Customer service agent jobs in Borger, TX

At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits. Benefits offered include: Medical & Prescription Drug Coverage 401K/Retirement Savings Plan Dental Insurance Vision Insurance Basic Life Insurance Short- and Long-Term Disability Employee Assistance Program Company Holidays & Paid Time Off Flexible Spending Account (FSA) Health Savings Account (HSA) Educational Assistance LifeLock Identity Theft Protection Paid Training LinkedIn Learning Bilingual ( Spanish-English ) Differential Pay upon completion of training and a bilingual assessment-Additional $2.00 per hour. The shift is Monday through Friday 9:15 am to 6:15 pm. Atmos Energy is seeking Customer Support Associates for our Customer Contact Centers in Amarillo and Waco. Top Employer Recognition America's Best Employers - Forbes Magazine The 100 Most Trustworthy Companies In America - Forbes Magazine Top Places to Work - Dallas Morning News Best Places to Work - Mississippi Business Journal Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD) The Successful Candidate: Responsible for performing basic customer support activities including billing review and adjustment, service order creation and emergency call handling. Maintains working knowledge of Atmos Energy customer service policies, procedures, and systems. 1. Responds to current and/or prospective customers regarding service connections, disconnections, marketing programs, billing questions and payment arrangements. This contact is primarily by phone but may also include other forms of communication. (20%) 2. Receives and processes transactions and requests based on designated level of authority. Forwards other issues to appropriate level of responsibility. (20%) 3. Analyzes, evaluates, and addresses customer issues utilizing current company policy. (20%) 4. Reviews, analyzes and corrects errors on customer accounts to ensure accuracy using an online Customer Information System. Communicates correct information to customers in a timely manner. (20%) 5. Research potential discrepancies on customer accounts and takes appropriate action to verify customer identity, address(es) and delinquent accounts as required. (10%) 6. Handles customer calls to ensure responsiveness to natural gas and other potential emergency situations, exercising caution and adhering to standardized processes. (10%) Minimum Requirements Educational/Experience Level: A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED); and successful completion of the Customer Service Assessment, demonstrating communication and customer service skills. Communication Skills: Requires excellent verbal and written communication skills. Numeric Skills: Requires the ability to perform basic addition, subtraction, multiplication, and division. Computer Skills: Requires intermediate computer skills for data entry, reference and/or retrieval tasks. Previous experience with a Customer Information System is a plus. Work Conditions: Works in an indoor environment. Occasionally requires performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting. May require sitting for long periods of time. Other Requirements: As a safety-sensitive position, pre and post-employment screenings, including but not limited to drug testing as outlined by the Department of Transportation and Pipeline Hazardous Material Safety Administration are required. THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. About Us Atmos Energy Corporation, an S&P 500 company headquartered in Dallas, is the country's largest natural gas-only distributor. We safely deliver reliable, affordable, efficient, and abundant natural gas to more than 3 million distribution customers in over 1,400 communities across eight states located primarily in the South. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and infrastructure while continuing to invest in safety, innovation, environmental sustainability, and our communities. Atmos Energy manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas. Job Family: Customer Service

Job Description AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information. * Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs. WHAT YOU'LL NEED: * Ability to work independently and follow instructions as given. * Knowledge of Caterpillar equipment. * High school diploma or general education degree (GED). * Valid drivers' license and good driving record. Will have to get a CDL. * Computer knowledge a plus. * Excellent customer service. * Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram. * Successfully complete Work Steps assessment. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 60%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners. Job Description ** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING** The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals. When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries. You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home. It's decision time. So decide to earn more, give more, and grow more. Retail Customer Service and Retail Sales Representatives: A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers. Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed. Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer. Primary job responsibilities include: Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers. Participation in ongoing customer service and sales training and coaching camps on a weekly basis. Team building and mentorship Strategic presentation development Business and management development Qualifications Highly developed interpersonal, organizational and communication skills Ability to speak publicly with confidence and poise Strong sense of ambition, self-motivation and self-discipline Ability to work both independently and in a team setting Naturally outgoing and articulate individual who thrives in social settings Previous sales experience preferred BA/BS preferred Salary and Benefits: Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events Insurance plans and paid vacation days available after 90 Days Access to paid training classes to develop your professional skill sets A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other. Apply here or on our website! ********************************* Additional Information All your information will be kept confidential according to EEO guidelines.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $16.04 - $18.07 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Job DescriptionBenefits: Paid time off Wellness resources Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rocio Carrion - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License Location: Amarillo, TX Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the Amarillo, TX community since 2013, backed by over two decades of experience with State Farm in various roles. Im a West Texas native and graduate of Wayland Baptist University with a B.S. in Business Management, as well as a proud mom of two and a big sports fan. Together, my team and I bring more than 45 years of combined State Farm experience. We are an Amarillo BBB Accredited Business and have earned prestigious State Farm recognitions, including Honor Club and Chairmans Circle. We operate in a fast-paced, high-energy, and competitive environmentbut were also a tight-knit group that knows how to have fun. Im passionate about developing talent, and I dedicate time to mentoring and coaching my team to succeed. If you're a motivated professional with a passion for helping others and you're ready to grow your career, wed love to hear from you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jamie Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionJoin a TEAM that Values YOU!!! 1-800-Plumber +Air & Electric is looking for a hard-driven career focused Customer Service Representative. Perks Birthday paid day off Profit Sharing Family environment $100 Boot Certificate (Cavenders, Red Wing or Work Boot) Weekly team meetings Discounted services as an employee Free Classic HomeGuard membership 3 Reasons Youll LOVE Working for Us Our employees must win! Our customers must win! Our company must win! Whats in it for you? Excellent question! You want to work for us because I can promise you a new career that youll love filled with: o Great benefits**** o Great opportunity! o Growth potential! (We grow every year, which means were looking for future managers!) o Continual training & education! o And most importantly: PERSONAL SATISFACTION DOING A JOB YOU WILL LOVE!!! Job Summary The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem and satisfy the customers. As part of this responsibility, the CSR will develop and manage reports, make outbound calls to customers scheduling inspections, and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically. Benefits Health Insurance Dental/Vision Retirement Plan PTO Paid sick/Snow days Paid Holidays Paid training Birthday off with pay Qualifications Strong knowledge of Microsoft Excel, and Word Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems Now, if thats the type of company that youd like to work forand I hope it isplease, please, please apply. I would love a chance to talk with youand get to know you better. Lets make sure were an ideal fit for each other.

Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving. You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today! Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper. What would you do as a Call Center Representative As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives. This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally. Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles. Knowledge and skills required for the position are: * Previous office experience preferred * Experience in customer service preferred * Strong oral and written communication skills * Proficiency in Microsoft Office, specifically word, outlook and excel Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! 79106

JOB TITLE: Call Center Agent JOB CLASS NUMBER: CLR077 PAY GRADE: G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager SUPERVISORY WORK: Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. ESSENTIAL RESPONSIBILITIES * Answers or makes calls to clients to learn about and address their needs, complaints, or other issues with products or services. * Responds efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. * Engages in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. * Builds lasting relationships with clients and other call center team members based on trust and reliability. * Utilizes software, databases, scripts, and tools appropriately. * Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service. * Takes part in training and other learning opportunities to expand knowledge of company and position. * Adheres to all company policies and procedures. * undefined MINIMUM REQUIREMENTS High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. KNOWLEDGE, SKILLS, AND ABILITIES. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision-making skills. Adaptability and accountability. Fluency in multiple languages may be desired. Working knowledge of customer service techniques, database systems, web-based systems, and billing systems Ability to deal effectively with others in a courteous manner. Ability to speak in a clear and concise manner. Ability to operate a variety of office equipment. Ability to ask appropriate questions to obtain necessary information. Ability to make sound judgments regarding customer issues. Ability to apply and calculate various rates associated with City services. Ability to operate a personal computer. Ability to understand and operate a variety of computer programs simultaneously. Ability to cope with heavy public traffic both in person and by phone with constant interruptions. Ability to multi-task. Undefined ADA PROFILE Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or up to 5 pounds of force constantly to move objects. The employee is also required to balance, crouch, feel, finger, handle, pull, push, reach, speak, stand, stoop, talk, see, and walk. Also requires the ability to make rational decisions and preform repetitive motions. WORK ENVIRONMENT Will work Monday-Friday, 8am to 5pm. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state, and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************. The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Inbound Customer Service Representative Amarillo, TX, USA 12.00-13.20$ Title: Inbound Customer Service Representative Location: 7901 Wallace Blvd Amarillo, TX 79124 The pay rate for these long-term opportunities is $12.00/hour ($13.20/hour for shifts starting after noon) . Hours of training are 8am - 4:30pm for approximately 6 weeks. Job description: BCBS TMG Health Customer Service Representative, Amarillo, TX As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established. There will be an opportunity for some mandatory overtime. Occasional weekend and holiday work is required during the peak season. The ideal candidate will have prior Customer Service experience via phone or in person. A background check and drug screen will be required. Additional Information Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world. We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.

AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Russ Glaze - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Job Description Join our dynamic team as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas. This onsite position offers a vibrant office environment where your contributions significantly impact customer service excellence. You will thrive in a fast-paced, energetic atmosphere designed to foster high performance and collaboration among colleagues. With a starting pay of $15.00 per hour, this role not only offers competitive compensation but also provides a chance to sharpen your skills in customer interactions and problem-solving. You will play a vital role in creating positive experiences for our clients while reflecting our core values of integrity and tenacity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. If you're ready to take the next step in your career and be part of a team that puts people first, we encourage you to apply today! Perdue, Brandon, Fielder, Collins and Mott L.L.P.: What drives us Perdue Brandon strives to create an environment for our team and clients to thrive. That includes knowing our Mission, having a Vision and building on the Core Values that serve as our foundation. Our Mission: Anchored in trust, our law firm pursues excellence with a relentless dedication to reliability, respect and results, creating partnerships that fuel success. Our Vision: To ensure every community has the resources to prosper. What would you do as a Call Center Representative As a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls. Your expertise will help ensure that every interaction reflects our commitment to excellence and integrity. In this fast-paced office environment, you will engage with a diverse clientele, addressing inquiries and resolving issues with professionalism and tenacity. Whether initiating outreach or responding to incoming requests, you will contribute to a high-performance team that values customer satisfaction and encourages energetic collaboration among all representatives. This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, candidates should possess a combination of essential skills and relevant experience. Previous office experience is preferred, as it will help you navigate our structured environment effectively. A background in customer service is highly valued, enabling you to engage meaningfully with clients during both inbound and outbound calls. Strong oral and written communication skills are crucial for articulating information clearly and professionally. Proficiency in Microsoft Office applications-specifically Word, Outlook, and Excel-is necessary for efficiently managing correspondence and data. Additionally, a proactive approach, attention to detail, and the ability to adapt in a fast-paced atmosphere will contribute significantly to your success in delivering outstanding customer service and upholding our firm's principles. Knowledge and skills required for the position are: Previous office experience preferred Experience in customer service preferred Strong oral and written communication skills Proficiency in Microsoft Office, specifically word, outlook and excel Join our team today! If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you! 79106 Job Posted by ApplicantPro

Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agent may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. - Building lasting relationships with clients and other call center team members based on trust and reliability. - Utilizing software, databases, scripts, and tools appropriately. - Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. - Taking part in training and other learning opportunities to expand knowledge of company and position. - Adhering to all company policies and procedures. Physical Demands Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is also required to finger, grasp, handle, life walk, stand, hear, crouch, reach, speak, see, and talk. Also requires the ability to make rational decisions and preform repetitive motions. Required Qualifications - High School Diploma or equivalent. - More education or experience may be preferred. - Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. - Understanding of company products, services, and policies. - Proficiency with computers, especially with CRM software, and strong typing skills. - Ability to ask prying questions and diffuse tense situations. - Strong time management and decision-making skills. - Adaptability and accountability. - Fluency in multiple languages may be desired.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Customer Service Representative Long term contract Payrate - $12/hr As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established. Chandini Raiguru Screening Specialist, Central Sourcing Group Kelly Services 1.806-391-1076 Additional Information Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world. We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.