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  • Customer Service Representative

    Aegis Worldwide 4.2company rating

    Customer service agent job in North Aurora, IL

    We are seeking a Customer Service Representative to join a tenured, collaborative organization that is actively developing its next generation of leadership. This is a hands-on, tactical role focused on order entry, customer communication, and cross-functional coordination. The position supports the Customer Service Lead and plays a key role in ensuring a smooth customer experience from order placement through delivery. Key Responsibilities Communicate with customers via phone and email to respond to inquiries, place orders, and provide order updates Accurately enter and maintain customer orders, POs, and data in order entry systems Track orders through manufacturing and delivery; proactively update customers and internal teams Partner cross-functionally with Operations, Engineering, Sales, and Shipping to resolve customer issues Escalate issues as appropriate and follow standard operating procedures Develop and maintain working knowledge of company products and services Qualifications 2-3 years of customer service or inside sales experience Candidates with ~1 year of experience will be considered if coming from a manufacturing environment Manufacturing experience preferred; open to blue-collar environments such as warehousing or logistics Strong computer skills with experience in order entry, POs, and basic production/forecast planning concepts Comfortable spending a significant portion of the day working on a computer and managing data Nice to Have Associate's or Bachelor's degree (not required) Experience handling and de-escalating frustrated customers Inside sales experience or interest in growing into an inside sales role Why This Role This is a strong long-term opportunity within a stable organization that values tenure, training, and internal growth. The right candidate will have the chance to build a challenging and rewarding career as the company continues to invest in emerging leadership. Small-company atmosphere (≈ 80 total employees; ~20 office staff) with the backing of a larger organization - meaning you'll get autonomy without bureaucracy. Leadership is focused on growth and innovation: this group is looking for “new blood” - energetic, ambitious individuals who want to build a career path, not just fill a seat. Real potential for career advancement: start in customer service - evolve into inside sales, and possibly into broader management roles as leadership retires in the next 2-5 years. If you're energized by customer interaction, order management, and the opportunity to grow into sales and beyond - and you want to help shape the future of a stable, growing manufacturing business - we want to hear from you.
    $27k-32k yearly est. 5d ago
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  • Customer Support Specialist

    Opteon USA

    Customer service agent job in Chicago, IL

    We are currently seeking a meticulous and highly motivated Customer Support Specialist to join our AMC Operations team. This role offers a unique opportunity for personal and professional growth, as you will be challenged to deliver industry-leading customer service and contribute to continuous process improvement. Responsibilities: Develop lasting relationships with clients and appraisers Strong, detailed, and respectful communication required to understand and meet the needs of clients and the Customer Support Team Handling challenging client requests and questions as needed with a positive and effective approach Ability to have challenging conversations with appraisers and Customers, while keeping the end goal of meeting client needs in mind Effectively managing emails, providing clear and timely responses Reviewing order details and resolving any conflicts, discrepancies, or errors Identifying efficiencies in the workflow and providing suggestions to the management team Managing a queue-based workload that requires quick decision making, prompt communication and ability to move orders through statuses in a timely manner Reviewing order details with the ability to identify mistakes Ensuring new orders are assigned efficiently with the highest level of quality and diligence. Utilizing established policies and industry guidelines/procedures to ensure efficient workflow Managing risk by ensuring no information, documentation, or commentary is used causing AIR or USPAP violations Working independently and as a team to achieve goals and meet company expectations Seeking opportunities to expand knowledge of the appraisal and real estate industry Supporting a continuous improvement environment and providing suggestions or shared ideas to improve procedures and/or policies Meeting or exceeding specific departmental and personal goals. Exceptional customer service when answering phones and meeting SLA's. Skills you'll need: Comfortable in a high-production environment Immaculate interpersonal communication skills Experience in the Appraisal business (minimum 2 years) Proficient experience with Microsoft Office Experience in continuous process improvement and proactive problem-solving Ability to work effectively in a fast-paced, team-oriented environment Nice to have: USPAP Certification Located local to Rosemont, IL or Toledo, OH (Hybrid work schedule) Benefits: Medical, Dental, Vision, Life 401(k) Hybrid work environment Competitive PTO and Sick leave About Us: We are a high-energy, collaborative company that is revolutionizing the real estate appraisal industry in the United States. We value flexibility, dedication, and humility, and we are committed to working together to achieve our goals. If you're looking for a challenging and rewarding opportunity to grow your skills and make a real impact, we encourage you to apply.
    $32k-49k yearly est. 3d ago
  • Customer Service Specialist

    Addison Group 4.6company rating

    Customer service agent job in Palatine, IL

    Job Title: Customer Service Specialist Industry: Manufacturing Assignment Type: Contract to hire Pay: $23 - $25 / Hourly is eligible for medical, dental, vision, and 401(k). Job Description: In this role, you will support customers by ensuring smooth order processing, responding to questions, and resolving concerns efficiently. Success in this position requires a customer-first mindset, technical proficiency, and the ability to adapt in a dynamic work environment. Key Responsibilities: Process and manage daily customer orders received through phone, email, fax, and electronic ordering systems Serve as a primary point of contact for customer inquiries, complaints, and service requests Drive end-to-end order fulfillment, maintaining accuracy and meeting delivery timelines Address customer questions related to shipping, billing, warranties, and product information Provide timely, professional responses to customer inquiries, concerns, and service issues Qualifications: High school diploma required Minimum of 2 years of customer service, admin, or hospitality experience Strong technical skills to keep up with fast-paced training
    $23-25 hourly 1d ago
  • IB Associate: Services & Industrials (Chicago)

    Piper Sandler & Co 4.8company rating

    Customer service agent job in Chicago, IL

    A leading investment bank in Chicago is seeking an experienced Investment Banking Associate to join their Services & Industrials team. This role involves financial analysis, M&A execution, and fostering relationships within an inclusive environment. The candidate should have a bachelor's degree and 2+ years of relevant experience. The position offers a competitive salary range of $135,000 - $225,000 with additional incentive compensation. #J-18808-Ljbffr
    $38k-51k yearly est. 5d ago
  • Call Center Representative

    TORQ Coatings

    Customer service agent job in Lombard, IL

    Exciting Career Opportunity: Call Center Agent Compensation: $19-$21/hr Job Type: Part-Time, Onsite Industry: Consumer Services / Construction / Customer Service Why Join Us? TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart: High Earning Potential: $19-$21 per hour Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals Professional Growth: Comprehensive training on our "Torq Touch" communication standards Stability: A key role in a rapidly scaling business that values discipline and reliability Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated Your Role: What You'll Be Doing Answer inbound calls within 60 seconds, following high-standard communication protocols Convert leads into qualified appointments for our Design Consultant team using proven scripts Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System Build immediate trust with customers through warm, clear, and confident phone presence Support the team during call spikes to ensure no lead is left behind Minimum Requirements 1-2+ years of experience in customer service, call center, or inbound/outbound sales Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus Proven ability to follow scripts and workflows consistently without cutting corners Exceptional phone presence - able to sound natural, professional, and warm while multitasking High level of reliability and discipline regarding schedules and shift attendance A coachable mindset with the ability to accept and implement feedback immediately Compensation & Schedule Earnings: $19-$21/hr Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL Our Core Values TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just a phone role-it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence. APPLY HERE! #CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam
    $19-21 hourly 3d ago
  • Consumer Service Agent (Onsite Candidates Local to Chicago Only)

    E.Bit Consulting

    Customer service agent job in Schaumburg, IL

    The Consumer Service Agent serves as a front-line contact center professional, delivering exceptional customer experiences to our clients and servicing partners via high-volume inbound and outbound phone calls, email, and ticketing systems. This role is responsible for resolving customer inquiries efficiently, accurately, and empathetically, while supporting operations through account research, transaction reconciliation, and issue resolution. The Consumer Service Agent acts as a trusted point of contact, collaborating closely with Operations and Information Technology teams. The role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metric-driven contact center environment. This role reports to the Consumer Services Manager. Duties and Responsibilities include but are not limited to the following: Serve as a primary point of contact for clients and servicing companies through high-volume inbound and outbound phone calls, emails, and ticket systems. Deliver empathetic, professional, and solutions-oriented customer service while handling sensitive financial situations. Resolve client and servicing partner inquiries on first contact whenever possible, escalating issues appropriately when needed. Accurately document all interactions, actions, and resolutions in internal systems. Manage multiple client interactions simultaneously while maintaining service quality and composure. Adhere to call handling standards, quality expectations, and productivity benchmarks. Demonstrate strong active listening skills and the ability to tailor communication style to each caller. Review and assist with client account maintenance, scheduled transactions, and audit-related files. Support daily reconciliation of transactions and investigate discrepancies. Identify issues impacting the client experience and proactively work toward resolution. Ensure all client communications are clear, accurate, and compliant. Partner with Operations and IT teams to improve processes, tools, and system functionality. Identify, document, and communicate best practices to streamline client and servicing workflows. Provide detailed feedback from customer interactions to support management decision-making. Participate in team meetings to discuss business updates, service trends, and priorities. Assist with special research, reporting, and projects assigned. Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets. Qualifications and Required Skills High School Diploma or GED required, Associate's Degree or higher preferred. 1-3 years of experience in a contact center, call center, or customer service environment. Experience handling high call volumes and sensitive customer interactions preferred. Bilingual (English & Spanish) preferred. Background check required. Experience in debt settlement, banking, financial services, or treasury operations is a plus. What Will Make You Stand Out Client-centric approach with a commitment to delivering exceptional service. Proficiency with CRM systems, such as Salesforce, ClickUp, or Pipedrive. Experience in a contact center and familiar with call center technology (CXone, Talkdesk, Five9). Associate degree, Bachelor's degree or some college coursework in business or communications.
    $24k-32k yearly est. 3d ago
  • Customer Service Representative

    Patient's Choice Medical

    Customer service agent job in Rolling Meadows, IL

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-38k yearly est. 3d ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Customer service agent job in Naperville, IL

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $30k-37k yearly est. 3d ago
  • Call Center Customer Service Representative

    Bcforward 4.7company rating

    Customer service agent job in Chicago, IL

    Role: Customer Service Representative Onsite Pay rate: $21 - 22/h The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information SKILLS • Ability to effectively communicate and build strong partnerships with newer employees. • Basic computer skills and knowledge of database software. • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. • Demonstrated attention to detail, organizational skills, and time management skills. • Ability to work a flexible schedule to meet the needs of the business and performance requirements. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work experience in a contact center environment preferred.
    $21-22 hourly 3d ago
  • Customer Support Center Representative - (1114)75th - Darien (R-206), NorthAurora (R-206), Oakbrook - 1515 W 22nd Street (F-202), Westmore - Lombard,

    Old Second National Bank 3.7company rating

    Customer service agent job in North Aurora, IL

    Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Position Overview This position is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment. The Senior Representative will have a proven track record of meeting and exceeding sales and service goals. Essential Job Functions - All Levels Meet and exceed sales and service goals by actively engaging in the referral and product generating process including maintaining and exceeding an industry standard service level, meeting individual sales referral goals and utilizing sales and customer service software. Handle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other misc. requests. Maintain advanced knowledge of Old Second products and services including both internal and legislated compliance and policy and procedures. Additional Responsibilities - Senior Level Maintain flexibility to resolve escalated Support Center issues including handling irate customers and complex operational or service issues. Maintain availability to assist in the training of new Support Center Representatives. Minimum Requirements - All levels High school diploma (or equivalent) and one year or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must work onsite to perform responsibilities of this position. As a condition of employment, employees are required to acknowledge and agree to, in writing, call monitoring and recording for customer quality and performance standards upon hire. Minimum Requirements - Senior Level High school diploma (or equivalent) and two years or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Competencies Excellent phone skills including customer service and sales Professional oral, written and interpersonal skills Collaborative and team oriented; works well with others Strong computer skills Preferred, but not required Knowledge of the Jack Henry system a plus Some college a plus Previous Customer Service experience Bilingual a plus NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as assigned to meet the ongoing needs of the organization. Note: Job levels and hiring decisions are based upon both the business needs of the department and the qualifications of the incumbent. In some cases, an incumbent may meet the requirements of a Senior level but may be hired in at a lower level based upon business needs and staffing dynamics. Location Details This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs. Onsite work may be performed at the following location(s) 75th - Darien , North Aurora, Oakbrook - 1515 W 22nd Street, Westmore - Lombard, IL Compensation & Benefits Customer Service Support Center Rep Base pay: $19.50 - $25.00 Senior Customer Service Support Center Rep Base Pay: $20.50 - $27.00 Variable Pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales/service performance. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Benefits: How We Support You - Old Second Thanks for considering Old Second!
    $19.5-25 hourly 2d ago
  • Client Service/Account Representative

    The Chicago Hire Company

    Customer service agent job in Chicago, IL

    Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) & Fluency in French is preferred. This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you! RESPONSIBILITIES: Handle customer calls regarding general inquiries, invoices, payments, and other questions. Use the company's web system to identify, research, and resolve customer issues. Promptly process new business and manage one or more administrator accounts. Collaborate with the team to meet mid-month and end-of-month deadlines. Establish and maintain strong relationships with administrators and dealers through effective communication. QUALIFICATIONS: MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad). Fluency in speaking and writing French highly preferred Polished, professional, and motivated Great organization and written/verbal communication abilities to solve inter-departmental problems. Patient and self-motivated, can work and explain financial information to customers
    $29k-42k yearly est. 4d ago
  • Insurance Customer Service Representative - Joliet, IL

    The Auto Club Group 4.2company rating

    Customer service agent job in Joliet, IL

    Join America's most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEES Starting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Must be able to work Monday-Friday from 8:30am-5:30pm with 1 rotating Saturday a month Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. #LI-DH1 #LI-ONSITE Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 2d ago
  • Barista & Customer Service Associate

    Domino's Pizza 4.3company rating

    Customer service agent job in Saint Charles, IL

    Domino's Pizza is hiring immediately for Delivery Drivers to join their team! Job type: Full time and Part time, Permanent Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. Job responsibilities are (but not limited to): Deliver our products to our amazing customers Provide excellent customer service and leave a great lasting impression on our customer Put orders together and ensure they are packaged safely for delivery Ensure quality of product meets standards before getting delivered to the customer Ensure vehicle is in safe working order before deliveries Take orders over the phone/by web Prepare and package food products to standard Deliver flyers/hangers along your route Benefits of working at Domino's Pizza: Company Car Available! Fun working environment Flexible schedules Competitive wages PLUS GENEROUS TIPS Store discounts Free uniforms Domino's is an equal opportunity employer. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
    $22k-28k yearly est. 1d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Customer service agent job in Schaumburg, IL

    For the CSS reqs in Georgia - They work for and are assigned a top tier client, a customer that pays for a high service level. They are the support part of the account team. This rep will handle EVERYTHING, they will handle email and phones (fleet, drivers, internal and external stake holders). They also aren't expected to get off the phone in 30 seconds - you need to cater to the customer and take care of them. They must be resourceful, creative thinking, and problem solving. Their professionalism and how they show up is super important. -This opening is on the Customer Support team, they support the account managers who manage the fleet -Assist with ordering vehicles, assist with anything customer service related -For example, "my vehicle has been impounded". It's this customer service reps job to help the drivers and educate them on the service that they need in the future -Answer a high volume of customer emails and cases, Must be able to think outside of the box and problem solve -Must be comfortable making a few outbound calls, Follow up with customers on inquiries and insure all data is accurately notated into the system -Multi-task and type customer information into the system in real time -Utilize internal issue tracking system - CARE - to follow through on customer inquiries and issues -Utilizing systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes. -Contacting drivers by e-mail to gather missing information -Utilize the v-lookup function within Excel to efficiently sort through data *Skills* customer service, data entry, customer resolution, email, customer service skills, microsoft office, microsoft outlook, excel data entry, excel database, salesforce crm *Top Skills Details* customer service, data entry, customer resolution,email,customer service skills,microsoft office,microsoft outlook,excel data entry,excel database,salesforce crm *Additional Skills & Qualifications* MUST HAVE: -2+ years of customer service experience (Office) -Strong written and email communication -Face to face interaction with customers and professionalism is very important (Must be able to meet with customers via TEAMS video) -Proficiency in the English language and ability to relay communications with properly formed (grammatically) sentences -Strong computer savvy skills (Will work in multiple databases and monitors) -Proficient with computers and MS office suite, including Outlook, Word and Excel (Basic data entry, copy and paste) -Achieved a HS Diploma - Excel (format and basic pivot tables) -Typing test - 40 wpm -Salesforce experience *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Schaumburg, IL. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Schaumburg,IL. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 6d ago
  • Delivery Representative

    Amerigas Propane 4.1company rating

    Customer service agent job in Gurnee, IL

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 02/27/2026. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided Employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $32.00 to $33.00 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
    $32-33 hourly 10d ago
  • Insurance Customer Service Rep - Vernon Hills

    The Auto Club Group 4.2company rating

    Customer service agent job in Vernon Hills, IL

    TheAutoClubGroupisseekingan Insurance CustomerServiceRepresenative (FieldServiceRepresentative)who willprovideahighlevelofsupporttothe InsuranceAgencyandmembersby servicingexistinginsuranceaccounts. ADAYINTHELIFEofan Insurance CustomerServiceRepresenative (FieldInsuranceServiceRepresentative) Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support RequiredQualifications: Must be able to work Monday-Friday from 8:30am-5:30pm with 1 rotating Saturday a month. ACurrentProperty&CasualtyInsurancelicense (or be willing to obtain it prior to starting) Mustqualify,obtain,andmaintainallapplicablestatelicensesandappointmentsrequiredforsellingand/orservicing AutoClubGroup Membershipproducts. SuccessfulcompletionofCustomerService,Insuranceand Membershiptrainingwithin6monthsofhire HighSchoolDiplomaorequivalent Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. Why Choose AAA The Auto Club Group (ACG) HOWWEREWARDOUREMPLOYEES Startinghourlywageof$23.00-$25.50perhour,basedonexperience ACGoffersexcellentandcomprehensivebenefitspackages: Medical,dentalandvisionbenefits 401k Match Paidparentalleaveandadoptionassistance PaidTimeOff(PTO),companypaidholidays,CEOdays,andfloatingholidays Paidvolunteerdayannually Tuitionassistanceprogram,professionalcertificationreimbursementprogramandotherprofessionaldevelopmentopportunities AAAMembership Discounts,perks,andrewardsandmuchmore Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 2d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Customer service agent job in Schaumburg, IL

    *About the Role* We are seeking a *Customer Service Representative* to join a high-performing team supporting a top-tier client. This role is critical in delivering exceptional service and handling a wide range of customer needs. You will be the go-to resource for drivers, fleet managers, and internal stakeholders, ensuring issues are resolved promptly and professionally. *Key Responsibilities* * Serve as the primary point of contact for customer inquiries via email and phone. * Assist with vehicle ordering and other customer service-related tasks. * Handle complex situations (e.g., impounded vehicles) with problem-solving and empathy. * Manage a high volume of emails and cases; ensure accurate documentation in internal systems. * Make outbound calls for follow-ups and gather missing information. * Utilize internal systems (CARE) for issue tracking and resolution. * Perform data entry in real time while multitasking across multiple screens. * Use Excel functions (including VLOOKUP) for data sorting and reporting. * Support processes such as billing changes, insurance card distribution, and driver data updates. *Required Skills & Qualifications* * *2+ years of office-based customer service experience* * Strong written and verbal communication skills * Professional demeanor for video meetings (via Teams) * Proficiency in MS Office Suite (Outlook, Word, Excel - including basic pivot tables) * Ability to type at least *40 WPM* * Experience with Salesforce preferred * High school diploma required *Additional Information* * *Hours:* Monday-Friday, 9:00 AM-6:00 PM * 1-hour unpaid lunch * Two 15-minute breaks * *Environment:* Business casual, brand-new office with amenities (ping pong tables, golf simulator, gym membership with classes and sauna) *Why Join?* * Opportunity to work with a stable, growing organization * Potential for contract extension or permanent hire * Overtime available for those interested * Collaborative and supportive team environment *Job Type & Location*This is a Contract position based out of Schaumburg, IL. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Schaumburg,IL. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 6d ago
  • Customer Service Crew

    Domino's Pizza 4.3company rating

    Customer service agent job in Saint Charles, IL

    Domino's Pizza is hiring immediately for Delivery Drivers to join their team! Job type: Full time and Part time, Permanent Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Right now Domino's is looking for qualified Drivers to staff stores in your area! We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. Job responsibilities are (but not limited to): Deliver our products to our amazing customers Provide excellent customer service and leave a great lasting impression on our customer Put orders together and ensure they are packaged safely for delivery Ensure quality of product meets standards before getting delivered to the customer Ensure vehicle is in safe working order before deliveries Take orders over the phone/by web Prepare and package food products to standard Deliver flyers/hangers along your route Benefits of working at Domino's Pizza: Company Car Available! Fun working environment Flexible schedules Competitive wages PLUS GENEROUS TIPS Store discounts Free uniforms Domino's is an equal opportunity employer. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
    $24k-30k yearly est. 1d ago
  • Customer Service Rep - Vernon Hills

    The Auto Club Group 4.2company rating

    Customer service agent job in Vernon Hills, IL

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.Our members know and trust us! Branch Offices house travel, membership, insurancesalesand support employees You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE ofa Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products. Generateleads, updatemembers on travel and insurance specials,and providetravelinformation Respond to customer inquiries and refer to senior staff or agent whenappropriate Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate Provide administrative support to the travel and/or insurance sales staff during peakperiods Conduct outbound promotional calls for insurance and/or travelproducts Other duties asassigned HOW WE REWARD OUR EMPLOYEES Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoptionassistance Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays Paid volunteer day annually Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities AAA Membership Discounts,perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma orequivalent WorkExperience: Working in a customer focused environment Providing customer focused service andtimelysolutions to problems MicrosoftOffice applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals Successful candidates willpossess: Passion and enthusiasm for working withpeople Basic mathematical calculations to accurately perform monetarytransactions Communicate effectively (verbal and written) with others in a workenvironment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19-21.5 hourly 2d ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Customer service agent job in Lake Bluff, IL

    Job Description In this role, you will provide exceptional service to healthcare clients by assisting with patient account inquiries, medical collections, and insurance-related questions. This is a fast-paced, high-volume environment requiring adaptability, professionalism, and strong communication skills. Responsibilities: * Provide assistance via phone for patient account management, billing inquiries, and insurance verification * Handle Medicare and Medicaid-related questions * Contact clients regarding abnormal test results, specimen issues, and requisition verification * Document all calls accurately in internal systems * Collaborate with internal teams to resolve client issues promptly * Other duties as assigned Shift Details & Training * Training: Monday-Friday, 8:00 AM - 4:30 PM CT * Future Shift: 10:30 AM - 7:00 PM CT * Attendance during training is mandatory Workplace Type Hybrid: * 3 days onsite (Tuesday-Thursday) * 2 days remote (Monday & Friday) Skills & Qualifications * High school diploma or GED (required) * Minimum 1 year of recent healthcare experience in a call center (preferred) * Strong computer skills and ability to navigate multiple systems * Excellent written and verbal communication skills * Ability to work in a high-volume, repetitive environment Experience Level Entry Level Job Type & Duration Contract-to-Hire (6 months, likely ongoing) Pay and Benefits * Pay: $18.00/hr * Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * * Medical, dental & vision * * Critical Illness, Accident, and Hospital * * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * * Short and long-term disability * * Health Spending Account (HSA) * * Transportation benefits * * Employee Assistance Program * * Time Off/Leave (PTO, Vacation or Sick Leave) *Job Type & Location*This is a Contract to Hire position based out of Lake Bluff, IL. *Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Lake Bluff,IL. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-18 hourly 6d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Roselle, IL?

The average customer service agent in Roselle, IL earns between $23,000 and $38,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Roselle, IL

$29,000

What are the biggest employers of Customer Service Agents in Roselle, IL?

The biggest employers of Customer Service Agents in Roselle, IL are:
  1. Turbotax
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