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Communications program manager vs service program manager

The differences between communications program managers and service program managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a communications program manager and a service program manager. Additionally, a communications program manager has an average salary of $85,031, which is higher than the $78,256 average annual salary of a service program manager.

The top three skills for a communications program manager include project management, program management and powerpoint. The most important skills for a service program manager are project management, program management, and veterans.

Communications program manager vs service program manager overview

Communications Program ManagerService Program Manager
Yearly salary$85,031$78,256
Hourly rate$40.88$37.62
Growth rate12%12%
Number of jobs106,770116,114
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Average age4545
Years of experience66

What does a communications program manager do?

Communications program managers develop procedures, programs, and installation plans to accomplish housing privatization tasks and create and send email newsletters and many more electronic updates for online subscribers and chapter supporters. These professionals also keep individual case files, prepare records for grant reports, and monitor community service houses. Besides preparing billing documents, a communications program manager also facilitates communications between different departments for excellent customer support services. They develop and refine operational methodologies, QACC quality standards, and related documents.

What does a service program manager do?

Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.

Communications program manager vs service program manager salary

Communications program managers and service program managers have different pay scales, as shown below.

Communications Program ManagerService Program Manager
Average salary$85,031$78,256
Salary rangeBetween $58,000 And $124,000Between $50,000 And $121,000
Highest paying CityTrenton, NJWashington, DC
Highest paying stateNew JerseyNew Jersey
Best paying companyAppleMeta
Best paying industryTechnologyTechnology

Differences between communications program manager and service program manager education

There are a few differences between a communications program manager and a service program manager in terms of educational background:

Communications Program ManagerService Program Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Communications program manager vs service program manager demographics

Here are the differences between communications program managers' and service program managers' demographics:

Communications Program ManagerService Program Manager
Average age4545
Gender ratioMale, 36.3% Female, 63.7%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 14.1% Asian, 5.1% White, 63.3% American Indian and Alaska Native, 0.9%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%
LGBT Percentage14%14%

Differences between communications program manager and service program manager duties and responsibilities

Communications program manager example responsibilities.

  • Manage and overseen housing operations, administration of HUD programs, supervise maintenance and/or improvements of residential properties.
  • Implement process improvements and Medicare department reorganization that establish a foundation for improve member outcomes and satisfaction and increase product margins.
  • Develop and facilitate clinic QA visit process.
  • Include supporting beta and QA testing, authoring/reviewing product specifications, training and localization documentation.

Service program manager example responsibilities.

  • Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
  • Manage logistics and support multiple events and programs simultaneously.
  • Initiate and manage a volunteer corps which reduce payroll significantly.
  • Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
  • Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
  • Develop and maintain an active social media presence on facebook and youtube.
  • Show more

Communications program manager vs service program manager skills

Common communications program manager skills
  • Project Management, 11%
  • Program Management, 7%
  • PowerPoint, 5%
  • Public Health, 5%
  • Website Content, 4%
  • HR, 4%
Common service program manager skills
  • Project Management, 10%
  • Program Management, 8%
  • Veterans, 7%
  • Customer Service, 6%
  • Oversight, 5%
  • Patients, 4%

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