Collections representative jobs in Austin, TX - 439 jobs
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Atlas Energy 4.7
Collections representative job in Austin, TX
Who We Are
Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders.
We're very excited about what we see in front of us, and we think you will be too - so come join our team and contribute to our growth!
How You Will Make an Impact:
The Load Out Technician is responsible for remotely loading finished product shipment from the facility, entering new truck data and processing of paperwork in the case of a system failure and other duties to ensure a safe, clean, and orderly work environment. A key focus of this role is providing exceptional service and communication to truck drivers and other logistics partners to ensure smooth, professional interactions throughout the loading process.
This role is based onsite at our office in Austin, TX - $18/HOUR!
This role is 12-hour shift that includes 2 weekends per month with overtime and generous time off.
Rotation every 3 weeks between day (6 am - 6 pm) and night (6 pm- 6 am).
Responsibilities:
Understand and execute duties for loading of trucks from a remote location
Deliver a positive and professional customer experience while managing throughput and timing.
Complete and document daily inspections, escalating any deficiencies, and ensure safe, compliant operations.
Support troubleshooting of process and equipment issues. Ensures the correct qualified individuals are involved
Minimum Qualifications:
High school diploma or GED required
Bilingual (Spanish) is highly preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Data entry skills
Good people skills, problem-solving abilities, empathy for others and a willingness to work together toward the common good.
Good written and verbal communication skills
Basic math skills
What You Will Love About Us
Best People and Team.
Great Place to Work
, Hire Vets, Top Place to Work For - Austin American Statesman
Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
Invest in Your Future. 401K with company match, immediate vesting
Relax and Recharge. Paid time off (non-rotational roles), 15+ company paid holidays
$18 hourly Auto-Apply 7d ago
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Senior Billing Coordinator
Consultative Search Group
Collections representative job in Austin, TX
Job Description
A large global law firm seeks a Senior Billing Coordinator to join their dynamic team. This role will be responsible for maintaining and managing the timekeeper and client matter master billing files at the firm, as well as maintaining the workflow of master billing files, opening new client matters, and validating Conflicts data for accuracy and completeness, and following up on missing or incomplete data.
Responsibilities:
Managing and maintaining the workflow of the annual rates implementation and preparing and maintaining complex schedules and analysis for the firm's annual rate implementation campaign
Performing quality assurance analysis for the firm with regards to master billing file and making recommendations for resolutions based on analysis findings
Assisting the department's supervisor/team lead in the preparation, maintenance, and update of the Master File Maintenance manual, training new staff, tip sheets, and educational tools that support Master File set-ups firm-wide
Verifying and opening all master billing file setups, including billing rates and exception rate hierarchies, providing guidance to all billing staff regarding all client matter and timekeeper master set-ups, and responding to all forms of inquiries from practice offices and other internal/external customers
Maintaining timekeeper master file records, including budgets, Partner promotions, Associate progression and secondments, tracking of 5th year academy attendance, Leave of Absence information, and terminations, validating complex rate logic for each timekeeper, and coordinating new timekeeper set-ups for practice office HR Managers regarding PCN paperwork and follow-up items
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains
Qualifications:
Possess knowledge of basic accounting principles
Display the ability to comprehend and accurately perform mathematical functions
Demonstrate analytical skills needed to correctly comprehend and communicate data
A high school diploma
A bachelor's degree in accounting, business administration, or a related field, preferably
A minimum of three (3) years of experience in legal billing or billing analysis within a professional services organization
Experience with an Elite Billing system, preferably
Many of our job openings can be viewed at **********************************************
IND-1
$34k-49k yearly est. 5d ago
Billing Coordinator
Goehringdental
Collections representative job in Austin, TX
We need a trustworthy and experienced Billing Coordinator to join our Accounting Department.
As a Billing Coordinator, you will be preparing billing papers for our customer's billing accounts. You will also be in charge of providing insurance facilities, planning the billing procedures and making an estimate of payments. You should ensure that customers are charged appropriately and the company's payments are collected in a timely manner.
You should have exceptional knowledge of various accounting principles. In addition to this, you should possess strong analytical and organizational skills. If you are ready to take up these duties and responsibilities of the Billing Coordinator, then apply right away. We will love to meet you.
Responsibilities
Coordinating with Sales and Finance team to manage account payable and receivables.
Collecting and producing information like shipping rates, prices, discounts and so on.
Communicating effectively with customers and staff.
Ensuring that customers pay their bills correctly in a timely manner.
Preparing financial statements and submitting them on time.
Requesting for payments of pending debts in an appropriate manner.
Keeping accurate records of customer's information, received payments and so on.
Requirements
Bachelor's degree in Accounting, Finance or relevant field.
Proven 2 years of work experience as a Billing Coordinator, Billing Specialist, Billing Analyst or a similar position.
Excellent understanding of relevant finance laws.
Strong working knowledge of accounts receivable and payable procedures.
Excellent in MS Office and Data Entry tasks.
Ability to organize and coordinate multiple tasks at a time.
Ability to work under pressure and prioritize them.
Attention to detail for accuracy.
Excellent interpersonal skills.
Ability to work independently or in teams as and when required.
Outstanding interpersonal skills.
Strong verbal and written communication skills.
Outstanding negotiation skills.
Trustworthy and critical thinker.
Excellent listening skills.
Good numerical abilities.
Outstanding problem-solving skills.
Exceptional ability to manage time effectively.
$34k-49k yearly est. 60d+ ago
Borrower Account Services Representative II
Texas Guaranteed Student Loan Corp 4.1
Collections representative job in Round Rock, TX
Who you are:
Assist borrowers by negotiating and monitoring repayment arrangements serving the best interest of the Department of Education while considering individual borrower circumstances. Providing a high level of customer assistance by supplying detailed information pertaining to repayment and the various available programs in accordance with company policies and procedures, Fair Debt Collection Practices Act (FDCPA) laws, state privacy laws, treasury laws, Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Telephone Consumer Protection Act (TCPA), Federal Family Education Loan Program (FFELP) regulations, and any other related regulatory compliance requirements.
Who we are:
Trellis Company is a nonprofit 501(c)3 corporation focused on helping people leverage the power of post-secondary education and learning to improve their quality of life and the communities where they live.
For more than 40 years Trellis has served as a student loan guarantor, helping to provide trusted guidance and services that help student borrowers successfully repay their federal loans. In addition to pioneering several technologies and services along the way, we have invested in improving student success programs through numerous grants to colleges, universities, and research groups.
Today we have expanded our services beyond higher education to include working with employers and community organizations who are focused on aligning the dreams, goals, and skills needs of employees and employers. Connecting these resources and learning pathways together with our expertise in improving student outcomes helps us all to create better and more predictable futures for those we serve.
Our stability and vision create a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!
As we move into the future, we're drawing on our history, branching into new sectors beyond student loans, and delivering the same level of exceptional care and service that our customers have come to depend on. We remain invested in the success of students and higher education institutions. This combination of stability and vision creates a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!
Location:
The position is remote.
Essential Duties and Responsibilities:
The position incumbent is expected to perform the following essential duties and responsibilities of the position with reasonable accommodation.
Provides borrowers and authorized 3rd party representatives with detailed information about available repayment programs and forgiveness/discharge options.
Analyzes borrower eligibility for federal programs following internal and regulatory policies.
Counsels borrowers to determine the appropriate program based on account eligibility, borrower's current financial situation, and their ability to repay.
Counsels borrowers regarding the importance of repayment and the consequences of non-payment.
Researches and responds to borrower and employer correspondence, via email, letters, and documentation.
Adheres to and maintains current knowledge and compliance with FDCPA, (both State and Federal), Privacy Act, FCRA, GLBA, TCPA, and Health Insurance Portability and Accountability Act (HIPAA), as well as policies and procedures prescribed by governing agencies such as the Federal Communications Commission (FCC), Federal Trade Commission (FTC), and Consumer Financial Protection Bureau (CFPB).
Monitors accounts to ensure repayment is initiated as agreed to by the borrower.
Ensures compliance with all Trellis policies and procedures, scripts, and quality guidelines.
Accurately enters all information into the account management system.
Performs skip trace activity to gain location information.
Prepares accounts for involuntary repayment, including Administrative Wage Garnishment, Federal Offset, and State Offsets as applicable. Includes direct communication with employers regarding existing garnishments.
Effectively analyzes and manages assigned borrower work lists.
Processes Consolidation Applications, Rehabilitation Agreements, Financial Disclosure Forms, and other requests.
Initiates administrative forms and other information necessary for the borrower to satisfy selected program requirements.
Actively protects and secures Nonpublic Personal Information (NPI), safeguard Personally Identifiable Information (PII), and Protected Health Information (PHI).
Ensures borrowers are treated with the utmost respect and be mindful of customer interactions and the impact on both the Company and borrower.
Assists other teams within Borrower Services with high priority and or unexpected high-volume tasks including but not limited to:
Processes refunds and miscellaneous transactions to comply with changes in borrower status, Federal Guidance and Trellis Procedures.
Processes incoming and outgoing correspondence.
Assists with transactional and demographic updates as required.
Participates in training and other learning opportunities to ensure compliance and expand knowledge of company, position, and process.
Non-Essential Duties and Responsibilities:
May assist Spanish speaking borrowers.
Assist with claims processing as needed.
Provide feedback to Management on a variety of work-related processes and procedures to improve or enhance a process and performance.
Assist with training support of new and transferred team members.
Actively support the team and team responsibilities.
All other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Strong communication, numerical, analytical, critical thinking, and decision-making skills.
Must be proficient in written and verbal communications.
Strong understanding and ability to interpret and apply changing voluntary and involuntary repayment options available to the borrower, including understanding workflow and requirements of each program to be able to ascertain the account status.
Demonstrated ability to utilize software, scripts, run queries, and tools appropriately.
Demonstrated ability to prioritize work assignments and maintain activities within prescribed performance standards.
Accurately handle multiple tasks and be detail oriented in a fast-paced working environment.
Capable of learning new skills and adapting to change, work under pressure and meet established deadlines.
Ability to work with and protect sensitive or confidential information and documentation.
Strong negotiation and/or collection skills.
Strong, current knowledge of federal and state laws and regulations.
Intermediate Microsoft Office product proficiency.
Qualifications:
Education
Required:
High school diploma or equivalent.
Preferred:
Some college, up to or including an associate degree.
Experience
Two (2) years office experience in loan servicing, collections, customer service, customer contact center, financial services, or student loan environment.
COMPENSATION AND BENEFITS
Base Salary: $17.00 - $21.00 per hour (commensurate with experience)
Corporate Annual Incentive: This position is eligible for a corporate annual incentive, subject to the discretion and approval of the Board of Directors and not guaranteed.
Paid Holidays: 11 holidays + 1 floating holiday per year
Comprehensive benefits package including health, dental, vision, and retirement plans.
Physical and Mental Demands:
Occasionally must move about inside the office.
Repetitive motion. Regularly operates a computer, phone, and general office equipment.
Regularly required to handle, feel, grasp objects, and reach across a work area.
Regularly communicates with other employees and on the phone, virtually, or in person with clients. Regularly converses with internal and external contacts.
Visual acuity. Regularly must have close visual acuity to view and enter information into computer and software systems, analyze data, develop presentations and reports, and other materials.
Mental focus. Requires worker to maintain focus and exchange detailed and accurate information through oral and written communication.
Work Environment:
Work may be conducted remotely or in an office with a surrounding small cubicle environment.
Office work environment is climate controlled with no substantial exposure to adverse environmental conditions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or sexual orientation. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view Equal Employment Opportunity Posters provided by OFCCP.
$17-21 hourly Auto-Apply 7d ago
Field Collections Representative
RCH
Collections representative job in Austin, TX
Field Retention Specialist Schedule: Up to 40hr/wk (Evenings Until 8 PM) RCH-Cablus - Authorized Contractor for Spectrum/Charter Communications Take Control of Your Career and Join a Team That Invests in Your Success!
RCH-Cablus is hiring Field Retention Specialists in Austin,TX, and surrounding areas. This is an exciting opportunity to work independently in the field, meet new people every day, and be rewarded for your performance. You'll represent Spectrum, helping customers resolve past-due balances and retain their services.
No experience? No problem - we provide paid training to help you start strong and succeed quickly!
Key Benefits of Joining Our Team
• No experience required - we provide comprehensive, paid, hands-on training
• Independent and flexible work - you'll be in the field, not behind a desk
• Strong earning potential - average $700-$1,000+ weekly based on performance
• Career growth opportunities - advancement potential with a growing company
• Meaningful work - help customers stay connected and avoid service interruptions
Job Description and Responsibilities
• Visit customers' residences to facilitate payment arrangements for past-due accounts
• Provide professional, courteous service while resolving outstanding balances
• Communicate effectively with supervisors and management
• Manage daily routes efficiently to meet established performance goals
Qualifications
• Friendly and professional communication skills
• Self-motivated, dependable, and goal-oriented
• Flexible and adaptable to new situations daily
• Reliable and professional appearance and demeanor
Requirements
• Valid driver's license
• Reliable vehicle with active auto insurance
• Smartphone with GPS capability
Compensation and Benefits
• Weekly pay: $700-$1,000+ based on performance
• Paid training - learn while you earn
• Mileage reimbursement - $0.40 per mile
RCH-Cablus is an Equal Opportunity Employer.
RCH-Cablus is an equal opportunity employer and does not discriminate based on race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status, or any other characteristic protected by law.
Job Description
ABOUT US
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.
MAJOR DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.
• Analyze records relating to individuals who enter preliminary court (pre-court) status
• Assemble pertinent information as gathered during data analysis. Information can be assembled in hard copy or soft copy format
• Review findings with operational management or one or more members of Toll Authorities on whose behalf Toll collects
• Ensure that all evidence packets assembled and submitted for the prosecution at one or more county courts meet all prosecutorial requirements
• Monitor payment activity of all Toll Road violators and report to management if payments are not made by due dates
• Update database and records with additional information provided by Toll Road violators during the pre-court collection process
• Complete workloads according to defined procedures, at the level of quality required, and within the timeframes required by the manuals of Standards of Operating Procedures (SOP)
• Other job duties/responsibilities as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrated ability to work independently and effectively meet deadlines
• Detail-oriented and strong organizational skills
• Excellent decision-making and problem-solving skills
• Strong analytical skills
• Ability to navigate easily between multiple systems while executing job tasks
• Ability to interpret data and formulate action plans based on analysis
• call center, data entry, banking, collections
EDUCATION AND/OR EXPERIENCE
• High school diploma/GED/ equivalent
• One (1) - Three (3) years previous working in a professional office environment
• Strong ability to operate within a Windows-based computer environment, including Excel, Word and MS Outlook. Knowledge of Microsoft Access and SQL a plus
• Strong interpersonal (written and verbal) communication skills
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities in this position.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.
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ABOUT US
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.
MAJOR DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.
• Analyze records relating to individuals who enter preliminary court (pre-court) status
• Assemble pertinent information as gathered during data analysis. Information can be assembled in hard copy or soft copy format
• Review findings with operational management or one or more members of Toll Authorities on whose behalf Toll collects
• Ensure that all evidence packets assembled and submitted for the prosecution at one or more county courts meet all prosecutorial requirements
• Monitor payment activity of all Toll Road violators and report to management if payments are not made by due dates
• Update database and records with additional information provided by Toll Road violators during the pre-court collection process
• Complete workloads according to defined procedures, at the level of quality required, and within the timeframes required by the manuals of Standards of Operating Procedures (SOP)
• Other job duties/responsibilities as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Demonstrated ability to work independently and effectively meet deadlines
• Detail-oriented and strong organizational skills
• Excellent decision-making and problem-solving skills
• Strong analytical skills
• Ability to navigate easily between multiple systems while executing job tasks
• Ability to interpret data and formulate action plans based on analysis
• call center, data entry, banking, collections
EDUCATION AND/OR EXPERIENCE
• High school diploma/GED/ equivalent
• One (1) - Three (3) years previous working in a professional office environment
• Strong ability to operate within a Windows-based computer environment, including Excel, Word and MS Outlook. Knowledge of Microsoft Access and SQL a plus
• Strong interpersonal (written and verbal) communication skills
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities in this position.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.
$29k-38k yearly est. Auto-Apply 20d ago
Senior Specialist, Account Management
Cardinal Health 4.4
Collections representative job in Austin, TX
**What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding.
+ Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain.
+ Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives.
+ Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions.
+ Coordinate and communicate Cardinal Health initiatives to the customer as needed.
+ Track, measure, and report Cardinal Health Key Performance Indicators monthly.
+ Build and maintain long-term trusted relationships with customers to support retention of the account.
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of customer management experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Strong communication skills with the ability to build solid relationships. preferred
+ Ability to travel to customer locations, as needed is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 14d ago
Collections Specialist
New Start Staffing
Collections representative job in Austin, TX
Our Client is seeking a detail-oriented and results-driven Collections Specialist to join our Collections team. As a Collections Specialist, you will play a pivotal role in optimizing accounts, ensuring timely payments, and maintaining positive customer relationships. Your primary duties include contacting delinquent clients, negotiating payment plans, and documenting all interactions.
Key Responsibilities:
Engage with customers to discuss overdue payments, providing professional and courteous assistance.
Resolve payment discrepancies and address customer inquiries regarding billing and collections.
Collaborate with internal teams to resolve discrepancies and prevent future issues.
Execute collections strategies in line with company policies and financial goals.
Collaborate with team members to achieve individual and departmental targets.
Document and track customer commitments and payment arrangements.
Provide insights to management regarding potential risks associated with specific accounts.
Generate and analyze collections reports to monitor performance against targets.
Contribute to regular updates on collections activities and trends.
Who You Are:
As a Collections Specialist, you have a strong sense of responsibility, you take pride in your ability to analyze outstanding customer balances, assess financial situations, and develop effective payment solutions. Your organization is evident through your documentation of every interaction, ensuring accurate records of collections activities.
Qualifications:
2yrs proven experience as a Collections Specialist or in a similar role.
Strong negotiation and communication skills.
Excellent organizational and time management abilities.
Ability to work independently and collaboratively within a team.
Proficient in using collection software and MS Office applications.
Experience with Sage Intacct and Netsuite a plus.
Compensation
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.
US Base Salary Range: $19.23 - $36.06/hr.
Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.
We will be accepting applications for this role until 5/5/2025
Our Culture: We're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. To achieve our vision, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a positive impact in the world.
Our comprehensive and competitive benefits include:
Generous Flexible Time Off (FTO) Policy
Up to 15 paid company holidays including some commemorating social justice events and self-care
Paid volunteer time
Resources for savings and investments
Paid parental leave
Paid sick leave
Health, vision, dental, and life insurance with additional access to health and wellness programs.
Opportunities to learn, develop, network, and connect
Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
$19.2-36.1 hourly 60d+ ago
ATM Route/Collection Specialist
Songwriters Texas LLC
Collections representative job in Austin, TX
The ATM Route/Collection Specialist is responsible for installing, servicing, maintaining, and collecting Automated Teller Machines (ATMs), CRTs, and other gaming or cash-handling equipment along designated routes. This role ensures that all machines operate efficiently, remain stocked, and provide a secure and reliable experience. The position requires attention to detail, operational awareness, strong customer service, and the ability to work independently while adhering to safety and compliance standards. During downtime or lighter routes, the specialist will assist the warehouse team with equipment processing, inventory management, and other operational tasks.
Key Responsibilities:
Route Management & Execution
Plan, organize, and execute daily ATM and collection routes to ensure on-time service, maximum uptime, and timely pickups.
Adjust routes as needed due to machine performance, traffic, weather, emergencies, or customer requests.
Maintain accurate logs and schedules, and report delays or issues to management promptly.
ATM & Equipment Servicing
Replenish cash and consumables (receipt paper, supplies).
Perform basic troubleshooting and minor repairs, including clearing jams, resetting machines, and diagnosing hardware/software issues.
Inspect ATMs, CRTs, and other equipment regularly to ensure cleanliness, security, and proper operation.
Collections & Documentation
Collect assigned materials efficiently, accurately, and safely.
Verify quantities, record overages or shortages, and document all pickups and deposits.
Track machine performance and escalate recurring technical issues.
Maintain detailed logs of service, collection, and any irregularities.
Security & Compliance
Follow strict cash-handling and access-control procedures.
Adhere to company policies, state, and federal regulations regarding banking and electronic systems.
Report suspicious activity, tampering, or potential security risks immediately.
Customer & Vendor Coordination
Communicate professionally with clients, site owners, and vendors regarding service schedules.
Coordinate with Asset Manager to support route efficiency and uptime.
Warehouse & Team Support
Assist the warehouse team during downtime with equipment processing, inventory management, and other operational tasks.
Maintain cleanliness, organization, and readiness of all assigned equipment and vehicles.
Equipment & Vehicle Care
Conduct pre- and post-trip inspections of company vehicles and equipment.
Operate vehicles and equipment safely and in compliance with company policies.
Report maintenance needs, hazards, or route obstacles promptly.
Qualifications:
High school diploma or equivalent; technical training or related certifications preferred.
Prior experience in ATM servicing, cash handling, collections, field operations, or route-based work is highly desirable.
Strong mechanical and technical troubleshooting skills.
Excellent time-management, organizational, and communication abilities.
Valid driver's license with a clean driving record.
Ability to lift and carry equipment or supplies safely.
Must pass background checks and meet security requirements related to cash handling.
Preferred Skills:
Experience with ATM hardware/software platforms (e.g., NCR, Diebold, Hyosung).
Knowledge of banking regulations and cash-management procedures.
Comfort working independently in the field with minimal supervision.
Strong problem-solving skills and adaptability in dynamic route conditions.
Work Environment:
Primarily field-based with daily travel between ATM and collection locations.
Exposure to indoor and outdoor environments.
May require non-standard hours, including early mornings, evenings, weekends, or on-call support.
$30k-40k yearly est. Auto-Apply 41d ago
Medcial Collection Specialist
United Surgical Partners International
Collections representative job in Austin, TX
USPI Medical Park Tower Surgery Centeris seeking a motivated Collection Specialist to join our team. We have 5 OR rooms. We perform outpatient surgical procedures in General, Ophthalmology, Orthopedic, Urology.Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
We are looking for an experienced Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills as well as an ability to work independently and interdependently with other business office staff.
JOB SUMMARY
Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims and working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.
* Extensive contact with insurance carriers of all types as well as communication with patients regarding out-of-pocket amounts is required. Identification of accounts which have either been under or over paid, issuing credit balance information to the insurance carrier or the patient.
* These practices shall be done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.
* Candidate must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc.
* Ability to manage accounts worked independently, and in a productive manner.
* Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients.
* Works well in stressful environment and in situations that demand patience.
* Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees.
* Works under stress and in situations that demand patience and tact while providing impeccable service.
#LI-CM1
Required Skills:
Qualifications:
* 3 or more years' experience in healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting.
* Prefer previous experience working with Advantx. (Patient Accounting System)
* Experience with electronic patient information systems.
* Prefer previous experience with Electronic Health Record system but will train.
* Medical terminology.
* Ability to work independently.
* Excellent communication skills and interpersonal skills.
* Skilled in time management and prioritization of emergent situations.
* Good customer service skills, always demonstrates professionalism.
* Comfortable utilizing critical thinking skills.
* Proficient with Microsoft Office products.
$30k-40k yearly est. 60d+ ago
Collections Specialist
American Innovations 4.1
Collections representative job in Austin, TX
Who we are: American Innovations protects people and the environment by providing proven compliance solutions to oil and gas professionals from the field to the office. More than 30 years of experience drives innovative solutions that address the need for efficient data collection, reporting, and analysis - an integrated family of hardware, software and professional services backed by relentless customer service.
Position Summary: We are seeking a detail-oriented Collections Specialist to join our Accounting Team. The ideal candidate is naturally curious, not satisfied with the status quo, and eager to understand and improve our processes. While 1-2 years of professional experience is beneficial, we value candidates who demonstrate exceptional attention to detail, a strong ability to dig into data and problems, and a proactive approach to questioning and enhancing current workflows.
Core Responsibilities:
Collections & Customer Service:
Oversee daily collection processes, maintaining ownership of the Accounts Receivable Aging, overdue accounts, AR metrics, and account monitoring for assigned accounts.
Communicate with customers via phone and email to follow up on overdue balances, ensuring respectful and solution-oriented interactions.
Address short-paid, overpaid, and duplicate invoices efficiently.
Maintain accurate documentation of all customer interactions, payment arrangements, and collection activities for audit compliance.
Manage and regularly update client addresses and contact information.
Support the escalation process with thorough maintenance of shared workbooks and communication with Customer Operations and Sales Management.
Submit regular updates on collection status, aging reports, and repayment trends.
Consistently deliver exemplary customer service, demonstrating genuine care and respect for others.
Billing Support:
Upload invoices into designated customer portals and manage portal accounts/contacts for assigned clients.
Create credit tickets in the Jira ticketing system and assist with monitoring/updating Proforma invoices within Jira.
Research and resolve discrepancies in cash receipts, including short payments and unapplied cash.
Serve as backup for billing new orders as needed.
Analytical & Compliance Duties:
Support financial audits (including sales tax, workers comp, benefits, etc.) and assist with tax projects related to sales and use tax.
Contribute to inventory valuations and gain understanding of the product billing cycle's impact on inventory transactions.
Assist with documenting accounting processes, data cleanup in Great Plains, and suggest process improvements.
Learn payable transaction processes to provide backup support.
Help process cash transactions (RDS deposits, wires, ACH) and collection metrics.
Requirements
What you need to be successful:
1-2 years experience in accounts receivable, billing, finance, or a related field (beneficial but not required).
Exceptional attention to detail; able to spot inconsistencies and errors with ease.
Analytical, inquisitive approach-actively seeks to understand and improve processes.
Strong organizational and documentation skills.
Proven ability to provide exemplary customer service and resolve issues efficiently.
Comfortable learning and leveraging AI/automation tools (e.g., formulas, email communication).
Familiarity with Microsoft Great Plains and Jira is a plus.
Team player who collaborates well and adapts to changing priorities.
Successful applicants must be eligible to work in the US (visa sponsorship is not provided at this time) and must be able to pass a pre-employment background and drug test. American Innovations is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$30k-38k yearly est. 13d ago
Hospital Collections Specialist
E-MDs 4.3
Collections representative job in Austin, TX
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level.
* Working knowledge of healthcare code sets
* Working knowledge of clean claim practices
* Working knowledge of the adjudication process
* Ability to research and follow claims appeal guidelines/processes
* Understanding of the complete healthcare revenue cycle
* Understanding of provider contracts and credentialing
* Understanding of basic accounting functions
* Proficient in Microsoft Outlook, Word, Excel
* Organized and detail-oriented
Education and/or Experience
Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired.
Language Skills
Employees are required to speak, read and write English
Certificates / Licenses / Registrations
None required, coding certificates desirable (CPC, CCS-P, CCS, etc.)
Physical Demands / Work Environment
All employees must be able to lift 50lbs
$29k-36k yearly est. 60d+ ago
Collections Analyst
Meltwater 4.3
Collections representative job in Austin, TX
Meltwater is seeking a Collections Analyst who will be focused on working with our clients in the US market. The Collections Analyst will be responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities. We encourage proactive, positive and respectful outreach to clients and regular contact, to ensure a healthy portfolio of clients who trust us as a partner.
What You'll Do:
Reach out to customers to ensure timely payment for services, and shorten the collections cycle on all payments
Increase revenue by acting as financial liaison for clients over the service life-cycle and negotiating and settling on any disputes as they arise
Ensure efficient cash reconciliations and reporting
Meet and exceed collections goals with both individual and team targets
Represent Meltwater (the people and products) with professionalism and integrity, ensuring a positive customer experience.
What You'll Bring
Excellent communication skills, verbal and written
Strong attention to detail, confidence with business to business (B2B) cold-calling and building relationships on the phone
Proficient with Excel
Analytical Skills
Ability to work with a large and diverse team
What We Offer:
Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $52,000 - $61,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $52,000 - $67,100 USD per year.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and
Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
$52k-67.1k yearly Auto-Apply 60d+ ago
Customer Service Teammate
Go Car Wash Management Corp
Collections representative job in Jarrell, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-14 hourly 12d ago
Collector - Austin
Texas Disposal Systems 4.3
Collections representative job in Creedmoor, TX
MONDAY - FRIDAY
8:30 AM - 5:30 PM
ON-SITE, NO REMOTE WORK
The Collector works under the direction of the Credit and Collections Manager for collection activity and the credit approval process. The collector is responsible for collection follow-up and for the analysis of collection activity.
DUTIES & ESSENTIAL JOB FUNCTIONS
Collect on a specific portfolio of assigned accounts.
Research and resolve discrepancies and customer charge-backs by working with sales and the customers.
Communicate with customers via phone (a minimum of 20 outbound calls daily) and email on all accounts assigned.
Assist in implementing credit and collection procedures.
Notify accounting of data entry errors that need correction.
Notify sales on account issues as outlined by Policy & Procedure.
Liaise between the customer and sales personnel to resolve customer billing complaints.
Maintain customer accounts and keep them reconciled.
Review the portfolio accounts' unapplied cash report weekly and apply cash to accounts as necessary.
Provide weekly reports on the assigned accounts as directed by the Credit and Collection Manager.
Identify complicated accounts and recommend strategy to manager.
Submit quarterly bad debt write off recommendations to manager.
Provide back-up assistance for Credit and Collection Manager.
File bond claims, liens and intents-to-lien.
Provide internal and external customer service support and respond to requests within 24 hours.
Build and maintain professional relationship with assigned accounts.
Make sufficient outgoing calls on a daily basis to control delinquency with DSO of less than 40 days.
Assist with training new collection staff.
Contact customers regarding NSF checks and if necessary file NSF charge with the County.
Review the collection letter process monthly.
Review daily lock report.
Review the auto pay decline list and contact customers for correct credit card information and payment.
Other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent and one year of collections experience in a service- or retail-oriented environment or two years in a customer service-related environment (Preferably call center experience or working within a commercial, correspondence, webchat or billing team or combination of all);
Must be comfortable making outbound phone calls on a daily basis (minimum of 20 calls daily).
Proficiency with the Microsoft Office suite - i.e. Excel, Word, Outlook;
Excellent verbal and written communication skills; and
Excellent organizational skills.
PREFERRED
Associate or College Degree
Three to five years residential and commercial collections experience.
Monday thru Friday 830am to 530pm CST
$33k-40k yearly est. Auto-Apply 7d ago
Senior Billing Coordinator
Consultative Search Group
Collections representative job in Austin, TX
A large global law firm seeks a Senior Billing Coordinator to join their dynamic team. This role will be responsible for maintaining and managing the timekeeper and client matter master billing files at the firm, as well as maintaining the workflow of master billing files, opening new client matters, and validating Conflicts data for accuracy and completeness, and following up on missing or incomplete data.
Responsibilities:
Managing and maintaining the workflow of the annual rates implementation and preparing and maintaining complex schedules and analysis for the firm's annual rate implementation campaign
Performing quality assurance analysis for the firm with regards to master billing file and making recommendations for resolutions based on analysis findings
Assisting the department's supervisor/team lead in the preparation, maintenance, and update of the Master File Maintenance manual, training new staff, tip sheets, and educational tools that support Master File set-ups firm-wide
Verifying and opening all master billing file setups, including billing rates and exception rate hierarchies, providing guidance to all billing staff regarding all client matter and timekeeper master set-ups, and responding to all forms of inquiries from practice offices and other internal/external customers
Maintaining timekeeper master file records, including budgets, Partner promotions, Associate progression and secondments, tracking of 5th year academy attendance, Leave of Absence information, and terminations, validating complex rate logic for each timekeeper, and coordinating new timekeeper set-ups for practice office HR Managers regarding PCN paperwork and follow-up items
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains
Qualifications:
Possess knowledge of basic accounting principles
Display the ability to comprehend and accurately perform mathematical functions
Demonstrate analytical skills needed to correctly comprehend and communicate data
A high school diploma
A bachelor's degree in accounting, business administration, or a related field, preferably
A minimum of three (3) years of experience in legal billing or billing analysis within a professional services organization
Experience with an Elite Billing system, preferably
Many of our job openings can be viewed at **********************************************
IND-1
$34k-49k yearly est. 5d ago
ATM Route/Collection Specialist
Songwriters Texas LLC
Collections representative job in Austin, TX
Job Description
The ATM Route/Collection Specialist is responsible for installing, servicing, maintaining, and collecting Automated Teller Machines (ATMs), CRTs, and other gaming or cash-handling equipment along designated routes. This role ensures that all machines operate efficiently, remain stocked, and provide a secure and reliable experience. The position requires attention to detail, operational awareness, strong customer service, and the ability to work independently while adhering to safety and compliance standards. During downtime or lighter routes, the specialist will assist the warehouse team with equipment processing, inventory management, and other operational tasks.
Key Responsibilities:
Route Management & Execution
Plan, organize, and execute daily ATM and collection routes to ensure on-time service, maximum uptime, and timely pickups.
Adjust routes as needed due to machine performance, traffic, weather, emergencies, or customer requests.
Maintain accurate logs and schedules, and report delays or issues to management promptly.
ATM & Equipment Servicing
Replenish cash and consumables (receipt paper, supplies).
Perform basic troubleshooting and minor repairs, including clearing jams, resetting machines, and diagnosing hardware/software issues.
Inspect ATMs, CRTs, and other equipment regularly to ensure cleanliness, security, and proper operation.
Collections & Documentation
Collect assigned materials efficiently, accurately, and safely.
Verify quantities, record overages or shortages, and document all pickups and deposits.
Track machine performance and escalate recurring technical issues.
Maintain detailed logs of service, collection, and any irregularities.
Security & Compliance
Follow strict cash-handling and access-control procedures.
Adhere to company policies, state, and federal regulations regarding banking and electronic systems.
Report suspicious activity, tampering, or potential security risks immediately.
Customer & Vendor Coordination
Communicate professionally with clients, site owners, and vendors regarding service schedules.
Coordinate with Asset Manager to support route efficiency and uptime.
Warehouse & Team Support
Assist the warehouse team during downtime with equipment processing, inventory management, and other operational tasks.
Maintain cleanliness, organization, and readiness of all assigned equipment and vehicles.
Equipment & Vehicle Care
Conduct pre- and post-trip inspections of company vehicles and equipment.
Operate vehicles and equipment safely and in compliance with company policies.
Report maintenance needs, hazards, or route obstacles promptly.
Qualifications:
High school diploma or equivalent; technical training or related certifications preferred.
Prior experience in ATM servicing, cash handling, collections, field operations, or route-based work is highly desirable.
Strong mechanical and technical troubleshooting skills.
Excellent time-management, organizational, and communication abilities.
Valid driver's license with a clean driving record.
Ability to lift and carry equipment or supplies safely.
Must pass background checks and meet security requirements related to cash handling.
Preferred Skills:
Experience with ATM hardware/software platforms (e.g., NCR, Diebold, Hyosung).
Knowledge of banking regulations and cash-management procedures.
Comfort working independently in the field with minimal supervision.
Strong problem-solving skills and adaptability in dynamic route conditions.
Work Environment:
Primarily field-based with daily travel between ATM and collection locations.
Exposure to indoor and outdoor environments.
May require non-standard hours, including early mornings, evenings, weekends, or on-call support.
$30k-40k yearly est. 13d ago
Hospital Collections Specialist
E-MDs 4.3
Collections representative job in Austin, TX
Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies
Summary of Job The role of a Collection Specialist in the Revenue Cycle Management department is to follow up on any unpaid insurance claims. Essential Duties and Responsibilities • Working of aged accounts • Complex denial research • Participate in client meetings • Answer patient, client, or insurance carrier questions regarding claims • Maintain the strictest confidentiality in accordance with all HIPAA guidelines/regulations • Stay abreast of code changes, updates to reimbursement guidelines, and coverage policies
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
Skills & Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required including computer skills/level. • Working knowledge of healthcare code sets • Working knowledge of clean claim practices • Working knowledge of the adjudication process • Ability to research and follow claims appeal guidelines/processes • Understanding of the complete healthcare revenue cycle • Understanding of provider contracts and credentialing • Understanding of basic accounting functions • Proficient in Microsoft Outlook, Word, Excel • Organized and detail-oriented Education and/or Experience Previous experience in a healthcare billing capacity required. Previous experience with hospital based follow-up desired. Previous experience with electronic health records/practice management system desired. Language Skills Employees are required to speak, read and write English Certificates / Licenses / Registrations None required, coding certificates desirable (CPC, CCS-P, CCS, etc.) Physical Demands / Work Environment All employees must be able to lift 50lbs
$29k-36k yearly est. 60d+ ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Collections representative job in Austin, TX
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does a collections representative earn in Austin, TX?
The average collections representative in Austin, TX earns between $25,000 and $42,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Austin, TX
$33,000
What are the biggest employers of Collections Representatives in Austin, TX?
The biggest employers of Collections Representatives in Austin, TX are: