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Customer service agent jobs in Evans, GA - 446 jobs

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  • Customer Service Technician

    Mau Workforce Solutions 4.5company rating

    Customer service agent job in Martinez, GA

    MAU is hiring a Customer Service Technician in Augusta, GA. As a Customer Service Technician, you will support maintenance, warehouse operations, and project management activities to ensure exceptional service delivery, inventory control, and customer satisfaction. This is a cross-functional role that combines technical, logistical, and customer-facing responsibilities. This is a direct-hire opportunity. Benefits Package: Sick leave Health insurance Dental insurance Vision insurance Paid vacation Paid holidays Paid time off On-the-job training Shift Information: 8-hour shifts, Monday-Friday (8:00 AM-5:00 PM or 7:00 AM-4:00 PM) If working through lunch, Fridays are typically a half day Required Education and Experience: Proven maintenance record and experience General Requirements: Strong communication, interpersonal, customer service, and sales skills Excellent planning and time management skills Excellent problem-solving skills Ability to convey technical information clearly Strong leadership and teamwork skills Willingness to work toward service and parts sales goals Essential Functions: Maintenance Technician Work closely with internal staff to address customer needs Perform detailed inspections of equipment at customer sites Recommend replacement of worn or damaged parts Identify areas for maintenance improvement and communicate them to the customer Prepare detailed reports of inspection findings Respond to customer requests for maintenance assistance Collaborate with customers to understand their maintenance needs Discuss equipment needs and system requirements with operators and engineers Contribute to development of unique, value-added maintenance solutions Solicit and report client feedback to management Build long-term relationships with customers Identify areas for internal improvement and communicate them to management Develop strategies to increase maintenance revenue Warehouse Technician Work with the internal team to address customer needs Organize and maintain warehouse and inventory Coordinate inventory replenishment shipments Receive and stock incoming shipments Organize, arrange shipping, and dispatch all parts requests Maintain accurate parts inventory spreadsheet after each transaction Conduct periodic inventory counts (March, June, and September) Conduct annual inventory count (end of December) Collaborate with potential customers to understand parts requirements Help develop value-added parts solutions Solicit and report client feedback to management Build long-term relationships with parts customers Identify areas for improvement and communicate them to management Develop strategies to increase parts revenue Project Manager Collaborate with Lead Technician and Management to address customer needs Identify and arrange introductory meetings with new customers Maintain routine contact with potential customers Generate sales leads and work to secure orders Prepare and present product presentations to customers Understand and assess customer requirements Discuss equipment needs and system requirements with operators and engineers Develop unique, value-added customer solutions Solicit and log client feedback, analyze data, and create customer targeting strategies Identify areas for internal improvement and communicate them to the team Build long-term relationships with new and existing customers Set and achieve sales goals and quotas Perform additional duties as assigned MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE
    $27k-34k yearly est. 4d ago
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  • Customer Service- Part Time

    Lose Design 4.0company rating

    Customer service agent job in Aiken, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • CSR

    Security Federal Bank 3.9company rating

    Customer service agent job in North Augusta, SC

    This position is responsible for providing a consistent customer experience, opening, modifying and closing all types of deposit accounts and safety deposit box services; Assist customers with account reconciliation, research requests, check orders, wire transfers, and debit card while seeking opportunities to develop customer relationships and identify referral opportunities. Responsibilities also include actively promoting and growing all consumer credit products including real estate transactions; Assist customers in application process, gathering all required information for loan underwriting and communicating with customer throughout the credit process. This position will be universal, with full platform, vault custodian, cash-line and consumer lending responsibilities. Requirements High School diploma or equivalent Proficient computer skills and active engagement in the new technology Excellent interpersonal communication and presentation skills (both written and oral) Strong analytical and problem solving skills Ability to derive innovative solutions Demonstrate a "team" attitude toward the bank and coworkers Successful completion of in-house training and orientation Handle sensitive information of the bank and customers in confidence Display a high degree of character and ethics Represent the bank in a professional manner within the community Professional dress and demeanor required This position may require occasional travel to various locations for job related business Register for NMLS# Three years prior banking, sales, and/or customer service experience Three years prior consumer lending experience Ability to assist customers with digital banking offerings Strong customer focus Ability to handle multiple priorities simultaneously Competitive salary and benefits package available. Bi-lingual experience a plus. EEO.
    $22k-25k yearly est. 3d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Jonathan English-State Farm Agent

    Customer service agent job in Evans, GA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $35k-46k yearly est. 6d ago
  • Customer Service Rep(04178) - 1233 Washington Rd

    Domino's Franchise

    Customer service agent job in Thomson, GA

    We are K&K Family Ventures (a locally owned Franchise of Domino's) and we strive to treat all of our team like family. Our goal is to get to know each team member and help you accomplish your goals whether it is a career with us or just earning some extra cash! Job Description Toss some dough, bring home the bacon!! We are searching for qualified customer service representatives with personality and people skills. We are growing so fast it is hard to keep up, and that means Domino's Pizza has lots of ways for you to grow (if that's what you want), perhaps to management or even beyond. Whether it is your hobby, main-gig, or supplemental job, drop us a line. We are bound to have just the thing for you. Qualifications JOB REQUIREMENTS You must be 16 years of age or older. All candidates 18 and over must pass a Background check. General job duties for all store team members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility daily. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately with speed. Ability to enter orders using a computer keyboard or touch screen. Must be able to lift up to 50 pounds. Occasional crouching, squatting, bending, or stairs while performing job tasks. Must maintain clean and proper uniform per Domino's standards. Additional Information All your information will be kept confidential according to EEO guidelines. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (“Domino's Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
    $25k-33k yearly est. 6d ago
  • Customer Support Specialist

    KSB America Corporation 4.3company rating

    Customer service agent job in Grovetown, GA

    KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success. People. Passion. Performance. It is these three success factors that make KSB the company it is today. At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Customer Support Specialist KSB GIW, Inc. Department: Sales Reports to: Customer Support Supervisor Location: Grovetown, Georgia Shift: 1st FLSA Status: Salary Exempt OVERVIEW: As a Customer Support Specialist, you play a key role in driving spare parts sales by delivering superior customer service. You will serve as the first point of contact for customer inquiries, providing timely quotes, processing orders, and updating customers' status on orders. Your daily objectives center on clear, accurate communication and effective order management, ensuring customers receive both the right materials and essential information. In addition to order-related responsibilities, you will also perform critical administrative duties that contribute to the success of the sales team. RESPONSIBILITIES: Parts Quotations Respond promptly and professionally to Requests for Quotations (RFQs). Provide comprehensive quotes, including recommended parts, pricing, lead times, delivery schedules, and applicable terms and conditions. Ensure all quotations are accurate and distributed to relevant parties in a timely manner. Create and maintain part numbers, pricing, and customer details in the system as needed. Parts Orders Receive and validate customer purchase orders for accuracy and completeness, ensuring all quoted or contractual details match. Assist customers in reconciling purchase orders with GIW-submitted quotes/contracts, resolving discrepancies before order processing. Accurately draft, issue, and communicate sales orders after purchase order validation. Manage the processing, documentation, and timely release of sales orders to appropriate teams. Ensure expedited and rush orders are accurately updated in the system for timely material release. Maintain open communication with Warehouse/Materials Management, Purchasing, Operations, Marketing, Engineering, and Customers to ensure delivery requirements are met. Enforce GIW's terms and conditions, including cancellation and restocking fees when applicable. Administrative Support Release available material in the ERP system and communicate delivery orders to the warehouse team weekly for further processing. Maintain orderly and accurate order files in accordance with GIW procedures and guidelines. Investigate and resolve customer issues related to deliveries, shipping, or order status, providing supporting documentation as needed. Collaborate with Accounts Payable to resolve pricing discrepancies. Provide timely status updates and weekly order status reports to key stakeholders. Assist Sales and Strategic Account Managers with customer cross-reference files, consignment accounts, and long-term parts contracts as required. Provide backup support to colleagues as needed. Complete assigned duties and responsibilities within designated timeframes, keeping the manager informed of any issues or irregularities. General Maintain consistent compliance with all GIW policies and procedures. Adhere to QHSE (Quality, Health, Safety & Environment) guidelines to promote a safe, organized, and healthy workplace. Serve as the primary point of contact for your assigned region/customers, supporting all relevant stakeholders. Demonstrate accountability, courtesy, professionalism, and timeliness in all interactions. Build and nurture relationships with customers and colleagues that contribute positively to GIW's service culture. QUALIFICATIONS: Education: College degree preferred. Experience: Preferred: 2-5 years of experience supporting customers and sales channels for a global company in an inside customer service or inside sales role within the industrial sector. PHYSICAL REQUIREMENTS: Primarily desk based duties KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB GIW, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
    $32k-42k yearly est. Auto-Apply 13d ago
  • Customer Support Specialist

    KSB Se & Co

    Customer service agent job in Grovetown, GA

    KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success. People. Passion. Performance. It is these three success factors that make KSB the company it is today. At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Customer Support Specialist KSB GIW, Inc. Department: Sales Reports to: Customer Support Supervisor Location: Grovetown, Georgia Shift: 1st FLSA Status: Salary Exempt OVERVIEW: As a Customer Support Specialist, you play a key role in driving spare parts sales by delivering superior customer service. You will serve as the first point of contact for customer inquiries, providing timely quotes, processing orders, and updating customers' status on orders. Your daily objectives center on clear, accurate communication and effective order management, ensuring customers receive both the right materials and essential information. In addition to order-related responsibilities, you will also perform critical administrative duties that contribute to the success of the sales team. RESPONSIBILITIES: Parts Quotations * Respond promptly and professionally to Requests for Quotations (RFQs). * Provide comprehensive quotes, including recommended parts, pricing, lead times, delivery schedules, and applicable terms and conditions. * Ensure all quotations are accurate and distributed to relevant parties in a timely manner. * Create and maintain part numbers, pricing, and customer details in the system as needed. Parts Orders * Receive and validate customer purchase orders for accuracy and completeness, ensuring all quoted or contractual details match. * Assist customers in reconciling purchase orders with GIW-submitted quotes/contracts, resolving discrepancies before order processing. * Accurately draft, issue, and communicate sales orders after purchase order validation. * Manage the processing, documentation, and timely release of sales orders to appropriate teams. * Ensure expedited and rush orders are accurately updated in the system for timely material release. * Maintain open communication with Warehouse/Materials Management, Purchasing, Operations, Marketing, Engineering, and Customers to ensure delivery requirements are met. * Enforce GIW's terms and conditions, including cancellation and restocking fees when applicable. Administrative Support * Release available material in the ERP system and communicate delivery orders to the warehouse team weekly for further processing. * Maintain orderly and accurate order files in accordance with GIW procedures and guidelines. * Investigate and resolve customer issues related to deliveries, shipping, or order status, providing supporting documentation as needed. * Collaborate with Accounts Payable to resolve pricing discrepancies. * Provide timely status updates and weekly order status reports to key stakeholders. * Assist Sales and Strategic Account Managers with customer cross-reference files, consignment accounts, and long-term parts contracts as required. * Provide backup support to colleagues as needed. * Complete assigned duties and responsibilities within designated timeframes, keeping the manager informed of any issues or irregularities. General * Maintain consistent compliance with all GIW policies and procedures. * Adhere to QHSE (Quality, Health, Safety & Environment) guidelines to promote a safe, organized, and healthy workplace. * Serve as the primary point of contact for your assigned region/customers, supporting all relevant stakeholders. * Demonstrate accountability, courtesy, professionalism, and timeliness in all interactions. * Build and nurture relationships with customers and colleagues that contribute positively to GIW's service culture. QUALIFICATIONS: * Education: College degree preferred. * Experience: Preferred: 2-5 years of experience supporting customers and sales channels for a global company in an inside customer service or inside sales role within the industrial sector. PHYSICAL REQUIREMENTS: * Primarily desk based duties KSB GIW, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB GIW, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
    $30k-43k yearly est. 12d ago
  • Customer Service Rep

    Sawa Kendra

    Customer service agent job in Edgefield, SC

    Thank you for your interest in Split Stop! We are a fast-growing chain of convenience stores throughout the CSRA and South Carolina. As a customer service representative, you will be our front line in providing an outstanding customer experience to all of our guests. Some of your main duties will include: Counting money in cash drawers at the beginning and end of shifts, giving customers the correct change amounts and maintaining a balanced register. Performing transactions for with a high level of accuracy and efficiency, including snacks, drinks, lottery sales, freshly prepared food where applicable and operating gas pumps. Providing top-of-the-line customer service to all customers, answering any questions they may have about our facility and products, resolving any issues or complaints with professionalism and courtesy. Giving every customer who enters your store a friendly welcome by greeting them with "Welcome to Split Stop!" and when they leave, "Enjoy your day!" Maintaining clean and orderly checkout areas, ensuring that coolers and shelves are full with front-facing products. Janitorial duties including dusting shelves and checkout areas, sweeping and mopping the floors with special attention paid to customer areas, cleaning customer restrooms. When selling age-restricted items including but not limited to alcohol, cigarettes and e-cigarette products, checking the customer's photo ID every time and refusing sales when necessary. Split Stop has a zero tolerance policy for any illegal sales and failure to adhere to the standards set forth by Split Stop and state, federal and local ordinances will result in on-the-spot termination. A high school diploma or GED and/or previous experience in a gas station/convenience store location is strongly preferred but not required. Sawa Kendra is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, Sawa Kendra complies with applicable state and local laws governing non‑discrimination in employment in every jurisdiction in which it maintains facilities. Sawa Kendra also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service agent job in North Augusta, SC

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-31k yearly est. 12d ago
  • Branch Customer Service Representative - North Augusta

    Acg 4.2company rating

    Customer service agent job in North Augusta, SC

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19-21.5 hourly Auto-Apply 7d ago
  • Branch Customer Service Representative - North Augusta, SC

    Msccn

    Customer service agent job in North Augusta, SC

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
    $19-21.5 hourly 3d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Joanna Haupfear-State Farm Agent

    Customer service agent job in Greenwood, SC

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-37k yearly est. 5d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Seth Kelley-State Farm Agent

    Customer service agent job in McCormick, SC

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been an agent since February 2025, and our growing team of four includes two sales members, one service member, and myself. We offer a flexible schedule and 15 PTO days per year to support a healthy work-life balance. Were proud members of the local Chamber of Commerce and sponsors of McCormick High School, and we make it a priority to stay active in the community. Being in a small town gives us the unique advantage of easily connecting with people, spreading our name, and making a positive impact through sponsorships and local events. Our culture is fun but focused. We cut up with each other, share our lives, and enjoy weekly agency-paid team lunches every Wednesdaybut when its time to work, were serious about meeting both individual and team goals. Its an environment that blends camaraderie with accountability, making it a great place for someone who thrives in a close-knit, goal-driven team. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Seth Kelley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $28k-37k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bobby Fuller-State Farm Agent

    Customer service agent job in North Augusta, SC

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since 2011, and weve built a small but dedicated team of two professionals who truly care about helping people protect what matters most. Before becoming an agent, I owned my own business, which taught me the importance of customer relationships, teamwork, and accountability all values that carry over into how we run our agency today. Im a graduate of the University of South Carolina and a proud father of two. Giving back is also a big part of who I am I stay involved in several local charities and enjoy finding ways to support meaningful causes in our area. We offer a laid-back, friendly, and drama-free work environment where everyone is respected and valued. Team members enjoy paid time off, along with stipends toward both retirement and health benefits. Our office culture is one of trust, collaboration, and positivity. We keep things professional but relaxed, focusing on doing great work while maintaining a healthy work-life balance. If youre friendly, dependable, and enjoy being part of a close-knit team, youll fit right in here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bobby Fuller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    B.J. Jordan-State Farm Agent

    Customer service agent job in Grovetown, GA

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with B.J. Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 15d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Bobby Patterson-State Farm Agent

    Customer service agent job in Abbeville, SC

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: With over 33 years of experience with State Farm, including 11 years in Agency Field Leadership, our office is built on a foundation of deep industry knowledge, strong community ties, and a commitment to excellence. Were proud supporters of Abbeville and Dixie High Schools, active members of the Abbeville Chamber of Commerce and Abbeville Rotary Club, and honored to have qualified for both Million Dollar Round Table and Chairmans Circle achievements that reflect the strength of our team and the trust of our community. Were looking for someone who thrives on opportunity a self-starter whos resourceful, driven, and unafraid to find answers and take initiative. In return, we offer a supportive environment with a 401k and employer match, licensing reimbursement, and flexibility when its needed. If youre ready to be part of a respected agency that values both excellence and growth, you may be the perfect fit for our team. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Bobby Patterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $28k-37k yearly est. 24d ago
  • Store 301: Customer Service Rep. FT

    Gas Pro Services 3.8company rating

    Customer service agent job in Grovetown, GA

    Job DescriptionSalary: $13 Shift Lead and Customer Service Representative
    $13 hourly 9d ago
  • Sales Customer Service Rep I Burke County

    Georgia Farm Bureau 4.5company rating

    Customer service agent job in Waynesboro, GA

    Attend training schools for professional development as required. Complete applications and paperwork required for new P&C business and changes to existing business. Bind P&C coverage according to insurance regulations and company guidelines. Schedule appointments. Complete follow-up requests to customers on insurance services. Provide quotations for P&C insurance coverages. Conduct other marketing activities as directed. Handle routine correspondence from the home office. Accept premium payments for new business and renewals. Prepare, process, review, and monitor applications, changes, binders, etc. Perform in a manner that will prevent errors and omissions. Present a professional appearance, demeanor, and behavior. Attend meetings and training as required. Strive to attain company goals and growth expectations. OTHER RESPONSIBILITIES/REQUIREMENTS Other duties as assigned by manager. Computer skills and abilities are necessary. Development of skills and knowledge of product lines and offered services. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED required. Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail. Ability to relate to and work with various people in a professional manner. Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS/WORK ENVIRONMENT: Normal office environment with occasional travel necessary to attend training and meetings. EOE M/F/D/V AA #LI-ONSITE
    $23k-30k yearly est. 60d+ ago
  • Customer Service Representative Sunset Finance Martinez Ga

    Sunset Finance

    Customer service agent job in Martinez, GA

    The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions. . DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative: Solicit loans on the telephone and at the counter. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau. Completes loan documents and closes current refinance loans. Prepares daily deposits of cash and checks. Maintains and balances correct amount and denominations of money in cash drawers daily. Maintains loan standard report daily. Telephones past due customers QUALIFICATIONS Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. A high school diploma or equivalence is required. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.
    $25k-33k yearly est. 4d ago
  • Customer Service Coordinator

    Aiken County, Sc 4.3company rating

    Customer service agent job in Aiken, SC

    This position provides customer service support to citizens and employees of the County. This includes directions, information on the building, creating and selling GIS maps, scheduling conference rooms for use, answering the central phone line, and various other administrative duties. Examples of Duties Greeting Visitors - This position is located near the main entrance of the building and as such, is the place where visitors go to ask for information and directions. This may involve directing them to the County website and demonstrating how to navigate the site. In order to do this, the incumbent needs a solid working knowledge of the functions of every department. Managing the main telephone line for the County - The incumbent is responsible for answering the main number during the business day and providing whatever information the caller needs. GIS Maps - When visitors are seeking a GIS map, the incumbent will provide what the person needs, and when applicable, will sell the map to the citizen. This may involve handling cash; credit cards or checks in the transaction. Administrative Services - When time permits, the Customer Services Coordinator may perform a variety of support functions for employees, such as scheduling the conference rooms in the building, Xeroxing, notarizing documents, and providing key cards for the cafeteria and conference rooms. This position is also responsible for obtaining a phone vendor when an employee is having phone difficulties. From time to time, the incumbent may support the audio-visual team in providing appropriate set-up of conference rooms when booked. The challenge for this position is dealing with irate citizens. Remaining cordial and calm is critical, since this is the "face" of the County to many visitors in the building. Most often, the work of this role is self-determined, however, from there are occasional special requests outside of the normal routine that require approval. This job has specific physical requirements such as lifting, driving, ability to travel, etc. Typical Qualifications Minimum Level of Job-Related Education: High School diploma or equivalent. Minimum Amount of Job-Related Experience: 1 year Minimum Level of Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience: None
    $25k-30k yearly est. 28d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Evans, GA?

The average customer service agent in Evans, GA earns between $18,000 and $30,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Evans, GA

$23,000
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