Communications Program Manager remote jobs - 733 jobs
Finance Transformation Communications Lead
Visa Inc. 4.5
Remote job
A global payment technology company is looking for a Sr. Manager in Finance Transformation Communications and Project Management. The role involves developing and executing a communications strategy, managing project responsibilities across finance transformation initiatives, and collaborating with various stakeholders, including change management experts. The ideal candidate will have substantial experience in communications and project management, a background in finance transformation, and strong leadership skills. This position is hybrid, allowing a blend of in-office and remote work.
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$123k-155k yearly est. 2d ago
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Tech PR Account Director (Contract / Permanent + fully remote)
Sonus Pr 4.5
Remote job
We're looking for someone special. Hard-working, intelligent and organized... we need all of those, but we need something more.
We need someone that needs to deliver great service to clients, just because they're wired that way. This person gets that delivering great service isn't just about doing the work needed in the timeframe a client needs. It is about steering them in the right direction to propel their business forward and sometimes pushing back.
This person is a great writer too, who knows how to tell an interesting story without fluff. If this sounds like you, then we should tell you more about us.
About our work
Firstly, we're devoted to B2B tech PR. Secondly, we're REALLY good at it, like scarily good at it. Most of our clients are dominating the mindshare in their market, thanks to the work we do. You'll have access to cutting-edge right-brain and left-brain systems that no-one else has, some of which you never dreamed existed. And you've got access to specialists in-house who are there to make you and your clients successful. We guarantee, even if you think you've seen it all, that you'll be blown away by (at least some of) our sophistication.
If that's got you curious, here's a little about some of our clients. Our clients are building the future through technologies that will keep you learning forever. Some are building Artificial Intelligence systems, some of designing and building the communications networks of the future, one is building space rockets. And all of them are fascinating. In fact, if we only agree to work with clients that we know journalists will find interesting.
What we offer and who we are looking for
Still interested? Then please apply.
Even if now is not the right time, if you're the right fit, then we want to get to know you and stay in touch. Note that this is a fully remote working role - you can be based anywhere in a US timezone.
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$113k-148k yearly est. 3d ago
Manager, Policy and Programs
Massachusetts Nonprofit Network
Remote job
# Manager, Policy and ProgramsTeach Plus### Job Description**What We Do**Teach Plus is a national nonprofit whose mission is to empower excellent, experienced, and diverse teachers to take leadership over key policy and practice issues that advance equity, opportunity, and student success. At the heart of our work is developing teacher leadership and voice in pursuit of student outcomes. We believe that investing in our most talented teachers-developing them into well-informed, persuasive leaders-gives them deep leverage in elevating the most pressing education issues facing students, teachers, and communities while advancing opportunities for students. Learn more at .**What You'll Do**Teach Plus Massachusetts envisions a future where every student graduates high school meeting or exceeding grade-level literacy expectations. We are committed to closing racial, socioeconomic, and linguistic opportunity gaps, ensuring all students have equitable access to postsecondary success. To achieve these outcomes, we strategically engage teacher leaders, policymakers, and coalition partners to drive measurable improvements in student learning. We equip educators to advocate for evidence-based literacy instruction, deliver inclusive, high-quality curricular materials, and facilitate instruction grounded in research and data. Our work strengthens implementation so that literacy skills transfer across content areas, preparing students with the critical thinking, communication, and problem-solving skills they need to succeed beyond high school.Reporting to the Massachusetts Executive Director, you will work alongside Fellows, teacher leaders, alumni, and key local coalition members to equip teachers with the skills and competencies necessary to advance systems change and expand Teach Plus's regional impact. In addition, you will support the ED in the potential engagement of educators in proximate New England states, where Teach Plus can play a unique role to support teacher leadership. Success will be measured by the growth of impactful teacher leadership programs, strong alumni engagement, and measurable influence on district and state policies that improve student outcomes.**Key Responsibilities:****ProgramManagement*** Lead and manage the Massachusetts Policy Fellowship (MPF) and other teacher leadership programs, customizing and facilitating high-quality learning experiences and programming -including monthly trainings, retreats, and other program activities-where fellows demonstrate measurable growth in leadership and policy competencies and produce tangible outcomes, such as policy recommendations and evidence of influence or adoption at the district or state level.* Ensure rigorous and equitable fellow recruitment and selection to build a diverse, high-quality cohort aligned with Teach Plus MA goals.* Drive continuous program improvement by collecting and analyzing data on teacher experience and efficacy, and delivering actionable recommendations to the Executive Director that strengthen program effectiveness and impact year over year.* Ensure fellows' projects achieve intended impact by setting and managing clear progress milestones, monitoring outcomes against goals, and partnering with the MA Executive Director and Teach Plus staff to drive accountability and successful completion.* Identify high-leverage policy issues and opportunities aligned with Teach Plus MA's strategic goals.**Teacher Leadership Development*** Equip teacher leaders to strengthen their skills, deepen expertise on their issue, and use research and data effectively to advance solutions and drive impact in their schools and communities.* Coach and support teachers to influence education policy and advocacy by providing guidance, research, and training that enables them to publish compelling op-eds, engage policymakers, deliver impactful testimony, and lead community organizing efforts at local, state, and national levels.* Train and support teacher leaders in developing and advocating for research-informed policy recommendations, ensuring that 100% of fellows in their working groups execute an advocacy plan centered on 1-2 high-impact policy priorities.* Build and maintain meaningful alumni engagement by providing leadership and advocacy opportunities, strengthening long-term relationships, and amplifying alumni impact through targeted events, communications, and programming.**Stakeholder Engagement*** Manage day-to-day interactions with partners to ensure strong, productive relationships.* Cultivate and sustain strategic relationships with policymakers, district leaders, coalitions, and education organizations to advance Teach Plus MA's policy agenda and expand the organization's influence.* Represent Teach Plus MA at hearings, meetings, panels, and public events to advance the organization's mission and policy priorities, with measurable outcomes including the number of engagements attended, quality of stakeholder interactions, and documented follow-up or results.* Strengthen fundraising outcomes by capturing insights around programmatic success, identifying connections between Teach Plus, local stakeholders, and funder priorities, and co-representing TP with the MA ED, as needed, in funder engagements.**What You'll Need to be Successful*** A minimum of 5-7 years of experience in education, policy, advocacy, or a related field; Classroom teaching experience is highly preferred.* Experience in education policy, legislative advocacy, and systems change work strongly preferred.* Knowledge of evidence-based literacy instruction and practices across the birth-to-12th-grade continuum.* Proven track record of designing, managing, and scaling programs or initiatives to achieve measurable impact.* Demonstrated success in cultivating and sustaining relationships with teachers, policymakers, and coalition partners.* Strong organizational skills, with the ability to manage multiple priorities, lead cross-functional projects, and work collaboratively in a fast-paced environment.* Excellent written and verbal communication skills; ability to represent Teach Plus persuasively with external audiences, including educators, policymakers, and funders.* Skilled in adult learning, professional development design, facilitation, and/or coaching.* Deep commitment to improving outcomes for students, particularly those from historically marginalized communities.**Location, Travel, and Commitment**Although this remote position will be conducted virtually (primarily from a home office), candidates must reside in Massachusetts. A residency in or near Boston (within a drivable distance) is preferred; candidates must be willing to travel up to 25% of the time to Boston, with periodic travel to other parts of Massachusetts and potentially to bordering New England states. This role requires flexible work hours, as it demands nights and weekends (approximately 4-8 evenings per month and 2-3 weekends per year) to support policy sessions and meet with teachers and policymakers. The ideal start date is mid-January 2026.**Compensation and Benefits**The salary range for this position is between $85,000 and $95,000. The salary offered will be determined based on the selected candidate's specific qualifications, years of relevant experience, specialized knowledge, and internal equity. Teach Plus offers a comprehensive benefits package and time-off, including 15 vacation days, 3 personal days, 5 sick days, 13 holidays, July break, Winter break, paid parental leave, and a 4-week paid sabbatical after every 5 years of service.Job Location:Massachusetts preferably BostonJob Category:ProgramsEmployment Type:Full Time
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$85k-95k yearly 5d ago
Global Head Communication Surveillance, Vice President, Hybrid State Street Job listing
Financialnarrative
Remote job
The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street's global communication surveillance program. This role spans multiple jurisdictions and business lines - including State Street Markets and State Street Global Treasury - and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from: Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA.
Why this role is important to us
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting‑edge solutions, that ensure corporate compliance and the highest level of ethics. Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
Lead multi‑regional surveillance teams across North America, EMEA, and APAC
Assign regional officers‑in‑charge and ensure continuity of coverage and task ownership across time zones
Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business‑specific risk profiles
Surveillance Execution & Technology Enablement
Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best‑in‑class communication surveillance tools
Implement and optimize AI‑driven surveillance tools to enhance detection of market abuse, conduct violations, and off‑channel communications
Maintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the State Street Standard of Conduct
Serve as the primary escalation point for flagged communications involving potential breaches of the State Street Code of Conduct
Initiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners, ensuring timely and complete handoff of relevant evidence and context
Collaborate with the Conduct Standards Committee to support investigations, findings, and remediation actions
Maintain referral logs and ensure compliance with escalation protocols and audit requirements
What we value
Strong abilities in analytical thinking, problem solving, research, time management, and verbal and written communication
Capable of producing high quality and/or final work product and solutions under strict regulatory or management deadlines
Ability to take ownership and initiative, to negotiate, influence and build consensus and successfully navigate within a demanding and international environment of a leading global financial institution
Policy Governance & Risk Management
Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentation
Lead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business lines
Reporting & Analytics
Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reports
Standardize and automate reporting across business units and regions, ensuring transparency and consistency in surveillance outcomes
Stakeholder Engagement & Governance
Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controls
Liaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goals
Represent the communication surveillance function in strategic planning forums and regulatory engagements
Training & Development
Lead onboarding, training, and certification programs for surveillance staff
Support succession planning and team transitions through structured coverage models and documentation
Promote a culture of compliance and continuous improvement across the surveillance organization
Champion State Street's Employee Resource Groups (ERGs) by encouraging team participation and integration into development plans. ERGs foster inclusion, professional growth, and cross‑functional collaboration, contributing to a more engaged and diverse workforce
Education & Preferred Qualifications
Minimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functions
Demonstrated ability to navigate a highly matrixed global organization, building cross‑functional partnerships to drive task completion and strategic outcomes
Proven leadership in managing global teams and cross‑border operations
Deep understanding of surveillance platforms, regulatory frameworks, and financial markets
Strong analytical, communication, and stakeholder management skills
What we offer
Wide range of benefits, including:
Medical
Prescription Drug
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Vision
Employee‑Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
Employee‑Paid Long‑Term Disability
Critical Illness Insurance
Accident Insurance & Hospital Indemnity Insurance
Business Travel Accident Insurance
Short‑Term Disability
Identity Theft Protection
BeWell Programme
Paid Time Off
Employee Assistance Program (EAP)
Salary Savings Program (SSP)
Salary Range
$110000 - $177500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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$110k-177.5k yearly 4d ago
Account Director | Public Affairs
Keadjian
Remote job
Account Director | San Francisco Bay Area | Hybrid Work
Public Affairs | Corporate Communications
Energy | Land Use | Infrastructure
Keadjian Associates, a leading strategic communications and management consulting firm in the San Francisco Bay Area, is seeking a full-time account director to begin work immediately. The candidate should possess at least five to seven years of experience in public relations, public affairs or management consulting. Experience in a corporate communications or management consulting role is required. The candidate must be an exceptional writer.
Keadjian is one of the fastest-growing, midsized agencies in the country. Our team members join and stay for many years, building their careers at the agency. We are comprised of talented individuals who thrive in collaborative environments and are committed to delivering high-quality work.
As an independently owned firm, Keadjian Associates rewards our stellar teammates with competitive salaries, an exceptional performance-based bonus program and excellent benefits.
Our team is headquartered in Walnut Creek. We offer the flexibility to primarily work from home, contingent on business and client needs. Our team convenes one day a week in person at our Walnut Creek office for team building, training, mentoring and more.
Responsibilities:
Direct a team developing high-quality, client-ready messaging and materials (e.g., talking points, fact sheets, posters, timelines and production trackers)
Drive the development of planning presentations, reports, trackers and other management consulting deliverables
Edit and shape materials to improve the language and tone; ensure messaging optimizes the client's voice and engages key audiences
Edit and fact check materials and give team members constructive, specific feedback
Work with in-house graphic design team to brainstorm visual treatments to enhance materials
Lead client planning calls and team coordination meetings
Anticipate issues and proactively offer solutions to ensure flawless planning and execution
Manage and mentor one or more direct reports
Qualifications:
5-7 years of experience in corporate communications or management consulting
Experience in a corporate communications role or at a public relations agency, public affairs agency, or management consulting firm is required
Exceptional writing and editing skills
Superb project management and team management skills
Ability to work in a fast-paced environment switching seamlessly between multiple projects, turning things around in record time
Pay close attention to the crucial details (i.e., data accuracy, grammar, spelling, consistency of message, etc.)
Demonstrated interpersonal skills that are well-suited to client and community interactions
Highly motivated self-starter who can also work collaboratively
Skilled in Microsoft Office, Excel and PowerPoint
Bachelor's degree required
Expected Salary: This position offers a base salary range of $115,000 to $140,000 per year, alongside industry-leading benefits such as end-of-year profit sharing and a performance bonus program for eligible employees. While we anticipate that the successful candidate hired into this role will be placed near the entry or midpoint of the salary range, starting salary will be determined based on various factors, including years of experience, relevant experience type, education and more.
Additional Benefits and Compensation: Keadjian Associates offers a discretionary bonus program for eligible employees, with bonuses awarded based on performance and contributions at the Company's sole discretion. Additionally, eligible team members can participate in the Company's 401(k) Program, with competitive employer contributions. The Company also offers group health, dental and vision insurance coverage for eligible employees, and the Company pays one hundred percent (100%) of its employees' premiums for the offered medical benefit plans.
The Company reserves the right to modify, amend or eliminate any of its employee benefits at any time, consistent with applicable law.
$115k-140k yearly 4d ago
Manager, Solutions Engineering, Public Sector
Procore 4.5
Remote job
We're looking for a Manager, Solutions Engineering, Public Sector to join our Public Sector Sales team. In this role, you'll oversee members of Procore's Solutions Engineering team across the US. Our Solutions Engineers are typically construction experts and tenured solutions engineers. You'll provide mentorship and coaching, establish best practices, and manage team performance. In this revenue-generating leadership position, you'll provide all necessary technical pre-sales support to Account Executives who work with potential and existing Procore customers. Successful candidates are excited to drive a high-performance, high-accountability culture to meet and exceed sales goals.
This position will report to our Director, of Public Sector Solutions Engineering. We are looking for someone to join us immediately in office or fully remote.
What you'll do:
Recruit, train, and enable Solutions Engineers to support the needs of Procore's sales organization
Help establish best practices around demoing, objection handling, storytelling, and ROI conversations
Establish processes for tracking Solution Engineer involvement in supporting sales lifecycle and forecasting processes
Improve deal forecasting by leveraging Solutions Engineer activities
Maintain a current understanding of Procore's target market technical requirements and trends
What we're looking for:
Public Sector experience is required
BA/BS degree or equivalent experience
5+ years experience in technical B2B sales, SaaS preferred; and/or 3+ years of experience implementing complex SaaS technology solutions
5+ years in a management or sales leadership role with direct reports
Experience managing a vertical Solutions/Sales Engineer team or working in vertical Saas is a plus
Additional Information
Base Pay Range:
148,120.00 - 203,665.00 USD Annual
On Target Earning Range:
211,600.00 - 290,950.00 USD Annual
This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$89k-115k yearly est. 4d ago
Communications Strategy & Engagement Lead
Curana Health
Remote job
At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it.
As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.
Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.
If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you.
For more information about our company, visit CuranaHealth.com.
Summary
We're looking for someone who can elevate how we communicate with our clinical teams and internal audiences. This role owns our communication platforms (including our intranet), builds a consistent communications strategy, and helps leaders communicate clearly during times of change.
If you love thinking like a product owner, solving for user experience, and creating thoughtful communication journeys-this role might be a great fit.
Essential Duties & Responsibilities
Own our communications platforms
Serve as product owner for the Curana intranet
Understand who is using our platforms, how often, and why
Identify gaps, pain points, and improvement opportunities
Make information easier to find and understand
Partner with leaders and IT on enhancements
Educate leaders and teams on how to get the most value from our communications platforms and resources
Lead transformation communications
Build communication plans that support new processes, systems, or initiatives for our Providers
Collect feedback from Providers, Stakeholders, and Clinical Leaders and use insights to improve messaging
Make complicated information easier to understand
Help leaders explain “the why,” not just “the what”
Understand provider workflows and where they experience friction
Facilitate leadership communications
Support internal townhalls and virtual meetings
Prepare leaders with messaging, talking points, and FAQs
Push back respectfully when clarity or alignment is needed
Become a go-to resource for our executives
Drive engagement
Build a communications strategy that makes employees want to pay attention
Improve engagement across clinical and operational audiences
Create clear messaging, narratives, and stories
Think in terms of user experience, adoption, and continuous improvement
Who You Are
You're someone who:
gets excited about improving user experience and communication journeys
thinks like a product owner-not just a communicator
is curious about provider experience and senior care
writes clearly, simply, and with purpose
cares about making information useful, not just available
is comfortable pushing back respectfully when alignment is needed
Qualifications
4-5 years of experience in product management, organizational transformation, change management, internal communications, or related fields
Experience driving digital or platform-based solutions with measurable adoption
Strong background in program or project management, preferably in complex or matrixed environments
Experience at a top management consulting firm, transformation consultancy, or high-growth startup strongly preferred
Demonstrated ability to analyze user feedback and translate it into actionable improvements
Exceptional written communication and storytelling skills
Experience working in a provider healthcare environment (or supporting clinicians within a healthcare system) strongly preferred
What Makes This Role Unique
This isn't traditional HR communications. This role shapes how our organization communicates, learns, and operates. You'll help create clarity, simplify the complex, and build an experience that truly supports our providers and teams.
Compensation & Benefits
Salary Range: USD $110,000 - $130,000 annually
Final offer will be based on factors such as education, work experience, and certifications.
In addition to competitive pay, Curana Health offers:
Comprehensive benefits package
401(k) retirement plan
Paid Time Off (PTO)
Paid holidays
(All benefits are subject to eligibility requirements.)
We're thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas.
This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.
Be aware of recruitment scams impersonating Curana Health. All legitimate communication comes from an email ending ********************. We never ask for payments, financial information, or equipment purchases during our hiring process, and all interviews are conducted by verified Curana Health team members by phone or video.
$110k-130k yearly Auto-Apply 42d ago
Executive Communication Lead - Texas
Photon Group 4.3
Remote job
As an Executive Communication Lead, you will play a crucial role in shaping and delivering the communication strategy for key executives within the organization. This role requires a seasoned professional with excellent communication skills, strategic thinking, and the ability to collaborate across departments. The Executive Communication Lead will work closely with C-level executives, translating their vision, goals, and key messages into effective and engaging communications.
Key Responsibilities:
Strategic Development and planning
Global Consumer Banking Digital Strategy Development
Supporting
Competitive analysis
Benchmarks to support strategy & transformation
Identify emerging banking & technology trends
Gaining alignment on strategic objectives and frameworks
Developing a digital strategy with measurable, annual target objectives.
Partnership with regional leads and align delivery approach and procedures
Develop multi-year roadmaps aligned to the GCT strategy
An understanding the current Global Consumer Banking technology landscape
Creating a Digital capabilities assessment & enhancements
Prioritize Digital initiatives and integrating them into a operating model
Change management
Annual and quarterly planning - Collaborate with demand management
Strategic Governance and Execution
Global Consumer Banking Digital Strategy Governance and Execution
Supporting
Strategy framework development and updating
Creation and maintenance of Regional multiyear roadmaps aligned to the Global Consumer Technology (GCT) strategy target state
Creation and maintenance of Integrated execution plans
Establish framework to apply across BAU's and ensure delivery excellence
Custodian of the overall strategic execution
Alignment and support of regional teams and regional LOBs
Maintain strategy governance process
Collaborate and partner with legal, compliance, risk, audit, etc.
Support requests for materials or information stemming from:
Global / regional digital forums
All hands/ELT/other tech forums
Maintain the Digital strategic scorecard
Develop systemic methods to track metrics, drive reporting and support GCT strategic Scorecard
Role Description
Perform industry analysis, benchmark analysis and gap assessments to generate insights about client and their capabilities and rank versus market leader
Identify issues critical to the clients' strategic and operational success, and propose solution approaches and supporting technology & tools to address
Develop solutions to business & technical problems, by documenting key requirements and supporting business case justification
Evaluate opportunities for feature and service innovation, helping clients understand the leading-edge technologies and the transformational impact on their business
Primary contributor to business case development leveraging Photon's engagement and ideation methodology, with the ability to present findings at team & client meetings
Effective member of multidisciplinary team, with strong collaboration skill and ability to engage effectively across Photon to gather expertise and focus solution development
Skills Required
6+ years of consulting or industry experience
Broad MarTech Experience preferred, including UI/UX Design, Journey Mapping, Content Management, eCommerce, Marketing Automation, CRM, Service & API Development, Cloud Deployments & Migrations and supporting technologies & tools
Outstanding analytical capability & data modelling skills, with the ability to synthesize and visually present findings
Foundational understanding of strategy and operations within targeted industries
The ability to effectively operate independently and in a team environment
Effective user of project collaboration tools document, assign tasks to team members, manage and monitor progress and drive team productivity
Outstanding verbal and written communication skills, proficient with MS Office & Google Suite for collaboration
A relevant advanced degree or MBA from a top educational institution
In addition to above, high emphasis on motivated, self-starter, quick learner, innovative, awareness & evangelism of the latest solution & technology adoption trends
$78k-121k yearly est. Auto-Apply 60d+ ago
Content & Communications Lead
Marchay
Remote job
Marchay is a curated, membership-based travel service and community for some of the world's most sophisticated travelers. Recognized by leading publications as a premier luxury travel service, Marchay provides a complete, high-touch solution for managing members' high-end travel needs. A key benefit of membership is dedicated, unbiased service from a highly experienced travel team. Marchay offers unlimited, bespoke trip planning and execution, access to pre-vetted private homes and villas, and preferred partner benefits at over 1,200 luxury hotels worldwide.
Overview
Marchay is seeking a creative, strategic and highly organized Content & Communications Lead to define and amplify our brand voice across every touchpoint: social media, editorial, newsletters, and public relations. You will create thoughtful content that matches Marchay's sophisticated persona, foster industry relationships and further our presence across different social media, all with the goal of positioning our group as the authority on private luxury travel.
This is a unique role with very high impact and ownership at a fast-paced, rapidly growing company. This person will act as Marchay's content Swiss army knife. You will work directly with Marchay's small leadership team and will drive all components of our content and voice curation. We are looking for someone with multiple years of experience in all things content and positioning who is eager to own and execute.
Responsibilities
Social Media: Polish and grow Marchay's various social media though consistent and curated posting
Craft content and create accompanying calendar
Own and execute posts on all platforms
Deliver monthly reports on growth and performance
Content Partnerships: Establish publication relationships and facilitate recurring contributions
Foster relationships with like-minded publications in luxury travel
Create collateral and pitch ideas to share Marchay's insider travel knowledge
Oversee features, mentions and recurring article contributions
Newsletters & Editorial: Create, distribute and promote Marchay's internal and external newsletters and blog posts
Work with Marchay's travel advisory team to ideate content
Write thoughtful, sophisticated and novel copy on various themes and topics in luxury travel
Produce and distribute newsletters and track engagement and performance
Public Relations: Grow Marchay's authority and reputability through features on best-of lists, media meetings and mentions in articles
Requirements
Who you are:
This role is fully remote, but you are based in the U.S. and willing to work Eastern Standard Time (9am-6pm)
Bachelor's degree is required
Several years of experience in social media, editorial, content, communications or brand marketing, preferably in the luxury space. Candidates must have experience crafting and managing social media posts and profiles.
Strong writing skills and experience creating copy for newsletters, social media posts, or blog posts
Sophisticated aesthetic sensibility and the ability to execute Marchay's creative brand vision and feel
Highly organized, deadline-driven, communicative, and the ability to juggle multiple tasks and timelines at once
The ideal candidate has:
Established relationships with relevant industry professionals (e.g., editors, journalists, publication representatives) and feels comfortable working with them
Experience working with relevant software for creation of newsletters, social media posts and blog posts (e.g., Wordpress, Mailchimp, Monday, Brevo, etc.)
Experience working in Salesforce as a CRM
Experience working in PR
Benefits
Competitive Compensation: Annual salary with a performance-based, discretionary bonus
Comprehensive Benefits: Fully covered medical, dental, and vision insurance
401(k) Plan: Access to our retirement savings program
Generous Time Off: Ample PTO plus company holidays to recharge and reset
Career Growth: Opportunity to develop toward a senior leadership role, with increasing ownership and strategic decision-making over time.
Flexibility: Remote work environment with the ability to manage your schedule effectively
Innovative Market Leader: Join a forward-thinking company with a proven track record, backed by the influence, resources, and stability to keep breaking new ground
$80k-117k yearly est. Auto-Apply 38d ago
Content and Communications Lead
Recidiviz
Remote job
Role Type: Full-time
Compensation: For employees based in the Oakland, CA, and New York City, NY, metropolitan areas, the salary for this role is $111,500. For employees based elsewhere in the United States, the salary for this role is $102,000.
Visa sponsorship: Not available
Hires remotely in: United States
Experience: 7+ Years
Recidiviz is thrilled to be hiring a Content & Communications Lead to join our marketing team! We're a small, fast-moving group that creates moments and messages that drive our mission forward.
That's where you come in. We're looking for a master storyteller with a strategist's eye for reputation. You will own our narrative across both owned and earned channels, building the content engine that shapes how the world perceives Recidiviz and our work.
About us
Recidiviz is creating safer, healthier communities by improving outcomes for people in the criminal justice system. We build technology to reduce the number of people in prison and to help criminal justice leaders embrace data-driven decision-making.
Using software tools and thoughtful product design, we've been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, people in prison and on supervision, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.
People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. They are excited to work arm in arm with government leadership and staff to improve outcomes. They are great listeners. They build deep relationships with and empathy for the people we work with and the people who our mission serves, even when those two groups feel at odds.
About the role
As the Content & Communications Lead, your work will bridge the gap between content marketing and strategic communications, ensuring that every blog post, case study, and press pitch positions Recidiviz to drive greater impact with our government partners.
You will not just be writing; you will be hunting for impact. You will interview pilot users to uncover success stories and translate them into assets that inspire adoption in other states. You will partner with our data analysts to understand and communicate industry-leading metrics and insights. Simultaneously, you will manage a highly targeted PR and speaking engagement strategy, securing high-value industry placements that validate our work while limiting our exposure to the risks of a highly polarized media environment.
You will report to the CMO and work closely with the State Engagement and Business Development teams to ensure they have the narrative tools to build deep high trust relationships.
This role requires occasional domestic travel (2-3x year) to collaborate with teammates in person, attend our annual Partner Summit, and support on-site content production with state partners.
Core responsibilities
The Perception Drumbeat: Own the editorial calendar and execute a content strategy designed to shift specific brand perceptions about Recidiviz and the challenges we are solving.
Storytelling Engine: Build the internal infrastructure to regularly surface impact stories-from data wins to user quotes-and package them into case studies, blog posts, and whitepapers.
Targeted Earned Media: Identify and evaluate press and award opportunities that reach specific audiences rather than chasing vanity metrics in broad outlets. You will manage our reputation by balancing visibility with thoughtful context.
Roadmap Enablement: Partner with Product Marketing to build a library of state case studies that help our partnership teams show new agencies what is possible, and existing partners the case for more ambitious impact.
Ghostwriting & Thought Leadership: Capture the voice of our executive team to ghostwrite Op-Eds, LinkedIn articles, and speeches that position Recidiviz as a leading govtech innovator.
Wild success
Here are a few things you might accomplish in your first year at Recidiviz that would demonstrate wild success in this role:
Develop a New Thought Leadership Angle: Identify and build out a presentation topic for our annual Partner Summit, including pre and post-summit content.
Unlock Support for our Partners: Corrections leaders often only make the news for crises. Collaborate with our state partners to drive awareness of alternative narratives about their work, unlocking support for ambitious and impactful reforms.
Minimum qualifications
Storytelling Expertise: 7+ years of experience in content marketing, communications, or journalism, with a portfolio of complex topics translated into compelling narratives.
Navigating Complex Narratives: You have a finely tuned sense of "safe" vs. "risky" media. You understand how to steer in polarized environments and can judge which stories will build trust and support the goals of government leaders.
Strategic Versatility: You are comfortable toggling between "Marketing Mode" (AEO, case studies) and "Comms Mode" (reputation, media relations).
Project Management: Ability to manage an editorial calendar independently, coordinating with internal subject matter experts (SEMs) to extract insights without burdening them.
Preferred qualifications
Data/Technology Experience: Experience humanizing deeply technical or data-driven content for diverse audiences.
Journalism Experience: A proven ability to interview subjects, find the "hook," and meet strict deadlines.
Multimedia Experience: Producing content across video, podcasts, events, long and short-form writing, and interactive formats.
Compensation
Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers.
For employees based in the Oakland, CA, and New York City, NY, metropolitan areas, the salary for this role is $111,500. For employees based elsewhere in the United States, the salary for this role is $102,000.
What we offer
Effective, extremely thoughtful colleagues, working together on a mission that matters
90% medical, dental, and vision insurance coverage for you and your dependents
Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays per year
401(k) retirement plan with 5% company match and no vesting period
12 weeks of paid parental leave
Complimentary One Medical membership (availability based on location)
Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
Monthly ClassPass credit for personal wellness
Free mental health support via Talkspace
Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
An annual company offsite and other ad-hoc gatherings
All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit
More about Recidiviz
Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we've built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator's 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.
Today, Recidiviz works with (and earns revenue from) over 19 state partners - big and small, red and blue - and touches over 45% of the country's incarcerated population. We have helped to get hundreds of thousands of people out of the criminal justice system, safely and equitably. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners - from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.
To learn more about how we do what we do, check out our 2024 Year in Review, read some press coverage, or watch our TED Talk. And if you're really keen to see our work, you can dive into our Github :).
An important note
Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look - you might be great for another role or another time!
$102k-111.5k yearly Auto-Apply 14d ago
Marketing Communications Lead
Wayve
Remote job
At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law.
About us
Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.
Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.
In our fast-paced environment big problems ignite us-we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.
At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.
Make Wayve the experience that defines your career!
The role
We're looking for a strategic, technically fluent Marketing Communications Lead to help tell the story of autonomy, AI, and Wayve's world-class innovation to the world.
This role will own and evolve how we communicate our breakthroughs across thought leadership, product launches, OEM partnerships, and overall public positioning. You'll be joining an AI start-up right ahead of our first global product launch and will be part of the founding Marketing team making this happen. You will partner closely with engineers, researchers, and leadership to translate deeply technical advancements into compelling narratives that drive awareness, influence, and trust across media, investors, and public channels.
Support global communications strategy for Wayve, aligning with company milestones, research publications, GTM activities, and regulatory events. These executions must advance business objectives and enhance brand reputation.
Craft compelling stories about our end-to-end AI models, simulation platforms, safety architecture, and fleet deployments - across blog posts, social media, videos, earned media, and investor-facing content. Excellent writing and editing skills are a must, with a balance of attention to detail and working at pace.
Translate deep tech into clear messaging, collaborating with ML researchers, AV engineers, and Product teams to extract signal and share it with the world. You must show the ability to translate complex topics into clear, concise communications tailored for different audiences.
Build and manage a cadence of high-impact announcements: partnerships, technical milestones, funding rounds, product launches and global expansions. You must have experience in engaging global press and media outlets, pitching and placing stories in top-tier business, tech, and trade.
Support exec comms, including social content, speech writing and panel briefing docs, for the Leadership team. Strong organizational and project management skills and the ability to manage multiple tasks in a fast-paced environment is a must.
Shape our voice and narrative around topics like AI safety, regulation, simulation, ADAS and automated driving, and the real-world impact of software-defined vehicles. All while fostering strong relationships with internal & external stakeholders, showcasing a collaborative mindset at every step in order to work across teams and functions.
About you
In order to set you up for success as a Marketing Communications Lead at Wayve, we're looking for the following skills and experience.
Essential:
Solid foundation in PR, comms & content creation across media relations, social media, and brand messaging with over 5 years of experience in a marketing/communication role.
Ability to translate complex topics into clear, concise communications tailored for different audiences
Skilled in supporting media engagement, pitching, and handling media inquiries
Strong organizational and project management skills, able to manage multiple tasks in a fast-paced environment and work across multiple timezone (JST, EST, GMT, CET)
Willingness to travel (national & international) to support marketing and communications activities
Bias for action and can own project from end to end
Self-sufficient and Ability to work independently, with remote team support. You will be the first member of the Marketing team in the US and will report into the UK.
Excellent writing and editing skills with attention to detail
Resilient and optimistic in the face of adversity, viewing setbacks as learning experiences rather than failures. Keeps the long-term end goal in mind while executing near-term tasks.
Strong interpersonal skills and a collaborative mindset to work across teams and functions
Comfortable using analytics tools and incorporating insights into campaign planning
Sound judgment, discretion, and ability to manage confidential information
Desirable:
Experience working in Automotive, Autonomy and/or technology and AI
Experience working with communication within UK/US plus Japan and Germany
Strong existing media relationships in business, tech and automotive
This is a full-time, office-based role located in Sunnyvale, depending on the candidate's place of residence. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team.
Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know
We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you're passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.
For more information visit Careers at Wayve.
To learn more about what drives us, visit Values at Wayve
DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.
$102k-171k yearly est. Auto-Apply 12d ago
Public Sector Experienced Communications Lead
Ipem Solutions
Remote job
The Communications Lead is responsible for developing and executing strategic communications that support organizational objectives, initiatives, and change programs. This role ensures clear, consistent, and effective messaging across internal and external audiences, driving engagement, awareness, and alignment.
Responsibilities and Experience:
Public Sector must be for a State/County/City Experience - Candidate must have a minimum of three (3) years of REFERENCE-ABLE Public Sector Experience as a Communications Lead.
At least four (4) years of experience as a Communications Lead, developing communication plans, stakeholder engagement strategies, and public-facing communication materials.
At least four (4) years of experience as a Communications Lead on large-scale IT system integration projects with contract values exceeding $5m.
At least four (4) years of experience supervising and providing direction to staff.
Must possess bachelor's degree in English, Journalism, Marketing, Communications, or a related field
This is a remote position.
Compensation: $40.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
ABOUT US Technical Experience
We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that all businesses would encounter. We use our expertise to help our customers.
$102k-172k yearly est. Auto-Apply 34d ago
Product Manager, Patient Communications (Remote, USA)
Luma Therapeutics 3.6
Remote job
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role: Product Manager, Patient Communications
This role is within our team that owns the strategy and execution of Luma Health's Patient Communications portfolio-Reminders & Recalls, Navigator (AI Agent), and Broadcast-to reduce no-shows, reactivate care, and deliver compliant two-way messaging at scale. You'll translate market and customer needs into clear roadmaps and PRDs; define KPIs and escalation paths; and partner cross-functionally on packaging, pricing, enablement.
What YOU will do at Luma Health
Own the vision & roadmap for Reminders & Recalls, Navigator, and Broadcast across SMS/MMS, email, voice, and emerging channels (e.g., RCS, Apple Messages for Business).
Scale the AI Agent (Navigator): define intents/skills, guardrails, escalation paths to staff, closed-loop tasks, prompt & tool design, evaluation harnesses, and safety reviews for PHI.
Customer discovery & UX: run research with patients, front-desk teams, and care ops; convert insights into simple, resilient flows and accessible messaging.
Insights & experimentation: define KPIs, instrumentation, and A/B tests; analyze funnel drop-offs, carrier blocks, time-of-day effects, and cohort performance to drive roadmap.
Go-to-market readiness: partner with CS/Sales/Marketing on packaging, pricing, enablement, and launch plans; create demos, ROI stories, and migration paths from legacy flows.
Cross-functional leadership: coordinate with Engineering, Security, Legal/Compliance, Support, and Partnerships.
Deliver measurable outcomes: lower no-show rates, increase recall reactivation, improve response and completion rates, raise agent containment, and keep opt-outs and failure rates low.
Who You Are
3+ years of experience in product management in messaging, communications platforms, healthcare SaaS, or adjacent domains shipping customer-facing products at scale.
BA/BS Degree required
Experience in gathering business insights and identifying trends from data
Ability to use data to inform and support critical decisions
SQL skills highly preferred
Entrepreneurial minded self-starter who is able to function in a lean product management structure in a company with aggressive growth goals
Superior communication, presentation and interpersonal skills.
Demonstrable experience positioning and launching differentiated B2B software that exceeds business expectations (ideally in healthcare).
Organized, detail-oriented, and motivated team player with a positive attitude.
Ability to work in a fast-paced team environment.
Hands-on with LLM/AI products (prompt design, tools/integrations, evaluation, red-teaming, safety guardrails) and clear criteria for human escalation.
Ability to write clear PRDs and sequence complex deliveries.
Proven ability to lead cross-functional teams, influence without authority, and communicate crisply with executives and customers.
We Take Care of You!
Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
Work Life Balance
Flexible Time Off
Wellness Programs
Discounted Perks
401(k) and Company Equity
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)
Pay Range: $120,000-$130,000
Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace. If you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.
Come join us if you want to make a difference in health care.
Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
$120k-130k yearly Auto-Apply 60d+ ago
Strategic Educator Program Manager (USA Remote)
Turnitin 3.9
Remote job
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Turnitin is seeking a Strategic Educator ProgramManager to create and lead initiatives focused on developing educator-centered engagement strategies that strengthen relationships, elevate educator voices, and champion effective teaching and learning practices across our global community. The role cultivates global partnerships with colleges, universities and leading educational communities; establishes research projects; develops learning resources; and leads educational initiatives with the Turnitin user community to uphold academic integrity and the responsible use of AI.
Reporting to the Senior Director of Customer Engagement and as part of the Customer Experience (CX) organization, this individual will design, launch, and manageprograms that empower educators to share insights, connect with peers, and influence the evolution of Turnitin in the learning community as a thought leader.
This role plays a central part in Turnitin's broader goals of supporting product adoption and building enduring brand loyalty by deepening educator engagement, fostering trust, and creating meaningful, educator-driven experiences. Collaborating closely with partners in marketing, go-to-market and product, this individual will focus on the strategy and content to further our efforts to directly engage educators.
Key Responsibilities
* Develop and execute a global strategy for educator-focused programs that drive connection, collaboration, and long-term affinity with Turnitin.
* Translate Turnitin's thought leadership and product strategy into initiatives that reach our global customer base from discovery through pilot to scale,
* Establish and maintain relationships in the educational community in professional learning, assessment, and learning integrity and develop initiatives based on shared goals and outcomes
* Conduct ongoing industry research in the education community on learning integrity, responsible use of AI, understanding professional learning needs and opportunities to define Turnitin's posture and approach for our educator community.
* Create and manage cross-functional projects from concept through delivery, ensuring alignment, accountability, and impact across teams with defined success metrics
* Establish, deliver and lead live engagement opportunities with educators that showcase thought leadership, classroom innovation, and best practices in learning integrity and the use of AI.
* Identify and guide educator-led or co-authored research initiatives that highlight learning and assessment practices, leveraging Turnitin's product portfolio and Turnitin's contributions to educational excellence.
* Establish channels with internal teams to activate findings and insights generated through research collaborations, to share across educator channels and integrated into messaging, story telling, content, training, and engagement strategies.
* Serve as a visible champion of Turnitin's educator engagement initiative, shaping how the organization listens to and learns from its educator community.
* 5+ years of experience in educator engagement, customer experience, customer success, or programmanagement roles, preferably within edtech or higher education.
* Direct experience working with educators or within academic institutions leading to a strong understanding of the educator's role in technology adoption, pedagogy, and peer influence.
* Creative, entrepreneurial, and growth-oriented mindset; skilled in leveraging innovative models and emerging technologies (including AI, digital platforms, and learning analytics).
* Proven ability to design and implement educator or community engagement programs, with measurable outcomes, that deepen relationships, drive adoption, and strengthen brand loyalty.
* Strong track record of stakeholder engagement, collaboration, and building consensus across diverse teams in highly matrixed environments.
* Exceptional communication, facilitation, and storytelling skills, with a passion for amplifying educator voices and comfort representing the organization externally through webinars, panels, events, etc.
* Familiarity with instructional design or experience working alongside teaching and learning professionals is a plus.
* Strong project management skills and attention to detail, with the ability to manage multiple initiatives simultaneously.
The expected annual base salary range for this position is: $97,350/year to $162,250/year. This position is bonus eligible / commission-based.
Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they're only part of the value you receive in exchange for your work.
Beyond compensation, you'll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You'll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life's challenges. You'll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
* Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
* Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
* Integrity: Integrity is the heartbeat of Turnitin-it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
* Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it's hard.
* One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
* Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Global Benefits
* Remote First Culture
* Health Care Coverage
* Education Reimbursement*Competitive Paid Time Off
* Self-Care Days
* National Holidays
* 2 Founder Days + Juneteenth Observed
* Paid Volunteer Time Off
* Charitable Contribution Match
* Monthly Wellness or Home Office Reimbursement
* Access to Employee Assistance Program (mental health platform)
* Parental Leave
* Retirement Plan with match/contribution
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and unleash your potential alongside us, join our team!
Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.
$97.4k-162.3k yearly 41d ago
Product Manager, Clinical Communication and Collaboration - US Remote
Perfectserve 4.2
Remote job
What is PerfectServe?
PerfectServe offers Best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!
PerfectServe's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.
By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.
We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.
As part of the Product Management team, the Product Manager (PM) is:
A Strategic Visionary: responsible for the overall product strategy and vision for a single product vertical. You focus on the "why" behind the product, ensuring it aligns with business goals and market needs.
Market and Customer Focused: conducting market research, identifying user needs, and defining the product's target audience. You often engage with prospects and customers directly. You are the voice of the customer and the market.
Owner of the Product Roadmap: creating and maintaining the product roadmap, outlining planned initiatives over time.
A Cross-Functional Leader: working closely with various departments (marketing, sales, support) to ensure the product meets business objectives and customer expectations.
What You'll Do
Provide vision and direction of the product from a patient and user-centered perspective to internal and external stakeholders.
Assess new initiatives for strategic, product, and market fit, return on investment, and RICE priority. This includes developing a business case, documenting product requirements, conducting user interviews, reviewing application metrics, and surveying customers to collect supporting evidence.
Refine initiatives for estimation by the development team collaboratively with UX designers, and architects.
Set the next quarter's priorities, respond to changes in customer needs, and identify dependencies collaboratively with the senior leadership team (SLT) and single technology owners (STOs).
Plan, communicate, and maintain a 3-year customer facing roadmap, working cross functionally with various departments.
Quarterly plan the next program increment (PI) partnered with PerfectServe's engineering team.
Establish, maintain, and report on product, product management, and roadmap delivery KPIs.
Consult with Product Owners on customer release notes.
Consult with the sales and success organizations as product experts, including joining strategic meetings, supporting the RFP process, and updating competitor battle cards.
Requirements
Bachelor's degree or equivalent work experience in a related field.
At least 3+ years (or 5+ years for Senior PM) leading end-to-end product management on both SaaS and mobile platforms.
Experience in process improvement. Iterating and advancing Agile maturity, defining customer discovery process and post-launch/go-to-market planning.
The ability to communicate effectively with technical and non-technical teams.
Strong orientation toward data and evidence. Willingness to question the status quo.
Demonstrates experience balancing conflicting priorities and making decisions despite ambiguity.
Ability to collaborate, lead through influence without authority, and foster teamwork (ideally in a remote-work environment).
Proficient in capacity management and/or project management.
Effective in technical or formal writing for varying audiences and levels of technical expertise.
Beneficial Skills and Qualifications
Domain knowledge in Clinical Communications and Collaboration, Clinical Mobility, Clinical Workflows, Patient and Family Communications, Hospital Call Centers, Afterhours Answering Services, and/or Provider Scheduling is a plus
Experience using Jira, Confluence, Pendo, Visio, V0, Copilot is a plus
Experience with Scaled Agile Framework (SAFe) is a plus
Scrum Alliance Certified Scrum Master, or higher professional certification
Scrum Alliance Certified Product Manager, or higher professional certification
Graduate Degree (MBA, or MSc)
Technical familiarity with RESTful API architecture, operations
Technical familiarity with HTML, Angular, React or other front end web development languages
Environment, Physical & Other Requirements
This position requires interaction with people and technology while either standing or sitting. Most customer meetings are to be conducted with camera enabled. To best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation.
This position requires up to 10% onsite travel to facilitate product management activities (customer interviews, work studies, and requirements gathering), and support sales and success teams.
While performing the duties of this job, the employee must be able to sit for extended periods of time
(position is primarily sedentary),
must have acute hearing ability, must be able to speak English and must have the ability to perform repetitive hand motions.
PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
PerfectServe, Inc. is an Equal Opportunity Employer -----M/F/D/V.
Why Join PerfectServe?
At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.
**Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.**
We offer a salary range of $70,000-150,000 per year, with compensation tailored to your background, strengths, and potential to grow within the team.
The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support.
We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.
Benefits:
Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities
PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
$70k-150k yearly Auto-Apply 12d ago
Director, External Communications
Dana-Farber Cancer Institute 4.6
Remote job
The Director of External Communications at Dana-Farber Cancer Institute plays a crucial role in enhancing the visibility and reputation of the Institute, boosting awareness and support for its mission to conquer cancer. Reporting to the Associate Deputy Chief of Communications, this position involves leading a team to execute proactive media outreach and responding to inquiries, while also assisting participating in rapid response and crisis mitigation. The director collaborates with both traditional and digital media platforms, requiring expertise in modern communication channels. Additionally, the role demands strong proactive project, account management and leadership skills and involves significant interaction with senior clinical, research, and administrative personnel. This role supports the Communications and Marketing Department's goal of positioning Dana-Farber as the premier cancer provider in the region and globally, as well as the partner, and employer of choice.
This position's work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI).
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ Cultivate and maintain strong relationships with media professionals, including reporters, editors, and producers, both locally and nationally. This involves understanding media landscapes and effectively engaging with media personnel to enhance the Institute's visibility and reputation.
+ Proactively pitch stories and lead the development of annual media relations planning and editorial calendars, ensuring alignment with Dana-Farber's strategic goals. This includes creating executive briefing documents and ensuring alignment with the Institute's strategic goals to maximize media exposure.
+ Actively participate in crisis communications and issues management efforts. This involves preparing for and responding to potential risks, ensuring that the Institute's messaging is consistent and effective during challenging situations.
+ Train and prepare faculty and staff to effectively communicate with the media and represent the Institute. This includes developing communication skills and strategies to ensure accurate and impactful representation of the Institute's mission and achievements.
+ Knowledge of healthcare and biomedical research, with the ability to comprehend complex scientific information and translate it into accessible language for diverse audiences.
+ Lead the creation and dissemination of communications assets for scientific and patient care activities. Collaborate with clinicians and researchers to produce compelling materials that highlight the Institute's work and initiatives.
+ Collaborate with internal and external stakeholders, including affiliated institutions and industry partners, to enhance the Institute's visibility and communication efforts. This involves building networks and partnerships that support the Institute's goals and initiatives.
+ Hires and develops team members with the capabilities to achieve organizational goals. Defines and communicates clear expectations, provides regular constructive feedback, and evaluates performance against objectives. Oversees team's compliance with organizational policies and procedures. Monitors work for efficiency, effectiveness, and quality. Mentors and coaches staff, facilitating training opportunities and supporting career growth. Works with senior management and Human Resources to address performance issues, as appropriate. Promotes and fosters a healthy and productive work environment within the team and with groups across the Institute.
**Supervisory Responsibilities:**
+ Media Relations pillar with two Associate Directors, a Manager and Sr Specialist with the anticipation of additional staff in the future.
**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ In-depth understanding of media landscapes, including traditional and digital platforms, and the ability to cultivate and maintain strong relationships with reporters, editors, and producers globally.
+ Knowledge of healthcare and biomedical research, with the ability to comprehend complex scientific information and translate it into accessible language for diverse audiences.
+ Proficiency in supporting issues management and crisis communication, with the ability to lead efforts in mitigating potential risks and handling sensitive situations.
+ Ability to develop and implement comprehensive media relations strategies, including annual planning and budget management, to enhance the Institute's visibility and reputation.
+ Capability to lead and mentor a media relations team, fostering staff development and performance aligned with organizational goals.
+ Strong interpersonal skills to work closely with internal stakeholders, including senior leadership and faculty, as well as external partners from affiliated institutions and industry.
+ Exceptional verbal and written communication abilities, with expertise in training faculty and staff for media engagements, crafting persuasive promotional materials, and delivering impactful presentations to diverse audiences, including research faculty and administrators, to effectively convey the Institute's mission and accomplishments.
+ Ability to analyze media coverage and metrics.
**Minimum Qualifications:**
+ Bachelor's degree in communications, public relations, journalism or related field required.
+ Master's degree preferred.
+ 10 years of experience in media relations, public relations, or communications, proactively pitching stories to local and national media, managing crisis communications, and demonstrated proficiency in Associated Press style required.
+ Experience working in a healthcare or scientific research institution. Agency experience preferred.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
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Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$174,600.00 - $201,000.00
$174.6k-201k yearly 11d ago
Unified Communications Lead
Tyto Athene 4.2
Remote job
Tyto Athene is searching for a Unified Communications Lead who shall serve as a Computer Network expert capable of overseeing multi-disciplinary projects (e.g. network projects , network architect efforts , network engineers, Audio-Visual (AV), Video Teleconferencing (VTC), and Unified Communications (UC)).
Responsibilities:
This individual will be responsible for managing and integrating AV, network technologies in support of mission-critical operations, troubleshooting complex issues, and driving innovation to enhance the performance and reliability of AV, VTC, UC, and network systems.
Qualifications
Required:
Bachelor's degree in IT, Computer Science, Information Systems, or related field.
Demonstrated ‘Advanced Technical Expertise' or certification in accordance with DoD 8140.03.
Desired:
A minimum of 10 years of experience engineering and implementing multi-disciplinary projects and designing local, regional, WAN, and network systems and subsystems supporting voice, video, data, and imagery information.
Avixa Certified Technology Specialist (CTS) or equivalent AV certification (e.g.Extron AV Associate, Harman Professional Training, AMX Certified Expert (ACE))
A minimum of 5 years of experience leading teams of network engineers, with demonstrated expertise in applying DoD Information Assurance (IA) policies and guidelines to network architecture design, configuration, and implementation.
A minimum of 5 years of experience in Audio-Visual (AV) programming at intermediate to advanced levels of complexity, including at least 3 years of hands-on experience working with DoD networks.
Clearance:
Possess a Secret clearance.
About Tyto Athene
Compensation:
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
$89k-117k yearly est. Auto-Apply 16d ago
Product Manager, Communications
Trueml
Remote job
Why TrueML?
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML's approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
The Opportunity
We seek a results-oriented Product Manager to lead the development and optimization of AI/ML-powered communication capabilities for our SaaS B2B2C platform. This role focuses on driving intelligent, personalized, and scalable communications across outbound channels, including email, SMS, and phone-like channels, to improve customer engagement, retention, and ROI for our enterprise clients. You will sit at the intersection of automation, seamless client control, and consumer empathy.
As the product owner, you will define the vision, strategy, and roadmap for our AI/ML-driven communication solutions. You will collaborate with cross-functional teams to deliver innovative capabilities that enable our B2B clients to communicate more effectively with their users and stakeholders.
The Role
In this role, you will manage the engine that drives how our clients speak to their customers. You will build the tools that enable our B2B clients to configure and trust our system, while simultaneously refining the consumer experience and AI models to ensure the end consumer receives the right message on the right channel at the right time. Key responsibilities for the role are detailed below: Driving the Client Experience (B2B)
Empower the Client: Define and deliver intuitive features that allow enterprise clients to configure their communication strategies, compliance constraints, and brand voice within our platform.
Transparency & Control: Help create "glass box" visibility into our AI models, giving clients the insights they need to understand why a specific communication strategy was chosen.
Seamless Integration: Manage integrations with 3rd-party vendors (e.g., Twilio, Sparkpost) to ensure our experiences can scale effectively.
Workflow Optimization: Engage directly with client strategy teams to understand their pain points and translate them into user stories that streamline their daily workflows.
Driving Consumer Impact (B2C)
Hyper-Personalization: Collaborate with data science teams to implement compliance-first "agentic decisioning" - ensuring the system intelligently selects the best engagement for each individual consumer.
Engagement Strategy: Shift the focus from simple "delivery rates" to meaningful consumer outcomes. You will measure success by how well our communications drive positive financial resolution.
Experimentation and Feedback Loops: Utilize quantitative engagement data and A/B testing strategies to continuously train our models and improve the consumer journey.
Product Strategy & Leadership
The Roadmap: Contribute to the product roadmap for AI/ML-driven communications, prioritizing client feature requests alongside long-term innovation.
Cross-Functional Bridge: Act as the day-to-day translator between technical teams (Engineering/Data Science) and business stakeholders (Sales/Customer Success).
Compliance & Safety: Ensure the platform remains compliant with strict financial regulations (e.g., FDCPA, TCPA) while scaling to meet enterprise volume.
What We're Looking For:
Experience: 3+ years in Product Management, with exposure to AI/ML, Data, or Communications platforms.
The "Double-Sided" Mindset: Experience working on B2B2C products or a strong understanding of how to balance business buyer needs with end-user experience.
Channel Expertise: Strong understanding of outbound communication channels (Email deliverability, SMS/MMS regulations) and vendors.
Data Fluency: You are comfortable working with Data Science teams on personalization algorithms, audience segmentation, and predictive analytics.
Soft Skills: Ability to articulate complex technical concepts to non-technical client stakeholders clearly.
Education: Bachelor's degree in Computer Science, Business, or a related field.
Why You'll Love This Role:
You will have the unique opportunity to use cutting-edge technology not just to optimize metrics, but to help real people navigate difficult financial situations with dignity.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
$81k-115k yearly est. Auto-Apply 42d ago
Education & Outreach Program Design Manager
Circular Action Alliance
Remote job
The newly established National Recycling Education & Outreach (E&O) team will be the driving force behind behavioral change in recycling and waste diversion across states that implement packaging EPR. This team designs, implements and measures comprehensive strategies that empower residents, businesses, and communities to recycle right, reduce waste and participate effectively in evolving circular economy initiatives.
As an integral member of this team, the Manager of Education & Outreach Program Design brings strategic thinking and systems expertise to transform high-level goals into scalable frameworks that support producer-led EPR programs. Reporting to the Recycling Education & Outreach Director, this role manages the design and continuous improvement of nationally harmonized outreach frameworks that can be adapted across states. You'll develop toolkits for local engagement, integrate culturally responsive messaging into outreach approaches, and support how communities are educated and mobilized to participate in circular economy initiatives. This position collaborates cross-functionally and with state teams to ensure outreach models are both locally relevant and nationally consistent.
In this role, you'll design and support implementation of intervention models and program standards that guide national and state-level outreach efforts. You'll help shape how outreach efforts are measured by applying performance tracking methods and sharing insights that improve program design over time. Your work plays a key role in advancing CAA's strategy to drive measurable shifts in recycling behavior and long-term public participation.
Key Responsibilities
Program Framework
Design and evolve scalable E&O frameworks, including intervention models program standards, and approaches for tracking and evaluating impact.
Develop and maintain a catalog of adaptable toolkits and intervention activities to support local engagement across diverse communities.
Ensure frameworks are harmonized across states while allowing flexibility for local innovation and cultural responsiveness.
Support E&O program design, advising internal teams and external interest holders on best practices, implementation strategies and policy alignment.
Collaborate with content and communications teams to ensure storytelling is incorporated into outreach frameworks as a best practice for audience engagement and behavior change.
Interest Holder & State Support
Advise internal teams, state agencies and external partners on program design, implementation strategies, and policy alignment.
Counsel and support states on E&O program design and implementation, including budget allocation, messaging strategy and interest holder coordination.
Assess and respond to state-specific needs, ensuring consistency with national objectives and regulatory requirements.
Measurement & Continuous Improvement
Apply performance tracking methods and contribute insights to broad evaluation strategies.
Monitor the behavioral impact of outreach interventions and apply insights to refine program design.
Support the development of KPIs and reporting tools to track adoption and effectiveness of E&O frameworks.
Other
Stay current on EPR legislation, recycling trends and public engagement strategies to inform program design and innovation.
Performs other related duties as assigned.
Skills & Competencies
Demonstrated ability to design, operationalize and scale recycling education and outreach frameworks across jurisdictions.
Deep knowledge of recycling systems, waste management and Extended Producer Responsibility (EPR) policy.
Proven success leading cross-functional collaboration and influencing diverse partners toward shared goals.
Skilled in using behavioral science frameworks (e.g., community-based social marketing, nudging) to drive measurable participation and trust.
Strong analytical and evaluation skills, with experience interpreting performance data and applying insights to improve design.
Cultural competency and a commitment to equity in outreach.
Ability to distill complex recycling and policy concepts into actionable, audience-centered messages.
Comfort working in a fast-paced, compliance-driven, multi-interest holder environment.
Qualifications
Bachelor's degree in Environmental Studies, Communications, Public Policy or comparable experience(7+ years required).
Minimum of 5 years of experience in program design, public engagement, sustainability education or outreach strategy.
Demonstrated success managing or advising large-scale outreach or behavior change campaigns with measurable outcomes.
Experience collaborating with government agencies, producers, municipalities or advocacy organizations.
Experience deploying multilingual or multicultural outreach to reinforce equity and accessibility.
Compensation & Other Information
Location: Fully Remote
Pay Rate: Based on a variety of factors in accordance with applicable law including the successful candidate's relevant experience, skills, knowledge and experience.
Reports To: Recycling Education & Outreach Director
Circular Action Alliance is an equal employment opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), national origin, military or veteran status, sexual orientation, gender identity, age or any other category protected by applicable federal, state, or local law. If you require accommodation as part of the application process, please contact ************************** listed below.
About the Role Arine is looking for a Product Manager to own the patient and provider outbound communications domain, with a specific focus on written clinical communications such as letters and documents. These communications play a critical role in driving medication adherence and outcomes, and are among the most compliance-sensitive and customer-visible surfaces in our product.
In this role, you will serve as the primary product partner for all letter-based communications across Arine's customer base. You will work closely with the Product and Engineering leaders responsible for the underlying communications platform, as well as with our Document Engineering team, Clinical experts, Compliance, and Client Success.
While you will not be responsible for defining the core platform architecture from day one, you will be deeply involved in shaping how configuration, customization, and workflows are designed to scale efficiently. Over time, your domain expertise and hands-on ownership will meaningfully influence how the platform evolves.
What You'll Be Doing
Own the Outbound Communications Domain
* Serve as the single point of product ownership for patient and provider-facing letters and documents.
* Act as the internal expert on how outbound written communications are configured, generated, and delivered across clients and programs.
* Represent this domain in cross-functional planning, prioritization, and execution.
Lead Configuration Strategy & Governance
* Define standards and principles for client-specific configuration of letters, balancing flexibility with scalability and efficiency.
* Partner with engineering to influence configuration frameworks that reduce one-off work and support long-term maintainability.
* Help determine what should be configurable versus standardized as customer needs evolve.
* Ensure configuration decisions uphold clinical accuracy and compliance requirements.
Run Point on Customer-Driven Requests
* Triage and prioritize incoming customer requests related to letters in partnership with Client Success & Customer Support Architects.
* Translate recurring or high-impact customer needs into scalable product capabilities.
* Set clear expectations and tradeoffs between customization, turnaround time, and platform health.
Drive Operational Efficiency Through Product
* Map and continuously improve end-to-end letter workflows, identifying bottlenecks and opportunities for automation.
* Reduce manual effort and execution time for internal teams through better tooling, configuration, and process design.
* Define and track success metrics related to efficiency, quality, and customer satisfaction.
Partner Closely with Engineering, Clinical, and Compliance Teams
* Work day-to-day with the Document Engineering team to define requirements, clarify tradeoffs, and support delivery.
* Collaborate with Clinical and Compliance stakeholders to ensure communications meet regulatory standards and clinical intent.
* Provide informed input into longer-term platform decisions based on hands-on experience with real customer and operational needs.
What We're Looking For
Required Experience & Skills
* 3+ years of experience in product management or a related role.
* Experience owning complex, configuration-heavy products or workflows (e.g., document generation, CMS, workflow tools).
* Strong ability to analyze and improve end-to-end operational processes.
* Comfort working in regulated or compliance-sensitive environments (healthcare preferred).
* Experience partnering closely with engineering teams on system-level problems.
* Excellent written and verbal communication skills.
Mindset & Strengths
* Strong judgment in balancing customer needs with platform scalability.
* Systems-oriented thinker who enjoys bringing structure to ambiguous problem spaces.
* Comfortable owning a defined domain while influencing broader platform decisions.
* Self-directed and effective in fast-paced, evolving environments.
Nice to Haves
* Experience with healthcare communications, pharmacy, or clinical workflows.
* Familiarity with document templating, configuration frameworks, or content management systems.
* Exposure to UX design for internal or configuration-heavy tools.
* Startup or high-growth company experience.
* Understanding of AI/ML concepts applied to content or workflow automation.
Additional Information
* Travel: Up to 10%
* Remote Work: Private workspace and reliable high-speed internet required
Compensation & Benefits
The base salary range for this position is $120,000-$140,000/year, depending on experience, location, and job-related factors. This does not include additional compensation components, benefits, or perks.
$120k-140k yearly Auto-Apply 39d ago
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