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Counter clerk vs counter sales representative

The differences between counter clerks and counter sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter sales representative has an average salary of $33,527, which is higher than the $30,268 average annual salary of a counter clerk.

The top three skills for a counter clerk include customer service, cleanliness and basic math. The most important skills for a counter sales representative are taking care, continuous improvement, and good communication.

Counter clerk vs counter sales representative overview

Counter ClerkCounter Sales Representative
Yearly salary$30,268$33,527
Hourly rate$14.55$16.12
Growth rate-10%4%
Number of jobs75,025183,752
Job satisfaction--
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 37%
Average age4343
Years of experience--

What does a counter clerk do?

A counter clerk completes customer orders, processes payments, and ensures customer satisfaction. They may also assist customers by answering inquiries, offering discounts, and recommending products and services. They perform tasks such as packing purchases, keeping records of transactions, balancing cash drawers, and reporting to managers. Additionally, a counter clerk may conduct inventory inspections, order supplies, and maintain the sales floor.

What does a counter sales representative do?

A counter sales representative is in charge of assisting customers in retail establishments, ensuring an efficient service for customer satisfaction. Their responsibilities include greeting customers to identify their needs, processing orders and payments, answering product inquiries, and offering other products and services when an opportunity arises. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as a counter sales representative, it is essential to maintain an active line of communication with staff and manager, coordinating at all times for a smoother workflow.

Counter clerk vs counter sales representative salary

Counter clerks and counter sales representatives have different pay scales, as shown below.

Counter ClerkCounter Sales Representative
Average salary$30,268$33,527
Salary rangeBetween $25,000 And $36,000Between $26,000 And $43,000
Highest paying CityNew York, NYSan Jose, CA
Highest paying stateVermontDelaware
Best paying companySteel DynamicsSteel & Pipe Supply Co Inc
Best paying industryTransportationManufacturing

Differences between counter clerk and counter sales representative education

There are a few differences between a counter clerk and a counter sales representative in terms of educational background:

Counter ClerkCounter Sales Representative
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Counter clerk vs counter sales representative demographics

Here are the differences between counter clerks' and counter sales representatives' demographics:

Counter ClerkCounter Sales Representative
Average age4343
Gender ratioMale, 31.3% Female, 68.7%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 10.1% Unknown, 7.0% Hispanic or Latino, 19.0% Asian, 5.6% White, 57.4% American Indian and Alaska Native, 0.8%Black or African American, 10.3% Unknown, 6.7% Hispanic or Latino, 19.9% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.5%
LGBT Percentage4%4%

Differences between counter clerk and counter sales representative duties and responsibilities

Counter clerk example responsibilities.

  • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
  • Record all sales transactions on POS and accurately process cash, and credit card transactions.
  • Preform end of day close out, including POS, cash count and inventory management.
  • Maintain shop cleanliness and inventory levels.
  • Maintain cleanliness according to sanitation requirements.
  • Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
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Counter sales representative example responsibilities.

  • Manage accounts and create invoices via QuickBooks.
  • Receive incoming calls, make outbound calls, and help walk-ins to assist customers with HVAC and plumbing products.
  • Wait on in store customers, using POS.
  • Help service technicians with questions and troubleshooting of HVAC products and equipment.
  • Used prior experience to provide detail technical support and advice for HVAC repairs.
  • Prepare meals, and meticulous detail to cleanliness and smooth functionality for daily use.
  • Show more

Counter clerk vs counter sales representative skills

Common counter clerk skills
  • Customer Service, 22%
  • Cleanliness, 9%
  • Basic Math, 9%
  • Cash Handling, 9%
  • Sales Floor, 7%
  • Food Preparation, 6%
Common counter sales representative skills
  • Taking Care, 18%
  • Continuous Improvement, 9%
  • Good Communication, 9%
  • Class Customer Service, 9%
  • Customer Satisfaction, 8%
  • Customer Feedback, 8%