Clinical case manager jobs in Manchester, NH - 1,272 jobs

VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Full-Time Mental Health Coordinator at MCI-Shirley in Shirley, MA! Start A New Career with VitalCore Health Strategies! Wages are competitive and based on experience! BENEFITS PACKAGE TO INCLUDE BUT NOT LIMITED TO (for eligible positions): Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day Medical/Dental/Vision Insurance Life Insurance Short Term/Long Term Disability Identity Theft Protection Animal/Pet Insurance Employee Assistance Program and Discount Center 401K PTO Annual Incentive Bonus Join our team and experience first-hand how VCHS is leading the pack in the correctional healthcare industry and help us to make a difference in this field! POSITION SUMMARY The Mental Health Coordinator is responsible for the development, implementation, clinical and/or administrative supervision, and monitoring of a Behavioral Health services delivery system in MA DOC Secure Treatment Units meeting NCCHC/ACA standards. The Mental Health Coordinator works with the Regional Manager, Site Administrator, Medical Director, and Psychiatrist to coordinate total contract services in MA DOC Secure Treatment Units SCHEDULE Full Time MINIMUM REQUIREMENTS Must be fluent in English language, including reading, writing, and must be able to communicate and exchange accurate information. Must be a supportive team member, who contributes to and demonstrates teamwork and team concept. Able to make independent decisions when circumstances warrant such action. REQUIRED CERTIFICATIONS, EDUCATION, AND EXPERIENCES Master's degree in Psychology, Social Work, or related field from an accredited college or university. Licensed to practice behavioral health services in the state where services are being delivered (LICSW or LMHC required). ESSENTIAL FUNCTION Acts as point of contact for administrative staff for discussion of treatment unit programs and problem resolution as needed. Coordinates development and revision of policies and procedures for the identification, assessment, and provision of required clinical services for inmates housed in Secure Treatment Units. Supervises the planning, development and implementation of treatment programs contracted to VitalCore. Provides clinical and/or administrative supervision to staff of Behavioral Health Services within Secure Treatment Units. Monitors efforts of Behavioral Health Services in Secure Treatment Units to ensure clinical services are being provided in a timely, professional manner. Provides and assigns clinical on-call duties. Provides direct clinical services including individual and group treatment, crisis intervention, as well as providing shadowing and mentor opportunities to front-line clinical staff. Ensures treatment programs contracted are integrated and appropriately staffed. Provides administrative support to behavioral health staff. Coordinates with the facility's Behavioral Health Quality Improvement Program. Attends training and meetings as required. Maintain proficiency with all software required for the position, and more specifically, clinical documentation in the designated electronic health record system. Other duties as assigned. We're people who are fueled by passion, not by profit. VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspective Keywords: Mental Health Coordinator, Mental Health, Juvenile, Juvenile Detention Center, Therapist, Behavioral Health, Corrections, Correctional Facility, Licensed Counselor, LCSW, LMFT, LMHC, Licensed Psychologist #INDFL Compensation details: 104000-114000 Yearly Salary PI6dfe45ef478f-37***********8

We are seeking a Commercial Counsel to join our client's legal team and support a rapidly growing business. This is a full-cycle, hands-on role focused on reviewing, drafting, and negotiating commercial agreements. You will work closely with internal stakeholders across sales, program leadership, and operations, while collaborating with their General Counsel and Corporate Paralegal. This is an exciting opportunity to join early in a company's growth trajectory and influence commercial contracting processes, compliance, and legal strategy across multiple programs. Key Responsibilities: Review, draft, and negotiate a range of commercial agreements, including NDAs, manufacturing agreements, LOIs, pricing agreements, forecasting agreements, and tariff-related contracts. Support high-volume contracting needs Serve as primary legal liaison to internal stakeholders across sales, program management, and operations teams. Collaborate with external counsel on larger or specialized agreements. Assist in compliance and regulatory matters, including ITAR and FDA-related concerns, in partnership with a future trade compliance hire. Contribute to process improvements and implementation of contract management tools Support strategic initiatives in multiple programs Qualifications Strong drafting, reviewing, and negotiation skills; experience with high-volume contract workflows. Experience working within medical devices, defense, aerospace, or advanced manufacturing companies is preferred. Excellent interpersonal skills and the ability to collaborate across multiple internal teams. Experience managing contracts in fast-paced, high-growth environments. Prior experience in ITAR, FDA, or other regulatory frameworks is a plus. Why You'll Love Working Here Be part of a company at the forefront of advanced manufacturing technologies. Work closely with experienced leadership from top technology and manufacturing organizations. Opportunity to build and shape the legal function as the business grows.

We're Hiring: Clinical Case ManagerFamily Preservation Department - Concord, NH At Waypoint, we believe families are strongest when they are supported, respected, and kept together whenever safely possible. Our Family Preservation Team is growing, and we're looking for a Clinical Case Manager (Permanency Therapist) who is compassionate, adaptable, and committed to helping children and families build stability, safety, and lasting connections. About the Role As a Clinical Case Manager (Permanency Therapist) in our Family Preservation Department, you will provide trauma-informed, strength-based clinical interventions and case management services to children and families involved with child welfare systems. This role is highly collaborative and community-based, working directly with families in their homes and across systems to support permanency and well-being. In this role, you will: Provide individual and family clinical support to children, parents, foster families, and birth families Develop and implement treatment plans using solution-focused and strengths-based approaches Deliver consistent, face-to-face services to families with complex needs Collaborate with DCYF, schools, courts, and community partners Advocate for family stability, safety, and permanency outcomes Maintain timely, accurate documentation and treatment records Minimum Qualifications Master's degree in Social Work, Counseling, or Marriage & Family Therapy with 2+ years of direct experience, OR Bachelor's degree in a related field with 5+ years of direct experience Knowledge of DCYF systems and in-home visiting experience strongly preferred Willingness to train in evidence-based practices Strong documentation, organization, and clinical writing skills Valid driver's license, reliable transportation, and insurance required Ability to pass required background checks (no history of abuse, neglect, or exploitation) Key Abilities & Attributes Respect and responsiveness to families from diverse backgrounds Ability to manage complex cases and travel throughout New Hampshire Strong communication, collaboration, and advocacy skills Flexibility and comfort with community-based work Availability for after-hours on-call rotation support Why Join Waypoint? Full-time position with comprehensive benefits, including medical, dental, vision and paid family medical leave Generous paid time off, including vacation, sick, personal time, and 10 paid holidays Retirement plan with company match and mileage reimbursement Educational assistance and professional development opportunities (Bachelor's & Master's level) Half-Day Fridays during the summer A supportive, inclusive workplace culture where people come first 📍 Location: Concord, NH👉 Apply today: *********************** Join Waypoint and be part of a mission-driven team helping families build stronger futures-while supporting your own professional growth along the way. Waypoint - Help Along the Way.

Clinical Case Manager Department: BH/SUD Reports to: Jillian Pelchat Pay Status: Exempt> Do you want to make sustainable change in our community? Do you have a LADC or are you LADC eligible and are looking for your next professional opportunity? At Cynthia Day Family Center, we strive to provide comprehensive substance use treatment and recovery services to mothers and their children in a residential setting, and we are looking for our next team member! If you are: * Looking for a dynamic, positive work environment * Able to balance compassion with clear personal boundaries * Able to define expectations and ensure accountability * Commited to fostering a Trauma Informed Environment We would love to hear from you! The Job: The Case Manager at CDFC is responsible for providing comprehensive assessment, planning, implementation and overall evaluation of individual client needs. About Harbor Care: Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcar Work Location>e, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV/AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives. Benefits: At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life's challenges. Duties & Responsibilities * · Individual case management for clients and referral to appropriate resources. * Maintain client' records in accordance with funding source requirements. * Participation in all staff/Clinical team meetings. * Perform random drug testing on clients. * Facilitate regularly scheduled group meetings. * Participate in screening and admission of prospective clients. * Maintain a high level of professional and ethical standards. * Work with the Department of Children, Youth and Families to provide appropriate services, along with other Community Partners. * Any and all other duties as assigned for the benefit of the Agency. Job Requirements * Bachelor's Degree in psychology, social work, human services or related counseling field; LADC or LADC eligible. Minimum of three years' experience in a residential setting. Other work experience may be substituted for part of this requirement upon review by the Director of Clinical Services. Current New Hampshire driver's license and reliable transportation Competencies * Ability to communicate effectively with peers, functions independently, and works as a team member. * Strong organizational and time management skills. * Experience with culturally and clinically diverse populations. * Significant experience with Evidence Based Treatment (EBT) modalities, Recovery Oriented Systems of Care (ROSC). * Significant experience with Medication Assisted Treatment (MAT) and Community Recovery Support Programs. * Knowledge of 12-core functions. Harbor Care's Commitment: Model and enforce the "Red Carpet Treatment" among staff and clients comprised of the following: * Earn our clients' trust. * Build long-term relationships. * Give Clients the best possible experience to make them feel like they're coming to a place they belong. * Provide the best quality of service. * Treat every Client with dignity and respect with each encounter. * You will prioritize communication from any Harbor Care employee seeking help for a client. Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description The Individual Support Case Manager will provide assistance to MassAbility participants on a regular basis to develop, maintain, and/or maximize their independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills. They will work together to achieve objectives of improved health and welfare and to the support the ability of the participant to establish and maintain a residence and live in the community. Responsibilities: To work closely with the team involved in a participant's care. To provide resources to assist the individual in maintaining safety and independent in the community. To assist with training and supervision of caregivers and PCAs. To undertake home visits and document activity. To carry out clerical and administrative duties in accordance with the requirements of the service Provides necessary information on their own health status and experience. Completes required documentation accurately and on a timely basis. Maintain a clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate. To work within the aims and objectives of the goals set in the individual service plan To be familiar and work within the policies and procedures of the service Qualifications: A degree in a Human Service-related field. An ability to research and identify other sources of information, advice, guidance and support Good IT skills, including managing websites and knowledge of all forms of social/media communications Good listening and communication skill Able to produce written reports as required Have knowledge of the community support system in the Greater Boston area. Committed to the rights of seniors and disabled people to live dignified lives. Flexible, sensitive to the needs of others, reliable, and able to cope with emergencies. Prior home care experience helpful. Please submit Resume for Consideration! Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Powered by JazzHR n02Sy0tygh

Job DescriptionLocation: Lowell, MA 01850Date Posted: 12/30/2025Category: Case ManagementEducation: None Delta-T Group connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. With over 35 years in business, we have built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities. Housing Case Manager in Lowell SUMMARY OF CLIENT'S DESCRIPTION OF THIS OPPORTUNITY *Ensure that everyone who has been at the shelter for at least five days is personally interviewed, assessed, and begins case management. *Complete intakes, assess guests' needs, identify factors resulting in arrival shelter and assess eligibility for various resources needed to address needs and achieve goals. *Develop individualized case plans with goals and monitor progress on goals through regular contact (weekly meetings). *Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a timely manner. *Provide relevant referrals and assist with applications to agencies, service providers, housing programs, and benefit resources based upon the guest's goals and regularly follow up on referrals to ensure that guests access necessary services and resources in a timely manner. *Establish and maintain relationships with community partners, local housing agencies, property management companies and private landlords to ensure success in securing and maintaining housing for guests. CLIENT'S REQUIRED SKILLS AND EXPERIENCE College degree or high school diploma/GED, depending on experience. Minimum of one to two years' experience in health and human services work with Homeless population. Haitian or Spanish language skills encouraged to apply. Basic proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps. Must be able to obtain and maintain crisis intervention and complete any client required training. Individuals experienced with housing insecurity and homelessness are strongly encouraged to reply. DTG ADVANTAGES * Establish a relationship with one of the largest referral agency for behavioral-health * Compensated weekly * Increase or decrease your schedule at your discretion: choose opportunities that best fit your schedule. * Ability to grow professionally. * Access to a broad array of client opportunities. COMPANY MISSION Delta-T Group's mission is to provide cost-effective, reliable referrals, and innovative referral solutions, for the social services, behavioral health, allied health and special education fields, for the betterment of independent behavioral health professionals seeking new opportunities and those needing care and support. Title: Case ManagerClass: Case ManagerType: TEMPORARYRef. No.: 1300360-8BC: #DTG103 Company: Delta-T Group Massachusetts, Inc.Contract Contact: Contract Submit MAOffice Email: *********************** Office Phone: ************Office Address: 140 Gould Street, Suite 230, Needham, MA 024941 About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.

Title Code: 30COM036 Role Title: Stabilization Case Manager FLSA Status: Non-Exempt Union Status: None Job Level: 30 Department: 21 - Community Services Pay Range: $24.52 to $33.17 per hour Reports To: Assistant Director of Shelter Programs Supervisory Responsibilities: No Revision Date: 8/11/2025 About Making Opportunity Count MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: The Stabilization Case Manager is responsible for providing ongoing case management services to our families once they vacate shelter and move into their new apartments. Once families enter the Stabilization Program, the Stabilization Case Manager must focus on continuous barrier reduction to ensure the family's long-term success once the program ends and continue to assist the family in developing the skills and resources needed to sustain housing. Families are typically in the Stabilization program for up to three years. Essential Duties and Responsibilities: Monitor intake, assessment, and data entry in a timely manner for all program clients, utilizing appropriate forms and assessment tools. Regular communication with the Property Owner to ensure program compliance. Assisting families with tenancy concerns as they arise, such as developing a budget plan, reporting any maintenance concerns to the property owner, and addressing any reported behavior concerns with the family. The Case Manager assist families with enrolling in entitlement benefits (SNAP, TAFDC, SSI) Work collaboratively with community partners. Conduct regularly scheduled meetings with families. Keep supervisor aware of any concerns or potential problems. Attending appropriate meetings and trainings as needed. Perform all other duties as assigned by the Shelter Manager and/or the Director of Shelter Case Management. Required Qualifications and Skills: Minimum two (2) years of experience Associate's or Bachelor's degree in Human Services, or related field Minimum 7 years of human service experience. Physical Requirements: Ability to move throughout the facility with or without assistance Must be able to ascend and descend multiple flights of stairs regularly Ability to lift and carry up to 30 pounds Must be able to perform tasks that involve physical movement, such as setting up rooms, moving light furniture, or supporting emergency protocols Ability to respond quickly in emergencies, including the ability to move swiftly throughout the building Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation: A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Hybrid Work Opportunities Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand early pay access Immediate 403b Employer Contribution, 100% Vesting on Day One! EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

Job Description We are actively seeking a highly skilled and experienced bilingual Personal Injury Case Manager with in-depth knowledge of the auto insurance industry. Our ideal candidate will have experience in case management as a paralegal and be skilled in drafting documents and managing personal injury case files. We need someone who is an effective communicator, incredibly organized, and self-motivated. Our case managers play an essential role in ensuring that clients' goals are met. If this sounds like something you can really excel at, please apply today! Compensation: $70,000 - $90,000 Responsibilities: Coordinate between attorneys, staff, and outside vendors to manage the law firm's case load, present case summaries/updates, and ensure that deadlines are met Manage, update, and organize all case files and information with regard to engagement, whether electronic or paper, in accordance with firm policies Communicate case status with clients and outside counsel as requested Review legal documents to ensure adherence to all legal requirements Conduct legal research to obtain documentation regarding health insurance, social security, medical records, and medical providers Qualifications: Self-starter with the ability to effectively manage multiple matters at once Proficient in word processing, spreadsheet presentation, and case management software High school diploma is required - 2-year degree and Paralegal certification are acceptable, but a Bachelor's degree is preferred Possesses exceptional organizational skills as well as effective communication skills, both written and oral Previous experience in case management is required - preferably as a personal injury case manager at a personal injury law firm or an insurance adjuster who has handled personal injury claims. About Company Are You Ready to Fight for Fairness? At Spada Law Group, everyone deserves a fair shot-regardless of their language, background, or circumstances. Since 1998, we've been on a mission to level the playing field for Spanish-speaking clients throughout Massachusetts who are injured and often overlooked by the legal system. Why Spada Law Group? Rooted in the Community - Our Chelsea office is in the heart of a thriving Hispanic community, and we've earned a trusted reputation as champions for our neighbors. Driven by Justice - We don't back down from insurance companies or big-firm competition. We're here to fight, and we fight smart-for the people. Family Feel, Real Impact - We're a tight-knit, passionate team. Your work will directly change lives and bring justice to the people who need it most. Our Core Values: A David Mindset Team Player Positivity Loyalty Kind and Respectful

Summary: The program supervisor is responsible for managing all aspects of the LTLC social services program serving homeless and disadvantaged people. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Plan and develop program services according to client needs Participates weekly program staff and team meetings Work closely with SMOC Housing Staff to ensure coordinated housing and services for each participant. Prepare monthly program report to be submitted to the CM Supervisor. Maintain monthly and annual statistical activity reports as requested by funding sources Maintain direct contact with client population through continued service delivery and by acting as back-up for direct care staff when necessary Work with staff to provide them guidance and ensure optimal delivery of services to clients Develop and coordinate process for responding to verbal/behavioral disturbances that occur at the program Works collaboratively with the City of Lowell CoC as directed by CM Supervisor Engage all clients by understanding and addressing their needs whether within or outside the scope of the specialty. Attend & participate in engagement team meetings, follow up with client service plans and communicate effectively with clients and staff in other specialty areas. Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures. Other duties as assigned. Knowledge and Skill Requirements: Bachelor's degree required; Master's degree preferred 1-3 years serving homeless population Must have commitment and ability to work with others to change systems which obstruct the growth and development of homeless and disadvantaged persons Must have the ability to work with diverse populations (e.g. mentally ill, chemically dependent), diverse interests, and respond to ever-changing community dynamics Need to have strong empathy, advocacy, empowerment, teaching and problem-solving skills Must have excellent verbal and written communication skills Proficient in Microsoft Word and Excel Previous supervision experience preferred Must have a valid driver's license Organizational Relationship: Directly reports to Executive Director. Indirectly reports to None. Physical Requirement: This Position requires that you be able to ascend and descend stairs. Must be able to travel to various hosing properties throughout Western Mass. Position requires prolonged periods of sitting. Working Conditions: The program is in Shelter Property in Lowell. Parking is available in an outside lot adjacent to the building. As part of the responsibilities of this position, the case manager, Supervisor approval will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. Monday through Friday: 9:00AM- 5:00PM. Includes a 1 hour unpaid lunch break. 35 Hours per week

Full-time Description A Case Manager on the Child & Family Team coordinates a wide variety of therapeutic, educational, basic supports and integrative services to psychiatrically disabled children to ensure they receive the services and assistance required for successful maintenance in the least restrictive environment and for continuity of care. In addition direct intervention in the community setting is provided to enhance goal attainment. Requirements Requires a BA in a human service field. One years experience working with individuals and families. Skills in advocacy, outreach, assessment, crisis intervention and supportive counseling. Strong communication skills. Our benefits Include: Health and dental insurance Paid time off (starting with 12 days per calendar year and can carry over to next year) 2 Personal Floating Holidays 10 Paid Holidays Sick Time (1 day per month and can carry over to next year) 403b with employer contributions Employer Paid Life/AD&D/Long Term Disability Insurance Employee Assistance Program Tuition Assistance Student Loan Forgiveness Opportunities

JOB SUMMARY: The Public Benefits Case Manager will specialize in connecting all CJSC participants to public benefits and privileges that support successful outcomes including MassHealth, SNAP benefits, SSI and SSDI, state IDs and any other relevant public health benefits that support better outcomes for participants. By ensuring that clients are engaged with appropriate public benefits to address emerging needs the Public Benefits Case Manager will help clients become more responsive to treatment, education and employment services delivered by CJSC staff as part of a treatment plan. He/she will be familiar with resources available in the surrounding communities, networking within those communities, making referrals to community supports as needed and documenting participant progress at the CJSC. The Public Benefits Case Manager will demonstrate the character values of honesty, respect, responsibility and caring. JOB FUNCTIONS: Program/Department Responsibility: -Conduct intake interviews with participants to identify essential needs (housing, food, healthcare, personal finance) and provide pathways to access benefits and services available through state agencies/benefits providers and work with CJSC staff to educate and assist in connecting participants to these benefits. -Receive information from actuarial risk/needs assessment tools to determine essential needs and actively support participant access to needed services and benefits through various pathways. -Establish and maintain relationships with local community partners who can provide core and pro-social services/activities to clients and connect clients to these services/activities. -Core and Pro Social Services include but are not limited to: -Core Services to include DTA for SNAP benefits, SSI and SSDI benefits, Veteran's benefits, education, vocational services / employment services and employment, behavioral health, medical services, housing, food, insurance and other benefits. -Pro-social Services to include civic engagement / community service, recreation, faith-based activities, gender-specific activities, mentoring services/activities. -Act as the CJSC liaison for local community partners and state agencies/benefits providers to ensure streamlined and effective communication and access for clients and families including: becoming a Certified Application Coordinator to submit electronic benefits application to MassHealth and accessing DTA Connect to submit electronic benefits applications to SNAP. -Master eligibility requirements for SSI, SSDI and Veteran's benefits and support eligible participants in their application for benefits. -Offer trainings and briefings to participants and or CJSC staff on various areas of benefits and service programs. -Maintain documentation of information specific to established resources, participant referral/participation in resources and information provided to CJSC staff. -Cross-train in actuarial assessment tools for risk/need, treatment planning and contingency management protocols as needed. -Collection and documentation of urine screens as needed. -Other duties as assigned or directed by the supervisor(s). Fiscal Responsibility: Adhere to all fiscal policies and procedures such as petty cash, purchase orders, credit cards and employee expenses as requested. Facility/Housekeeping Responsibility: Ensure the highest level of cleanliness by cleaning and/or inspecting areas of responsibility. Interdivisional/Community/Volunteer Responsibility: -Attend all assigned meetings. -Actively participate in the Y's Annual Campaign. YMCA LEADERSHIP COMPETENCIES - LEADER Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.00 - $33.15 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday, On Call - Not Required Scheduled Hours: Variable between 8:00 am - 8:00 pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 37.5 Cost Center: 71000 - 0843 DCF Family Networks Union: SEIU Local 509 Community Health Link This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. 1. Implements program policies and procedures to maintain daily structure and consistency within the program and maintain compliance with all licensing standards. 2. Assesses clients basic physical, social, educational, legal and service needs and coordinates care with other inter-agency and community-based providers. 3. Works with multi-disciplinary treatment team to develop and update integrated treatment plans and recommendations including all service needs. 4. Develops appropriate comprehensive and appropriate aftercare plans while working with clients and members of multi-service team providers. 5. Conducts outreach and creates pathways for referrals. works closely with other providers to receive referrals; may conduct admissions assessments. 6. Assists clients in engaging next level of services. Position Qualifications Case Manager l: License/Certification/Education: Required: 1. High school diploma/GED plus 5 years of related experience OR Associate's degree plus 3 years of related experience. 2. Satisfactory CORI background check. 3. Current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company. Position Qualifications Case Manager ll: License/Certification/Education: Required: 1. Bachelor's degree in psychology, social work, human services, or related field. 2. Satisfactory CORI background check. 3. Current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Benefits: 401(k) Health insurance You're With Us! Community Based Case Manager You're With Us! is a registered 501 (c)(3) non-profit organization and Department of Developmental Services (DDS) service provider which seeks to create better communities by harnessing the benefits of inclusion for individuals with disabilities. We believe that not only do people with disabilities need inclusion opportunities in order to thrive, but also that these opportunities allow them to contribute to their community in ways that have gone unrecognized in the past. Social connections are a basic human need. You're With Us! helps with this by identifying, training and supporting college students, clubs, groups, and teams to be welcoming and supportive peers. Position: Community Based Case Manager Help us create better communities, improve inclusion on more college campuses, and impact many people's lives! The Case Manager will be responsible for developing and supporting programming for clients to help them achieve goals that will contribute to creating the life they want with support through adult programming. Our program helps individuals develop independent living skills, engage in activities they are interested in and navigate the community in which they live to make these opportunities sustainable. Responsibilities:• Provide case management and skills training support to clients in areas such as career exploration, hard and soft employment skills, college campus inclusion, communication, decision-making, social skills, transportation goals, community safety and activities of daily living.• Develop programming and curriculum on a case by case program that allows opportunities for clients to develop skills to achieve their goals in a safe and controlled environment• Review case records and programming and curriculum on a regular basis to ensure compliance with You're With Us! Standards.• Provide transportation to participants in the candidate's own vehicle as needed.• Participate in implementing and monitoring curriculum and treatment plans, completing all necessary programmatic documentation and reporting significant concerns to You're With Us! in a timely manner.• Develop and run group activities in the community.• Act as an advocate for You're With Us! clients and their families.• Develop and maintain positive relationships with guardians, family members and other service providers.• Perform other related work duties as assigned by senior You're With Us! staff. Required Qualifications: • High school diploma or GED • Ability to lift 30 pounds as needed.• Valid driver's license and acceptable driving record is required.• Current First Aid, CPR and Crisis Intervention certificates or be able to obtain these within thirty (30) days of hire.• Pass criminal background check(CORI) and National Fingerprint Background Check Preferred Qualifications:• Associates Degree in Human Services or related field, or 1+ years of experience within a day or residential program for individuals with disabilities.• Direct Care experience working with individuals with Intellectual/Developmental Disabilities• Excellent organizational, communication, and writing skills.• Demonstrated ability to work both independently and collaboratively with a culturally diverse population of individuals, co-workers, care providers, family, community members and others.• Ability to write clear, concise and accurate documentation. Compensation: $20.00 - $23.00 per hour Our Mission And Vision You're With Us! creates inclusion opportunities for young adults with disabilities. The program identifies and trains college clubs, groups, and teams to be welcoming and supportive peers to the differently abled. The college group then creates a Positive Experience Design (PED) customized for the young adult to help one's transition from school to adult life in the community. You're With Us! believes that a meaningful life includes a home, a job, family, friends, and social opportunities with their peers - able and otherwise. Our program is customized on an Individual-by-individual basis. Once we meet the individual and their family and learn more about their goals for their adult life and what they're hoping their life will look like, we will determine the support and skill development needed to reach those goals. All individuals who are receiving CBDS support from YWU are also connected to peer mentors through YWU to help facilitate opportunities for skill development and social inclusion in a college community. We match and support peer connections based on the individual's interests and hobbies. We locate possible opportunities through our college mentors to join college groups, teams, and clubs. YWU coordinates recruitment into the group; acts as the liaison between the family, school, and college/university; trains mentors of the college groups to welcome participants into their groups as they are, facilitates communication between all parties; facilitates group education and development of Positive Experience Design; gather data on impact and quality of life; create and coordinate social connections across campus for participants and families; facilitate possible job/career opportunities through college career resources; offer support services as needed through our licensed clinicians, and generally problem-solve to make these opportunities sustainable for the rest of our peer's lives.

Pay: $24.50/hr Schedule: Monday-Friday, Day Shift. 40 hrs/week As a Case Manager at Recovery Centers of America (RCA), you'll draw on your professional experience in case management and substance use disorder treatment to help patients build sustainable paths to recovery. In this role, you'll develop individualized aftercare plans, coordinate with clinical teams, families, and external providers, and ensure a smooth transition from inpatient treatment to community-based support. Your expertise will be critical in addressing barriers to care and empowering patients to stay engaged in their recovery journey. What You'll Do As a Case Manager at RCA, you will: Develop and coordinate personalized aftercare plans, ensuring patients have access to necessary resources after discharge. Assist patients in scheduling follow-up appointments, including primary care, substance use disorder treatment, and mental health services. Advocate for patients, addressing barriers such as housing, employment, legal concerns, and social support. Work closely with the clinical team to align aftercare plans with treatment goals and ensure a smooth transition to continued care. Engage with families and support systems, providing education and resources to reinforce long-term recovery. Maintain thorough documentation of discharge planning, referrals, and patient progress. What We're Looking For High school diploma or GED. A bachelor's degree in social work or a related field, or equivalent experience in human services, is preferred. Professional experience in both case management and substance use disorder treatment, with at least one year in a behavioral health, addiction treatment, or psychiatric setting. Knowledge of community resources and recovery support services, including outpatient providers, housing, employment, and legal aid. Strong problem-solving skills to assess and address patient needs, barriers, and care coordination challenges. Excellent communication skills to collaborate effectively with patients, families, and multidisciplinary providers. Proficiency in Microsoft Office and familiarity with electronic medical records or case documentation systems. **A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment. Why Choose RCA? We understand that providing excellent patient care starts with taking care of our team. That's why we offer: Competitive compensation with shift differentials. Comprehensive benefits packages, encompassing medical, dental, vision, and 401(k) plans. Professional development opportunities through ongoing training and advancement programs. A supportive and inclusive workplace culture where many of our team members share a deep personal connection to recovery. About Recovery Centers of America Founded in 2015, RCA has treated over 77,000 patients and is on a mission to save one million lives from the disease of addiction. Our treatment centers operate 24/7, providing compassionate, evidence-based care. Many of our team members have walked the path of recovery themselves, bringing a level of understanding and support that makes RCA a uniquely impactful place to work**. Much like our commitment to save a million lives from addiction, RCA is also committed to hiring a diverse workforce. We embrace people from all walks of life, with all different experiences and we find that unique, diverse minds foster creativity and perspective. No matter your background or whether you've been personally affected by addiction, what matters the most as an RCA employee is having a shared passion for helping people who are suffering from addiction. RCA is a recovery-friendly workplace.

We are seeking a compassionate and dedicated case manager to join our team. In this essential role, you will coordinate care for members in home settings, provide support to caregivers, and ensure compliance with MassHealth regulations. This is a flexible, task-based position ideal for professionals seeking autonomy while making a real difference in the lives of older adults and individuals with disabilities. Responsibilities Conduct psychosocial evaluations and annual safety assessments. Participate in care planning and ensure timely documentation. Provide oversight and training to AFC caregivers. Coordinate communuty services and healthcare referrals. Respond promptly to emergencies and condition changes. Monthly visits: conduct scheduled monthly visits to assigned members, submit complete visit documentation with 24 hours and ensure accuracy in ADL assessments and member signatures. Annual MDS Review: conduct annual reviews of the Minimum Data Set, complete psychosocial and fall risk assessments and update Plans of Care and submit for RN approval. Monthly MDT meetings: actively participate in multidiciplinary team meetings and present case summaries and contribute to care plan updates. Why join us? Flexible per visit schedule - work when it suits you. competitive compensation per completed task. play a meaningful role in the well-being of your community. Ready to apply? Submit your rresume today and help deliver compassionate, high-quality care to those who need it most.

Location: Hathorne, MA 01937Date Posted: 12/30/2025Category: Case ManagementEducation: Bachelor's Degree Come create a colorful difference with Kaleidoscope Family Solutions (KFS) as a Clinical Coordinator! Case Managers are responsible for supporting individuals with disabilities by providing clinical management and oversight of the professionals who work with them, as well as building a relationship and overseeing the families and individuals on their caseload. JOB DESCRIPTION Kaleidoscope Family Solutions, MA is hiring a Full Time Case Manager. Travel throughout Northeast MA state for client introductions, case observations, staff meetings, etc. are required. Travel to the Mansfield or Worcester office is required once per month or as needed. SUMMARY OF RESPONSIBILITIES Case Managers are responsible to support individuals with disabilities by providing clinical management and oversight of contractors who work with these individuals. Implementing company processes, the Clinical Coordinator is responsible for the expedient filling of referrals with appropriately matched professionals, to meet and increase established billable hours and maintain quality services for the individuals we serve. *Maintain quality service by following organization standards. *Attend quarterly, yearly or as-needed meetings for all clients on caseload *Connect with families/individuals, independent contractors and support coordinators on caseload on a weekly basis to ensure quality *Create and maintain clinically appropriate goals and objectives for clients on caseload *Review staff monthly and quarterly notes for completion and update as necessary *Review and approve staff notes weekly in clinical document manager software system *Address any areas of clinical concern with the staff *Ensure complete events in database for all calls and business done on a day-to-day basis *Return all calls and emails in a timely (24 hours or less) manner *Resolve service problems by answering complaints and inquires; clarifying the complaint; determining the cause of the problem and conducting follow up to ensure resolution. *Maintain department work-flow by communicating complaint information and updating database with incident descriptions. *Assist with billing and paperwork concerns *40% local driving is required throughout the Northeast and Boston areas. REQUIRED EDUCATION AND EXPERIENCE *Bachelors Degree in psychology, social work, or a related field required *1-3 years of experience after graduation working in the field of human services, case management, or a related field SALARY Compensation is commensurate with experience Job Type: Full-time Kaleidoscope Family Solutions is an EEO Employer Title: Case ManagerClass: Case ManagerType: PERMANENT ONLYRef. No.: 1309470-4BC: #INT601 Company: Kaleidoscope Family Solutions, Inc.Contract Contact: KFS CareersOffice Email: ************************************* Office Phone: ************Office Address: 950 E. Haverford Road, Suite 100B, Bryn Mawr, PA 19010 Each Kaleidoscope Family Solutions (KFS) office is separately incorporated. Applying on the KFS web portal is not a guarantee that career opportunities will be available or an offer will be provided. Use of the website is for information transfer and is not an application, offer or commitment. Neither party is under any obligation to proceed. Further steps are required to complete registering and application with the appropriate legal KFS entity before consideration can occur.

Tell us about a friend who might be interested in this job. All privacy rights will be protected. REQUIRED QUALIFICATIONS: 1. High School Graduate, College or Business Experience preferred. 2. Knowledge and Experience in medical field and/or Business-Related Field. 3. Applicants must have excellent communication, organizational skills, detail-oriented and/or medical terminology experience preferred. 4. Ability to handle confidential materials and exercise good judgment in handling such information. 5. Ability to be flexible, work independently and in a collaborative environment. PREFERRED QUALIFICATIONS: 1. A minimum of one-year experience in medical and/or administration/business environment. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. ABOUT THE ORGANIZATION: The Public Employee Retirement Administration Commission (“PERAC”) oversees and administers the Commonwealth's public pension system. PERAC's mission is to provide regulatory oversight and guidance for the effective, equitable, and ethical operation of the Commonwealth of Massachusetts' public pension systems. PERAC oversees the 104 contributory retirement systems in Massachusetts to ensure that our public pension law, G.L. Chapter 32, is uniformly followed. Along with regulatory oversight, PERAC provides training and support to the retirement systems and members. ABOUT THE ROLE: PERAC is seeking a Case Manager to primarily work in the Disability Unit managing the flow of information related to\: an applicants filing for ordinary or accidental disability; the review of medical panel requests, the scheduling and confirming of physician appointments, and payment process of physician appointments. DUTIES: 1. Professionally and accurately manages the flow of information related to an applicant filing for ordinary or accidental disability; the review of medical panel requests and scheduling and confirming physician appointments under the supervision of the Manager of Medical Services as mandated by the PERAC Disability Unit procedure. Reviews Medical Panel Requests related to DALA/CRAB decisions prior to scheduling to ensure request is complete for scheduling. 2. Communicates accurate information in a professional and timely manner, to retirement boards, physicians, vendors, members and attorneys under the supervision of the Manager of Medical Services as mandated by the PERAC Disability Unit procedure. Assists retirement boards with PROSPER software related to submitting Medical Panel Requests when necessary. 3. Responsible for the maintenance of the physician/vendor file and medical panel follow-up procedures regarding documents for payment and licensure. 4. Prepares professional, accurate, forms, letters, reports and other communications, consistent with PERAC Disability Unit procedures or as advised by the Manager of Medical Services. 5. Develops and applies a working knowledge of Chapter 32 and the disability regulations. 6. Renders payment of medical bills related to medical exams associated with the Disability Unit using PROSPER software and transmits payments using the Comptrollers Interface System accurately and timely based on PERAC Disability Unit procedures or as advised by the Manager of Medical Services. Monitors payment processing for fiscal year end. 7. Prepares scanning, and file shares in the PROSPER system all medical panel documents submitted to the office as necessary. Assists with the scanning of medical documents of retired members as it relates to the review of Comprehensive Medical Evaluations conducted by the Nurse Case Managers. Reports any procedural issues to the Manager of Medical Services and IT. 8. Participates on Quality Assurance Team and participates in the review of any complaints submitted to PERAC from any party involved in the MP/CME/RTS process. 9. Oversees the retention, destruction schedule as it applies to the Disability Unit as set forth by the Secretary of State. 10. Responds to telephone calls, written requests for information, requests for files and copying of materials for office staff in a professional and timely manner, consistent with PERAC Disability Unit procedures or as advised by the Manager of Medical Services. 11. Performs a variety of word processing and data processing functions using Microsoft Office 365 Tools. 12. Assist with administrative functions within the agency including reception desk coverage during absences. 13. Assist with the annual 91A process including reviewing Annual Statement of Earned Income forms, assisting client questions, returning calls of clients, verify submissions in Prosper. Assist with scanning forms and bulk mailings of those incomplete and non-compliant lists. 14. Perform other work related duties or special projects assigned by the Manager of Medical Services. 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Position Title: Transition In Place (TIP) Case Manager Exemption: Non-Exempt Location: Haverhill and surrounding Merrimack Valley communities Annual Salary: $50,000-$55,000 The Transition in Place (TIP) Program is a U.S. Department of Veterans Affairs Grant and Per Diem (GPD) Program that places Veterans experiencing homelessness into apartments and works with Veterans to assume the lease within six to twelve months. This role will provide case management and supportive mental health and substance use counseling to a caseload of up to 15 Veterans. This role assists Veterans in their transition from homelessness to housing through permanent housing lease assumption. This position employs a variety of evidence-based interventions including Motivational Interviewing, Relapse Prevention and Trauma Informed Care to provide client centered services to Veterans. Job Responsibilities: Clinical Case Management Maintain a caseload of up to 16 Veterans. Ensure Veterans are swiftly and proactively connected with the services that will best meet their needs and goals. Conduct home visits to help the Veteran gain independent living skills to support their transition to permanent housing. Provide supportive counseling utilizing evidence-based interventions such as: Motivational Interviewing, Relapse Prevention and Trauma Informed Care. Work in a collaborative manner with Veterans towards the goals of obtaining permanent housing through the assumption of the lease by increasing income and benefits and developing self-determination and housing stabilization skills. Work with each Veteran to ensure that they develop a realistic plan and budget to assume the lease within six to twelve months. Work with them to account for all expenses (e.g. rent, utilities, food, transportation, other bills, etc.) to help them understand the financial resources and commitment needed to assume the lease. Complete biopsychosocial assessments, individualized service plans and discharge plans in conjunction with each Veteran, which best meets individual needs and program requirements. Work with the TIP Program Manager to manage crisis situations and intervene with Veterans as needed. Work with the TIP Program Manager to collect program fees. Provide community-based referrals to meet the needs of each Veteran during discharge planning to help maintain independent living. Provide appointment accompaniment as needed. Ensure all data collection and documentation procedures are adhered to according to the deadlines. Work in a collaborative manner with the VA and NECHV Human Services staff to provide coordinated services. Attend and actively participate in department, case conferencing, trainings and program meetings as required. Perform other duties as assigned. Qualifications Bachelor's Degree, preferred. Two to three years' experience in case management and working with substance use disorders, mental illness and with a diverse population. Knowledge and commitment to evidence-based models such as Motivational Interviewing, Relapse Prevention and Trauma Informed Care. Ability to employ strong judgement while setting firm boundaries. Crisis intervention skills. Strong communication and interpersonal skills. Essential Functions: Massachusetts Driver's License and ability to travel throughout Merrimack Valley and to the Boston office, as needed, required. Comfort conducting home visits. Ability to navigate services and resources in the Merrimack Valley and surrounding communities. Ability to work comfortably with a multicultural, homeless population experiencing complex challenges. Strong computer and electronic recording keeping skills. Ability to maintain professional and personal boundaries. Ability to write clear progress notes and integrated services plans. Strong written and oral communication skills. Ability to work collaboratively with other Center programs and departments.

Waystone is seeking a Family Support Service Navigator to join our Children and Family Services team. In this role, you'll work hand-in-hand with families of individuals with developmental, intellectual, and other disabilities - helping them access resources, navigate services, and feel supported. Beyond traditional case management, you'll provide meaningful assistance through interactive group activities, trainings, and community programs that foster connection and empower families. Location: Lawrence, MA with travel within the Merrimack Valley region as required for community events and meetings. Schedule: Core business hours are Monday - Friday, 9:00am - 5:00pm. Flexibility is required to meet the needs of the families we serve, including one evening per week and occasional Saturdays. Compensation range: This is a 40 hour non-exempt, full-time position. Hourly rate is between $21.50 - $24.00. This position is benefit eligible as of date of hire. Job Details: As a Service Navigator/Case Manager, you will guide families and individuals in accessing the services they need. In this role, you will: Provide essential information and referrals Facilitate support groups and trainings Organize social and recreational events Promote parent networking and mentoring Why join the Waystone Team? Health, Dental, and Vision insurance, eligible to enroll on your first day! Comprehensive Wellness program Flexible Spending Accounts Retirement Savings Plan (401k/Roth) with employer match 2 weeks vacation 12 Holidays 3 Personal Days 9 Sick days DEIB Committee with monthly speaker series/events Ongoing professional development with opportunities for CEU's Employee Appreciation Events Room for growth within Waystone Tuition reimbursement Employee referral bonuses Employee of the month bonus Job Responsibilities: Provide information and referral services to families reaching out to the Family Support Center. Partner with families to develop a comprehensive Family Support Plan, helping to identify social, educational, and recreational opportunities, as well as referrals, and resources to support the individual's inclusion and belonging in the community. Assist families in the planning and utilizing flexible funding allocations in line with DDS guidelines and Waystone policies including preparation and approval of appropriate documents. Develop, staff, participate in, and/or lead recreational, training, and support group opportunities provided by the Family Support Center as needed. Regularly maintain and update individual records in the database to ensure accurate and up-to-date information. Qualifications: Bachelor's Degree in Human Services or related field with a minimum of 2 years' experience Or Associate's degree with a minimum of 4 years' experience in Human Services, case management, social work or related field Bilingual in Spanish and English is required. Extensive knowledge of local community services, programs, and resources for children, adolescents, and adults with intellectual and developmental disabilities and autism spectrum disorder and their families. Passion for working with families from diverse cultural backgrounds and families experiencing social and economic challenges, especially those facing social and economic challenges such as substance use disorder or housing instability. Strong written and verbal communication skills with focus on positive outcomes Proficient in computer applications, including Outlook, Word, Excel, and virtual platforms. Waystone Health & Human Services is a 501c3, nonprofit, human services organization supporting youth and adults with intellectual, developmental, and physical disabilities; acquired brain injuries; and mental health diagnoses. Our services are provided to more than 1,700 people annually in cities and towns across the Merrimack Valley, Greater Lowell, North Shore, and southern New Hampshire. Our mission is to partner with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys. Waystone Health and Human Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.