Cook and waitress/waiter vs customer service and serving

The differences between cook and waitresses/waiter and customer service and servings can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and serving has an average salary of $31,909, which is higher than the $27,271 average annual salary of a cook and waitress/waiter.

The top three skills for a cook and waitress/waiter include food handling, customer service and waiter. The most important skills for a customer service and serving are strong customer service, customer service, and food preparation.

Cook and waitress/waiter vs customer service and serving overview

	Cook And Waitress/Waiter	Customer Service And Serving
Yearly salary	$27,271	$31,909
Hourly rate	$13.11	$15.34
Growth rate	10%	10%
Number of jobs	268,608	248,533
Job satisfaction	-	-
Most common degree	High School Diploma, 42%	Bachelor's Degree, 35%
Average age	28	28
Years of experience	-	-

Cook and waitress/waiter vs customer service and serving salary

Cook and waitresses/waiter and customer service and servings have different pay scales, as shown below.

	Cook And Waitress/Waiter	Customer Service And Serving
Average salary	$27,271	$31,909
Salary range	Between $20,000 And $36,000	Between $23,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between cook and waitress/waiter and customer service and serving education

There are a few differences between a cook and waitress/waiter and a customer service and serving in terms of educational background:

	Cook And Waitress/Waiter	Customer Service And Serving
Most common degree	High School Diploma, 42%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Cook and waitress/waiter vs customer service and serving demographics

Here are the differences between cook and waitresses/waiter' and customer service and servings' demographics:

	Cook And Waitress/Waiter	Customer Service And Serving
Average age	28	28
Gender ratio	Male, 74.8% Female, 25.2%	Male, 28.7% Female, 71.3%
Race ratio	Black or African American, 11.6% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 8.7% White, 54.7% American Indian and Alaska Native, 0.8%	Black or African American, 11.6% Unknown, 5.6% Hispanic or Latino, 19.5% Asian, 8.4% White, 54.1% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	6%

Differences between cook and waitress/waiter and customer service and serving duties and responsibilities

Cook and waitress/waiter example responsibilities.

Enter orders into a POS system to be send to the kitchen.
Assist in cashier duties using POS system to make all monetary transactions of food items.
Develop relationships with regular patrons; develop an understanding of their personal needs and expectations, including preferences and food allergies.
Service of drinks, cocktails and food in a busy, members only VIP environment.

Customer service and serving example responsibilities.

Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
Track record of upselling through suggestive selling techniques.
Fill in for bartending staff as needed and frequently make drinks for customers.
Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.

Cook and waitress/waiter vs customer service and serving skills

Common cook and waitress/waiter skills

Food Handling, 58%
Customer Service, 14%
Waiter, 5%
Food Orders, 3%
Food Service, 2%
Food Preparation, 2%

Common customer service and serving skills

Strong Customer Service, 47%
Customer Service, 32%
Food Preparation, 2%
Customer Orders, 2%
POS, 2%
Food Orders, 2%

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Food Preparation and Restaurant Industry
Cook And Waitress/Waiter
Cook And Waitress/Waiter vs Customer Service And Serving

Updated January 8, 2025

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