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The differences between customer relationship management consultants and application consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship management consultant and an application consultant. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $95,522 average annual salary of an application consultant.
The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for an application consultant are client facing, java, and CRM.
| Customer Relationship Management Consultant | Application Consultant | |
| Yearly salary | $97,795 | $95,522 |
| Hourly rate | $47.02 | $45.92 |
| Growth rate | 9% | 9% |
| Number of jobs | 125,333 | 99,368 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 70% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
The job of an application consultant is to assist and support businesses and organizations in developing technological solutions. In this role, you will be looking at the specific needs and requirements of organizations and understand their business process so you can create systems or solutions that meet their needs. Other duties include overseeing and troubleshooting existing software applications, building and implementing new software applications and programs, and providing live technical support for end-users. As an application consultant, you will also be responsible for training both customers and staff on how to use the software application.
Customer relationship management consultants and application consultants have different pay scales, as shown below.
| Customer Relationship Management Consultant | Application Consultant | |
| Average salary | $97,795 | $95,522 |
| Salary range | Between $73,000 And $131,000 | Between $74,000 And $123,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Square Enix | Autodesk |
| Best paying industry | Retail | Technology |
There are a few differences between a customer relationship management consultant and an application consultant in terms of educational background:
| Customer Relationship Management Consultant | Application Consultant | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between customer relationship management consultants' and application consultants' demographics:
| Customer Relationship Management Consultant | Application Consultant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.0% Female, 34.0% | Male, 68.4% Female, 31.6% |
| Race ratio | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% | Black or African American, 10.4% Unknown, 5.0% Hispanic or Latino, 11.4% Asian, 14.6% White, 58.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |