End User Support Analyst
Computer technician job in Houston, TX
Clarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.
To understand more about Clarksons and what you can expect, visit us at *****************
Role Summary
We have a fantastic opportunity for an End User Support Analyst to join our Global IT Operations team. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the role will support the activities of desktop services.
This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery.
Given the focus and importance of service delivery this is an office-based role. There is a requirement for on call on a rotational basis, of which typically falls 1 week every 3. This role also requires out of hours work (evenings and weekends)
What you will be doing
Working within the End User Support team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices.
Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now, email as well as walk ups.
Creating and maintaining accurate knowledge documentation on a quarterly basis
Execute all tickets and requests utilising best practise, adoption and utilisation of technology incl automation, applications, and services.
Working with the EUS Lead to identify trends and spot potential problems.
Improving and iterate on service support provision to the office.
Ensuring computers, printers and other peripherals are operational and current
Providing support with hardware and software maintenance.
Basic hardware break fix replacement
Hardware Inventory management
Managing system access, security, and spam/anti-virus controls
Customer site visits
Proactive trend analysis calls to the end user
Full JML process covering, Joiners, Movers and Leavers
Proactive room checks
Device management, including building devices.
Desk moves/ Desk set ups
To fulfil additional / ad hoc duties as needed to meet the needs of the business.
What we are looking for
Experience & Knowledge
Previous experience within an IT Support role.
Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
Excellent communication skills, able to provide technical support over the telephone, chat or face to face.
Professional manner with a strong work ethic.
Good problem-solving skills, with a solution focused approach.
Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance.
Ability to multitask effectively during busy times and remain calm during stressful situations.
A team player who can work within a framework of procedure and policies.
Self-motivated and able to use initiative.
Knowledge and some experience of products within the Microsoft Office 365 suite.
Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous.
Knowledge and experience of Active Directory & MS Entra administration, including user maintenance, configuring PCs and groups.
Able to learn quickly and work within a fast-paced environment.
Desire to learn and to undertake on-the-job training and continuous personal development.
Flexible and willing to work outside of the core hours if necessary.
History of automating repetitive tasks and scripting with PowerShell
Skills
Knowledge/experience of the following are required:
Active Directory, Entra & Intune administration
Exchange recipient and group administration (both on-prem and O365)
Experience of supporting VDI solutions
Core understanding of network fundamentals
MS Office
Apple hardware & OS (iOS, iPadOS, MacOS)
HP Hardware
Multi Factor Auth setup (MS MFA, DUO)
Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams
Solid technical understanding of Microsoft desktop Operations Systems incl Windows 10 & 11
Knowledge/experience of the following are advantageous:
ServiceNow ITSM tool
VMware Horizon
Cisco CUCM
ITIL V3 or Above
Help Desk Technician
Computer technician job in Houston, TX
Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.
The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations.
Essential Duties/Responsibilities:
• Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests.
• Utilize remote capabilities to assist with troubleshooting.
• Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration.
• Offer desktop site support by determining the best solutions based on customer-provided details.
• Resolve issues related to installed computer software.
• Troubleshoot printer connection problems.
• Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase.
• Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access.
• Perform password resets for various websites and applications.
• Document and log incident tickets using the Service Now tracking tool.
• Provide support for mobile iOS/Android phones and tablets.
• Assist with VPN software connection issues.
• Create Cisco ISE Vendor VPN accounts.
• Manage OKTA accounts and groups.
• Support Citrix DaaS/VDI on company-issued and customer-owned devices.
Working Conditions:
• Some overtime may be required for special projects.
• Travel up to 10%.
Minimum Requirements:
• Possess multi-tasking skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure while maintaining a customer service attitude.
• Experience in troubleshooting hardware, software, and network connectivity issues.
• Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes.
• Self-motivated with attention to detail.
• Ability to organize workload, set priorities, and meet deadlines.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality of information.
• Flexibility to work rotating on-call schedules and backfill for peers when needed.
• Willing to work overtime mornings, afternoons and weekends.
Preferred Qualifications:
• On-prem ADAC/ADUC administration knowledge.
• Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin.
• Experience with OKTA support and administration.
• Proficiency in Microsoft O365 support.
• Familiarity with Service Now and JIRA ticketing systems.
• SAP support and administration knowledge.
• Citrix cloud support and administration expertise.
• Support for Windows and Mac operating systems.
• Knowledge of iOS and Android.
• Cisco ISE support and administration skills.
• Mobile Iron MDM knowledge.
• Understanding of Windows registry and environment variables.
• Experience with Oracle ODBC data source troubleshooting and DSN entry.
Additional Knowledge, Skills, and Abilities:
• Multi-tasking skills.
• Strong communication skills.
• Ability to work under pressure.
• Attention to detail.
• Decision-making capabilities.
• Time management skills.
• Ability to identify process improvements.
• Self-motivation.
• Conflict resolution skills.
• Ability to redirect problems to appropriate resources.
• Leadership qualities.
• Adaptability.
IT Support Technician
Computer technician job in Houston, TX
IT Support Technician
Compensation: $25 - $27 /hour, depending on experience
Inceed has partnered with a great company to help find a skilled IT Support Technician to join their team!
Join a dynamic and growing company where you can make a significant impact as an IT Support Technician. This role offers a fantastic opportunity to get your foot in the door and work with a team that values growth and learning. You'll be the go-to person for help desk and desktop support, ensuring smooth IT operations. This opportunity is perfect for someone eager to learn and grow in a supportive environment.
Key Responsibilities & Duties:
Respond and triage incoming support tickets
Set up new user accounts and remove terminated users
Maintain and organize Active Directory systems
Image and ship new computers for new hires
Utilize PowerShell to automate IT processes
Assist IT Manager with higher-level tasks
Take on additional responsibilities as automation frees up time
Required Qualifications & Experience:
1+ year experience in corporate help desk or desktop support
Strong understanding of IT support principles
Familiarity with Active Directory and user account management
Experience with Azure and Office 365
Excellent organizational and communication skills
Nice to Have Skills & Experience:
Experience with PowerShell or other scripting languages
Interest in learning about automation
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the IT Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Tier 1 Support Technician
Computer technician job in Houston, TX
Job Title: Tier 1 IT Support Technician
Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST
6 months contract before converting to fulltime.
Full time Target Salary: $55,000-65,000
Overview
We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas.
Primary Duties
Monitor, prioritize, and resolve incoming technical support requests.
Create accounts for new team members and deprovision access for departing users.
Maintain user records, groups, and organizational structure within directory services.
Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations.
Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks.
Support senior IT staff with more advanced projects when workload permits.
Take on additional responsibilities as automation efficiencies increase.
Qualifications
Solid understanding of core IT support concepts and troubleshooting techniques.
Experience managing user accounts within directory or identity management systems.
Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365.
Knowledge of PowerShell or other scripting languages (a plus).
Willingness to learn and adopt automation and AI-driven tools.
Strong organizational habits and attention to detail.
Effective communication skills and comfort collaborating across different time zones.
Please apply with an up-to-date resume
Customer Support and Electronics Technician
Computer technician job in Spring, TX
Technical Support Specialist I
Spring, TX | Full-Time | In-Office | Some Travel
Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you.
What You'll Do
Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
Perform bench testing and light repairs in our Spring, TX facility
Support occasional onsite installations and operator training
Learn packaging equipment support over time (we train you)
Document customer cases and provide clear resolutions
What You Bring
Mechanical or technical aptitude (you like to figure out how things work)
Great communication and patience with customers
Basic computer skills and willingness to learn
Positive attitude and team-player mindset
Valid driver's license (some travel required)
Why You'll Love It Here
We invest in your growth
Clear path to Level 2 and Field Technician roles
Monday-Friday, 8am-5pm schedule
Supportive, friendly team environment
Compensation & Benefits
$45,000-$55,000 base salary
Paid holidays, PTO, benefits, and travel reimbursement
Campus Technician
Computer technician job in Houston, TX
Primary Purpose:
Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware.
Qualifications:
Education/Certification:
High school diploma or GED
Clear and valid driver's license
Various technical certification a plus
Special Knowledge/Skills:
Knowledge of computer workstation setup (identify requirement-i.e., Novell workstation) Knowledge of computer hardware and software applications
Ability to install, maintain, and repair computers and peripherals
Ability to install and maintain network cables and hardware
Ability to diagnose problems and perform repairs
Experience:
One year of work experience installing, maintaining, and repairing computers and peripherals
Major Responsibilities and Duties:
Technical Support
1. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed.
2. Provide technical assistance to users of computers, instructional equipment, and software.
3. Install and configure application and operating system software and upgrades.
4. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
5. Assist with the organization and distribution of technology-based material for classroom use.
Equipment Repair and Maintenance
6. Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.
7. Remove old equipment and perform data migration to new machines.
8. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
9. Maintain accurate records of time and materials required to perform repairs and service.
10. Ensure technology equipment in classrooms, instructional labs, and campus administrative offices meet the district standard of safe student instructional and staff working environment.
11. Analyze, resolve, or report complex PC and peripheral LAN/WAN connectivity failures/issues to the appropriate personnel.
12. Configuring PC, touchscreen devices, and other technology equipment to district wireless LAN.
13. Provide excellent customer technical and non-technical communication with follow-up/follow-through techniques.
Inventory
14. Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
15. Identify, request, and control the inventory of repair parts.
Other
16. Compile, maintain, and file all physical and computerized reports, records, and other documents.
17. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
18. Comply with all district and campus routines and regulations.
19. Follow district safety protocols and emergency procedures.
20. Respond to after-hours emergencies as needed.
Additional Duties:
21. Any and all other duties as assigned by immediate supervisor.
Supervisory Responsibilities: None.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van
Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)
Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent district wide travel; May be required to be on-call 24 hours a day.
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Desktop Engineer
Computer technician job in Houston, TX
Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team. This role is primarily focused on providing first-line support to both internal and external users, ensuring every interaction delivers an exceptional experience.
This company is known for hiring top talent and fostering long-term career growth. The environment emphasizes collaboration, innovation, and professional development, with many internal promotion opportunities.
Position Summary
Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures.
Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations.
Manage relationships with external vendors and coordinate technical support when needed.
Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking.
Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities.
Minimum Experience
Bachelor's degree in Computer Science or related field preferred (or equivalent experience).
Hands-on experience in technical support, vendor coordination, or field technician roles.
Strong understanding of systems, network, and infrastructure operations.
Experience troubleshooting issues related to network, storage, and databases.
Familiarity with scripting and automation (Bash, Python, Shell).
Excellent communication, analytical, and problem-solving skills with meticulous documentation habits.
Ability to work independently and collaboratively in a fast-paced environment.
Must be able to pass standard background checks.
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Quorum Software Support Analyst
Computer technician job in Houston, TX
Houston, TX
Hybrid Schedule
About the Role
We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for core energy applications and related modules
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting energy software applications and related modules
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
Field Services Engineer
Computer technician job in Houston, TX
You will lead our client's forward-deployed reliability function-assisting 24/7 customer support, hands-on hotfixes, and onsite remediation. You'll dive into code when needed, ship patches safely, build customer-facing tools and internal utilities, and assist in a small triage pod. You're equal parts incident commander, field engineer, and player-coach who turns real-world issues into stable, scalable solutions.
What You'll Do
Assist 24/7 Reliability: Participate in an on-call rotation covering critical incidents across software, firmware, networking/LTE, and on-site hardware setups (docks, sensors, EXT/compute, cabling).
Hands-on Engineering: Triage issues, reproduce defects, write/merge hotfixes, and upstream fixes to core services with tests, feature flags, and safe deploys.
Onsite Remediation: Travel to customer sites for high-severity issues, new site stabilizations, and complex integrations; coordinate with local stakeholders and vendors to facilitate customer needs.
Build Tools & Products: Create small services, scripts, and dashboards that solve recurring customer pain (telemetry, log scrapers, health checks, alerting, one-click diagnostics).
Run Incident Management: Establish SEV levels, lead bridges, drive comms (internal/external), deliver RCAs within SLA, and track corrective actions to closure.
Operational Excellence: Maintain runbooks, golden signals/SLOs, playbooks, and site commissioning checklists; push automation to eliminate manual toil.
Partner Cross-Functionally: Work tightly with Customer Success, Product, and Core Eng to prioritize fixes, capture field insights, and harden releases before wide rollouts.
Security & Compliance: Handle sensitive data responsibly, follow access controls, and ensure logs/RCAs meet public-safety expectations.
Readiness & Training: Level up CS and field partners with training, shadowing, and cert programs; ensure every site has a clear “break-glass” plan.
Qualifications
Bachelor's degree in Engineering, Electrical/Mechanical/Systems Engineering, or related technical field (or equivalent experience)
2-4+ years in Technical Support/Platform/Firmware roles with direct on-call ownership; 1-2+ years leading small teams or rotations.
Strong debugging across hardware and software: backend services (Python/Go/Node), web clients, Linux, networking (LTE/VPN/DNS), edge devices, or embedded/Linux SBCs (e.g., Jetson), with basic hardware troubleshooting knowledge
Proven incident management in production environments; disciplined use of logs, metrics, traces, and safe rollout patterns (canary, feature flags, rollback).
Comfortable reading and modifying code(C++ /Shell / Python), writing tests, and merging hotfixes to production under pressure.
Excellent internal and external customer communication-clear, calm, and accountability-first.
Ability to travel on short notice; valid driver's license; comfortable around rooftops/docks and light hands-on hardware work.
Able to lift 50lbs for short durations.
Current part 107 commercial drone pilots' licenses or the ability to obtain them.
Nice to Have
Public safety, robotics, autonomy, or telecom experience.
Cloud ops (GCP/AWS), Terraform, container orchestration, CI/CD.
C++, Python, React/TypeScript familiarity
FAA/DFR familiarity; RF/interference troubleshooting; ADS-B/UTM exposure.
Background working with secure environments and audit-ready processes.
Prior experience with DJI systems
On-Call & Travel Expectations
On-call: Participates in and manages a 24/7 rotation; off-hours and weekends as needed.
Travel: ~30-60% variable; spikes for critical incidents, new city launches, and complex integrations.
Field Services Engineer
Computer technician job in Houston, TX
We are seeking a dedicated and skilled Field Service Engineer to join our team. In this role, you will be responsible for providing on-site support and maintenance for battery energy storage systems (BESS). The ideal candidate will possess a strong background in battery system maintenance and be proficient in troubleshooting and repairing energy storage systems. Your expertise will ensure the reliability and efficiency of our operations while delivering exceptional service to our clients.
Duties
Perform routine inspections, maintenance, repairs, and replacements on battery storage units in the field.
Troubleshoot and diagnose issues related to low voltage communication and high voltage energy storage units using computer software, multimeters, etc.
Install components such as batteries, inverters, and power regulation equipment according to project specifications and safety codes.
Commission systems to ensure compliance with performance and safety standards.
Collaborate with team members to develop solutions for complex technical challenges.
Communicate effectively with clients to provide updates on service status and recommendations.
Document detailed records of system installation, operation, used parts, and maintenance activities.
Collaborate with project managers and engineers to complete other related tasks.
Qualifications
Bachelor's degree with 0-5 years of experience in Electrical Engineering or a related field.
Strong understanding of low voltage communication systems and high voltage utility power systems.
Valid driver's license.
Proficient in using electrical tools such as multimeters.
Able to lift up to 50 lbs, climb stairs and ladders, and work outdoors.
Responsible and willing to travel for at least 75% of work time.
Ability to communicate effectively in English, both verbally and in writing.
Nice to have but not required
Experience with BESS and inverters.
Background in commercial and industrial utility systems.
Able to communicate in Mandarin.
It's a contract role with high possibility to extend to full-time. We are happy to offer sponsorship for our full-time employee.
Support Specialist [L2] - Solumina
Computer technician job in Houston, TX
At Tech Mahindra (
Tech Mahindra | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Role Overview:
The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.
Required Qualifications:
Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards.
SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems.
System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations.
Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption.
Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary.
Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions.
Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides.
Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements.
Role Pre-Requisites:
Bachelor's degree in Computer Science, Information Systems, or related field.
5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred).
Strong knowledge of SQL, data analysis, and system integrations.
Familiarity with version control, release management, and configuration tools.
Excellent troubleshooting and problem-solving skills.
Ability to work under pressure and manage multiple priorities.
Strong communication and documentation skills.
Preferred Experience:
Exposure to Solumina or similar MES platforms.
Understanding of ITIL processes for incident, problem, and change management.
Experience with scripting or automation for system maintenance.
Knowledge of manufacturing or aerospace industry processes is a plus.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
ADA_******************************
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Electroneurodiagnostic-EEG- Technology Specialist
Computer technician job in Houston, TX
We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends.
Think you've got what it takes?
Job Duties & Responsibilities
• Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances.
• Maintain the patient's safety through communication
• Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures
• Assist other technology personnel in preparation for registry or certification credentials
• Document patient information in patient's electronic medical record according to hospital and departmental guidelines
• Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations;
• Complete appropriate related documentation according to departmental and hospital guidelines
• Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• H.S. Diploma or GED Required
• REEGT Required Along With One Of The Following Licenses Or Certs:
o CLTM - Cert Exam Long Term Monitoring
o CNIM - Cert Neurophy Intropa Monitor
o RPSGT - Reg Polysomnographic Technology
o RRT CERT - Cert-Reg Respiratory Therapist
o X REPT - Evoked Potentials
• 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required
ABOUT US
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Technical Support Engineer-Houston
Computer technician job in Houston, TX
Responsibilities
Responsible for product technical support for customers in the North America region including remote assistance and on-site support.
Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation.
Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure.
Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers.
Provide regular product training and technical guidance to customers.
Write technical documents, case summaries and problem analysis reports.
Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support.
Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed.
Qualifications
Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred.
Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese)
Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies.
Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness.
Able to adapt to long-term overseas business trips. Able to be away from home for extended period.
职位描述
负责北美区域客户的产品技术支持,包括远程协助和现场支持
解答客户在设备安装,配置,调试,运行过程中的各类技术问题
跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环
协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流
为客户提供定期的产品培训和技术指导
撰写技术文档,案例总结及问题分析报告
协助完成本区域的项目实施工作,包括技术方案落地和交付支持
根据需要参与技术升级测试与产品本地化适配建议的反馈
任职要求:
本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先
熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势)
熟悉Linux系统,网络基础知识,远程调试工具等技术
优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识
能适应长期海外出差
Information Technology Support Engineer
Computer technician job in Houston, TX
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Field Service Technician
Computer technician job in Freeport, TX
Summary The Field Service Technician performs a variety of tasks, including but not limited to, onsite bolting, heat treating and/or field machining. Completes any and all tasks assigned by the Field Supervisor to meet goals of increased efficiency, profitability, and customer satisfaction. Ideal candidates will have experience with construction or mechanical work and/or possess knowledge of plant maintenance and repair work.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
Experience in mechanical bolting, heat treating, or field machining preferred.
Experience performing maintenance and turnaround services to refining, chemical, midstream, and power.
High School Graduate or General Education Degree (GED) preferred.
Possess a current TWIC card or have the ability to obtain one.
Valid driver license with a clear driving record
Demonstrated mechanical ability.
Must be able travel a minimum of 75% of the time.
Knowledge, Skills and Abilities
Ability to pass a non-DOT medical exam, drug and alcohol test, respirator qualification test, and federal class background check.
Ability to work at heights or in enclosed spaces.
Accuracy - Ability to perform work accurately and thoroughly.
Detail Oriented - Ability to pay attention to the details of a project or task.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Working under pressure - ability to complete assigned tasks under stressful situations and adapt to changing assignments on short notice.
Accountability - Ability to accept responsibility and account for his/her actions.
Essential Functions
Perform onsite bolting, heat treating or field machining work at customer locations.
Troubleshoot onsite equipment and determine the proper methods fulfill customer's needs and specific applications.
Operate a variety of tools for field work.
Properly document and/or record work performed utilizing required internal and customer job-related forms/paperwork.
Keep a clean and safe working environment and optimize space utilization.
Communicate and cooperate with supervisors and coworkers.
Meet and communicate with customers in a professional manner.
Operate and preventively maintain company tools, equipment, and vehicles.
Follow quality service standards and comply with procedures, rules, and regulations.
Work in accordance with all safety regulations
Other duties as assigned
Physical Demands
Must be able to stand and walk for much of the day. Ability to lift 5-25 pounds frequently and ability to lift up to 50 pounds occasionally.
BE SURE TO APPLY ON OUR WEBSITE:
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Houston, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Network Field Technician - Tier 2
Computer technician job in Houston, TX
Job Description
OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Network Field Technician - Tier 2, you will support global deployment projects by installing, testing, and troubleshooting enterprise-grade network hardware and infrastructure. You'll work closely with Project Managers and Network Engineers to ensure seamless and timely rollouts of networking solutions at customer sites around the world.
This role involves frequent international travel and hands-on technical execution in fast-paced environments.
KEY RESPONSIBILITIES:
Deploy and support network hardware including switches, routers, wireless access points, PDUs, and cabling systems (copper and fiber).
Rack, stack, and cable equipment in compliance with data center and networking standards.
Perform copper and fiber termination, testing, and troubleshooting to ensure optimal performance and adherence to specifications.
Interpret network diagrams, port maps, and rack elevation drawings to execute deployments accurately.
Assist in site readiness surveys including assessment of MDF/IDF power, cooling, and rack infrastructure.
Conduct both pre- and post-installation Wi-Fi surveys using industry-standard tools.
Collaborate with Network Engineers to support network implementation, issue resolution, and change requests.
Document work completed, inventory used, and site conditions through comprehensive reporting.
Maintain high quality and productivity standards while meeting strict project timelines.
Uphold safety and operational protocols across various environments, including live data centers and construction sites.
ESSENTIAL CRITERIA:
4+ years of hands-on experience in network deployments or field installations.
Proficiency with enterprise networking hardware from major vendors (Cisco, Juniper, HPE, etc.).
Strong understanding of cabling standards (Cat5e/6/6a, fiber types, patch panel management).
Ability to interpret technical diagrams and Bills of Materials (BOMs).
Strong troubleshooting skills for network connectivity and cabling issues.
Excellent communication, organizational, and customer-facing skills.
Comfortable lifting equipment up to 50 lbs and working in physically demanding environments.
Must be available to work flexible hours, including evenings and weekends when needed.
Must be willing and able to travel internationally on short notice.
DESIRABLE CRITERIA:
Certifications: CCNA, JNCIA, CompTIA Network+, or equivalent.
Experience with wireless deployments and survey tools (Ekahau, NetAlly, etc.).
Familiarity with structured cabling best practices, grounding, and labeling standards.
Prior experience in enterprise, data center, or multi-site corporate environments.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CC1
Pay Range$34-$36 USD
Science Intern - Water
Computer technician job in Houston, TX
There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that. Join us as we strive to ensure a sustainable future for our communities and the world we live in. Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together to leave this world better than we found it.
Who are we looking for?
At GHD we are looking for a new Science Intern to join the Water & Wastewater Treatment team at our Houston, TX office. An individual contributor with recognized skills in a specialized role in the field of Research and Development. Limited or no prior experience in this role.
Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
* Data Collection and Analysis: Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
* Document Preparation: Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
* Research: Support others by carrying out a range of research activities.
* Data Management: Use data management systems to access specific information as and when required.
* Project Management: Support others by carrying out a range of project management activities.
* Health, Safety, and Environment: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.
* Sampling and Testing: Collect a range of straightforward samples and undertake testing as directed and in accordance with defined processes and requirements to support regulatory compliance activity.
* Simulation and Modeling: Develop simple simulations or models to understand basic system or process behavior.
* Personal Capability Building: Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
What you will bring to the Team
Education
* Currently enrolled in a environmental science or equivalent Bachelor's or Master's degree program
Experience
* General Experience: No experience required.
#LI-AL1
As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.
Auto-ApplyScience Intern - Water
Computer technician job in Houston, TX
There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that.
Join us as we strive to ensure a sustainable future for our communities and the world we live in. Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together to leave this world better than we found it.
Who are we looking for?
At GHD we are looking for a new Science Intern to join the Water & Wastewater Treatment team at our Houston, TX office. An individual contributor with recognized skills in a specialized role in the field of Research and Development. Limited or no prior experience in this role.
Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
Data Collection and Analysis: Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
Document Preparation: Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
Research: Support others by carrying out a range of research activities.
Data Management: Use data management systems to access specific information as and when required.
Project Management: Support others by carrying out a range of project management activities.
Health, Safety, and Environment: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.
Sampling and Testing: Collect a range of straightforward samples and undertake testing as directed and in accordance with defined processes and requirements to support regulatory compliance activity.
Simulation and Modeling: Develop simple simulations or models to understand basic system or process behavior.
Personal Capability Building: Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
What you will bring to the Team
Education
Currently enrolled in a environmental science or equivalent Bachelor's or Master's degree program
Experience
General Experience: No experience required.
#LI-AL1
As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.
Auto-ApplyIT Operations Specialist
Computer technician job in Houston, TX
IT Operations Specialist
Compensation: $40 - $55/hour, depending on experience
Inceed has partnered with a great company to help find a skilled IT Operations Specialist to join their team!
Join a dynamic team as an IT Operations Specialist, where you'll provide critical support and ensure system stability. This opportunity arises as the company seeks to enhance their IT capabilities with experienced professionals. Dive into a role that offers diverse technical exposure and the chance to prove your skills in a challenging environment.
Key Responsibilities & Duties:
Provide end-user support for hardware, software, and network issues.
Troubleshoot incidents efficiently to maintain IT system stability.
Conduct light networking troubleshooting when necessary.
Deploy and configure workstations and servers.
Communicate professionally with C-suite executives during issues.
Stay proactive and improve processes during slower periods.
Required Qualifications & Experience:
5+ years in IT support, operations, or network administration.
Hands-on experience with Windows Servers and end-user support.
Proficient in light networking troubleshooting and routing/switching.
Experience deploying and configuring IT systems.
Nice to Have Skills & Experience:
CompTIA certifications or equivalent preferred.
Experience with virtualization or cloud services is a plus.
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Fully onsite M-F in City Centre, Houston.
Opportunity to work in a lean IT team.
Contract-to-hire possible, direct hire for the right candidate.
3 rounds of interviews: virtual, onsite with team, onsite with C-suite.
If you are interested in learning more about the IT Operations Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.