Customer service and serving vs fine dining server

Differences between customer service and serving and fine dining server duties and responsibilities

Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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Fine dining server example responsibilities.

• Schedule and prioritize workload while managing multiple tasks as a representative of this distinctive establishment frequent by wine enthusiasts.
• Maintain Microsoft windows base computer system.
• Work closely with management to implement new organizational systems to facilitate efficient wine service and inventory.
• Craft featured cocktails and signature drinks when bartending.
• Inform chefs if guests have any allergies or other requests.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
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