Clinical coordinator jobs in Natick, MA - 1,350 jobs
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Physical Therapy Clinical Specialist
Brine Group
Clinical coordinator job in Boston, MA
📍 Boston, MA (Major Academic Medical Center)
💼 Full-Time | Monday-Friday Day Shift | No Weekends/Holidays
💰 $10,000 Sign-On Bonus | Salary $120K-$160K+ DOE
We're partnering with one of Boston's most respected academic teaching hospitals to hire two Physical Therapy Clinical Specialists for their high-acuity inpatient team:
Clinical Specialist - Cardiac
Clinical Specialist - Orthopedics / Burns / Medical ICU
(Note: experience in these areas is a plus - what's more important is having 5+ years of experience in an acute care setting and mentoring experience/ability.)
These roles are perfect for experienced acute-care PTs who want to grow into a player-coach capacity-mentoring staff, shaping clinical practice, and working at top of license, without administrative burden or personnel management.
Why This Role Stands Out
Player-coach model: mentorship-focused, not supervisory
High-acuity caseload + strong interdisciplinary collaboration
Work at a globally respected teaching hospital
4x10 or 4x9 work schedule options after one year
Robust clinical support + evidence-based practice environment
$10K sign-on bonus
Tuition reimbursement, strong benefits, subsidized MBTA pass
What You'll Do
Provide advanced PT evaluation and treatment in an acute-care setting
Caseload focus: Cardiac or Ortho/Burns/Medical ICU
Mentor and develop a team of 6-10 therapists and support staff
Lead orientation, competencies, and ongoing clinical education
Participate in quality improvement, clinical standards, and program development
Act as a clinical resource and liaison for nursing and physician partners
Who We're Looking For
Required:
Doctorate or Master's in PT
MA PT license (or eligibility)
5+ years acute-care experience
Strong mentoring/teaching ability
Excellent communication and collaboration skills
BLS
Preferred (not required):
ABPTS Board Certification (support available to obtain certification within 1 year)
Specialty experience (cardiac, burns, ortho, medical ICU) is welcome-but mentorship ability and acute-care strength matter more.
Benefits
Medical, dental, vision
Tuition reimbursement
Retirement plans
Subsidized public transit pass
Extensive employee perks + continuing education
$120k-160k yearly 11h ago
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Senior Clinical Trials Manager
Clinical Dynamix, Inc.
Clinical coordinator job in Watertown Town, MA
How you'll make an impact:
Contribute to the planning, implementation and execution of a global clinical trial
Responsible for management of vendors to support clinical trial execution
Plan, execute, and lead study-specific meetings (e.g., internal core team meetings, investigator meetings, etc), as needed
Provide input for the design of the Informed Consent Form(s), eCRFs, monitoring conventions, edit checks, etc.
Provide study-specific training and leadership to clinical research staff, CRO, CRAs, sites and other contract personnel.
Manage study timelines and metrics to ensure completion of study deliverables
Support site selection, qualification, initiation, and monitoring activities.
Review monitoring reports to ensure quality and resolution of site-related issues.
Ensure timely enrollment and data collection at clinical trial sites.
Collaborate with the data management team to ensure data integrity and timely database lock.
Review and analyze clinical trial data to identify trends and potential issues.
Ensure tracking and review of protocol deviations and assess impact on study data
Develop relationships with investigators and site staff
Work closely with CRO and Medical Monitor to ensure safety and efficacy data appropriately summarized to facilitate review.
Work closely with translational medicine team to ensure appropriate incorporation of bioanalytical sampling plan into clinical protocols and relevant data output of the trial is provided to functional groups for review.
Maintain accurate and complete trial documentation.
Proactively identify and resolve clinical project issues.
Skills and experience you'll bring:
Bachelor of Science in Life Sciences and 5+ years as a Senior Clinical Trial Manager in the biotech/pharmaceutical industry.
Experience working on large, global, complex phase 2b/3 or late stage trials. Respiratory or Immunology experience highly preferred.
Broad knowledge of regulatory and ICH GCP guidelines, HIPAA, Protection of Human Research Subjects.
Strong project management skills with the ability to manage multiple trials simultaneously.
Excellent problem-solving, leadership, and communication skills.
Ability to work in a fast-paced, dynamic environment with cross-functional teams.
$76k-122k yearly est. 60d+ ago
Registered Nurse (RN) - Clinical Support Specialist - $33+ per hour
Tenet Massachusetts 4.5
Clinical coordinator job in Natick, MA
This position is for a Registered Nurse Clinical Support Specialist responsible for developing and implementing educational programs to support nursing staff across hospital units. The role involves orienting, mentoring, and providing ongoing professional development to ensure compliance with nursing standards and enhance patient care quality. The specialist collaborates with nursing leadership and participates in quality improvement and policy development within a multi-hospital healthcare system.
Tenet Massachusetts is seeking a Registered Nurse (RN) Clinical Support Specialist for a nursing job in Natick, Massachusetts.
Job Description & Requirements
Specialty: Clinical Support Specialist
Discipline: RN
Duration: Ongoing
36 hours per week
Shift: 12 hours
Employment Type: Staff
MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America's 100 Best Hospitals List by Healthgrades.
Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen.
Position Summary:
Under the guidance of the Market Education Director, the Nursing Educator collaborates with facility/market nursing leadership and staff across departments to assess, plan, develop, implement, facilitate, evaluate, and revise educational programming for all levels of nursing personnel and non-nursing personnel as indicated or requested. The educator acts as a key resource in the orientation and continuing education of nursing staff at Tenet Healthcare. The Nursing Educator implements a comprehensive education program for his/her assigned units while following and contributing to Tenet educational goals and vision. Educational programs typically include, but are not limited to, orientation, continuing education, and in-services. Other services may include, but are not limited to, process, performance and service-delivery consultation, and contributions to the organization through councils, committees, and workgroups.
Job Responsibilities:
Supports the educational needs for assigned units/clinics including classroom, clinical experiences, and learning technologies. Implements Tenet comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the nursing staff, with specific focus for his/her units/clinics, which supports the Tenet model of professional nursing practice. Ensures all program/course revisions meet the Department of Nursing and regulatory expectations and standards. Adheres to national education practice standards and stays abreast of current research into nursing education practice. Programs are executed and revised based on adult learning principles, organizational, and learning theory consistent with Tenet endorsed philosophy and direction. Provides consultation to enhance continuing education, professional development opportunities and mentorship opportunities; delivers/coordinates other educational programs as directed (e.g., Grand Rounds, in-services, continuing education, job-specific and specialty curricula) to support competence and professional growth of Tenet nursing staff. Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring. Serves as a facilitator to nurse residents and actively mentors and supports their growth in the profession and clinical practice. Participates in continuing education provider unit learning. Evaluates nursing education activities, which qualify for continuing education credit. Participates in activities to keep abreast of the changes to market/facility policies/procedures of the provider unit, and the expectations of the educator role. Assists in development of clinical policies and procedures as requested. Provides guidance, resources, and knowledge for professional growth of others. Mentors colleagues, other nurses, students, and others as appropriate. Participates in quality performance improvement activities. Performs other duties as assigned/required. Medical/Surgical Services - Covers Services but not limited to: Surgery/Ortho; Inpatient Rehab; Wound; Bariatrics; Vein and Liver Clinics; Adult Infusion Clinical; Lab. Accountable for the Projects, such as but not limited to: BLS; Accucheck; and Fall Prevention Program.
Qualifications:
Education:
Required: Bachelor's degree in nursing, nursing education, or related specialty
Experience:
Preferred: 1 year of nursing experience in an acute care setting
Certifications:
Required: Current state licenses and certifications
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Tenet Mass Job ID #. Posted job title: RN Clinical Educator FT Days
About Tenet Massachusetts
Facilities:
Saint Vincent Hospital - Worcester, MA
MetroWest Medical Center - Framingham, MA
Leonard Morse Hospital - Natick, MA (part of MWMC)
MA - SVH
Tenet's Saint Vincent Hospital has been providing high-quality health care to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Among the distinctions that we have received include our designations as a Blue Distinction Center for
Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in state-of-the-art treatments like our CyberKnife Radiosurgery, and our Cardiac Rehabilitation Program which offers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America's 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties, and help support the overall health of our community.
MA - MWMC
Tenet's MetroWest Medical Center has been serving the community since we opened as the first public medical facility in Framingham in 1893. MetroWest Medical Center is comprised of Framingham Union Hospital and Leonard Morse Hospital, a unique behavioral health specialty center located in Natick dedicated to the mental health of our community. At Framingham Union Hospital, you'll find comprehensive health care services for your entire family including 24-hour
emergency care, advanced cardiac care, high-tech cancer treatments, and advanced maternity care including our Special Care Level IIB nursery and high risky pregnancy care. MetroWest Medical Center was recognized by the Joint Commission with a Gold Seal of Approval, a symbol of quality that reflects our commitment to meeting performance standards and providing safe and effective patient care. Our skilled cardiac team has been recognized as one of Healthgrades' America's 100 best hospitals for Coronary Intervention and ranked among the top 5% in the nation for coronary interventional procedures in 2023. At MetroWest Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of our community.
Benefits
Medical benefits
Dental benefits
401k retirement plan
Keywords:
Registered Nurse, Clinical Support Specialist, Nursing Educator, Hospital Nursing Education, Professional Nursing Development, Patient Care, Healthcare Education, Clinical Mentorship, Nursing Orientation, Medical-Surgical Nursing
Job Title: Clinical Regulatory Writing Manager (Associate Director)
Introduction to role
Are you ready to be part of the solution, turning drug development strategies into reality? As an Associate Director in Clinical Regulatory Writing, you will play a pivotal role in translating life‑changing science into medicines. Our team provides expert communications leadership to drug projects, authoring strategically important clinical‑regulatory documents that align with project strategies and regulatory requirements. We support AstraZeneca's core therapeutic areas across all phases of clinical development, striving for excellence in communication to achieve successful submissions and approvals.
Accountabilities
Independently manage clinical regulatory writing activities across a complex portfolio of work.
Author the most complex clinical‑regulatory documents within a program, ensuring regulatory, technical, and quality standards are met.
Provide strategic communications leadership to projects, establishing communication standards and advocating for quality and efficiency.
Drive the development of the clinical Submission Communication Strategy (cSCS) when acting as a submission lead.
Lead internal/external authoring teams and partner with vendor medical writers to ensure timely and quality delivery.
Interpret complex data and information, condensing it into clear, concise messages that meet customer information requirements.
Demonstrate strategic thinking and review capabilities.
Collaborate proactively with other functions at the program level.
Support the development of Clinical Regulatory Writing Managers.
Drive continuous improvement and operational excellence from a communications leadership perspective.
Essential Skills/Experience
BS Life Sciences degree in an appropriate discipline.
Significant (7+ yrs) medical writing experience in the pharmaceutical industry or CRO.
Ability to advise and lead communication projects.
Understand drug development and communication process from development, launch through life cycle management.
In‑depth knowledge of the technical and regulatory requirements related to the role.
Desirable Skills/Experience
Advanced degree in a scientific discipline (Ph.D.)
This is a Hybrid role - minimum requirement 3 days per week onsite
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life‑changing medicines. In‑person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
AstraZeneca is where innovation meets collaboration. We harness diverse knowledge to move with agility, working seamlessly across functions globally. Our team is empowered to make quick decisions, influencing drug development strategy at all levels. With a science‑driven approach, we bring life‑changing medicines to patients, constantly asking questions and trying new things. Your professional growth is passionately supported here, with opportunities to work on projects at all stages of development.
Ready to make an impact? Apply now and be part of our dynamic team!
The annual base pay (or hourly rate of compensation) for this position ranges from $133,042.40 - $199,563.60 USD Annual. Our positions offer eligibility for various incentives-an opportunity to receive short‑term incentive bonuses, equity‑based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.
Date Posted
04-Nov-2025
Closing Date
30-Nov-2025
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
#J-18808-Ljbffr
$133k-199.6k yearly 3d ago
Intake/Care Coordinator
Assisting Hands-Boston Northwest
Clinical coordinator job in Lexington, MA
Assisting Hands provides professional in-home health care services, enabling clients to remain safely and comfortably in their own homes. The company is recognized as a Provider of Choice in the Boston area, consistently delivering high-quality support. With a focus on helping clients
thrive at home
, Assisting Hands offers a comprehensive suite of services, from companionship and personal care to transportation and meal preparation. By embracing technology, they keep family members updated through a secure portal and ensure seamless communication with health care providers. Assisting Hands is committed to enhancing client well-being by reducing hospitalizations and maintaining independence while providing highly trained caregivers.
Role Description
As often the first team member to interact with a prospective client, the Intake/Care Coordinator plays an essential role in client acquisition and retention. This position focuses on driving client acquisition by guiding prospective customers through all phases of the intake process. The Intake/Care Coordinator partners closely with our Operations, Client Care, and Marketing teams to ensure coordinated and thoughful care planning from start to finish.
Essential Duties and Responsibilities
Take all leads calls, as well as follow up on inquiries via email, SMS and other digital means
Speak knowledgeably about our services and address questions with confidence and care
Qualify opportunities by gathering client needs, care requirements, and service preferences
Work in conjunction with our client care team to facilitate smooth transitions from inquiry to assessment to start of care.
Utilize our CRM and scheduling platform to document all infmation quickly and accurately
Build a deep understanding of our service offerings, pricing models, and operational capabilities to effectively position our solutions.
Act as an adjunct to the Client Care Team for field visits
Triage and assist with client calls during business and off-hours as needed
Required Qualifications and Skills
2+ years Intake/Healthcare Sales experience
Bachelor's degree preferred or equivalent work experience in sales, healthcare, or customer service
Experience with CRM systems and ability to use technology to manage leads, track progress, and report on KPIs.
Strong ability to manage high volumes of inbound calls while delivering excellent customer service
Strong interpersonal skills with a high degree of empathy and active listening
Self-starter with excellent follow-through and a results-driven mindset
Exceptional written and verbal communication skills
Demonstrated ability to work collaboratively across departments to achieve outcomes
2+ years experience with general Healthcare
Work Enviroment
Hybrid: some in-office but also remote work options available
some client site visits needed
Benefits
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Retirement plan
License/Certification
Driver's License (Required)
Ability to Commute:
Lexington, MA 02420 (Required)
Pay Range
$55,000-70,000/year
Come Grow With Us!
$55k-70k yearly 11h ago
Senior Clinical Research Coordinator
Massachusetts General Hospital 4.7
Clinical coordinator job in Boston, MA
Massachusetts General Hospital and Harvard Medical School are seeking a highly motivated candidate to join the Immunobiology Laboratory. The role focuses on innovative clinical trials for the treatment of type 1 diabetes using the BCG vaccine, with opportunities to gain hands-on experience in regulatory medicine and translational research. Full time, 100% onsite and predominately early morning visits starting at 700AM, M-F. Anticipated working hours are 7AM-4PM.
The CRC-Senior will oversee program-wide regulatory and operational needs across multiple supportive care research studies. In addition to contributing to projects employing qualitative methods, survey data, and clinical trial designs, the CRC-Senior will help develop and implement standard operating procedures, onboard and train junior clinical research coordinators (CRCs), and ensure high-quality study execution and compliance. This position is ideal for candidates with prior research experience who are ready to take on supervisory and program development responsibilities.
Key Responsibilities
Leadership & Training
Train, and mentor entry-level CRCs, ensuring adherence to standard operating procedures and best practices.
Study Coordination
Provide an extra layer of support in managing studies, including participant eligibility reviews, recruitment, informed consent, and coordination of study visits.
Assist with data collection (surveys, interviews, chart reviews) and quality control checks, using REDCap (Research Electronic Data Capture) or other programs.
Regulatory & Compliance
Prepare and maintain Institutional Review Board (IRB) protocol submissions, amendments, continuing reviews, and adverse event reports.
Ensure compliance with study protocols, Human Subjects and Good Clinical Practice guidelines, and institutional policies.
Assist in coordinating Data Safety Monitoring Board (DSMB) meetings.
Update and review Standard Operating Procedures (SOPs).
Program Development
Assist in developing standard operating procedures and quality assurance systems.
Contribute to creation of study templates and guidance for protocol design, database management, and grant submissions.
Qualifications
Education & Experience
Bachelor's degree required (health sciences, psychology, public health, nursing, or related field preferred)
Minimum of 5 years of post-baccalaureate research experience in clinical trials or human subjects research, including direct experience with IRB/regulatory documentation.
Skills & Competencies
Ability to oversee, train and evaluate others effectively.
Strong organizational, time management, and problem-solving skills.
Excellent interpersonal and written/verbal communication skills.
Ability to work independently and collaboratively across multiple investigators and teams.
Familiarity with REDCap and other data capture systems preferred.
$45k-61k yearly est. 11h ago
RN Field Clinical Care Coordinator -Mystic Valley, MA and surrounding areas
Unitedhealth Group 4.6
Clinical coordinator job in Malden, MA
$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The RN Field Clinical Care Coordinator, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.
If you reside within a commutable distance to the Mystic Valley, MA and surrounding areas (Malden, Lynn, Cambridge, Somerville, Medford, Everett, Saugus, Reading, Peabody), you will have the flexibility to work telecommute* as you take on some tough challenges.
This is a Field-based role. Expect to spend about 50% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations.
Primary Responsibilities:
Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current and unrestricted independent licensure as a Registered Nurse in the state of MA
2+ years of clinical experience
Intermediate level of proficiency with MS Office, including Word, Excel and Outlook
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Ability to travel in assigned regions to visit members in their homes and/or other settings, including community centers, hospitals or providers' offices
Access to reliable transportation & valid US driver's license
Preferred Qualifications:
Bachelor's or master's degree in nursing
Certified Care Manager (CCM)
1+ years of community case management experience coordinating care for individuals with complex needs
Experience working in team-based care
Background in Managed Care
Ability to utilize an Electronic Medical Record or other electronic platforms
Bilingual
Physical Requirements:
Ability to transition from office to field locations multiple times per day
Ability to navigate multiple locations/terrains to visit employees, members and/or providers
Ability to transport equipment to and from field locations is needed for visits (ex. laptop, etc.)
Ability to remain stationary for long periods of time to complete computer or tablet work duties
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
$28.3-50.5 hourly 4d ago
Inpatient PT Cardiac Clinical Specialist
Massachusetts Eye and Ear Infirmary 4.4
Clinical coordinator job in Boston, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
**10K SIGN ON BONUS AVAILABLE**
Job Summary
The Physical Therapy Clinical Specialist-Cardiac, is responsible for providing competent, compassionate, individualized physical therapy care for referred patients, including direction and supervision of non-professional staff. Care needs to be safe, efficient, effective, timely and meet the cultural, spiritual, and ethnic needs of each patient and family. The Clinical Specialist is responsible for providing advanced level of care, ensuring clinical practice is current and meets the needs of our patients. They identify opportunities for changes in practice to improve the quality of care and efficiency of practice operations in collaboration with Clinical Director. The physical therapy clinical specialist is responsible for the clinical orientation, initial and ongoing competence assessment of staff. The physical therapy clinical specialist serves as a department liaison to MGH physicians, nurses and other health care providers on a regular basis. They are expected to ensure their practice is transparent to leadership and be committed to continuous clinical growth and self-improvement. Understands and ensures that staff comply with hospital and department policies and procedures, and the specific quality standards of care, competencies and procedures unique to the assigned patient area and of the department.
Competent to treat adolescents through elderly in area of specialization; specified specialist competent to treat pediatrics and neonate
-Screens and prioritizes new consults within geographical area for team
-Delegates care and directs Therapists, Therapy Assistants, Therapy Aides, and Therapy Students
-Assesses clinical skill and competence in new staff and other staff as required and implements educational activities
-Provides clinical orientation to staff and updates and maintains clinical orientation manuals
-Contributes to changes in therapy theory and practice
-Develops and disseminates criteria that promote clinical competency.
Qualifications
Primary Duties
70% clinical load in relation to department need. Provides evaluation and treatment services including review of pertinent historical information, performance of specific assessments, and determination of recommendations and documentation of results. Explains evaluation findings and treatment plan to patient and family and incorporates patient and family in the goals setting. Demonstrates proficiency in implementation of treatment protocols. Consults with other healthcare professionals as indicated. Documents change in a patient's condition. Demonstrates autonomy in clinical practice and clinical reasoning is guided by analytical processes and evidence-based practice. Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Actively supports the department strategic plan and provides clinical development support to meet department needs.
Oversees and directs staff and senior physical therapists, Physical therapist assistants, physical therapy aides, physical therapy coop students, volunteers, exercise physiology students and other approved visitors/observers to department
Assesses clinical skill and competence in new staff and other staff as required and implements educational activities. Develops and coordinates in-service education and external educational programs. Develops and disseminates criteria that promote clinical competency. Provides clinical orientation to staff and ongoing mentorship. Uses the clinical recognition grid as a foundation for clinical guidance and staff advancement. Assess and identifies opportunities to improve the quality and effectiveness of patient care on an individual basis and at the level of the practice unit and /or service. Ensures clinical performance of staff is consistent with best available evidence and adheres to regulatory requirements and standards. Serves as advanced clinical resource within area of expertise and provides clinical consultation across department
Qualifications
Education:
ABPTS Board Certification preferred
Master's Degree Related Field of Study or Doctorate Related Field of Study
5 years of relevant clinical experience
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Massachusetts Physical Therapist required [State License]
Basic Life Support [BLS Certification]
Knowledge, Skills and Abilities
- Advanced knowledge of broad range of diagnoses/impairments in content area for individuals requiring therapy intervention.
- Advanced knowledge of supervisory skills, teaching, and evaluation of staff.
- Effective interpersonal and communication skills.
- Ability to provide compassionate care to patients.
- Ability to recognize emergency situations and respond appropriately.
Benefits
We offer a variety a comprehensive benefits packages to our benefits eligible employees such as:
Medical, Dental and Vision insurance
Tuition Reimbursement
Subsidized MBTA pass (50% discount)
Employee perks- enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
Resources for childcare and emergency backup care
Hospital paid retirement plan and tax-sheltered annuity plan
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
15 Parkman Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$116,105.60 - $168,854.40/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$116.1k-168.9k yearly Auto-Apply 18d ago
Medical Dosimetry Clinical Coordinator, Non-Tenure Track Instructor
Suffolk University 4.4
Clinical coordinator job in Boston, MA
The Biology and Radiological Sciences Department at Suffolk University invites applications for a full-time non-tenure track faculty member to serve as the Medical Dosimetry ClinicalCoordinator beginning Aug 1, 2025. This position involves teaching didactic courses and clinical practica, coordinatingclinical rotation schedules, managing pre-clinical orientation and clinical rotation requirements, as well as providing advising and mentorship to students. Reporting to the Medical Dosimetry Program Director, the successful candidate will also assist with tasks related to program accreditation by the Joint Review Committee on Education in Radiologic Technology (JRCERT), such as the preparation of accreditation and annual report documents, and participation in outcomes assessment. Additional duties include maintenance of student academic files and the management of prospective student inquiries, clinical shadows, and other admissions-related activities. The clinicalcoordinator serves as the main liaison between the clinical sites and the university and is expected to conduct periodic clinical site visits.
This position requires a minimum of two years of clinical experience as a Medical Dosimetrist, one year of student supervisory experience in clinical or didactic settings, and certification by the Medical Dosimetrist Certification Board (MDCB), in accordance with JRCERT requirements for a clinicalcoordinator position. A master's degree is required. Previous teaching experience is preferred but not required. The position requires strong computer skills and the ability to learn different types of software. Strong interpersonal communication skills and the ability to work independently with minimal supervision are essential.
Suffolk's Biology and Radiological Sciences Department offers undergraduate majors in Biology, Radiation Therapy, and Radiation Science, a post-baccalaureate certificate in Radiation Therapy, and the master's program in Medical Dosimetry. Enrollment in the Biology major is approximately 250 with majority of students eventually pursuing careers in biotech and health professions. The clinical programs in Radiation Therapy and Medical Dosimetry are smaller and graduate at most 10 and 8 students per year respectively. Central to our education model is experiential learning through labs and in partnership with world class academic medical centers located in close proximity to the university.
The successful candidate will contribute to Suffolk's rich tradition of community-engaged teaching and experiential education that prepares our diverse, substantially first-generation college students-40% of whom are Pell-eligible-for careers and civic engagement. The successful candidate will have a commitment to inclusive pedagogy and curricular diversity, mentoring and advising students-especially first-generation college students. We seek individuals who are enthusiastic about implementing best practices in medical dosimetry education, emphasizing active and experiential learning. A dedication to continuous improvement in teaching is essential.
Not sure this is you? Contact us to find out! Research indicates that women and members of under-represented groups tend not to apply to jobs when they think they do not meet every qualification, when, in fact, they often do. Suffolk University and our department is dedicated to a building a diverse and inclusive academic community. Familiarity with and experience using pedagogical methods that enable students across racial, ethnic, socio-economic, and ability groups to reach their maximum potential is a valuable qualification.
Application should include the following elements: 1) cover letter; 2) CV / resume; 3) official transcripts; 4) statement of teaching philosophy; 5) diversity statement; 6) recent student evaluations of teaching, if available; and 7) contact information for three professional references. Review of applications will begin immediately, with a final application deadline of July 1, 2025.
Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.
$53k-67k yearly est. Auto-Apply 60d+ ago
Clinical Coordinator (One Year Only) (SY25-26)
Boston Public Schools 4.5
Clinical coordinator job in Boston, MA
is a tempoary role that will conclude at the end of the 2025-2026 school year.
Boston Public Schools seeks an exceptional ClinicalCoordinator who is highly qualified and knowledgeable to join our community of teachers, learners and leaders. This is an exciting opportunity for teachers who desire to serve where their efforts matter. In BPS, the teachers and leaders are committed to the vision of high expectations for achievement, equal access to high levels of instruction, the achievement of academic proficiency for all students, and the closing of the achievement gap among subgroups within the schools. BPS is a great place for those who seek to work in an environment that supports their creativity and innovation and respects their skills and abilities as an education professional.
The ClinicalCoordinator will be responsible for the therapeutic environment including individual, group, and family therapy, and when needed, crisis intervention. In addition, acting as liaison for family, school, and medical personnel. He/she will also be responsible for the Individual Educational Plan (IEP) State and Federal requirements and identifying measurable goals and intervention plans.
Reports to: Principal/Head of School
Responsibilities
Provides therapeutic, individual, small group, and family counseling.
Assists the Special Education Director, in carrying out Chapter 766 responsibilities required for the social/ emotional well-being of students referred for services in the Emotional Impairment Strand.
Facilitates of the Emotional Impairment Strand Team meetings and is responsible for follow-through plans and any subsequent actions.
Evaluates the performance of individual student behavioral plans and the subsequent performance of professional staff regarding their implementation of behavioral plans.
Oversees the development and coordination of goals and objectives and distribution of instructional materials regarding the therapeutic environment.
Ensures the maintenance of timely and accurate student records.
Maintains responsive lines of communication between students/parents, and students/staff involved in the Emotional Impairment Strand.
Collaborates with other departments and service providers within the school to ensure the appropriate therapeutic setting for the Emotional Impairment Strand.
Performs other related duties as requested by the Head of School and Special Education Director.
Core Competencies: Using the Rubric of Specialized Instructional Support Personnel (SISP), the Office of Human Resources has identified priority skills and abilities that all BPS SISP should demonstrate.
Accountability for Student Achievement
(II-A-1 Quality of Effort and Work, II-D-2 High Expectations, I B-2 Adjustments to Practice)
Sets ambitious learning goals for all students, uses instructional and clinical practices that reflect high expectations for students and student work; engages all students in learning.
Consistently defines high expectations for student learning goals and behavior.
Assesses student learning regularly using a variety of assessments to measure growth, and understanding.
Effectively analyzes data from assessments, draws conclusions, and shares them appropriately.
Communicating Professional Knowledge
(I-A-1 Professional Knowledge, I-A-2 Child Adolescent Development, I-A-3 Plan Development)
Exhibits strong knowledge of child development and how students learn and behave, and designs effective and rigorous plans for support with measurable outcomes.
Demonstrates knowledge of students' developmental levels by providing differentiated learning experiences and support that enable all students to progress toward intended outcomes.
Equitable & Effective Instruction
(II-A-3 Meeting Diverse Needs, II-A-2. Student Engagement, II-B-1. Safe Learning Environment, II-B-2 Collaborative Learning Environment, I-D-3 Access to Knowledge)
Builds a productive learning environment where every student participates and is valued as part of the class community.
Uses instructional and clinical practices that are likely to challenge, motivate and engage all students and facilitate active participation.
Consistently adapts instruction, services, plans, and assessments to make curriculum/ supports accessible to all students.
Cultural Proficiency
(II-C-1. Respects Differences, II-C-2. Maintains a Respectful Environment)
Actively creates and maintains an environment in which students' diverse backgrounds, identities, strengths, and challenges are respected.
Parent/Family Engagement
(III-A-1. Parent/Family Engagement, III-B-2. Collaboration)
Engages with families and builds collaborative, respectful relationships with them in service of student learning.
Consistently provides parents with clear expectations for student learning behavior and/or wellness and shares strategies to promote learning and development at school and home.
Professional Reflection & Collaboration
(IV-A-1. Reflective Practice, IV-C-1. Professional Collaboration, IV-C-2. Consultation)
Regularly reflects on practice, seeks and responds to feedback, and demonstrates self-awareness and commitment to continuous learning and development.
Consistently collaborates with colleagues through shared planning and/or informal conversation to analyze student performance and development, and to plan appropriate interventions at the classroom or school level.
Regularly provides advice and expertise to general education teachers and the school community to support the creation of appropriate and effective academic, behavioral, and social/emotional learning experiences for students.
Qualifications Required
Current MA Board of Registration Social Worker license (LSW, LCSW or LICSW) OR Psychologist license OR Mental Health Clinician license (LMHC)
Active and valid MA DESE School Social Worker/School Adjustment Counselor (All Levels), School Guidance Counselor (at the appropriate level), or School Psychologist (All Levels).
Master's Degree in Clinical Psychology, Social Work, Counseling, or a related field
Minimum of three years of professional experience working with at-risk youth
Ability to meet the BPS Standards of Effective Practice as outlined above
Strong interpersonal skills to work with schools, students, parents, and community-based agencies
Clinical therapy working with adolescents
Strong interpersonal skills and personal characteristics necessary for working effectively with students, teachers, administrators, and parents
Ability to establish a multicultural atmosphere that enhances individual growth and promotes a positive self-image
Current authorization to work in the United States - Candidates must have such authorization by their first day of employment
Qualification-Preferred
Commitment to working with parents and students as partners in education.
Belief that all students can learn and become socially responsible.
Respect for all children and their families.
BPS values linguistic diversity and believes that candidates who speak another language bring added value to the classroom, school, and district culture and diversity. BPS is particularly interested in candidates who are fluent in one of BPS' official languages: Spanish, Creole (Cape Verdean), Creole (Haitian), Chinese, Vietnamese, Portuguese, & Somali.
Terms: BTU, Group I, Plus 10% for the 11th month
Please refer to ******************************* (under "Employee Benefits and Policies") for more information on salary and compensation. Salaries are listed by Unions and Grade/Step.
The start and end times of BPS schools vary, as do the lengths of the school day. Some BPS schools have a longer school day through the "Schedule A" Expanded Learning Time (ELT) agreement.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate on the basis of race, color, age, criminal record, physical or mental disability, pregnancy or pregnancy-related conditions, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics, natural or protective hairstyle, military status, immigration status, English language proficiency, or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process, please contact the Accommodations Unit at accommodations@bostonpublicschools.org.
$67k-83k yearly est. 23d ago
Senior Clinical Specialist
DHD Consulting 4.3
Clinical coordinator job in Boston, MA
We are looking for a Clinical Specialist who will be responsible for supporting installation and case coverage using the navigated neurosurgical positioning robot (the System) developed by the company, which has been applied for premarket approval to the FDA on May 10th, 2024. This role involves collaborating with cross-functional teams, including Technical Support and Sales, to ensure customer satisfaction and drive sales of disposables and/or tools that are used with the System.
Responsibilities
· This is a field-based role. (travel required within the U.S)
· Acts as device specialist for the System during surgical procedures by ensuring all necessary equipment and products are available in hospitals.
· Ability to troubleshoot and provide customer service and education.
· Responds promptly and appropriately to technical inquiries by customers and colleagues.
· Maintains a working knowledge of competitor products.
· Educates and trains physicians, hospital personnel, and office staff on technical matters relating to the System.
· Ability to manage personal expenses and budget effectively.
· Follows all work/quality procedures to ensure quality system compliance and high-quality work.
Requirements and skills
· Associate degree with a minimum 4 years of clinical or medical sales experience;
or bachelors degree with a minimum of 2 years of clinical or medical sales experience.
· Preferably majored in health-care related field.
· Proven experience in scrub technician, RN, or medical device sales/clinical support role.
· 3+ years of clinical experience in Neurosurgery.
· Operating room experience, being familiar with operating room sterile protocols is required.
· Prior experience with image guided systems is a plus.
· Excellent communication skills to interact with the medical staff in hospitals.
$87k-146k yearly est. 60d+ ago
Clinical Research Associate - Boston/Northeast
Icon Plc 4.8
Clinical coordinator job in Cambridge, MA
Clinical Research Associate - Boston ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Clinical Research Associate to join our diverse and dynamic team. As a Clinical Research Associate at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies.
What you will be doing
* Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials.
* Ensuring protocol compliance, data integrity, and patient safety throughout the trial process.
* Collaborating with investigators and site staff to facilitate smooth study conduct.
* Performing data review and resolution of queries to maintain high-quality clinical data.
* Contributing to the preparation and review of study documentation, including protocols and clinical study reports
Your profile
* Bachelor's degree in a scientific or healthcare-related field highly preferred.
* Minimum of 2 years of experience as a Clinical Research Associate.
* In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines.
* Strong organizational and communication skills, with attention to detail.
* Ability to work independently and collaboratively in a fast-paced environment.
* Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver's license.
What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
* Various annual leave entitlements
* A range of health insurance offerings to suit you and your family's needs.
* Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
* Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
* Life assurance
* Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
$52k-74k yearly est. 59d ago
Trial Master File (TMF) Specialist Oncology
Sunovion 4.9
Clinical coordinator job in Marlborough, MA
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn.
The Trial Master File (TMF) Specialist will be responsible for ensuring that SMPA studies have comprehensive and quality Trial Master Files (TMFs) ready for audits and inspections. Partnering with the Associate Director, Clinical Business Operations, the specialist ensures accountable functions follow the requirements of the TMF SOP and system work instructions. Provide support and guidance to study team members during the full lifecycle of the study, including planning, set-up, maintenance, QC and closure of the study TMF.
Key Responsibilities
* Responsible for overall quality, maintenance, and completeness of Trial Master Files.
* Working closely with the TMF Process Owner, identify trends or quality concerns and oversee resolution of issues.
* Develop project specific TMF plan and structure and update the plan as needed.
* Participate in system UAT as needed and collaborate with Information Technology to ensure system validation is maintained.
* Work closely with Clinical Operations and Regulatory Affairs to ensure compliance with regulatory requirements.
* Act as a liaison between the Site IRBs and study team to resolve queries and concerns.
* Provide study team reports or updates regarding status of TMF on a regular basis.
* Participate in audits and provide documents as requested.
* Perform investigation of deviations and monitoring of Corrective actions & preventive actions (CAPA) relating to non-compliance issues and findings.
* Oversee TMF maintenance done by CROs and ensure final transfer of TMF is sufficient to support any potential regulatory filings.
* Champion best practices for building and maintaining TMF health.
Professional Experience / Qualifications
* BA/BS with minimum of 3 year of clinical research experience in academic and/or industry settings
* Knowledge of and direct experience with Trial Master Files.
* Prior eTMF (e.g. Veeva) administration required.
* Strong Microsoft Office skills required.
* Demonstrate a comprehensive knowledge of Good Clinical Practice, Good Documentation Practice, and International Council for Harmonization E6(R2).
* Fundamental knowledge of the conduct of clinical trials is preferred.
* Strong focus on teamwork, attention to detail, excellent organizational skills. Must have ability to prioritize, and the ability to work in a multi-task environment.
The base salary range for this role is $72,500 to $90,600. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer
Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
$72.5k-90.6k yearly Auto-Apply 60d+ ago
Trial Master File (TMF) Specialist Oncology
Sumitomopharma
Clinical coordinator job in Marlborough, MA
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website ********************************** or follow us on LinkedIn.
The Trial Master File (TMF) Specialist will be responsible for ensuring that SMPA studies have comprehensive and quality Trial Master Files (TMFs) ready for audits and inspections. Partnering with the Associate Director, Clinical Business Operations, the specialist ensures accountable functions follow the requirements of the TMF SOP and system work instructions. Provide support and guidance to study team members during the full lifecycle of the study, including planning, set-up, maintenance, QC and closure of the study TMF.
Key Responsibilities
Responsible for overall quality, maintenance, and completeness of Trial Master Files.
Working closely with the TMF Process Owner, identify trends or quality concerns and oversee resolution of issues.
Develop project specific TMF plan and structure and update the plan as needed.
Participate in system UAT as needed and collaborate with Information Technology to ensure system validation is maintained.
Work closely with Clinical Operations and Regulatory Affairs to ensure compliance with regulatory requirements.
Act as a liaison between the Site IRBs and study team to resolve queries and concerns.
Provide study team reports or updates regarding status of TMF on a regular basis.
Participate in audits and provide documents as requested.
Perform investigation of deviations and monitoring of Corrective actions & preventive actions (CAPA) relating to non-compliance issues and findings.
Oversee TMF maintenance done by CROs and ensure final transfer of TMF is sufficient to support any potential regulatory filings.
Champion best practices for building and maintaining TMF health.
Professional Experience / Qualifications
BA/BS with minimum of 3 year of clinical research experience in academic and/or industry settings
Knowledge of and direct experience with Trial Master Files.
Prior eTMF (e.g. Veeva) administration required.
Strong Microsoft Office skills required.
Demonstrate a comprehensive knowledge of Good Clinical Practice, Good Documentation Practice, and International Council for Harmonization E6(R2).
Fundamental knowledge of the conduct of clinical trials is preferred.
Strong focus on teamwork, attention to detail, excellent organizational skills. Must have ability to prioritize, and the ability to work in a multi-task environment.
The base salary range for this role is $72,500 to $90,600. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer
Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
$72.5k-90.6k yearly Auto-Apply 60d+ ago
Clinical Transfer & Access Coordinator, 24 hours, Nights
Umass Memorial Health Care 4.5
Clinical coordinator job in Worcester, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $87,276.80 - $157,081.60 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Third Holiday, Monday through Friday, Weekends (Saturday and Sunday), Weekends - Every Third Weekend
Scheduled Hours:
1900-0700
Shift:
3 - Night Shift, 12 Hours (United States of America)
Hours:
24
Cost Center:
10020 - 6226 Transfer Center
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The mission of the UMMMC Transfer Center is to coordinate safe, timely, and appropriate care by connecting providers and linking resources to the patient within and outside of UMMMC. The primary role of the Clinical Transfer Coordinator is to communicate with referring providers and connect them with the most appropriate receiving UMMHC provider based on patient's specific medical need. The Clinical Transfer Coordinator's role is to triage accurately and advocate for safe and timely care. The Clinical Transfer Coordinator strives to facilitate the following services:
* Centralized intake for all transfers, including bed placement recommendations
* Expedited transfer and more timely care for critically ill or injured patients
* Dependable triage services for the pediatric and adult patients in our community.
* Timely provider to provider consultative services and hand-offs to discuss patient care needs.
* Management of bedside emergency situations and prioritization of real-time care concerns
I. Major Responsibilities:
1. Utilize the nursing process to triage patients and advocate for safe, timely and appropriate care in the most appropriate setting.
2. Uses critical thinking, strategic prioritizing, and critical thinking to coordinate the care of patients who have an acute change in their condition using telecommunication tools to bring clinical experts quickly to their bedside.
3. Facilitate communications and activities between the patient care units, providers and other hospital departments as required. Anticipates potential problem situations and intervenes as appropriate.
4. Collects data and provides virtual nursing care to achieve optimal outcomes and to influence practice patterns.
5. Utilizes resources and performs at a level conducive to support the delivery of safe, timely, effective, efficient, equitable, and patient-centered care by acute and critical care teams.
6. Identifies areas for improvement of patient satisfaction and seeks solutions for problems.
7. Identifies area for improvement of physician referral satisfaction and seeks solutions for problems.
8. Demonstrates the use of quality improvement in daily operations.
9. Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Aware of EMTALA guidelines. Develops and maintains procedures necessary to meet regulatory requirements.
10. Communicate potential problems that may compromise patient care to patient flow leadership.
11. Maintains open and respectful lines of collaborative communication with Director, Manager, Physicians, Residents and other staff.
12. Develops departmental policies, procedures, and objectives for various service-lines and presents to Director for review.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, and contributes to maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Bachelor's degree in Nursing. Applicants with an Associate's degree in Nursing who are currently enrolled in a Bachelor's degree program will be considered.
2. Current Massachusetts Nursing licensure and registration.
Experience/Skills:
Required:
1. Minimum of 3 years emergency and/or intensive care clinical experience.
2. Thorough knowledge of the discipline of nursing and understands limits of RN scope of practice.
3. Excellent verbal, written, and computer skills.
4. Possess high-level skills in communication, decision-making, systems thinking, and computer literacy due to the remote nature of the practice environment.
5. Demonstrate understanding of pathophysiology and rationale of special needs and common problems associated with physiological, psychosocial, safety, learning, rehabilitative, spiritual/cultural, and self-care issues for acutely and critically ill patients.
Preferred:
1. Previous experience in virtual/telephonic nursing and triage.
2. Previous experience in Care Coordination/Case Management.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a patient care environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$52k-66k yearly est. Auto-Apply 7d ago
Clinical Coordinator, CoAEMSP
Cataldo Ambulance 4.1
Clinical coordinator job in Woburn, MA
Organizes and coordinatesclinical and field opportunities and the hands-on training for students in Paramedic (Advanced) courses. Acting as a liaison between the CEC program, students and clinical sites. Ensures schedule rotations and compliance are maintained, trains preceptors, tracks student progress (competencies, patient hours) evaluates performance and maintains documentation, all while aligning with state/national standards (CoAEMSP) for high quality clinical and field educational experiences.
Primary Accountabilities/Responsibilities
1. Coordinating and managing student progress towards required clinical and field time.
2. Creates mid-term and semester student progress reports.
3. Determine clinical competency based on the position requirements and communicates with the student and Program Director.
4. Regularly meets with students to review progress.
5. Prepares and communicates standard reports regarding student progress to the Dean, Paramedic Program Director and Lead Instructor.
6. Coordinates affiliation agreements between Cataldo Education Center and field and clinical sites.
7. Cultivates, monitors and guides new clinical and field sites for the programs.
8. Routinely visits field and clinical sites, acting as a liaison between the program, students and clinical sites (hospitals, clinics, etc.) to schedule rotations, ensure compliance, train preceptors.
9. Monitors students at clinical and field sites, collecting feedback and assessing effectiveness.
10. Makes recommendations regarding students' skills and status to determine competency.
11. Collect feedback from participants, FTO's and clinical sites to assess effectiveness and impact pf educational programs.
12. Provides leadership and mentoring to ensure quality patient care and a positive work environment.
13. Providing coaching, feedback, and professional development opportunities to the cohort to enhance skills and promote growth.
14. Creates an inclusive, collaborative and supportive team culture that promotes engagement, accountability and continuous learning.
15. Ensures the program is in compliance with clinical and field site and regulatory requirements.
16. Provides preceptor training to field and clinical sites as needed.
17. Manages Platinum Tracker and assists students as needed.
18. Knowledgeable of CoAEMSP standards and provides documentation clinical and field compliance.
19. Serves as a member of the Education Advisory Committee.
20. Attend faculty meetings, training and planning sessions.
21. Maintains knowledge of and complies with all company policies, procedures, and guidelines at all times. 22. Completes other duties as requested and assigned.
Education and Experience:
High School Diploma or Equivalent Must be 18 years of age or older Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times. Satisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually. Verification of an acceptable motor vehicle driving record, verification required annually. National Registry Paramedic Certification, current working Massachusetts Paramedic License. Valid driver's license. Current Instructor Certification in ACLS, PALS, PEPP, CPR, PHTLS, AMLS, GEMS, EPC. Current State of Massachusetts Instructor/Coordinator license, preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; use fingers, hands and arms to reach, handle or operate basic office equipment, objects, tools or controls. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
$54k-72k yearly est. Auto-Apply 2d ago
Clinical Coordinator
Bierman Aba 3.3
Clinical coordinator job in Needham, MA
At Bierman Autism Centers, we believe exceptional outcomes for clients and their families begin with exceptional clinicians! Bierman operates as a true teaching hospital environment where data, research, and clinical curiosity shape how we practice, supervise, and grow.
The ClinicalCoordinator has primary responsibility for leading and overseeing the delivery of high-quality ABA therapy services during the extended hours of 4:00-8:30 p.m. This role maintains a client caseload and provides direct supervision to behavior technicians delivering services during this time, ensuring clinical excellence, ethical practice, and alignment with client treatment plans. The Clinical Supervisor works 12:30-8:30pm and partner closely with the site's Clinical Director and Practice Manager to coordinate staffing, space, and operational needs, functioning as the on-site clinical leader during after-hours sessions. Through effective leadership, communication, and modeling of Bierman's core values, the Clinical Supervisor fosters a positive, supportive environment for team members and families while ensuring that clients receive consistent, outcomes-driven care beyond traditional business hours.
Qualified candidates will enjoy leading a team, demonstrate excellent communication skills, be well organized, flexible, and dependable. They will be highly motivated, naturally take initiative, be willing to learn, remain curious, and look to make a larger, positive impact.
Key Responsibilities:
Clinical Oversight & Caseload Management
Manage and oversee a caseload of clients receiving ABA therapy during the hours of 4 pm-8:30 pm
Ensure treatment plans are implemented with fidelity and updated regularly
Conduct assessments, write reports, and maintain clinical documentation
Monitor client progress and adjust programming as needed
Staff Supervision & Training
Lead, mentor, and train Behavior Technicians
Provide ongoing performance feedback and conduct regular supervision
Foster a positive, inclusive, and growth-oriented team culture
Ensure compliance with BACB supervision requirements
Scheduling & Operational Leadership
Coordinate staff schedules to ensure appropriate coverage and caseload balance
Collaborate with the Practice Manager and Clinical Director to align resources
Support onboarding of new team members and ensure smooth transitions
Maintain program quality and adherence to Bierman's clinical standards
Requirements
Job Requirements:
BCBA or BCBA-D Certification for a minimum of 3 years, exceptions can be made depending upon experience
Licensure in states of practice (where applicable)
Availability to work evenings and weekends
Strong organization, critical thinking, and problem-solving skills
Clinical experience in early intervention, precision teaching, and behavior reduction preferred
Experience collaborating with cross-functional teams
Excellent written and oral communication with colleagues, direct reports, and caregivers
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Must be detail-oriented
Be flexible and adaptable to meet the needs of the team across the organization
Ability to act with integrity and professionalism
Proficient with Microsoft Office Suite or related software
Must have knowledge of mac OS and be comfortable operating in a primarily Mac OS environment.
Proficiency with or the ability to quickly learn the organization's technology platforms, including CentralReach and Tableau
Ability to maintain required licensure to practice while employed
Basic & Physical Requirements
Must be able to lift and carry clients who weigh at least 30 pounds
Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging behavior
Must be able to assume and maintain a variety of postures, including kneeling, squatting, crouching, crawling, sitting, standing, and bending, for extended periods of time.
Must be able to walk and run to chase clients and maintain a three-foot distance at all times
Must be able to sit on the floor or stand for extended periods of time
Must be able to attend to basic needs such as feeding, diapering, toileting, and dressing
Must have manual dexterity to perform specific computer and electronic device functions for data collection
Must have visual acuity to read and comprehend written communication through computer, electronic devices, and paper means.
Must be able to take written data and transfer it to electronic files or database systems
Must be able to maintain prolonged periods of working on a computer while sitting at a desk or on the floor
Must be able to assemble, clean, and maintain therapy space, including toys and furniture
Must be able to administer medication to clients
Job Type: Exempt, Full-Time
Pay is competitive and based on candidate qualifications and experience. Full-time employees will be offered our comprehensive benefits, including Paid Time Off, 401k, insurance (health, dental, and vision), and the option of Short and Long-Term disability insurance.
About Bierman Autism Centers:
Our goal is to fuse science and learning to accelerate progress and transform lives. We were established in 2006 with a simple focus on providing excellent therapy for children with autism and building a unique and fun environment for team members and children to thrive. We live by the culture we've created and our core values: to create a fun and stimulating learning environment, empower individuals and treat them with kindness, integrity, and respect, never sit still, achieve, and continuously raise the bar, team above the individual, build a sustainable organization that leaves a meaningful impact on lives, and adhere to our core principles without compromise. Together, we change lives.
Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry, or any other status protected by law.
Furthermore, Bierman Autism Centers is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law.
As an equal opportunity employer, Bierman Autism Centers does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team.
Salary Description $85,000-95,000
$85k-95k yearly 5d ago
Outpatient Clinic Coordinator, per diem
Hebrew Senior Life 4.1
Clinical coordinator job in Dedham, MA
Under the direction of the Director of Care Continuum and the DOM Administrative Director, the Outpatient clinicCoordinator is responsible for many of the administrative tasks related to Outpatient clinic. The Outpatient ClinicCoordinator will be the first point of contact for patients seeking care in the primary care practice. They will demonstrate a strong commitment to the philosophy and goals of the mission of Hebrew SeniorLife and recognize members' dignity and choice in aspects of daily life. They shall work with the team to meet all the medical care needs of the patients. Striving to make every encounter with a patient into a positive and meaningful experience and an opportunity, while providing safe and efficient quality of care.
II. Core Competencies:
* Ability to prioritize work
* Excellent professional communication skills- both verbal and written
III. Position Responsibilities:
* Greet patients upon arrival to Outpatient Clinic.
* Serve as communication and information resource for patients on the phone and in person in the clinic.
* Maintain excellent "customer" service with patients, families, clinicians and all co-workers.
* Protect patient confidentiality by promoting professional staff communication according to HIPPA standards.
* Use appropriate practice management systems to schedule all appointments, greet arriving patients, capture and update demographics.
* Verify insurance at time of visit.
* Work closely with practice nurse to triage patients.
* Use electronic medical records system to maintain patient charts. Scan consultant notes, results, follow up information into chart when medical records is not available.
* On a daily basis, open mail and triage to appropriate provider.
* Establish and maintain relationships with other departments and individuals who are important to the overall success of the outpatient clinics (Medical Records, Pharmacy, Enhanced Living, Culinary, and Administration)
* Adhere to established policies, procedures and objectives.
* Complete special projects as assigned.
* Exemplify professionalism and exhibit values that contribute to the achievement of the mission of Hebrew SeniorLife.
* Order various clinical or non-clinical supplies for the practice
* Process billing encounter forms and troubleshoot any billing denials as appropriate
* Be an active participant in process Improvement
IV Qualifications
* 2-3 years of medical office experience required.
* Previous geriatric experience preferred. Medical Assisting experience is also a plus.
* Must be professional, proactive, collaborative, conscientious and results-oriented individual.
* Superb organizational skills. Must be motivated to learn and flexible to change.
* Computer literacy required; experience with Windows is required. Practice Management Systems experience is desirable.
V Physical Requirements
* Ability to move around the facility
* Ability to occasionally move items up to 20 pounds
* Ability to push an occupied wheelchair
* The individual spends over 95% of his/her time in an air-conditioned environment with varying exposure to noise. There is protection from weather conditions
Remote Type
Salary Range:
$49,951.00 - $69,932.00
$50k-69.9k yearly Auto-Apply 37d ago
Clinic Coordinator - (Mon-Fri 8:30am-5pm)
Dana-Farber Cancer Institute 4.6
Clinical coordinator job in Boston, MA
is 100% on-site Monday through Friday 8:30am-5pm. Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Primary Duties and Responsibilities:
Reporting to the Practice Manager and working under the guidance of the Lead ClinicCoordinator, this mission critical position is responsible for the following:
Appointment Scheduling:
* Accurately schedules complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines
* Monitors scheduling reports to ensure accuracy in patient scheduling and to ensure optimization of resource utilization
* Maintains confidentiality of Protected Health Information (PHI)
* Possesses strategic thinking skills, the ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment.
* Participates in training new team members as requested
Patient Experience:
* Delivers outstanding customer service to internal and external customers
* Timely, accurately and curiously responds to the needs of internal and external customers
* Ability to deescalate patient grievances, and maintain customer service standards, and involve floor leadership as necessary
Communication and Collaboration:
* Demonstrates ability to effectively communicate across leadership levels and with varying audiences
* Synthesizes and communicates complex information in patient friendly terms
* Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions - i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders
* Works effectively as a member of the team and across functional teams
* Fosters a sense of shared responsibility among the team
Emergency Response:
* Recognizes emergencies and appropriately responds using standard operating procedures
Regulatory Compliance and Quality Improvement:
* Compliance with DFCI policies and procedures
* Understanding their role and responsibility in obtaining successful Joint Commission accreditation
* HIPPA regulation compliance
* Completion of assigned AEU and Health Stream competencies
* Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information.
* Actively participates and provides constructive feedback on quality improvement projects
Information Technology:
* Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook
* Actively engaged in system upgrades and effected operational changes
* Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads
Knowledge, Skills and Abilities:
* Excellent verbal and written communication skills
* Working knowledge of computers and technology
* Excellent customer service
* Ability to function as an integral member of the team
* Strong organizational skills with the ability to multi-task
* Strong problem solving and critical thinking skills
* Demonstrated flexibility and ability to take on additional responsibilities as situations require
* Ability to adapt to ever-changing environment
Minimum Job Qualifications:
High school diploma, bachelor's degree preferred. Experience working in a customer service setting preferred. Proficiency in technology and complex computer systems required.
License/Certification/Registration Required:
Supervisory Responsibilities:
None
Patient Contact:
Yes, this position entails patient contact and communication. Methods of contact are in person, via telephone, written letter or email. Age population served will depend upon clinical area assigned, (i.e. Pediatric or Adult clinic). This position may or may not include provision of wheelchair escort services.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
$45.5k-54.4k yearly Auto-Apply 2d ago
Clinical Coordinator
Greater Lawrence Family Health Center 3.9
Clinical coordinator job in Methuen Town, MA
Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a bilingual ClinicalCoordinator. The ClinicalCoordinator provides administrative, organizational and clerical support to the Nurse/Practice Manager and Medical Site Director to ensure optimal lines of communication, and promote/implement effective management of various programs and areas of responsibility.
* Must be able to don appropriate personal protective equipment (PPE).
* Greets visitors and demonstrates exemplary customer service.
* Drafts, types and transcribes reports and correspondence; screens phone calls and mail.
* Records and transcribes minutes of assigned meetings and distributes minutes.
* Makes travel arrangements; meeting registration, transportation, accommodations.
* Prepares meeting notices, agendas, minutes, and meeting arrangements.
* Coordinates and is responsible for significant administrative projects; researching and compiling data, preparing statistical and narrative reports.
* Schedules and arranges conferences, interviews, evaluations and meetings.
* Organizes and maintains an electronic/paper filing system to facilitate retrieval of information.
Qualifications
* Bilingual (English/Spanish)
* High school diploma
* Minimum three years of high-level administrative experience, preferably in a health care setting. Ability to maintain confidentiality is critical. Project development and implementation experience essential. Demonstrates organizational skills to high degree and strong follow-through skills. Excellent communication skills. Ability to prioritize and manage multiple tasks from multiple managers. Self-directed, reliable and detail-oriented.
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
How much does a clinical coordinator earn in Natick, MA?
The average clinical coordinator in Natick, MA earns between $41,000 and $79,000 annually. This compares to the national average clinical coordinator range of $43,000 to $77,000.
Average clinical coordinator salary in Natick, MA
$57,000
What are the biggest employers of Clinical Coordinators in Natick, MA?
The biggest employers of Clinical Coordinators in Natick, MA are: