Customer service agent jobs in Timberlake, VA - 260 jobs

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: • Assist customers by phone and in person at our facility • Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts • Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction • Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: • 6 months of customer service experience preferred • Desire to increase knowledge in industrial distribution products • Excellent telephone skills • Ability and desire to learn new systems and processes quickly • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine • High school diploma or equivalent • Valid driver's license and clean driving record (MVR) • SAP / ERP experience, preferred but not required • Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: • Base salary and bonus opportunities • Health, vision, and dental coverage, 401(k) w/ company match • Paid vacation, sick time, and company holidays • Tuition reimbursement • Personalized training and development program • Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Title: 00797 Lexington DMV Customer Service Generalist State Role Title: Admin and Office Spec III Hiring Range: Starting at $41,000 - Prior relevant experience at DMV may increase the salary up to $43,000 Pay Band: 3 Location: LEXINGTON CSC Agency Website: ******************** Recruitment Type: General Public - G Job Duties Virginia's Department of Motor Vehicles (DMV) is looking for multiple service-oriented professionals to work as Customer Service Generalists in our Lexington Customer Service Centers. If you possess strong customer service and cash/credit card handling experience, problem-solving skills, a willingness to learn, and want a career with growth opportunities, we would like to talk with you. Job Duties Include: Communicating policies, procedures, and regulations Issuing IDs Processing applications Administering vision, driver, and in-car road tests Processing diverse vehicle registrations, titling, tax and fee collection, and other DMV-related services Training will be provided to ensure your success. In addition, we offer a competitive salary, excellent health and retirement benefits, twelve paid holidays per year, paid annual, sick, and family/personal leave, and deferred compensation. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them! Minimum Qualifications • Strong verbal and written communication skills to engage with a diverse range of customers and stakeholders, especially in high-pressure environments. • Proven ability to provide excellent customer service and resolve inquiries efficiently. • Attention to detail for accurate processing and verification of transactions. • Problem-solving skills for resolving customer issues in fast-paced environments. • Computer literacy and proficiency in using Microsoft Office applications (e.g., Word, Excel). • Ability to read, understand, and interpret complex laws, policies, and DMV procedures. • Ability to analyze and accurately apply DMV regulations and procedures to resolve customer-specific situations. Additional Considerations • Familiarity with DMV processes, including policies and procedures related to licensing, registration, and titling. • Understanding of public sector operations, including government processes, regulations, and customer service protocols. • Proven experience in customer service, handling inquiries, and resolving escalated customer issues. • Demonstrated administrative experience such as document processing, data entry, and maintaining records. • Security Clearances: A criminal background check is required to ensure the integrity of DMV operations. • Driver's License: Must possess and maintain a valid driver's license with fewer than 6 demerit points. • Instructor Certification: Must be 21 years of age and maintain the instructor certification for administering road tests. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Contact Information Name: DMV Employment Phone: ************ Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Youth Services Manager / CSA Coordinator (Program Manager III) Campbell County is currently seeking a full-time Youth Services Manager. This full-time position includes full benefits, generous leave and VRS retirement. See details under our webpage . Specific Duties to the Youth Services Manager / CSA Coordinator providing guidance and administrative support to the Family Assessment and Planning Team (FAPT) and Community Policy and Management Team (CPMT); coordinating financial and service commitments with various service agencies, involving complex situations and placements; keeping apprised of legislation, policies, and other dynamics that affect delivery of human services; serves as CSA Coordinator Education and Experience: Baccalaureate degree is preferred; additional applicable experience may be substituted. ------------------------------------------------------------------------------------------------------------------------------------------- In addition to the above specific job duties, Program Managers have a basic job description. This position is a Level III and would include all of the following: Program Manager I General Service Areas/Conditions: Primarily indoor office environment in various departments with occasional site work as required. Ability to occasionally lift and/or move up to 25 lbs. Frequent interaction with the public. Some nights and weekends could be required as needed. Makes a daily difference in the Campbell County organization and locality through: hard work, open and honest communication, ongoing improvement and accountability. Performs with excellence, the following tasks, including but not limited to: Plans and coordinates operation and administration of overall programs; Formulates program goals and objectives in conjunction with leadership; develops programs to implement these objectives; Prepares, presents, and interprets budget proposals for approval; Recommends allocation of financial, personnel and equipment resources; Organizes services and personnel to meet goals and objectives; Analyzes sources of revenue, anticipates expenditures and cost of increased services to meet the needs of those using the program; May write grant proposals and administers funded grants; May recruit, select, train and evaluate performance of volunteers; Ability to speak to groups and communicate with the public and clients; Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws; Interviewing, hiring, and training employees; Planning, assigning, and directing work; Appraising performance; Addressing complaints and resolving problems. Qualifications: Two years of college or graduation from a business college. Two years of related experience. Desired: One year of supervisory experience. Additional education and/or training may be substituted where applicable. Valid Virginia Drivers' License Completion of National Incident Management System (IS-100 and IS- 700 or NIMS equivalent) within 90 days of employment. Core Skill Sets: Ability to maintain effective working relationships in order to explain policies and obtain cooperation. Ability to keep complete accurate records; Ability to communicate clearly in both oral and written form. General understanding and ability to utilize the County's adopted software platform. Program Manager II Reports to: Full-Time staff as assigned Staff Supervisory Responsibility: Up to 5 employees In addition to all items above: One additional year of related experience Bachelor's degree Additional education and/or training may be substituted where applicable. Desired: Two years of supervisory experience. Program Manager III Pay Band 4 FLSA - Exempt Reports to: Full-Time staff as assigned Staff Supervisory Responsibility: 6-10 employees In addition to all items above: Bachelor's degree. Desired: Master's degree One additional year of related experience. Additional education and/or training may be substituted where applicable. State required certifications for the position Desired: One additional year of supervisory experience. Plans, coordinates and organizes a multi-phased program; Directly supervises employees and responsible for work directly and indirectly done by others; Chairs, coordinates, or facilitates various teams involved in program implementation; Insures program compliance with grant and/or code provisions; Represents County on various councils, and committees, at meetings and conferences, and before civic and community groups; Prepares program evaluations and justification reports; Writes grant proposals, prepares state reports, monitors expenses and provides financial management of service program; Keeps informed of issues, trends and legislation related to service program; Must have intermediate PC skills and advanced working knowledge of Microsoft Office Professional Suite; Substantial administrative management skills are also required; Must have good, sound judgment, emotional security and maturity and ability to manage multiple tasks and priorities; Ability to assess and understand complex problems; Ability to travel.

Are you looking for a growing, but stable company in which to build a career in the Bedford County, VA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in Bedford, VA. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialist / Store Administrators are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Ability to positively promote products and services Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.

**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! **About this role:** Wells Fargo is seeking an Associate Customer Service Representative Everyday Banking in **Roanoke** . Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. **In this role you will:** + Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems + Regularly receive direction from supervisor and escalate questions and issues to more senior employees + Interact with team on basic information, plus internal or external customers **Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues + Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy + Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers + Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information + Knowledge, understanding and experience of internet, mobile, and social media technology **Job Expectations:** + Must be able to attend full duration of required training period + This position is not eligible for Visa sponsorship + Ability to work additional hours as needed + Schedule may be eligible for a shift differential under the terms of the shift differential policy + Must work on-site at the location posted **Training and Schedule:** + You will receive in-depth classroom training, continue on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. + Training class starts on 02/02 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. + We're open from Sunday - Saturday, 6:00 am - 12:00 am (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. + Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy. **Compensation:** + Starting rate $20.00 per hour **Posting Location(s):** + 7711 Plantation Rd Roanoke VA 24019 @RWF22 **Posting End Date:** 18 Jan 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-510300

Job Summary: The appointment specialist works as a member of a care team consisting of, at a minimum, a provider, nurse, check-in/out person and appointment specialist. He/she receives incoming/makes outgoing telephone calls, addresses the needs presented by patients or dispatches the caller to the appropriate staff person. He/she schedules appointments in the computer scheduler, taking into consideration scheduling protocols, provider availability and optimal patient flow. The appointment specialist must remain consistently polite, efficient and patient-care centered in all communications with patients and staff. He/she must work closely with the nursing staff to maintain efficient operations with quality patient care as primary consideration. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC. Responsibilities: Schedule appointments to meet patient needs following scheduling parameters set by the center and the specific provider. Assess and address the needs of callers: schedule appointments, take messages/telephone encounters, and promptly dispatch calls to appropriate staff. Make calls as needed to schedule/reschedule appointments Work closely with nursing staff to triage patient needs and schedule appointments. Communicate with no-show patients by phone or by mail as directed by provider and center policy. Work closely with front office team members to share information and provide cross-coverage assuring that patient services responsibilities of the care team are carried out correctly and in a timely manner. In the event of inclement weather or other threats to the center opening on schedule, the appointment specialist prints and takes home the schedule for the day(s) in question. Should the center not open the appointment specialist calls their assigned provider's patients to cancel and/or reschedule appointments. Play and active role in training new employees who are member of the care team or patient services team. Communicate with clarity and courtesy on telephone, in person and in written communication. Operate computer database to schedule appointments, look-up patient accounts, and other computer operates as necessary. Empanel patients in the electronic medical record system Assist coworkers with all front office and scheduling functions. Performs other necessary duties as assigned by the Patient Services Manager to meet the goal of providing quality health care services.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position

Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position

Job Description Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Company: Protos Security Job Title: Service Agent Reports To: Service Manager Location: Roanoke, VA (on site) Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK. We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place. Position Summary Provides support to Senior Service Agent: Communicates objectives and work assignments to the field to ensure delivery of quality services, responds appropriately to customer inquiries, verifies and corrects vendor time and attendance. The Service Agent will be based in the Roanoke Service Center and will report directly to a Service Manager Essential Duties & Responsibilities All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. Ensures the delivery of high-quality customer service through regular direct contact with clients and vendors, evaluates service quality and supports corrective action as necessary. Meets regularly with client representatives for status updates and addresses any actual or potential problems. Assists with identifying deficiencies and implementing plans of action as necessary. Make necessary adjustments to client and vendor punch reports. Coordinate with internal billing teams to ensure accuracy. Additional duties as directed by management. Qualifications & Experience High School Diploma or equivalent Associates is a plus Excellent written and verbal communication skills. Intermediate knowledge of basic office applications and ability to learn new proprietary software. Strong problem-solving and analytical skills. Excellent collaborative, prioritization, and time management skills. Process driven, detailed oriented and highly organized Travel Overnight travel, while not often, may be required. Travel is expected to be less than 5% Position Type Full-time, Exempt Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The atmosphere is consistent of a professional office setting with normal to busy support center activity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why You'll Love Working With Us At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect: Purpose Driven Work - Every role contributes to building smarter, more secure environments Growth Opportunities - Mentorship, cross functional projects, and career development Collaborative Culture - Open communication, respect, and team first thinking People First Values - Inclusive culture and generous employee support Benefits Include: Competitive compensation Health, Vision, Dental, and Life Insurance Employee Assistance Program FSA / HSA 401(k) with employer contribution Excellent Paid Time Off (24 days) Collaborative work environment (and great coffee!) We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law. #protossecurity

ABOUT THE ROLE As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team. This is a hybrid role based out of our Rocky Mount, VA plant requiring 2 days in the office per week. WHAT YOU'LL DO Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes. Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction. Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate. Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution. Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries. Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration. Escalation Management : Promptly engage Team Leads when appropriate to ensure escalated issues are promptly addressed. Training : Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals. Continuous Improvement : Support colleagues by contributing to process improvements and special projects aimed at increasing customer satisfaction and optimizing internal workflows. Qualifications Qualifications: Education : High School Diploma or equivalent required; bachelor's degree is a plus. Experience : 1-2 years of proven direct customer and consumer support experience, preferably in the building products industry. Industry Knowledge : Understanding of the building products industry and sales management experience in dealer, distribution, and/or two-step channel segments prefer. Technical Proficiency : Proficient in telecom software; Microsoft Office applications including Word, Excel, PowerPoint, and CRM. Additional Information All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play . Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here . If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or [email protected] . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or [email protected] . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

Job Description The Passenger Service Agent provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Core Competencies Able to work efficiently as a part of a team as well as independently. Attention to detail in all areas of work. Effective communication skills with individuals at all levels of the organization Job Duties Greet and process passengers for outbound flights at the check-in counter and gate. Actively participates in the Safety Management System (SMS) Inspect and verify passenger documentation. Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated. Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights) Makes announcements regarding flight activity at gate or over airport's general PA system. Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance. Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival. Always maintain the level of service expectations for the passenger and the airline customer. Comply with all company, local, state, federal, and carrier SOP and security requirements. Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security. All employees are responsible for ensuring quality control in their own activities. Cooperate fully with Inspectors to achieve quality inspection commitments. Performs other duties as requested. Requirements Must be 18 years of age. High School diploma. Enthusiastic about Customer Service Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis. Ability to work nights, weekends, holidays, and varying schedules. Proficient Computer Skills Must be able to stand, lift, bend for an extended period. Must successfully complete airline specific training programs and recertification The ability to read, write and fluently speak and understand the English language. Ability to work nights, weekends, holidays, rotating shifts and varying schedules.

Employment Status:Full time Shift:Day (United States of America) Facility:2301 Brambleton Ave SW - RoanokeRequisition Number:R157277 Practice Call Center Operator (Open) How You'll Help Transform Healthcare:Days, Shift and Hours may determine on the needs the determined an discussed established during the interviewing process. The Communication Specialist is one of the first points of contact for patients and prospective patients with Carilion Clinic. Working in a call center environment, the Contact Center Specialist serves as a central link of communication between Carilion Clinic, patients, medical staff, and the general public. The Communication Specialist is one of the first points of contact for patients and prospective patients with Carilion Clinic. Working in a call center environment, the Contact Center Specialist serves as a central link of communication between Carilion Clinic, patients, medical staff, and the general public. Effectively communicates and demonstrates patient focused telephone etiquette to ensure an easy, empathetic, solution-oriented experience while answering and facilitating calls across the Carilion Clinic service area. Calls are received, screened, and routed quickly and appropriately based on the facility called and the callers need. Expedites customer inquiries, requests, and/or complaints using excellent public relations skills. Answers after-hours calls for physician practices, paging on call providers using a secure messaging platform. Receives and processes clinical codes and hospital emergencies by notifying appropriate personnel, following established protocols and procedures. Prioritizes calls and notifications correctly and promptly while rendering good judgment. Recognizes, reports and records emergency events. Follows up on all events to ensure that the necessary individuals and teams responded. Confirms appointments and provides basic appointment information after properly authenticating patients to ensure the protection of private health information. Demonstrates proficiency and skill in responding to multi-channel communications. Maintains acceptable call metrics including average speed of answer, average handle time, and AUX ratio. Work is performed in a busy call center environment. To provide exceptional service, the Contact Center Specialist is required to navigate multiple systems simultaneously and is expected to be available or talking with patients and healthcare professionals 80 percent of the day, with the ability to service inquiries without consultation. Average incoming call volumes can exceed 100 calls per hour during peak call-time. Position may be eligible for and/or required to telework based on work team and business need. Work may be stressful at times and can directly impact patient care. Hours may vary and additional time or overtime may be required to meet workload requirements. What We Require: Education: High school diploma or equivalent required. Experience: Three years customer service experience preferred. Other Minimum Qualifications: A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication is required. Must have strong keyboarding and computer skills. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Recruiter: EVA LIPSCOMB Recruiter Email: ***************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training

Job Description Are you looking for a growing, but stable company in which to build a career in the Bedford County, VA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in Bedford, VA. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialist / Store Administrators are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Ability to positively promote products and services Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. In this role you will: * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Regularly receive direction from supervisor and escalate questions and issues to more senior employees * Interact with team on basic information, plus internal or external customers Required Qualifications: * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted Training Schedule: * Training class will be for 8 weeks, 8:00am - 4:30pm Monday-Friday. Work schedule after training will be provided prior to start date. * We're open from Sunday - Saturday, 7:00 am - 8:00pm (EST). * Your regular work schedule will be based on business need and will include working a weekend day and some holidays. Job Location: * 7711 Plantation Rd Roanoke VA 24019 @RWF22 Posting End Date: 11 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.