Collections representative jobs in Hoover, AL - 273 jobs
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Billing Specialist
Insight Global
Collections representative job in Tuscaloosa, AL
Insight Global is looking for a Cost Accountant to assist with:
Invoicing all billable costs to ensure maximum efficiency and profitability.
Routinely bill customers based on contractual specifications, including due dates, rates, and project types.
All billing is completed through the client's proprietary systems and processes. “Routine” invoicing may occur weekly, bi‑weekly, or monthly depending on customer requirements. Invoicing requires careful auditing of labor hours, third‑party costs, and other miscellaneous expenses associated with construction projects.
Save backup copies for the client in a clear and organized manner.
Send customer invoices in a personable and professional manner. Collections Respectfully follow up with delinquent customers on a weekly basis to obtain payment status updates. Maintain clear and concise notes within the client's proprietary systems regarding customer payment activity.
Closing Projects Work alongside project managers to follow the client's internal procedures for finalizing financial records on completed construction projects. This includes performing basic checks and balances using Excel and the client's cost reports.
Requirements:
High School diploma required, additional education preferred
Advanced skills in Excel
Professionalism and Organization skills
$24k-32k yearly est. 2d ago
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Customer Serv Representative II
Sunstar Insurance Group LLC
Collections representative job in Birmingham, AL
Job Description
Primary Responsibilities:
Manages the service and support for assigned book of commercial lines business
Assists with gathering information for new and renewal submissions
Review Policies for accuracy and completeness
Reviews client policy transactions to verify they are in accordance with company guidelines
Documents all activity related to a customer/policy in agency management system
Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information
Provides prompt, accurate, and courteous service to customers and company personnel
Improves insurance skills and knowledge by seeking out educational opportunities
Create and maintain internal market appetite guide
Maintain carrier contact schedule
Coordinate carrier meetings with the Petra team
Desired Skills:
Possesses strong computer knowledge and skills including experience with Microsoft Office programs as well as agency management software experience
EPIC agency management system software experience strongly preferred
Experience working with multiple lines of commercial coverage
Fosters a proactive relationship with customers and company representatives
Possesses excellent organizational and technical skills, is a problem solver and self-starter
Demonstrates positive customer service and sales skills, internally and externally, with effective communication, respect, and integrity
Has the ability to perform multiple tasks in a complex working environment accurately and proficiently
At least one professional insurance designation preferred
Education/Experience:
3+ years of commercial insurance experience, required
5+ years of commercial insurance experience, preferred
Holds a current Property and Casualty Insurance license
Preferred experience working within the Applied EPIC system
College Degree preferred
$35k-54k yearly est. 9d ago
Blood Collection Staff - Customer Service - Birmingham, AL
Msccn
Collections representative job in Birmingham, AL
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Birmingham, Alabama):
Variable schedule with rotating weekends
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
Schedule is provided two to three weeks in advance
Pay Information:
Starting rate $17.34/hour
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent required
Customer service experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
$17.3 hourly 5d ago
Medical Billing Associate
Seale Harris Clinic
Collections representative job in Birmingham, AL
Job DescriptionSalary: $17.50+ DOE. (Non-CPC)
CPC Certification preferred.
Qualified candidates will have a High School Degree or equivalent and a minimum 3-5 years physician office experience in the area of billing and coding.
At Seale Harris Clinic, our Billing Representatives prepare bills / invoices, and record amount due for medical procedures and services, contact patients in order to obtain or relay account information verify accuracy of billing data and revise any errors, review and retain medical records in order to compute fees and charges due, facilitates the accurate and timely entry of daily charges, accurately posts patient and insurance payments, maintains proper quality control to ensure all charges and payments have been entered.
$17.5 hourly 16d ago
Customer Service
Jack Marshall Foods, Inc.
Collections representative job in Tuscaloosa, AL
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$27k-34k yearly est. 21d ago
Driver / Data Collector in Birmingham, AL
Tsmg
Collections representative job in Birmingham, AL
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$31k-35k yearly est. Auto-Apply 60d+ ago
Driver / Data Collector in Birmingham, AL
TSMG
Collections representative job in Birmingham, AL
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$31k-35k yearly est. 7d ago
Collection Representative
Thompson Tractor 4.7
Collections representative job in Birmingham, AL
The Credit CollectionsRepresentative will report directly to the Director of Credit and will be responsible for contacting past due customers to follow up on payments for customers' accounts, assisting customers with payment plans, and assisting in resolving any issues the customer may have with their account. A sense of urgency and high attention to detail are required for this position. The CollectionsRepresentative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
Assist with incoming calls in the collections area
Collect payment on past-due invoices
Take and deliver messages to Credit Department personnel
Process customer credit card payments
Assist customers with account issues
Travel to customer office when needed to discuss account issues
Travel to Regional Meetings as needed to build internal customer relationships
Cross-training on other duties within the department (i.e. process credit applications, back up to other collectors)
Other duties assigned by Management
$29k-38k yearly est. 60d+ ago
Senior Collections Specialist (On-Site)
Avenu Holdings LLC
Collections representative job in Birmingham, AL
Responsible for providing quality customer support for Taxpayers through phone, email, and correspondence, daily processing of payments, and working DRE projects and new client implementations.
Duties and Responsibilities:
Inbound/outbound telephone customer service
Handle support emails, refunds, research, resolve, and record problems
Work in conjunction with other departments for training, data entry, taxpayer support and communications
Review ordinances/acts/legislation to become familiar with requirements, rates, municipal workflows, and representatives of city/county government
Prepare and assist in proofing of data and correspondence
Ability to complete tasks with aggressive deadlines, ability to work on multiple projects at one time and with little supervision
Perform other duties as assigned
Education and Experience:
Associate degree (AA) or equivalent from two-year college or technical school; or 3 years of related experience and/or training; or equivalent combination of education and experience
Must have excellent to intermediate proficiencies in MS Word, Excel, and Outlook.
Salesforce and Constant Contact experience a plus
Previous experience in data analysis or related is preferred
Knowledge, Skills, and Abilities:
Strong interpersonal skills and ability to speak effectively with customers and employees
Ability to proofread correspondence, detect and correct errors, read, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to prepare routine correspondence and replies for signature with minimal guidance
Ability to perform advanced math computations using an on-line, desktop calculator, or creating calculations in spreadsheets
Able to apply common sense to carry out instructions furnished in written, oral, or diagram form
Able to define problems, collect data, establish facts, and draw valid conclusions.
Ability to satisfactorily resolve routine situations based on supervisor's guidance or written or verbal instructions
Bilingual in Spanish and English is a plus
Work Environment:
The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer
Physical Demands:
Must be able to remain in a stationary position for most of the day
Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
This position needs to occasionally move about inside the office
The person in this position frequently communicates via telephone
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
7:30AM-4:30PM or 8:AM-5:00PM
$34k-46k yearly est. Auto-Apply 60d+ ago
Transportation Billing Specialist
PS Logistics Shared Services 3.6
Collections representative job in Birmingham, AL
PS Logistics is the largest and fastest growing flatbed trucking and multi-modal non-asset logistics companies in the United States, with over 40 locations nationwide. We are continuously expanding and improving our services through our commitment to hiring the best and brightest in the Logistics and Transportation field. By targeting the best universities and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation. We stay ahead through our emphasis on driver and broker satisfaction and retention, cutting edge technology, offering creative solutions, customer partnerships and smarter people than our competition. Our business is growing exponentially, and we require the best to help us continue on our path of success. Join our team and be a part of the future of the transportation & logistics industry.
Job Description
High volume, family-oriented logistics company seeking a Transportation Billing Specialist position. The Transportation Billing Specialist will assist in billing invoices and producing managerial reports.
The Transportation Billing Specialist responsibilities include:
Preparing accurate and timely processing of customer invoices for a high-volume transportation company.
Ensuring all invoicing is billed in accordance with company practices and customer contract agreements.
Reviewing incoming invoices for proper information and supporting paperwork.
Match and enter pertinent billing information into McLeod.
Process carrier invoices for payment
Scanning paperwork
Send customer invoices electronically or via EDI.
Communicate with carriers, customers, owner operators and internal staff about issues that arise.
Perform other duties as assigned.
Must have the ability to analyze information for proper invoice processing.
Must have excellent organizational, clerical and attention to detail skills.
Ability to problem solve.
Other - Must be proficient in a variety of computer programs including Microsoft Office, specifically Excel spreadsheets and dedicated software systems.
Qualifications
Required Microsoft office products
McLeod knowledge preferred but not required
Prefer 3-5 years of billing but not required
High School Diploma/GED
Additional Information
This job is an hourly position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities.
PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
$26k-35k yearly est. 1d ago
Collections Representative
America's Car-Mart, Inc. 4.1
Collections representative job in Tuscaloosa, AL
America's Car-Mart is seeking a motivated and results-driven Field CollectionsRepresentative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field CollectionsRepresentative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America's Best Mid-Size Employers!
Compensation: Hourly plus monthly bonus eligibility
Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.
Duties and Responsibilities:
* Conduct field visits to customers' locations for collections purposes
* Negotiate payment arrangements and settlement options with customers
* Utilize effective communication skills to build rapport and address customer concerns
* Document all customer interactions and update collection records
* Ensure compliance with legal and regulatory requirements related to collections
Benefits:
* Medical Plan
* Dental Plan
* Vision Plan
* Life Insurance Plan
* 401(K) with employer match
* Stock Purchase Plan
* Paid Time Off
America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable
#LOT1
$27k-32k yearly est. 42d ago
Billing Specialist
C&B Piping
Collections representative job in Birmingham, AL
Company History:
At C&B Piping, LLC, our goal is not to be the largest supplier, but to be the best supplier of ductile Iron Pipe and Steel fabrication products in the industry.
Since 1986, we're proud to be a full-service manufacturing supplier of ductile iron piping systems with a primary focus on water and wastewater treatment plant. We are in the industry of supplying piping systems that keep clean water flowing across the country. We handle the full rage (3" - 64" +) of ductile iron pipe. We are licensed applicators of Protecto 401 Ceramic Epoxy and Ceramapure PL90 linings and we do it all while treating our customers just as we would want to be treated. From our headquarters in Leeds, Alabama, and facilities in Arizona and Virginia, we're known nationwide as the largest provider of porcelain glass-lined ductile iron piping systems.
We build more than pipe, our craftsmanship, innovation, and unwavering customer care begins with our people. Now an independent subsidiary of AMERICAN Cast Iron Pipe Company, we're growing stronger than ever. We believe in hard work, integrity, and supporting our people the same way we support our customers. We work for incredible customers; we work alongside great people. We partner with great suppliers, and if you are looking for a place where your contributions truly matter, this is it.
About the Billing Specialist Role:
We are looking for a detail-driven, high-energy Billing Specialist to join our dynamic finance team. This role is perfect for someone who thrives in a fast-paced, high-volume environment, loves numbers, and takes pride in keeping things running smoothly behind the scenes.
While this role is heavily focused on billing, you'll also get to flex your skills preparing, reviewing, and processing accurate invoices. This role works closely with our Project Managers, Sales, and Operations teams to resolve billing discrepancies; time management is a must! Every day is different and that's what makes it exciting, you will be helping our financial engine continue to run like a well-oiled machine and have fun doing it!
What you'll be Doing as the Billing Specialist:
Review billing discrepancies and resolve all invoices accurately and timely.
Review billing data being compliant with contracts or pricing agreements.
Maintain meticulous and detailed records and documentation.
Collaborate with Project Managers and Sales professionals daily.
Ability to understand product codes and dimensions.
Ability to understand work orders and variances.
ERP experience is a plus.
Process adjustments, credits, and rebills as needed.
Matching vendor invoices to PO Receipts, resolving discrepancies, and issue payments with precision.
Reconciling vendor accounts along with credit card statements.
Support Accounts Receivable by creating invoices, posting payments, and assisting with collections as needed.
Prepare journal entries, general ledger reconciliations, and month-end accruals.
Partnering with teammates across departments to improve processes and ensure financial accuracy.
Maintain confidentiality of all financial along with customer, and vendor, information.
Work and/or Education experience for the Billing Specialist:
3+ years in a high-volume full cycle, complex billing experience.
High school diploma or equivalent; Associate Degree in Accounting is a plus!
Solid understanding of Billing principles and ERP software/Excel skills (Global Shop experience is a plus!).
Strong analytical skills, organized, numbers are your jam, detail obsessed, dependable, and always proactive.
A team player, positive, friendly, punctual and professional while enjoying collaborating across departments and a can-do attitude.
Ability to juggle multiple priorities and meet deadlines.
ERP experience is a plus!
Knowledge of invoicing regulations, sales tax, or contract billing.
Distribution, fabrication, manufacturing, and/or construction experience a plus.
Physical and Work Environment:
· Primarily office-based, with occasional visits to industrial/commercial sites but usually not exposed to adverse environmental conditions.
· Light physical activity including pushing, pulling, or lifting to 10lbs.
· Extended time at a computer workstation.
· This position is an on-site role - not remote or Hybrid, located in Leeds, Alabama.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Perks and Benefits:
Medical Dental, and Vision Insurance
Prescription Coverage
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Company-paid Basic Life and Short-Term Disability (No cost to you!)
Long-Term Disability
Voluntary Life Insurance for you and your family!
401(k) retirement plan with Company Match
Paid Vacation and Holidays
Employee Assistance Program (EAP)
Gainshare Bonus Program
At C&B Piping, LLC., we know our success begins with our people. When you join our team, you become part of a company which values hard work, integrity, and building something together, become a part of C&B Piping, LLC today!
$24k-32k yearly est. 13d ago
AR Account Follow-Up Specialist - Alabama Oncology
Alabama Oncology 4.5
Collections representative job in Birmingham, AL
is located at the Birmingham Business Office
Summary: Under general supervision, an AR Account Follow-Up Specialist is responsible for account follow-up for all assigned accounts, resolving billing problems and answering patient inquiries. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. The Account Follow-Up Specialist will review insurance claims and take the appropriate action, including completion of submissions, reconsiderations, appeals, or re-working denials, to ensure payment is received timely.
Essential Duties and Responsibilities:
Performs audits of patient accounts to ensure accuracy and timely payment.
Reviews account aging monthly and reports inconsistencies and correct errors as appropriate.
Follows up on insurance billing to ensure timely receipt of payments.
Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.
Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim payments.
Reviews credit balance reports for correct recipient of refund.
Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.
Identifies problems on accounts and follows through to conclusion.
Responds to insurance companies requests for information in a prompt and professional manner.
Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner.
Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor.
Resubmits insurance claims within 72 hours of receipt.
Participates in maintaining Payor Manuals/Profiles.
Works closely with collection agency to assure that they receive updated information on accounts as necessary.
Prepares write-off requests with appropriate documentation and submits to supervisor.
Processes insurance/patient correspondence, including denial follow-up within 48 hours of receipt. Files all reimbursement correspondence daily.
Works with provided aging to monitor patient account aging and follows up appropriately.
Maintains confidentiality in regard to patient account status and the financial affairs of clinic/corporation.
Other relevant duties as assigned
Must possess a comprehensive knowledge of revenue cycle functions and systems, physician practice revenue cycle operations, revenue metrics and analytics.
Must have strong management and leadership skills that emphasize team building and collaboration. Not afraid to jump in and help with backlogs or projects.
Excellent communications skills, written and verbal with ability to provide clear direction to staff as well as presentation skills.
Proficient with computers and their applications including EMR's, Practice Management systems, databases, and Microsoft Office products such as Outlook, Excel, and Word.
Have a track record of leadership success in healthcare revenue cycle management.
Demonstrated knowledge of the federal, state, and local regulatory requirements around medical billing and coding as well as CMS and payer regulations.
Ability to work independently.
Able to manage multiple projects at once, ability to work efficiently and effectively under tight deadlines.
Demonstrates advanced analytical, evaluative, problem solving and decision-making, fostering innovative approaches to situations/processes/issues.
Strong collaborative leadership qualities, willing to work side by side with staff when “hands on” approach is needed.
Experience in a complex healthcare organization preferred with oncology experience highly desirable.
Requirements
Bachelors (preferred) in healthcare, accounting or related field or a high school graduate
3 plus years of experience
Experience in medical billing /insurance processing and balancing accounts
Company Benefits
Family/Work balance Monday - Friday work schedule
Company Holidays
Company Vacation
Excellent Medical with vision included.
Excellent Dental
Free parking
EOE
$28k-35k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist
Highfive Healthcare
Collections representative job in Birmingham, AL
Job DescriptionDescription:
The Accounts Receivable Specialist is responsible for managing HighFive's Oral Surgery insurance accounts receivable process. This role involves the timely and accurate submission of claims, following up on unpaid and denied claims, and working with insurance companies. The accounts receivable representative will also work closely with healthcare payors or patients to resolve any billing discrepancies or issues. The goal is to exceed HighFive's net collection rates and reduction of aging receivable as established by the RCM management team.
Responsibilities
Investigate, appeal, and resolve denied or rejected claims by insurance payors. Work with insurance companies to clarify discrepancies and ensure proper reimbursement.
Review and assess Explanation of Benefits (EOBs) at the claim level to determine issues.
Determine root cause of any billing related or claim submission issues to prevent recurrence.
Make corrections to claims based on denials and rebill utilizing standardized process and procedures.
Follow up with unresolved claims through system resources, clearinghouse, payer portal or call to the payor, when necessary.
Assess whether an appeal is required for a claim denial. Track appeals to ensure timely payment and resolution.
Spot recurring patterns in denials and report them to management for further analysis and action.
Effectively communicate both verbally and in writing with team members, payors, patients, and other relevant parties.
Keep up to date with internal processes, industry standards, and government regulations relevant to denial management to ensure compliance and best practices.
Participate in or take on special projects or additional duties as required by the team or management.
Meet or exceed required accounts per day to meet HighFive and provider's expectations.
Achieve department goals for net collection rates and the resolution of denied claims, including those successfully paid or overturned.
Requirements:
Oral Surgery billing experience required.
High school diploma or equivalent; associate or bachelor's degree in healthcare, business, or a related field preferred.
Minimum of 2 years of experience in healthcare billing and accounts receivable.
Knowledge of medical insurance plans, billing procedures, and healthcare reimbursement processes.
Proficiency with Electronic Health Record (EHR) systems and billing software.
Dental billing experience preferred but not required.
Working knowledge of excel and system workflows.
Prior experience with mid or large-scale healthcare business office of 100 or more providers preferred.
Strong attention to detail with the ability to accurately review and process claims.
Excellent communication and problem-solving skills.
Ability to work independently and manage multiple tasks simultaneously.
Knowledge of HIPAA and other healthcare compliance regulations.
$27k-35k yearly est. 3d ago
Accounts Receivable
McSweeney Chevrolet GMC/CDJR
Collections representative job in Clanton, AL
Job Summary McSweeney Auto Chevrolet GMC/CDJR is currently seeking an Accounts Receivable Specialist to join our growing team! Benefits
Very Competitive Pay
Health
Dental
Vision
Life Insurance
401K
Vacation and PTO
Holiday Pay
Family Owned
Responsibilities:
Receipt all monies received for new and used car deals and dealer trades.
Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.)
Process dealer trades in and out.
Office Filing / Scanning Invoices
Prepare daily deposit from Sales, Parts and Service.
Complete end-of-month accounting report
Any other duties as assigned by supervisor
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications
Dealership accounting experience required. ADP experience required. Competent with MS Office suite.
Self-motivated; able to effectively prioritize tasks and organize schedule
Good interpersonal and oral communication skills
A/R, Billing Clerk, General Accounting skills
Must have knowledge of Excel
Reynolds and Reynolds experience a PLUS
All applicants must be authorized to work in the USA
APPLICANT MUST BE DETAIL ORIENTED, ABLE TO MEET DEADLINES, WORK UNDER PRESSURE, FOCUS THROUGH DISTRACTIONS, AND WORK INDEPENDENTLY.
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
$27k-35k yearly est. Auto-Apply 60d+ ago
Payment Specialist
Insight Global
Collections representative job in Birmingham, AL
Must Haves:
High School Diploma
2+ years of payment posting for a healthcare facility
Reliable at home internet
Plusses:
Understands Excel
Bachelor's Degree
Experience at a large healthcare system
Endovision EMR experience
Day to Day:
An endodontics and oral surgery client in Alabama is seeking payment poster to join their team. They will be responsible for accurately processing and posting payments received from patients and insurance companies. This role involves managing a high volume of billing statements, updating account adjustments, and maintaining detailed records of account standings. Key duties include accepting payments, reconciling payment deposits, preparing payment batches, and conducting audits for billing cycles.
$25k-33k yearly est. 17h ago
Medical Billing Associate
Seale Harris Clinic
Collections representative job in Birmingham, AL
CPC Certification preferred.
Qualified candidates will have a High School Degree or equivalent and a minimum 3-5 years physician office experience in the area of billing and coding.
At Seale Harris Clinic, our Billing Representatives prepare bills / invoices, and record amount due for medical procedures and services, contact patients in order to obtain or relay account information verify accuracy of billing data and revise any errors, review and retain medical records in order to compute fees and charges due, facilitates the accurate and timely entry of daily charges, accurately posts patient and insurance payments, maintains proper quality control to ensure all charges and payments have been entered.
$24k-32k yearly est. 60d+ ago
BILLING SPECIALIST
C&B Piping
Collections representative job in Leeds, AL
Job Description
Company History:
At C&B Piping, LLC, our goal is not to be the largest supplier, but to be the best supplier of ductile Iron Pipe and Steel fabrication products in the industry.
Since 1986, we're proud to be a full-service manufacturing supplier of ductile iron piping systems with a primary focus on water and wastewater treatment plant. We are in the industry of supplying piping systems that keep clean water flowing across the country. We handle the full rage (3" - 64" +) of ductile iron pipe. We are licensed applicators of Protecto 401 Ceramic Epoxy and Ceramapure PL90 linings and we do it all while treating our customers just as we would want to be treated. From our headquarters in Leeds, Alabama, and facilities in Arizona and Virginia, we're known nationwide as the largest provider of porcelain glass-lined ductile iron piping systems.
We build more than pipe, our craftsmanship, innovation, and unwavering customer care begins with our people. Now an independent subsidiary of AMERICAN Cast Iron Pipe Company, we're growing stronger than ever. We believe in hard work, integrity, and supporting our people the same way we support our customers. We work for incredible customers; we work alongside great people. We partner with great suppliers, and if you are looking for a place where your contributions truly matter, this is it.
About the Billing Specialist Role:
We are looking for a detail-driven, high-energy Billing Specialist to join our dynamic finance team. This role is perfect for someone who thrives in a fast-paced, high-volume environment, loves numbers, and takes pride in keeping things running smoothly behind the scenes.
While this role is heavily focused on billing, you'll also get to flex your skills preparing, reviewing, and processing accurate invoices. This role works closely with our Project Managers, Sales, and Operations teams to resolve billing discrepancies; time management is a must! Every day is different and that's what makes it exciting, you will be helping our financial engine continue to run like a well-oiled machine and have fun doing it!
What you'll be Doing as the Billing Specialist:
Review billing discrepancies and resolve all invoices accurately and timely.
Review billing data being compliant with contracts or pricing agreements.
Maintain meticulous and detailed records and documentation.
Collaborate with Project Managers and Sales professionals daily.
Ability to understand product codes and dimensions.
Ability to understand work orders and variances.
ERP experience is a plus.
Process adjustments, credits, and rebills as needed.
Matching vendor invoices to PO Receipts, resolving discrepancies, and issue payments with precision.
Reconciling vendor accounts along with credit card statements.
Support Accounts Receivable by creating invoices, posting payments, and assisting with collections as needed.
Prepare journal entries, general ledger reconciliations, and month-end accruals.
Partnering with teammates across departments to improve processes and ensure financial accuracy.
Maintain confidentiality of all financial along with customer, and vendor, information.
Work and/or Education experience for the Billing Specialist:
3+ years in a high-volume full cycle, complex billing experience.
High school diploma or equivalent; Associate Degree in Accounting is a plus!
Solid understanding of Billing principles and ERP software/Excel skills (Global Shop experience is a plus!).
Strong analytical skills, organized, numbers are your jam, detail obsessed, dependable, and always proactive.
A team player, positive, friendly, punctual and professional while enjoying collaborating across departments and a can-do attitude.
Ability to juggle multiple priorities and meet deadlines.
ERP experience is a plus!
Knowledge of invoicing regulations, sales tax, or contract billing.
Distribution, fabrication, manufacturing, and/or construction experience a plus.
Physical and Work Environment:
· Primarily office-based, with occasional visits to industrial/commercial sites but usually not exposed to adverse environmental conditions.
· Light physical activity including pushing, pulling, or lifting to 10lbs.
· Extended time at a computer workstation.
· This position is an on-site role - not remote or Hybrid, located in Leeds, Alabama.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Perks and Benefits:
Medical Dental, and Vision Insurance
Prescription Coverage
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Company-paid Basic Life and Short-Term Disability (No cost to you!)
Long-Term Disability
Voluntary Life Insurance for you and your family!
401(k) retirement plan with Company Match
Paid Vacation and Holidays
Employee Assistance Program (EAP)
Gainshare Bonus Program
At C&B Piping, LLC., we know our success begins with our people. When you join our team, you become part of a company which values hard work, integrity, and building something together, become a part of C&B Piping, LLC today!
Job Posted by ApplicantPro
$24k-32k yearly est. 14d ago
Data collector / Driver
Tsmg
Collections representative job in Sylacauga, AL
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements:
Must have a valid Driver License (driving experience, 1-2 yrs minimum)
Must have parking for a vehicle
Must be authorized to work in the US
Must pass the background check
Enjoys driving, with flexible schedule
Available for a minimum of 3 months
Responsible & Reliable
Good driving skills
Great communication skills
High level of responsibility
General car knowledge
Tech savvy (smartphone and basic apps)
Basic computer skills
Self-motivated and detailed oriented
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
$31k-35k yearly est. Auto-Apply 60d+ ago
Driver / Data Collector in Tuscaloosa, AL
TSMG
Collections representative job in Tuscaloosa, AL
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
How much does a collections representative earn in Hoover, AL?
The average collections representative in Hoover, AL earns between $24,000 and $39,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Hoover, AL
$30,000
What are the biggest employers of Collections Representatives in Hoover, AL?
The biggest employers of Collections Representatives in Hoover, AL are: