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Sixt 4.3
Customer service agent job in Kailua, HI
Back to results CustomerServicesAgent Full-time Kailua, HI, United States Apply now Apply now Ready to elevate your customerservice game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $22.50 per month - plus, an exciting bonus plan that rewards your success.
YOUR ROLE AT SIXT
* You welcome all customers upon arrival and gather feedback to improve their future rental experience
* You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
* You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
* You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
* You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
* Education & Experience You have a high school diploma or GED and at least 1 year of customerservice experience
* Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
* Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
* Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
* Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
* Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
* Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
* Bonus Plan Take advantage of a bonus plan based on performance
* Employee Assistance Program Access support whenever needed through our Employee Assistance Program
* Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
* Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customerservice are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Postet on 24.12.2025
# REF26061L
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$22.5 hourly 6d ago
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HNL Airport- FT Customer Service Agent
Southern Airways Corporation 3.7
Customer service agent job in Urban Honolulu, HI
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: Airport CustomerServiceAgent - customerservice & ramp DEPARTMENT: CustomerService LOCATION: Honolulu, HI REPORTS TO: Station Manager FLSA STATUS: Non-Exempt
POSITION SUMMARY: The Airport CustomerServiceAgent (Ramp) is our primary representative at our airport stations. Their primary responsibilities include all ramp duties; However, the incumbent will be cross-trained to perform customerservice activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Any other duties assigned.
JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others
Requirements
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
Qualifications Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 21 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customerservice experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time
Varied: 100% Degree of Hand Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.
Retirement Plans: Employees can enroll in our company's 401(k) plan.
Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
$32k-36k yearly est. Auto-Apply 60d+ ago
Customer Support Representative
Manulife
Customer service agent job in Urban Honolulu, HI
**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customerservice to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills.
Responsible for delivering superior customerservice to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
Is it possible to find a career you love with a global organization that supports your continued growth and success?
ABSOLUTELY!
Where you ask? Look no further than John Hancock!
Have you considered a career with us?
**Position Responsibilities:**
+ Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty
+ Meet quality expectations to ensure a positive client experience
+ Meet productivity expectations to maximize team service levels
+ Provide effective and timely resolution of a range of customer inquiries
+ Strike a positive and cooperative tone with both customers and coworkers
+ Strive for first-call resolution of customer issues
+ Translate scenarios that require problem resolution to positive service experiences
+ Strengthen the perception of MANULIFE in the marketplace
+ Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently
+ Complete ongoing training to stay abreast of product, industry, service and policy changes
+ Other duties as assigned
**Required Qualifications:**
+ Post-secondary education or high school diploma
+ CustomerService or Financial Services experience a plus
+ Ability to thrive in a lively working environment and manage multiple tasks
+ Outstanding verbal communication skills and strong telephone etiquette
+ Possess the ability to multi-task
+ Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment
+ Demonstrated problem resolution skills
+ Effective listening skills
+ Demonstrated computer efficiency
+ Outstanding customerservice skills
+ Business writing skills
**Preferred Qualifications:**
+ Current SIE, Series 6 or 7, Series 63
+ Working knowledge of IRAs & other retirement products
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
Ready to take the next step?
Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD)
Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST.
\#LI-JH
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite *********************** .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a ************************ .
**Ubicación principal**
Estados Unidos,- Virginia Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Se prevé que el rango salarial esté entre**
$38,550.00 USD - $64,250.00 USD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con ************************ para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.
**Conozca sus derechos (*********************************************
**Permiso Familiar y Médico**
**Ley de Protección del Empleado contra el Examen Poligráfico (********************************************************************
**Derecho al Trabajo**
**Verificación Electrónica (E-** **Verify** **)**
**Transparencia Salarial (*************************************************************************************************
Company: John Hancock Life Insurance Company (U.S.A.)
$38.6k-64.3k yearly Easy Apply 60d+ ago
Call Center Sales Representative
Charter Spectrum
Customer service agent job in Mililani Town, HI
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction.
What our Call Center Sales Representatives Enjoy Most About the Role
* Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
* Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
* Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
* Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Skills & Abilities
* Clear, straightforward, and professional communication with customers and colleagues.
* Proven sales techniques with consistent achievement of sales goals.
* Proficiency in computer and consumer electronics.
* Competence in using personal computers and relevant software applications, including billing systems.
* Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks.
* Demonstrated judgment and initiative in accomplishing job duties.
* Working knowledge of cable communications products and services, including TV, internet, and telephone.
Preferred Qualifications
* 2 + years call center sales experience.
#LI-YY1
CCS126 2025-67405 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $37.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $12,625.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
$20-37 hourly 1d ago
Rental Car Customer Service Agent
Managed Labor Solutions
Customer service agent job in Urban Honolulu, HI
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car CustomerServiceAgent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally
Benefits:
Health insurance
Dental insurance
Flexible schedule
What we require:
Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customerservice experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English
Extra points for this
6 months of customerservice experience
Previous experience in baggage handling or customer-facing role
JOB CODE: HNL
$31k-38k yearly est. 60d+ ago
Customer Service Call Agent
Obran Cooperative
Customer service agent job in Urban Honolulu, HI
The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program!
What You'll Be Doing:
• Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more
• Help users reset passwords and related application activity
• Answer questions about the program equipment and supplies
• Review invoices and payment history with industry partners
• Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable
• Proactively call out to customers when needed for service-related matters
• Participate in special projects and perform other duties as needed
Requirements
What Required Skills You'll Bring:
• Good verbal communication
• Cheerful and helpful attitude
• Dependable and punctual engagement
• Data entry skills
What Desired Skills You'll Bring:
• Pleasant telephone manner; excellent written and verbal communication skills
• Strong PC skills, knowledge of MS Office Suite
• Experience working with iPad tablet software and/or printer hardware
• Strong problem solving skills
• Ability to adapt to new information and procedures
• Ability to handle challenging situations by exhibiting composure and empathy
• Strong analytical and technical aptitude would be a definite asset
is eligible for a $600 sign-on bonus. Position Function:
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
Prepare update forms for deposit and loan accounts, such as address and phone number changes.
Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
Education:
High School diploma or equivalent
Experience:
1+ year of customerservice experience
Competencies:
Achieving Results - Perseverance
Achieving Results - Decisiveness
Communication & Influencing - Approachability
Operating Skills - Time Management
Self-Management - Adaptability
Knowledge, Skills & Abilities:
Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
is eligible for a $600 sign-on bonus. Position Function:
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
Prepare update forms for deposit and loan accounts, such as address and phone number changes.
Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
Education:
High School diploma or equivalent
Experience:
1+ year of customerservice experience
Competencies:
Achieving Results - Perseverance
Achieving Results - Decisiveness
Communication & Influencing - Approachability
Operating Skills - Time Management
Self-Management - Adaptability
Knowledge, Skills & Abilities:
Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$51k-63k yearly est. Auto-Apply 26d ago
Customer Success Rep
Tropic Fish Hawaii
Customer service agent job in Urban Honolulu, HI
Aloha,
Join our experienced team at Tropic Fish Hawaii, the largest seafood company in the state. We pride ourselves on delivering the highest quality seafood with unmatched service and reliability. As a Customer Success Representative, your skills and dedication will help us strengthen customer relationships, expand sales opportunities, and uphold our reputation as Hawaii's trusted seafood partner.
POSITION SUMMARY
The Customer Success Representative is responsible for managing assigned house accounts, driving sales growth, and ensuring customer satisfaction. This role involves introducing and promoting new and existing products, accurately processing orders, and maintaining strong, professional relationships with clients. The position requires effective communication, attention to detail, and a proactive approach to supporting customer needs and company goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Promote and sell new and existing products and services using professional sales practices.
Accurately process incoming phone orders and enter them into the company ordering system.
Build and maintain positive, long-term relationships with business clients.
Consistently achieve or exceed sales goals and revenue targets set by the Director of Sales.
Maintain accurate and up-to-date account records, including contacts, phone numbers, emails, and special requirements.
Partner with the Office Manager on pricing strategies, promotions, contracts, and marketing programs.
Prepare timely reports (daily, weekly, monthly) as required.
Use the company portal to access customer and stock information, ensuring order accuracy.
Provide the Office Manager with market feedback, customer concerns, and recommendations for solutions.
Conduct product demonstrations as needed.
Clearly communicate with customers regarding production updates, delays, and resolutions.
Collaborate with the sales team and contribute to overall company success.
MINIMUM QUALIFICATIONS AND EXPERIENCE
High School Diploma required; Bachelor's Degree preferred.
At least 1 year of seafood industry sales experience or 2 years in product sales.
Strong ability to work under pressure, meet deadlines, and exercise sound judgment with confidential information.
Proven skills in sales, communication, time management, organization, and negotiation.
Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort with technology.
Strong interpersonal skills with a demonstrated ability to build positive client relationships.
Valid driver's license, current registration, and proof of insurance; clean driving abstract required.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Weekend availability
Work Location: One location
Health insurance
$51k-63k yearly est. 60d+ ago
Customer Success Representative
Zmana
Customer service agent job in Urban Honolulu, HI
Customer Success Representative Z MANA Smart Security - Honolulu, HI
We:
Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on this journey as we bring new technologies and excellent customerservice to the islands.
Benefits
Competitive Pay DOE
Product specific training
Medical, Dental, Vision
401K
You:
Are passionate about customer satisfaction and will do whatever it takes to keep the customer happy.
Are a person of integrity and strong character that can help us build our vision
Are a world class Salesperson with an extensive background in Security and alarm systems
Have Leads in the pipeline and can bring a strategy for generating new leads
Understand account generation and the Security as A Service modeling structure.
Z MANA Sales representatives will have working knowledge in the C15 (A) (B) /Low Voltage world (Alarm systems, Access Controls, Security Surveillance, Telecommunications, etc...) and be able to sell products, goods, and services to customers. The potential applicant should have some key contacts that they can also bring to the organization.
Responsibilities and Duties
The Customer Success representatives will work with customers to find what they want, create solutions and ensure a smooth sales process. The Customer Success representative will work to find new sales leads, through our known leads, client referrals, etc. Sometimes, sales representatives will focus on inside sales, which typically involves "cold calling" for new clients while in an office setting, or outside sales, which involves visiting clients in the field with new or existing clients. Often, these sales representatives will have a combination inside/outside sales job.
Qualifications and Skills
Need to be able to sell and close deals.
CustomerService Skills: The customer is always right. You will need to be able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
Having a working knowledge of the C15/Low Voltage world.
Excellent computer skills and Phone application familiarity
Working knowledge of Smart home and security alarm systems, 2GIG, Alarm.com a plus
Taking the necessary training courses to familiarize yourself with the product line of the company.
Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have.
Flexibility: You might have to work long hours, nights or weekends.
Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.
Required experience: Sales: 2 years (preferably in the Security Alarm Industry)
Prior work experience interfacing with customers
$51k-63k yearly est. 60d+ ago
Adventure Readiness Specialist - Service
Rivian 4.1
Customer service agent job in Urban Honolulu, HI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary range / Hourly Rate for Hawaii Based Applicants: $19.01 -21.84 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
$19-21.8 hourly 12d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service agent job in Urban Honolulu, HI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
14
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
$29k-36k yearly est. Auto-Apply 60d+ ago
Ticket Agent - Resident Shows
Cirque Du Soleil Entertainment Group
Customer service agent job in Urban Honolulu, HI
***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***
***As this position in based in the United States, the job description is available in English only.***
___________________________Ticket AgentSales, Marketing and Communications
Part-Time Position
We are looking for a Ticket Agent to join the Box Office team for ‘AUANA, our new production in Honolulu, Hawai‘i, part of the Resident Shows Division (RSD) with Cirque du Soleil Entertainment Group (CDSEG). The main objective of this role is to provide guests with world-class customerservice, maintain up-to-date knowledge of pricing, availability, and seating options, and speak knowledgably about ‘AUANA and the other shows in the Cirque du Soleil RSD portfolio. Assist with crowd control and ensure a smooth entry for guest. The ideal candidate will be an outgoing, charismatic, and engaging individual that is excited to be part of the opening team for a first-of-its-kind entertainment offering in Hawai‘i. You are detail-oriented, reliable, and able to work quickly and accurately while maintaining a professional and welcoming demeanor.
The Ticket Agent will have the opportunity to:
· Process merchandise sales, ticket sales and VIP Experience upsells, ensuring prompt and courteous service to all guests; · Assist sales department with group reservation inquiries, bookings, group check-ins and will call · Build Customer Accounts in Outbox with accurate guest information; · Utilize and balance a cash drawer and ticket sales with various tender types; · Provide educated answers to guest questions and able to furnish detailed information regarding ‘AUANA show details, Cirque du Soleil Entertainment Group, and the OUTRIGGER Waikiki Beachcomber Hotel facilities and services; · Resolve guest issues within scope of authority and escalate to supervisor as necessary; · Maintain up-to-date knowledge on Cirque ticketing policies and purchase agreement information; · Contribute to a positive work-life environment at the box office that promotes customerservice, sales, and safety; · Maintain a neat work environment and a clean and presentable demeanor based on Cirque du Soleil's appearance policy; · Maintain communication with Box Office Managers regarding ticketing problems and or customerservice issues; · Complete other related job duties as assigned.
What does it take for this role? The following hard skills are the basics of what's needed to be successful in this position:
· Previous customerservice experience in a ticketing, live entertainment, or similar work environment; · Knowledge of Outbox or other similar ticketing platform; · Possess the ability to learn ticketing software and retain a high level of complex information. · Be comfortable working in a loud environment; · Be calm, motivated, polite, and courteous; · Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in uniform shirt, black pants, black socks, and black shoes (no logos); · Understand and exemplify a high standard of customerservice and hospitality; · Strong attention to detail; · Working fast and efficiently under pressure; · Ability to provide excellent customerservice and be a team player; · Availability to work varied shifts, including weekends and holidays; · Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; · Fluent in English, both written and spoken; Fluent in other languages, such as Japanese is an asset; · Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one's identity and work authorization.
Compensation: · The hourly rate for this position is $19 USD/hour. · This rate is location-specific and compensation in other geographies may vary. Relocation: ** Please note: This position is required to be on-site in Hawai'i. There will be no relocation assistance provided for this position.**
As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we're talking about, firsthand.
Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won't pretend like we have every answer, that's why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.
When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:
· Teamwork - we thrive with collaborative teams, regardless of titles or departments; · Respect - when we ask someone to join our team, it's because we trust and respect you; · Integrity - whether you work behind-the-scenes or in the office, you're being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important; · Authenticity - we want you to bring your full self to work, this is a place where you don't need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number; · Being heard - you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard!
Come create with us and let us show you what a “circus family” feels like!
Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin, or ancestry.
$19 hourly Auto-Apply 60d+ ago
Passenger Service Lead Agent
G2 Secure Staff 4.6
Customer service agent job in Urban Honolulu, HI
.
$30k-35k yearly est. 1h ago
Customer Service Representative
Honsador Lumber 3.5
Customer service agent job in Kailua, HI
is based out of Kailua-Kona. *
*MUST BE CURRENTLY LIVING IN HAWAII
Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo.
Responsibilities:
Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business.
Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups.
Develop profitable business with new customers through excellent selling, customerservice and problem-solving.
Continuously improve and maintain in-depth product knowledge and expertise.
Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
Follow a product/supply checklist for each customer's job and up-selling additional products and supplies.
Accept payment and apply it to the appropriate customer account.
Follow up on deliveries to ensure materials arrived complete and on time as promised.
Qualifications:
Previous experience in sales, new construction and/or commercial projects preferred
Knowledge of building materials, building process, and local building codes preferred
Excellent communication and interpersonal skills
Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
Effective time management and prioritization skills
Ability to work in a fast-paced environment
Experience working in a team atmosphere
Must take and pass drug test and consent to a background check
Competencies:
Customer Focus
Building Trust
Communication
Sense of Ownership
From
$31k-36k yearly est. Auto-Apply 60d+ ago
Call Center Operator
Hawai'i Island Community Health Center 3.8
Customer service agent job in Kailua, HI
Join Our Team as a Call Center Operator!
Are you passionate about providing excellent customerservice and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team!
Position Summary:
As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customerservice.
Key Responsibilities:
Answer a high volume of inbound calls promptly and courteously.
Screen calls and connect callers to the appropriate departments or individuals.
Provide general information about our programs, functions, and services.
Assist with scheduling, rescheduling, canceling, and confirming clinic appointments.
Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments.
Maintain daily records of patient calls and encounters.
Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude.
Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints.
Register new patients and update registration information for existing patients.
Collect and update personal, demographic, health, and insurance information accurately in the patient's chart.
Follow department protocols in handling difficult, angry, or disruptive callers.
Participate in ongoing customerservice, telephone, and software skills training.
Requirements:
High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education.
Basic knowledge of general office procedures including filing, copying, and faxing.
Ability to use a computer to enter patient data and retrieve information.
Ability to work on multiple tasks within established deadlines.
Ability to work under the direction of a Manager and follow instructions.
Initiative to resolve patient concerns and problems.
Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients.
Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language.
Why Join Us?
At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact.
Apply Today!
If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!
$32k-37k yearly est. Auto-Apply 21d ago
Customer Services Agent
Sixt USA 4.3
Customer service agent job in Kailua, HI
Ready to elevate your customerservice game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $22.50 per month - plus, an exciting bonus plan that rewards your success.
YOUR ROLE AT SIXT
You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs
YOUR SKILLS MATTER
Education & Experience You have a high school diploma or GED and at least 1 year of customerservice experience
Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Bonus Plan Take advantage of a bonus plan based on performance
Employee Assistance Program Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customerservice are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
$22.5 hourly 6d ago
Customer Service Call Agent
Obran Cooperative
Customer service agent job in Urban Honolulu, HI
The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: * Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more
* Help users reset passwords and related application activity
* Answer questions about the program equipment and supplies
* Review invoices and payment history with industry partners
* Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable
* Proactively call out to customers when needed for service-related matters
* Participate in special projects and perform other duties as needed
What Required Skills You'll Bring:
* Good verbal communication
* Cheerful and helpful attitude
* Dependable and punctual engagement
* Data entry skills
What Desired Skills You'll Bring:
* Pleasant telephone manner; excellent written and verbal communication skills
* Strong PC skills, knowledge of MS Office Suite
* Experience working with iPad tablet software and/or printer hardware
* Strong problem solving skills
* Ability to adapt to new information and procedures
* Ability to handle challenging situations by exhibiting composure and empathy
* Strong analytical and technical aptitude would be a definite asset
$31k-38k yearly est. 60d+ ago
Ticket Agent - Resident Shows
Cirque Du Soleil Entertainment Group
Customer service agent job in Urban Honolulu, HI
***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***
***As this position in based in the United States, the job description is available in English only.***
___________________________Ticket AgentSales, Marketing and Communications
Part-Time Position
We are looking for a Ticket Agent to join the Box Office team for ‘AUANA, our new production in Honolulu, Hawai‘i, part of the Resident Shows Division (RSD) with Cirque du Soleil Entertainment Group (CDSEG). The main objective of this role is to provide guests with world-class customerservice, maintain up-to-date knowledge of pricing, availability, and seating options, and speak knowledgably about ‘AUANA and the other shows in the Cirque du Soleil RSD portfolio. Assist with crowd control and ensure a smooth entry for guest. The ideal candidate will be an outgoing, charismatic, and engaging individual that is excited to be part of the opening team for a first-of-its-kind entertainment offering in Hawai‘i. You are detail-oriented, reliable, and able to work quickly and accurately while maintaining a professional and welcoming demeanor.
The Ticket Agent will have the opportunity to:
· Process merchandise sales, ticket sales and VIP Experience upsells, ensuring prompt and courteous service to all guests; · Assist sales department with group reservation inquiries, bookings, group check-ins and will call · Build Customer Accounts in Outbox with accurate guest information; · Utilize and balance a cash drawer and ticket sales with various tender types; · Provide educated answers to guest questions and able to furnish detailed information regarding ‘AUANA show details, Cirque du Soleil Entertainment Group, and the OUTRIGGER Waikiki Beachcomber Hotel facilities and services; · Resolve guest issues within scope of authority and escalate to supervisor as necessary; · Maintain up-to-date knowledge on Cirque ticketing policies and purchase agreement information; · Contribute to a positive work-life environment at the box office that promotes customerservice, sales, and safety; · Maintain a neat work environment and a clean and presentable demeanor based on Cirque du Soleil's appearance policy; · Maintain communication with Box Office Managers regarding ticketing problems and or customerservice issues; · Complete other related job duties as assigned.
What does it take for this role? The following hard skills are the basics of what's needed to be successful in this position:
· Previous customerservice experience in a ticketing, live entertainment, or similar work environment; · Knowledge of Outbox or other similar ticketing platform; · Possess the ability to learn ticketing software and retain a high level of complex information. · Be comfortable working in a loud environment; · Be calm, motivated, polite, and courteous; · Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in uniform shirt, black pants, black socks, and black shoes (no logos); · Understand and exemplify a high standard of customerservice and hospitality; · Strong attention to detail; · Working fast and efficiently under pressure; · Ability to provide excellent customerservice and be a team player; · Availability to work varied shifts, including weekends and holidays; · Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; · Fluent in English, both written and spoken; Fluent in other languages, such as Japanese is an asset; · Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one's identity and work authorization.
Compensation: · The hourly rate for this position is $19 USD/hour. · This rate is location-specific and compensation in other geographies may vary. Relocation: ** Please note: This position is required to be on-site in Hawai'i. There will be no relocation assistance provided for this position.**
As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we're talking about, firsthand.
Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won't pretend like we have every answer, that's why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.
When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:
· Teamwork - we thrive with collaborative teams, regardless of titles or departments; · Respect - when we ask someone to join our team, it's because we trust and respect you; · Integrity - whether you work behind-the-scenes or in the office, you're being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important; · Authenticity - we want you to bring your full self to work, this is a place where you don't need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number; · Being heard - you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard!
Come create with us and let us show you what a “circus family” feels like!
Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin, or ancestry.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$19 hourly 15d ago
Call Center Operator
Hawai'i Island Community Health Center 3.8
Customer service agent job in Kailua, HI
Job Description
Join Our Team as a Call Center Operator!
Are you passionate about providing excellent customerservice and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team!
Position Summary:
As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customerservice.
Key Responsibilities:
Answer a high volume of inbound calls promptly and courteously.
Screen calls and connect callers to the appropriate departments or individuals.
Provide general information about our programs, functions, and services.
Assist with scheduling, rescheduling, canceling, and confirming clinic appointments.
Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments.
Maintain daily records of patient calls and encounters.
Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude.
Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints.
Register new patients and update registration information for existing patients.
Collect and update personal, demographic, health, and insurance information accurately in the patient's chart.
Follow department protocols in handling difficult, angry, or disruptive callers.
Participate in ongoing customerservice, telephone, and software skills training.
Requirements:
High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education.
Basic knowledge of general office procedures including filing, copying, and faxing.
Ability to use a computer to enter patient data and retrieve information.
Ability to work on multiple tasks within established deadlines.
Ability to work under the direction of a Manager and follow instructions.
Initiative to resolve patient concerns and problems.
Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients.
Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language.
Why Join Us?
At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact.
Apply Today!
If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!
How much does a customer service agent earn in Waipahu, HI?
The average customer service agent in Waipahu, HI earns between $29,000 and $41,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Waipahu, HI