Computer applications instructor vs computer support specialist

Differences between computer applications instructor and computer support specialist duties and responsibilities

Computer applications instructor example responsibilities.

• Develop, manage, and implement Linux/Unix base network and end-user security methodologies and practices to protect systems from security threats.
• Work on both Macintosh and PC computers.
• Help desk support imaging, deploying, updating, patching and troubleshooting desktop computers.
• Produce creative and attention grabbing PowerPoint presentations and verbally present the material to the audience.
• Assist contractor with network infrastructure upgrade to avoid system down time, and access switches and routers.
• Guide students through the troubleshooting and break-fix of PC's, forming small networks, and configuring servers.
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Computer support specialist example responsibilities.

• Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
• Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
• Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
• Deploy new machines, installing OS, applications, drivers, and network configurations.
• Participate in vulnerability resolution for both OS and specific applications on the OIG network.
• Establish a new process for imaging machines using Linux and write documentation for it.
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