Customer service agent jobs in Payson, UT

The salary range for this role is $14.75 to $15.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Full-time, Part-time Description Be Part of What's Next Stampin' Up! is in an exciting season of transformation-and we're looking for people who are energized by change, not intimidated by it. If you're a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we're looking for. Between supporting our global sales force (our beloved “demonstrators”) and creating the world's best stamps, ink, and paper, we believe in showing up for people-our customers and each other-while building what's next together. Sound like your kind of challenge? Keep reading. Why You'll Love It Here Wicked-awesome benefits package (seriously, compare it) Friday dress code every day (hello, jeans) Extreme crafting experiences (optional, but fun!) Generous paid time off (work/life balance matters Tuition assistance & 401(k) with company match Our Contact Center, Reimagined No cold calling. No sales quotas. No weekends. Just meaningful conversations, real problem-solving, and the space to focus on what matters most-delivering exceptional service while maintaining a healthy work/life balance. What You'll Do Live our core values: caring about people first, acting with courage, bettering our best, and owning it Create positive, empowering experiences in every interaction Resolve demonstrator concerns with empathy, integrity, and accountability Provide friendly, professional support on inbound contacts while meeting productivity and quality standard Stay knowledgeable on products, promotions, events, and the Demonstrator Compensation Plan Jump in to support special projects and company initiatives as we continue to evolve Shifts Available We're hiring for closing shifts: Full-Time: 10:30am-7:00pm (two 15-minute breaks + 30-minute lunch) Part-Time: 3:00pm-7:00pm (15-minute break) What You Bring High school diploma or equivalent Comfort with technology (computers, software, phone systems) Strong verbal and written communication skills Ability to sit for extended periods Previous call center or customer service experience preferred A positive attitude, adaptability, and a genuine desire to help others Pay: $17.84/hour Apply today and be part of a team building the future-together.

About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About this role We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes. What you will be doing Retention & Revenue Protection Save $65,000 in ARR per month through proactive engagement and retention strategies. Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns. Make a minimum of 25 outbound dials per day to connect with customers considering cancellation. Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions. Maintain professional, consultative, and persuasive communication across phone, email, and other channels. Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction. Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions. Track and report on save rates, churn reasons, and revenue impact to leadership. Maintain accurate records of customer interactions and outcomes in CRM systems. Follow structured save-playbooks while contributing to process improvement and new retention tactics. Skills & qualifications 2+ years in Customer Success, Retention, Account Management, or similar customer-facing role. Proven track record of meeting or exceeding revenue retention or quota goals. Strong phone presence with excellent negotiation, persuasion, and objection-handling skills. Comfortable managing high-volume customer queues while delivering quality conversations. Ability to analyze data and articulate actionable insights to improve customer outcomes. Proficiency with CRM and customer success platforms (Salesforce) Our company values we hope you showcase See it, Solve it, Get it Done Build, Adapt, Win Unwavering Customer Obsession What Kenect offers Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.

Job Description What are the key priorities of a Customer Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk and identifies improvement opportunities WorkMax customers may be dealing with. Help customers be aware of software and training solutions to their challenges, provide new product/services information. Ultimately, raising customer retention and ensuring customers renew their annual/monthly software subscription. CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk, but more importantly love to listen and ultimately understand. Client Success Representatives have the ability to put themselves in customers' shoes and be an advocate for them when necessary. Problem-solving should come naturally to anyone in a customer facing position. They are confident at troubleshooting and naturally curious when lacking the correct information needed to resolve customer complaints. When a call has ended, the priority must be that the customer feels like they were both heard and understood by the Client Success Representative. Responsibilities Conduct outgoing calls to existing software/SaaS customers, improve relations with customers and help them realize the maximum value the WorkMax platform has to offer their organization. Generate new sales opportunities from existing WorkMax customers. Build sustainable relationships and trust with customers through open and interactive communication. Provide accurate and complete information to team members by documenting key details within Salesforce CRM. Handle customer complaints - provide appropriate solutions and alternatives within specified time limits; follow up with customers to ensure resolutions are achieved. Communicate internally and externally with colleagues to provide resolution to common customer challenges. Requirements Previous SaaS software, sales or customer success experience with a software/tech company preferred. Demonstrate the ability to learn and advance in your technical ability. Strong communication skills. Become familiar with the WorkMax suite of products and solutions, speak accurately to these solutions with customers. Excellent phone communication and web presentation skills. Proactively communicate with customers and effectively manage time. Goal driven to meet customer retention Prefer experience with software/SaaS technology tools. (Salesforce CRM, Zoom, Microsoft Suite, along with other technology tools we use) Have CRM experience and update valuable customer data within the CRM (Salesforce)

Job Description Since creating our first quilting frame, The Grace Company has been dedicated to connecting people with their passions through innovative solutions. We are a company focused on enriching lives, and we find joy in seeing our customers' crafts enrich the lives of others. Our goal is to make quilting and crafting more accessible to a wider community. From product design to customer service, we are committed to providing the best possible experience. Position Overview: Are you a problem-solver with a passion for helping people? As a Customer Support Representative, you will be the friendly and knowledgeable voice of The Grace Company. You'll be responsible for responding to inbound calls from our valued customers, providing support for our range of products, including quilting frames, machines, software, and accessories. This role is perfect for someone with a technical aptitude who enjoys troubleshooting and is comfortable learning new software applications. What You'll Do: Professionally handle inbound customer calls with a polite and clear communication style. Become a product expert by gaining a deep understanding of our quilting frames, machines, and software. Utilize your troubleshooting skills to diagnose and resolve customer issues effectively. Clearly communicate technical solutions to customers with varying levels of technical expertise. Document customer interactions and solutions accurately. What You'll Bring: A minimum of one year of experience in a customer service role. Excellent verbal and written communication skills. Strong troubleshooting and problem-solving abilities. Proficiency with Microsoft products. A comfort and willingness to learn new software applications. A positive attitude and a commitment to providing exceptional customer service. Why You'll Love Working Here: Great Work Environment: Join a friendly and supportive team. Competitive Pay: Starting at $18.00 per hour. Time Off: We offer paid holidays and vacation after a minimal employment period, plus a personal-time accrual program. Convenient Location: Our office is conveniently located on Redwood Road in West Jordan. Job Posted by ApplicantPro

Job Description The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management • Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. • Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. • Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. • Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. • Proactively identify potential issues and resolve them before escalation. Communication and Support • Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. • Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. • Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization • Accurately document all customer interactions, service requests, and status updates in the appropriate systems. • Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. • Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management • Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. • Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration • Collaborate with internal teams to coordinate service workflows and ensure seamless communication. • Proactively share customer feedback and insights with the team to improve overall service quality. • Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Ability to guide, motivate, and develop team members. • Expertise in managing and resolving disputes effectively. • Flexible and creative problem-solving skills and a proactive, customer-focused mindset • Advanced communication skills with the ability to communicate clearly and effectively across different mediums. • Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. • Comfort in presenting ideas and solutions to management and stakeholders. • Exceptional active listening skills and the ability to empathize with customers. • Time management and multitasking skills to handle multiple requests efficiently. • Build trust and rapport with both customers and internal teams. • Positive, solution-focused attitude with a commitment to accountability and self-improvement. • Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications • Associate degree or equivalent experience. • Minimum of 5 years of relevant customer service experience required. • Strong multitasking skills and ability to train and lead team members effectively. Physical Demands • Prolonged periods of sitting while working on a computer. • Occasional standing, bending, and other physical activities to support office or service-related tasks. • Repetitive hand movements associated with data entry and computer work. • Ability to lift and move up to 45 lbs. without assistance. Working Environment • Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. • Minimal travel may be required for training or customer support activities

Job Description WhirlWind Software, driven by our passion for Creating Empowerment and helping businesses empower their teams and customers through our all-in-one solutions for two-step companies, is seeking a Customer Support Agent to work from our American Fork, UT office. We are an all in one Point of Sale software that makes running businesses easier. We have been providing software to 100+ clients for over two decades. We specialize in creating empowerment for our Team Members to be successful in their professional and personal lives. We empower Company Owners to have the information they need to make critical decisions to help improve their businesses, profitability and local communities. We empower their Employees to take care of their customers at their highest level. In addition to the knowledge that our system provides to empower people - we also have built into our software best practices that if users will follow will allow them to better serve their end customers with consistency. Are you wanting to help really build a company? Are you wanting to get in on the ground floor of something amazing?! Then this is the right place for you. We are planning to grow exponentially within the next few years. What It's Like to Work at WhirlWind? Well, let me tell you. We have an amazing culture where we work well with each other and our clients. We have great work / life balance, great compensation and benefits. You are not a number here - you are a valued part of Team with a mission! Our Core Values are essential components of the WhirlWind Culture. Our Core Values are Non-Negotiable, and are what we hire, reward and discipline by. At Whirlwind Software, we have values that we live by - not just in word - we really internalize and breathe these. So if you have these qualities, you'll fit right in here at our office. These values include: Integrity (We do what we say we are going to do, we walk the talk) Kindness (We treat everyone with respect and dignity, we are truly kind to everyone) Takes Ownership (We “own” our tasks, and issues that we need to resolve - we resolve them - not pass them off to others) Team Player (We work as a team to help each other and our clients - we focus on making sure everyone wins) Professional (We speak and act professionally, we follow and document processes so others can do the same) Client Focused (We put ourselves in the “shoes” of our clients, so we can see from their eyes what solutions they need, and we relentlessly work to provide those solutions) Driven (Forever better! We work to improve every day. We are not satisfied with the status quo!) Continuing to hold and live by these Core Values are essential to building and maintaining the WhirlWind Culture that is the DNA of who we are. We don't just post these on a wall and hope people have them. We focus on living these every day. As these values define who we are, they also determine how we work. We cannot emphasize enough how important it is for you to internalize these Core Values. What about you? You'll love coming to work every day if you get, want, and have the capacity to: Provide timely, accurate and friendly support to our Clients via phone and email. Troubleshoot issues and deliver clear, effective solutions while maintaining a calm, professional demeanor Accurately document interactions, resolutions, and steps taken in the support system. Escalate complex issues to internal teams when needed and collaborate to resolve them efficiently. Actively contribute to the team's overall ticket completion percentage each week You'll have success here if you value clear processes and feel qualified to do the following things: Quickly “shift gears” in moving from one Client's questions / issues to the next. Ask quality questions to quickly get to the “root” of the question or issue. Understand and follow both verbally and visually a Client's problem and be able to guide a Client to the solution in the most understandable way. As our world is constantly changing, we will work together to adjust these responsibilities to reflect the things we learn that will be most effective in evaluating and best supporting our clients. We train our team to help them succeed, and everyone on our team helps with our success. In this role, you'll be accountable to hit the following numbers each week: Responding to New Concerns and Creating Tickets within 30 minutes of receipt. Solving (and closing) 100% of tickets received during the day before the end of the day. As we learn what the most important things you will do that will help our Clients get answers to their questions, learn how to get the most out of our software, and solve their issues, we will adjust these measurables to reflect them. If you want to come to work, learn, and hit those numbers, you'll be recognized and rewarded . Where You'll Work WhirlWind's headquarters are located in American Fork, UT. We are currently looking for someone to come into the office. Now, we understand that working remotely is a big deal right now- so a hybrid schedule can be worked out. However, we value team collaboration and meetings. Work Hours We understand that you have a life outside of work, so we seldom work more than a common work day. Of course, there are occasions when things get busy and extra time has to be put in. However, we want to make sure we not only work hard, but smart as well, we are serious about our growth. Typically our employees work a 8-5 schedule, but these times can be flexible unless it negatively impacts our customers. Vacation Don't worry, we know that you're wondering what vacation time looks like here at our company, and we want you to take it. We offer full-time employees 15 days (PTO) off per year. And we mean it! We don't want you checking into the office. We want you to unplug and do something fun and life affirming! Benefits Maternity / Paternity Leave Family is important to us! We offer generous paid maternal / parental leave for all full - time employees. Six weeks paid maternity leave and 3 weeks paid paternity leave. Health We don't want our team members to be distracted with the worries of health care costs - so we cover 100% of the medical monthly premiums for you AND your family! And to help with deductibles we also offer an HSA that we match your contribution at up to $200 a month. We also have low cost vision and dental coverage options. Retirement Life isn't all about work! That is why we offer a 401K plan with company matching coming soon! Compensation No need to stress about salary discussions. The starting range for this position is $18 - $20 an hour, depending on experience. What other things should I know? We are flexible (we understand you have a life outside of work!), as long as coverage is coordinated, feel free to take time to attend a doctor's appointment, or be at your child's sporting event. We want you performing your best, so we'll provide you with the equipment you need to accomplish your job. How to Apply: If this sounds like what you've been looking for, click “Apply Now” and upload your resume. No need for a fancy cover letter, but we'd love a little information of why you would be a good fit for our company. We're excited to hear from you! E04JI802ricf408bna7

Airline Customer Service Agent Benefits Count! * Free flight benefits via Allegiant Air: Employee + One - flights and bags * Paid, on-the-job training * Immediate Advancement Opportunities The Customer Service Agent performs customer service activities at the Provo Airport (PVU) station including, but not limited to, ticket counter operations, gate processing, aircraft cleaning, commissary, security, and other customer services pertaining to on-time performance. The Customer Service Agent must be people oriented and highly motivated with a positive and friendly attitude. The Customer Service Agent will work directly with the Station Management to ensure all processes and procedures are being followed to ensure a safe and on-time operation. ESSENTIAL DUTIES AND RESPONSIBILITIES * Promote safety and compliance with all regulatory, company and airline requirements. * Enforce safety and security measures and monitor safety sensitive zones. * Check in passengers, process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats. * Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. * Handle denied boarding situations, solicit volunteers, re-accommodate customers, reacting sensitively and in a timely fashion to all customer requests and concerns. * Assist customers who need assistance boarding. * Complete other duties as assigned. QUALIFICATIONS AND SKILLS (Reasonable accommodations may be made to enable individuals to perform the essential functions.) AGE REQUIREMENT Must be at least 18 years old. EDUCATION and/or EXPERIENCE A minimum of a high school diploma or equivalent. GOVERNMENT AGENCY REQUIREMENTS Ability to pass a background check, qualify for all TSA security clearance requirements, have a valid driver's license, pass a pre-employment drug screening and random drug tests throughout employment tenure. Must be authorized to work in the United States as defined in the Immigration Reform and Control Act of 1986. SCHEDULE FLEXIBILITY Ability and willingness to work a flexible schedule including mornings, nights, weekends, and holidays. COMMUNICATION SKILLS Ability to communicate professionally and effectively with station management as well as other employees, vendors, and associate companies. LANGUAGE SKILLS Fluency in spoken and written English is required. COMPUTER SKILLS Basic computer skills and knowledge of general office equipment. MATHEMATICAL SKILLS Ability to apply concepts of basic mathematics and accounting as it pertains to requirements. TIME MANAGEMENT Ability to demonstrate strong and efficient time management capabilities. REASONING ABILITY Ability to recognize and resolve problems and eliminate threats to the company. PHYSICAL DEMANDS To successfully perform the essential functions of this job, the employee is required to demonstrate the ability to: * Operate all aircraft ground support equipment (per provided training) and push, pull, lift, unload and maneuver heavy luggage and equipment in excess of 70 lbs. * Sit, stand or walk frequently for long periods of time. * Use hands and arms to reach, finger, handle, or feel objects, tools, or controls. * Hear, understand, and distinguish speech and/or other sounds. * Demonstrate near, far, color, and peripheral vision acuity. * Verbally express and exchange ideas. WORK ENVIRONMENT The work environment will range from typical internal office conditions to external weather consistent with the region in which the airport station is located. Part time Hourly $17.00 per hour

Customer Service Agents primarily take inbound calls and occasionally make outbound calls to assist customers. Customer Service Agents answer customer questions regarding their lease agreement; and manage customer payment scheduling, process payments and close paid leases. Customer Service Agents provide support as necessary to both the customer and retailer in various stages during the lease servicing process. Position Functions Perform inbound and outbound calls with any applicable party Process ACH and credit card payments Manage lease payment schedules Data Entry when needed Coordinate with other departments to best meet the customer's needs Provide outstanding, caring customer support to all customers Compensation Starting pay ranges from $14-$16/hour, depending on qualifications and experience. Benefits Acima understands that employment is the sum of many parts. Our compensation is very competitive. Our total benefits round out what we feel is a complete package. From day one you'll experience: A beautiful office located right off I-15 Wonderful opportunities for movement (because we're growing so fast!) Department snacks and treats Employee referral bonus program Casual dress code policy After 60 days you'll have access to: Medical insurance Dental plans Vision plans Supplemental insurance (long-term/short-term disability, life insurance, etc.) Health Savings Account (HSA) with Company Match Company paid holidays Paid time off (PTO) After 90 days, you will have access to: 401(k) plan Tuition reimbursement for STEM, Accounting, or Finance majors Daycare reimbursement Requirements Experience Preferred: 1 year of Customer Service in a Contact/Call Center Fluent in English (Bilingual - English and Spanish Speaking candidates are encouraged to apply) Proficient with a 10 key Excellent phone etiquette and demonstrated customer service skills Reliable - great attendance & time management Type 40 WPM to 60 WPM preferred Computer savvy Team cooperation and coordination to reach department goals Basic mathematical knowledge of percentages and payment processes Ability to perform efficiently and friendly in a fast-paced environment Strong oral and written communication skills Effective listening skills with the ability to act on what is learned Scheduling Full-time positions are available now. The Customer Service Department is open Monday -- Friday from 6:00 am to 7:00 pm and Saturday 6:00 am to 3:30 pm. You will be required to work a rotation of two Saturdays a month. COVID-19 Update: Interviews will be conducted over the phone. However, a week long in-person training will be required. You are expected to work in-office and it's not guaranteed that you will be able to work remotely.

Job DescriptionReady to Make an Impact in Healthcare? Join Serenity. Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach. No Healthcare Experience? No Problem. We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest. The Role: Call Center Representative | Provo, UT As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships. What You'll Be Doing: Gently guide hesitant patients to book their first appointment with care & empathy Convert new leads into patients with confident, results-driven follow-up Schedule, adjust, and cancel appointments with accuracy Act as a liaison between established patients and their provider Working with other healthcare professionals to ensure seamless patient care Provide information about healthcare services, procedures, and policies Handle patient concerns, complaints, and questions promptly and professionally Follow protocols for managing patient inquiries and issues Resolve patient issues, offer solutions, and escalate when needed Verifying patient information, insurance details, and eligibility Accurately enter and update patient info in the EMR system Other duties as assigned Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time. Requirements What You Need: High School Diploma or GED Proven experience in a high-volume customer service industry Excellent verbal and written communication Proficiency with MS Office applications a plus Basic math skills Benefits Why You'll Love Working at Serenity: Starting at $16.50/hour with growth opportunities to $19.50/hour within six months Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment) Luxe-level benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Flexible Shift Hours

Job Description We're looking for a motivated and detail-driven Sales Support Representative to join our team. In this role, you'll play a key part in delivering outstanding customer service and supporting our sales team in reaching their goals. Your main focus will be on retaining existing customers and identifying opportunities for cross-selling, while also generating valuable referrals for the sales team. This position is primarily phone-based, interacting directly with customers. If you are confident, personable, and comfortable engaging with customers over the phone, you will excel in this role. Company Vision Statement To become the most sought-after employer on our path to becoming the highest and most-efficient producing inside sales organization in our industry. Mission Statement To help our clients prepare for future financial hardship in the nicest way possible. Core Values Competitive - Never Settle Humble - Always learning Hungry - Never Satisfied Accountable - True Ownership Driven - Self-Motivated Leadership - Rise Above Teamwork - Share and Support Integrity - Doing Whats Right Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Parental Leave Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring client satisfaction. Onboarding customers by reviewing their new policy details Saving customers that want to cancel Fixing issues with customer applications Participate in training sessions to enhance product knowledge and improve sales techniques. Requirements Familiarity with collaboration tools and CRM software is a plus. Ability to work effectively in a team-oriented environment while managing multiple tasks efficiently. A proactive approach to problem-solving with a focus on delivering results.

Who We Are Angel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com We're looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:Our North StarCompany StrategyTeam PrinciplesJoin us and be part of stories that amplify light. Summary/objective: Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. This role specifically will be handling customer resolutions. Expectations at Angel Studios: Amplify light in every action. As the owner of your outcomes, you are empowered to break down silos and coordinate with any and all people you need in order to reach your goals. You are ultimately responsible for achieving the outcomes while also using resources wisely - whether that be money, people, or time. Know your customer - it might be our viewers, investors, creators, or internal Angel Teams. Ensure you understand your customer and are providing what THEY need and not just what you want to build. Essential functions Identify customer needs and help walk them through specific tools and features Troubleshoot common issues with a product, merchandise, or service Respond promptly to tickets and resolve issues in an effective and timely manner Proactively use time wisely during high and low volume tickets Communicate concerns and issues thoroughly across departments within company from direct feedback of customer interactions Come in office at least once weekly to collaborate with team and strategize ways to improve customer service experience and best practices Maintain documentation of feedback, concerns, and technical issues and escalate to applicable parties as needed Conduct regular follow ups with customers with open tickets and unresolved issues Provide introductory information to new and existing customers Maintain professional and positive attitude while interacting with customers Readily assist in livestream chats, merchandise launches, and other events as needed Collaborate with team members and other internal departments on best practices when communicating specific information to customers Must attend and contribute to regularly weekly scheduled staff meetings and company meetings in person or via zoom Stay up to date prospective requests and keep systems current when determining if cases are open, pending, or closed. Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Competencies Ability to analyze and creatively problem solve Can multitask various tasks simultaneously Ability to answer high volumes of tickets, emails, chats, and inquiries. Can maintain calm and positive demeanor in difficult situations Familiarity with with industry and company standards is a plus Experience with Zendesk platform or remote support tools preferred Must be able to maintain good relationships with team members and be a team player Proficient verbal and written communication skills Must have compassionate and understanding ability to de escalate tough situations Must participate in setting and achieving regularly scheduled and outlined objectives. Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent. Required education and experience High school diploma or equivalent Basic computer skills and technology understanding Preferred education and experience Bachelor's Degree or equivalent 2+ years experience in customer service Thorough understanding of customer service software remote platforms Proficient computer skills and technologically savvy Experience with Zendesk $14.09 - $17.64 an hour Work environment - When in the main office, expect a comfortable, air-conditioned work environment. Team members are issued their own desks, but the office is an open, shared space and can be fast-paced and occasionally noisy. Physical demands - Will need to be able to sit or stand at a desk for extended periods of time. Position type and expected hours of work - Full-time, 40 hours per week. Travel required - Travel is not anticipated for this position. Perks at Angel: - Competitive compensation- 100% company-paid medical, dental, and vision premiums for employees and dependents - Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance- Generous Paid Time Off- Health Spending Account (HSA) - 401(k) investment opportunity with employer match- Paid parental leave- Identity Theft Insurance- Pet Insurance Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice. Angel is an Equal Opportunity Employer: At Angel, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Job Description Security Control Analyst The Security Control Analyst supports campus safety by monitoring complex security, alarm, and emergency communication systems. The role analyzes incoming information, identifies threats, coordinates with law enforcement and emergency responders, and maintains accurate documentation. This position requires strong multitasking skills, calm decision-making under pressure, and proficiency with security and dispatch technologies. What you'll do in this position: Security & Surveillance Monitor and analyze data from security cameras, alarms, access control, and environmental systems. Detect threats, hazardous conditions, and unusual activity. Assist campus users with access control and security systems. Coordinate with technicians and security staff to resolve system issues. Conduct basic investigations using camera playback. Communication Receive and process emergency and non-emergency calls. Dispatch police, fire, EMS, and university personnel according to established protocols. Relay critical information (vehicle, criminal, warrant, and safety data) to responders. Maintain radio communication and track status of field units. Facilitate communication with outside agencies as needed. Records & Documentation Record and track service requests using CAD software. Enter, update, and retrieve confidential information. Maintain logs, files, and records in compliance with state and federal guidelines. Other Responsibilities Attend required POST dispatch training. Maintain required certifications. Provide after-hours assistance and perform other duties as assigned. What qualifies you for this role: Required: A firm commitment to the mission of BYU Associate degree + 2 years dispatch experience (or equivalent combination). High school diploma or GED. No felony convictions; must pass background check and screening. Ability to obtain within one year: Utah POST Dispatch Certification, PowerPhone Police/Fire/Medical certification, and UCJIS certification. Ability to stay calm, focused, and decisive under stress. Strong multitasking, prioritization, and communication skills. High integrity, confidentiality, and reliability. Ability to work variable schedules, including nights, weekends, and holidays. Strong radio and telephone communication skills. Ability to interpret campus maps and locations quickly. Typing speed of at least 50 WPM. Proficiency with Microsoft Office. Preferred: Five years dispatch experience in police, fire, or medical settings. Bachelor's degree in a related field. Proficiency with CAD software, security camera systems, access control, and alarm systems. What we offer in return: This position comes with fantastic benefits, including: Employee assistance program, available to the employee and all members of their household Access to the library Free on-campus parking Free UTA pass Discounts at the BYU Store and for many events at BYU Pay Grade: 50 Typical Starting Pay: $25.00 to $32.50 an hour Required Documents: All Staff positions require a resume. Refer to the Job Posting for any additional required documents. Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend. Brigham Young University is an equal opportunity employer, including disability and protected veteran status. Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career! Why You'll Love Working with Us: Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week). 401K Plan: Secure your financial future. Paid Time Off: Achieve work-life balance with PTO. Paid Holidays: Enjoy paid holidays throughout the year. Monthly Performance Bonuses: Rewarding your dedication and success. Compensation: $15-$18 per hour About the Role: Platinum Dental is seeking part-time Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments. Why Join Platinum Dental? Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team. At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience. Ready to Join Our Team? If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here. Apply Now! Requirements Key Responsibilities: Appointment Scheduling: Contact and schedule appointments for our patients. Customer Support: Answer incoming calls and assist patients with their concerns. Efficient Navigation: Navigate through multiple computer programs simultaneously. Skills and Qualifications: Computer Proficiency: Strong foundation in computer navigation skills. Communication Skills: Excellent verbal and written communication skills. Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline. Telephone Etiquette: Good telephone etiquette and exceptional customer service skills. Organizational Skills: Exceptional organizational skills. Bilingual: Spanish preferred but not required. Salary Description $15-$18 per hour

Job Description AND SCOPE:The shift for this position is Monday through Friday 10am to 7pmResponsible for fielding incoming calls, emails, orders, and complaints in a customer service environment by following standard scripts and standard procedures while performing routine tasks that require working knowledge of the Company's products, compensation plan and other services. Must be courteous, professional, and have the ability to investigate and resolve issues in a professional, appropriate and expeditious manner. ESSENTIAL RESPONSIBILITIES: Fields incoming calls, emails, orders, and complaints Answers questions regarding company products and services by referring to standard scripts and following appropriate procedures. Investigates and resolves issues in a professional, appropriate, and expeditious manner. Forwards all questions, issues, or complaints, for which answers are unclear or beyond the level of employee's current knowledge, to a lead, senior agent, supervisor or to Customer Service Manager Keeps Customer Service Manager informed of all issues that could potentially be of future concern or appear to be out of the ordinary Interacts with all contacts in a helpful, courteous, and professional manner and is respectful of diversity. Maintains a clean and safe work area. Work well in a Team environment and take directions in a positive manner. Outbound calls to customers to inform customers of new products and upcoming events. Note: This description is not intended to be all-inclusive. Employees may be requested to perform other duties as requested. EDUCATION/EXPERIENCE: High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in call center environment desirable. SKILLS AND ABILITIES: Must be able to speak, write, read and understand basic English; articulate clearly and possess good grammatical skills; understand and calculate basic mathematical problems. Must be proficient in Microsoft Office programs and computer systems. PHYSICAL DEMANDS: Position is required to sit, stand and walk, stoop, bend, reach and kneel. Lift from 15 to 20lbs on occasion. WORK ENVIRONMENT: Noise, dust, lighting, temperature, and physical/ergonomic hazards are typically those usually found in an office environment. Powered by JazzHR WD0bFFsMYU

Job Description The Passenger Service Agent provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Core Competencies Able to work efficiently as a part of a team as well as independently. Attention to detail in all areas of work. Effective communication skills with individuals at all levels of the organization Job Duties Greet and process passengers for outbound flights at the check-in counter and gate. Actively participates in the Safety Management System (SMS) Inspect and verify passenger documentation. Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated. Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights) Makes announcements regarding flight activity at gate or over airport's general PA system. Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance. Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival. Always maintain the level of service expectations for the passenger and the airline customer. Comply with all company, local, state, federal, and carrier SOP and security requirements. Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security. All employees are responsible for ensuring quality control in their own activities. Cooperate fully with Inspectors to achieve quality inspection commitments. Performs other duties as requested. Requirements Must be 18 years of age. High School diploma. Enthusiastic about Customer Service Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis. Ability to work nights, weekends, holidays, and varying schedules. Proficient Computer Skills Must be able to stand, lift, bend for an extended period. Must successfully complete airline specific training programs and recertification The ability to read, write and fluently speak and understand the English language. Ability to work nights, weekends, holidays, rotating shifts and varying schedules.

Customer Service Professional Pay: $19/hour What You'll Do: Gain foundational knowledge of health insurance, benefits, and network plans to support Tier 1 member inquiries. Communicate with members via phone and email to resolve a variety of questions related to healthcare navigation and payment. Contribute to a positive and collaborative team culture aligned with company values. Report directly to a Team Lead in a role that plays a key part in member experience. What You Bring: A strong desire to help others and a resilient mindset that fosters empathy in every interaction. Excellent written and verbal communication skills to manage complex member inquiries. Ability to thrive in a fast-paced, high-volume environment while delivering personalized service. Quick adaptability to new software and processes; tech-savvy and detail-oriented. Composure and compassion when handling multiple tasks simultaneously. Preferred Qualifications: 1+ years of experience in a fast-paced work setting. 1+ years in a customer-facing role.

Job DescriptionDescription: Be Part of What's Next Stampin' Up! is in an exciting season of transformation-and we're looking for people who are energized by change, not intimidated by it. If you're a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we're looking for. Between supporting our global sales force (our beloved “demonstrators”) and creating the world's best stamps, ink, and paper, we believe in showing up for people-our customers and each other-while building what's next together. Sound like your kind of challenge? Keep reading. Why You'll Love It Here Wicked-awesome benefits package (seriously, compare it) Friday dress code every day (hello, jeans) Extreme crafting experiences (optional, but fun!) Generous paid time off (work/life balance matters Tuition assistance & 401(k) with company match Our Contact Center, Reimagined No cold calling. No sales quotas. No weekends. Just meaningful conversations, real problem-solving, and the space to focus on what matters most-delivering exceptional service while maintaining a healthy work/life balance. What You'll Do Live our core values: caring about people first, acting with courage, bettering our best, and owning it Create positive, empowering experiences in every interaction Resolve demonstrator concerns with empathy, integrity, and accountability Provide friendly, professional support on inbound contacts while meeting productivity and quality standard Stay knowledgeable on products, promotions, events, and the Demonstrator Compensation Plan Jump in to support special projects and company initiatives as we continue to evolve Shifts Available We're hiring for closing shifts: Full-Time: 10:30am-7:00pm (two 15-minute breaks + 30-minute lunch) Part-Time: 3:00pm-7:00pm (15-minute break) What You Bring High school diploma or equivalent Comfort with technology (computers, software, phone systems) Strong verbal and written communication skills Ability to sit for extended periods Previous call center or customer service experience preferred A positive attitude, adaptability, and a genuine desire to help others Pay: $17.84/hour Apply today and be part of a team building the future-together. Requirements:

The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management * Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. * Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. * Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. * Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. * Proactively identify potential issues and resolve them before escalation. Communication and Support * Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. * Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. * Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization * Accurately document all customer interactions, service requests, and status updates in the appropriate systems. * Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. * Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management * Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. * Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration * Collaborate with internal teams to coordinate service workflows and ensure seamless communication. * Proactively share customer feedback and insights with the team to improve overall service quality. * Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies * Proficient in Microsoft Office applications (Word, Excel, Outlook). * Ability to guide, motivate, and develop team members. * Expertise in managing and resolving disputes effectively. * Flexible and creative problem-solving skills and a proactive, customer-focused mindset * Advanced communication skills with the ability to communicate clearly and effectively across different mediums. * Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. * Comfort in presenting ideas and solutions to management and stakeholders. * Exceptional active listening skills and the ability to empathize with customers. * Time management and multitasking skills to handle multiple requests efficiently. * Build trust and rapport with both customers and internal teams. * Positive, solution-focused attitude with a commitment to accountability and self-improvement. * Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications * Associate degree or equivalent experience. * Minimum of 5 years of relevant customer service experience required. * Strong multitasking skills and ability to train and lead team members effectively. Physical Demands * Prolonged periods of sitting while working on a computer. * Occasional standing, bending, and other physical activities to support office or service-related tasks. * Repetitive hand movements associated with data entry and computer work. * Ability to lift and move up to 45 lbs. without assistance. Working Environment * Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. * Minimal travel may be required for training or customer support activities