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The differences between client associates and client delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client associate, becoming a client delivery manager takes usually requires 6-8 years. Additionally, a client delivery manager has an average salary of $90,787, which is higher than the $45,992 average annual salary of a client associate.
The top three skills for a client associate include client service, wealth management and sales support. The most important skills for a client delivery manager are client facing, project management, and client satisfaction.
| Client Associate | Client Delivery Manager | |
| Yearly salary | $45,992 | $90,787 |
| Hourly rate | $22.11 | $43.65 |
| Growth rate | -4% | 16% |
| Number of jobs | 191,586 | 76,521 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 77% |
| Average age | 40 | 47 |
| Years of experience | 12 | 8 |
A client associate is an individual who builds a strong relationship with customers by providing support for their account needs and provides training if necessary. Client associates are required to communicate with their customers either on the phone, through email, or in person. They carry out administrative tasks for financial advisers, such as maintaining client account information and assisting with special projects. Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.
Client Delivery Managers serve as the middleman of a business enterprise. They usually spend time at the clients' operations centers. The managers help clients learn new software or consolidate new people, products, or technology. They determine the needs of their clients and supervise delivery. It is their responsibility to support huge business enterprises or corporations. Effective Client Delivery Managers need to be a hands-on, strong communicator and keen on details.
Client associates and client delivery managers have different pay scales, as shown below.
| Client Associate | Client Delivery Manager | |
| Average salary | $45,992 | $90,787 |
| Salary range | Between $28,000 And $74,000 | Between $62,000 And $132,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | New York |
| Best paying company | Arrowstreet Capital | Accenture |
| Best paying industry | Professional | Technology |
There are a few differences between a client associate and a client delivery manager in terms of educational background:
| Client Associate | Client Delivery Manager | |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 77% |
| Most common major | Business | Business |
| Most common college | - | Carnegie Mellon University |
Here are the differences between client associates' and client delivery managers' demographics:
| Client Associate | Client Delivery Manager | |
| Average age | 40 | 47 |
| Gender ratio | Male, 38.0% Female, 62.0% | Male, 60.0% Female, 40.0% |
| Race ratio | Black or African American, 12.7% Unknown, 5.6% Hispanic or Latino, 19.9% Asian, 7.1% White, 54.0% American Indian and Alaska Native, 0.7% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.8% White, 65.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 11% |