Credit and collections analyst vs collections coordinator

The differences between credit and collections analysts and collections coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a credit and collections analyst and a collections coordinator. Additionally, a credit and collections analyst has an average salary of $49,262, which is higher than the $37,938 average annual salary of a collections coordinator.

The top three skills for a credit and collections analyst include customer service, credit limits and past due accounts. The most important skills for a collections coordinator are customer service, patients, and phone calls.

Credit and collections analyst vs collections coordinator overview

	Credit And Collections Analyst	Collections Coordinator
Yearly salary	$49,262	$37,938
Hourly rate	$23.68	$18.24
Growth rate	-8%	-8%
Number of jobs	18,105	40,113
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 48%
Average age	46	46
Years of experience	12	12

What does a credit and collections analyst do?

A credit and collections analyst is responsible for evaluating clients' account statements and financial transactions, analyzing their credit scores, and creating payment plans for outstanding debts. Credit and collections analysts assist in handling account discrepancies and financial disputes, reaching out to financial institutions and clients to collect documents and necessary data for resolution processes. They also update the clients' information on the database, analyze the terms of service of contracts, and respond to the customers' inquiries and concerns regarding their account status.

What does a collections coordinator do?

Usually working alongside a company's account receivables team, a collections coordinator is in charge of developing strategies to optimize the payment collection operations. Among their responsibilities include reaching out to clients through calls or correspondence to remind them of their payment obligations, arranging appointments, processing payments, arranging payment terms, and researching a client's communication information such as cellphone number, address, or email. Moreover, a collections coordinator must maintain an active communication line with staff while promoting and enforcing the company's policies and regulations.

Credit and collections analyst vs collections coordinator salary

Credit and collections analysts and collections coordinators have different pay scales, as shown below.

	Credit And Collections Analyst	Collections Coordinator
Average salary	$49,262	$37,938
Salary range	Between $35,000 And $69,000	Between $30,000 And $47,000
Highest paying City	Bridgewater, NJ	New York, NY
Highest paying state	Connecticut	Connecticut
Best paying company	Vishay	University of California, Berkeley
Best paying industry	Finance	Professional

Differences between credit and collections analyst and collections coordinator education

There are a few differences between a credit and collections analyst and a collections coordinator in terms of educational background:

	Credit And Collections Analyst	Collections Coordinator
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	-	-

Credit and collections analyst vs collections coordinator demographics

Here are the differences between credit and collections analysts' and collections coordinators' demographics:

	Credit And Collections Analyst	Collections Coordinator
Average age	46	46
Gender ratio	Male, 30.0% Female, 70.0%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 12.0% Unknown, 4.0% Hispanic or Latino, 20.5% Asian, 3.6% White, 59.4% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between credit and collections analyst and collections coordinator duties and responsibilities

Credit and collections analyst example responsibilities.

Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
Identify and submit financial adjustments using SOX controls and GAAP accounting principles, increasing monthly AR collection.
Develop and maintain detailed spreadsheets on all UCC activity for the branch for tracking purposes and follow-up.
Establish the UCC filing template and liaise with agent bank to get UCC filing in due time.
Oversee the DSO level and negotiate account settlements, payment plans, and attend small claims court for small businesses.
Attend regular credit meetings with order management, sales, treasury, and revenue recognition groups to resolve business issues.

Collections coordinator example responsibilities.

Plan and conduct sensitive HUMINT collection operations with an emphasis on managing and debriefing confidential sources.
Manage accounts receivable/payment, insurance billing and follow-up for a solo physician clinic, and direct communication with patients regarding bills.
Audit outstanding accounts and resolve any balances including calling Medicare, Medicaid, government, private or commercial insurances.
Perform daily follow-up on Medicare, Medicaid, workers compensation and commercial insurances.
Hand illustrate fully render with marker and colore pencil sketches and Photoshop render drawings.
Submit insurance appeals and provider disputes when necessary.

Credit and collections analyst vs collections coordinator skills

Common credit and collections analyst skills

Customer Service, 18%
Credit Limits, 5%
Past Due Accounts, 5%
Delinquent Accounts, 4%
Financial Statements, 4%
Credit Card Payments, 3%

Common collections coordinator skills

Customer Service, 15%
Patients, 12%
Phone Calls, 6%
Collection Efforts, 4%
Delinquent Accounts, 4%
Appeals, 4%

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Credit And Collections Analyst
Credit And Collections Analyst vs Collections Coordinator

Updated January 8, 2025

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