Cook and waitress/waiter vs lead server

Differences between cook and waitress/waiter and lead server duties and responsibilities

Cook and waitress/waiter example responsibilities.

• Enter orders into a POS system to be send to the kitchen.
• Assist in cashier duties using POS system to make all monetary transactions of food items.
• Develop relationships with regular patrons; develop an understanding of their personal needs and expectations, including preferences and food allergies.
• Service of drinks, cocktails and food in a busy, members only VIP environment.

Lead server example responsibilities.

• Establish payroll policies and manage multiple areas of restaurant operations.
• Manage technical support, business analysis, project management, application development and support, training, and facilitation.
• Provide leadership to crew and shift managers guaranteeing great quality, customer service and cleanliness according to the public health code.
• Train new employees on police, procedures, and micros system.
• Take orders from customers, input orders into micros, and obtain payment and provide change.
• Execute bartending duties and prepare service bar drinks (wine tasting flights, glass pours, cocktails, etc . )
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