Post job

Client associate vs client delivery manager

The differences between client associates and client delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client associate, becoming a client delivery manager takes usually requires 6-8 years. Additionally, a client delivery manager has an average salary of $90,787, which is higher than the $45,992 average annual salary of a client associate.

The top three skills for a client associate include client service, wealth management and sales support. The most important skills for a client delivery manager are client facing, project management, and client satisfaction.

Client associate vs client delivery manager overview

Client AssociateClient Delivery Manager
Yearly salary$45,992$90,787
Hourly rate$22.11$43.65
Growth rate-4%16%
Number of jobs191,58676,521
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 77%
Average age4047
Years of experience128

What does a client associate do?

A client associate is an individual who builds a strong relationship with customers by providing support for their account needs and provides training if necessary. Client associates are required to communicate with their customers either on the phone, through email, or in person. They carry out administrative tasks for financial advisers, such as maintaining client account information and assisting with special projects. Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.

What does a client delivery manager do?

Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.

Client associate vs client delivery manager salary

Client associates and client delivery managers have different pay scales, as shown below.

Client AssociateClient Delivery Manager
Average salary$45,992$90,787
Salary rangeBetween $28,000 And $74,000Between $62,000 And $132,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkNew York
Best paying companyArrowstreet CapitalAccenture
Best paying industryProfessionalTechnology

Differences between client associate and client delivery manager education

There are a few differences between a client associate and a client delivery manager in terms of educational background:

Client AssociateClient Delivery Manager
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 77%
Most common majorBusinessBusiness
Most common college-Carnegie Mellon University

Client associate vs client delivery manager demographics

Here are the differences between client associates' and client delivery managers' demographics:

Client AssociateClient Delivery Manager
Average age4047
Gender ratioMale, 38.0% Female, 62.0%Male, 60.0% Female, 40.0%
Race ratioBlack or African American, 12.7% Unknown, 5.6% Hispanic or Latino, 19.9% Asian, 7.1% White, 54.0% American Indian and Alaska Native, 0.7%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2%
LGBT Percentage7%11%

Differences between client associate and client delivery manager duties and responsibilities

Client associate example responsibilities.

  • Manage business development of electronic trading services for cash equities.
  • Process payroll and payroll taxes, generate financial statements, compute taxes owe and file corporate tax returns
  • Enter client trade orders, respond to client inquiries, research questions, troubleshoot problems, and maintain accurate client records.
  • Coordinate the conversion of data base from mainframe to windows base application
  • Establish advanced CRM skills that can be used through any interactions with clients.
  • Greet high profile clients, and act a liason between them and their attorney.
  • Show more

Client delivery manager example responsibilities.

  • Manage client and internal reports base on client specific SLA's, etc., and other determine criteria.
  • Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
  • Team are responsible for delivering all application and infrastructure support for the assembly center.
  • Participate in contract review and approval, as well as, RFP input and coordination.
  • Collaborate with other teams monthly in order to share ITIL role-base knowledge and best practice.
  • Prioritize all job requirements base on specific client hire days, SLA requirements, and volume of requirements.
  • Show more

Client associate vs client delivery manager skills

Common client associate skills
  • Client Service, 23%
  • Wealth Management, 13%
  • Sales Support, 12%
  • Investment Products, 6%
  • Customer Service, 4%
  • Branch Management, 4%
Common client delivery manager skills
  • Client Facing, 14%
  • Project Management, 9%
  • Client Satisfaction, 7%
  • HR, 6%
  • Customer Satisfaction, 6%
  • Client Expectations, 6%

Browse office and administrative jobs