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The differences between counter clerks and advanced repair agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an advanced repair agent has an average salary of $30,440, which is higher than the $30,268 average annual salary of a counter clerk.
The top three skills for a counter clerk include customer service, cleanliness and basic math. The most important skills for an advanced repair agent are consumer electronics, client devices, and geek.
| Counter Clerk | Advanced Repair Agent | |
| Yearly salary | $30,268 | $30,440 |
| Hourly rate | $14.55 | $14.63 |
| Growth rate | -10% | 6% |
| Number of jobs | 75,025 | 46,009 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 40% | Bachelor's Degree, 40% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A counter clerk completes customer orders, processes payments, and ensures customer satisfaction. They may also assist customers by answering inquiries, offering discounts, and recommending products and services. They perform tasks such as packing purchases, keeping records of transactions, balancing cash drawers, and reporting to managers. Additionally, a counter clerk may conduct inventory inspections, order supplies, and maintain the sales floor.
Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.
Counter clerks and advanced repair agents have different pay scales, as shown below.
| Counter Clerk | Advanced Repair Agent | |
| Average salary | $30,268 | $30,440 |
| Salary range | Between $25,000 And $36,000 | Between $25,000 And $35,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | Vermont | - |
| Best paying company | Steel Dynamics | - |
| Best paying industry | Transportation | - |
There are a few differences between a counter clerk and an advanced repair agent in terms of educational background:
| Counter Clerk | Advanced Repair Agent | |
| Most common degree | High School Diploma, 40% | Bachelor's Degree, 40% |
| Most common major | Business | Computer Science |
| Most common college | - | - |
Here are the differences between counter clerks' and advanced repair agents' demographics:
| Counter Clerk | Advanced Repair Agent | |
| Average age | 43 | 43 |
| Gender ratio | Male, 31.3% Female, 68.7% | Male, 85.5% Female, 14.5% |
| Race ratio | Black or African American, 10.1% Unknown, 7.0% Hispanic or Latino, 19.0% Asian, 5.6% White, 57.4% American Indian and Alaska Native, 0.8% | Black or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |