Customer service and serving vs caterer/server

Differences between customer service and serving and caterer/server duties and responsibilities

Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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Caterer/server example responsibilities.

• Experience caterer, providing services from assembling full-service buffets to serving guests at outside catering events and private parties at restaurants.
• Handle cash and credit transactions accurately through the provided POS system
• Perform accurate POS system transactions for in-seat patrons; beverage and alcohol orders.
• Monitor and maintain cleanliness, sanitation, and organization of assign stations and service areas.
• Experience training new employees, working as a server, service bartending, as well as catering large events.
• Inventory control, stocking food and beverage trail, planning events, bartending, catering, and serving guest at parties.
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