Customer service and serving vs customer service attendant

Differences between customer service and serving and customer service attendant duties and responsibilities

Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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Customer service attendant example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Assess customer orders for accuracy, cleanliness and organization of customer area.
• Assist in cashiering and point of sale (POS) system procedures during busy hours.
• Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
• Carry and unload groceries accordingly.
• Bag groceries and organize inventory displays.
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