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The differences between customer relationship management consultants and programmer analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer relationship management consultant and a programmer analyst. Additionally, a customer relationship management consultant has an average salary of $97,795, which is higher than the $71,563 average annual salary of a programmer analyst.
The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for a programmer analyst are sql server, C++, and java.
| Customer Relationship Management Consultant | Programmer Analyst | |
| Yearly salary | $97,795 | $71,563 |
| Hourly rate | $47.02 | $34.41 |
| Growth rate | 9% | 9% |
| Number of jobs | 125,333 | 248,781 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 71% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
A programmer analyst is responsible for monitoring database performance and software applications, performing basic troubleshooting, and improving program operations as needed. Programmer analysts' duties also include making adjustments on the system based on client's specifications, creating reports for any updates and new system procedures, designing specific technology solutions to improve the business operations, and performing necessary code adjustments. A programmer analyst must have extensive knowledge of computer systems and procedures, as well as critical-thinking skills to perform complex tasks under minimal supervision.
Customer relationship management consultants and programmer analysts have different pay scales, as shown below.
| Customer Relationship Management Consultant | Programmer Analyst | |
| Average salary | $97,795 | $71,563 |
| Salary range | Between $73,000 And $131,000 | Between $55,000 And $91,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Square Enix | Western Digital |
| Best paying industry | Retail | Finance |
There are a few differences between a customer relationship management consultant and a programmer analyst in terms of educational background:
| Customer Relationship Management Consultant | Programmer Analyst | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 71% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Massachusetts Institute of Technology |
Here are the differences between customer relationship management consultants' and programmer analysts' demographics:
| Customer Relationship Management Consultant | Programmer Analyst | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.0% Female, 34.0% | Male, 71.8% Female, 28.2% |
| Race ratio | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% | Black or African American, 9.8% Unknown, 5.0% Hispanic or Latino, 11.4% Asian, 19.2% White, 54.3% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 8% |