Client associate vs associate, member services

The differences between client associates and associates, member services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client associate and an associate, member services. Additionally, a client associate has an average salary of $45,992, which is higher than the $45,920 average annual salary of an associate, member services.

The top three skills for a client associate include client service, wealth management and sales support. The most important skills for an associate, member services are address changes, quality customer service, and customer service.

Client associate vs associate, member services overview

	Client Associate	Associate, Member Services
Yearly salary	$45,992	$45,920
Hourly rate	$22.11	$22.08
Growth rate	-4%	-4%
Number of jobs	191,586	121,694
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 52%
Average age	40	40
Years of experience	12	12

What does a client associate do?

A client associate is an individual who builds a strong relationship with customers by providing support for their account needs and provides training if necessary. Client associates are required to communicate with their customers either on the phone, through email, or in person. They carry out administrative tasks for financial advisers, such as maintaining client account information and assisting with special projects. Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.

What does an associate, member services do?

An associate member services worker is responsible for supporting the operations of an organization and assisting in customer service activities. Member service associates perform various administrative and clerical duties as needed and coordinate related membership communications. They generate reports and update membership information on the database, ensuring the timely release of all announcements and services offered by the organization. They process transactions, create membership contracts, and provide a detailed explanation of membership fees and benefits. An associate member service also manages membership application requests and evaluates eligibility.

Client associate vs associate, member services salary

Client associates and associates, member services have different pay scales, as shown below.

	Client Associate	Associate, Member Services
Average salary	$45,992	$45,920
Salary range	Between $28,000 And $74,000	Between $19,000 And $107,000
Highest paying City	New York, NY	Daly City, CA
Highest paying state	New York	New York
Best paying company	Arrowstreet Capital	West Tennessee Healthcare
Best paying industry	Professional	Government

Differences between client associate and associate, member services education

There are a few differences between a client associate and an associate, member services in terms of educational background:

	Client Associate	Associate, Member Services
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Client associate vs associate, member services demographics

Here are the differences between client associates' and associates, member services' demographics:

	Client Associate	Associate, Member Services
Average age	40	40
Gender ratio	Male, 38.0% Female, 62.0%	Male, 39.0% Female, 61.0%
Race ratio	Black or African American, 12.7% Unknown, 5.6% Hispanic or Latino, 19.9% Asian, 7.1% White, 54.0% American Indian and Alaska Native, 0.7%	Black or African American, 10.8% Unknown, 5.5% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between client associate and associate, member services duties and responsibilities

Client associate example responsibilities.

Manage business development of electronic trading services for cash equities.
Process payroll and payroll taxes, generate financial statements, compute taxes owe and file corporate tax returns
Enter client trade orders, respond to client inquiries, research questions, troubleshoot problems, and maintain accurate client records.
Coordinate the conversion of data base from mainframe to windows base application
Establish advanced CRM skills that can be used through any interactions with clients.
Greet high profile clients, and act a liason between them and their attorney.

Associate, member services example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Greet members, check-in members, provide tours, sanitize equipment, POS processing, and customer service
Identify appeals and/or complaints from members, resolving them in accordance with CMS regulations.
Build strong client relationships and profiling customers to determine or uncover their financial needs.
Fix data issues, card processing, customer service, ATM account balancing, and share branching account balancing.
Prepare documentation to submit to CMS contractors to determine if member can be reinstate after terminating contract with plan.

Client associate vs associate, member services skills

Common client associate skills

Client Service, 23%
Wealth Management, 13%
Sales Support, 12%
Investment Products, 6%
Customer Service, 4%
Branch Management, 4%

Common associate, member services skills

Address Changes, 17%
Quality Customer Service, 15%
Customer Service, 10%
Member Service, 9%
Front Desk, 6%
Membership Sales, 5%

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Office and Administrative Industry
Client Associate
Client Associate vs Associate, Member Services

Updated January 8, 2025

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