Crisis Support Technician - On Call
Computer technician job in Geneva, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
End User Computing Specialist
Computer technician job in Oak Brook, IL
The End User Computing Specialist will be responsible for the delivery of internal and external customer facing technology services. This position will participate in a team charged with delivering high-quality, cost-effective services including client computing hardware and software support as we evolve into the modern workplace. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person or remotely) in a timely and accurate fashion and provide end-user assistance where required.
Essential Job Functions
Delivery of End User Computing (EUC) technologies
Provide level 2 support and act as escalation point for service desk and other IT teams
Perform systems analysis and consult with users to determine hardware, software or system specifications
Perform analysis, diagnosis, and resolution of complex problems recommending and implementing corrective solutions
The design, development, documentation, analysis, creation, testing or modification of computer systems or programs based on and related to user or system design specifications
Automate and streamline current processes
Document repetitive and predictable activities in order to shift workloads to first level teams
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, laptops, printers and related hardware and software to deliver required service levels
Assist with setting up for town halls and resolving any issues associated with A/V
Work with vendors to resolve issues and provide technology solutions to users
Hardware lifecycle management
Provide timely verbal and written communications as required with users, vendors, and staff
Help train and assist employees, establish/build and grow self-service solutions
Ensure standards are met and maintained through the implementation of automated and/or manual tools and related reporting
Other duties as directed by management
Duties, responsibilities, and activities may be assigned or changed from time to time.
Minimum Qualifications
A Bachelor's Degree in Computer Science, Management Information Systems, or Information Studies and industry certifications or equivalent work experience, preferably in a large corporate environment
Experience deploying and supporting Windows workstation environments including Active Directory
Experience installing, troubleshooting and administration of Microsoft 365 and other common business applications
Experience with configuring and troubleshooting desktop and laptop hardware
Experience with end user workstation management platforms such as Microsoft Endpoint Configuration Manager and Intune
Previous experience supporting end users in a Citrix Workspace environment a plus
Experience with configuration and administration of Mac and other Apple products a plus
Working knowledge of network protocols such as: TCP/IP, DNS, DHCP, WINS, and SMTP
Ability to develop technical documentation for training and end user procedures presenting ideas in user-friendly language
Strong customer service orientation with the ability to maintain a customer service focus while juggling multiple tasks and priorities
Ability to adapt and work with people from multiple sites and countries
Ability to constantly adapt to a fast paced, ever changing technology landscape filled with smart phones, virtual desktops, and a wide array of desktop computing hardware/software
Ability to deliver under pressure and cope with a demanding workload often operating to tight deadlines
Excellent oral and written communications skills are necessary, as well as the ability to interact in a team-oriented, collaborative environment
Detail oriented, outgoing, and comfortable working with all levels of corporate personnel and possessing the ability to learn quickly and manage multiple priorities
Excellent problem solving and troubleshooting skills
Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment.
Working Conditions
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other computer components
Lifting and transporting of moderately heavy objects, such as computers and peripherals
In addition to regularly scheduled hours and responsibilities, IT staff and management are frequently required to assist on special projects and emergencies. This includes, but is not limited to, regularly scheduled evening or early morning maintenance and emergency response at any time (24x7x365). These additional responsibilities are an essential function of the job and are required to ensure continuous operations and minimize disruption to end-users.
** This is a full-time, W2 position with Hub Group - We are NOT able to provide sponsorship at this time **
Salary: up to $56,700
This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand
Benefits
We offer a comprehensive benefits plan including:
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind
Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group job postings are posted on our career site: ********************************
About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $4 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit ****************
Help Desk Technician
Computer technician job in Chicago, IL
The Helpdesk Technician provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network issues. This role ensures timely and effective resolution of IT problems while delivering excellent customer service and maintaining system reliability.
Key Responsibilities
Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing system
Diagnose and troubleshoot hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals
Resolve issues related to operating systems, productivity software, and business applications
Escalate complex or unresolved issues to higher-level support teams when necessary
Document issues, resolutions, and procedures in the ticketing system
Maintain user accounts, permissions, and access rights in accordance with company policies
Provide basic training and guidance to users on IT systems and best practices
Ensure compliance with security policies and data protection standards
Required Qualifications
Associate's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
1-3 years of experience in a helpdesk or technical support role
Strong knowledge of Windows and/or mac OS operating systems
Familiarity with Microsoft 365, Active Directory, and common business applications
Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
Excellent troubleshooting and problem-solving skills
IT Services Technician
Computer technician job in Schaumburg, IL
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $55,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: *******************************************************************
Distributed Compute Tech Lead
Computer technician job in Chicago, IL
About the Role
An elite high frequency trading firm is seeking a Distributed Compute Tech Lead to design and operate large-scale computing systems that powers quantitative research. This role focuses on improving research efficiency by building robust infrastructure, APIs, and libraries that abstract complexity and enable researchers to innovate faster. You will serve as a bridge across disciplines, collaborating with researchers, engineers, and leadership to shape technology direction and strategy for the firm's research platform.
Key Responsibilities
Architect and operate distributed or high-performance computing systems at scale, ensuring reliability, scalability, and performance.
Design and implement APIs and libraries that abstract infrastructure complexity, making compute resources easily accessible to researchers.
Optimize job scheduling and resource allocation using tools like SLURM and other HPC schedulers.
Collaborate with researchers to identify bottlenecks and deliver solutions that accelerate research workflows.
Partner with leadership and cross-functional teams to define technology strategy and influence long-term direction.
Develop automation and orchestration tools for compute-intensive tasks.
Establish best practices for distributed computing and mentor team members on HPC resource management.
Required Qualifications
Bachelor's degree in computer science or equivalent
Minimum of 5 years of experience in architecting Distributed or High Performance Computing systems.
Strong expertise in Python for building tools, automation, and APIs.
Familiarity with C++ for performance-critical components.
Extensive experience with job schedulers (e.g., SLURM) and distributed computing frameworks.
Proven experience architecting and operating distributed or HPC systems at scale.
Strong background in building developer-facing APIs or libraries that abstract infrastructure.
Ability to collaborate across disciplines and influence technology strategy.
Excellent problem-solving skills and ability to thrive in a fast-paced, high-performance environment.
Preferred Qualifications
Experience in financial services or high-frequency trading environments.
Knowledge of containerisation (Docker, Kubernetes) and cloud/HPC hybrid setups.
Familiarity with performance profiling and tuning for large-scale systems.
This is a hybrid role out of the firms Chicago office working in person 3 days per week, 2 days remote.
Operations Systems Support (Back-office)
Computer technician job in Chicago, IL
Title: Operations Systems Support
Full-time
Our client is seeking an professional in Operations Systems Support who will manage operational systems and static data associated to their back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise.
The Operations Systems Support department sits within the operations function, with its focus being the back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations.
Responsibilities:
Monitor critical system import feeds associated to the XTP back-office platform.
Manage several projects including improving existing processes.
Maintain systems and required static in line with any new or changing regulatory reporting regimes.
Manage XTP back-office system changes and upgrades in line with business and exchange requirements.
Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions.
Assist compliance with regulatory audit requests and queries.
Ensure written procedures are in place and up to date for the Department.
Efficient email management, including both personal and group mailboxes
Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
Skills and Experience
Bachelor's degree in Finance, Business, or related field.
At least five (5) + years' experience working specifically with a trading Back Office system within an FCM, or similar organization.
Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data.
The ability to work with end users of the system, analyze their issue and put that into requirements for the vendor.
Experience with Microsoft Office
Excellent verbal and written communication skills
Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Desktop Support Specialist
Computer technician job in Des Plaines, IL
The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper IT technical support, allowing end users to accomplish their business tasks. Supports local and remote PC and mobile hardware and software, via direct or remote contact with the hardware and/or the end user, as well as performing network system administration. This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk. Plans, implements, monitors and supports corporate hardware and software infrastructure. Deploys, administers, and supports corporate and remote office servers/desktops. Performs advanced system and user administration for the entire organization and design. Installs software and peripheral equipment onto corporate workstations. Manages and installs appropriate operating system and software upgrades, patches, printers, drivers, etc. Provides third-level support for issues which are escalated by the second-level service delivery team and first-level helpdesk. Resolves complex end-user requests for installs, problem diagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardware install and upgrades.
Technology Support Specialist
Computer technician job in Chicago, IL
BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ?
Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it.
Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more.
so what's THE JOB ?
We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades.
We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth.
what are we looking for in an APPLICANT ?
Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality.
Math is hard, but this JOB will be about:
31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes.
37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments.
25%: Communication of client needs, project opportunities, solution gathering.
7%: Meetings, happy hours, gatherings.
YOU would fit in at BIRDS ON A CABLE if …
You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer.
You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath.
§ You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending.
§ You are technically savvy. You can identify or research a problem, and follow-through to resolution.
§ You are detail-oriented and possess strong communication skills.
§ You can roll with the punches of a young IT company, make a positive impact and help us grow.
§ You have ideas.
§ You have a sense of humor.
what do you NEED to apply?
2+ years professional experience providing software and hardware technical support services to end-users.
2+ years of experience supporting a Microsoft Windows environment.
Knowledge of basic networking concepts.
Ability to lift and transport equipment heavier than 50lbs.
so what are the PERKS?
We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use.
We believe in summer Fridays.
Casual dress, some free food, a good number of happy hours and outings.
Personal transportation is a big plus, but not a must.
INTERESTED?
Wonderful! We look forward to your application. Be sure it includes:
a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and
a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded.
FINAL NOTES:
Candidates undergo a full background screening and credit check.
All applications remain confidential.
Information Technology Support Technician
Computer technician job in Lemont, IL
Job Details:
IT Support Technician
Duration: 6 months contract with option to renew in 6-month increments
Background
The client seeks a motivated and talented technical support individual to provide technical support assistance to its users, particularly for accounts, access, and other Tier-1 support matters. The individual will be a member of the CELS Research Computing teams.
Scope
The contractor is expected to provide tier-1 technical support for customers with various questions and issues regarding user accounts, access and login to computer systems, and creating documentation to guide customers on how to efficiently use our IT service and computer resources.
Objectives
Provide technical support for computer systems and users.
Tasks and Delivery
Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources.
Responsible for providing technical support for usage of mac OS and Windows OS computers.
Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro.
Responsible for providing access to projects, groups, mailing lists, and Slack.
Responsible for debugging issues with multi-factor authentication setup.
Responsible for Improving existing helpdesk service processes where applicable.
Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups.
Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services.
Responsible for onboarding new users at the facility/directorate.
Responsible for assisting with user communication as appropriate.
Responsible for updating and tracking customer-reported issues from submission to resolution.
Responsible for the fulfilment of IT service catalog requests from customers.
Required Knowledge, Skills, and Abilities
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
Some experience working in UNIX/Linux environments
Some working knowledge of shell scripting or other coding experience
Annual Salary: $55K - $65K Salary with below mentioned benefits
Up to 10* National Holidays + 2* Weeks PTO (10* Days) + 1* Week sick leave (5* Days)
$5/hr Health & Welfare Stipend
401(K)
Short-Term Disability, Long-Term Disability, Group Life Insurance, and Accidental Death & Dismemberment coverage.
IT Support Analyst (Tier 1/2- Onsite in Chicago, IL)
Computer technician job in Chicago, IL
IT Support Analyst- Onsite in Chicago, IL- Contract to Hire
Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases.
Responsibilities:
Address technical issues beyond Tier 1 capabilities
Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role)
Troubleshooting and patching servers and system settings
Escalate issues as necessary
Setting up conference rooms with Zoom and MS Teams
Utilize Active Directory for group policy and role based access control
Apply today if your background includes:
Experience troubleshooting various IT issues and escalating when necessary
Experience utlizing Jira or a similar ticketing system
Active Directory experience in a large organization- any Powershell/Python scripting is a plus
Monitoring logs and dashboards using different monitoring tools
Ability to work on site role in Chicago, IL (5x a week)
Information Technology Specialist
Computer technician job in Willowbrook, IL
Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations.
Key Responsibilities
Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support.
Collaborate on improving system reliability, connectivity, and performance across departments.
Develop and maintain scripts or automation tools to streamline workflows and data processes.
Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards.
Monitor system performance and proactively identify opportunities for optimization.
Ensure adherence to IT and security policies while assisting in documentation and process updates.
Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
Solid understanding of IT systems, networks, and software applications.
Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools.
Proficient in SQL
Strong problem-solving and analytical mindset with attention to detail.
Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.
Desktop Support Specialist
Computer technician job in Chicago, IL
Job Title: Contractor - CMMC Desktop Site Migration Support Technician
Duration: 3 months (with potential extension)
Seeking multiple experienced desktop support contractors to assist with site migrations as part of a CMMC (Cybersecurity Maturity Model Certification) domain transition initiative. Technicians will perform hands-on migration tasks and provide end-user support to transition PCs and user accounts to a new secure domain across various sites.
Core Responsibilities:
Perform end-user PC migrations following defined checklists and workflows.
Back up and restore user profiles and data.
Use PowerShell scripts and migration tools to move systems to a new Active Directory domain.
Validate application and system functionality after migration.
Coordinate device handoffs and returns with on-site team members.
Provide post-migration walk-throughs for users (login changes, MFA setup, profile differences).
Maintain daily progress logs and escalate issues to migration leads.
Support hardware preparation, imaging, and PXE booting when needed.
Required Skills & Experience:
3+ years of hands-on desktop support or IT field technician experience.
Strong knowledge of Windows 10/11, Active Directory, and enterprise IT tools.
Experience with domain migrations, site cutovers, or IT transitions preferred.
Familiarity with IT workflows, backup utilities, and PowerShell.
Excellent communication skills and professionalism in user-facing situations.
Ability to follow structured processes and accurately document work.
Additional Details:
Schedule: Must be able to work evenings and weekends during cutovers.
Travel: Up to 90% may be required to major cities; expenses reimbursed. Some travel outside the U.S. may be needed for specific site activities.
Ideal Candidate:
A reliable, customer-focused desktop support technician with strong Windows and domain migration experience who can follow detailed procedures, communicate clearly with end users, and work effectively in a fast-paced environment with variable hours.
Desktop Support Technician
Computer technician job in Chicago, IL
Title: Desktop Support Technician / Customer Experience (CX) Associate
Engagement: Jan 12, 2026 - Jul 10, 2026
Type: W2 or C2C
Rate: $45-$52
We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience.
Responsibilities
Walk-up and desk-side IT support
Troubleshoot Windows 10, Office 365, and SharePoint issues
Laptop hardware repair, imaging, and software installs
End-to-end ticket ownership using ServiceNow or Remedy
Support printers, copiers, conference rooms, and video conferencing
Asset tracking and inventory management
Participate in major incident calls and escalation processes
Support internal meetings, events, and conferences
Routine maintenance of IT spaces, equipment, and on-site inventory
Clear communication, proactive updates, and ownership through resolution
Required Qualifications
1-3 years of desktop or end-user support experience
Strong Windows and Microsoft Office skills
Ticketing system experience (ServiceNow or Remedy preferred)
Hands-on laptop hardware troubleshooting
Comfortable supporting executives and billable professionals
Strong communication, organizational, and customer-service skills
Nice to Have
Large corporate or professional services environment experience
MSP background
iOS and Android support exposure
Not a Fit If You Are
Seeking remote or hybrid work
Coming strictly from call-center or phone-only support
Uncomfortable with face-to-face user interaction
Information Technology Support Associate
Computer technician job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
Senior DevOps - Tier 2 Support
Computer technician job in Chicago, IL
Job Title: Senior DevOps - Tier 2 Support
A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.
Key Responsibilities:
Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.
Benefits:
Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)
About the Organization:
This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.
Data Center Operations Technician 1 - Graveyard Shift
Computer technician job in Elk Grove Village, IL
About the job
Operations Technician 1
**Shift - 12am - 10am Sun - Wed***
Csquare is a global data center leader in retail colocation and interconnection services. The company operates a footprint of 61 data centers in 29 markets around the world, providing services to more than 2,300 leading enterprises, service providers, and U.S. federal government agencies. Centersquare brings proven operational excellence, global scale, flexibility, and customer-focused innovation together to provide a comprehensive portfolio of data center and interconnection solutions.
The Operations Technician 1 (O) is an entry-level position responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
· Work directly with colocation customers to isolate and troubleshoot issues as necessary.
· Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
· Layer 1 cable testing, including light testing, continuity - Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
· Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
· Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers.
· Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team.
· Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team.
· Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling.
· Work efforts which require work with ladders and various hand tools.
· Employee's assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements.
· Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable.
· Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties.
Experience & Qualifications
· High School Diploma or equivalent required, operational and technical experience in an IT environment preferred.
· IT certification is desired.
· Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired.
· Windows operating system navigation, general commands and system programs/processes knowledge and experience.
· Security clearance via Government or other agency background check may be required for customer support.
· Excellent communication and organizational skills are required.
· Strong team player.
Employer will not sponsor visas for this role
Csquare
is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Field Service Technician
Computer technician job in Chicago, IL
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.
This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.
Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.
This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Provide day to day support at the customer locations within a geographical region(s).
Support customers in technical problems they have with their technical equipment.
Required skills:
2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc).
Technical certifications such as A+ or Network+ are preferred.
Problem solving.
Customer focus.
Willingness to be in a On Call rotation with other team members, including working after hours and weekends.
Valid drivers license, with reliable vehicle with acceptable insurance.
Requirements:
18 months of IT experience (or equivalent)
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Driving licence
Excellent time management skill
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
Life insurance
Mobile working
Onboarding program
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Field Service Technician- Durr Universal- Remote
Computer technician job in Kenosha, WI
Dürr CTS (Clean Technology Systems) develops advanced environmental technologies to make industrial production cleaner, safer, and more efficient. Across all our product lines, Dürr CTS offers responsive, local, and skilled service teams, delivering customer-focused support in maintenance, troubleshooting, spare parts, and plant modifications.
Since November 1st, 2025, Dürr CTS has operated independently, with 1,300 employees across 12 countries. We provide reliable and innovative environmental technology solutions, helping customers worldwide meet their regulatory and sustainability goals.
Our Portfolio Includes:
Air Pollution Control:
thermal oxidation, sorptive processes, particulate matter separation
Noise Abatement:
Silencer products, filtration, gas turbine inlet and exhaust systems by Dürr Universal
Decentral Power Generation:
Organic Rankine Cycle systems with Cyplan ORC
We serve a wide range of industries, including chemical, pharmaceutical, food, automotive, energy, surface coating, and many more, providing tailored solutions that help customers meet environmental regulations, reduce emissions, ensure operational reliability, and improve sustainability.
We're Looking for People Who:
Can be the face of our company to our customers
Love to travel and experience new work environments
Enjoy navigating challenges that require you to think on your feet
Have a high mechanical aptitude
Crave personal development and improvement
What We Do:
Durr Universal provides noise and environmental solutions to our customers. For more than 65 years, we have supported our customers through our design, manufacturing, and installation of acoustic and emissions systems. We work to continually improve our knowledge of our equipment, our customers' processes, and how the two interact.
Why We're in Business:
Durr Universal provides value-added solutions to our customers. We pride ourselves on the thoroughness of our pre-sale consultation and solution development, the quality and longevity of our equipment, and our best-in-class service from initial customer inquiry through the life of the equipment.
We seek long-term partnerships with customers that value our approach.
This position will oversee all activities of both Durr Universal internal and Field Service contractors and report on the performance of the department functions with appropriate personnel in the company. This position will require working with the Field Service Technicians, Project Managers, Sales, Engineering, 3rd party Contractors, and site customers to ensure overall contract requirements are successfully met for field service work, warranty repair, quality inspection, and technical supervision. This position requires travel from 70% to 90% to various potential customer sites to assist in quoting, supervision, auditing, inspection, etc. of dedicated Field Service Teams, along with assisting and overseeing field service project work scopes and related scopes. The Field Service Supervisor/TFA must plan, organize, direct, and manage the work of individual field service technicians and contractors in various field operations.
Essential Functions:
Put safety first in everything you do and help ensure our colleagues, customers, and business partners remain safe at all times.
Be the liaison between the customer, contractor, and Dürr staff
Assist in the installation of Dürr and other equipment
Manage all 3rd party subcontractors, ensure work is done safely, properly, and on time and in budget.
Work with site personnel and internal personnel on project issues and resolve them effectively.
Develop cost estimates and customer proposals for field installation projects.
Creation and deployment of mobilization schedules for the field service department.
Assist in equipment commissioning and documentation as required
Participate in contract reviews and kick-off meetings involving the field service scope of work.
Assist with parts procurement as needed
When required provide customer training on installed equipment
Provide equipment modular build support as required
Experience and Skills:
Must make safety a priority every day
AWS Certified Welding Inspector (CWI) is a plus
Painting and coatings certification/ experience is a plus
OSHA 10 or 30 Hour Safety Trained
Familiar with MS Word, Excel, and PowerPoint
Desire to travel
Ability to read and interpret engineering drawings and technical documents (i.e. layout, sectional drawings)
Excellent written and verbal communication skills
Desire to work hands-on in an industrial environment
Proven mechanical aptitude - including the use of various machining tools, welding equipment and methods, and various testing equipment
Demonstrated experience with installation and inspection of large steel structures (ducting and tall stacks, steel platforms) and their welding processes, inspection of welds, and industrial coatings
Working experience with safe lifting & rigging methods
Fully capable with Microsoft Office software package
Flexible to adapt to same-day and next-day changes
Ideal candidate will have experience developing RFQ/RFPs for work that would be subcontracted to 3rd party vendors.
Experience with steel fabrication and custom equipment manufacturing.
Position can be located anywhere near a major airport
Dürr CTS, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We maintain a drug-free workplace and perform pre-employment drug and alcohol testing.
Note to all Staffing Agencies: Dürr CTS, Inc. has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Our practice is to partner and work with our approved vendors on an as-needed basis. We do not accept resumes from agencies that are not on our preferred vendor list and have not signed our Recruiting and Permanent Placement Contract. Any resumes submitted from unapproved vendors will be considered unsolicited, and Dürr will not be obligated to pay a referral fee.
Crisis Support Technician - On Call
Computer technician job in Carol Stream, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
Information Technology Support Specialist
Computer technician job in Chicago, IL
🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓
Job Title: IT Consultant / Information Technology Support Specialist (Contract)
Duration: 3-12 Month Contracts (Extensions Common)
Type: W2 Contract or Corp-to-Corp
Industry: Higher Education / School Systems
Why This Role?
Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals
now
, not after a 6-month hiring cycle.
This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying:
Consistent contract work
Stable, long-term projects
Predictable schedules (little to no on-call)
Meaningful work supporting students, faculty, and staff
What You'll Do
Depending on the engagement, you may work on one or more of the following:
Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students
Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications
Support identity and access management (Active Directory, Azure AD)
Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM)
Document issues and resolutions in a ticketing system
Collaborate with project managers and senior engineers on modernization initiatives
Deliver white-glove support in a professional, customer-facing environment