Client associate vs guest services associate

The differences between client associates and guest services associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client associate and a guest services associate. Additionally, a client associate has an average salary of $45,992, which is higher than the $29,021 average annual salary of a guest services associate.

The top three skills for a client associate include client service, wealth management and sales support. The most important skills for a guest services associate are PET, product knowledge, and guest service.

Client associate vs guest services associate overview

	Client Associate	Guest Services Associate
Yearly salary	$45,992	$29,021
Hourly rate	$22.11	$13.95
Growth rate	-4%	-4%
Number of jobs	191,586	114,437
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 46%
Average age	40	40
Years of experience	12	12

What does a client associate do?

A client associate is an individual who builds a strong relationship with customers by providing support for their account needs and provides training if necessary. Client associates are required to communicate with their customers either on the phone, through email, or in person. They carry out administrative tasks for financial advisers, such as maintaining client account information and assisting with special projects. Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.

What does a guest services associate do?

A guest services associate specializes in providing front desk assistance to guests, usually in a hotel or similar establishment. Some of their primary responsibilities are to greet clients, assign them to their rooms, process the check-in and check-outs, manage reservations, handle calls and correspondence, and fulfill requests. Aside from being the clients' primary point of contact, the associate is also responsible for coordinating with various hotel personnel to ensure that guests are satisfied with the establishment's amenities and services, all while implementing the hotel's safety policies and regulations.

Client associate vs guest services associate salary

Client associates and guest services associates have different pay scales, as shown below.

	Client Associate	Guest Services Associate
Average salary	$45,992	$29,021
Salary range	Between $28,000 And $74,000	Between $22,000 And $37,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New York	Alaska
Best paying company	Arrowstreet Capital	Stanford University
Best paying industry	Professional	Retail

Differences between client associate and guest services associate education

There are a few differences between a client associate and a guest services associate in terms of educational background:

	Client Associate	Guest Services Associate
Most common degree	Bachelor's Degree, 74%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	-	-

Client associate vs guest services associate demographics

Here are the differences between client associates' and guest services associates' demographics:

	Client Associate	Guest Services Associate
Average age	40	40
Gender ratio	Male, 38.0% Female, 62.0%	Male, 34.5% Female, 65.5%
Race ratio	Black or African American, 12.7% Unknown, 5.6% Hispanic or Latino, 19.9% Asian, 7.1% White, 54.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 20.6% Asian, 6.6% White, 54.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between client associate and guest services associate duties and responsibilities

Client associate example responsibilities.

Manage business development of electronic trading services for cash equities.
Process payroll and payroll taxes, generate financial statements, compute taxes owe and file corporate tax returns
Enter client trade orders, respond to client inquiries, research questions, troubleshoot problems, and maintain accurate client records.
Coordinate the conversion of data base from mainframe to windows base application
Establish advanced CRM skills that can be used through any interactions with clients.
Greet high profile clients, and act a liason between them and their attorney.

Guest services associate example responsibilities.

Manage the PBX telephone system by answering calls about city attractions, dining, services, policies, and directions.
Manage crew by utilizing professional leadership skills.
Participate in execution of marketing events such as concerts, celebrity meet and greets, giveaways, parties and tournaments.
Process customer account payments utilizing IBM POS technology.
Distribute all merchandise for promotional purposes and giveaways.
Operate PBX telephone system and assist with inventory responsibilities.

Client associate vs guest services associate skills

Common client associate skills

Client Service, 23%
Wealth Management, 13%
Sales Support, 12%
Investment Products, 6%
Customer Service, 4%
Branch Management, 4%

Common guest services associate skills

PET, 34%
Product Knowledge, 21%
Guest Service, 8%
Reservations, 7%
Customer Service, 3%
Front Desk, 3%

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Office and Administrative Industry
Client Associate
Client Associate vs Guest Services Associate

Updated January 8, 2025

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