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Customer relationship management consultant vs programmer analyst

The differences between customer relationship management consultants and programmer analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship management consultant and a programmer analyst. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $71,563 average annual salary of a programmer analyst.

The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for a programmer analyst are sql server, C++, and java.

Customer relationship management consultant vs programmer analyst overview

Customer Relationship Management ConsultantProgrammer Analyst
Yearly salary$97,795$71,563
Hourly rate$47.02$34.41
Growth rate9%9%
Number of jobs125,333248,781
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 71%
Average age4343
Years of experience66

What does a customer relationship management consultant do?

A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.

What does a programmer analyst do?

A programmer analyst is responsible for monitoring database performance and software applications, performing basic troubleshooting, and improving program operations as needed. Programmer analysts' duties also include making adjustments on the system based on client's specifications, creating reports for any updates and new system procedures, designing specific technology solutions to improve the business operations, and performing necessary code adjustments. A programmer analyst must have extensive knowledge of computer systems and procedures, as well as critical-thinking skills to perform complex tasks under minimal supervision.

Customer relationship management consultant vs programmer analyst salary

Customer relationship management consultants and programmer analysts have different pay scales, as shown below.

Customer Relationship Management ConsultantProgrammer Analyst
Average salary$97,795$71,563
Salary rangeBetween $73,000 And $131,000Between $55,000 And $91,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companySquare EnixWestern Digital
Best paying industryRetailFinance

Differences between customer relationship management consultant and programmer analyst education

There are a few differences between a customer relationship management consultant and a programmer analyst in terms of educational background:

Customer Relationship Management ConsultantProgrammer Analyst
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 71%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Customer relationship management consultant vs programmer analyst demographics

Here are the differences between customer relationship management consultants' and programmer analysts' demographics:

Customer Relationship Management ConsultantProgrammer Analyst
Average age4343
Gender ratioMale, 66.0% Female, 34.0%Male, 71.8% Female, 28.2%
Race ratioBlack or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2%Black or African American, 9.8% Unknown, 5.0% Hispanic or Latino, 11.4% Asian, 19.2% White, 54.3% American Indian and Alaska Native, 0.2%
LGBT Percentage8%8%

Differences between customer relationship management consultant and programmer analyst duties and responsibilities

Customer relationship management consultant example responsibilities.

  • Create several tasks, workflow rules, triggers, apex classes to achieve the complex business functionality in case management application.
  • Accomplish cross-Browser compatibility and simplicity through Jquery.
  • Utilize the developed custom screen to qualify/disqualify the leads and win/lost opportunities by suppressing out-of-box dialog windows.
  • Manage vendor relationships promotional programs, which include defining promotional offers, developing print and email collateral and providing ROI reporting.
  • Lead architecture, develop of predictive models & application develop of radiology-oncology executive dashboard and alerting services base on statistical calculations.
  • Consume external web service from .net for updating the SQL server.
  • Show more

Programmer analyst example responsibilities.

  • Use scripting languages (shell, PERL) to automate routine data management tasks and reporting.
  • Develop and manage voice network trouble diagnosis and resolution matrices base on GUI interfaces base on HTML coding and XML mapping.
  • Manage code repository structure and environment for various application using TFS.
  • Manage to increase company productivity by implementing digital scanning system to replace handwriting practices while being responsible for entire SDLC process.
  • Develop web-based application using MVC and HTML5, CSS, JQUERY, JavaScript.
  • Implement JavaScript functionality in front end designing and rich user interface.
  • Show more

Customer relationship management consultant vs programmer analyst skills

Common customer relationship management consultant skills
  • Power Bi, 6%
  • Azure, 6%
  • Salesforce, 6%
  • Customer Service, 6%
  • Customer Relationships, 5%
  • SQL Server, 5%
Common programmer analyst skills
  • SQL Server, 8%
  • C++, 8%
  • Java, 8%
  • JavaScript, 5%
  • Data Warehouse, 4%
  • Web Services, 4%

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