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The differences between customer relationship management consultants and bi consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship management consultant and a bi consultant. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $96,297 average annual salary of a bi consultant.
The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for a bi consultant are dashboards, power bi, and analytics.
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
BI Consultants improve the company's internal processes through data analysis and consultation. Their primary duties include monitoring data storage, documenting work processes, preparing data analysis reports, reviewing and validating the companies' data, and monitoring analysis outcomes and metrics. Other duties performed by these professionals include implementing data analysis methodologies, developing analysis and data collection procedures and policies, and creating or identifying new processing and data collection programs. Also, these professionals develop models for analyzing key sector behaviors.
Customer relationship management consultants and bi consultants have different pay scales, as shown below.
| Customer Relationship Management Consultant | BI Consultant | |
| Average salary | $97,795 | $96,297 |
| Salary range | Between $73,000 And $131,000 | Between $74,000 And $125,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Nevada |
| Best paying company | Square Enix | Slalom |
| Best paying industry | Retail | Retail |
There are a few differences between a customer relationship management consultant and a bi consultant in terms of educational background:
| Customer Relationship Management Consultant | BI Consultant | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 64% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | - |
Here are the differences between customer relationship management consultants' and bi consultants' demographics:
| Customer Relationship Management Consultant | BI Consultant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.0% Female, 34.0% | Male, 77.6% Female, 22.4% |
| Race ratio | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% | Black or African American, 8.4% Unknown, 4.9% Hispanic or Latino, 9.5% Asian, 25.0% White, 51.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |