Customer service and serving vs manager, custom support and services

Differences between customer service and serving and manager, custom support and services duties and responsibilities

Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
Show more

Manager, custom support and services example responsibilities.

• Achieve ISO 9001-2000 certification for supply chain.
• Lead assimilation activities, and execute tactical plans to integrate an additional EDI messaging support unit, acquire by OpenText.
• Manage conversion from proprietary CRM to SalesForce.com.
• Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
• Ensure successful compliance for ITIL, SAS 70 and SOX audits.
• Fix problems on client's server using SQL.
Show more