Customer service agent jobs in Melvindale, MI

Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. Qualified candidates will have the following experience and skills: We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry. Key Responsibilities: Handle inbound calls from people, customers related to their healthcare. Follow up with members on claim statuses, required documents, and any additional information needed. Assist members with claims status, submitting required documents. Provide detailed explanations of claims decisions and necessary next steps. Guide members through the process of submitting claims and appeals. Deliver exceptional customer service by actively listening to members' needs and concerns. Address and resolve member inquiries in a timely and professional manner. Ensure members feel supported and informed throughout their claims process. Accurately document all client interactions and updates in the company's CRM system. Prepare and maintain reports on call outcomes and client feedback. Follow up on unresolved issues and ensure they are addressed promptly. Adhere to company policies and procedures, including those related to privacy and confidentiality. Qualifications: High school diploma or equivalent required; Associate or bachelor's degree preferred. Previous experience in a call center environment, preferably in the healthcare or insurance industry. Strong customer service skills with the ability to effectively communicate and empathize with callers. Excellent problem-solving skills and attention to detail. Proficiency in using computer systems and navigating multiple software applications simultaneously. Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively. Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus. Flexibility to work evenings, weekends, and holidays as needed. If you are interested, please apply here or email an updated copy of your resume to **************************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

About Evans Distribution Systems Evans Distribution Systems is a privately-owned third-party logistics company based out of Melvindale, Mich. Our company is run by a fourth-generation leadership and has operated 3 million square feet of warehousing space in Southeast Michigan for more than 90 years. Evans provides warehousing, fulfillment, value-added, transportation, and staffing services for a variety of customers in automotive, food/beverage, consumer goods, hazmat, paper/raw materials and government service sectors. Why We're Unique At Evans we care about our employees. We provide full benefits after 90 days and we invest heavily in professional development, cross-training, certifications and safety. We have a robust quality systems program that focuses on continuous improvement, lean operations and ISO:9001 2015 certification. We believe in a workplace that celebrates integrity, innovation and technology across all divisions. We embrace a diverse workforce with associates from many backgrounds, education, and professional disciplines. Discover for yourself why the Evans family continues to grow and how our customers have come to know, it's easier with Evans. Position Summary Customer Service Support (CSSs) work in our fast-paced warehousing department. CSSs are the frontline communication with our customers and are responsible for responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. CSSs are critical of ensuring the product is handled correctly based on the customer's requirements. Associates gain valuable experience in quality, productivity, and communications. Job Description * Working knowledge of SAP. * Process and input all customer orders. * Run various inventory reports to check for product availability. * Review and enter all inbound tally documents in system and verify discrepancies. * Generate all related paperwork and other necessary information required for customer work orders and bill customers accordingly. * Awareness and understanding of billing/rating structure. * Coordinate special rush order requests with transportation and operations. * Notify customers of any activity concerning their product, provide shipping/receiving information to customers enabling them to trace shipments as required. * Follow-up with other departments to ensure service standards are being met. * Overall knowledge of computer systems and related programs. * Assure proper invoices; verification of computer-generated invoices; issue credits when appropriate; review, mail and file all month-end billing in a timely manner. * Maintain damage records and back-order logs; handle returned product efficiently. * Reconcile physical inventories when requested. * Maintain all hazardous material information on system and MSDS maintenance. * Prepare and provide special reports as requested to customers, operations, or management. * Assist warehousemen with inquiries. * Effectively communicate to management all pertinent information received by customer. * Prepare and send out invoices to the customer. * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning shipments, receipts, inventory counts, work-orders, invoices, etc., in a courteous and efficient manner. * Report on customer feedback to management, particularly any signs of customer dissatisfaction. Advise supervisors, operations and sales when scope or parameters of the customer accounts change. * Act as a liaison between the customer and the warehouse, and between the customer and management. * Assist accounting in all A/R functions such as past due invoices. * Effectively correspond with customers as required (written or verbal). * Maintain current and accurate procedures which detail the processing requirements for each account. (ISO 9001:2015 audit materials.) * Oversee all routine and special paperwork associated with inbounds, outbound, OS&D, etc. * Complete a daily time sheet with accurate allocation of time per account. Experience/Requirements * High school education required. Some college beneficial. * Three (3) years' experience in a similar position required. * Annual seminar or training session on customer service or related topics. * Pass pre-employment background screening. Details & Location * Position located in Melvindale * Shift 7am to 4pm * Starting wage $17.00 * Position will start in December 2025. How to Apply * Online: ******************************************

Country USA State Michigan City Troy Descriptions & requirements About the role: As a part of our Billing team, you will specialize in processing payments and billing customers. You will be responsible for providing unparalleled service to TQL's Sales Teams. This role will manage inbound accounting-related requests via phone, email or in person interaction with a focus on issue resolution, customer satisfaction and relationship development. What's in it for you: * $16.50 - $17.50/hour base pay depending on experience * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team * Provide excellent customer service to TQL's internal and external customers through issue resolution regarding billing and payment concerns * Work cross-functionally with other sales support departments to help resolve billing and payment issues * Act as a liaison between Sales and Accounting * Identify billing and/or process issues and escalate accordingly What you need: * Ability to take ownership of responsibilities and see tasks through completion * Excellent communication skills with great attention to detail * Proficient with Microsoft Office products * The desire to be a part of TQL while contributing to our continued growth * Demonstrated exceptional punctuality * Exceptional organizational skills with strong attention to detail Where you'll be: 3221 West Big Beaver Rd. Troy, MI 48084 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Want to turn your customer service expertise into a rewarding career with unlimited financial potential? Consider joining our team of Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING * Building and maintaining long-term relationships with broker accounts in all 50 states * Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes * Acting as your clients' go-to resource for guidance and solutions * Delivering up-to-the-minute information about the latest products, resources and industry updates * Championing your brokers and striving to make every loan a success story * Monitoring the performance of accounts in your pipeline * Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Must Have Qualifications: * High school diploma or equivalent * Mininum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive * OR minimum one year of relationship based sales experience * Understanding the difference between retail and wholesale lending * Proven success in building business relationships * Confident communication skills and professionalism over the phone and face to face * Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task * Ability to take feedback and be coached up with the desire to get better every day * Hard workers who take accountability for their actions * Self-motivated with a strong work ethic and a positive attitude Nice To Have Qualifications: * Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender * Inside sales and / or phone sales experience * A passion for the mortgage industry * Previous in a business to business sales model * A desire for a six figure income and motivated to work in a competitive sales environment NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Cardinal Staffing Services is hiring for Customer Service in Northwood, OH. Working onsite in an industrial metal and plastic sales company that is looking to expand their team! Assisting customer in using our website to place orders or find pricing information Answering questions regarding order status, delivery, or questions about materials we offer Answering phone and fax inquiries for quotes Managing 3-4 online chats with customers Entering orders using our internal entry system Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources This position will require candidates to have 2-5 years of customer service AND manager experience, know MS Office applications, and have knowledge of the metals distribution industry. You must be able to work independently, be detail oriented, have excellent communication skills and demonstrate a proactive, problem-solving attitude. Cardinal Staffing Services is invested in their team members! All Customer Service Talent are offered competitive compensation of $20.00 per hour. Generous referral bonuses are available. You can work from 11:00 am - 8:00 pm. About Cardinal Staffing At Cardinal Staffing, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, SureStaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA). We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us: Access to a wide range of job opportunities Competitive pay Health and Wellness Programs (including EAP) Medical benefits including medical, vision, dental, and prescriptions Electronic weekly pay Employee Advocacy & Personalized Job Support Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today! #IND1

Job Description Customer Relations Specialist (CRS) Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism Experience: • 3-5 years of customer service experience • A proven track record in customer relations is a MUST • Experience in home improvement or related industries is a plus, but not required Essential Duties & Responsibilities: • Handle 100% warm inbound/outbound leads - no cold calling • Contact homeowners to schedule estimate appointments for roofing and home improvement services • Accurately maintain CRM records and follow up on leads • Collaborate with a supportive, high-performing support team Position Offers: • Competitive compensation with uncapped bonuses - top performers earn $90K+ • Real career growth opportunities - we promote from within • A professional, team-focused environment - modern office with strong culture • Join a family-owned company, not a corporate call center To Apply: All applicants must submit their updated resume along with a contact phone number. #hc214496

Customer Relations Specialist (CRS) Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism Experience: • 3-5 years of customer service experience • A proven track record in customer relations is a MUST • Experience in home improvement or related industries is a plus, but not required Essential Duties & Responsibilities: • Handle 100% warm inbound/outbound leads - no cold calling • Contact homeowners to schedule estimate appointments for roofing and home improvement services • Accurately maintain CRM records and follow up on leads • Collaborate with a supportive, high-performing support team Position Offers: • Competitive compensation with uncapped bonuses - top performers earn $90K+ • Real career growth opportunities - we promote from within • A professional, team-focused environment - modern office with strong culture • Join a family-owned company, not a corporate call center To Apply: All applicants must submit their updated resume along with a contact phone number.

Under the general supervision of the Call Center Administrator, the Call Center Clinical Specialists are responsible for completing telephonic clinical screenings and assessments to determine eligibility into the public mental health system so that consumers will receive the appropriate level of care. PRINCIPAL DUTIES AND RESPONSIBILITIES: Determines appropriate levels of care for referral, assisting clients in selecting appropriate service providers. Initiates referrals to selected providers. Provides re-authorization of SUD/Mental Health/co-occurring services. Assists providers with additional client information to provide appropriate referral for treatment services. Evaluates clinical appropriateness for consumers. Establishes funding eligibility. Applies priority status criteria for placement. Conducts follow-up with clients who were admitted for treatment to assist them with a continuum of care. Monitors client's compliance with services and assists with aftercare/recovery plan services. Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay. Manages client care through the MH-WIN system. Provides community callers with information related to community resources and assists callers with information on how to access community services. Utilizes computer to perform clinical and administrative job functions. Ensures that consumers are authorized for interventions that meet medical necessity and are least restrictive. Works collaboratively with providers, health home teams, and community agencies. Proposes alternative and creative Care Plans when progress is stalled. Participates actively in program enhancements and the QI program. Conducts data gathering, documentation and analysis. Applies Medical Necessity Criteria for Behavioral Health services and applicable standardized assessments, i.e., Level of Care Utilization of System (LOCUS), Supports Intensity Scale (SIS), American Society of Addiction Medicine Patient Placement Criteria (ASAM), Autism Diagnostic Observation Scale Second Edition (ADOS-2), Autism Diagnostic Interview - Revised (ADI-R), Developmental Disabilities - Clinical Global Impression Severity Scale (DD-CGAS), as well as other medical necessity tools and the Federal Confidentiality Regulations, 42 CFR, Part 2. Conducts initial and ongoing review of enrollee's clinical condition both behavioral and physical. Communicates with medical and behavioral providers regarding treatment planning. Communicates with medical and behavioral providers regarding clinical and psychosocial needs. Ensures that the reauthorizations database is continuously updated and reflects the current status of individuals in treatment. Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria. Enters data and reports into written formats and electronic databases. Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements. Identifies trends at the provider and network level and submit suggestions for clinical training and or technical support. Reviews behavioral assessments, diagnostic reports and treatment plans to assess the appropriateness of the authorization request. Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSA's) Knowledge of DWIHN policies, procedures and operations. Knowledge of the DWIHN provider network. Knowledge of medical and behavioral health practices and terminology. Knowledge of MDHHS policies, rules, regulations and procedures. Knowledge of Call Center Operations. Knowledge of Customer Service practices and principals. Knowledge of co-occurring and substance use treatment services. Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2. Knowledge of SUD Policies and Procedures. Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations. Knowledge of women specialty services requirements. Knowledge of priority population admittance. Knowledge of State Disability Assistance (SDA). Knowledge of Intravenous Drug User (IDU) management. Knowledge of and ability to use screening and assessment tools for behavioral health services. Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services. Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code. Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis. Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population. Knowledge of the identification and treatment of co-occurring mental health and substance use disorders. Knowledgeable of psychotropic medications. Knowledge of Pre-Admission Review (PAR) Screening. Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis. Computer skills Time management skills Organizational skills Critical thinking skills Decision Making skills Customer Service skills Language skills Listening skills Relationship building skills Teamwork skills Training skills Ability to communicate orally. Ability to communicate in writing. Ability to work effectively with others. Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. Judgement/Reasoning ability. REQUIRED EDUCATION: A Master's Degree in Social Work, Psychology, Counseling, Nursing (a Bachelor's Degree will be accepted), the Human Services, the Social Services or a related field. REQUIRED EXPERIENCE: Three (3) years of professional clinical experience in behavioral healthcare or a community mental health setting. REQUIRED LICENSE(S). A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. A valid State of Michigan Driver's License with a safe and acceptable driving record. Working Conditions Contingent staff are allowed to work remotely with management approval. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Belleville, 42211 Van Born Rd. Suite 1100 Division: Air & Sea Job Posting Title: Customer Service Agent, Warehouse Time Type: Full Time Summary As a Warehouse Customer Service Agent at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related to warehouse operations. Your primary responsibility will be to serve as the main point of contact for customers, providing exceptional service and fostering positive relationships. Duties and Responsibilities * Respond promptly and professionally to customer inquiries via phone, email, or in-person visits. * Provide accurate information regarding order status, inventory availability, and shipping schedules. * Investigate and resolve customer complaints, concerns, and discrepancies in a timely manner. * Collaborate with internal teams to address customer issues effectively. * Assist customers with placing orders, tracking shipments, and processing returns or exchanges. * Ensure orders are accurately entered into the system and fulfilled according to customer specifications. * Maintain accurate records of customer interactions, transactions, and inquiries. * Generate reports and summaries as needed to track customer service metrics and performance. * Identify root causes of customer issues and implement solutions to prevent recurrence. * Proactively address potential problems to ensure a seamless customer experience. * Develop a deep understanding of DSV's warehouse services, capabilities, and offerings. * Educate customers on product features, benefits, and value propositions. * Collaborate with warehouse operations, logistics, and sales teams to coordinate customer orders and requests. * Communicate customer feedback and insights to relevant stakeholders for continuous improvement. * Strive to exceed customer expectations by delivering exceptional service and building strong relationships. * Solicit feedback from customers and implement enhancements to improve overall satisfaction. Educational background / Work experience * Some college coursework or a degree in business administration, logistics, or a related field is preferred. * 2-3 years of experience in customer service roles, preferably in the transportation, logistics, or warehousing industry. * Experience with warehouse management systems (WMS) or customer relationship management (CRM) software is advantageous. Skills & Competencies * Strong interpersonal and communication skills, both verbal and written. * Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment. * Problem-solving and conflict resolution skills. * Attention to detail and accuracy in data entry and record-keeping. * Familiarity with Microsoft Office suite (Word, Excel, Outlook). Preferred Qualifications * Experience in warehouse or logistics operations. * Knowledge of transportation and supply chain management concepts. * Certification or training in customer service or related areas. Language skills * Fluent in English (oral and written) Computer Literacy * Proficient in using computer systems, including warehouse management systems (WMS) and customer relationship management (CRM) software. * Familiarity with Microsoft Office suite and other business software applications. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $17.00 - $22.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

Job DescriptionSalary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time! Summary: Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits. Essential Duties and Responsibilities: (Other duties may be assigned) Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions. Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information. Maintains contact center database by entering call log notes and important call information. Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA). Skills/ Qualifications: Customer Focus Effective Communication Effective Listener Problem-Solving Job Requirements: High School Diploma or equivalent. 1-4 years of customer service experience, preferably within a call center environment. Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.) Ability to remain flexible and adaptable in a fast-paced environment. Pay / Location: $15.50/hour + quarterly quality bonus, depending on experience In office - Troy, Michigan

Job Description Pets 'n' Things at 541 E. Michigan Ave. in Saline, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position with 15-30 hours available with. Weekend availability is necessary. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Clean work area as needed to maintain a tidy work environment Provide daily care to the animals Qualifications Friendly attitude when dealing with guests and co-workers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Dog, cat, & exotic pet experience preferred, but not required We are looking forward to receiving your application! Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

About Us: At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail. Job Description We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others, we encourage you to apply. Responsibilities Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner Provide accurate product and service information Resolve complaints and escalate issues as needed Maintain records of customer interactions and transactions Collaborate with team members to improve customer service processes Ensure high levels of customer satisfaction and professionalism at all times Qualifications Qualifications High school diploma or equivalent; associate degree preferred Proven experience in a customer service or call center environment Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and work under pressure Basic computer proficiency and familiarity with customer management software Additional Information Benefits Competitive salary: $33,000 - $41,000 annually Opportunities for career advancement and skill development Paid training and onboarding Health, dental, and vision insurance packages Supportive team environment Paid time off and holidays

Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday. Must be open to work M-F: 9am-6pm 8am-5pm or 7am-4pm Interview: In person interview Ideal candidate (Manager comments): Able to multitask Professional on the phone Able to limit distractions Previous customer service experience (phone or in person) Good computer skills PURPOSE OF THE JOB The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and Corning. This position engages and collaborates with external customers and internal partners to make Corning the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team. JOB RESPONSIBILITIES Service our Customers Deliver consistent service to our customers Maximize every opportunity to sell to the customer Take proactive actions to meet customer needs and concerns creating win/win solutions Enter orders accurately Develop close relationships with our customers and understand what it takes to ensure their success Develop customer trust by consistently following through on actions and operating with integrity Leverage relationships to obtain outside-in market insights Leverage product training opportunities Operate in a Waste Free Environment Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment Identify and take action to eliminate non-value added activities within day to day operations Identify opportunities for, develop, maintain and execute Standard Work Understand and promote the use of customer tools and technology Live the Safety stand, adhere to the safety responsibilities Implement a personal safety action plan and review with leader Adhere to the Corning safety policies at all times JOB REQUIREMENTS MINIMUM QUALIFICATIONS: High school degree, Associates or Bachelors degree preferred EXPERIENCE: SAP experience desired Previous experience in an ever-changing, fast-paced customer service environment Previous experience creating solutions in the best interest of the company and the customer KNOWLEDGE, SKILLS & ABILITIES: Fluency in Microsoft Applications (Word, Excel, Outlook) Knowledge of building materials industry preferred Supply Chain knowledge Strong oral & written communication and listening skills Supportive and adaptive to a change management initiatives

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES * Manage file creation and all services associated with freight forwarding and logistics * Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided * Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing * Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files * Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed * Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files * Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance * Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file * Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS * At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service * Graduate in any field * Freight Forwarding experience is mandatory Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future. ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. #LI-HE2 #LI-Hybrid

Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ideal candidate will possess excellent customer service skills which include excellent communication, both verbal and written, and problem-solving skills. We are looking for a friendly, outgoing individual who enjoys working in a team environment. The ideal candidate must have a minimum of one year of call center experience and be comfortable working in a fast-paced environment. QUALIFICATIONS: *High School diploma or equivalent required; some college preferred *Strong data entry skills with attention to detail and accuracy with a t least 1 year call center experience *Must be able to pass a criminal background check and drug screening *Excellent phone etiquette and ability to communicate clearly and effectively *Proficient computer skills and ability to learn multiple new software *Ability to work in a fast-paced environment and handle high call volumes *Strong problem-solving skills and ability to build rapport with customers *Ability to stay calm and maintain a positive attitude even in challenging situations *30 WPM+ typing RESPONSIBILITIES: *Take calls and respond to customer inquiries in a a professional and timely manner *Able to communicate clearly with customers and employees in a professional manner both verbally and in writing *Provide accurate information about products, services and company policies *Ability to sit for long periods of time *Handle customer complaints when possible and resolve issues to ensure customer satisfaction *Perform data entry tasks to update customer records and maintain accurate documentation *Always keep the customer information confidential *Adhere to the attendance police of the Call Center *Other duties as assigned SCHEDULE: *Monday through Friday *Saturdays as needed Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 12.48 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.