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Customer service agent jobs in Big Spring, TX

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service agent job in Midland, TX

    The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on full-time and part-time employment status.
    $14.3-15 hourly 5d ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer service agent job in Midland, TX

    Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $15.32/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $15.3 hourly Auto-Apply 2d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Customer service agent job in Forsan, TX

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Process customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Driving and Delivering Material to Customers Requirements: 1+ year customer service or inside sales experience Strong attention to detail High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $38k-52k yearly est. Auto-Apply 44d ago
  • Customer Success Specialist - 100% Commission | Midland, TX (SG-571135)

    Strickland Group LLC 3.7company rating

    Customer service agent job in Midland, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $31k-53k yearly est. 16d ago
  • Customer Solutions Representative (CSR-WF)

    Workforce Solutions Permian Basin

    Customer service agent job in Midland, TX

    Job Description: Customer Solutions Representative (CSR) Job Type: Flexible (Full-Time/Part-Time) Business Hours: Monday to Friday / 8am to 5pm Job Summary: The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities. Essential Functions: Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources. Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire. Identify job opportunities and refer qualified candidates to employers or community partners. Guide customers on educational opportunities, training programs, and other available resources. Qualifications: High school diploma or GED required. Bilingual (English/Spanish) strongly preferred. Strong communication skills, both verbal and written. Customer service-oriented with the ability to build rapport and empathy with diverse clientele. Ability to multitask, prioritize, and maintain detailed customer records. Ability to maintain confidentiality and handle sensitive customer information. Attire: Business Casual: Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women. Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying. Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
    $32k-52k yearly est. 60d+ ago
  • Customer Success Representative

    Hulk USA

    Customer service agent job in Midland, TX

    Job Description The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 29d ago
  • Customer Success Representative

    Hulk

    Customer service agent job in Midland, TX

    The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 57d ago
  • Customer Experience Specialist

    iNet 3.9company rating

    Customer service agent job in Midland, TX

    Full-time Description At iNet, we're redefining what it means to connect the world. Headquartered in the USA with operations spanning North America, Europe, the Middle East, Latin America, and Asia Pacific, we deliver cutting-edge satellite and networking solutions that solve our enterprise clients' most complex communication challenges. iNet is seeking a dedicated Customer Experience Specialist (CES) for Drilling & Completions to champion customer satisfaction and operational excellence across our telecommunications services. As the voice of the customer, you'll ensure field operations for major clients receive timely, high-quality, and reliable service tailored to their needs, safety standards, and operational goals. The CES bridges customer expectations and internal execution, driving loyalty, retention, and long-term value. This position will be working out of our Midland, Texas office. In this role you will: Serve as the primary customer advocate for field operations and management teams within assigned client accounts. Guide the full customer journey from pre-install coordination through post-deployment follow-up and performance monitoring. Proactively ensure service reliability, responsiveness, and customer satisfaction across all touchpoints. Track, analyze, and report on service performance, customer feedback, and experience metrics (e.g., uptime, NPS, resolution time). Translate customer needs and feedback into actionable service enhancements and process improvements. Lead recurring customer check-ins and review meetings, ensuring alignment and transparency. Support Sales and Account Management by closing the feedback loop and ensuring accurate documentation of service delivery. Collaborate closely with Operations and Engineering to quickly resolve service issues and proactively prevent recurrence. Identify pain points or gaps in the customer experience and work cross-functionally to drive continuous improvement initiatives. Align internal service standards and delivery processes with evolving customer expectations and field requirements. Requirements High school diploma or GED. 5+ years in telecom and oil & gas. 2+ years in IT. strong project management background. Excellent communication, analytical, and organizational skills. Willingness to travel (20% expected). Ability to pass background check and a prestart drug & alcohol screen. Strong customer-centric mindset with the ability to build trust, empathy, and rapport in dynamic field environments. Exceptional communication skills-able to translate technical service concepts into clear, actionable information. Comfortable managing urgent or emotionally charged situations while maintaining professionalism and composure. Agile and solution-focused, with a demonstrated ability to adapt to shifting priorities and environments. Data-driven with a strong ability to identify trends, root causes, and opportunities for improvement. Team player who thrives in cross-functional settings and knows how to influence without authority. Working knowledge of network systems and field technology preferred, with the ability to learn technical concepts quickly. Field visits 2-3 days/week; office or remote otherwise. Physical activity required (lifting up to 50 lbs, climbing, etc.). At iNet, we know that great people make a great organization. We value our team and offer a comprehensive benefits package, including: Safety and customer-specific training and certifications Medical, dental, and vision coverage for employees and dependents $50,000 in paid life insurance Employee referral program Annual bonus potential Paid time off and holiday pay 401(k) plan
    $31k-53k yearly est. 60d+ ago
  • Customer Service

    Acn Appliance 4.4company rating

    Customer service agent job in Midland, TX

    Acn Appliance in Midland, TX is looking for one customer service to join our 11 person strong team. We are located on 1503 W Industrial Ave. Our ideal candidate is self-driven, ambitious, and reliable. Responsibilities Greet customers and make them feel at welcomed Assist Customers in preparing their appliance purchases Coordinate and schedules service appointments for customers Connect with customers about service that is being provided uphold customer satisfaction priorities every call from our customers Answer any questions the customers may have Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Must pass 10 panel drug test Must pass background check We are looking forward to hearing from you.
    $28k-35k yearly est. 60d+ ago
  • Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer service agent job in Midland, TX

    The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $14.00/hr. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: * Up to 40% off the base rate of any standard Hertz rental * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $14 hourly Auto-Apply 53d ago
  • Customer Service Representative - State Farm Agent Team Member

    Abraham Gutierrez-State Farm Agent

    Customer service agent job in Midland, TX

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Abraham Gutierrez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 14d ago
  • Customer Service Representative

    Eddy Ohlenburg State Farm Agency

    Customer service agent job in Midland, TX

    Job Description Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps. Responsibilities include, but not limited to: Develop insurance quotes, makes sales presentations, and close sales Establish client relationships and follow up with clients, as needed Develop ongoing networking relationships Provide prompt, accurate, and friendly client support Maintain a strong work ethic with a total commitment to success each and every day Develop new service opportunities with both existing and new clients Benefits: Base Salary plus a very competitive commission program Great bonus potential if you are a top performer Paid Time Off - for personal time and vacation Outstanding preparation if you aspire to be a State Farm agent in the future Requirements: Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) 1-2 Years of Sales Experience (preferred) Demonstrated successful track record of meeting sales goals and quotas required Enthusiasm and belief about the role insurance and financial products play in people's lives Proven track record of trustworthiness, dependability and ethical behavior Excellent communication skills: written, verbal and listening Must be awesome at opening doors and getting appointments from a cold start If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $26k-34k yearly est. 9d ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Midland, Tx

    Customer service agent job in Midland, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 7d ago
  • Sales & Service Representative

    MRC Global 4.3company rating

    Customer service agent job in Midland, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance. **Responsibilities** Individual must be able to perform the essential duties with or without reasonable accommodation. + Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC's Global database. + Maximize gross margin sales through careful analysis during the quote process. + Identify and act on opportunities to increase market share by growing sales. + Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. + Assist outside sales and/or branch management in processing priority transactions. + Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales. + Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. + Work with internal MRC Global departments to set up and maintain accurate customer files (profiles). + Maintain and approve quality standards. + Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information. + Participate in meetings and training opportunities to enhance and maintain personal and product knowledge. + Monitor expected ship dates to ensure timely delivery and expedite as needed. + Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). + Perform other duties as required. + Take reasonable care for the safety and health of yourself and others. + Report workplace hazards, injuries, or illnesses immediately. **Qualifications** Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. + High School Diploma or General Education Degree (GED) and additional post-secondary training or education. + Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisoryexperience. + Demonstrated competence in the use of computers and software applications. + Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. + Ability to effectively present information in one-on-one and small group situations. + Willingness and ability to be on call as needed to provide 24-hour service to customers. + Willingness and ability to travel within and outside the branch service area, with occasional overnight stays. + Valid Driver's license with the ability to meet the MRC Global vehicle policy. ** ** **Additional Qualifications** + Must have the ability to provide documentation verifying legal work status. + Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. + Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. **Working Conditions** + For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $27k-43k yearly est. 60d+ ago
  • Fise Representative - Midland, TX

    Tenaris Global Services 4.7company rating

    Customer service agent job in Midland, TX

    At Tenaris, you will join a global network of professionals working together toward a common goal: shape the future of energy through advanced tubular products and services. If you want to become part of a diverse team that values results, analytical approach to problem solving and teamwork, Tenaris is the place for you. Fise Representative - Midland, TX LOCATION: Midland - Texas - USA DEPARTMENT: SUPPLY CHAIN Purpose: Helps to provide technical assistance services to final customers ensuring the correct use of Tenaris Premium Connections. Checks and follows up on the feedback gathered from the field about product performance and general onfield information valuable for Tenaris. Main Responsibilities: * Follows up that there is a correct use of TenarisHydril recommended practices, controlling and ensuring well site preparations and running, and well site repairing of Tenaris Premium Connections, preventing potential problems and incidents maximazing a safer and efficient installation of our products. * Provides technical support and directly liaising with customer representative to assure the product is installed in the most efficient manner allowing the product to perform to its optimum design potential. * Assists Tenaris general overview to customer's representative at rig site using our internet sites and info and any other specific one applicable for the operation or region visited. * Follows up on customer's representative about Tenaris perception (product and services) to identify potential areas to improve. * Responsible for updated self-training and knowledge on Tenaris Standards and procedures according to FISE training curricula. * Responsible for service report fulfilment same in timely fashion both hardcopy and electronically (running assistance report, miscellaneous, log time, inspection, service ticket and specific as dopeless and visit ones) * Provide Feedback from the field and industry of perception / attitude toward Tenaris & competitors products, service and technical innovations. Set up files & add to office reference library for competitor's products and technical innovations. * Complies with Tenaris policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility. * Protects from damage, theft or misuse the facilities, equipment and other physical resources assigned to his/her area. If your experience and knowledge match our requirements, please apply Tenaris is an equal opportunity employer, valuing diversity in employment. We thank all candidates for their interest, however, only those that match the criteria required for the desired profile will be contacted. Visit our Careers Page Follow us on LinkedIn Follow us on Glassdoor Like us on Facebook Follow us on Instagram Location: Midland, Texas, USA Date: Dec 8, 2025
    $33k-39k yearly est. 12d ago
  • Collections Agent

    Above Lending

    Customer service agent job in Colorado City, TX

    Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible. A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer behavior, and the ability to negotiate effectively. The successful candidate will be responsible for reviewing and analyzing accounts, engaging clients to resolve outstanding issues, and ensuring that accounts are managed in accordance with company policies and regulatory requirements. We are looking for agents available to work the following shifts:10m to 7pmYou will Review and analyze delinquent accounts to determine the best course of action for resolution. Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals. Negotiate repayment plans with clients in a professional and empathetic manner. Document all interactions and agreements with clients in the company's system accurately and promptly. Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques. Monitor accounts to ensure compliance with agreed-upon payment plans. Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues. Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution. Provide excellent customer service and support to clients throughout the resolution process. Identify and escalate unresolved issues to the Operations Manager when necessary. Participate in team meetings and training sessions to stay informed about industry trends and updates. You have High school diploma or equivalent; Associate's or Bachelor's degree in related field is preferred. Minimum of 2 years experience in account resolution, collections, or a related role within financial services. Strong understanding of financial products, services, and regulations. Excellent verbal and written communication skills. Ability to negotiate and resolve conflicts effectively. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite and experience with CRM software. High level of integrity and commitment to maintaining client confidentiality. Ability to work independently and as part of a team in a fast-paced environment. We Offer Considerable employer contributions for health, dental, and vision programs Generous PTO, paid holidays, and paid parental leave 401(k) matching program Join our dynamic team and contribute to Above Lending's success as we continue to provide innovative lending solutions to our customers. Under the California Consumer Privacy Act (“CCPA”), Above Lending is informing California residents who are our job applicants, contractors or prospective employees (together “job applicants”) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice and our Privacy Policy contain important information relating to the CCPA and apply only to personal information that is subject to the CCPA. Please see our website for the full CCPA statement. *Above Lending is an equal opportunity Employer* Above Lending does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Above Lending employees or the Above Lending Finance and HR teams. No placement fee will be paid to any third party unless such a request has been made by the Above Lending HR team.
    $24k-39k yearly est. Auto-Apply 60d+ ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air 4.0company rating

    Customer service agent job in Midland, TX

    Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $15.32/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut
    $15.3 hourly Auto-Apply 32d ago
  • Insurance Customer Service Representative (Parks)

    Workforce Solutions Permian Basin

    Customer service agent job in Big Spring, TX

    Learn and understand company insurance products. Learn to use multi-line phone system and to answer calls and respond to customer needs and complaints. Learn software systems like Word and Excel Learn to access customer accounts and policy schedules. Ability to learn to provide customers with information about policies and products. Forward customers to sales agents when a policy needs to be initiated or upgraded. Learn to bill/invoice customers Follow up with customers Learn to assist with processing quotes Requirements: High school diploma or GED. Ability to learn and understand insurance products and policy schedules. Friendly and professional demeanor. Excellent communication and interpersonal skills. Basic computer skills and knowledge of database software. Knowledge of telephone and call forwarding systems. Clean background Ability to learn to explain detailed policy concepts in a simple way. Additional Details: Full-time $10.00 Business Professional attire Background
    $26k-34k yearly est. 60d+ ago
  • Customer Service Associate

    The Hertz Corporation 4.3company rating

    Customer service agent job in Midland, TX

    The **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $14.00/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $14 hourly 53d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Customer service agent job in Midland, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 60d+ ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Big Spring, TX?

The average customer service agent in Big Spring, TX earns between $21,000 and $35,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Big Spring, TX

$27,000
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