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The differences between customer relationship management consultants and senior consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a customer relationship management consultant, becoming a senior consultant takes usually requires 2-4 years. Additionally, a senior consultant has an average salary of $100,188, which is higher than the $97,795 average annual salary of a customer relationship management consultant.
The top three skills for a customer relationship management consultant include power bi, azure and salesforce. The most important skills for a senior consultant are healthcare, project management, and java.
| Customer Relationship Management Consultant | Senior Consultant | |
| Yearly salary | $97,795 | $100,188 |
| Hourly rate | $47.02 | $48.17 |
| Growth rate | 9% | 11% |
| Number of jobs | 125,333 | 241,206 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 68% |
| Average age | 43 | 44 |
| Years of experience | 6 | 4 |
A customer relationship management consultant is responsible for providing management solutions for clients to develop successful customer relationships. Customer relationship management consultants evaluate business requirements and plans and identify potential risks that may affect the reputation and stability of an organization in the market. They also review the company's services, find strengths and weaknesses, and recommend solutions to enhance customer satisfaction. A customer relationship management consultant must be highly organizational and communicative, especially in finding opportunities to boost the company's brand image and maximize operational productivity to support the customers' needs and concerns.
Senior consultants are individual contributors whose services are tapped by the organization for guidance on specific projects. They are experienced experts in a particular field that the company operates in or would like to have projects in. They are given primers on specific projects, and they comment on the feasibility of the undertaking. Once the task is deemed feasible, senior consultants act as guides throughout the project's planning and initial implementation stages. They provide their expert opinion to ensure the success of the project.
Customer relationship management consultants and senior consultants have different pay scales, as shown below.
| Customer Relationship Management Consultant | Senior Consultant | |
| Average salary | $97,795 | $100,188 |
| Salary range | Between $73,000 And $131,000 | Between $76,000 And $131,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | California | New Jersey |
| Best paying company | Square Enix | Conning |
| Best paying industry | Retail | Finance |
There are a few differences between a customer relationship management consultant and a senior consultant in terms of educational background:
| Customer Relationship Management Consultant | Senior Consultant | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Stanford University | Northwestern University |
Here are the differences between customer relationship management consultants' and senior consultants' demographics:
| Customer Relationship Management Consultant | Senior Consultant | |
| Average age | 43 | 44 |
| Gender ratio | Male, 66.0% Female, 34.0% | Male, 69.9% Female, 30.1% |
| Race ratio | Black or African American, 9.5% Unknown, 5.0% Hispanic or Latino, 10.6% Asian, 22.5% White, 52.2% American Indian and Alaska Native, 0.2% | Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.3% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 12% |