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The differences between communications technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a communications technician has an average salary of $52,222, which is higher than the $40,379 average annual salary of a service technician.
The top three skills for a communications technician include customer service, rehabilitation and hand tools. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.
| Communications Technician | Service Technician | |
| Yearly salary | $52,222 | $40,379 |
| Hourly rate | $25.11 | $19.41 |
| Growth rate | 8% | 8% |
| Number of jobs | 125,698 | 254,533 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 35% | Associate Degree, 29% |
| Average age | 45 | 44 |
| Years of experience | - | 12 |
A communications technician utilizes their expertise in electronics by diagnosing issues and repairing devices ranging from cellphones, laptops, tablets, and more. They are responsible for troubleshooting and discussing the extent of malfunction with clients. Technicians diagnose the root of the problem and determine which corrective measure to take. A communications technician may work independently or as a member of a company. Most of the time, they have to consult with the clients over the pricing and kind of repairs, and then offer replacement parts.
Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.
Communications technicians and service technicians have different pay scales, as shown below.
| Communications Technician | Service Technician | |
| Average salary | $52,222 | $40,379 |
| Salary range | Between $29,000 And $91,000 | Between $28,000 And $57,000 |
| Highest paying City | Tualatin, OR | Richmond, CA |
| Highest paying state | Washington | Hawaii |
| Best paying company | Pacifi | IBM |
| Best paying industry | Government | Technology |
There are a few differences between a communications technician and a service technician in terms of educational background:
| Communications Technician | Service Technician | |
| Most common degree | Associate Degree, 35% | Associate Degree, 29% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | - |
Here are the differences between communications technicians' and service technicians' demographics:
| Communications Technician | Service Technician | |
| Average age | 45 | 44 |
| Gender ratio | Male, 83.9% Female, 16.1% | Male, 89.2% Female, 10.8% |
| Race ratio | Black or African American, 13.2% Unknown, 4.7% Hispanic or Latino, 17.8% Asian, 6.2% White, 57.4% American Indian and Alaska Native, 0.6% | Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 1% |