Collector of internal revenue jobs near me - 38 jobs

JOB DESCRIPTION Job SummaryProvides support for medical records collection activities. Supports quality improvement activities through outreach to providers for collection of medical records for Healthcare Effectiveness Data and Information Set (HEDIS) specific data collection, projects and audit processes. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties * Outreaches to providers via phone call, fax, mail, electronic medical record system retrieval and direct on-site pick up for collection of medical records. * Loads medical records and reports from provider offices into the Healthcare Effectiveness Data and Information Set (HEDIS) application. * Supports annual HEDIS audit and other like audits, and organizes provider outreach, pursuit, collection and upload of provider medical records into the internal database. * Provides project management support to leadership via coordination, identification, pursuit and collection of medical records and other required data with other HEDIS staff. * Participates in meetings with vendors related to the medical record collection process. * Some medical records collection related travel may be required. Required Qualifications• At least 1 year customer service experience, preferably in an administrative support capacity in a health care setting, or equivalent combination of relevant education and experience. * Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements. * Excellent customer service and active listening skills. * Proficiency with data analysis tools (e.g., Excel). * Ability to manage files, schedules and information efficiently. * Ability to effectively interface with staff, clinicians, and leadership. * Strong prioritization skills and detail orientation. * Strong verbal and written communication skills, including professional phone etiquette. * Microsoft Office suite/applicable software program(s) proficiency, and ability to learn new programs. Preferred Qualifications * Registered Health Information Technician (RHIT). * Medical records collection experience. * Managed care experience. * Basic knowledge of Healthcare Effectiveness Data Information Set (HEDIS) and National Committee for Quality Assurance (NCQA). * Project planning experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $21.65 - $31.71 / HOURLY * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Full-time Description ABOUT US For over 55 years, we have been recognized as a global innovator in advancing care for foot and ankle conditions, sports medicine, and related clinical programs. Our mission is to enhance quality of life by delivering the most advanced, patient-centered foot and ankle care. At WFAI, we've experienced remarkable growth and remain committed to a future guided by that same momentum. As our organization continues to expand, we remain grounded in our core values: integrity, excellence, trust, compassion, tradition, and innovation. Position Summary: We have an immediate need to hire an experienced Insurance collector who will be responsible for reviewing claims activity for billing and submitting claims in the revenue cycle billing and claims functions. Including responsibility for billing, submission, and resolving billing from the clinics, surgery centers, and hospitals related to the company. The individual will need to identify, and present process improvement recommendations based on gathered knowledge and experience while working directly with the providers' documentation and productivity. Determine and assess patient records, review accounts receivable activities, and collect payments. This position is responsible for effectively communicating with clinicians on a regular basis. Key Responsibilities: Review and appeal unpaid and denied claims based on standard appeal processes as governed by the payor Determine accuracy of Insurance Payments and follow up on discrepancies. Run and build reports as required and/or requested. Experience with high volume, strategic management of A/R Respond to patient and/or insurance companies billing questions in a timely manner. Perform miscellaneous job-related duties as may be assigned. Execute work on assigned claim worklists, AR worklists, reporting, or projects. Communicates trends and root issues through proper lines of reporting. Provides support to medical providers and practice specialists as appropriate regarding coding compliance documentation. Meets productivity and Key Performance (‘KPI') Indicator standards. Must demonstrate highly ethical behavior and good judgment including the ability to always maintain the utmost confidentiality appropriate within a medical work environment. Requirements QUALIFICATIONS: Required: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. Minimum of 3 years' experience interpreting insurance explanation of benefits, with minimum of 3 years' experience with medical claims, billing, payment posting and insurance collections with a high school diploma or equivalent. Active Certified Professional Coder (CPC) required. Ability to use independent judgment and to manage and impart confidential information appropriately. Knowledge of legal, regulatory, and policy compliance issues related to medical coding and billing procedures and documentation. Knowledge of all Insurance guidelines especially Medicare and Medicaid according to standards. Ability to effectively communicate logically and clearly both verbally and in writing. Respectfully accepts coaching and guidance understanding it is intended to impart knowledge and help with success in the role. Understands office gossip is frowned upon and consciously does not participate. PC Proficient with good working knowledge of Microsoft Office, including Word, Excel, and Outlook, database systems and report generation. Ability to occasionally travel to hospitals / clinics. Able to provide proof of legal eligibility to work in the United States without sponsorship. Ability to successfully pass an in-depth background investigation and DMV report. Desired: Ancillary billing experience is preferred. BENEFITS: Competitive hourly pay rate depends on experience level. Medical Dental Vision Life Insurance Flexible Spending Account Healthcare Spending Account 401(k) Matching Paid Time Off Training Provided Pet Insurance Remote work PHYSICAL DEMANDS: Physical demands to successfully perform the essential functions of this job including but are not limited to walking, sitting, stooping, kneeling, standing, and crouching The employee must be able to regularly lift up to 10 pounds No specific vision requirements No specific noise requirements AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS: Qualified individuals with disabilities may request reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation. This role is open to candidates in Alabama, Illinois, Indiana, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, New Mexico, Ohio, Virginia, Tennessee, Texas, Virginia, and Wisconsin.

This position is responsible for the timely collection of delinquent loans. Works within the established department policies and procedures to ensure that the credit union's delinquency is within parameters established by management. Adds value to the credit union by reviewing delinquent accounts and taking the appropriate action necessary to ensure the credit union receives payments. Appropriate action taken at the appropriate time reduces credit union losses. Responsibilities: Reviews and works assigned delinquent accounts. Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment following credit union policy, procedures and applicable state and federal laws including FDCPA. Ensures documentation of all work done is accurate and complete. Recommends, vehicles for repossession. Conducts skip tracing for locating members as necessary. Makes recommendations for extensions or deferments. Stays current on collection process knowledge, legal/regulatory requirements and trends. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Works with each member for a positive resolution for the member and NuVision Federal Credit Union. Treats team members and members with respect. Other related duties as assigned. Qualifications: Must possess 1 year of hands-on collection experience, dealing with real estate, secured and unsecured loans and repossessions. Must have a strong background in the Fair Debt Collection Practice Act. Working knowledge of general collection practices. Must have computer proficiency and working knowledge of Microsoft Office and products including Word, Excel and Outlook. Good time management skills and ability to multi-task and prioritize work. Strong attention to detail. Good written and verbal communication skills. Ability to work in a fast-paced goal-oriented environment. Good organizational, follow-through, negotiation, and problem-solving skills. Commitment to excellent customer service. Education: High School Diploma or GED required. Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $23.29 - Mid $29.11 - Max $34.91 Arizona: Min $20.53 - Mid $25.67 - Max $30.80 Florida: Min $19.58 - Mid $24.48 - Max $29.37 Nevada: Min $21.01 - Mid $26.26 - Max $31.51 Texas: Min $19.77 - Mid $24.72- Max $29.66 Washington: Min $23.86 - Mid $29.83 - Max $35.79 Wyoming: Min $20.25 - Mid $25.31 - Max $30.37 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Website: nuvisionfederal.com/careers Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has exciting Remote Full-Time opportunities within the Tri-County area, for the following roles: The primary focus of these roles is to ensure that patient accounts are efficiently collected in compliance with applicable laws and regulations. Further, the Medical Collectors are in charge of all duties related to the billing and collection activities of accounts receivable. CORE JOB FUNCTIONS * Coordinates the resolution of patient accounts and verifies patient's demographic and insurance information. * Reviews and monitors reimbursements due, and determines appropriate collection methods and account follow-up procedure. * Pursues insurance carries by placing phone calls, documenting work performed, and setting safeguards to ensure that payments are received. * Prepares monthly report for account receivables and other items assigned. * Reviews benefit explanations from insurance companies and takes proper actions to request adjustments or refunds when applicable. * Identifies trends and any problems with particular payors and reports findings to supervising staff. * Responds to over-the-phone and in-person inquiries from patients and insurance carriers. * Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Medical Collector * High School diploma or equivalent required * Minimum 1 year of relevant experience required Sr. Medical Collector * High School diploma or equivalent required * Minimum 3 years of relevant experience required Knowledge, Skills, and Aptitudes: * General knowledge of office procedures and operations. * Ability to communicate effectively in both oral and written form. * Skill in completing assignments accurately and with attention to detail. * Knowledge of generally accepted accounting procedures and principles. Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

The Medical Collector contacts payers for status of payment of outstanding claims, including commercial and government carriers, and patient liabilities in the appropriate time frame. Responsible for rebilling of all claims as needed, including correction of missing/inaccurate data, and appeals of denied claims with appropriate documentation for processing and payment. Identifies and submits appropriate and accurate adjustments to accounts. Identifies and refers uncollectible accounts to outside collection agencies or bad debt write off. Specific duties include, but are not limited to: Initiate follow-up with insurance companies for payments of pending claims. Appeals denied claims with insurance carriers. Research credit balances to determine if a refund is due. All EOB's have to be pulled and a check request form is given to Management for approval before a check is cut. Reviews and interprets contracts and billing. Takes incoming calls from providers or patients meeting service level standards. Process payments over the phone. Learn the collection system (Intergy) and work flow between other department business partners. Other duties as required. Position Requirements: High School Diploma or Equivalent Experience Minimum of 6 months prior medical billing/collections experience. Experience in healthcare/medical industry preferred. Proven experience in using multiple computer screens and applications simultaneously to navigate, type, and access information. Experience navigating insurance company web portals. Strong multi-tasking abilities. Strong verbal and written communication skills. Team player with ability to communicate at all levels in the organization and with different types of customers. Physical Requirements: Standard Office Environment. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, WA, NY, Jersey City, NJ, and CO click here to view pay range information. Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Auto Collector will identify delinquent accounts, locate, and notify customers of delinquent status, initiate appropriate action to n balances, and maintain all related records. This position is work remotely from home. Top pay and commission for top collectors.ESSENTIAL DUTIES AND RESPONSIBILITIES: • Making outbound calls to client portfolio customer accounts• Receiving inbound calls to discuss customer accounts• Negotiating payment from customer• Monitor the status of delinquent accounts• Records payments made to the customer's account• Investigates disputes balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance• Ensures the security of customer files and delinquent account reports• Performs other duties as necessary QUALIFICATION REQUIREMENTS: • Excellent verbal and written skills• Basic understanding of the Fair Debt Collection Practices Act (FDCPA) and state and federal laws pertaining to collection activities• Excellent organizational skills with great attention to detail• Ability to keep information confidential• Professional demeanor and dependable work ethic• Ability to exercise integrity and discretion • Ability to remain professional in tense situations• Ability to work in a fast-paced environment• Ability to multi-task EDUCATION, EXPERIENCE, • Associate or Bachelor's degree from an accredited college or university • Minimum 2 years' experience in a collections agency or related industry• Experience with the Auto industry

About Us: Perez Morris is a women-owned business defense law firm headquartered in Columbus, Ohio, with offices in Cleveland, Ohio, New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. Our attorneys are licensed to practice across the country. We pride ourselves on being good people, doing great legal work, exceptionally well. We serve clients in industries ranging from retail to healthcare to manufacturing to transportation and logistics. We look for self-motivated, intelligent, business-minded, diverse personnel who want to work at a firm passionate about investing in its people and in the communities where we live and work. Job Summary: We are seeking a motivated and reliable Third Party Debt Collector to join our collections team. In this role, you will be responsible for managing accounts with debtors with past-due accounts, negotiating payment plans, and maintaining accurate records. This is an excellent opportunity for someone looking to start a career in collections. Key Responsibilities: Communicate with debtors to negotiate payment solutions. Provide accurate information regarding balances, payment options, and possible consequences of non-payment. Maintain professionalism and empathy when handling sensitive financial situations. Counsel debtors on resolution for their payment obligations. Manage payment weekly/monthly arrangements. Analyze accounts to identify possible issues for a quicker resolution. Record all customer interactions and update account status in the database. Follow all company policies and federal/state regulations. Escalate complex issues to senior team members when necessary. Meet monthly collection goals. Qualifications: High school diploma or equivalent . One year of collections of experience with accounts, customer service, or a related field preferred (training provided). Previous experience with government debt collection a plus but not . Excellent communication and negotiation skills. Ability to handle difficult conversations with patience and professionalism. Basic computer skills and familiarity with Microsoft computer skills Dependable, organized, and detail-oriented. This position is for our Columbus, Ohio office. Hours are generally 8:30 a.m. to 5:30 p.m. (Monday through Friday). The firm offers full benefits, including paid holidays and vacation, health care insurance, 401k, potential monthly performance bonus' based on desk performance, and an excellent work environment. Submit your resume to Leah Mako, Director of People Operations at ********************** Perez Morris is an equal opportunity employer, and we encourage and intentionally seek diverse perspective and work experience.

This position is responsible for the collection of past due accounts on all title and other asset loans, controlling delinquency, protecting Company assets, mitigating Company losses, developing customer relations in order to secure payment, working with forced place insurance, requesting repossession or charge off per Company policy, and making appropriate judgment credit decisions. This position is eligible for a shift differential. Essential Functions * Comply with Company policy and procedure * Comply with federal and state regulations * Develop use of Signature, collection system, and Nautilus * Develop use of phone software systems * Identify and resolve Branch office collection issues * Prepare loan modification and repayment plans * Recommend accounts to repossession * Recommend accounts for charge-off * Prepare and analyze departmental reports * Meet departmental service standards * Coordinate collection efforts with offices * Review documentation for data integrity * Ensure appropriate modifications, extensions, renewals, deferrals, and re-ages * Analyze delinquent account records * Update records of past due accounts * Attempt to obtain quality right party contact with borrower and co-borrower * Attempt to obtain voluntary payment of debt * Confirm location of vehicle and condition * Advise on related laws, regulations, policies, and procedures * Negotiate appropriate payment agreements * Monitor payment progress effectively * Maximize methods of skip tracing * Identify and refer accounts requiring legal action * Ensure timely collections efforts * Assist borrowers with forced place insurance * Mitigate losses to the Company * Coordinate efforts with commercial collections (Loss Mitigation Department) * Coordinate with acquisition coordinator to repossess titled asset * Coordinate with recovery department for judgments as needed * Coordinate with impound, law enforcement, and insurance companies as needed * Coordinate with Bankruptcy Specialist * Coordinate collections with Branch Offices * Make appropriate credit judgment decisions * Pacify non-cooperative customers * Recommend improvements to procedures * Recommend fee-generating alternatives * Recommend service / delivery enhancements * Analyze / investigate to resolve questionable payments or charges * Attempt to out-perform delinquency expectations * Minimize departmental non-payroll costs * Manage personal workload/workflow * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Education + Experience preferred * High school diploma or equivalent * 3-5 years of customer service / administrative experience Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Updated/Reviewed 12.04.25 Foster Dog Content Collection Job Industry: Charity / Social Services / Non- Profit Organization Foster Dog Content Collection for Dog Rescue - Volunteer (Unpaid) Job Type: Part Time Office Setting: Fully Remote Remote: Yes Compensation: Volunteer Hours Per Week: 5 (flexible) Role Mission The Foster Dog Content Collector is responsible for gathering up to date information and media on foster dogs for purposes of accurate records and advertisement. They are the link between our foster families, who are taking care of our rescued dogs and the teams who advertise them. We do not have a kennel or building, and rely 100% on online platforms to advertise our dogs; requiring high quality and up to date content/media to attract potential adopters. Role is remote and five hours per week on your schedule. What Winning Looks Like Key Results Area #1 - Raw Content Stays current on intakes and dogs in program Special attention to long term residents Point of contact between Foster Family and Dog Ad Pack Proactively gathers content on all available dogs weekly via Baserow forms Social Media Blink Key Results Area #2 - Media Organization Protects Baserow as source of authority Uploads photos, videos and copy to Google Drive Manages Master Dog Ads folders in Google Drive and keeps up to date Archives adopted dog content Key Results Area #3 - Ad Creation Collaborates with Creatives team Sensitive and aware of fosters who need help with content Dispatches photographer/videographer as needed Collaborates with copywriters to create long form ads Alerts Petstablished Specialist when content is ready to upload to Petstablished Needed Skills Systematic. Reaches out to each foster family on a routine and scheduled basis Organized. Keeps all media files organized within file and folder system Has a desktop computer or tablet (phone will be too difficult to navigate spreadsheets) Pleasantly persistent to those fosters who need extra motivation to complete forms Unique Company Culture and Mission Our Mission At Path of Hope Rescue we save pregnant dogs and puppies from high kill shelters in the Southern United States. Our Spokane, Washington based Rescue strives to decrease the euthanasia rate of high risk dogs in the southern United States by transporting pregnant dogs and puppies to the Pacific Northwest to find adoptive homes. We do not have a kennel or building location and are 100% foster based. We currently have two paid employees and rely heavily on volunteers and fosters as we work to build out our paid staff roles. Our Vision. Eliminating euthanasia of dogs in the South by decreasing the amount of dogs breeding unchecked and becoming the number one dog destination in Spokane by capitalizing on Spokanes love of Rescue Dogs. Core Values: Transparency - sharing the good with the bad Community - dog loving people who treat each other well Integrity - doing what you say will do Golden Rule - treating others how you would want to be treated Our Company Culture We are freedom loving American Patriots who love dogs, freedom and God. No NGO status here, we dont take a single penny from the government. We are 100% funded by small donors and our adoption program, with a few small private grants here and there. We built this organization from the ground up in 2018 with $87. We are built tough and believe that hard work pays off. Were about rolling up our sleeves and taking responsibility for our own actions. We dont do drama. There are no victims here and the system isnt out to get you, the only thing standing in your way is you and your attitude. We reward merit, not DEI or pronouns. We dont bend to the cultural rot out there. At the core of who we are, we love dogs. At PHR you will find people who recognize your dog before they recognize you. Where its normal for your dog to have his own Instagram and people who expect to be invited to your dogs birthday party. We are focused on building a strong, positive community, one dog and one person at a time. We know dogs are family and should be treated that way. And we are driven by a shared passion to make sure every dog who isnt being loved, finds their way to a family. We care for each other and have created a community of people who love making a difference in this world.

The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system. 100% remote position **_The pay range for this position is $16.12/hour (entry level qualifications) - $24.17/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._** **ESSENTIAL FUNCTIONS OF THE ROLE** Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments. Receives, reviews, and responds to correspondence related to accounts. Takes action as required. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - 2 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionFully Remote Closure Level Sales Position / Experienced Debt Settlement (Remote) Are you a seasoned debt settlement sales professional with a passion for helping people overcome financial challenges? Join our dynamic team at One Life Financial Services, a rapidly expanding debt settlement company headquartered in Saint Louis MO. We are offering a unique opportunity for individuals experienced in phone sales to thrive in a fully remote closure level sales position. About Us: One Life Financial Services is committed to assisting families burdened by debt through our diverse financial programs. While our office is based in Saint Louis MO, we are excited to extend our team to talented individuals nationwide. As a remote Closure Level Sales Representative, you will play a pivotal role in guiding clients toward financial freedom. Responsibilities: - Assess clients' financial situations and credit accounts remotely. - Build rapport and gather essential information via inbound calls. - Educate clients on various financial solutions to resolve their debt. - Utilize consultative sales scripting to present and sell tailored debt program options. - Conduct outbound calls on warm leads and follow up through emails and texts. - Continuously enhance sales skills and strategies without engaging in cold calling. Qualifications: - Minimum 2 years of phone sales experience handling debt settlement - incoming calls. - Proven track record as a Closer in sales, demonstrating passion and expertise. - Exceptional listening skills, attention to detail, and strong interpersonal abilities. - Excellent verbal, written, and computer skills. - Reliable internet connection and a dedicated workspace. - Motivated, driven, and committed to achieving success. What We Offer: - Competitive compensation, daily/weekly bonuses, and lucrative monthly commissions. - Average earnings range from $7,500 to $10,500 per month; top performers can earn $12,000 to $17,500 monthly. - Ongoing training and professional development to enhance your skills. - Opportunities for career advancement and growth within our organization. How to Apply: To be considered for this fully remote position, please email your resume to *********************. We are an equal opportunity employer and welcome candidates of all backgrounds. Job Type: Full-time Pay: $5,000.00 - $17,000.00 per month Benefits: - Dental insurance - Health insurance - Vision insurance - Paid training Weekly working days: Monday to Friday Work setting: Fully remote This is a remote position.

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Work Location: This is a remote/work from home position. Compensation: $17/hour plus bonus Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Call consumers to secure payments on past due accounts. Each call is unique…you'll never get bored! * Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit! Qualifications * High School diploma or equivalent * Access to high-speed internet required. * FDCPA knowledge preferred. * Professional phone etiquette and solid negotiating skills. * Positive attitude and strong customer service aptitude. * Ability to problem solve and multitask. * Willingness to maintain confidentiality. * Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers! * Ability to exchange accurate information effectively over the phone. Physical Requirements: * Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols * Frequently required to sit, stand, walk, talk, hear, bend and reach * Ability to reach with hands and arms * Occasionally lift and/or move up to 20lbs with or without accommodation * Ability to stand for long periods of time with or without accommodation For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws. INDSJ

We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. Come explore the possibilities in our exciting, fast paced, high volume, work environment! Hours for this positions will be 10:00am - 7:00pm Eastern Time SUMMARY The Collector serves as an information source to all areas of the company on credit and accounting related questions; works closely with the sales force to develop strategies to enable future sales growth while protecting one of the company's largest assets, the Accounts Receivable. Formulates a successful approach to managing a large portfolio of assigned accounts, consistent with company policies and in support of providing a positive customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Updates customer credit terms as needed, working closely with the sales force to develop strategies for future sales growth. Serves as a primary source for all accounting questions by the sales force. Serves as the information source for all customers, both internal and external, to get credit and accounting related issues resolved. Maintains extended knowledge of Credit Administration requirements for updating/opening new accounts. Makes strategic decisions on the value of adjusting late charges as a collection tool. Approves late charge adjustments. Evaluates special billing (delayed and split) and large order requests for credit-worthiness, following the company guidelines, with the ability to make sound decisions and balancing the needs of the customer with the requirements of the company in support of the sales effort. Contacts customers by phone, email and/or letter to resolve past due balances and include analysis of trade references and customer payment history, while strengthening the customer relationship. Uses organizational skills and ability to prioritize independently in order to manage portfolio. Keeps detailed extended note files of all phone and email contacts; maintains complete records of all customer contact to support any future collection activity. Uses a combination of knowledge, experience, and analysis, working with multiple departments, often taking the lead to resolve accounting related issues. Contacts customers regarding "non-sufficient funds" checks and makes arrangements for replacement. Resolves customer complaints and/or problems, including account reconciliations, often using spreadsheets to solve an issue and to assist in keeping the customer current for the long term. Handles credit card declines. Keeps sales force apprised of collection efforts and works closely to develop approach to resolve issues. Prepares accounts for collections, placing the final call to the customer and preparing complete package to placement with an agency. Handles a high volume of telephone calls and emails. Reviews suspended orders to determine and execute appropriate course of action. Reviews and updates credit lines in accordance with company guidelines and review of history, trade references, and in-depth research. Follows-up on payments, including how to allocate them and the reasons for any deductions. Maintains follow-up list for manual payments. Researches missing and incorrect PO numbers. Maintains customer websites for paperless billing. Performs other duties as assigned SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS: Education and/or Experience Experience as a collector and/or customer service representative, preferably in a commercial collecting environment Experience working in a fast paced environment Proven ability to meet and exceed deadlines Certificates, License & Registrations No certifications required Competencies (Skills & Abilities) Knowledge of basic accounting principles Demonstrated ability to negotiate Ability to prioritize and function independently to achieve personal goals, as well as becoming active participant in achieving team goals, while supporting the mission of the company Ability to compose business correspondence; familiarity with PCs; typing ability; and excellent organizational, spelling/grammar and telephone skills. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. No travel generally required. No evening/weekend work required. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Handshake is recruiting Bill and Account Collector Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise. Details The position is remote and asynchronous; work independently from wherever you are. The hours are flexible, with no minimum commitment, but most average 5-20 hrs The work includes developing prompts for AI models that reflect your field, and then evaluating responses. You'll learn new skills and contribute to how AI is used in your field Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon. Qualifications You have at least 4 years of professional experience in one or more of the following types of work. The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models Record information about the financial status of customers and the status of collection efforts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Locate and monitor overdue accounts using computers and various automated systems. Arrange for debt repayment or establish repayment schedules based on customers' financial situations. Advise customers on necessary actions and strategies for debt repayment. Answer customer questions regarding problems with their accounts. Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. Confer with customers by phone or in person to determine reasons for overdue payments and review terms of sales, service, or credit contracts. Receive payments and post amounts paid to customer accounts. Trace delinquent customers to new addresses by contacting post offices, telephone companies, credit bureaus, or questioning neighbors. Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts. Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and writing reports. Perform administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers. Contact insurance companies to check the status of claims payments and write appeal letters for denied claims. Negotiate credit extensions when necessary. You're able to participate in asynchronous work in partnership with leading AI labs. Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI.

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. Come explore the possibilities in our exciting, fast paced, high volume, work environment! Hours for this positions will be 10:00am - 7:00pm Eastern Time SUMMARY The Collector serves as an information source to all areas of the company on credit and accounting related questions; works closely with the sales force to develop strategies to enable future sales growth while protecting one of the company's largest assets, the Accounts Receivable. Formulates a successful approach to managing a large portfolio of assigned accounts, consistent with company policies and in support of providing a positive customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Updates customer credit terms as needed, working closely with the sales force to develop strategies for future sales growth. Serves as a primary source for all accounting questions by the sales force. Serves as the information source for all customers, both internal and external, to get credit and accounting related issues resolved. Maintains extended knowledge of Credit Administration requirements for updating/opening new accounts. Makes strategic decisions on the value of adjusting late charges as a collection tool. Approves late charge adjustments. Evaluates special billing (delayed and split) and large order requests for credit-worthiness, following the company guidelines, with the ability to make sound decisions and balancing the needs of the customer with the requirements of the company in support of the sales effort. Contacts customers by phone, email and/or letter to resolve past due balances and include analysis of trade references and customer payment history, while strengthening the customer relationship. Uses organizational skills and ability to prioritize independently in order to manage portfolio. Keeps detailed extended note files of all phone and email contacts; maintains complete records of all customer contact to support any future collection activity. Uses a combination of knowledge, experience, and analysis, working with multiple departments, often taking the lead to resolve accounting related issues. Contacts customers regarding "non-sufficient funds" checks and makes arrangements for replacement. Resolves customer complaints and/or problems, including account reconciliations, often using spreadsheets to solve an issue and to assist in keeping the customer current for the long term. Handles credit card declines. Keeps sales force apprised of collection efforts and works closely to develop approach to resolve issues. Prepares accounts for collections, placing the final call to the customer and preparing complete package to placement with an agency. Handles a high volume of telephone calls and emails. Reviews suspended orders to determine and execute appropriate course of action. Reviews and updates credit lines in accordance with company guidelines and review of history, trade references, and in-depth research. Follows-up on payments, including how to allocate them and the reasons for any deductions. Maintains follow-up list for manual payments. Researches missing and incorrect PO numbers. Maintains customer websites for paperless billing. Performs other duties as assigned SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS: Education and/or Experience Experience as a collector and/or customer service representative, preferably in a commercial collecting environment Experience working in a fast paced environment Proven ability to meet and exceed deadlines Certificates, License & Registrations No certifications required Competencies (Skills & Abilities) Knowledge of basic accounting principles Demonstrated ability to negotiate Ability to prioritize and function independently to achieve personal goals, as well as becoming active participant in achieving team goals, while supporting the mission of the company Ability to compose business correspondence; familiarity with PCs; typing ability; and excellent organizational, spelling/grammar and telephone skills. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. No travel generally required. No evening/weekend work required. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This position is responsible for the timely collection of delinquent loans. Works within the established department policies and procedures to ensure that the credit union's delinquency is within parameters established by management. Adds value to the credit union by reviewing delinquent accounts and taking the appropriate action necessary to ensure the credit union receives payments. Appropriate action taken at the appropriate time reduces credit union losses. Responsibilities: Reviews and works assigned delinquent accounts. Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment following credit union policy, procedures and applicable state and federal laws including FDCPA. Ensures documentation of all work done is accurate and complete. Recommends, vehicles for repossession. Conducts skip tracing for locating members as necessary. Makes recommendations for extensions or deferments. Stays current on collection process knowledge, legal/regulatory requirements and trends. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member and other sensitive information with confidentiality. Works with each member for a positive resolution for the member and NuVision Federal Credit Union. Treats team members and members with respect. Other related duties as assigned. Qualifications: Must possess 1 year of hands-on collection experience, dealing with real estate, secured and unsecured loans and repossessions. Must have a strong background in the Fair Debt Collection Practice Act. Working knowledge of general collection practices. Must have computer proficiency and working knowledge of Microsoft Office and products including Word, Excel and Outlook. Good time management skills and ability to multi-task and prioritize work. Strong attention to detail. Good written and verbal communication skills. Ability to work in a fast-paced goal-oriented environment. Good organizational, follow-through, negotiation, and problem-solving skills. Commitment to excellent customer service. Education: High School Diploma or GED required. Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $23.29 - Mid $29.11 - Max $34.91 Arizona: Min $20.53 - Mid $25.67 - Max $30.80 Florida: Min $19.58 - Mid $24.48 - Max $29.37 Nevada: Min $21.01 - Mid $26.26 - Max $31.51 Texas: Min $19.77 - Mid $24.72- Max $29.66 Washington: Min $23.86 - Mid $29.83 - Max $35.79 Wyoming: Min $20.25 - Mid $25.31 - Max $30.37 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Website: nuvisionfederal.com/careers Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement

Collector II-Remote Purpose: The Remote Collector is responsible for managing delinquent loan and share accounts to minimize losses while maintaining a positive member experience. This role involves contacting members by phone, email, and other digital channels to resolve past-due accounts, arrange repayment plans, and educate members on available financial solutions. The Remote Collector ensures all collection activity is conducted in accordance with credit union policies, federal and state regulations, and member service standards. Primary Duties and Responsibilities: Monitor and manage assigned delinquent loan and share accounts, typically ranging from early to mid-stage delinquency. Make daily outbound calls and send electronic communications to members regarding past-due accounts. Work collaboratively with members to establish realistic repayment arrangements or loan workout options. Maintain accurate documentation of all collection efforts and member communications in the core system. Skip-trace and research member contact information as necessary to locate and engage with members. Identify potential problem loans and recommend appropriate next steps to minimize risk or loss. Follow all regulatory requirements, including the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and credit union policies. Provide exceptional member service by treating all members with respect, empathy, and professionalism. Collaborate with internal departments (Lending, Member Services, Accounting, etc.) to resolve account discrepancies. Prepare reports or updates for management as needed. Perform any other duties as assigned. Schedule and Work Expectations: Must reside within 35 miles of Fayetteville, NC. Two (2) weeks in person at the assigned office location for initial training (additional time may be required based on performance). Required to attend in-office training and refresher training. Must have reliable high-speed internet, a secure, quiet workspace, and the ability to work independently. Standard business hours can include nights, weekends, or rotating shifts, depending on the credit union's needs. Regular monitoring, quality assurance, and performance feedback Other Duties and Responsibilities: Assists VP Finance & Collections in preparing reports when necessary. Archive letters, files and other documentation of work in order to preserve record of such files. Must comply with the Federal Bank Secrecy Act, Anti-Money Laundering & Customer Identification Policy (BSA), the OFAC Policy and the Identity Theft Policy. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Training: High School diploma. On an annual basis is required to complete mandatory Bank Secrecy Act, OFAC and Red Flag Identity Theft training. Prior Experience: 3 years of similar or related experience. Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Special Skills and Abilities: Strong communication skills, both written and verbal, and the ability to explain and discuss sensitive subjects. Ability to manage a high volume of calls and multitask effectively in a remote environment. Assertive and willing to conduct collection calls. Proficiency in Microsoft Office and familiarity with credit union core systems Knowledge of collection regulations and best practices. Self-motivated, goal-oriented, and capable of working independently with minimal supervision. Strong attention to detail and record-keeping accuracy. Physical Demands: The need for physical stamina is low to moderate. Working Conditions: Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting. May require flexible hours to reach members in different time zones.