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Crew member vs line server

The differences between crew members and line servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a crew member has an average salary of $28,946, which is higher than the $28,300 average annual salary of a line server.

The top three skills for a crew member include cleanliness, basic math and english language. The most important skills for a line server are customer service, quality customer service, and exceptional guest.

Crew member vs line server overview

Crew MemberLine Server
Yearly salary$28,946$28,300
Hourly rate$13.92$13.61
Growth rate14%14%
Number of jobs239,413246,165
Job satisfaction4-
Most common degreeHigh School Diploma, 51%High School Diploma, 49%
Average age2323
Years of experience--

What does a crew member do?

Crew members assist in the overall daily operations of a business, including restaurants, hotels, resorts, and other industries needing a large workforce. Crew members' duties include attending on a customer's needs, processing payments, taking orders, and handling sanitation services. Crew members should have excellent time-management skills and ability to multi-task, especially for the fast-paced operations. They must also adhere to the safety standards and procedures as required by the business. Crew members should also report incidents and escalate concerns from the clients to the management as needed.

What does a line server do?

A line server is responsible for assisting the guests with their needs to ensure an overall satisfying dining experience with the highest quality service. Line servers take and verify guests' orders, provide recommendation for orders, respond to the guests' inquiries regarding the menu, manage the food preparation and serving, assist guests with additional requests, and ensure strict adherence to the sanitary standards and hygienic procedures at all times. Line servers must have excellent communication and time-management skills to interact with different guests and identify their dining needs.

Crew member vs line server salary

Crew members and line servers have different pay scales, as shown below.

Crew MemberLine Server
Average salary$28,946$28,300
Salary rangeBetween $22,000 And $37,000Between $21,000 And $36,000
Highest paying CitySeattle, WA-
Highest paying stateAlaska-
Best paying companyUniversity of California, Berkeley-
Best paying industryRetail-

Differences between crew member and line server education

There are a few differences between a crew member and a line server in terms of educational background:

Crew MemberLine Server
Most common degreeHigh School Diploma, 51%High School Diploma, 49%
Most common majorBusinessBusiness
Most common college--

Crew member vs line server demographics

Here are the differences between crew members' and line servers' demographics:

Crew MemberLine Server
Average age2323
Gender ratioMale, 48.4% Female, 51.6%Male, 33.7% Female, 66.3%
Race ratioBlack or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%
LGBT Percentage8%8%

Differences between crew member and line server duties and responsibilities

Crew member example responsibilities.

  • Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
  • Dig and fill holes, using shovels and rakes.
  • Cashier, server, greeter, order taker, sandwich maker, computer skil, math skil, customer service
  • Demonstrate excellent customer service in dealing with concerns and special food orders which include allergies and other customer wishes.
  • Cashier experience, service and enter orders into POS system; conduct inventory; and perform cash handling and food handling.
  • Use POS system to record order, compute bill, collect payments and make change while following all cash handling procedures.
  • Show more

Line server example responsibilities.

  • Customer-Orient fast food worker with deep experience with POS systems, food preparation and safety regulations.
  • Experience with making smoothies and hot beverages while making sure customers are satisfied.
  • Take food and drink orders and receive payment from customers, accurately process payment methods via POS system.
  • Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
  • Operate a commercial dishwasher to clean and sanitize flatware, glassware, utensils, and pots and pans.
  • Set correct water temperature and correct amount of dish soap for dishwasher to ensure dishes are clean and sanitize.
  • Show more

Crew member vs line server skills

Common crew member skills
  • Cleanliness, 19%
  • Basic Math, 13%
  • English Language, 10%
  • Excellent Guest, 7%
  • Safety Standards, 7%
  • Food Products, 5%
Common line server skills
  • Customer Service, 21%
  • Quality Customer Service, 20%
  • Exceptional Guest, 7%
  • Excellent Guest, 6%
  • Safety Standards, 4%
  • Food Safety, 3%

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