Property Manager
Communications manager job in Knoxville, TN
Reports to: Knoxville Market Leader / Director of Asset Management
Company: Muinzer
Muinzer is a private equity-style real estate investment platform focused on student housing assets located adjacent to high-growth public universities across the United States. With a 20+ year track record of delivering superior risk-adjusted returns, Muinzer owns and operates institutional-scale student housing properties near Purdue University, University of Tennessee, Auburn University, and others. The firm is vertically integrated, execution-focused, and backed by institutional capital. Muinzer has offices in Los Angeles, Chicago, West Lafayette, Knoxville, and Auburn.
Position Overview
The General Manager (GM) is the senior on-site leader for one or more student housing communities in Knoxville. This individual is responsible for driving leasing performance, operational excellence, staff leadership, and resident experience. The GM must operate with an ownership mindset, ensuring that all aspects of the property meet or exceed Muinzer's high standards of execution, professionalism, and financial performance.
Key Responsibilities
Operational Execution
Oversee the full day-to-day operations of the property including leasing, maintenance, resident relations, vendor coordination, and administrative compliance.
Execute the approved business plan for the asset with a focus on NOI growth, cost control, and asset preservation.
Ensure compliance with all Muinzer operational policies and procedures.
Leasing & Marketing
Lead all leasing efforts to maximize occupancy, rental rates, and pre-leasing performance.
Implement dynamic marketing and outreach strategies tailored to the University of Tennessee student demographic.
Utilize Muinzer's AI leasing tools (e.g., EliseAI) and CRM platforms to manage leads and ensure speed of response and lease execution.
Resident Experience
Serve as the face of the property, maintaining high visibility and engagement with residents.
Promote a responsive, respectful, and professional resident experience to support renewal rates, online reputation, and community culture.
Coordinate and oversee all resident events, social activations, and move-in/move-out experiences.
Team Leadership
Hire, train, and supervise on-site leasing and maintenance teams.
Establish performance goals, provide ongoing coaching, and hold team members accountable.
Foster a positive, team-oriented work environment aligned with Muinzer's culture.
Financial Management
Prepare and manage the site-level budget, monitor income and expenses, and drive financial performance to plan.
Review financial reports, identify variances, and implement corrective actions.
Manage rent collection, delinquency, payables, and vendor contracts with precision.
Reporting & Communication
Provide timely and accurate reports to Muinzer's Knoxville Market Leader and Asset Management team.
Participate in weekly performance reviews, leasing calls, and capital planning discussions.
Maintain excellent communication with regional and corporate stakeholders.
Qualifications
3-5+ years of experience in student housing, multifamily, or hospitality management, including direct supervisory experience.
Strong leasing, marketing, and customer service skills.
High attention to detail and ability to manage multiple priorities in a fast-paced environment.
Familiarity with property management systems (e.g., Yardi, RealPage, Entrata) and AI-based leasing platforms.
Bachelor's degree preferred; CAM or similar certifications a plus.
Ability to work weekends or non-traditional hours during leasing season and turnover periods.
Compensation & Benefits
Competitive base salary plus performance-based bonus
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Opportunities for career growth within a national platform
Muinzer is proud to be an Equal Opportunity Employer.
Forty2 Regional Property Manager
Communications manager job in Knoxville, TN
Regional Property Manager Do you thrive on leading multiple teams toward excellence and exceeding portfolio performance goals? Do you possess a strategic mindset that drives both financial growth and operational efficiency? Are you an AMAZING leader who inspires others to perform at their best and take pride in their communities? Do you combine a hands-on management style with a strategic outlook that drives both daily success and long-term growth? If you answered "yes" to these questions, this may be the ideal opportunity for you!
Forty2 LLC is a boutique property management firm hiring only the highest caliber Regional Manager talent-professionals who EXCEL in leadership, operational oversight, and strategic portfolio management. The ideal candidate will demonstrate strong financial acumen, the ability to mentor and develop high-performing property teams, and a deep commitment to delivering superior service to investors, leadership, residents and clients. This position requires exceptional communication skills, organizational discipline, and the ability to drive results across multiple properties.
Key Responsibilities
* Provide leadership and direction to Property Managers and on-site teams across multiple communities.
* Oversee and drive operational performance, financial results, leasing activity, resident retention, and overall asset value for the portfolio.
* Ensure all properties meet or exceed company goals for occupancy, revenue growth, and expense control.
* Partner with ownership and corporate leadership to develop strategic initiatives and long-term growth objectives.
* Analyze property performance metrics and identify opportunities for operational improvement or revenue enhancement.
* Mentor, develop, and support on-site teams to promote consistent performance, compliance, and professional advancement. Conduct regular site visits to review property conditions, staff engagement, and adherence to company policies and procedures.
* Ensure compliance with all Fair Housing laws, employment regulations, and company policies.
* Represent Forty2 LLC with professionalism, integrity, accountability, and enthusiasm in all interactions.
Job Requirements
* Minimum 5 years of managerial experience within the property management industry.
* Skilled in financial reporting and delivering on performance targets.
* Proven leadership and supervisory experience with the ability to coach, motivate, and retain high-performing teams.
* Strong communication, presentation, and relationship management skills.
* Proficiency in Microsoft Word, Excel, and property management software (OneSite or similar).
* Lease-up and new construction experience are beneficial.
* Ability to travel 85% of the time.
Additional Information Equal Opportunity Employer. We offer a competitive compensation and benefits plan. Personal and employment references will be verified. Background checks and drug testing are required prior to employment and during service.
Property Manager
Communications manager job in Knoxville, TN
Job Details Knoxville, TNDescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
It is the responsibility of Managers and Assistant Managers to hire, train and supervise all personnel at the property to maximize company profits. Managers and Assistant Managers should motivate the team sales and customer service for high occupancies and long lengths of stay.
Responsibilities
Manage and supervise property sales, customer satisfaction, appearance, product, revenue, and employees.
Recruit, hire, and train front desk associates, housekeepers, security, and maintenance.
Enforce all company standards.
Assist in marketing efforts, maintaining product quality as expected.
Verify available rooms and sales, monitor closing reports and employee productivity.
Verify room cleanliness and readiness-availability to rent out.
Schedule necessary maintenance on the outside of the property and in the units.
Ensure all rent and past dues are paid, all efforts are made to collect including late fees.
Supervise site employees including scheduling, discipline, timecards, training, and task assignment.
Verify guest satisfaction including great customer service, clean rooms, and work orders being handled in a timely manner.
Participate in weekly and monthly meetings.
Other duties as assigned
Qualifications
Bachelor's degree preferred
Minimum 3 years' experience as a property manager
Minimum 3 years' experience in a supervisory role.
Willingness to relocate
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 50 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Schedule flexibility including nights and weekends as well as on-call availability and possible travel.
Comply with the brand and Company uniform and hygiene policies.
Fun, dynamic environment.
Property Manager-Knoxville
Communications manager job in Knoxville, TN
Are you a proactive and detail-oriented professional with a passion for real estate and tenant relations? Luttrell Staffing Group is currently hiring Residential Property Manager positions in Knoxville, TN.Details for Residential Property Manager position:· $25-28 based on experience / Hour· Monday to Friday-8a-5p· Full-Time | Temp-to-Hire· Zero Fees - you'll never be charged for any screening service· Fast Start Date· Weekly Pay· Schedule: Weekdays and Weekends
Job Duties for Residential Property Manager position:· Manage property operations, maintenance, administration, and improvements· Prepare and oversee operating budgets and financial variance reports· Supervise rent collection, deposits, and financial record-keeping· Develop marketing strategies to boost resident retention and attract prospects· Conduct competitor surveys and adjust strategies based on findings· Implement resident relations programs to foster community engagement· Show apartments, process applications, and manage move-in/move-out documentation· Achieve occupancy goals through targeted leasing efforts· Recruit, train, and develop staff to meet operational objectives· Perform regular property inspections and schedule repairs or upgrades· Submit required reports and ensure compliance with HUD and Fair Housing regulations· Follow all policies and procedures in place· Completes any other related tasks as needed
Qualifications for Residential Property Manager position:· High school diploma or equivalent· Associate degree or bachelor's degree preferred· One to two years of related experience or equivalent combination of education and experience· A valid Driver's License required· Knowledge of Microsoft Office Suite, payroll systems and property management software· Tax credit experience preferred
If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text (865) 212-3853. We are an equal-opportunity employer.
Property Manager, Student Housing
Communications manager job in Knoxville, TN
What You'll Do: As a Property Manager, you will lead the overall operations of your community, ensuring exceptional service delivery to residents and achieving the property's financial and operational goals. You will foster a positive and collaborative work environment, provide guidance to your team, and champion our core principles to create a thriving community. This is a full-time, exempt position reporting to the Regional Manager. Where You'll Work: Discover a haven of student living at The Commons at Knoxville, an off-campus boutique-style apartment community in Knoxville, TN, just moments away from the University of Tennessee. Our 1, 2, 3, and 4-bedroom fully furnished apartments redefine comfort and convenience for students seeking the ideal home near UT. Immerse yourself in thoughtful touches within our fully furnished apartments, complete with a fully equipped kitchen, an in-unit washer and dryer, and high-speed internet, ensuring a seamless living experience tailored to student needs. For those with a taste for luxury, explore our newly upgraded units boasting modern features such as stainless steel appliances, wood-style plank flooring, quartz countertops, and upgraded lighting. What You'll Own:
Drive the financial success of the property by achieving monthly, quarterly, and annual goals, maximizing net operating income through effective revenue improvement strategies and cost management.
Lead and participate in all aspects of leasing production, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and ensure budgeted occupancy levels.
Oversee and participate in all aspects of timely rent collection, manage delinquency rates, and adhere to landlord/resident laws, including executing necessary legal actions.
Cultivate and support a high-performing team by training, mentoring, and holding team members accountable for their roles and responsibilities while fostering a positive and engaging work environment.
Recruit, hire, and develop team members, addressing performance concerns and maintaining team alignment with company policies and goals.
Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad-hoc reports.
Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
Perform other responsibilities as assigned.
What You'll Bring:
High school degree or equivalent required, bachelor's degree in Property Management, Business or related field preferred.
Must have or be willing to obtain all licenses and/or certifications as required by State and Local jurisdictions.
3 - 7 years of progressive experience in a student housing property management role, with at least one year as a Property Manager preferred.
Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
Strong leadership, communication, and problem-solving skills with a passion for driving team success.
Our Company: Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust. What You'll Get: As a Coastal Ridge Real Estate associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.
Dominion Property Manager
Communications manager job in Knoxville, TN
The Dominion Difference! Dominion Group is a vertically integrated, multi-discipline real estate investment firm focused on developing, acquiring and operating generational real estate assets in the conventional multi-family housing, affordable housing and seniors housing sectors. We deliver superior value and returns to our partners and investors in these sectors by building robust operating platforms driven by dynamic, faith-based cultures that serve to engage people, improve lives, and enhance our real estate investments. Dominion is headquartered in Knoxville, TN, with its $1.5b portfolio covering 25+ markets throughout the southeastern US.
Visit *************** for more information.
We offer Lucrative and Exciting Benefits:
* Health Insurance, including Medical, Dental, and Vision
* Life Insurance, Short-Term, and Long-Term Disability Insurance
* Telephone Doctor 24/7
* Employee Assistance Program
* Health Savings Account or Health Reimbursement Arrangement
* Paid Time Off
* Paid Holidays
* Time and a Half on Holidays
* Direct Deposit
* Employee Referral Program
* Sponsored Mission Trips-$1000 allowance and up to a week of paid time off
* Marriage Retreat-Weekend Retreat Paid in Full
* Professional Counseling-Free and Discounted Sessions Offered Annually
* Identity Theft Protection and Credit Monitoring
PURPOSE OF JOB AND ESSENTIAL FUNCTIONS
Responsible for facilitating efficient day-to-day business operations of the assigned community by overseeing and enhancing financial growth, employment and development of staff and maintaining positive resident relations. Encourages involvement in, and enjoyment of the apartment community by the residents.
PRIMARY RESPONSIBILITIES.
* Creates a positive, welcoming, supportive sense of community for residents, visitors and associates.
* Responsible for building and maintaining strong resident rapport.
* Assists in the selection, supervision and training of Leasing Agents.
* Tracks and forecasts occupancy, and develops and executes marketing strategies to generate awareness/traffic to property.
* Maintains security measures, ensuring proper incident documentation and notification to management.
* Notifies resident of issues affecting their tenancy.
* Monitors landlord-tenant relations and mediates disputes when necessary.
* Responsible for and stays current and compliant on all state, federal and local laws relating to Fair Housing.
* Negotiates and monitors contracts pertaining to the property in conjunction with Director of Operations.
* Responsible for the overall appearance of property and grounds.
* Establishes and monitors process to insure maintenance issues are resolved in a timely manner.
* Responsible for overseeing Leasing Agents/Consultant(s), and/or Assistant Manager ensuring smooth operation of all activities related to apartment rentals, move-ins, lease renewals and proper documentation is in place.
* Responsible for overseeing on-site Maintenance Technician(s), ensuring proper facility upkeep and timely fulfillment of service requests.
* Inspects apartments for move-in condition and turnover status, including determining damages and cleaning fee charges for move-outs, as well as annual renewal walk-thrus.
* Perform all job related duties as assigned by supervisor.
* Maintain regular and predictable attendance. Some Saturday and evening shifts may be required
FISCAL RESPONSIBILITIES
* Assists in preparation of annual operating budgets and works with Director of Operations to maintain budgetary guidelines.
* Develops and utilizes sound rent collection procedures, including following up with delinquent accounts.
* Responsible for timely processing of all rent checks, submits all relating/supporting documentation.
* Oversees security deposit administration.
* Reviews, approves and submits all invoices for payment.
KNOWLEDGE, SKILL AND ABILITIES
* College degree preferred.
* Three years Property Management experience preferred, preferably in a multi-family environment.
* Must be legally able to operate a motor vehicle, possess valid driver's license and auto insurance, and meet company driving requirements.
* Excellent customer service skills.
* Above average understanding of Bookkeeping/Accounting principles.
* High level of professionalism and enthusiasm.
* General business acumen.
* Intermediate office administration and computer skills (Microsoft Office, Yardi).
* Ability to manage multiple tasks concurrently.
* Strong interpersonal, communication, organizational, problem solving and time management skills.
PHYSICAL DEMANDS/WORKING CONDITIONS/ENVIRONMENT
* Capable of working long days on a frequent basis.
* Capable of pushing, pulling or lifting up to 25 lbs.
* Occasionally required to climb, kneel, crouch, bend or crawl.
* Additional physical demands include: being outside/walking across property in various weather conditions, on feet for an extended period of time, walking up and down stairs, climbing ladder.
Property Manager
Communications manager job in Knoxville, TN
Property Name:
How you'll make an impact:
Drive sales, measurably increase revenue, improve resident satisfaction, and boost our reputation within the community.
Strategically direct and mentor your team of professionals
Be a continued problem solver, assisting residents and your team alike
As a Property Manager, you will lead and lead well. Go above and beyond for your team and in turn, they'll go above and beyond for your residents.
What you'll do:
Lead a team of Leasing Agents, ensuring they meet their performance goals
Collaborate with the Maintenance team to ensure work orders and turns are being completed to S2's standards
Continuously looking for ways to increase occupancy and keep resident retention at an all-time high
Develop and execute new strategies to succeed in increasingly challenging markets
Approve and monitor budget expenditures for maximum return on investment
Report to the executive team on key business risks and opportunities
Host engagement events to show our residents how much they mean to us
Maintain the company's reputation by representing S2 and be an advocate for our Core Values
Who you are:
2+ years of Property Manager experience
Passionate about making an impact in the lives of your team and community
Must be consistently detail oriented.
Strong organizational skills.
Excellent written and verbal skills.
Ability to listen and understand goals.
Ability to think creatively and innovatively.
Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.
Knowledge of ResMan a plus
Valid driver license and auto liability insurance is required
Must have reliable transportation
Your core values:
Positive attitude
Outstanding customer service; able to consistently surprise and delight our residents
A true team player - willing to work and support at all levels
A leader- you set the tone and make work fun
Our Hours:
9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property's needs and resident activities.
Physical Demands:
• Ability to climb up to four flights of stairs to access apartments.
• Ability to walk several acres to tour community.
• Some lifting; up to 25lbs.
• Ability to sit or stand for long periods at a time.
Benefits we want to share with you:
Competitive pay with bonuses
Medical, Vision, and Dental insurance
Company-paid life insurance
401(k) with immediate vesting
Paid Vacation & Holidays
Professional or Industry Certification Reimbursement
Employee Referral Program
Apartment Rental Discounts
The Perks:
Vacation Reimbursement
Company-sponsored events & team outings
Employee Assistance Program
Commissions- S2 has a competitive commission structure to reward you for your hard work
Quarterly Bonuses based on NOI
Your First Week:
S2 Residential onboarding training program
Compliance training courses
Mentorship by peer who has graduated our Property Manager mentor program
Auto-ApplySocial Media and Community Relations Manager
Communications manager job in Knoxville, TN
As the Social Media and Community Relations Manager, you will be responsible for all aspects our social media platforms and involvement in the Knoxville and East Tennessee community. We are looking for the best in the business to lead us into year two of our brand-new, award winning, downtown Knoxville ballpark. We're looking for fresh new ideas to raise the bar within our social media presence and someone to oversee and coordinate our community relations efforts.
Duties and Responsibilities: Specific responsibilities include, but are not limited to, the following:
Develop organic and paid social campaigns for both baseball games and non-baseball events.
Shoot and post content for social media and other digital uses.
Show initiative to be creative and think outside the box.
Lead creative content meetings with other staff to develop social media pieces.
Analyze social media data to better understand our fans and drive sales, interactions, views, etc.
Assist with activation and fulfillment of corporate partners.
Ensure company involvement in the community by coming up with community minded projects, mascot appearances, attending parades, tabling events, etc.
Maintain a monthly calendar and community impact report highlighting our heavy involvement in the Knoxville and surrounding communities.
Coordinate players, coaches or staff as needed for media interviews, appearances and events.
Lead community driven / corporate partnership events including field makeovers, hospital visits, holiday give back campaigns, etc.
As always in Minor League Baseball...other duties as assigned!
Report to the General Manager.
Compensation Package:Base Salary: Based off experience.Bonus: Your year-end bonus will be based on overall improvement and accomplishments in the department. Health Insurance: eligible after 60 days of employment for base coverage (family optional at employee's expense).Vision/Dental: Available at employee's expense.401 (K) Plan: Eligible on July 1st or January 1st after 1 year of service per standard terms, 5% company match is elective (not mandatory).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Director of Communications and Marketing
Communications manager job in Knoxville, TN
Replies within 24 hours Grace Christian Academy Job Title: Director of Communications and Marketing Reports to: Executive Director of Development Time Status: Full Time General Description of Duties and Responsibilities: The Director of Communications and Marketing leads all communication and marketing efforts for the school, working closely with Grace Baptist Church communications leadership, developing and implementing key strategies and tactics. Position is responsible for promoting academic, athletic, arts, and discipleship activities and achievements of the students, faculty, and staff of Grace Christian Academy. The position will reflect high professional standards, integrity, and a commitment to excellence.
Essential Job Requirements
Provide a consistent, timely, and compelling flow of internal marketing communications to current students, parents, and staff through the use of mailings, the school website, social media, and other school communication tools.
Develop and implement an admissions marketing plan, including Google and social media advertising.
Working with the Head of School and Executive Team, prepare press releases and other materials for the purpose of providing newsworthy information that will tell the GCA story to the broader community. Act as the main media spokesperson for the school, and build relationships with the media.
Working with the Executive Director of Development, prepare content and marketing strategies to increase the school's online presence, including the effective use of social media.
Develop short and long-term plans and budgets for the marketing/communications, public relations program, and its activities; monitor progress and assure adherence.
Excellent organizational, interpersonal skills, and ability to manage multiple projects simultaneously including videographer and photography coordination.
Lead creative direction for the school through storytelling, story board creation and assisting in script writing.
Effective writer, editor, speaker, and listener.
Self-starter who can work independently as well as within a team environment.
Ability to manage and develop website content, build out web pages, and troubleshoot technical issues with the website and the school app.
The ability and motivation to set and achieve aggressive goals.
Provides discretion and keeps sensitive information confidential.
A spirit of dedication, commitment, flexibility, and responsiveness.
All other duties as assigned by the Executive Director of Development.
Spiritual
Possesses a clear testimony of personal faith in Jesus Christ and a lifestyle of biblical integrity.
Demonstrates a growing personal walk with Christ.
Be fully supportive of Grace Christian Academy's and Grace Baptist Church's mission, vision, and core values.
Maintain active membership in a local church.
Affirm and communicate doctrine consistent with the Baptist Faith and Message 2000 revision, and The Nashville Statement.
Education· Bachelor's or Master's Degree from an accredited college or university with an emphasis in communications and/or marketing preferred. Experience· Three to five years of successful communications and marketing experience. · Knowledge of the private education market. Technical Skills· Above-average typing skills.· Strong web and social media knowledge and experience. Computer Software· Ability to use graphic design software, Adobe Suite, or Photoshop.
Auto-ApplyAssistant Property Manager - Isabella Towers
Communications manager job in Knoxville, TN
Job DescriptionDescription:
Under supervision of the Property Manager, the Assistant Property Manager assists with the management of a residential apartment community. This position is responsible for leasing vacant apartments, completing recertifications, conducting inspections, and sending tenant notices. The community may have a mix of market rate / workforce units, Low Income Tax Credit LIHTC) units and/or Project Based Rental Assistance. All work must comply with company policies, laws and regulations. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.
All activities must support Knoxville's Community Development Corporation's (“KCDC” or “Authority”) mission, strategic goals, and objectives.
SUPERVISORY RESPONSIBILITIES
The Assistant Property Manager is a non-supervisory classification. In the absence of the Property Manager, the Assistant Property Manager may supervise site staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
Provides excellent customer service to internal and external customers.
Reviews and updates waiting list to maintain an active applicant pool in an effort to minimize vacancy loss in accordance with related regulations.
Leases apartments and ensuring a smooth resident move-in and lease signing. Conducts lease signing meetings to ensure consistency with communicating resident responsibilities with emphasis on items highlighted on the lease. Pre-leases vacant units to minimize vacancy loss.
Organizes and maintains resident files per established file format and resolves discrepancies upon generated EIV reports.
Finalizes certifications and obtains signatures related to annual, interim, gross rent, unit transfer, termination, initial and move-outs in accordance with program rules.
Processes documents and correspondence related to determination of rent changes between re-examination periods.
Takes appropriate and timely action to resolve resident concerns, answer questions, and respond to requests.
Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet standards for safety, cleanliness, general appearance and appeal. Conducts move-out inspections to assist maintenance staff in meeting unit turn goals and
Assists with digital and print marketing activities to attract new residents.
Addresses routine resident concerns and works with Regulatory and Compliance on Fair Housing Requirements.
Works with Regulatory and Compliance staff to implement competitive rent standards and rent rates to maximize occupancy and net operating income on market rate units and ensure that LIHTC rents follow State and Federal requirements.
Prepares regular and special reports for the Property Manager.
Recommends budgeted and emergency contractor services.
Follows approved processes and procedures and makes recommendations for improvements.
Visits residents who are not complying with lease terms and assists them in become compliant.
Refers residents to community social service agencies and guides them to resources to help with self-sufficiency goals as appropriate.
Develops and strengthens relationships with community agencies, public organizations, law enforcement, local, state, and federal governments, social services agencies, etc. to improve services available to residents.
Maintains off-duty availability via KCDC-provided cell phone.
Must be available to work a modified weekly schedule and Saturdays as scheduled.
Performs other duties as assigned.
Must have affordable housing experience.
Requirements:
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of and ability to apply residential property management principles, methods, and practices.
Knowledge of housing programs such as low-income public housing, project based rental assistance, tax credits, and market rate.
Knowledge of the principles and practices for effectively marketing residential apartments.
Knowledge of policies and procedures, federal and state laws and regulations related to property management.
Knowledge of REAC standards and the methods, techniques, and practices of building maintenance and repair.
Knowledge of how to conduct unit, site, and common area inspections in accordance with HUD requirements.
Knowledge of human behavior and social interaction as they relate to resident issues.
Proficient in the use of MS Office Suite (Outlook, Excel, Word and PowerPoint), property management software, and human resources information systems.
Ability to effectively communicate in written and spoken forms.
Ability to provide excellent service to internal and external customers such as providing accurate and timely responses to questions in a professional manner.
Ability to read and understand contracts, laws, and regulations related to property management.
Ability to prepare and present clear and accurate reports to diverse audiences.
Ability to establish and maintain effective working relationships with superiors, subordinate employees, representatives of social agencies and civic groups, law enforcement officials, residents, and the general public.
Ability to prepare clear and accurate reports.
Ability to speak and understand Spanish, is desired.
BEHAVIORAL COMPETENCIES
This position requires the incumbent to exhibit the following behavioral skills:
Effective Communication: Employee is prepared, clear, concise, and organized in all facets of communication in order to fully establish understanding. Actively listens and understands the audience to adapt message appropriately. Communicates information with appropriate personnel in a timely manner.
Customer Service: Provides timely, courteous, and quality service to all internal or external customers by anticipating individual needs, following through on commitments and ensuring that our customers have been heard.
Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority. Uses appropriate judgment and decision making in accordance with level of responsibility.
Responsiveness and Accountability: Demonstrates a high level of conscientiousness. Holds oneself personally responsible for one's own work and does fair share of work.
Teamwork: Employee balances team and individual responsibilities. Exhibits objectivity and openness to others' views and gives and welcomes feedback. Contributes to building a positive team spirit; puts success of team above own interests; and supports everyone's efforts to succeed.
EDUCATION AND EXPERIENCE
Bachelor's Degree in business administration, public administration, social services, or related field and a minimum of two (2) years of experience in residential property management. An equivalent combination of education and experience may be considered.
Proficient in Microsoft Office Suite of applications and skill in the use of property management systems (Yardi highly desired).
Preference may be given to applicants who hold relevant industry certifications, have experience managing PBRA/tax credit propertied, and/or fluent in another language (Spanish highly desired).
CERTIFICATES, LICENSES, AND REGISTRATIONS
Tennessee driver's license and ability to be insured under the Authority's policy.
CPO, COS, or Bended Occupancy Specialist Certification must be obtained within a year of service.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is required to remain in a stationary position and walk around property grounds and buildings to inspect and manage the property. Daily movements include sitting; standing; reaching and grasping; moving about the properties; and attending onsite meetings and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must regularly transport up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position works at a residential apartment community. Duties are performed inside and outside exposing the employee to a range in temperatures and weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with external contractors.
Adjunct of Communications
Communications manager job in Morristown, TN
Job Title: Adjunct of Communications
Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)
Job Purpose: The purpose of this position is to provide instruction for Speech Communication courses.
Essential Job Functions:
Teach COMM 2025 Fundamentals of Communication Courses offered primarily for conventional in-person classes with potential for some Hybrid or Desktop Video Courses through Microsoft Teams, Zoom or other technology.
Prepare course syllabi, course materials, evaluate student learning, and maintain class records.
Participate in curriculum development, student recruiting, advising, placement, and division/departmental meetings.
Complete goals and objectives for the individual, the department/division, and the college.
Complete educational outcome measures and academic reporting as required.
May perform other duties as assigned.
Required Qualifications:
Master's degree or a minimum of 18 credit hours in Communication or equivalent from an accredited institution.
Demonstrated proficiency teaching with technology.
Evidence of demonstrated commitment to and understanding of the comprehensive community college philosophy.
Behavioral Core Competencies:
Empowers and motivates students to learn effectively.
Teaching competence in Communication and applicable software with the ability to communicate effectively and to interact with campus and community positively.
Strong motivational skills are essential.
Attends all meeting required for adjunct instructors.
Works effectively with other faculty and administrators within the department, the division, and the college to provide well-developed courses and programs of study.
Keeps abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.
Leadership & Supervisory: This position has no supervisory responsibilities, but is expected to participate as part of a team in conjunction with other faculty and as a member of the Behavioral and Social Sciences division.
Environment & Working Conditions: Office environment is temperature controlled with occasional fluctuations, well lit, and free from loud noises and unnecessary interruptions. This position requires travel and teaching in the high schools. Could be exposed to varying weather conditions when travelling.
Physical Demands (including requirements for travel or working nights/weekends/holidays):
Large amounts of time spent looking at computer monitors could lead to some eye strain, stress, or headache issues.
Operation of standard office equipment including copier and fax machine.
Repetitive stress injuries could occur.
Travel to local areas may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.
REQ# 500671
Posting Closes: Open Until Filled.
Community Manager
Communications manager job in Maryville, TN
Affordable Housing Community Manager
Company Overview: AAMCI is a leading property management company dedicated to providing affordable housing solutions and exceptional service to our residents. We are committed to creating vibrant and sustainable communities where individuals and families can thrive.
Multi-family property with 124 units, Project-Based Section 8/Tax Credit community located in Maryville, TN.
Position Overview: We are currently seeking a dedicated and experienced Community Manager to oversee the day-to-day operations of our affordable housing properties. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering high-quality service to our residents.
Responsibilities:
Complete administrative and clerical tasks including mailing, scanning, faxing, uploading documents
Greet residents and visitors
Filing
Answer phone calls
Enter work orders
Interview residential applicants
Maintain the wait list per regulatory requirements
Obtain third-party verifications
Prepare leases
Coordinate move-in dates and prepare all move-in paperwork
Complete annual and interim recertifications of current residents
Complete collection and daily deposits of all resident payments
Perform eviction filings
Complete inspections of occupied units
Plan resident events
Resolve resident issues
Establish long and short-term property goals
Represent the company
Be available for after-hour emergencies, as needed
Responsible for work performed by all team members in accordance with company policies and procedures
Hire, develop and terminate team members in accordance with company policies and procedures
Maintain accurate payroll records for all team members
Purchase supplies and obtain necessary bids on all contract work
Perform regular building and common area inspections
Report all accidents and emergency situations in accordance with company policies and procedures
Assist with preparation of annual operating budget
Review monthly financial statements and report material budget variances
Maintain all regulatory compliance requirements
Perform related duties as assigned by the regional manager
Qualifications:
Computer Software Knowledge - Microsoft Outlook, Word and Yardi/Onesite
Ability to prioritize tasks
South Carolina Property Manager license
Minimum of two years of managerial experience with fiscal responsibility and supervision of team members, multifamily preferred but not required
Minimum of two years of Project-Specific Regulatory Experience (Section 8, RD, etc.)
Excellent communication skills - Written and Verbal
AAMCI is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest in joining our team; however, only those selected for an interview will be contacted.
Benefits include: company-paid text care for medical inquiries, shared cost medical insurance, company-paid employee dental insurance, company-paid employee vision insurance, employee-paid short-term disability, company-paid long-term disability and life insurance.
AAMCI provides a generous 401K program where the company matches employee contribution up to 5% of annual pay. Eligibility begins after completing one year of employment. Enrollment in January, April, June and September annually.
8 Federal holidays, 1 Floating Federal/Religious holiday, 1 community volunteer day and 1 personal holiday.
A robust Paid Time Off program accrues with each pay period. PTO is provided as 16 days annually years 1 - 4 (5 days available after initial 90 days of employment), 21 days annually years 5 - 9 and 26 days annually after reaching 10th year anniversary.
ABOUT AAMCI-MANAGEMENT, INC
Chartered in 1972, we are a residential property management company with the sole purpose of managing multifamily housing with a focus on low and moderate-income developments. We manage over 4,000 units in the Midwest and Southeast. In addition, we invest in multifamily housing and are involved in development utilizing the low-income housing tax credit program. Our driving force is to provide the best home possible for our residents to thrive.
We constantly aspire to deliver innovative and high-quality residential management with enthusiasm, integrity, and professionalism. Our employees are a critical part of that. We believe all of our staff should have the opportunity to grow and establish a career with us. Additionally, our firm offers generous benefits.
Property Care Manager
Communications manager job in Gatlinburg, TN
VTrips is seeking a Property Manager to oversee the care and condition of a portfolio of assigned vacation rental properties. The Property Manager will be responsible for ensuring that quality assurance inspections, inventory management, billing and vendor management, and administrative functions are carried out efficiently and effectively.
Collaborate with the Client Success Manager to determine the preferred method of communication for owners in assigned portfolios.
Conduct monthly quality control inspections of assigned portfolios and document findings in the system.
Review and confirm completion of all new property paperwork with the Client Success Manager and ensure timely entry into the system.
Foster and maintain relationships with HOAs and community service staff to enhance relationships between operations and owners.
Manage property onboarding and offboarding processes.
Review owner statements monthly in conjunction with the Client Success Manager and accounting department to ensure accuracy.
Operate with the owner's interests in mind and understand the financial goals of the assigned portfolio.
Maintain professional communication with vendors/contractors regarding scheduling, billing, certificates of insurance, and other needs.
Submit invoices for payment and maintain detailed records associated with work orders, inspections, and inventory.
Coordinate with the Supervisor regarding units coming on/off the program and execute the standard protocol.
Ensure the availability of updated pictures and continually monitor the need for updates (Inside Maps).
Establish and maintain a continuous maintenance schedule and assignments for the property portfolio, providing assistance to other Property Managers as needed.
Promptly report guest damages and missing items, providing photos and documentation.
Administer the "go-back" protocol with Housekeepers for any guest satisfaction issues related to property conditions.
Take responsibility for the installation and maintenance of WIFI in units.
Attend meetings with supervisors and/or upper management as requested.
Learn and comply with all company, local, state, and federal safety rules.
Familiarize yourself with the company's emergency preparedness plan and be available for implementation and assistance if necessary.
Fulfill after-hours on-call responsibilities on a rotational and as-needed basis.
Please note this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company.
VTrips is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law in the recruitment, selection, placement, training, compensation, and promotion of our employees.
Apply now and become a vital part of VTrips, where your career is more than just a job - it's an adventure!
Proficiency with document management, databases, and spreadsheets.
Working knowledge of Microsoft applications.
Strong organizational skills with the ability to multitask and problem-solve.
Excellent communication skills.
Valid driver's license, auto insurance, and reliable transportation for travel between locations while working.
Must be eligible to work in the United States and pass a background screening.
Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.
Sitting - 30%, Walking/Standing - 70%. Required to stoop, bend, stretch, twist, and reach. Regularly lift up to 25 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Organize, multitask, and problem-solve.
Combination of indoor and outdoor workspaces.
Community Manager
Communications manager job in Knoxville, TN
Job Description
Community Manager - The Collective at Sutherland | Knoxville, TN Competitive Pay | Bonuses | Apartment Discount | Career Growth
Are you an experienced Community Manager looking for a new challenge with long-term stability, growth potential, and a supportive team environment? Join our team at The Collective at Sutherland in Knoxville, TN, where you'll lead operations at a premier conventional community and make a lasting impact on residents and staff alike.
Why You'll Love Working Here:
Competitive Salary - rewarding pay for your expertise
Quarterly Bonuses - earn more for hitting goals
Apartment Discount - save where you live
Comprehensive Health Benefits - medical, dental, vision
Life Insurance - included in your package
401(k) with Company Match - invest in your future
Paid Holidays & Generous PTO - time for rest and recharging
Key Qualifications:
5+ years of multifamily housing experience
3+ years as a Property Manager (conventional/Class A preferred)
Proven success in resident relations, occupancy growth, and financial management
Strong leadership skills to motivate and train leasing/maintenance teams
Proficiency with Outlook, Word, and Excel; Entrata experience a plus
Excellent communication, organizational, and problem-solving skills
What You'll Do:
Oversee day-to-day operations and financial performance of The Collective at Sutherland
Drive occupancy and manage rent collections
Conduct regular property inspections to maintain Class A standards
Support and lead office and maintenance staff
Manage budgets, approve expenditures, and assist with hiring decisions
Deliver top-tier customer service to residents
Ensure compliance with housing regulations and safety protocols
If you're a results-driven leader with a passion for property management, we'd love to hear from you.
Apply today and grow your career with us at The Collective at Sutherland in Knoxville!
Assitant Property Manager
Communications manager job in Jefferson City, TN
Job DescriptionDescriptionHave you maxed out in your current position or role? Tired of being the hardest working person on the team? Ready for untapped growth potential?! Maybe it's time to consider a future in multi-housing as an Assistant Property Manager?
Join the Rand Fam and be a part of a collaborative
Growth Mindset
environment where all opinions and ideas are welcome! Work in a space that practices putting
People First
whether it is our residents, employees or community. You must be steadfast in upholding your
Unwavering Ethic
s by always doing what is right. We need an individual that wants to be utilized to their fullest potential and that isn't afraid of taking
Extreme Ownership
of their responsibilities and projects. We want someone like YOU with a
Make It Happen
attitude!
Key Responsibilities
Manage all resident related issues: maintenance requests, complaints, tenant retention and community events
Collaborate with all staff within Property Manager's District to execute duties
Assume ownership of specific leasing/marketing tasks delegated by Property Manager: responding and following up with prospective residents, staging show units, conducting tours, updating marketing resources on a regular basis
Support Property Manager with maintenance operations: requests, ordering/purchasing, vendor relations, make-ready's, ‘on-call' duties, emergency calls, resident follow-up, inspections and extra projects
Administrative and accounting tasks: recording resident payments, depositing paper payments via scanned deposits, submit weekly invoices, maintain resident files and resident renewals
Collaborate with Rand office staff for improving company systems and general growth of company
Cross-train and ‘fill-in' at neighboring districts as needed
Assist Property Manager with delinquencies, collections, evictions, notices, phone calls and door knocks
Help manage vendors: set firm pricing, schedule appropriately and collect quotes/estimates when needed
Bonus opportunity of up to $250.00 per month
EVERY RAND EMPLOYEE RESPONSIBILITY: Outstanding customer service and contributing to a supportive team culture is paramount. You must go above and beyond for each resident, prospective resident and Rand employee at every possible opportunity. This is not a bare-minimum' company. All successful employees are ready and willing to go the extra mile.
Requirements
Customer Service Experience (2-3 years)
Strong Organizational Skills
Attenton to Detail
Fair Housing Experience (not required)
Property Leasing (preferred)
Google Suite experience
Appfolio (not required)
Driver's License (Required)
Benefits
Benefits after a standard 90-day probation period include:
Medical, Dental and Vision Packages are offered
10 Paid Time Off (PTO) days per year, with an additional 2 days added each year until you reach a maximum of 15 days.
9 paid holidays off a year
Paid overtime
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Assistant Property Manager
Communications manager job in Knoxville, TN
Reports to: General Manager
Company: Muinzer
Muinzer is a private equity-style real estate investment platform focused on student housing assets located adjacent to high-growth public universities across the United States. With a 20+ year track record of delivering superior risk-adjusted returns, Muinzer owns and operates institutional-scale student housing properties near Purdue University, University of Tennessee, Auburn University, and others. The firm is vertically integrated, execution-focused, and backed by institutional capital. Muinzer has offices in Los Angeles, Chicago, West Lafayette, Knoxville, and Auburn.
Position Overview
The Assistant General Manager (AGM) plays a critical supporting role in the daily management and operational success of a Muinzer student housing community in Knoxville. The AGM is responsible for assisting the General Manager in driving leasing performance, resident satisfaction, team leadership, and overall property excellence. This is a hands-on, customer-facing role ideal for an operations-minded leader with strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced, student-centric environment.
Key Responsibilities
Leasing & Marketing Support
Support the GM in executing and optimizing the property's leasing strategy to achieve occupancy and rent goals.
Assist with lead follow-up, tours, lease execution, and CRM management.
Monitor leasing traffic, source effectiveness, and resident conversion performance daily.
Help manage on-campus and digital outreach campaigns targeted toward the student demographic.
Resident Experience & Retention
Serve as a secondary point of contact for resident concerns, ensuring timely and professional responses.
Help coordinate resident events, social programming, and move-in/move-out operations.
Promote a culture of responsiveness, respect, and hospitality across the community.
Operations & Property Management
Assist with day-to-day operational tasks including rent collection, delinquency follow-up, key control, and unit inspections.
Help manage maintenance requests and vendor communications, ensuring quick resolution and high standards.
Conduct regular property walks to identify maintenance, curb appeal, or compliance issues.
Team Collaboration
Support GM in training and supervising leasing agents, front desk personnel, and maintenance team members.
Help onboard new employees and ensure consistency with Muinzer's operational standards and dress code policies.
Promote clear communication and positive team culture across all departments.
Reporting & Compliance
Maintain accurate records in property management software (e.g., Yardi, Entrata, RealPage).
Assist with preparation of weekly leasing and financial performance reports.
Support GM with administrative and compliance tasks as needed.
Qualifications
1-3 years of experience in student housing, multifamily, or hospitality operations; leasing experience strongly preferred.
Proven track record of customer service and team collaboration in a fast-paced environment.
Familiarity with leasing platforms, CRMs, and/or property management systems (e.g., Yardi, RealPage, Entrata).
Highly organized, self-motivated, and proactive in problem solving.
Strong communication skills-written, verbal, and interpersonal.
Bachelor's degree preferred; CAM or similar certifications a plus.
Ability to work flexible hours including weekends, evenings, and turnover/move-in periods.
Compensation & Benefits
Competitive base salary
Performance-based bonus opportunity
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Career growth opportunities within Muinzer's national platform
Muinzer is proud to be an Equal Opportunity Employer.
Forty2 Regional Property Manager
Communications manager job in Knoxville, TN
Job Description
Regional Property Manager
Do you thrive on leading multiple teams toward excellence and exceeding portfolio performance goals? Do you possess a strategic mindset that drives both financial growth and operational efficiency? Are you an AMAZING leader who inspires others to perform at their best and take pride in their communities? Do you combine a hands-on management style with a strategic outlook that drives both daily success and long-term growth? If you answered "yes" to these questions, this may be the ideal opportunity for you!
Forty2 LLC is a boutique property management firm hiring only the highest caliber Regional Manager talent-professionals who EXCEL in leadership, operational oversight, and strategic portfolio management. The ideal candidate will demonstrate strong financial acumen, the ability to mentor and develop high-performing property teams, and a deep commitment to delivering superior service to investors, leadership, residents and clients. This position requires exceptional communication skills, organizational discipline, and the ability to drive results across multiple properties.
Key Responsibilities
Provide leadership and direction to Property Managers and on-site teams across multiple communities.
Oversee and drive operational performance, financial results, leasing activity, resident retention, and overall asset value for the portfolio.
Ensure all properties meet or exceed company goals for occupancy, revenue growth, and expense control.
Partner with ownership and corporate leadership to develop strategic initiatives and long-term growth objectives.
Analyze property performance metrics and identify opportunities for operational improvement or revenue enhancement.
Mentor, develop, and support on-site teams to promote consistent performance, compliance, and professional advancement. Conduct regular site visits to review property conditions, staff engagement, and adherence to company policies and procedures.
Ensure compliance with all Fair Housing laws, employment regulations, and company policies.
Represent Forty2 LLC with professionalism, integrity, accountability, and enthusiasm in all interactions.
Job Requirements
Minimum 5 years of managerial experience within the property management industry.
Skilled in financial reporting and delivering on performance targets.
Proven leadership and supervisory experience with the ability to coach, motivate, and retain high-performing teams.
Strong communication, presentation, and relationship management skills.
Proficiency in Microsoft Word, Excel, and property management software (OneSite or similar).
Lease-up and new construction experience are beneficial.
Ability to travel 85% of the time.
Additional Information Equal Opportunity Employer. We offer a competitive compensation and benefits plan. Personal and employment references will be verified. Background checks and drug testing are required prior to employment and during service.
Job Posted by ApplicantPro
Assistant Property Manager - Small Property Group
Communications manager job in Knoxville, TN
Under supervision of the Property Manager, the Assistant Property Manager assists with the management of a residential apartment community. This position is responsible for leasing vacant apartments, completing recertifications, conducting inspections, and sending tenant notices. The community may have a mix of market rate / workforce units, Low Income Tax Credit LIHTC) units and/or Project Based Rental Assistance. All work must comply with company policies, laws and regulations. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.
All activities must support Knoxville's Community Development Corporation's (“KCDC” or “Authority”) mission, strategic goals, and objectives.
SUPERVISORY RESPONSIBILITIES
The Assistant Property Manager is a non-supervisory classification. In the absence of the Property Manager, the Assistant Property Manager may supervise site staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
Provides excellent customer service to internal and external customers.
Reviews and updates waiting list to maintain an active applicant pool in an effort to minimize vacancy loss in accordance with related regulations.
Leases apartments and ensuring a smooth resident move-in and lease signing. Conducts lease signing meetings to ensure consistency with communicating resident responsibilities with emphasis on items highlighted on the lease. Pre-leases vacant units to minimize vacancy loss.
Organizes and maintains resident files per established file format and resolves discrepancies upon generated EIV reports.
Finalizes certifications and obtains signatures related to annual, interim, gross rent, unit transfer, termination, initial and move-outs in accordance with program rules.
Processes documents and correspondence related to determination of rent changes between re-examination periods.
Takes appropriate and timely action to resolve resident concerns, answer questions, and respond to requests.
Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet standards for safety, cleanliness, general appearance and appeal. Conducts move-out inspections to assist maintenance staff in meeting unit turn goals and
Assists with digital and print marketing activities to attract new residents.
Addresses routine resident concerns and works with Regulatory and Compliance on Fair Housing Requirements.
Works with Regulatory and Compliance staff to implement competitive rent standards and rent rates to maximize occupancy and net operating income on market rate units and ensure that LIHTC rents follow State and Federal requirements.
Prepares regular and special reports for the Property Manager.
Recommends budgeted and emergency contractor services.
Follows approved processes and procedures and makes recommendations for improvements.
Visits residents who are not complying with lease terms and assists them in become compliant.
Refers residents to community social service agencies and guides them to resources to help with self-sufficiency goals as appropriate.
Develops and strengthens relationships with community agencies, public organizations, law enforcement, local, state, and federal governments, social services agencies, etc. to improve services available to residents.
Maintains off-duty availability via KCDC-provided cell phone.
Must be available to work a modified weekly schedule and Saturdays as scheduled.
Performs other duties as assigned.
Requirements
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of and ability to apply residential property management principles, methods, and practices.
Knowledge of housing programs such as low-income public housing, project based rental assistance, tax credits, and market rate.
Knowledge of the principles and practices for effectively marketing residential apartments.
Knowledge of policies and procedures, federal and state laws and regulations related to property management.
Knowledge of REAC standards and the methods, techniques, and practices of building maintenance and repair.
Knowledge of how to conduct unit, site, and common area inspections in accordance with HUD requirements.
Knowledge of human behavior and social interaction as they relate to resident issues.
Proficient in the use of MS Office Suite (Outlook, Excel, Word and PowerPoint), property management software, and human resources information systems.
Ability to effectively communicate in written and spoken forms.
Ability to provide excellent service to internal and external customers such as providing accurate and timely responses to questions in a professional manner.
Ability to read and understand contracts, laws, and regulations related to property management.
Ability to prepare and present clear and accurate reports to diverse audiences.
Ability to establish and maintain effective working relationships with superiors, subordinate employees, representatives of social agencies and civic groups, law enforcement officials, residents, and the general public.
Ability to prepare clear and accurate reports.
Ability to speak and understand Spanish, is desired.
BEHAVIORAL COMPETENCIES
This position requires the incumbent to exhibit the following behavioral skills:
Effective Communication: Employee is prepared, clear, concise, and organized in all facets of communication in order to fully establish understanding. Actively listens and understands the audience to adapt message appropriately. Communicates information with appropriate personnel in a timely manner.
Customer Service: Provides timely, courteous, and quality service to all internal or external customers by anticipating individual needs, following through on commitments and ensuring that our customers have been heard.
Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority. Uses appropriate judgment and decision making in accordance with level of responsibility.
Responsiveness and Accountability: Demonstrates a high level of conscientiousness. Holds oneself personally responsible for one's own work and does fair share of work.
Teamwork: Employee balances team and individual responsibilities. Exhibits objectivity and openness to others' views and gives and welcomes feedback. Contributes to building a positive team spirit; puts success of team above own interests; and supports everyone's efforts to succeed.
EDUCATION AND EXPERIENCE
Bachelor's Degree in business administration, public administration, social services, or related field and a minimum of two (2) years of experience in residential property management. An equivalent combination of education and experience may be considered.
Proficient in Microsoft Office Suite of applications and skill in the use of property management systems (Yardi highly desired).
Preference may be given to applicants who hold relevant industry certifications, have experience managing PBRA/tax credit propertied, and/or fluent in another language (Spanish highly desired).
CERTIFICATES, LICENSES, AND REGISTRATIONS
Tennessee driver's license and ability to be insured under the Authority's policy.
CPO, COS, or Bended Occupancy Specialist Certification must be obtained within a year of service.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is required to remain in a stationary position and walk around property grounds and buildings to inspect and manage the property. Daily movements include sitting; standing; reaching and grasping; moving about the properties; and attending onsite meetings and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must regularly transport up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position works at a residential apartment community. Duties are performed inside and outside exposing the employee to a range in temperatures and weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with external contractors.
Assistant Property Manager
Communications manager job in Knoxville, TN
Property Name:
How you'll make an impact:
Support and work with the Property Manager to ensure the overall operational and financial success of the community.
Oversight and responsibility for all on-site accounting functions
Collaborate with the Property Manager on the objectives for the community and how best to achieve its goals, such as occupancy, marketing, expense control, and delinquency.
As the Assistant Property Manager, you'll ensure that each resident and employee experience is in line with S2 Residential's mission and core values.
What you'll do:
Lead by example on how to create an exemplary customer experience for all future and existing residents at the community.
Exhibit the ability to resolve any prospect or resident related concerns or objections as they arise.
Collect and account for all rents and other monies owed by applicants and residents.
Collect all rent by the 5th of the month and continue collection efforts for overdue rent daily.
Collect past due balances from former residents and manage debt collection company relationship.
Conduct resident move-out apartment inspections and complete deposit accounting.
Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.
Follow-up with ALL prospects via phone call and email.
Process rental applications.
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected prior to day of move in.
Ensure the community is open and ready for business at scheduled time daily with morning opening duties complete prior to 9am.
Maintains relationships with vendors, residents, team members and associates on a professional level at all times.
In Property Managers absence, Assistant Property Manager aids in monitoring staff for the successful operation of the community.
Qualifications:
Two years+ of residential property management experience as an Assistant Property Manager.
Exercises leadership potential.
Must be consistently detail oriented.
Strong organizational skills.
Excellent written and verbal skills.
Ability to listen and understand goals.
Ability to think creatively and innovatively.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus
Knowledge of ResMan a plus
Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.
Valid driver license and auto liability insurance is required
Must have reliable transportation
Personal Qualities:
Positive attitude
Outstanding customer service; able to consistently surprise and delight our residents
A true team player - willing to work and support at all levels
Our Hours:
9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property's needs and resident activities.
Physical Demands:
Ability to climb up to four flights of stairs to access apartments.
Ability to walk several acres to tour community.
Some lifting; up to 25lbs.
Ability to sit or stand for long periods at a time.
Benefits we want to share with you:
Competitive pay with bonuses
Medical, Vision, and Dental insurance
Company-paid life insurance
401(k) with immediate vesting
PTO & Paid Holidays
Professional or Industry Certification Reimbursement
Employee Referral Program
Apartment Rental Discounts
The Perks:
Vacation Reimbursement after 1 year of employment
Company-sponsored events & team outings
Employee Assistance Program
Commissions- S2 has a competitive commission structure to reward you for your hard work
Training:
S2 Residential onboarding training program
Compliance training courses
Mentorship by peer
Auto-ApplyCommunity Manager
Communications manager job in Knoxville, TN
Job Description
Community Manager - The Meridian | Knoxville, TN
Lead. Inspire. Succeed.
Brookside is seeking an experienced, results-driven Community Manager to lead our team at The Meridian, a 217-home apartment community in Knoxville, TN. If you're passionate about resident satisfaction, team leadership, and driving financial success, this is your next career move.
Why You'll Love Working With Us:
Competitive Salary + Quarterly Bonuses
Annual Pay Raises
120-160 Hours PTO (Based on Tenure)
Paid Holidays
Comprehensive Health Coverage (Medical, Vision, Dental)
Company-Paid Life Insurance
401(k) with Company Match
What You Bring:
3+ years of experience in multi-family property management
Proven leadership in leasing, marketing, collections, and team development
Strong communication and organizational skills
Proficiency in Microsoft Outlook, Word, Excel; Entrata experience is a plus
A passion for resident satisfaction and property success
Bilingual abilities (preferred but not required)
Your Role at The Meridian:
Oversee daily operations, ensuring financial performance and occupancy goals are met
Lead, motivate, and develop both office and maintenance teams
Maintain property appearance through routine inspections
Control budget expenses and manage hiring processes
Ensure compliance with safety and housing regulations
Monitor and reduce delinquency rates
Provide timely and accurate reporting
Grow Your Career with Brookside.
We're committed to fostering long-term career growth in a supportive and rewarding environment. If you're ready to make a real impact, apply today and join us in making The Meridian the premier community in Knoxville.