Collections senior representative vs senior representative

The differences between collections senior representatives and senior representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collections senior representative and a senior representative. Additionally, a senior representative has an average salary of $56,621, which is higher than the $47,814 average annual salary of a collections senior representative.

The top three skills for a collections senior representative include strong customer service, data entry and FDCPA. The most important skills for a senior representative are excellent negotiation, patients, and data entry.

Collections senior representative vs senior representative overview

	Collections Senior Representative	Senior Representative
Yearly salary	$47,814	$56,621
Hourly rate	$22.99	$27.22
Growth rate	-8%	-4%
Number of jobs	13,950	107,601
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 61%
Average age	46	40
Years of experience	12	12

Collections senior representative vs senior representative salary

Collections senior representatives and senior representatives have different pay scales, as shown below.

	Collections Senior Representative	Senior Representative
Average salary	$47,814	$56,621
Salary range	Between $34,000 And $67,000	Between $30,000 And $105,000
Highest paying City	-	Washington, DC
Highest paying state	-	New Jersey
Best paying company	-	Brookfield Properties
Best paying industry	-	-

Differences between collections senior representative and senior representative education

There are a few differences between a collections senior representative and a senior representative in terms of educational background:

	Collections Senior Representative	Senior Representative
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Collections senior representative vs senior representative demographics

Here are the differences between collections senior representatives' and senior representatives' demographics:

	Collections Senior Representative	Senior Representative
Average age	46	40
Gender ratio	Male, 37.3% Female, 62.7%	Male, 45.9% Female, 54.1%
Race ratio	Black or African American, 12.5% Unknown, 4.0% Hispanic or Latino, 18.0% Asian, 3.6% White, 61.4% American Indian and Alaska Native, 0.5%	Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	7%

Differences between collections senior representative and senior representative duties and responsibilities

Collections senior representative example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Avoid legal challenges by complying with the guidelines set forth in the FDCPA and company collection policies.
Track and contact responsible party's to secure payment of outstanding debts following FDCPA and HIPAA guidelines.
Integrate experimental ISR technologies to maximize intelligence collection and reduce work load on analysts and high demand low density collection assets.
Work with customers to research and resolve billing issues, including credit card declines and ACH returns and rejects.
Maintain collection portfolios on a daily basis to reduce DSO.

Senior representative example responsibilities.

Utilize creative PowerPoint presentations that motivate student prospects to attain educational goals.
Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
Coach and provide QA improvement.
Create in-store display windows and arrange furniture.
Work with Wal-Greens during CCR project as TL1.
Answer distributors' inquiries and promote company's products and sales events.

Collections senior representative vs senior representative skills

Common collections senior representative skills

Strong Customer Service, 11%
Data Entry, 10%
FDCPA, 7%
Collection Practices, 7%
Customer Service, 6%
Strong Negotiation, 6%

Common senior representative skills

Excellent Negotiation, 10%
Patients, 9%
Data Entry, 7%
Financial Services, 7%
Technical Assistance, 5%
PowerPoint, 5%

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Collections Senior Representative
Collections Senior Representative vs Senior Representative

Updated January 8, 2025

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