Clinical case manager jobs in Salem, OR - 307 jobs

CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: * Service · Professionalism · Integrity · Respect · Individual accountability · Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on WEDNESDAY, FEBRUARY 4, 2026. Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Case Manager Salary Range Annual Pay Range: $61,374.91 - $77,335.94 Hourly Pay Range: $29.507168 - $37.180740 Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Health Centers-Behavioral Health provides licensure supervision to all regular status employees who have completed a Graduate degree in a behavioral health related field (social work, counseling, marriage and family therapy, etc.) and are actively pursuing a licensure in that field. Group supervision is available for CADC hours for those on a CADC track. Clackamas County's Health Centers are Federally Qualified Health Centers. There may be options for loan forgiveness while working with a government / public agency through programs such as the National Health Service Corps (NHSC) Loan Repayment Program or the Public Services Loan Forgiveness (PSLF) program. Generous training package that covers costs and allows for paid days to attend training. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: * 12 hours of vacation accrued per month * Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire. * 8 hours of sick accrued per month * 10 paid holidays and 1 personal day per year Other Benefits: * Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): * A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage * A Choice of Dental Plans * Robust EAP and wellness programs, including gym discounts and wellness education classes * Longevity pay * Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan * A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers is seeking a Bilingual (Spanish) Case Manager for our Health Center Behavioral Health Clinic located in Milwaukie Oregon. This is an excellent opportunity to make a meaningful impact by helping individuals experiencing mental health and addiction challenges access the support and care they need to live healthier lives. As part of a multidisciplinary and compassionate team, you'll play a key role in strengthening our community through direct care and service coordination. The Case Manager provides comprehensive care coordination and case management services to individuals living with mental health conditions and/or substance use disorders, many of whom experience severe and persistent symptoms. Responsibilities include skills training, medication education and support, resource navigation, and connecting clients to appropriate treatment and recovery services. The role involves working collaboratively with families and community partners to support individuals through individual, group, and family-based interventions as outlined in the treatment plan. Services are delivered across various settings including clinics, homes, hospitals, care facilities, and community locations, and require the ability to effectively engage a diverse client base while maintaining professionalism in high-need environments. Successful candidates will provide culturally relevant services, have an anti-racist lens, engage in personal reflection and growth in their equity journey, demonstrate a strong commitment to equitable services, and show sensitivity to and respect for the diverse populations served. Case managers serve vulnerable individuals, many of whom have limited resources, and must thrive both independently and in a team environment. Clackamas County Health Centers aims to help everyone be as healthy as possible. Our Integrated Behavioral Health team follows a collaborative care model that supports a whole-person approach to healthcare. We believe that engagement and participation in behavioral health treatment provide positive outcomes for each person, their chosen family, and the community. This is your opportunity to give back to the community! Required Minimum Qualifications/ Transferrable Skills:* * Qualified Mental Health Associate (QMHA) or (QMHA- R) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as mandated by Oregon Administrative Rule at the time of hire. A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three (3) years relevant work, education, training or experience. * Fluency in Spanish/English, both oral and written (bilingual skills to be validated/tested at time of interview and/or selection) * Must possess and maintain a Basic Life Support (BLS) certificate * Experience providing case management services to clients diagnosed with severe and persistent mental illness (SPMI), and/or substance use disorders (SUD) Preferred Special Qualifications/ Transferrable Skills:* * Experience working in a primary care or behavioral health care setting * Experience providing services and/or support to vulnerable clients * Experience working with Evidence Based Treatment Practices Pre-Employment Requirements:* * Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. * Must pass a criminal history check which may include national or state fingerprint records check * Driving is necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy * For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: * Coordinate care for clients with mental health and/or addiction issues, including referrals to resources, monitoring treatment, and assisting with discharge planning. * Work with doctors, nurses, and insurance companies to keep clients stable and help them transition between services. * Interview clients, families, and staff to gather information for treatment plans and determine appropriate services. * Maintain accurate case records and documentation according to agency policies and regulations. * Provide counseling and support to clients and families, including guidance on daily living skills, job readiness, and medication management. * Collaborate with healthcare providers and social services to secure necessary services for clients. * Advocate for clients by working with families, providers, and agencies to resolve issues and respond to emergencies. WORK SCHEDULE Employees in this position works 40 hours per week across a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. * Schedule options: Four 10-hour shift This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County. Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience. Vision Statement: Individuals, families, and communities are resilient and thriving. H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals: * EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive. * EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services. * ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter *******************

Case Managers work as part of a multi-disciplinary service team with culturally diverse homeless young people ages 16-25. This position will utilize a strengths-based approach in assessing needs and developing a plan to achieve each youth's desired goals and supporting youth in accomplishing their goals. This position will operate using a housing-first approach, supporting homeless youth to secure safe and stable housing. Building positive, supportive relationships with clients is central to the effectiveness of this position. This position will assist with housing stabilization, including building and maintaining relationships with landlords and coordinating rental assistance subsidies in accordance with inter-agency agreements. Essential Duties * Provide Assessment and homeless youth resource orientation, meeting requirements for paperwork and timelines for completion. * Educate about resources. Provide advocacy for youth and coordinate with community resources. * Provide ongoing assessment and data collection. * Involve and empower youth participants in generating community, community norms, and a sense of ownership within activities, programs, housing, and neighborhood. * Assist youth in identifying housing interests, locating housing, building income, and stabilization. * Assist with youth move-ins, move-outs, and housing transitions. * Educate youth about available resources and provide support to access and navigate the resources they need. * Meet with youth individually on a regular basis and support them in building community support, including frequently meeting with youth in the community and conducting home visits. Be available to meet with youth on a flexible schedule. * Participate in outreach to offer services and engage participation. * Develop relationships with landlords and property managers to support participants in obtaining and maintaining housing. * Monitor youth participation in other services (employment, education, basic needs and activity services, and shelter) and youth progress on action steps towards their goals. * Access flexible funding to assist in meeting needs and removing barriers to success. * Participate in crisis planning and crisis intervention, which may include after-hours contact. * Provide independent living and life skills training to youth that builds skills to maintain housing and supports accessing community resources. * Support the operational functioning of the Youth Department. * Commitment to continual learning and quality performance. * Perform all required documentation and information input in a professional, thorough, and timely manner. * Maintain professional boundaries and performance at all times.

You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are committed to working with healthcare teams to ensure every patient receives the care, comfort and dignity they deserve. If this is how you define your role as a Case Manager, we invite you to consider this opportunity. Legacy Silverton Medical Center serves the heart of the Willamette Valley with a wide mix of services, many not typically available in a community hospital: CT scan (computerized tomography), nuclear medicine, echocardiography, family birth center and much more. The Case Manager: Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. Responsibilities Facilitates daily multidisciplinary care coordination meetings to clarify patient plan of care. Communicates with patients and their families concerning the progress of patient recovery goals and ongoing care needs. Organizes and/or participates in patient care conferences. Coordinates care and expected outcomes between patients/families and healthcare team including nurses, social workers, physicians, therapists, and community agencies and resources. Develops and maintains a collaborative working relationship with all team members. Follows evidence-based best practice. Serves as the clinical resource manager for patients with complex care needs. Provides consultations for patients who do not follow or have multiple variances from a pre-established clinical path. Assesses patient care priorities with patient and staff as part of the health care team and participates in determining outcomes of interventions. Collaborates with patient, family, and other health care professionals in the establishment of goals and implementation of patient plan of care. May provide home visits when necessary. Facilitates referrals, multidisciplinary review and planning for specific patients. Maintains currency in case management practice and principles specific to venue. Ensures transition plan reflects national guidelines and/or approved protocols/pathways. Maintains knowledge of professional standards of practice through participation in continuing education, community and professional activities, and committee membership. Assists patient care team to identify and coordinate appropriate level of care across the health care continuum. Focuses on promoting early intervention for complex patients and communicating a coordinated plan of care to prevent unnecessary complications and negative patient outcomes. Communicates with UM RN(s) and with insurance and community case managers, when appropriate, to discuss benefits and obtain authorization for alternative level of care. Assists health care team to incorporate the educational needs of patients and/or families concerning alterations in health and the disease process into the plan of care. Assists with patient and family education as appropriate and necessary. Collaborates with Legacy leadership to identify educational needs of staff. Participates in and/or leads committees and task forces. Participates in identifying needs and developing programs which facilitate attainment of organizational goals. Represents applicable clinical areas in the review and development of hospital and overall system policies, procedures, protocols, guidelines, and standards. Participates in Continuous Quality Improvement (CQI) activities. Participates in data collection, analysis and reporting of defined indicators to facilitate comprehensive evaluation of program impact. Collaborates with Legacy management team and staff in developing and utilizing quality indicators to monitor and evaluate care and outcomes. Participates as an active member in department meetings and group problem-solving sessions. Sponsors changes to improve department operations and supports others' suggestions for change. In setting professional goals, includes attainment of case management certification. Qualifications Education: Academic degree in nursing (BSN or higher) preferred. Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources. Care management of diverse patient populations. Ambulatory Care. Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long-term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Skills: Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice, e.g. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills. Health literate oral and written communication skills for effective interaction with all members of the patient's health care team. Knowledge of transitional planning to and from all venues. Ability to determine and access appropriate community resources. Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications. Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure Current applicable state RN licensure. Case management certification preferred. AHA BLS for Healthcare Providers required for all employees who perform this job in the state of Oregon. Pay Range USD $54.37 - USD $81.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Who We Are The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with care and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible. The PNW branch is looking for a driven, client-focused, and Spanish-speaking Case Manager to be a part of our Portland team. You would become a vital part of a close-knit group of attorneys, legal assistants, paralegals, and staff who all share a profound dedication to supporting our clients throughout their recovery journeys. Learn more about us at our website! https://www.advocateslaw.com/ Our Ideal Candidate The position will have ownership over cases, reaching out to coordinate with clients, solving problems with insurance companies and medical providers, and organizing records. They will work hand-in-hand with an attorney to provide excellent service to people who have been hurt. A great fit would be someone who is extremely friendly and people-oriented, has a history of working hard for clients, appreciates the connection between details and client success, and is emotionally and intellectually sharp. Responsibilities Feel a sense of responsibility for the cases on your docket Communicate with clients throughout the course of their treatment Collaborate with team, including other assistants and attorneys to ensure top notch client representation Are driven to win and take pride in your work Provide exceptional customer service to both external and internal clients with a professional, courteous manner. Perform administrative duties such as gathering, recording, and filing documentation Experience and Professional Background Computer literacy (required) Spanish fluency (required) High School Diploma or GED (required) Associate's Degree (preferred) 1+ years Office Work experience (preferred) 1+ years of Personal Injury experience (preferred) Skills Solving complex problems on the phone Persistent and dedicated in case management Able to develop strong rapport with clients and providers Eager to learn complex tasks Compensation $23.00 - $26.00/hour Health, Dental, and Vision care up to 100% employer paid (Buy up options available) Employee Assistance Program 3 Weeks PTO in year 1, Uncapped PTO in year 4 401(k) matching up to 4% (after 1 year) 50% Paid Hop Fastpass Card

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $31.03 - $38.00 Hourly Department: Department of County Human Services (DCHS) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): The Opportunity: Overview: THIS WORK MATTERS! This recruitment will close when 150 applications have been received. This recruitment will be used to create a list of eligible candidates to fill Regular positions, Temporary positions, Limited Durations positions. If you are bilingual in another language, you are encouraged to apply. This position exists to provide case management services for children and adults with developmental disabilities. The State Office of Seniors and People with Disabilities contracts with Multnomah County to provide case management services. The purpose of case management is to access, coordinate, and ensure the delivery of services and supports required by individuals with developmental disabilities. Case management will help eligible individuals under their individualized plan in gaining access to needed medical, social, educational, and other services. As the Case Manager 2, other duties will include: Manage a caseload of clients found eligible for DDSD case management services Monitor services/supports via home visits, service provider visits, and phone calls to ensure that they are receiving appropriate financial, medical, training, educational, transportation, and other identified/agreed to services/supports Develop and complete Individual Service Plans, which are completed at staffing & special meetings in client/families own homes as well as in provider settings of clients with funded vocational and/or residential service Develop, facilitate, and coordinate resources necessary to provide consumers/families with needed services. Prepare and submit routine and special reports Assess the level of functioning and level of support needed of the individual by completing the TXIX Waiver Forms and submitting them to the State for approval Review level of functioning and level of support needed by updating the TXIX Waivers on an annual basis Inform state when client is out of a funded facility for any reason Maintain case records and document actions taken in accordance with federal, state, and local policy; develop, submit, and modify necessary documentation to implement/change/ adjust payments and program benefits. Counsel and advise consumers/families in regard to placement and care/service plan choices, personal and emotional difficulties, financial planning, and interactional dynamics. Liaison with educational systems in order to support children's access to educational services that meet developmental disabilities needs Report possible protective services issues and provide initial information to assist the investigation Utilize Tableau data and reports to analyze overdue tasks to self-direct, schedule, and facilitate monitoring of ODDS required service priority area(s) including ISP, Financial, Medical, Behavioral and/or Employment services. Act as liaison between residential community providers and licensing program specialists, service coordinators, supervisors, ACHP, and IDDSD management on trends, data, and issues related to health, safety, and regulations through contact. The successful candidate will demonstrate: Ability to effectively understand and demonstrate sensitivity to diverse cultures and individuals, and skill to provide courteous customer service Ability to effectively organize/prioritize work to meet pressing deadlines, and work Independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision-making skills Ability to interpret/apply complex federal, state, and local laws, rules, regulations, policies, and procedures related to program scope and operations Skill to research and analyze a variety of information and data; make recommendations based on research findings; prepare and write reports and documents; and present information Knowledge of case management methods, principles, techniques, and resources (including information/referral, assessment, interviewing, patient/client advocacy, risk intervention, resource utilization) Knowledge of available programs, public assistance providers, Medicaid, service agencies, protective services, referral centers, community residential resources, and crisis/emergency resources Knowledge of conflict resolution techniques, de-escalation strategies, and the ability to effectively facilitate large team meetings to achieve consensus and positive outcomes. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. TO QUALIFY: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Education/Training: Associate's degree from an accredited college or university with major course work in social work, psychology/sociology, criminal justice, or a related field. (Professional work at or near the level of this position can substitute year-for year for the educational requirement) Three (3) years of increasingly responsible research, field investigatory or case management experience as a journey-level social services, court, criminal justice, or corrections/protective services professional Diversity and Equity: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values Must have a valid driver's license Must pass a criminal background check Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. SCREENING & EVALUATION: REQUIRED: Application Packet: You must submit all requested items below. Failure to do so will be deemed an incomplete application. 1. Attach a Resume showing you meet minimum qualifications; AND2. Attach a Cover Letter addressing the following: Describe your understanding of the complexities of providing case management, and how you meet the minimum qualifications for this role. Additionally, recount a challenging case you've managed, highlighting your use of: Relevant laws and resources Conflict resolution and de-escalation techniques Cultural sensitivity Ensure your response demonstrates how these elements contributed to positive outcomes for the client and their family. Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview' and ‘To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. -- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. -- Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete on Workday. Before you apply, please make sure to do the following: Navigate to your profile on Workday (see: My Career Profile) and click on the “Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.). When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through *********************** you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you'd like to upload. There will be no other prompts for you to upload your resume and cover letter. Do not click the “Submit” button before you upload your documents. After You Apply: Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes. Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes. Check both your email and Workday account for updates regarding this recruitment. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications Resume and Cover Letter Review Phone screen Consideration of top candidates Language assessment Background, reference Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. ADDITIONAL INFORMATION: Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak, 209 SW 4th Ave, Portland, Oregon 97209. Serving the Public, Even During Disasters Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Nicole Cole Email: ********************* Phone: **************** x87767 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 6297 - Case Manager 2

Hours: Wednesday-Saturday 1pm-11pm OR Sunday-Wednesday 1pm-11pm (4 days per week, 10 hours per shift) The Rosebud Supportive Living Program QMHA Clinical Case Manager provides community and home-based interventions designed to support participants to move toward independence, The Clinical Case Manager works as part of the integrated team to implement, monitor, and document services to individuals. Clinical Case Manager follows procedures, outcome goals, and reporting requirements as outlined by New Narrative's contract with ODHS. Clinical Case Manager will be expected to provide services in community settings, including participant's home, as well as transport participants to and from appointments and link to area resources. Accountabilities: Rosebud team members provide comprehensive wrap around services to assist individuals to meet their basic needs, accomplish goals as outlined in the clinical treatment and program plan, attain the highest level of independence possible, and continuously strive for mental health stability. Clinical Case Manager is responsible for providing case management, skills training, crisis administration, and other services as needed. General Duties: Provide onsite coverage for Rosebud housing and support in maintaining 1:5 staff to participant ratio. Monitor, coordinate, and document all provided services. Adhere to Confidentiality, Professional Ethics, and Dual Relationships per policy and Administrative Rule Adhere to the National Association of Social Workers Code of Ethics. Knowledge of EHR system and ability to concurrently document participant interactions Have regular, daily contact with participants. Develop relationships with providers, chosen supports, and stakeholders to facilitate service provision Case Management: Assist participants in connecting to resources needed to achieve goals set in the individual service and support plan. Monitor medication distribution as needed and assist with prescriber visits. Coordinate with money management services, and intervene as necessary with landlords and other community stakeholders to ensure residential stability and fiscal responsibility of participants. Connection to education and employment supports. Transport participants to and from: educational institution, family visits, DHS, SSA, MD, prescriber visits, therapy, etc. Facilitate connection to low and no cost community resources. Skills Training Collaborate closely with the QMHP to incorporate into each participant's clinical master treatment and goal driven program plan the appropriate interventions to be administered by the QMHA, both billable and non-billable services. Assist participants with skills training related to individual ADL, IADL, and role function goals dependent upon their individual Service Plans. Teach recovery and symptom management strategies to prevent relapse of mental health symptoms and substance use and support sustained wellness Lead skill building groups to support participants in maintaining wellness and building community. Examples include: coping with anxiety and depression, anger, ADL and IADL management (time management, budgeting), conflict resolution, etc Teach independent living skills including but not limited to, community and system navigation, meal preparation and cooking, shopping, housing maintenance, cleaning, budgeting of time and finances, basic banking skills. Support development of sustainable transition planning including acquisition of cell phone and permanent housing. Support for obtaining and maintaining employment. Administration Document all client contact within 24-72 hours of service delivery in Electronic Health Record. Utilize the program plan and supportive services progress notes to document program-specific outcomes Utilize the clinical treatment plan and DAP notes to document clinical services. Crisis Intervention Perform and document risk assessment for participants experiencing self-harm, suicidal ideation/action, harm towards others, risk-driven behaviors, etc. Engage with and de-escalate participants experiencing individual or interpersonal crises. Create, document, and implement safety plans with support of Compliance Specialist. Work proactively with individuals to avoid use of crisis services. Complete all required documentation within 24 hours of crisis response. Observe hospital contact and service conclusion planning policy. Supervision QMHA Clinical Case Manager will report to the Program Manager and engage in at least bi-weekly supervision. Other General Expectations: Attend and positively participate in required meetings. Understand and implement Evidenced Based Practices in all work completed with individuals Pursue ongoing development of skills and competencies, including those required to maintain QMHA credential and comply with contract requirements. Follow all corporate policies, procedures, and protocols. Maintain current Oregon Driver's License with ability to transport participant. Follow through on all directives and instructions. Maintain security of all corporate interests. Maintain CPR and First Aid Certificate. Maintain QMHA certification. Positions reporting: (Listing of job incumbents reporting into this position) None Education/Certificates/Licenses/Registration: Qualified Mental Health Associate certification with a Bachelor's Degree in social work, psychology or related field or equivalent experience is required. Experience and/or training with trauma treatment and trauma informed care preferred. CADC credentials are preferred. Experience/Qualifications: Bilingual Spanish/English service provision capability preferred. Applicant must have a strong understanding of the unique developmental needs of youth ages 16-18 years old, experience working with youth in the foster care system is preferred. Applicant must have prior experience providing QMHA level individual case management services and skills training groups with youth. Applicant must possess the skills necessary to work independently. Detailed understanding of psychiatric medications and their use, administrative rules and other applicable laws and regulations, and thorough understanding of acceptable clinical practices and guidelines. Mental Requirements: Extensive mental activities required. Examples include but are not limited to the use of educated judgment, communicate thought clearly, maintain calm demeanor in crisis situations, be an empathetic and effective listener, and flexible analytical and interpreting skills. Ability to motivate others and remain consistently enthusiastic. Impact: Compass Rose Clinical Services are an essential part of New Narrative overall continuum of service and supports. As a member of the Compass Rose Clinical Services team, the Clinical Case Manager will help to ensure best practices, positive clinical outcomes, and quality of services, while supporting young adults in moving toward independence.

GENERAL DESCRIPTION The Case Manager will work collaboratively to assist individuals exiting incarceration during their transition from carceral settings into stable housing and community-based supports. This role includes engaging individuals pre- and post-release, assisting with securing and maintaining housing, and coordinating services that support successful reintegration and reduce recidivism. The Case Manager will work closely with law enforcement, community corrections, behavioral health providers, and community partners to connect participants to behavioral health services, substance use disorder treatment, workforce development, education, and other supportive resources. This position emphasizes relationship-based case management, housing stability, and coordinated systems engagement to support long-term community success. MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High School Diploma or GED. Two years of related social service experience or direct client care. Experience working in human services, criminal justice, or work with adults with barriers is preferred. Equivalent combination of education and experience may be considered. CERTIFICATES, LICENSES, REGISTRATIONS Driver qualifications are for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are . Candidate must pass a comprehensive MWVCAA background screening prior to employment. Candidate must pass pre-employment and random drug/alcohol screenings. Basic Life Support/First Aid Certification is within first 30 days of hire. KNOWLEDGE, SKILLS, AND ABILITIES Basic proficiencies in computers, MS Office products, database software and web tools. Has experience and is comfortable working with a diverse population including individuals with complex needs and justice system involvement. Ability to build professional relationships with law enforcement, correctional staff, and multidisciplinary partners. Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff, and program partners. Successful multitasker that can adapt and work in a flexible environment. ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as . Engages individuals prior to and following release from incarceration to support transition planning, housing placement, and service linkage. Coordinates with law enforcement, community corrections, and correctional facility staff to support continuity of care and successful reentry. Works with program staff and participants to identify resources that will support each client's individual needs, goals, and desired outcomes. Identifies barriers to successful reintegration and works collaboratively with partners to mitigate risks that may contribute to recidivism. Assists participants in securing stable housing, employment, and building community connections to help maintain housing stability and self-sufficiency. Develops and maintains collaborative relationships with behavioral health providers, substance use disorder treatment programs, workforce development partners, educational institutions, and other community-based organizations. Assist with transporting participants to crucial meetings and appointments as needed. Enters data into multiple database which includes client tracking, follow-up, and support as . Participates in multidisciplinary case conferencing and coordinated care planning as required by program funding. Establishes and maintains relationships with landlords and property managers to facilitate housing placement, promote successful tenancy for re-entry clients, support long-term housing stability, and prevent housing loss through early intervention and coordinated support. Respects confidentiality at all times. Other Consistent punctuality and reliable attendance are essential requirements for this role. Ability to work effectively and maintain positive, professional relationships with team members and clients. PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Specific vision abilities required by this job include close vision and ability to adjust focus. Occasionally lift up to 25 pounds. Occasional driving in all weather conditions. Ability to move about the workspace. Ability to reach and/or extend to access materials or equipment. Ability to ascend and descend stairs safely and repeatedly. Ability to navigate multiple floors with or without the use of an elevator when necessary. Ability to reach and/or extend to access materials or equipment. Ability to navigate uneven ground and/or varying housing settings. Ability to walk or stand for extended periods of time. Able to physically and mentally tolerate escalated, and occasionally destructive behavior from clients. Able to de-escalate others and respond calmly, and lead others in a crisis. Ability to proceed independently in accordance with Agency and program policies, guidelines, and initiatives. WORK ENVIRONMENT Mostly indoor work environment with frequent interruptions and demands. Occasional noise and distractions in work spaces. May experience loud, agitated, unpredictable behaviors from clients. This position requires on-site work and is not eligible for remote work. Occasionally exposed to outside weather conditions. Occasional exposure to body fluids/biohazards (such as saliva, vomit and urine.) MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at ************** .

At your core, you believe that everyone has the right to direct their own life. You understand that each person is born with value and rights. You genuinely care about people and want nothing more than to see those around you not only succeed, but thrive in what they do. You know that takes effort and teamwork, and you are eager to do your part. You like to communicate with people - on the phone, in person and in group settings. You can do all of those things in both English and Spanish. You enjoy being part of a team - collaborating on issues, sharing what you learn and asking others for help. Yet, you are self-motivated and organized. Creatively looking at situations and problem-solving solutions is fun for you. If so, you just might be our next bilingual Personal Agent! Key tasks of the bilingual Personal Agent: Be present and available for in-person meetings with staff and customers. Complete face-to-face observations as part of assessment and service monitoring. Identify the customer's strengths, interests and abilities with a focus on their goals and dreams. Occasionally helping customers see new possibilities for their lives. Assess areas of need with consistently applied standards. Develop person-centered plans; ensuring the customer's interests and goals drive the process. Generate documents in both English and Spanish. Connect customers with local resources that match their interests and needs. Monitor the success and effectiveness of these supports; helping the customer make adjustments as necessary to meet their goals. What does the job look like? Full-time Monday to Friday day shifts Office hours 8am-4:30pm Much of the work will be conducted within an office setting, including typical office noise, activity and light levels Office space is typically shared with at least one coworker Regular travel What can you expect from us? A supportive and flexible work environment. The resources, equipment and materials needed to do the job and do it well. A commitment to manageable workloads. An accessible workspace. Competitive wages and benefits package. Benefits: Bilingual differential after successful completion of the Introductory Period Sick Leave Vacation Leave Holiday Leave Personal Day Health Insurance Dental Insurance Vision Insurance Life Insurance Short & Long-term Disability Insurance Flexible Spending Account 401(k) & 401(k) matching Employee Assistance Program To apply: Please go to **************** and click the "RCO Jobs" link at the bottom of the page. All applicants must submit a resume and a cover letter (we actually read them and consider them in our decision-making process). Qualifications Wondering if you might be the bilingual Personal Agent we are looking for? We are looking for someone with these skills and qualifications: A bachelor's degree in a Human Service related field with relevant experience is preferred. Minimum qualifications require at least 3 years of experience in Human Services. Knowledge of case management principles and the Oregon IDD service system. Excellent written and verbal communication skills. Bilingual in English/Spanish is required. Comfortable and capable with computers. Professionalism in both attitude and appearance. Accepting of shifting and changing processes and procedures. Courage and openness to receive constructive feedback. Ability to work under pressure in a fast-paced, time-sensitive environment while working under multiple deadlines. Ability to develop trust and rapport through in-person meetings and contacts. Valid Driver's license, reliable transportation and maintenance of good driving record: Must be able to frequently drive personal vehicle locally. Must be able to occasionally drive personal vehicle regionally Ability to lift 10 lbs.

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Case Manager/Parent Coach will work with families who are involved with the ODHS Child Welfare system and/or reside in the Transitional Treatment Recovery Services program. Parent Coach will provide varying hours of hands-on parent coaching/education, interventions, and skills training to achieve behavioral changes in families where child safety issues are present. Provider is identified as a "Safety Service Provider" and will provide transportation and services in the community and in the family's home. Will attend meetings and collaborate with ODHS Caseworkers, community partners and other agencies, which includes providing detailed and timely oral and written reports. Parent Coach will also use evidence-based curriculum to implement and facilitate parent education groups in a community living environment. Provide a range of services in-home or community based, including parent education, modeling and mentoring, communication skills, self-care, home management, nutrition, etc. to support and achieve behavioral changes in families where child safety issues are present. Assess parental capacities related to child safety, well-being, and needs to help resolve child and family safety and attachment concerns Identify and create goals in partnership with ODHS Child Welfare and client Keep accurate records and communicate effectively orally and in writing to document clients' progress and to gather and exchange information Provide supervised visits to children separated from one or both parents to ease the transition from foster care or relative placement to home Provide respite care services in the home or community, including recreational activities and behavioral monitoring Prepare curriculum and teach parenting groups as needed Work a 24/7 flexible schedule to meet families' needs and be available for crisis consultation: including occasional weekends and evenings, and be available for on-call rotation Coordinate access and provision of services from multiple agencies, including establishing service linkages, advocating for service needs and obtaining entitlements Work with a variety of individuals in difficult circumstances, including angry and hostile clients, disadvantaged individuals, families in provision of services, those dealing with mental/emotional health challenges, and clients with developmental delays. Identify families with drug and alcohol dependence, physical, and sexually abused children HOW YOU WILL BE A GREAT FIT: Must have well-developed communication skills, both written and verbal Must be neat, organized, and accurate Must be able to work well under pressure and be comfortable in a multicultural setting Must be able to multitask and set priorities Must be able to maintain confidentiality Have respectful, open, unbiased, and accepting attitude toward clients and their families Must have a current driver's license, car insurance, and access to a vehicle. Must be able to pass a motor vehicle records check. Bachelor's degree in social work, psychology, counseling, or another related field, or equivalent experience, is required. Two years of experience working with high-risk families within the last five years, including one year experience working with sexually abused youth, victims/perpetrators of domestic violence, and alcohol/drug addictions is required. At least two years of experience providing in-home services, such as: budgeting, housekeeping, nutrition, household management, appropriate physical care of children, and parenting skills and techniques is required. Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

Job DescriptionJust Compassion of East Washington County is a Non-Profit community-centered response for addressing the needs of homeless individuals by building relationships and aspiring towards wholeness. Job Title: Enhanced Rapid Re-Housing Case ManagerFull-Time | 40 hours/week | Starting at $25/hr | Benefits IncludedPosition Reports To: Programs Supervisor Overview: The Enhanced Rapid Re-Housing (ERRH) Case Manager is responsible for providing comprehensive case management services to households experiencing housing crises. The role focuses on quickly resolving housing barriers and securing permanent housing using a Housing First, Low Barrier, Harm Reduction approach. The Case Manager will adhere to the standards and guidelines set by the Washington County Department of Housing Services (DHS) and comply with all relevant laws and regulations. Essential Duties and Responsibilities: Outreach, Engagement, Intake, and Assessment Conduct outreach and engagement activities to identify eligible participants. Perform intake and assessments to determine participants' needs and eligibility. Housing Search and Placement Assist participants in identifying suitable housing options. Facilitate housing search and placement process. Financial Assistance Provide financial assistance for rent, move-in costs, and other housing-related expenses. Ensure proper documentation and compliance with financial management protocols Case Management and Supportive Services Develop and implement individualized case management plans to guide service delivery. Provide ongoing case management and support services tailored to participants' needs. Engage in regular case conferencing to support participants' progress in the program. Data Management and Compliance Collect and upload eligibility documentation into HMIS (Homeless Management Information System) Track and document all services in HMIS, ensuring data quality and integrity. Policy and Procedure Adherence Stay informed and comply with Just Compassion and County policies, procedures, and program standards. Minimum Qualifications: High school diploma or equivalent. Strong organizational and communication skills. Ability to maintain confidentiality and work with sensitive client information. Proficiency in Microsoft Office, Google Suite, and client databases (HMIS preferred). Valid driver's license and car insurance required. Reliable vehicle required for site visits and housing navigation. Preferred Qualifications: Bachelor's degree in social work, human services, or a related field. Experience working with unhoused individuals and vulnerable populations. Bilingual (Spanish, Russian, or other languages spoken by underserved communities) preferred. Prior case management experience in housing, supportive services, or Medicaid-funded programs. Physical Requirements: Ability to walk up and down stairs. Ability to get up and down off from the floor, unassisted. Ability to stand for a combined total of more than 4 hours a day. Ability to lift up to 20 pounds, unassisted. Ability to assist in physical set-up activities (e.g., setting up and rearranging folding tables and chairs, etc.) Ability to perform activities while twisting and turning. Why Join Just Compassion? Competitive pay and benefits including medical, dental, and paid time off. Opportunities for professional development, including training in trauma-informed care and housing-first strategies. A collaborative work environment that values compassion, advocacy, and community impact. Be part of a growing organization working to create real housing solutions in Washington County and beyond. Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services . E04JI800ad0m407mi6h

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes. Clinicians incorporate the essential functions of professional case management concepts to enhance patients' quality of life and maximize health plan benefits. These functions include but are not limited to: coordination and delivery of healthcare services, consideration of physical, psychological, and cultural factors, assessment of the patient's specific health plan benefits, and additional medical, community, or financial resources available. Essential Responsibilities: * Clinician Care Managers facilitate the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. * Collect and assess patient information pertinent to patient's history, condition, and functional abilities in order to develop a comprehensive, individualized care management plan that promotes appropriate utilization, and cost-effective care and services. * Based on the needs and values of the client, and in collaboration with all service providers, the clinician links clients with appropriate providers and resources throughout the continuum of health and human services and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable. * Clinicians have direct communication among, the client, the payer, the primary care provider, and other service delivery professionals. The case manager is able to enhance these services by maintaining the client's privacy, confidentiality, health, and safety through advocacy and adherence to ethical, legal, accreditation, certification, and regulatory standards or guidelines. * Interact with other PacificSource personnel to assure quality customer service is provided. Act as an internal resource by answering questions requiring medical or contract interpretation that are referred from other departments, as well as physicians and providers of medical services and supplies. Assist employers and agents with questions regarding healthcare resources and procedures for their employees and clients. * Practice and model effective communication skills: both written and verbal. * Utilize and promote use of evidence-based tools. * Utilize lean methodologies for continuous improvement. Supporting Responsibilities: * Meet department and company performance and attendance expectations. * Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. * Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of three (3) years of clinical experience, including case management. Insurance industry experience preferred. Education, Certificates, Licenses: Clinical Social Worker, Licensed Professional Counselor, or Licensed Independent Clinical Social Worker with unrestricted license required in current state of residence. OR Registered Nurse with current appropriate unrestricted state license based on line of business: Commercial and Medicare: Oregon, Idaho or Montana, and Washington; Medicaid and DSNP: Oregon. Certified Case Manager Certification (CCM) as accredited by CCMC (The Commission for Case Management) strongly desired at time of hire. CCM certification required within two years of hire. Knowledge: Knowledge of health insurance and state mandated benefits. Experience and expertise in case management practice including advocacy, assessment, planning, communication, education, resource management and service facilitation. Ability to deal effectively with people who have various health issues and concerns. Knowledge and understanding of contractual benefits and options available outside contractual benefits. Knowledge of community services, providers, vendors and facilities available to assist members. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Competencies Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $70,950.00 - $106,424.99 Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: * We are committed to doing the right thing. * We are one team working toward a common goal. * We are each responsible for customer service. * We practice open communication at all levels of the company to foster individual, team and company growth. * We actively participate in efforts to improve our many communities-internally and externally. * We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. * We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Case Managers work as part of a multi-disciplinary service team with culturally diverse homeless young people ages 16-25. This position will utilize a strengths-based approach in assessing needs and developing a plan to achieve each youth's desired goals and supporting youth in accomplishing their goals. This position will operate using a housing-first approach, supporting homeless youth to secure safe and stable housing. Building positive, supportive relationships with clients is central to the effectiveness of this position. This position will assist with housing stabilization, including building and maintaining relationships with landlords and coordinating rental assistance subsidies in accordance with inter-agency agreements. Essential Duties Provide Assessment and homeless youth resource orientation, meeting requirements for paperwork and timelines for completion. Educate about resources. Provide advocacy for youth and coordinate with community resources. Provide ongoing assessment and data collection. Involve and empower youth participants in generating community, community norms, and a sense of ownership within activities, programs, housing, and neighborhood. Assist youth in identifying housing interests, locating housing, building income, and stabilization. Assist with youth move-ins, move-outs, and housing transitions. Educate youth about available resources and provide support to access and navigate the resources they need. Meet with youth individually on a regular basis and support them in building community support, including frequently meeting with youth in the community and conducting home visits. Be available to meet with youth on a flexible schedule. Participate in outreach to offer services and engage participation. Develop relationships with landlords and property managers to support participants in obtaining and maintaining housing. Monitor youth participation in other services (employment, education, basic needs and activity services, and shelter) and youth progress on action steps towards their goals. Access flexible funding to assist in meeting needs and removing barriers to success. Participate in crisis planning and crisis intervention, which may include after-hours contact. Provide independent living and life skills training to youth that builds skills to maintain housing and supports accessing community resources. Support the operational functioning of the Youth Department. Commitment to continual learning and quality performance. Perform all required documentation and information input in a professional, thorough, and timely manner. Maintain professional boundaries and performance at all times. Qualifications Knowledge and Skills Knowledge Awareness of resources, particularly housing resources applicable to our clients and participants. Knowledge of referrals for resources and with community partners Skills interpersonal and communication skills ability to work with others in a trauma-informed way Education / Experience BSW/BA in counseling preferred. At least 2 years case management experience preferred. Experience working with homeless populations, adolescents, and/or people with mental health and substance use concerns. Current valid driver's license required. Spanish language skills preferred. WORKING CONDITIONS This work is performed in transitional housing, low barrier participant and client spaces, including day center drop-in spaces and other places. There is access to a typical office space for administrative work as well. Some exposure to the elements may occur when traveling to nearby sites or to visit or support clients. PHYSICAL REQUIREMENTS This job requires operating phones, computers, and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces, as well as moving to surrounding sites, is expected. Sporadically moves boxes and/or items weighing up to 15 pounds.

You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are committed to working with healthcare teams to ensure every patient receives the care, comfort and dignity they deserve. If this is how you define your role as a Case Manager, we invite you to consider this opportunity. This is a complex care case manager position that will work to coordinate care and discharge for highly complex patients across inpatient settings at Legacy Health. Legacy Emanuel Medical Center in North Portland plays a vital role as a local and regional leader in serious clinical illness or injury. With around-the-clock expertise for critical health issues, including experts in trauma, heart care, burns, significant wounds, stroke, brain surgery and more, Legacy Emanuel is central to the health of our community and critical to the care of the Northwest. Responsibilities Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. Qualifications Education: Academic degree in nursing (BSN or higher) preferred. Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources Care management of diverse patient populations Ambulatory Care Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Knowledge/Skills: Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice i.e. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills Health literate oral and written communication skills for effective interaction with all members of the patient's health care team Knowledge of transitional planning to and from all venues Ability to determine and access appropriate community resources Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure Current applicable state RN licensure. Case management certification preferred. BLS for Healthcare Providers from the American Heart Association required for all employees who perform this job in the state of Oregon. Pay Range USD $54.37 - USD $81.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Provides "hands-on" in-home demonstration, teaching and support to increase family safety and stability, knowledge of child development, and understanding of safety concerns in families referred by DHS/Child Welfare. The Provider will assess the family's needs and co-create a family plan for visitation and action, and collaborate with other DHS providers and community agencies. Ability to travel to families' homes and communities required. This individual will provide services to families referred through DHS/Self Sufficiency to enhance family stability and support workforce readiness. Provides a comprehensive screening to determine immediate needs. Provides skills training to children, adolescents and adults to address immediate needs. Develops and implements an effective service plan. Collaborates with community partners and connects families to relevant resources to support progress. Provide a range of services including parent education, communication skills, home management, budgeting, stress reduction, stabilization of home environment, and other appropriate services Refer client to supportive services to supplement treatment and counseling as appropriate Help family members overcome barriers and identify strengths Use Motivational Interviewing, Collaborative Problem Solving, Wraparound, and other effective practices Identify families with drug and alcohol dependence, physically and sexually abused children, domestic violence and other child safety concerns. Supervise visits for families with an open child welfare case Assess and identify family strengths and areas for growth to help resolve child safety and attachment concerns. Use research-based curricula to teach, coach, and model appropriate play, attachment, and behavior management techniques to referred families, specifically: Circle of Security, Make Parenting a Pleasure, and Nurturing Parenting Collaborate with referring case workers to support clients' goals and safety plan Coordinate case activities with Contract Supervisor, ODHS Child Welfare & Self-Sufficiency, schools and other community partners Report any potentially dangerous situations or safety plan violations HOW YOU WILL BE A GREAT FIT: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have well-developed communication skills, both written and verbal Must be neat, organized, and accurate Must be able to work well under pressure and be comfortable in a multicultural setting Must be able to multitask and set priorities Must be able to maintain confidentiality Have respectful, open, unbiased, and accepting attitude toward clients and their families Bachelor's degree in social work, psychology, counseling, or another related field, or equivalent experience, is required. Two years of family counseling experience working with high-risk families within the last five years, including one year experience working with sexually abused youth, victims/perpetrators of domestic violence, and alcohol/drug addictions is required. At least two years of experience providing in-home services, such as: budgeting, housekeeping, nutrition, household management, appropriate physical care of children, and parenting skills and techniques are required.

At your core, you believe that everyone has the right to direct their own life. You understand that each person is born with value and rights. You genuinely care about people, and want nothing more than to see those around you not only succeed, but thrive in what they do. You know that takes effort and team work, and you are eager to do your part. You like to communicate with people - on the phone, in person and in group settings. You enjoy being part of a team - collaborating on issues, sharing what you learn and asking others for help. Yet, you are self-motivated and organized. Creatively looking at situations and problem-solving solutions is fun for you. If so, you just might be our next Personal Agent! Key tasks of the Personal Agent: Be present and available for in-person meetings with coworkers and customers. Complete face-to-face observations as part of assessment and service monitoring. Identify the customer's strengths, interests and abilities with a focus on their goals and dreams. Occasionally helping customers see new possibilities for their lives. Assess areas of need with consistently applied standards. Develop person-centered plans; ensuring the customer's interests and goals drive the process. Connect customers with local resources that match their interests and needs. Monitor the success and effectiveness of these supports; helping the customer make adjustments as necessary to meet their goals. What does the job look like? Full-time Monday to Friday day shifts Office hours 8am-4:30pm Much of the work will be conducted within an office setting, including typical office noise, activity and light levels. Office space is shared with at least one coworker Regular travel What can you expect from us? A supportive and flexible work environment. The resources, equipment and materials needed to do the job and do it well. A commitment to manageable workloads. An accessible workspace. Competitive wages and benefits package. Benefits: • Sick Leave • Vacation Leave • Holiday Leave • Personal Day • Health Insurance • Dental Insurance • Vision Insurance • Life Insurance • Short & Long-term Disability Insurance • Flexible Spending Account • 401(k) & 401(k) matching • Employee Assistance Program To apply: Please go to **************** and click the "RCO Jobs" link at the bottom of the page. All applicants must submit a resume and a cover letter (we actually read them and consider them in our decision-making process). Qualifications Wondering if you might be the Personal Agent we are looking for? We are looking for someone with these skills and qualifications: A bachelor's degree in a Human Service Related field with relevant experience is preferred. Minimum qualifications require at least 3 years of experience in Human Services. Knowledge of case management principles and the Oregon IDD service system. Excellent written and verbal communication skills. (Bilingual abilities are a plus) Comfortable and capable with computers. Professionalism in both attitude and appearance. Accepting of shifting and changing processes and procedures. Courage and openness to receive constructive feedback. Ability to work under pressure in a fast-paced, time-sensitive environment while working under multiple deadlines. Ability to develop trust and rapport through in-person meetings and contacts. Valid Driver's license, reliable transportation and maintenance of good driving record: Must be able to frequently drive personal vehicle locally. Must be able to occasionally drive personal vehicle regionally Ability to lift 10 lbs.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. The role of an Appeals Clinician is to accurately and succinctly represent the clinical component of an appeal. This is accomplished by close collaboration with external and internal partners/departments, assuring regulatory compliance, and eloquently representing the member/provider interests. Duties include but are not limited to: presenting the clinical component of appeals through thorough case review, careful research, application of policies, best practice standards, and available current, peer-reviewed information. The Appeals Clinician provides a concise summary of the appeal and represents the interests of the appealing party to the medical director for final determination. Essential Responsibilities: * Represent PacificSource Health Plans with external customers and maintain positive working relationships. * Review appeal requests for appropriateness of care within established evidence-based criteria sets. * Work with Medical Directors to facilitate appeals within established timeframes and regulatory guidelines. * Prepare case presentations for educational purposes and collaborative efforts with each LOB. * Interact with other PacificSource personnel to assure quality customer service is provided. Act as an internal resource by answering questions requiring medical or appeal interpretation that are referred from other departments. * Utilize Lean methodologies for continuous improvement. Utilize frequent huddles to monitor key performance indicators and identify improvement opportunities. * Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy. * Collaborate with the leadership team, as well as other departments, for maintenance and accuracy of system resources * Collect and interpret accurate claims data as needed for complete appeal review * Ability to research and interpret various tools such as; OHA guidelines, member handbooks, provider contracts, NCCI standards, etc. Supporting Responsibilities: * Serve on designated committees, teams, and task groups, as directed. * Represent the Appeals and Grievance Department, both internally and externally, as requested by Medical Director, the Appeals and Grievance Manager, and The Director of Health Services Quality Assurance and Appeals and Grievances. * Meet department and company performance and attendance expectations. * Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. * Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of three (3) years of nursing or behavioral health experience with varied medical and/or behavioral health exposure and capability required. Experience in acute care, case management, including cases that require rehabilitation, home health, behavioral health, and hospice treatment strongly preferred. Insurance industry experience helpful, but not required. Education, Certificates, Licenses: Registered Nurse or licensed behavior health specialist with current unrestricted state license. Within six (6) months of hire, licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Thorough knowledge and understanding of medical and behavioral health processes, diagnoses, care modalities, procedure codes including ICD and CPT Codes, health insurance and state-mandated benefits. Understanding of contractual benefits and options available outside contractual benefits. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Must be able to function as part of a collaborative, cohesive community. Competencies Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $70,950.00 - $106,424.99 Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: * We are committed to doing the right thing. * We are one team working toward a common goal. * We are each responsible for customer service. * We practice open communication at all levels of the company to foster individual, team and company growth. * We actively participate in efforts to improve our many communities-internally and externally. * We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. * We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are committed to working with healthcare teams to ensure every patient receives the care, comfort and dignity they deserve. If this is how you define your role as a Case Manager, we invite you to consider this opportunity. This position will support the Care Management Resource Pool and may be required to support multiple locations system-wide within the Legacy Health hospitals. Responsibilities Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum. Qualifications Education: Academic degree in nursing (BSN or higher) preferred. Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred: Coordination of community resources Care management of diverse patient populations Ambulatory Care Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management. Working knowledge of Care Management models across the continuum. Knowledge/Skills: Knowledge of six core components of case management: Psychosocial aspects Healthcare reimbursement Rehabilitation Healthcare management and delivery Principles of practice i.e. CMS guidelines, Interqual criteria Case Management concepts Excellent organizational skills Health literate oral and written communication skills for effective interaction with all members of the patient's health care team Knowledge of transitional planning to and from all venues Ability to determine and access appropriate community resources Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues. Keyboard skills and ability to navigate electronic systems applicable to job functions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vets/Disabled . Licensure Licensure/Certification: Both Oregon and Washington state RN licensure required. If the employee is not licensed in both states at time of hire, application must be submitted to the licensing agency, in the state the employee is not yet licensed in, before the employee's start date. Licensure in both states is required within 6 months of hire. AHA BLS for Healthcare Providers required. Case management certification preferred. Pay Range USD $83.60 - USD $83.60 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Provides "hands-on" in-home demonstration, teaching and support to increase family safety and stability, knowledge of child development, and understanding of safety concerns in families referred by DHS/Child Welfare. The Provider will assess the family's needs and co-create a family plan for visitation and action, and collaborate with other DHS providers and community agencies. Ability to travel to families' homes and communities required. This individual will provide services to families referred through DHS/Self Sufficiency to enhance family stability and support workforce readiness. Provides a comprehensive screening to determine immediate needs. Provides skills training to children, adolescents and adults to address immediate needs. Develops and implements an effective service plan. Collaborates with community partners and connects families to relevant resources to support progress. Provide a range of services including parent education, communication skills, home management, budgeting, stress reduction, stabilization of home environment, and other appropriate services Refer client to supportive services to supplement treatment and counseling as appropriate Help family members overcome barriers and identify strengths Use Motivational Interviewing, Collaborative Problem Solving, Wraparound, and other effective practices Identify families with drug and alcohol dependence, physically and sexually abused children, domestic violence and other child safety concerns. Supervise visits for families with an open child welfare case Assess and identify family strengths and areas for growth to help resolve child safety and attachment concerns. Use research-based curricula to teach, coach, and model appropriate play, attachment, and behavior management techniques to referred families, specifically: Circle of Security, Make Parenting a Pleasure, and Nurturing Parenting Collaborate with referring case workers to support clients' goals and safety plan Coordinate case activities with Contract Supervisor, ODHS Child Welfare & Self-Sufficiency, schools and other community partners Report any potentially dangerous situations or safety plan violations HOW YOU WILL BE A GREAT FIT: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have well-developed communication skills, both written and verbal Must be neat, organized, and accurate Must be able to work well under pressure and be comfortable in a multicultural setting Must be able to multitask and set priorities Must be able to maintain confidentiality Have respectful, open, unbiased, and accepting attitude toward clients and their families Bachelor's degree in social work, psychology, counseling, or another related field, or equivalent experience, is required. Two years of family counseling experience working with high-risk families within the last five years, including one year experience working with sexually abused youth, victims/perpetrators of domestic violence, and alcohol/drug addictions is required. At least two years of experience providing in-home services, such as: budgeting, housekeeping, nutrition, household management, appropriate physical care of children, and parenting skills and techniques are required.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. The role of an Appeals Clinician is to accurately and succinctly represent the clinical component of an appeal. This is accomplished by close collaboration with external and internal partners/departments, assuring regulatory compliance, and eloquently representing the member/provider interests. Duties include but are not limited to: presenting the clinical component of appeals through thorough case review, careful research, application of policies, best practice standards, and available current, peer-reviewed information. The Appeals Clinician provides a concise summary of the appeal and represents the interests of the appealing party to the medical director for final determination. Essential Responsibilities: * Represent PacificSource Health Plans with external customers and maintain positive working relationships. * Review appeal requests for appropriateness of care within established evidence-based criteria sets. * Work with Medical Directors to facilitate appeals within established timeframes and regulatory guidelines. * Prepare case presentations for educational purposes and collaborative efforts with each LOB. * Interact with other PacificSource personnel to assure quality customer service is provided. Act as an internal resource by answering questions requiring medical or appeal interpretation that are referred from other departments. * Utilize Lean methodologies for continuous improvement. Utilize frequent huddles to monitor key performance indicators and identify improvement opportunities. * Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy. * Collaborate with the leadership team, as well as other departments, for maintenance and accuracy of system resources * Collect and interpret accurate claims data as needed for complete appeal review * Ability to research and interpret various tools such as; OHA guidelines, member handbooks, provider contracts, NCCI standards, etc. Supporting Responsibilities: * Serve on designated committees, teams, and task groups, as directed. * Represent the Appeals and Grievance Department, both internally and externally, as requested by Medical Director, the Appeals and Grievance Manager, and The Director of Health Services Quality Assurance and Appeals and Grievances. * Meet department and company performance and attendance expectations. * Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. * Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of three (3) years of nursing or behavioral health experience with varied medical and/or behavioral health exposure and capability required. Experience in acute care, case management, including cases that require rehabilitation, home health, behavioral health, and hospice treatment strongly preferred. Insurance industry experience helpful, but not required. Education, Certificates, Licenses: Registered Nurse or licensed behavior health specialist with current unrestricted state license. Within six (6) months of hire, licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Thorough knowledge and understanding of medical and behavioral health processes, diagnoses, care modalities, procedure codes including ICD and CPT Codes, health insurance and state-mandated benefits. Understanding of contractual benefits and options available outside contractual benefits. Ability to use computerized systems for data recording and retrieval. Assures patient confidentiality, privacy, and health records security. Establishes and maintains relationships with community services and providers. Maintains current clinical knowledge base and certification. Ability to work independently with minimal supervision. Must be able to function as part of a collaborative, cohesive community. Competencies Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $70,950.00 - $106,424.99 Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: * We are committed to doing the right thing. * We are one team working toward a common goal. * We are each responsible for customer service. * We practice open communication at all levels of the company to foster individual, team and company growth. * We actively participate in efforts to improve our many communities-internally and externally. * We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. * We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.