Customer service agent jobs in Princeton, NJ

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Role Purpose We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North America. This leadership role is responsible for defining and executing service strategies that drive operational excellence, revenue growth, and long-term customer partnerships within BEUMER Group's Customer Support Product Business Portfolio. The successful candidate will bring deep expertise in one or more of the following industries: minerals and mining, petrochemical, cement, or heavy industry, and will oversee all aspects of service delivery-including technical support, warranty management, and lifecycle services-across our portfolio of filling, packaging, and palletizing systems (including stretch hood solutions) as well as bulk material handling solutions (bucket elevators, hot-material feeders, and overland conveyors). Leading a team of technical field and office-based professionals, the Director will be accountable for performance, safety, and financial outcomes while continuously enhancing service capabilities and expanding the value of BEUMER's product business offerings. Key Responsibilities Strategic Leadership & P&L Ownership Develop and execute service strategies that align with BEUMER's overall business objectives, ensuring continuous improvement and long-term growth in residential services. Lead the Service organization with full P&L responsibility, driving profitable growth through spare parts, upgrades, modernization, retrofits, and service contracts. Define and execute KPIs around equipment uptime, response time, MTTR, service contract attachment, and customer satisfaction. Drive customer-focused initiatives to expand service offerings, increase contract penetration, and enhance spare parts and warranty sales. Partner with Sales, Engineering, and Executive Leadership to develop proposals, service contracts, and lifecycle solutions that address customer needs and business opportunities. Ensure alignment with company goals related to safety, quality, sustainability, and innovation. Operational Excellence Provide full-circle management of service operations, including service contracts, warranty agreements, upgrades, preventive maintenance, and technical support. Standardize service processes across installation, commissioning, maintenance, and troubleshooting for conveyors, filling, and palletizing equipment. Ensure compliance with all safety standards (MSHA, OSHA, and petrochemical site regulations). Implement digital tools for predictive maintenance, remote diagnostics, and lifecycle planning. Monitor KPIs for service performance, customer satisfaction, and financial results; implement corrective actions where needed. Maintain oversight of hotline support, ensuring effective tiered escalation processes and swift issue resolution. Drive risk assessment and mitigation strategies to safeguard contract execution and customer relationships. Team Leadership Build, mentor, and retain a high-performing service team, including regional managers, field service engineers, and support staff. Foster a culture of safety, accountability, and continuous improvement. Develop and implement training programs to strengthen technical expertise, safety awareness, and customer service excellence. Ensure succession planning, workforce development, and talent retention to sustain organizational growth and resilience. Customer Engagement & Commercial Growth Serve as the primary executive sponsor for strategic customers, ensuring high-quality lifecycle support. Drive service sales including LTSA/SLAs, audits, modernization packages, and training programs. Proactively engage with customers to identify opportunities for service improvements, upgrades, and future contracts. Represent BEUMER Group in customer meetings, negotiations, and strategic reviews, ensuring a balance of customer satisfaction and business performance. Annual compensation range: $140,000.00 - $150,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Key Requirements and Professional Attributes Bachelor's degree in Engineering, Business, or related field (Master's degree preferred). Industry Expertise: Minimum 10+ years' leadership experience in Service/Aftermarket roles within industrial equipment supporting minerals & mining, petrochemical, or heavy manufacturing environments. Technical Scope: Strong knowledge of conveying systems (overland conveyors, bucket elevators, feeders for hot materials) and/or end-of-line packaging systems (stretch hood, palletizers, filling solutions). Proven track record of growing service revenue through spare parts, modernization, and service contracts. Experience leading large, distributed service organizations with a mix of direct and indirect resources. Strong financial acumen (budgeting, forecasting, ROI analysis). Ability to engage credibly with senior-level customer stakeholders and negotiate service agreements. Exceptional leadership, communication, and influencing skills across all organizational levels. Ability to travel up to 50% of the time, based on business needs. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Job Title: Customer Service Desk Assistant Reports to: Front End Manager Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time PT Benefits: Paid Vacation / Holidays Employee discount 401K with Company match-if eligible PT or FT Benefits for Associates working 30+ hours per week: Medical / Vision / Prescription Dental 401K with Company match Paid Vacation / Holidays Company paid Life Insurance Company paid Long Term Disability (FT only) Voluntary Benefits Available 20% Employee discount

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating reports - Experience with Zendesk / Good Data is useful - Proficient in MS Excel, creating reports, working with pivots and macros - Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required Experience Level - 5 + years - 2 - 3 years in a Customer Care / Heldesk environment Thanks Ashok ************ Qualifications Zendesk Additional Information All your information will be kept confidential according to EEO guidelines.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15.49 - $16.99 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.

BNL School Pictures is a family owned photography business that offers high-quality products and services to its customers and strives to be on the forefront in technical innovation and personal service. BNL School Pictures is subsidiary of BNL Enterprises, Inc. Our products and services to include elementary & middle schools portraits, yearbook photography, undergraduates, sports teams, social functions and studio photography. This position is on site in Marlboro, NJ. Working hours are either 8am-4pm or 9am-5pm. The Customer Service Representative will provide administrative, product and customer service support to our schools, students, and company staff. Responsibilities: Answering of Customer Support department phone lines, in order to answer customer questions, and do problem research and resolution of customer concerns. Perform data entry into company software programs, in order to assist customers in placing orders. Complete filing tasks to assist in keeping track of customer orders. Place customer orders that are called in over the phone. Other duties as assigned. Skills and Qualifications: Strong attention to detail and service is a priority. Experience with Windows-based software including Word and Excel. Experience in handling a large call volume in a fast paced environment. Must be well organized Previous customer service experience a plus. Position has full time hours while during the school year.

We may be a car dealership but this won't be like any typical dealership work experience around. We're looking for high energy, fun, friendly and professional individuals to join our team. Don't worry ... this isn't a sales position. This is a salaried role with awesome benefits, like flexible hours, mentor training and professional development. Our award-winning company serves Essex, Union and Morris counties and offers great pay, benefits and an excellent place to work. Job Summary: The Customer Care Ambassador (CCA) reports directly to the General Manager and is part of a team of individuals whose primary responsibility includes ensuring 100% satisfaction of the Dealership's customers. Customer Care Ambassadors serve as the first point of contact to customers as greeters who guide guests through the customer journey. The friendliest people in the store, the CCAs must be able to enthusiastically transfer their happiness to others. Job accountability includes but not limited to: Overall Respond to queries from the public and guests. Project a friendly and upbeat attitude toward guests at all time. Ensure knowledge of staff movements in and out of organization in order to correctly route guest queries. Listen to customer concerns and address issues. Maintain look and appearance of showroom and guest lounge. Meet and Greet Customers Enthusiastically greet and welcome guests entering the store, both indoors and often outside at the service entrance. Direct guests to appropriate sales consultant or service adviser. Phone Reception Answer phones, screen and direct calls. Provide general information to callers. Abide by Maplecrest Company Expectations Demonstrate behaviors consistent with the Company's Vision, Mission and Values in all interactions with customers, co-workers, vendors and suppliers. Adhere to all company policies, procedures and safety standards. Requirements: High school diploma; some college a plus Experience providing quality customer service Demonstrated interpersonal, verbal and written communication skills Valid state drivers' license Spanish speaking a plus Key Competencies: Professional and personal presentation Customer service oriented Attention to detail Initiative Responsible Maplecrest is an equal opportunity employer and a drug and alcohol-free workplace Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

Permanent About Heraeus Medical Restore mobility from severe osteoarthritis or bone disease? Improving surgical outcomes with bone cement? Heraeus Medical offers advanced solutions from orthopedics to infection management. Excellent quality drives us and brings joy back - into the lives of patients and into your work. What about you? Play in the top league of medical technology at Heraeus Medical. Heraeus Medical, headquartered in Wehrheim (Germany), is an Operating Company of the Heraeus Group. The Technology Group delivers world-class quality in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. As one of the top 10 family-owned companies in Germany, Heraeus employs around 15,200 employees in 40 countries. The following challenges await you: * Become the subject matter expert in SAP, order-to-cash process, and order fulfillment. * Provides exceptional service, making every customer interaction a priority. * Responsible for answering phones and greeting callers and customers courteously and professionally, following defined processes and guidelines. * Processes and monitors orders submitted by phone, fax, or email. * Maintain highest standards for order accuracy, order fulfillment, and order confirmation. * Responds with urgency, tact, and authenticity to customer calls, emails, and inquiries. * Ensures coordination and continuity with warehouse, following up on all orders placed to ensure proper and timely fulfillment and delivery. Follows standard operations procedures/protocols. * Responds to customer service requests such as pricing inquiries, product availability, inventory levels, order completion, tracking shipments, order history, or any other customer concern. * Prepares and distributes customer invoices as required - email, print, etc. * Serves as business partner and helps coordinate activities with other related functions to ensure urgency regarding customer setup and order readiness. * Processes returns as necessary, including alignment of activities across multiple functions, and schedules pick up from customer and return to warehouse. * Processes and tracks demo and sample orders for sales representatives. * Facilitates inventory transfers and movements, between accounts or storage locations. * Builds positive relationships and an arena of trust with sales leaders, sales agents, accounts receivable, and customer-facing business partners (i.e.. purchasing managers, accounts payable). Your Profile: * High School diploma; Certificate/degree from college/university or technical school a plus * 3-5 years of Customer Service experience * 3-5 years of Medical Device/Bio-Tech/Healthcare experience * Excellent communication skills - oral, written, interpersonal * SAP experience a must. * Exhibit a high level of motivation and initiative, enthusiasm, and willingness to learn * Ability to meet deadlines * Strong Customer Service orientation Curious? Apply now! Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives. We participate in E-Verify to confirm employment eligibility after hire. Learn more at **************** Any further questions? If you need any assistance or have questions, please contact ***************************** or visit our website at jobs.heraeus.com. ReqID: 58623

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionSalary: $20 - $24 Hourly DOE Call Center Agent (Client Experience & Inside Sales) Schedule: MonFri 8:00 AM5:00 PM Occasional Sat 8:00 AM12:00 PM (Remote) Arrow Pest Control is seeking an experienced Call Center Agent to join our Client Experience Division. This role focuses on customer service, appointment scheduling, inside sales, and client retention for a fast-paced service company. If you have strong communication skills, enjoy helping customers, and want to be part of a supportive team environment, this role may be the perfect fit. Compensation Starting Pay: $20$24 per hour, based on experience Additional earning potential through monthly commission and performance bonuses Benefits Health, Dental & Vision Insurance Long-Term Disability Company-Paid Life Insurance 401(k) with Company Match Paid Training Growth opportunities within a family-owned company Responsibilities Answer inbound customer calls with professionalism and accuracy Schedule pest control services and coordinate with field technicians Conduct outbound follow-up calls and service reminders Support inside sales by identifying customer needs and recommending service programs Maintain detailed notes and data in CRM systems Assist with client retention and proactive outreach Work collaboratively with the Customer Experience and Operations teams Deliver exceptional service that aligns with the company'sCore Values Qualifications Minimum 2 years of call center experience required Strong customer service and communication skills Ability to multitask in a fast-paced environment High attention to detail and accuracy Positive, team-oriented attitude High School Diploma or equivalent (required) Experience in a service-based company preferred Bilingual candidates are a plus Why Work With Us? Arrow Pest Control is a family-owned New Jersey company with over 50 years of service. Our team is built on strong values We Do The Work, Lead By Example, Always Safety First, Always Be Present, We Are All Brand Ambassadors, and We Are Pioneers. We provide a supportive environment where team members grow, succeed, and make a meaningful impact on our clients. Work Location Morganville, NJ On-site (Occasional remote Saturday hours 8:00 AM12:00 PM) How to Apply Apply directly through Indeed with your resume. Qualified applicants will be contacted to schedule an interview.

RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment. Transfer calls to appropriate physician and staff when applicable. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms. Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing. Photocopy, fax, and email documents as requested in a timely manner. Assist patients, physicians and office managers as requested. At PRISM Vision Group, we believe great work deserves great rewards. Here's what you can expect when you join our team: Competitive Compensation - Base salary, performance bonuses, and regular reviews. Health & Wellness - Comprehensive medical , dental, and vision insurance; and wellness program. Retirement Planning - 401(k) with company match. Generous Time Off - Paid vacation, sick leave, and company holidays. Learning & Development -career growth programs. Other Perks - Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.

Contact us by phone at ************** or via text at **************. As a House Service Professional, you are a key member of the team providing quality cleaning for our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, dependable, and have a great attitude. This is hard work, but can be very rewarding for people who have pride in a job well done, like to help people, and like to stay moving. Specific Responsibilities: Perform professional residential cleaning services including mopping, vacuuming, dusting, sanitizing, wipe downs and other final touches Communicate with customers and staff in a professional and courteous manner Job Requirements: Valid Driver's License Positive Attitude Team player who can work independently Benefits: Benefits package varies by location. We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensación: Paid weekly $500 to $675 When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!

Job Description NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales? Incentive-packed pay structure Generous Paid Time Off (yes, we want you to have a life) Full Comprehensive health benefits We prioritize Family Dynamics and champion Work-Life Harmony About Us: McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to join the team! We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile. What You'll Be Doing: Turning inbound calls into booked appointments. Utilizing call scripts- with personality. Address concerns with confidence and care. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must! Creating genuine connections and winning loyal customers for life. Participating in training sessions to sharpen your skills. Keeping customer records up-to-date and organized. Success Traits: 2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical) Tech savvy, quick on the keyboard, and phone friendly Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people! Friendly, upbeat communicator- both written and spoken CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.) In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change) What We Provide: Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty. Medical, 401K match, paid holidays, & birthday celebrations A fun, family-oriented workplace that feels like home Coworkers who turn into lifelong friends A place where your voice matters, and growth is appreciated Come for the job, stay for the people and thrive in the career! Apply today and let's connect! We can't wait to meet you- cape, coffee, and all! If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM. Please submit a copy of your resume for consideration. Powered by JazzHR LtPkoExcOe

NOW HIRING! Full Time Customer Service Representative- HVAC, Plumbing & Electrical Why Choose McHales? Incentive-packed pay structure Generous Paid Time Off (yes, we want you to have a life) Full Comprehensive health benefits We prioritize Family Dynamics and champion Work-Life Harmony About Us: McHales has been rooted in Levittown since 1950. (Before Google was even a sparkle in the internet's eye.) We've grown into one of Bucks County's top employers by keeping it simple: treat people right, offer real opportunities, and never underestimate the power of a well-timed dad joke. You've seen our trucks, maybe seen us on Facebook-now, you've got the chance to join the team! We're on the hunt for a Self-Motivated Customer Service Rockstar to join our Call Center team. You'll be the cheerful voice that helps our customers get top-tier plumbing, HVAC, and electrical services scheduled-with a smile. What You'll Be Doing: Turning inbound calls into booked appointments. Utilizing call scripts- with personality. Address concerns with confidence and care. Making outbound calls to existing customers (no cold calling!) to schedule system checks during slower seasons-helping keep the call board full and our customers happy. Confidence and comfort on the phone are a must! Creating genuine connections and winning loyal customers for life. Participating in training sessions to sharpen your skills. Keeping customer records up-to-date and organized. Success Traits: 2+ years of CSR/call center experience (Industry based experience is highly preferred- HVAC/ Plumbing or Electrical) Tech savvy, quick on the keyboard, and phone friendly Dependable, and can work well under pressure- even when the summer heat starts flipping personality switches in people! Friendly, upbeat communicator- both written and spoken CRM experience is a big plus (ServiceTitan, Salesforce, Housecall Pro, etc.) In-office availability & flexibility- Must be able to work each of the following shift schedules: Monday- Friday 7am- 3pm, 8am- 4pm, 9am - 5pm and 10am- 6pm on a rotating basis. Saturday's from 8am-12pm on a monthly rotation. (But is still subject to change) What We Provide: Hourly pay + performance-based incentives to keep you motivated! Top performers here don't just do well here- they're Bucks County royalty. Medical, 401K match, paid holidays, & birthday celebrations A fun, family-oriented workplace that feels like home Coworkers who turn into lifelong friends A place where your voice matters, and growth is appreciated Come for the job, stay for the people and thrive in the career! Apply today and let's connect! We can't wait to meet you- cape, coffee, and all! If you're interested in applying in person, walk-ins are welcome at our office Monday through Friday from 7:30 AM to 3:00 PM. Please submit a copy of your resume for consideration.

Summary: The Arc of Union County Inc. is a leading provider of Person-Centered services to individuals with intellectual and developmental disabilities through various services and programming. Day habilitation programming provides education and training to individuals to acquire the skills, knowledge and experience needed to participate in the community, consistent with the Individual's Service Plan (ISP). This includes activities supporting participants with building problem solving skills, self-help, social skills, adaptive skills, daily living skills and leisure skills. activities and environments are designed to foster the acquisition of skills, building positive social behavior and interpersonal competence, greater independence, and personal choice. Support Professional, Adult Day Services engages service recipients in small or large groups outings to the community, leisure educational activities, community experiences. Provides transport of service recipients to and from program and to the community during outings in a 6-12 passenger vehicle. The incumbent implements and facilitates behavioral/habilitation plans and provide support and mentoring for all service recipients through a person-centered approach. The incumbent considers the unique characteristics and needs of the individual as expressed by the individual and others who know the person, such as family, friends, service providers, etc. The incumbent ensures that the service recipient is included in problem-solving, providing input, planning, choice selection, decision-making, and that services are provided in a non-intrusive and less-restrictive manner (when/where applicable to do so). The incumbent is to maintain a positive, healthy, and stimulating environment for service recipients and to always assure adequate supervision. This in a nonexempt position, and the incumbent reports to the Supervisor or designee. This position requires completion of DDD System Mandatory Training Bundle within 90 days of hire, DDD and Agency Orientations, other designated trainings and a minimum of 12 Hours of Professional Development completed annually. This position requires that information related to service recipient, employee, program operations is handled, channeled, managed and delivered professionally to the appropriate and right personnel or party consistent with agency and department policy. Skills: This position requires Ability to use Windows software, Ability to use a data entry software such as Therap, Ability to complete Shift and Individual Served ISP Data entry in web based electronic platform. Training will be provided. Willing and able to learn all areas of support, service and function outlined above, or some familiarity, knowledge, or experience in Social Supports Services for Individuals with developmental disabilities. Must be able to successfully complete all required trainings and be able to follow directions and complete all assigned responsibilities. Must be able to read, write and speak English. Basic computer and math skills required. Qualifications: Minimum high school diploma or equivalent. Must be 21 years of age or older. Willing to learn or some familiarity, knowledge, or experience in Social Supports Services for Individuals with developmental disabilities. Minimum of three years driving experience and a good driving record. Must meet agency and insurance carrier insurance eligibility requirements. Must have minimum 20/40 correctable vision in both eyes. Must have a current and valid New Jersey driver's license with abstract (not exceeding 5 points), and ability to meet agency insurability requirements. Complete State/Federal Criminal Background checks and Central Registry checks. Major Position Responsibilities Operate all agency vehicles in accord with all applicable state, local and or federal legislation as well as within agency guidelines. Inspect the vehicle thoroughly before and after each trip. Verify that the assigned vehicle and equipment is in a manner that provides safety and comfort to all individuals served and staff members by checking vehicle safety such as tires, brakes, turn signals, mechanical equipment, etc. Inspect and assure that that the safety monitoring devices in the vehicle are intact as installed, activated and always operating as intended, prompt follow through on malfunctions, assure free of interference and prompt notification with immediate supervisor on any deviations. Review electronically generated reporting on self-driving driving habits for driving safety and improvement. Training will be provided. Complete re-trip and post-trip inspection and vehicle mileage form etc. of each vehicle assigned each time an agency vehicle is used and submit the forms completed periodically as required. Be attentive to traffic and weather conditions, follow instructions provided during inclement weather, perform road checks proactively as directed to ensure safety of all persons transported. Maintain the vehicle in clean and safe condition inside and out and immediately report any vehicle mechanical or other problem to the coordinator, supervisor or director. Maintain all vehicle fluids, oil, water, brake and transmission fluid at appropriate levels to insure proper vehicle operation. Execute transportation runs with or without a driver aide as assigned by the transportation management. Follow the planned bus routes for the vans and buses, consistent with the schedule. Assist the service recipients onto boarding and off the bus in line with their individual needs. Supervise, guide and support use of seat belts, etc. Inform the guardians, family and providers of any route change, delays, schedule change or timing change of the van, bus trip. Inform the guardians, family, providers in case there is a new bus aid that has assumed the role of the driver or van, bus attendant. Provide timely, thorough and effective communications regarding service recipient to all appropriate parties including but not limited to program staff, supervisors, directors and/or administration. Learn, and familiarize to each service recipient's special needs including medical, physical, communication, behavioral and emotional needs. Training will be provided. Knows each service recipient's Health Baseline, monitors changes, intervenes promptly as trained and consistent with agency policy to assure that the service recipients' health does not deteriorate to the extent of undermining their service health and safety. Review Placement Referral Summarized Clinical Abstract for the newly placed service recipient on your bus schedule to familiarize with the service recipient needs. Be available to receive timely Individual Support Plan training on a newly placed service recipient as applicable for the service recipient assigned to your respective bus for transportation by the designated Behaviorist for high quality support during transportation. Review provided information related to the individual on transportation roster, including the PCPT, previous ISP(s), available assessments, and evaluation data, as appropriate/relevant to familiarize with the service recipients needs and appropriate support during transportation. Participate actively in the service planning meeting as assigned including the Pre-Admission, IDT, ISP process, and assure identified goals are accomplished, provide appropriate and timely support. Implement the strategies necessary to assist the individual in progressing toward his/her personally defined outcomes as indicated in the ISP. Record data (in Therap) relative to assigned outcomes for service recipients, including ISP tracking, Daily Training Record (DTR) etc. Complete documentation of ISP data and report for each service recipient. Implement skill development, Behavior plans, ISP and other plans as developed as directed. Conduct comprehensive service recipient screening during pick up and implementation of intervention protocol on undesired outcome consistent with agency policy. Document and communicate to Supervisor, any changes on the service recipient needs, baseline or functional abilities. Support and assist service recipients in educational, enrichment or recreational activities as outlined in his/her Service Plan to enhance inclusion in the community. Provide assistance with Activities of Daily Living; active involvement in service recipients Community inclusion and Participation, promote Independence, Safety Awareness and Learning Activities. Support and assist service recipients during transportation or community outing in educational, enrichment or recreational activities as outlined in his/her Service Plan to enhance inclusion in the community in effort to increase Independence, Safety Awareness and Learning Activities. Provide education and training to acquire the skills and experience needed to participate in the community, consistent with the participant's Service Plan. This may include activities t o support participants with building problem-solving skills, self-help, social skills, adaptive skills, daily living skills, and leisure skills. Activities and environments are designed to foster the acquisition of skills, building positive social behavior and interpersonal competence, greater independence and personal choice. Promote individual interactions and experiences by emphasizing on age-appropriate community experiences, and offering a variety of activities and choices. Ensure that service recipients are transported to their appropriate destinations including work, recreational, community outings or trips and other activities as planned and assigned. Make sure that individuals' served are under proper care when handed off to another program or staff member. This encompasses supervision throughout the events by Arc of Union's DDD fully trained staff, monitoring and supporting individuals served during all activities at all times. Provide assistance to individuals during community trip assignment, and assure the safety and supervision of participants. This encompasses providing appropriate level of support to service recipient during events, remaining with service recipient throughout the event thus providing safety, direction, guidance and care as required. Ensure proper administration of medications and completion of all appropriate documentation; monitor individuals served after medication administration. Comply with medical, dietary and other physician orders as stated; report any arising medical concerns in accordance with policies and procedures. Responsible for writing the date, the time and their initials on the bubble pack/bingo cards after administering medication. Participate in Conduct required safety drills as directed by supervisor, Day Habilitation. Serve as an advocate for service recipient needs, and ensure the effective flow of communication to the Program Supervisor, Director or other appropriate administrative or support staff to address those needs. Recognize and respect rights, encourage independence, recognize and value competence and dignity, respect cultural/religious needs and preferences, promote employment and social inclusion, preserve integrity, support strengths, maintain the quality of life, enhance all domains/areas of development, promote safety and economic security for service recipients. Follow agency clock in and clock out Time Keeping policy. Maintain regular, reliable, and non-disruptive attendance is an essential job duty. Lack of adherence to assigned work schedule, abrupt call outs, patterned absences etc. undermines agency's obligation to provide consistent staffing, safe care and exerts hardship in the smooth operation of the program. Professionally and effectively interacts with families, supervisors, co-workers and others. Communicate effectively, and provide required information to co-workers, supervisors and directors, in a timely manner. Assure timely, thorough and effective communications regarding transportation, employee operations, to all appropriate parties including but not limited to program staff, supervisor, director and/or executive designee. Complete all required documentation relative to vehicle or transportation services. Ensure that Agency vehicles are driven in a safe manner. Implement Mock Vehicle Emergency Evacuation drills as planned. This is for Pablo to supervise. I would restate to say, Participate in all scheduled Mock Vehicle Emergency Evacuation Drills as planned. Conduct required safety drills as directed by supervisor. Participate in and successfully complete all assigned and/or agency required trainings and effectively implement the information provided. Attend staff meetings as required. Observe anything regarding an unusual circumstance regarding the health or wellbeing of an individual, you must say something to the appropriate agency program service provider and to also report it to your supervisor and Director. Initiate “on call” procedures with respect to arising incidents including 911 emergency calls, life threatening incidents, and/or operational breakdown etc. and complete Unusual Incident Reports (UIR) in a timely manner consistent with agency policy and state law. Training will be provided. Responsible to report to immediate Supervisor or through the chain of command any suspected incidents of abuse, neglect or exploitation of service recipients and complete Unusual Incident Reports (UIR) in a timely manner consistent with agency policy and state law. Training will be provided. Attend to and communicate on arising emergency crisis such as vehicle accident, emergency breakdown etc. to ensure no harm (or only a minimal loss), ensure service recipient safety and that they reach their home safely. Report any vehicle accident or staff injury immediately to the appropriate supervisor, proper authorities etc. complete and submit report as required. Complete and submit Agency Vehicle Accident Report, by the end of the shift, within 8 hours. Manage and utilize agency vehicles, gas cards, proper documentations and appropriate practices consistent with agency policy. Safe guard agency property. Monitor service recipients and report any changes through the chain of command. Accompany Individuals served to Emergency Room as needed. Responsible for assuring possession of the vehicle registration and insurance cards in the assigned vehicles at all times. Maintain service recipient emergency card or other information regarding the service recipients as required. Perform duties according to the methods, manner and spirit of the ideals of the field of Human Services and within profession/job specific guidelines, including wearing appropriate attire, being a role model for staff, service recipients etc. Downloading, copying, transferring, and transmitting of agency documents to personal accounts, and/or distribution externally is prohibited. The agency uses various IT systems to detect these activities. Must fully cooperate with all investigations, inspections, etc. internally and externally including full cooperation with the Department of Human Services, the Division of Developmental Disabilities, Office of Licensing, Licensee or any other duly authorized person regarding the care and service given to individuals served by this Agency. Employees who may encounter individuals served shall be subject to and comply with the requirements for random drug testing for controlled dangerous substances. Criminal history record background checks will be conducted at least once every two years for agency's employees. Any employee who is required to undergo a criminal history record background check and refuses to consent to, or cooperate in, the securing of a criminal history record background check shall be immediately removed from the person's position and the person's employment shall be terminated. The Arc of Union County, Inc. is contracted with the New Jersey Department of Human Services to provide and facilitate essential personal care and health promotion services to individuals with disabilities and other comorbid conditions. As an essential employee, you are required to adhere to your assigned operations work schedule and/or as directed by upper management. ADA Expectations This position requires an employee to perform duties in an indoor and or outside setting where exposure to weather elements, dirt, and dust, unpleasant smells, and/or loud noises are possible including occasional temperature fluctuations depending on the climate/season/weather. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands for this position must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee may be regularly required to maintain a stationary position (standing and sitting), move/traverse, kneel, bend, reach with hands and arms for extended periods of time, twist, carry, lift up to 35 pounds, squat and drive a 6-person passenger van, may require operating manual devices such as hydraulic lifts, wheelchair lifts, vehicle doors, etc. for the purpose of transporting service recipients. Agility with wrist and finger dexterity to access, key and sort electronic information or file documents, ability to view computer and/or electronic device for extended period and other physical duties as directed by your supervisor and/or Director. Ability to apply Agency Training Crisis Management Verbal and Physical Techniques during a crisis consistent with criteria as trained and in accordance with agency policies and procedure. The essential Cognitive Functions of this position may include ability to analyze, compute, hear and repeat information, take notes, read documents, generate written information, independently problem solve, tolerate interruptions, maintain positive public relations, organize, verbally communicate and converse with a diverse group of people among others. The Arc of Union County will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to The Arc of Union County. The Arc of Union County is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against due to a disability. Work Environment - The agency offers safety trainings such as Universal Precautions/Infectious diseases, COVID-19 Education and Safety Practices among others to promote a safe environment for all employees and service recipients including visitors. Personal Protective Equipment and necessary supplies such as disinfectants are supplied to all employees free or charge. Each employee is responsible to complete offered trainings and implement the health and safety protocols and mitigation practices consistently. The agency may assign employees to any duties and to any work site it deems necessary in its sole discretion.

Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for staff Receive, sort and distribute daily mail/deliveries Order front office supplies and keep inventory of stock Perform other clerical receptionist duties such as filing, photocopying, transcribing Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through health center associates Uploading documents in our EMR system Help coordinate schedules Perform other duties as assigned Receive and enter data for new and current patients Serve as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients. Ensure adherence to company policies associated with record establishment, retention, maintenance and confidentiality. Complete quantitative administrative review of clinical records at start of care and upon patient discharge. File incoming documents daily. Maintain a control procedure for active patient files. Maintain a tracking system to ensure clinical records are current according to company policy and regulatory requirements. Partner with clinical resources to oversee patient and inquiries and assess patient needs. Function in partnership with Intake Coordinator, understanding the role and maintaining ability to step into role as needed. Other responsibilities as assigned POSITION QUALIFICATIONS: Minimum Experience and Education: Minimum of one year data entry, word processing and/or medical records maintenance experience in a medical or healthcare customer service environment. Required Certification/Licensure: Preferred graduate of an accredited Licensed Practical Nursing Program or accredited School of Vocational Nursing Preferred Experience and Education: Knowledge of Home Care Home Base EMR system Skills: Attention to detail, along with excellent organizational, verbal and written communication skills. Exceptional customer service and problem-solving skills with both internal and external customers. Ability to multi-task, worker under pressure with changing priorities and short deadlines. Excellent computer skills. Physical Requirements: Sit, stand, move about office, Continuing Education Requirements: Organization personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. In addition, organization personnel are expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. All personnel must attend mandatory educational programs.

Job DescriptionBenefits: 401(k) matching Health insurance Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays, 401(K) and more! We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for answering calls, scheduling appointments, verifying insurance, and providing general information about our dental services. You will play a key role in delivering excellent patient experiences and supporting the operational efficiency of our practice. Key Responsibilities: Answer inbound calls in a professional and courteous manner Schedule, confirm, and reschedule patient appointments using dental scheduling software Provide patients with accurate information regarding services, procedures, insurance coverage, and office policies Handle inquiries related to insurance and treatment plans Make outbound calls to remind patients of upcoming appointments or follow-ups Update patient records accurately in the system Coordinate with dental staff to ensure smooth patient flow and care Follow HIPAA guidelines and maintain patient confidentiality Requirements: High school diploma or equivalent (Associate's degree preferred) Previous call center, customer service, or dental office experience is highly desirable Familiarity with dental terminology and insurance plans is a plus Excellent communication and interpersonal skills Strong attention to detail and organizational skills Proficient with dental or medical scheduling software (Denticon) preferred Ability to multitask Bilingual (Spanish, etc.) is a plus

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you! Responsibilities: As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions. Specific duties include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required Communicating with other Dispatchers, Service Technicians and other departments Requirements: As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 1 -2 years prior dispatch experience preferred Prior experience in a customer service setting a plus Proven problem solving skills Ability to work well in a fast paced environment Proficiency with the MS Office Suite, MS Outlook and Web navigation Benefits: As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: · Medical coverage (F/T staff) · Dental coverage (F/T staff) ·Retirement Savings ·Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.