Clinical case manager jobs in Gastonia, NC - 416 jobs
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Substance Abuse Counselor
Behavior Analyst
Substance Abuse Counselor (CADC) - Outpatient OTP
New Season 4.3
Clinical case manager job in Gastonia, NC
About the Role
The Substance Abuse Counselor (CADC) provides outpatient counseling services within an Opioid Treatment Program (OTP). This role supports individuals recovering from Opioid Use Disorder (OUD) through structured counseling and collaboration with a multidisciplinary care team.
What You'll Do
Conduct patient intakes, admissions, discharges, and transfers
Document patient progress through counseling and group sessions
Complete psychosocial assessments and individualized treatment plans
Provide individual, group, and family counseling
Maintain at least 20 hours of direct patient counseling per week
Identify and address clinical and casemanagement needs
Educate patients on recovery and treatment expectations
Collect urine drug screens and patient photo identification
Safeguard patient confidentiality and company data
What You Bring
Required Qualifications
Active CADC credential
Registered with the NCSAPPB
High School Diploma or GED
Why Join New Season
Benefits available DAY ONE
PTO accrual starting DAY ONE
Early morning hours
Competitive compensation
Medical, dental, and vision insurance
Life insurance and disability coverage
401(k) with employer match
Education and license reimbursement
Referral bonuses up to $2,000
Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
LCAS-A or CADC with or without degree
$46k-57k yearly est. 2d ago
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Lead Board Certified Behavior Analyst (BCBA)
Kidspeak Speech and Behavior Services
Clinical case manager job in Charlotte, NC
We are excited to offer up to $2,000 sign on bonus opportunity!
About Us:
KidSpeak Speech and Language Services, part of the Cicero Therapies Family of Practices, is currently seeking a Lead Board Certified Behavior Analyst (BCBA) to join our growing team. We are dedicated to supporting children and their families in reaching goals and building skills and behaviors in the most meaningful and motivating ways.
Comprehensive Care:
At Cicero Therapies, we provide comprehensive pediatric care through a collaborative team of Occupational Therapists (OT), Speech Therapists (ST), Mental Health (MH) professionals, and Applied Behavior Analysis (ABA) services. Our multidisciplinary approach ensures holistic care, allowing children to communicate, engage, and play.
Career Pathways:
We offer clear career paths for BCBAs in clinical, administrative, and research roles. Whether you aspire to advance clinically, take on leadership responsibilities, or contribute to cutting-edge research, KidSpeak provides the support and opportunities to grow professionally. Continue your BCBA career with KidSpeak, and have the potential to earn up to $10,000 annually in best practice bonuses!
Administrative Support:
Our dedicated administrative staff handles all scheduling, referrals, and authorizations, allowing you to focus on delivering high-quality care to your clients. We also ensure ethical caseload requirements for our BCBAs and Registered Behavior Technicians (RBTs).
Position Responsibilities:
- Conduct initial and yearly comprehensive assessments (e.g., ABLLS-R, VB-MAPP, ABAS-3, caregiver interviews, behavior observations) with support from RBTs.
- Provide direct treatment as needed.
- Provide frequent supervision and direction to supervisees.
- Complete effective and prompt documentation for daily notes, assessments, individual treatment plans, and weekly progress updates.
- Participate in our mentorship network as either a mentee or mentor.
- Provide education and training for caregivers.
- Collaborate with other therapists (OT, PT, SLP, MH)
- Utilize our Electronic Medical Record (EMR) system to create and maintain documentation and collect and monitor data.
- Maintain an ABA caseload in our North Charlotte center.
- Work with practicum students.
Our Ideal Candidate Will Have the Following Qualifications:
- Board Certification and licensure to work in North Carolina (candidates who have completed graduate coursework and fieldwork supervision requirements are encouraged to apply)
- Master's degree
- Experience working with neurodivergent populations (e.g., Autism Spectrum Disorder) or those with developmental disabilities and complex behavioral support needs
- Supervisory experience with RBTs/technicians is preferred.
- Strong collaboration skills with a multidisciplinary team.
- Ability to make frequent, data-driven decisions for meaningful and personalized progress.
- Effective and professional communication skills for education and training of caregivers and supervisees.
Interviews at KidSpeak:
Our interview process is designed to ensure that you feel confident about joining our team. The first step is a video chat with a member of our recruiting team, where you can learn more about the Lead BCBA role and career opportunities at KidSpeak. From there, we invite candidates to an in-person interview to meet members of our clinical team and observe a therapy session. By the end of the process, you will have a clear understanding of who we are and how our BCBAs and leaders contribute to children's progress.
We Can't Wait to Meet You!
Sincerely,
The KidSpeak Team
$53k-80k yearly est. 3d ago
Board Certified Behavior Analyst
McCulloh Therapeutic Solutions (MTS Kids
Clinical case manager job in Spartanburg, SC
$2,000 Sign On Bonus Opportunity Available!!
About Us:
MTS Kids, part of the Cicero Therapies Family of Practices, is currently seeking a Board Certified Behavior Analyst (BCBA) to join our growing team in Spartanburg and Greenville, SC. We are dedicated to supporting children and their families in reaching goals and building skills and behaviors in the most meaningful and motivating ways.
Comprehensive Care:
At Cicero Therapies, we provide comprehensive pediatric care through a collaborative team of Occupational Therapists (OT), Speech Therapists (ST), Physical Therapists (PT), Mental Health (MH) professionals, and Applied Behavior Analysis (ABA) services. Our multidisciplinary approach ensures holistic care, allowing children to communicate, engage, and play.
Expert Partnerships:
We are proud to partner with renowned experts in the field. We collaborate closely with Dr. Greg Hanley to ensure our practices are informed by the latest research and best practices in ABA therapy.
Career Pathways:
We offer clear career paths for BCBAs in clinical, administrative, and research roles. Whether you aspire to advance clinically, take on leadership responsibilities, or contribute to cutting-edge research, MTS Kids provides the support and opportunities to grow professionally.
Administrative Support:
Our dedicated administrative staff handles all scheduling, referrals, and authorizations, allowing you to focus on delivering high-quality care to your clients. We also ensure ethical caseload requirements for our BCBAs and Registered Behavior Technicians (RBTs).
Position Responsibilities:
Conduct initial and yearly comprehensive assessments (e.g., ABLLS-R, VB-MAPP, ABAS-3, caregiver interviews, behavior observations) with support from RBTs.
Provide direct treatment as needed.
Provide frequent supervision and direction to supervisees.
Complete effective and prompt documentation for daily notes, assessments, individual treatment plans, and weekly progress updates.
Participate in our mentorship network as either a mentee or mentor.
Provide education and training for caregivers.
Collaborate with other therapists (OT, PT, SLP, MH)
Utilize our Electronic Medical Record (EMR) system to create and maintain documentation and collect and monitor data.
Maintain an ABA caseload in our Spartanburg center.
Work with practicum students.
Our Ideal Candidate Will Have the Following Qualifications:
Board Certification (candidates who have completed graduate coursework and fieldwork supervision requirements are encouraged to apply)
Master's degree
Experience working with neurodivergent populations (e.g., Autism Spectrum Disorder) or those with developmental disabilities and complex behavioral support needs
Supervisory experience with RBTs/technicians is preferred.
Strong collaboration skills with a multidisciplinary team.
Ability to make frequent, data-driven decisions for meaningful and personalized progress.
Effective and professional communication skills for education and training of caregivers and supervisees.
Interviews at MTS Kids:
Our interview process is designed to ensure that you feel confident about joining our team. The first step is a video chat with a member of our recruiting team, where you can learn more about the BCBA role and career opportunities at MTS Kids. From there, we invite candidates to an in-person interview to meet members of our clinical team and observe a therapy session. By the end of the process, you will have a clear understanding of who we are and how our BCBAs contribute to children's progress.
We Can't Wait to Meet You!
Sincerely,
The MTS KidsTeam
$58k-87k yearly est. 4d ago
Criminal Justice Case Manager (Recovery Courts)
Mecklenburg County, Nc 4.2
Clinical case manager job in Charlotte, NC
Follow your calling, Find your career!! Please apply by 1/20/2026 Salary Range: $20.71 to $25.89 per hour. This is a non-exempt (hourly) position. Please note: Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Criminal Justice Services (CJS) is responsible for promoting improvements in the criminal justice system through interagency cooperation, coordination, and planning. It was formed in 2010 by the Mecklenburg County Manager's Office in response to findings from a Justice & Public Safety Task Force.
Position Summary
Provide professional level casemanagement to ensure compliance with court orders and enhance public safety in area of responsibility. This position, under general supervision, may be responsible for Recovery Courts (RC) work, providing offenders with the skills necessary to function in the community and not become repeat offenders, through participation in case planning and the creation and implementation of a unified case/service plan. May be responsible for pretrial work with accused defendants awaiting case disposition, providing direction about where to receive needed services from community resources. May also be responsible for re-entry services work with successful reintegration of residents returning to Mecklenburg County following incarceration at local jails or state/federal prisons. Duties include linking and arranging of services and advocacy.
This position will be located at the Mecklenburg County Court House, 832 E 4th St., Charlotte, NC 28202.
Essential Functions
Be able to provide some casemanager support in the community
Meet with social service/criminal justice involved individuals on a regular basis to monitor, case plan, collect urine analysis, crisis management, complete risk needs assessments and SA/MH assessments.
Interviews and screens individuals referred for participating in RC; reviews mental health and/or substance abuse history; conducts case consultations with applicable individuals, coordinates discharge planning with team partners
Evaluates individual's immediate circumstances, including environmental situations and availability of services/support
Facilitate assigned courts by serving as a liaison between the court and treatment providers
Manage housing program for re-entry clients
Document contracts and maintain client records
Enter and maintain progress notes in computerized chart and conduct chart reviews to ensure that all documentation meets with best-practice standards; reviews cases with supervisor to ensure compliance
Prepares a variety of reports and documents related to the individual's services, progress, and/or other related issues/concerns
Monitors individual's progress on a regular basis via office visits, phone contact, or care team meetings
Assists individuals in resolving problems related to treatment or rehabilitation issues and various living problems in home, work, or social environments; provides support as individuals cope with negative consequences of specific mental health and substance use issues
Develops case/service plan in concert with individual and partnering agencies
Assist Program Manager in assessing basic resources accessed by re-entry
Educate and recruit housing providers and support providers through the vendor set-up process
Monitor housing placement for suitability and livability and report issues to provider and Program Manager
Assess clients referred for ability to contribute to housing and determine financial plan; and report client status and/or violations to Program Manger
Serve as a resource for internal and external providers
Service as a representative of Criminal Justice Services in court, various meetings, workshops, and trainings
Work as a part of an interdisciplinary team to foster inter-agency collaborations and researches additional services or programs available to individuals served
Minimum Qualifications
Experience:
Minimum two years of directly related experience in casemanagement and/or experience working directly with felony and chronic misdemeanor offenders.
Education:
Bachelor's degree in criminal justice, public administration, social work or related field.
Combination of relevant education and relevant experience accepted?: Yes
Licenses and Certifications
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges
Annual Motor Vehicle Record (MVR) check required
Preferred Qualifications
Excellent written and oral communication skills.
Knowledge, Skills and Abilities
Knowledge of
Best practices models for treatment of substance use and mental health disorders and/or re-entry programming; person centered/goal-oriented planning, recovery model, motivational interviewing, and problem-solving techniques
Crisis intervention and conflict resolution
Federal, State, and local resources for treatment and services
Consumer's rights and consumer choice
The court system
Provision of culturally relevant services in a wide variety of settings
Skills
Working with individuals with substance use disorders and/or psychiatric disorders and effective intervention techniques
Accessing community resources and developing a network with other providers
Developing case plans
Coordinating professional and support services in various programs
Assessing individual needs, concerns, priorities and progress
Abilities
Building Relationships: Identify opportunity and take action to build strategic relationship between areas, departments, or organizations to achieve business goals
Inspiring others: Using interpersonal styles and methods to inspire and guide individuals toward higher levels of performance; verbally communicate information and ideas in a manner that engages others and helps them understand and retain the message
Facilitating Change: Encouraging others to seek opportunities for different and innovative approaches to address problems; facilitate implementation and acceptance of change within the workplace
Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
Motivational Fit: The extent to which activities and responsibilities available in the job and the organization's mode of operation and values provide personal satisfaction
Technical Skill: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
CaseManagement: Having the knowledge and skills to link, coordinate, and monitor support services
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Selection
This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
$20.7-25.9 hourly 13d ago
Personal Injury Claims Paralegal / Case Manager
JBA International 4.1
Clinical case manager job in Charlotte, NC
Plaintiff's personal injury law firm is seeking an experienced Personal Injury Paralegal/CaseManager. This is an exciting opportunity for a Paralegal with experience handling personal injury cases. We are growing rapidly and adding new team members who will share our commitment to providing high standards of client service. We are looking for hard-working and motivated individuals who can handle a substantial amount of work and will thrive in a fast-paced environment.
ESSENTIAL FUNCTIONS
Provide exceptional customer service by keeping clients informed as to the progress of their case
Obtain, review and organize damage information
Prepare settlement proposals/demand packages for attorney review and approval
Draft settlement calculations and agreements
Ensure the case is progressing forward in a timely manner
Perform various clerical duties such as scheduling appointments, providing information to clients, composing routine correspondence, reading/routing incoming mail
QUALIFICATIONS
Minimum of 2-3 years' previous experience handling personal injury cases
Experience with Needles casemanagement/document management software beneficial
Bilingual not required but a plus
Detail-oriented, able to multitask and have a professional demeanor
Excellent written/verbal communication skills and interpersonal skills
Ability to manage a high-volume caseload involving sensitive information
Able to have frequent and effective interactions with clients, medical providers, and insurance companies
Must have at least a high school diploma {or equivalent)
$46k-66k yearly est. 60d+ ago
Case Manager
Libra Solutions 4.3
Clinical case manager job in Huntersville, NC
Job Description
When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.
Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.
Libra Solutions is looking for a skilled CaseManager with legal and or medical experience. A CaseManager is proficient at evaluating a prospective case and making funding related decisions based upon its merits. This role is also responsible for articulating the Libra process, mission statement and fostering relationships across the legal and medical communities.
This position is based in our Huntersville, NC office.
Essential Functions:
Comfortable managing active caseload of (100-150) cases
Grow relationship with attorney firms and medical providers
Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible
Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation
Assess and make funding decisions to $10K
Maintain workflow through prioritization of daily and weekly tasks
Collaborate with internal stakeholders to ensure service levels and revenue goals are met
Occasionally assist with training new team members
Requirements
High School or GED required
1-3 years of relevant industry or legal experience is preferred
Bilingual in Spanish is preferred
Exemplary customer service and time management
Organized and ability to prioritize well
Thrives in team environment
Knowledge of medical terminology and life cycle of a case
Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
Must be able to work in-office in Huntersville, NC
Benefits
We offer competitive compensation and benefits that include medical, dental, vision, life insurance plans, 401k with company match and paid time off.
$40k-55k yearly est. 14d ago
Case Manager - Part-Time (20 hours/week)
Family First Community Services 4.2
Clinical case manager job in Charlotte, NC
Family First Community Services LLC is currently seeking a PART-TIME CaseManager (Qualified Professional) to provide care coordination and support for women residing in a local women's shelter in Charlotte, NC.
The ideal candidate will be a compassionate and resourceful professional with a strong understanding of local services and systems to help clients access the care and support they need to achieve stability and independence.
Responsibilities:
Provide casemanagement and care coordination for shelter residents
Connect clients to community resources such as mental health services, medical providers, vocational programs, transportation, and educational opportunities
Collaborate with shelter staff and other community partners to support client goals
Maintain accurate and timely documentation of services provided
Assist with crisis intervention and individualized planning as needed
Qualifications:
Bachelor's Degree in a Human Services field required
Minimum 1 year of experience working as a casemanager or in a related field
Knowledge of local Charlotte-area resources (mental health, medical, education, employment, transportation, etc.)
Strong interpersonal, organizational, and communication skills
Ability to work independently and as part of a team
Valid NC Driver's License with a good driving record
Must pass a background check and pre-employment drug screening
If you are passionate about making a difference in the lives of women in need and meet the qualifications above, we encourage you to apply!
Must be able to pass a 7 year-background check. We also conduct pre-employment drug screening. Any job offers will be based on the results of background and drug screening.
$39k-47k yearly est. 3d ago
Case Manager
Hunter | Everage
Clinical case manager job in Charlotte, NC
Job DescriptionPosition: Personal Injury CaseManager OverviewWe are seeking an experienced, detail-oriented Personal Injury & Disability CaseManager to support our attorneys in all phases of casemanagement and litigation. This role is ideal for a motivated legal professional who thrives in a fast-paced, client-focused environment.
Key Responsibilities
Serve as primary point of contact for clients, medical providers, and insurance companies.
Draft demand packages, discovery responses, and legal correspondence.
Conduct client intake and questionnaires; document responses in the casemanagement system.
Request, organize, and maintain medical records and case documentation.
Calendar deadlines, schedule depositions, mediations, and meetings.
File documents with the court and manage both electronic and paper files.
Assist attorneys with case preparation and administrative support.
Required Qualifications
Previous experience in a personal injury or legal support role.
Familiarity with personal injury and disability cases.
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Proficiency Microsoft Office preferred.
Preferred Qualifications
Bilingual (Spanish/English)
Experience with SmartAdvocate casemanagement Software
Benefits
Company-paid health insurance
Competitive compensation (commensurate with experience)
Work in a historic office setting
Supportive team environment
We are an Equal Opportunity Employer.
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$42k-65k yearly est. 20d ago
Case Manager
Connected Crew
Clinical case manager job in Charlotte, NC
Join Our Team as a CaseManager at Connected Crew!
Are you passionate about making a difference in people's lives? At Connected Crew, located in the heart of Charlotte, NC, we're dedicated to building meaningful connections and providing exceptional support to those we serve. We're looking for a motivated and compassionate CaseManager to join our team and help us continue our mission of creating positive change.
About the Role
As a CaseManager, you'll play a vital role in supporting individuals by coordinating and managing their care plans. This position requires a proactive problem-solver who can balance empathy with organizational skills, ensuring that every client receives the attention and resources they need. If you thrive in a fast-paced environment and have at least one year of experience in a similar role, we'd love to hear from you.
What You'll Be Doing
As a CaseManager at Connected Crew, your key responsibilities will include:
- Developing and maintaining individualized care plans tailored to each client's needs.
- Acting as a liaison between clients, families, and service providers to ensure seamless communication.
- Monitoring client progress and adjusting care plans as necessary.
- Maintaining accurate and up-to-date documentation of all client interactions.
- Providing compassionate support and guidance to clients throughout their journey.
What We're Looking For
To succeed in this role, you'll need:
- At least 1 year of experience in casemanagement or a related field.
- Strong organizational and time-management skills to handle multiple cases effectively.
- Excellent communication and interpersonal skills to build trust with clients and stakeholders.
- A proactive and resourceful approach to problem-solving.
- A passion for helping others and making a meaningful impact.
Why Connected Crew?
At Connected Crew, we believe in fostering a supportive and collaborative work environment. Our team is driven by a shared commitment to improving lives and creating a positive impact in our community. When you join us, you'll be part of a group of dedicated professionals who are as passionate about their work as they are about supporting one another.
Ready to Make a Difference?
If you're ready to bring your skills and compassion to Connected Crew, we'd love to hear from you! Apply today and take the next step in your career as a CaseManager. Together, we can create meaningful connections and lasting change.
$42k-65k yearly est. 15d ago
STLC Case Manager
Kintegra Health
Clinical case manager job in Charlotte, NC
Job Description
Job Title: Senior TLC CaseManager
FLSA Status: Exempt
Salary Range: See Scale
Work Schedule: Full time
Job Summary: The position reports to the Director of Community Education and Intake. The Senior TLC CaseManager's primary responsibility is the on-going recruitment and enrollment of PACE participants into the program and the growth and maintenance of an optimal enrollee census. Responsible for all public awareness efforts of the program and includes marketing of services to providers, referral source and the community at large. Specifications
Education: Bachelor's degree or equivalent experience.
Experience: Minimum of three years of professional level experience in marketing of health care products and services and/or community health services. Minimum one year nursing experience with the elderly population.
Number and Type of Employees Supervised (optional):
Licensure, Registry or Certification Required: NC Driver's License
Special Training: Must be able to effectively work in a team environment. Must possess excellent communication, interpersonal and conflict resolution skills. Knowledgeable of Medicare and Medicaid preferred. Experience in independently developing, maintaining, coordinating and carrying out promotional events, internal information programs and public information campaigns required.
Ages of Patients Rendered Care:
Neonate/Infant Early Childhood Adolescent Adult Geriatric All Age Groups
Key Responsibilities: (*denotes an age-related skill or task)
Under the direction of the Director of Community Education and Intake (DCEI), supervises the evaluation of potential enrollees to the program to determine participant needs and eligibility for enrollment.
Schedules assessments that are completed in the home and at the PACE Center and completes referral/inquiry home visits to provide education about PACE.
Assists the DCEI and Medicaid Specialist Paralegal with the PACE Medicaid application process and serves as a liaison between the local Departments of Social Services to ensure timely completion of PACE Medicaid applications, as needed.
Participates in the Interdisciplinary Team (IDT) and other related meetings and activities as designated.
Assists with the development, implementation, and evaluation of the overall marketing strategy for the recruitment and retention of PACE participants for the building and maintenance of an optimal enrollee census.
Identifies potential public relations problems and advises management team and program leadership of appropriate preventative actions.
Assists with the maintenance of administration and relevant reporting and planning systems.
Under the DCEI, directs the production of printed publications and audio-visual productions including the development of design, layout, and text for informational materials such as newsletters, bulleting, pamphlet, directories and audio-visual productions.
Assists with the planning and direction of all marketing resources within an approved budget.
Assists with the planning and execution of STLC community events. Assists with the in-house special events, staff lunch meetings, etc.
Communicates and works efficiently with the IDT when evaluating potential enrollees.
Assists with the operation of new participant orientation.
Builds and maintains current community relationships throughout service area.
Acts as a liaison between potential enrollees and STLC during enrollment process to ensure a smooth transition.
Supports Senior TLC's mission to encourage and support the quality of life of seniors wishing to continue living in the community; its vision to be the preferred provider of individualized care for seniors in the community; and its values of respect, integrity, accountability, compatible goals, and compassionate care.
Other duties as assigned.
$42k-65k yearly est. 24d ago
TASK Case Manager
Children's Hope Alliance 3.7
Clinical case manager job in Charlotte, NC
Performs duties associated with the treatment of youth who cause sexual harm and their families. Provides support to licensed clinicians as part of the TASK treatment team.
Principal Duties and Responsibilities
Clinical Skills:
· Work with caregivers, clients, school officials, court counselors, stakeholders and natural family supports in the implementation of home and community based behavioral supports including but not limited to: crisis management, intensive casemanagement, skills training, safety planning and other components of the TASK model.
· Primarily facilitate group therapy services under the direction from and co-facilitation with a licensed clinician (TASK Therapist) and maintain model fidelity for the structure and intervention/content of group therapy. Demonstrate knowledge of the TASK Domains and incorporates interventions appropriately.
· Participates in completion of the Comprehensive Evaluation of Sexual Harm (CESH) by collecting collateral data from various sources, scoring assessments and assisting families in completing admission paperwork.
· If applicable, provide clinical coverage for licensed clinicians in various offices and provide additional therapeutic support when needed.
· If applicable, complete CESH evaluations within TASK's catchment areas on a fill-in or PRN basis.
Administrative Skills:
· Complete intake, authorization, assessment, service delivery, referral and discharge documentation in a professional and timely fashion and by program quality standards.
· Complete any additional required documentation based on funder requirements.
· Perform qualitative peer audits and compliance audits when requested by program management.
· Manage client's information and services in the Electronic Health Record System.
· Complete incident reports for reportable situations and events within the timeframe required.
Leadership Skills:
· Primarily schedule, facilitate and provide documentation for Child and Family Team Meetings.
· Administer appropriate or required assessments to the Child and Family Team.
Outreach Skills:
· Provide monthly reports to court counselors for all clients.
· Ensure families' linkage to needed community services and resources, including but not limited to: primary and basic needs services, pro-social programs, step-down referral sources, referrals to higher levels of care, connecting with school officials/staff and connecting with other, relevant resources on a case-by-case basis.
· Provide NC-TOPPS interviews for DPS-involved youth.
Program Specific Procedures and Professionalism:
· Attend and participate in any mandatory supervision, trainings or staffings.
· Attend court-required meetings and community-based meetings (i.e. JJTC).
· Provide transportation services for clients
· Maintain travel log and receipt keeping for reimbursement and submit to Program Manager by deadlines specified
· Complete all internal and external trainings by the specified deadlines
· Participate in monthly supervision with TASK Therapist
· Maintain professionalism when handling client, parent, stakeholder and/or community concerns
· Provide 24-hour on-call support to clients and families and ensure that all methods of communication (i.e. phone voicemail, email) are reflective of emergency support contact information as required by program standards.
· Other duties as specified by Program Manager.
Client Transportation Requirement:
· Based on the needs of the client and/or their family, employees will be required to provide transportation as part of their job responsibilities. You are expected to utilize your personal vehicle and/or a pool car if you are not assigned a full-time agency vehicle. If transporting clients in a personal vehicle, employees must maintain valid automobile insurance that meets or exceeds the organization's minimum coverage requirements. Proof of insurance must be submitted to Human Resources and kept on file prior to providing transportation.
Supervision responsibilities:
No supervision responsibilities.
All employees have the following expectations:
·
Mission
: Contribute to and enhance company mission
·
Organization
: Prioritize and plan work responsibilities appropriately
·
Professional Development
: Attend and/or successfully complete all required trainings and meetings
·
Timeliness and Accuracy
: Perform quality work within given deadlines and expectations with or without direct supervision
·
Professionalism
: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
·
Teamwork
: Serve effectively as a team contributor on all assignments
·
Communication
: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
·
Leadership
: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
·
Cultural Competence
: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.
Requirements
Education and Experience Requirements
Minimum Bachelor's Degree in a human service field
One year of experience working with target population
Preferred Master's Degree in a human service field
Preferred fully or provisionally licensed with the following credentials: LPC/A, LMFT/A, LCSW/A and credentialed with various MCOs.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 30 pounds.
Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
The employee must occasionally travel to different locations in the course of work.
Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.
Salary Description $38,000-$48,545 per year
$38k-48.5k yearly 18d ago
GFC Manager - Case Generation
Bank of America 4.7
Clinical case manager job in Charlotte, NC
Charlotte, North Carolina;Atlanta, Georgia; Phoenix, Arizona; New York, New York; Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.**
Acknowledge (*****************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.
**Responsibilities:**
+ Aggregates, analyzes, and synthesizes transactional, account, and behavioral data into consumable intelligence for our global investigators to ensure that regulatory requirements and operational risks are addressed
+ Assesses automated and manual detection controls and evaluates quality
+ Translates data findings into recommendations to strengthen controls
+ Produces written analysis for auditors and other third-party consumption
+ Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees
+ Leads or supports the building of requirements with IT partners and leads agile delivery programs including managing budgets, timelines, and resources
+ Translates business needs into technology requirements
+ Influences cross functional teams and drives outcomes
**Required Qualifications:**
+ Minimum of 7 years' experience
+ Strong understanding of how financial crime detection models operate-ability to interpret outputs, understand model limitations, and connect model behavior to business risk
+ Strong analytical and communication skills, capable of translating complex data into clear risk insights
+ Strong understanding of risk management principles, control frameworks, and how model governance fits within enterprise risk and compliance structures
+ Able to work independently and collaboratively across business, compliance, and operations teams to assess and mitigate risks
+ Strong interpersonal skills to interface broadly with internal and external constituents
+ Self-starter who enjoys working in a fast-paced environment
**Skills:**
+ Critical Thinking
+ Monitoring, Surveillance, and Testing
+ Regulatory Compliance
+ Risk Management
+ Policies, Procedures, and Guidelines Management
+ Written Communications
+ Reporting
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$59k-79k yearly est. 59d ago
Case Manager II - bilingual preferred
Union County Community Action 3.7
Clinical case manager job in Monroe, NC
UNION COUNTY COMMUNITY ACTION, INC.
CaseManager II
Program- Head Start/Early Head Start
Reports to: Comprehensive Services Manager
FLSA- Non-Exempt
***********************
SUMMARY
Responsible for health, nutrition, social services, parent involvement, enrollment, recruitment, and data entry required in meeting the needs of Head Start's children, parents and community within the scope and goals of UCCA child philosophy and Head Start Performance Standards. Provides instruction for parents and cares for children by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Primary
1. Recruits families.
2. Completes all formwork in child's packet and initiates Family Partnership Agreement during enrollment process.
3. Follows up on Family Partnership Agreement goals with families weekly, or as needed.
4. Assists in scheduling health appointments and provides transportation, as needed.
5. Assists in completing health screenings within 45 days of enrollment.
6. Makes home visits to provide support services, as needed.
7. Follows up on health referrals to insure completion of services.
8. Assists in planning and presenting educational programs for families.
9. Encourages parents and others to volunteer and keeps records of volunteer time.
10. Works cooperatively with Site Manager, Family Services Manager, and Specialists to insure coordinated delivery of services to children and families.
11. Attends pre-service/in-service training and regular staff meetings.
12. Keeps all records current by entering data into Child Plus, and runs weekly and bi-weekly reports.
13. Completes CACFP quarterly food reviews, and monitors meals to insure compliance with CACFP standards.
14. Attends parent meetings and parent activities.
15. Refers parents to appropriate agencies for needed services.
Secondary
PERFORMANCE STANDARDS
Family partnerships
Engages in a process of collaborative partnerships with individual families to develop a “Family Partnership Agreement.” The process includes establishing mutual trust; identifying family goals, strengths, and necessary services and supports; establishing the roles that staff and families will play in addressing the goals; and building upon, as appropriate, information obtained from the family and other community agencies concerning preexisting family plans and goals.
Works collaboratively with participating parents to identify and access services and resources that are responsive to each family's interests and goals.
Ensures that parents are provided opportunities to enhance their own parenting skills, knowledge and understanding of the educational and developmental needs and activities of their children, and to participate in medical, dental, nutrition, and mental health education programs.
Ensures that parents and children are provided opportunities to participate in family literacy services, either directly or through referrals, to other local agencies.
Assists pregnant women in the Early Head Start program to access, through referrals, a system of prenatal and postpartum care; prenatal education including fetal development, labor and delivery, and postpartum care; and information on the benefits of breastfeeding.
Assists parents in becoming their child's advocate with schools and other community agencies by: providing education and training to parents to prepare them to exercise their rights and responsibilities concerning their child's education; and assisting parents to communicate with teachers and other school personnel, and provide transition workshops.
Community partnerships
Takes an active role in community planning and establishes ongoing collaborative relationships with community organizations to promote the access of children and families to community services that are responsive to their needs.
Establishes and maintains procedures to support successful transitions for enrolled children and families from previous childcare programs into Early Head Start or Head Start and from Head Start into elementary school or other settings.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.S./B.A.) from four-year college or university in Sociology, Social Work, Psychology or a related field; and one to three year's related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
Incumbent must have a working knowledge of Head Start policies, procedures and performance standards. The employee must be able to operate a desktop computer, related software, calculator, printer, copier, fax, and phone.
OTHER QUALIFICATIONS
Employee must pass an annual physical, TB screening, and submit to random drug screenings.
CERTIFICATES, LICENSES, REGISTRATIONS
Incumbent must possess/maintain or obtain/maintain within 90 days of employment, a current CDL, and possess a valid driver's license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Equal Opportunity Employer
Union County Community Action, Inc. (UCCA) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Union County Community Action, Inc. (UCCA) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Union County Community Action, Inc. (UCCA) expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Union County Community Action, Inc. (UCCA)'s employees to perform their job duties may result in discipline up to and including discharge.
$42k-52k yearly est. Auto-Apply 20d ago
CAP Case Manager
Healthkeeperz 4.2
Clinical case manager job in Charlotte, NC
This job operates under a hybrid remote work arrangement (3 days in-office, 2 days remote), combining remote work with in-person field responsibilities.
See below for details.
- CAP CaseManager
Healthkeeperz is seeking a compassionate, detail-oriented CAP CaseManager to join our team and provide essential casemanagement services for the Community Alternatives Program (CAP) for Disabled Adults and Children. The CAP CaseManager plays a vital role in ensuring that participants receive coordinated medical, social, and financial services to live safely and independently in their communities. As a CAP CaseManager, you will conduct comprehensive assessments, evaluate eligibility for CAP services, and develop individualized care plans tailored to each patient's needs. You will collaborate with patients, families, and provider agencies to coordinate care and make informed referrals to appropriate community resources. This role includes ongoing monitoring and documentation of services, regular home visits and telephone check-ins, and evaluation of care effectiveness. The ideal candidate demonstrates strong clinical judgment, emotional intelligence, and an ability to build trust with patients and care providers alike. You will be responsible for maintaining complete and accurate documentation in accordance with agency and state CAP guidelines, including using the E-CAP system, reviewing In-Home Aide documentation, and supporting compliant billing practices.At Healthkeeperz, we are driven by our mission of caring for all people for the glory of God. If you are looking for meaningful work and the chance to make a direct impact on others' lives, we invite you to apply for the CAP CaseManager position today.
Compensation and Benefits
Job Type: Full-time, HourlyStarting Pay: $20.00 - $21.64 per hour
Benefits:
Mileage Reimbursement
401(k)
401(k) matching
Medical, Vision, and Dental insurance
Employee assistance program
Life insurance
PTO
Nine paid holidays
Core ResponsibilitiesAssessment and Evaluation
Conduct initial screenings and assessments of patients and families.
Identify social service needs and connect patients to appropriate community resources.
Evaluate eligibility, needs, and support systems.
Planning
Develop and update individualized care plans that promote patient health and safety.
Educate patients and families on care plans and available service options.
Initiate referrals and provide counseling to support family and caregiver well-being.
Implementation and Follow-Up
Coordinate care with interdisciplinary team members and external providers.
Perform regular follow-ups through home visits and phone check-ins.
Monitor and document care effectiveness and adjust plans as needed.
Provide monthly casemanagement and attend interagency conferences as appropriate.
Documentation
Maintain accurate, timely records per agency policy and CAP guidelines.
Document patient status, changes in condition, and care outcomes.
Complete discharge summaries and ensure all documentation is current in E-CAP.
Review aide documentation, recertifications, and billing codes for compliance.
Professional Development
Complete continuing education and state-mandated training.
Stay current with E-CAP system updates and CAP program requirements.
Collaborate with the CAP Director to establish and review annual professional goals.
Fulfill mandatory organizational training.
Requirements
Skills and Knowledge:
Working knowledge of basic social work principles, techniques, and practices and their application to specific casework, group work and community problems
Knowledge of governmental and private organizations and resources in the community
Strong organizational, communication, listening, and assessment skills
Ability to travel as needed to other office locations
Education/Training:
1. Bachelor's degree in social work from an accredited school of social work and one (1) year of directly related community experience (preferably casemanagement) in the health or medical field directly related to home care, long-term care, or personal care and the completion of an NC Medicaid certified training program within 90 calendar days of employment; OR
2. Bachelor's degree in a human services or equivalent field from an accredited college or university with two or more years of community experience (preferably casemanagement) in the health or medical field directly related to home care, long-term care, or personal care and the completion of an NC Medicaid certified training program within 90 calendar days; OR
3. Bachelor's degree in a non-human services field from an accredited college or university with two or more years of community experience (preferably casemanagement) in the health or medical field directly related to home care, long-term care, or personal care and the completion of an NC Medicaid certified training program within 90 calendar days; OR
4. Nurse who holds a current North Carolina license with two (2) year or four (4) year degrees and one (1) year casemanagement in home care, long-term care, personal care, or related work experience and the completion of an NC Medicaid-certified training program within 90 calendar days; OR
5. An individual with a bachelor's degree or who holds a nursing license as described above, without the number of years of experience, may be designated as an apprentice or a trainee and shall be hired to act in the role of casemanager. The supervisor of the casemanager shall provide direct supervision and approve all waiver workflow documentation and tasks.
**Hybrid Work & Travel Expectations**The CAP CaseManager position follows a hybrid work model, combining remote work with in-person field responsibilities.
Remote Work: The CaseManager primarily works from home when not conducting patient visits or attending required in-person meetings with the team or supervisor.
Travel Requirements: Regular in-person home visits are required, averaging 35-40 visits per quarter within an average 30-40 mile radius of Charlotte, NC. The majority of visits take place in private residences, with occasional trips to medical facilities.
Scheduling & Autonomy: CaseManagers have flexibility in setting their travel schedules, coordinating directly with patients while ensuring all required visits and documentation are completed.
Meetings & Collaboration: Employees must attend periodic in-person team meetings and supervisory meetings as scheduled.
Personal Vehicle Use: CaseManagers must use their personal vehicle for travel, with mileage reimbursement provided for work-related trips.
Work Environment Considerations: Travel includes rural locations, which may involve unpredictable home environments and varying road conditions.
Technology Requirements: Since much of the work is conducted remotely, reliable internet access, proficiency in electronic documentation, and the ability to communicate effectively via phone and virtual platforms are essential.
This hybrid structure provides flexibility while ensuring effective patient care, team collaboration, and compliance with casemanagement responsibilities. Physical Conditions/Work EnvironmentThe above statements are intended to describe the level of work individuals are assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position. All employees may have other duties assigned at any time. Dangerous animals and other situations may present a potential threat to personal safety. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.
Salary Description Starting Pay: $20.00 - $21.64 per hour
$20-21.6 hourly 8d ago
Case Manager
Rock Hill New Hope Treatment Centers
Clinical case manager job in Rock Hill, SC
About Us: New Hope Treatment Centers is a dynamic and innovative company focused on one thing - Change the world, one kid at a time, through the healing power of relationships. In our line of work, the need is great, and we're constantly growing to meet it. With a commitment to excellence and a focus on quality, we are dedicated to shaping the future of our industry. As we continue to grow and expand, we are seeking a dynamic and experienced Residential Director to join our team.
Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. Our programs have played a role in countless success stories, thanks to our relational approach to behavioral care. We get to know our kids on an individual level, and work with them and their families toward a brighter next chapter. If any part of our mission has you inspired, we urge you to get in touch. It might be the best decision you make this year.
CaseManager:
The CaseManager assists the primary therapist in the coordination of all treatment services through the provision of casemanagement for all residents on his/her caseload. The unique job functions outlined are designed with a focus on safety and quality.
Essential Functions:
Provides casemanagement services and coordinates all treatment services to assigned residents.
Completes and implements all required CaseManagement documentation, including, but not limited to: Facilitation and documentation of Child & Family Team meetings. Development of Person Centered Plans (PCPs), and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
Facilitates, in conjunction with the team Psychiatrist, the resident's treatment team and participates in team planning for the resident; implements the CaseManagement oriented decisions of the treatment team.
Maintains regular contact with families, legal guardians, representatives of referral agencies, and courts (as required); provides regular updates on resident progress and ensures that residents, families, legal guardians and representatives of referral agencies are included in all aspects of planning for the resident.
Provides resident progress information to funding sources in a manner and timelines required by the funding source.
Identifies resident needs and ensures that identified needs are met.
Meets weekly during scheduled team meetings with non-LCS staff to discuss resident needs, appointments and progress.
Ensures active discharge planning is completed for each assigned resident, by facilitation of applications for discharge or transitional placements and other written documentation as required within the time frames established by New Hope Carolinas, contractual and regulatory agencies.
Participates in peer review of other CaseManagers paperwork and covers other CaseManager's duties when directed.
Qualifications
Qualifications:
Minimum Qualification: Master's degree or bachelor's Degree with a minimum of 4 years in the Human Services field (QMHP credential).
$29k-44k yearly est. 2d ago
Case Manager
Roof Above 3.8
Clinical case manager job in Charlotte, NC
ROOF ABOVE
Roof Above is NC's most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above's services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men's Shelter of Charlotte in 2019.
POSITION SUMMARY
SECU The Rise on Clanton is a permanent supportive housing program serving 88 chronically homeless men and women. CaseManagers work closely with property Management and tenants to assure safe housing. This position is ideally suited to an individual with strong motivation and organizational skills.
ESSENTIAL FUNCTIONS
Provide casemanagement services to help participants successfully transition from chronic homelessness to housing. Manage a case load of approximately 20 individuals.
Support residents of the apartment complex, outside of the Homeful Housing program, by providing assistance with service transactions (e.g., food referrals, applications for rental assistance, referral information for mental health services and medical services, etc.)
Conduct home visits with participant several times a week for the first several months and provide evidence-based treatment services to assist with stabilization and transition. Home visits may decrease over time as a person becomes more stable in housing.
Assist clients with interactions with landlord and neighbors, to encourage good neighbor/tenant practices and paying rent on time.
Assess medical needs and ensure that clients are linked to appropriate primary care and specialty services. Follow up with participant medical care and pharmacy to guarantee they have needed medication. Provide medication education.
Provide ongoing evaluation of any presenting psychiatric or addiction symptoms and assess need for supportive services. Link clients to internal and external resources, including mental health and addiction treatment services.
Perform risk management duties to promote health and safety onsite. Coordinate with apartment maintenance staff when needed and assist participants in making work requests and filing grievances as needed.
Respond appropriately to resident emergencies, conflicts, and behavioral concerns or conflicts. Use crisis prevention and intervention techniques to handle acute incidents of physical and mental health crisis and aggression.
Engage participants in their homes and in the general community.
Assist participants in renewing their voluntary commitments in the lease and program guidelines.
Respond to inquiries about the Homeful Housing program from members of the community.
Become certified in Homeless Management and Information Services database to enter services and view records, as needed. (Certification will be provided).
Maintain program participant records, including comprehensive assessments, clinical progress notes, statistical/demographic information, and specific, achievable and measurable client-centered plans in NC Homeless Management Information System.
Perform other duties as assigned.
Deep commitment to Roof Above core values
Qualifications
EDUCATION, EXPERIENCE AND SKILLS REQUIRED
Bachelor's required in a human services field; or master's degree preferred OR commensurate experience in lieu of degree.
Minimum of three years casemanagement experience as well as experience with adults who experienced chronic homelessness, severe & persistent mental illness, and/or substance abuse.
Experience with harm reduction principles and motivational interviewing and a demonstrated commitment to the housing first philosophy.
Working knowledge of service/systems organizations involved in the welfare of people who experienced chronic homelessness in the Charlotte Mecklenburg area.
Ability to work independently and collaboratively with clients as well as service providers and landlords.
Ability to handle and prioritize multiple tasks.
Self-starter with excellent problem-solving and crisis management skills
Strong verbal and written communication skills, including computer proficiency.
WORKING ENVIRONMENT
Individuals must be able to work with limited supervision, embrace a fast-paced environment, and be comfortable de-escalating behaviors with diverse individuals including persons with mental illness and substance use issues.
OUR VALUES:
Heart for the Work
We choose this work and embrace this place.
We practice radical compassion.
We each do our unique part to end homelessness
Solution-Oriented
Grounding ourselves in what we know, we imagine what is possible.
We are intentional about getting the right people involved and we move towards effective action.
We are exhaustive in our search for solutions.
Bring Our Best
We practice self-care, self-awareness, and safety.
We recognize what we need to let go of to move forward.
We exercise diligence and grit.
Value Others
We honor the profound worth of each life and our work reflects it.
We meet people where they are and approach others with genuine curiosity.
We know we can't do it alone. We are stronger and smarter together.
Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
$44k-51k yearly est. 12d ago
Case Manager - Student Needs and Community Partnerships
Rowan-Cabarrus Community College 4.1
Clinical case manager job in Kannapolis, NC
The CaseManager- Student Needs & Community Partnerships is a full-time staff member who reports to the Director of Student Support Services. The CaseManager- Student Needs & Community Partnerships will: Communicate, coordinate, refer, and track services for students who demonstrate need.
Knowledge of social service delivery systems, campus services, and community services.
Create a systemic response to student need, connect students to community-based services and college-specific resources.
Develop processes for casemanagement, create and maintain a web-based community resource database.
Collaborate with institutional partners with existing services.
Other duties as assigned.
About the Role
As a Substance Abuse Counselor, you will deliver individual, group, and family counseling in an outpatient Opioid Treatment Program (OTP). You'll collaborate with a multidisciplinary treatment team to provide patient-centered, recovery-focused care.
New Season Treatment Centers has provided best-in-class outpatient treatment for OUD for over 30 years.
What You'll Do
Conduct patient intakes, admissions, discharges, and transfers
Complete psychosocial assessments and individualized treatment plans
Provide individual, group, and family counseling
Maintain accurate and timely clinical documentation
Deliver at least 20 hours of direct patient counseling per week
Identify and address clinical and casemanagement needs
Educate patients on treatment, recovery, and health-related topics
Collect urine drug screens and patient photo identification
Protect patient confidentiality and the company's proprietary data
What You Bring
Required Qualifications
Master's degree
Active North Carolina licensure:
LCAS-A, LCAS
LMFT-A, LMFT
LCMHC-A, LCMHC
LCSW-A, LCSW
LPC-A, LPC
Why Join New Season
Full benefits available DAY ONE
Up to 3 weeks of PTO accrued starting DAY ONE
Early morning hours for work-life balance
Competitive pay
Medical, dental, and vision insurance
Life insurance and short/long-term disability
401(k) with up to 3% employer match
Education, license, and tuition reimbursement
Employee referral bonuses up to $2,000
Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
full LCAS and Masters degree
$46k-57k yearly est. 2d ago
Case Manager - Part-Time (20 hours)
Family First Community Services, LLC 4.2
Clinical case manager job in Charlotte, NC
Job Description
Family First Community Services LLC is currently seeking a PART-TIME CaseManager (Qualified Professional) to provide care coordination and support for women residing in a local women's shelter in Charlotte, NC.
The ideal candidate will be a compassionate and resourceful professional with a strong understanding of local services and systems to help clients access the care and support they need to achieve stability and independence.
Responsibilities:
Provide casemanagement and care coordination for shelter residents
Connect clients to community resources such as mental health services, medical providers, vocational programs, transportation, and educational opportunities
Collaborate with shelter staff and other community partners to support client goals
Maintain accurate and timely documentation of services provided
Assist with crisis intervention and individualized planning as needed
Qualifications:
Bachelor's Degree in a Human Services field required
Minimum 1 year of experience working as a casemanager or in a related field
Knowledge of local Charlotte-area resources (mental health, medical, education, employment, transportation, etc.)
Strong interpersonal, organizational, and communication skills
Ability to work independently and as part of a team
Valid NC Driver's License with a good driving record
Must pass a background check and pre-employment drug screening
If you are passionate about making a difference in the lives of women in need and meet the qualifications above, we encourage you to apply!
Must be able to pass a 7 year-background check. We also conduct pre-employment drug screening. Any job offers will be based on the results of background and drug screening.
$39k-47k yearly est. 3d ago
Day Treatment Case Manager
Children's Hope Alliance 3.7
Clinical case manager job in Statesville, NC
From a person-centered and systems of care framework, provides direct care services and planned treatment interventions for children who have experienced complex trauma, coordinate all treatment services for clients within the Children's Hope Alliance Day treatment program.
Principal Duties and Responsibilities
Specific duties and responsibilities:
Treatment
Maintain a strengths-based therapeutic milieu in the educational setting to foster social, emotional, cognitive, spiritual, and physical growth
Provide direct care services for individual children to meet the child's needs in a respectful, affirming, and dignified manner
Ensure the child's physical safety and emotional well-being
Identify and build upon each child's strengths in functional skill areas, including academic, communication, social, self-care, problem solving, appropriate personal boundaries, and other interpersonal skill areas
Cultivate each child's strengths, including developing a positive self-concept, a sense of safety, personal integrity, and trust in the adult world
Assist the child to recognize and control inappropriate behaviors
Nurture the child's ability to build trusting and caring relationships
Provide planned treatment intervention for individual children per the individual treatment plan
Demonstrate effective use of behavior management techniques and CPI interventions
Provide supportive group experiences through daily life events, psycho-educational group processing, planned therapeutic outings/activities, and other group experiences to develop the capacity of the peer group to display appropriate caring for each other
Case Coordination
Linking and coordinating all necessary services, including but not limited to, residential treatment, foster care, community-based programs, outpatient therapy, psychiatric care, medical care, and education for clients receiving treatment within the agency continuum of care.
Schedule and coordinate monthly Treatment Team Meetings for all clients on assigned case load.
Provide Clinical Home Services, which includes all discharge planning and wrap around services, as well as, all documentation required to continue authorizations for services while children are residing within the CHA continuum of care.
Present cases during weekly Clinical Team Meetings and Child and Family Team Meetings
Documentation/Administrative
Obtain necessary information for updating the Comprehensive Clinical Assessments and Person Centered Plans for continued authorization.
Submit all required information/documentation to Authorization Specialist by required due dates and ensure that documentation meets Medicaid requirements.
Prepare progress summaries, discharge agreements, discharge summaries, client exit interviews and other assigned reports in a timely, clear, and concise manner according to policies and procedures and Medicaid requirements.
Complete outcome surveys at discharge for all children on assigned case load.
Maintain all required medical record documentation, securing current consents and permissions in advance of the expiration of existing documents, including permission for treatment, consent for release of information, and other documents which are time-limited.
Scan paper records into electronic health record.
Conduct quarterly peer reviews on all assigned medical records and report all missing information on a Medical Records Compliance Form; update demographic information in Electronic Health Record.
Review and approve all daily progress notes for all children on assigned case load no later than the end of the business day.
Comply with all policies, practices, and procedures; report all out-of-compliance or unsafe activities to supervisor
Attend and successfully complete all required trainings.
Consumer Relations
Use excellent customer service skills with all co-workers, families, custodians, and other providers and agencies.
Provide information to families and custodians regarding the child's medical and educational progress, and any incidents; refer treatment specific questions to program staff.
Maintain regular contact with the Clinical Home for all children on assigned case load and obtain all information necessary for continued authorization of services.
Immediately after being notified that a Level 2 or 3 incident has occurred, notify the appropriate contacts for each child within required timelines.
Core Competency: Cultural Awareness
Staff should understand the impact of his/her personal belief system on delivery of services and appropriately adjusts personal performance to ensure cultural sensitivity in interactions with others.
How will competency be evaluated? Completion of agency Cultural Competency training with an evaluation score of 80% or better at end of pre-service and annually
Supervision responsibilities:
No supervision responsibilities
All employees have the following expectations:
Mission: Contribute to and enhance company mission
Organization: Prioritize and plan work responsibilities appropriately
Professional Development: Attend and/or successfully complete all required trainings and meetings
Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
Teamwork: Serve effectively as a team contributor on all assignments
Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.
Children's Hope Alliance is an Equal Opportunity Employer
Requirements
Education and Experience Requirements
Bachelor's degree in Social Work or Human/Social Services & at least 1 year related experience working with the population served. Must be able to obtain Qualified Mental Health Professional level within 12 months of hire.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 30 pounds.
Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance.
The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
The employee must occasionally travel to different locations in the course of work.
Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.
How much does a clinical case manager earn in Gastonia, NC?
The average clinical case manager in Gastonia, NC earns between $33,000 and $62,000 annually. This compares to the national average clinical case manager range of $38,000 to $68,000.
Average clinical case manager salary in Gastonia, NC