Customer service associate jobs in Mounds View, MN - 4,363 jobs
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Shift Manager - Customer Service Associate (Restaurant)
Taco Bell-Red Wing 4.2
Customer service associate job in Red Wing, MN
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods.
Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.
You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.
Shift Leader Core Values: Accountability & Integrity: - Consistently demonstrates integrity in actions and expectations - Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner - Scheduling and deploying the Team correctly - Monitors the performance of each Team Member and hold them accountable for standards and expectations.
- Ensures a quality customer experience by driving fast and friendly service - Maintains point of sale system by reporting all system failures and verifies download accuracy (e.
g.
pricing updates, menu changes).
- Ensure health and safety standards are met - Adheres to all local, state, and federal laws and guidelines.
Family & Teamwork: - Creates unity in the team by building cross functional relationships - Respond to Team Member questions and resolves employee issues in a timely manner.
- Provide a restaurant that is a safe place for team members to work and customers to visit - Able to navigate challenging situations and provide appropriate guidance - Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences - Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
- Instills a recognition culture that creates a positive work environment Excellence: - Strategic planner creates short term and long-term strategies for restaurant success - Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments - Sourcing, hiring, and developing excellent Team Members - Conducting New Hire orientation and developing the training plan for each new hire - Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
Empowerment: - Provides learning and development opportunities for all Team Members.
- Consistently demonstrates active and timely coaching capabilities.
- Seeks and shares ideas to help others succeed Required or Preferred Experience: - Must be at least 18 years of age.
- High school diploma or equivalent.
Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours.
These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time.
Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers.
This job description is intended to describe the general level of work being performed.
It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.
or any of its affiliates.
If hired, the franchisee will be your only employer.
Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
” $12 per hour - $24 per hour
$12-24 hourly 1d ago
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Restaurant Cook - Customer Service Associate (Restaurant)
Taco Bell-Red Wing 4.2
Customer service associate job in Red Wing, MN
Taco Bell - Red Wing is looking for a Restaurant Cook to join our team in Red Wing, MN. This position is full time or part time. The restaurant cook is responsible for food preparation that meets or exceeds hospitality and service standards and must be able to prepare all foods to meet quantity and deadline requirements.
As a restaurant cook at Taco Bell - Red Wing you will prepare food items according to the menu, recipes, and special dietary or nutritional restrictions.
You will also determine food and supplies needed to keep the kitchen running and stocked during service.
Cooks make sure that proper health procedures are followed.
You should maintain or exceed standards of appearance, cleanliness, hygiene, and health.
Previous cook, line cook, prep cook, sous chef or other back of house (BOH) experience is beneficial.
High school diploma or equivalent preferred but not mandatory.
Food Handlers certification or willingness to obtain.
Most importantly, a strong work ethic and a willingness to learn will help you go far at Taco Bell - Red Wing.
$27k-34k yearly est. 1d ago
Energy Programs Customer Engagement Associate
Frontier Energy, Inc.
Customer service associate job in Chanhassen, MN
At Frontier Energy, we're more than just engineers and professionals-we're a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future.
We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference.
Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that's shaping the future of energy while leaving a positive impact on the world.
The Energy Programs Customer Engagement Associate will engage directly with end users, contractors, and trade allies to promote and document energy-efficient upgrades across building systems such as lighting, HVAC, motors, and controls within Frontier Energy's Minnesotaservice area.
Key Responsibilities
Conduct in-person, virtual, and phone-based outreach, including cold calls, to engage new and existing program participants such as building owners, facility managers, and contractors,.
Build and maintain strong, enduring relationships with a portfolio of customers, trade allies, and contractors, to drive ongoing project flow and sustained engagement with Frontier Energy's programs.
Use technical knowledge of building systems (lighting, HVAC, motors, and controls) to support customer pursuit of energy conservation opportunities.
Proactively schedule and perform site visits to pursue customer engagement activities including presentations, meetings, and audit and project support.
Serve as a trusted advisor, helping participants understand energy efficiency benefits, navigate program requirements, and maximize available incentives.
Deliver persuasive yet genuine communication that influences participation and drives measurable program impact without relying on scripted sales methods.
Develop and execute strategic engagement campaigns that align with program goals and community needs.
Track and report on participation metrics, outreach effectiveness, and project progress.
Identify participation barriers and collaborate with program leadership to develop effective solutions.
Travel regularly throughout Frontier Energy's Minnesotaservice area for site visits, meetings, and outreach events.
Support additional activities related to energy conservation, analysis, reporting, and customerservice as needed.
Required Qualifications
2-3 years of experience in outreach, customer engagement, energy efficiency, HVAC, or related technical or field-based roles.
Strong verbal and written communication skills, with the ability to convey complex technical information clearly and persuasively.
Proven ability to initiate conversations (cold calling) and convert interest into lasting relationships that generate short-term engagement and long-term participation.
Demonstrated skill in influencing stakeholders-contractors, customers, and community partners-through credibility and authenticity rather than pressure tactics.
Excellent organizational and time management skills with the ability to handle multiple priorities.
Proficiency in Microsoft Word , Excel , PowerPoint , and Outlook .
Preferred Qualifications
Knowledge of building systems and energy efficiency measures, including HVAC, lighting, motors, and controls.
Experience conducting energy audits, site verifications, or rebate processing.
Prior experience in community or contractor outreach within the energy efficiency or construction sectors.
Familiarity with utility-sponsored energy efficiency programs and associated reporting or compliance processes.
Proven success developing long-term professional relationships that result in sustained program growth.
Adjustments made to better focus on activities driving projects with existing customers.
$30k-42k yearly est. 3d ago
eCommerce Customer Experience Specialist
Curio Brands 3.7
Customer service associate job in Minneapolis, MN
About the Role
At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland.
This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customerservice that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty.
***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI***
What You'll Do
System Optimization & Operational Excellence
Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency.
AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch.
Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem.
Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements.
Deliver Premium, Personalized Service & Support
Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations.
End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution.
Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland.
Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence.
Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints.
As a Curio Team Member
You exemplify CURiO Cornerstones and strive for personal leadership in your role.
You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment.
You take ownership of your professional development by seeking learning opportunities and staying current in your field.
You manage your time effectively and work with others to contribute to team and company goals.
You maintain and protect company proprietary information.
You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace.
You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description.
What You'll Bring
Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify.
Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses.
Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving.
Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues.
Additional Information
Travel Requirement: up to 5%
Work Environment: General office or home office environment
Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds.
When in a facility, occasional exposure to dusty and fragrant conditions
Health & Welfare Benefits
Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise:
Medical, Dental, Disability Insurance (cost shared)
Life/ AD&D Insurance (employer paid)
Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D
401(k) - After 6 months of employment on next quarterly entry date
Equal Opportunity Employer
Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
$31k-37k yearly est. 2d ago
Customer Support Representative
Corps Team 4.0
Customer service associate job in Plymouth, MN
Our client, a leader in the power sports industry, is seeking a Customer Support Representative for a 6+ month contract assignment (with potential to extend/convert to perm) in Plymouth, MN. This role is hybrid.
Schedule:
Training Period Week 1: Tues-Fri, 8hr days (onsite Tues, Wed, Thurs)
Training Period Week 2: Mon-Fri, 8hr days (onsite Tues, Wed, Thurs)
Regular Schedule After Training: Thurs-Sun (onsite Thurs, remote Fri-Sun); 4, 10-hour days (8am-7pm).
Overview:
As a member of the Service and Operations Support Team, the Customer Support Representative will support Outfitter and Dealer daily operations. They are responsible for providing first line outfitter support by phone and email and escalating as appropriate. The Customer Support Representative Team is dedicated to delivering exceptional customer experiences.
Essential Responsibilities:
Outfitter Support:
Operate as the first point of contact for Outfitters (B2B) via CRM and phone system.
Ensure timely and accurate responses to daily Outfitter program inquiries.
Provide ad-hoc training to Outfitters related to adventure tools and processes such Check In/Out Process, Insurances, Accounting, and Program policies.
Communicate pertinent information about Outfitters/Members to leadership team. Details may include competitive intelligence, expansion and growth initiatives, marketing activities, support trend/concerns.
Ability to recognize unique situations and escalate as needed.
Partner with Regional Account Managers to build long term relationships.
Work collaboratively and cross functionally with all internal functions.
Member Support:
Provides a premium experience for the membership program. Empowered to resolve issues and deliver solutions that create a positive customer interaction.
Operates as the first point of contact for customer support; handling inquiries and requests from members, and handing off leads to the Sales team.
Facilitates member reservations; familiar with catalog offerings, knowledgeable of process and requirements, maintains accurate reservation data, and supports member bookings.
Internal Team Support:
Assist internal teams on data entry and other ad-hoc projects.
Tier 1 support via case platform.
Qualifications:
Bachelor's degree in business or related field preferred.
Must be open to working nights/weekends (as scheduled).
Proven track record of excellent customerservice.
Strong attention to detail.
Ability to understand and follow process flows, white challenging the status quo in an effort to improve the overall program.
Must be able to build rapport in verbal and written communications.
Takes initiative with the ability to anticipate the needs of the customer.
Must be able to negotiate challenges, remove barriers, and work through issues.
Superior interpersonal skills.
Ability to work professionally and effectively with a diverse group of individuals, building strong relationships with Outfitters and team members, and resolve conflicts or concerns as they arise.
Pay Rate: $22-24/hr on weekdays with a $1 increase on Saturdays and Sundays.
$22-24 hourly 1d ago
Customer Experience & Order Solutions Specialist
Ultimate Staffing 3.6
Customer service associate job in Minneapolis, MN
Customer Experience & Order Specialist
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Pay: $21-$23/hr (DOE)
About the Role
We're looking for a CustomerService Specialist who thrives in a fast-paced environment and enjoys delivering exceptional service. This unique position combines E-Commerce Customer Support with Order Management responsibilities, offering variety and growth for someone who loves helping customers and solving problems.
What You'll Do
Customer Support:
Respond to inquiries via Zendesk, email, chat, and phone with professionalism and care.
Provide order details, assist with product questions, and resolve complaints promptly.
Track shipments and communicate with carriers to ensure timely delivery.
Process returns, issue refunds, and provide shipping labels.
Order Management:
Receive and process customer orders via phone, email, and fax.
Accurately enter orders into systems, confirm details, and ensure compliance with policies.
Prepare sample packets and product information for customers and events.
Generate freight quotes and coordinate shipping logistics.
Collaboration & Reporting:
Document interactions and resolutions in CRM systems.
Communicate trends, issues, and improvement ideas to management.
Assist with special projects and maintain organized records.
What We're Looking For
Experience:
2+ years of customerservice experience (B2C preferred).
E-commerce experience and familiarity with Zendesk a plus.
Knowledge of CRM systems (ACT! or similar) is a plus.
Skills:
Strong written and verbal communication skills.
Proficient in Microsoft Office.
Ability to multitask and manage priorities effectively.
Solution-oriented problem-solving mindset.
Other Requirements:
High school diploma or GED.
Comfortable working in-office (and okay with dogs in the workplace!).
Why Join Us?
Competitive pay and consistent weekday schedule.
Opportunity to work on diverse tasks across customerservice and order management.
Collaborative team environment with room for growth.
Ready to make an impact? Apply today and help us deliver exceptional service to our customers!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$21-23 hourly 3d ago
Customer Service Technician
Akkodis
Customer service associate job in Bloomington, MN
Akkodis is seeking a CustomerService Technician for a Contract position with a client located in Bloomington, MN. Ideally looking for applicants to have a solid background in manufacturing and dispatching.
Pay Range: $22-25/hr. The rate may be negotiated based on experience, education, geographic locations and other factors.
Job Overview:
We are seeking experienced CustomerService Technician familiar with overseeing dispatching Tasks. This job is fit for you if you come in with experience into customer support and dispatching technicians.
If you are interested in this CustomerService Technician job in Bloomington, MN, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************
The Company will consider qualified applicants with arrest and conviction records.
$22-25 hourly 1d ago
Customer Experience Specialist
LHH 4.3
Customer service associate job in Minneapolis, MN
Customer Experience Specialist (Nights & Weekends)
Remote after training | Monthly onsite visit required
Pay: $21.50
Temp to hire, full time 40 hours
Are you someone who thrives on solving problems, creating seamless experiences, and building meaningful customer relationships? We're looking for a Customer Experience Specialist to join our team and be the voice our customers trust-especially when it matters most.
This role is ideal for someone who enjoys working independently during off-peak hours while still being part of a collaborative, high-performing team. After training, the position is remote with the expectation of one onsite visit per month.
🌟 What You'll Be Doing
CustomerService Excellence
Build strong, trust-based relationships by understanding customer needs and delivering tailored solutions.
Communicate proactively with customers, carriers, suppliers, and internal teams to ensure smooth operations.
Handle challenging conversations with professionalism and empathy.
Provide timely updates and manage exceptions with a solution-oriented mindset.
Monitor service quality, identify issues, and implement improvements.
Analyze customer data and KPIs to drive performance and accuracy.
Support pricing strategies and identify opportunities to grow business through customer insights.
Process Optimization
Use tools and best practices to streamline workflows and reduce manual tasks.
Ensure consistency across the network by following and improving SOPs.
Leverage data to identify service gaps and implement enhancements.
Collaborate with internal teams to ensure processes are efficient and scalable.
Operational Execution
Track orders using technology and take corrective action when needed.
Execute customer-specific workflows and SOPs to deliver cost-effective solutions.
Resolve issues quickly and offer alternative options to maintain service excellence.
Partner with operations teams to standardize and improve task execution.
Take ownership of your responsibilities and deliver results that exceed expectations.
🎯 What We're Looking For
A proactive communicator with a customer-first mindset.
A problem-solver who thrives in a fast-paced, collaborative environment.
Someone who embraces technology and data to drive decisions.
A team player who takes initiative and follows through.
If you're ready to make a meaningful impact and grow your career in a dynamic, customer-focused environment-apply today!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
$21.5 hourly 2d ago
Seasonal Sales Associate
Tailored Brands 4.0
Customer service associate job in Minneapolis, MN
We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
We Have Immediate Openings - Start Right Away!
Competitive hourly rates
Flexible schedules to meet your availability!
Generous employee discount on first purchase
Ongoing discounts on purchase made at any Tailored Brands store.
What You Bring:
Customerservice - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day
Desire to learn and adapt to new programs
Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment.
Our Seasonal Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to:
Engage as a member of a high-performing team through trust, commitment, and a focus on results.
Build a relationship with your customer from greeting through post-sale contact.
Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
Handle the cash register, as a cashier, at the point of sale in the store.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Pay Range: $13.00 - $16.25 / hourly
We take into consideration an individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
$13-16.3 hourly 8d ago
Customer Service Representative
Russell Tobin 4.1
Customer service associate job in Wayzata, MN
Russell Tobin's client, an American wholesale and distribution company, is hiring a CustomerService Support - Order Management in Wayzata, MN
Apply Now!
Employment Type: Contract/Onsite
Duration: 4+ months with possible extension or conversion
Pay range: $19/hr - $19.66/hr
Schedule: Mon - Fri, 7:45 AM - 4:15 PM CST
Position Summary:
The CustomerService Support 1 will support routine customer-facing activities within the order management process. This role involves executing established customerservice tasks related to order intake, confirmation, processing, and fulfillment. The ideal candidate will help streamline internal processes to ensure a seamless customer experience and assist in resolving basic administrative or procedural issues.
Key Responsibilities:
Assist in identifying potential obstacles within the order management process and work with internal teams to take corrective actions as directed.
Help update internal stakeholders on order status and any related issues.
Support the generation of order-related documents in accordance with established procedures.
Aid in resolving simple administrative or clerical issues related to order confirmation, processing, and fulfillment, following defined procedures.
Support processing of standard customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability.
Follow standard protocols to communicate order status, invoice details, contract balances, and necessary order completion information to customer-facing representatives.
Handle moderately complex clerical, administrative, technical, or customer support issues under general supervision, escalating more complex matters as appropriate.
Perform other duties as assigned.
Minimum Qualifications:
High school diploma, secondary education level, or equivalent.
Minimum of two years of related work experience.
Basic PC proficiency, including Microsoft Outlook, Word, and Excel.
Ability to lift up to 35 lbs.
Effective verbal and written communication skills.
Preferred Qualifications:
Entry-level customerservice experience.
1-2 years of experience in mail and delivery services.
1-2 years of dock or logistics support experience.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$19 hourly 5d ago
Customer Service Representative I
Treasure Island Resort & Casino 4.1
Customer service associate job in Cottage Grove, MN
* Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints
Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information
Alert Security to potential problems and emergencies
Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers
Assist in promotional events as needed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year call center or reservation agent experience preferably in a hotel or casino environment
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Must be able to read and write English
Proven to accurately type 35 wpm
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to maintain a fast paced work environment
Ability to enthusiastically and professionally sell and / or up-sell property amenities
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to operate phone and computer systems simultaneously
Working knowledge of phone systems and computer applications
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel infrequently
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
$18 hourly 2d ago
Legal Service Expert
Ameriprise Financial 4.5
Customer service associate job in Minneapolis, MN
The Legal Service Expert is responsible for ensuring the accurate and timely processing of legal documents in compliance with state and federal regulations. This role serves as a key liaison between internal teams and external parties, providing updates, resolving issues, and driving process improvements. Additionally, the position supports client account maintenance and contributes to firm-wide and team-level operational enhancements.
Key Responsibilities
Legal Document Processing
* Complete processing of legal documents received, including but not limited to subpoenas, garnishment papers, tax levies, summons, support orders, and information requests.
* Review all documents in their entirety and execute requested actions in compliance with state and federal regulations and company procedures.
* Maintain accurate and detailed record-keeping for all processed documents.
Legal Response Development
* Develop and maintain standardized legal response templates to ensure consistency and compliance.
* Respond to judicial requests promptly while adhering to internal corporate and legal policies.
Bankruptcy Document Management
* Handle all company-received bankruptcy documents with precision and confidentiality.
* Respond to courts within required timeframes and ensure accuracy in completed documentation.
Coordination and Communication
* Coordinate legal activities related to court-generated requests with corporate office employees, field personnel, courts, and agencies.
* Ensure compliance with legal requirements while safeguarding the confidential nature of all information.
Required Qualifications
* Bachelors degree or equivalent (4-years)
* 0-1 years relevant experience
Preferred Qualifications
* Strong problem solving skills; organizational and time management skills including ability to meet tight deadlines with high degree of accuracy.
* Excellent verbal, written and interpersonal communication skills demonstrated ability to maintain confidentiality/control of information.
* Possess a detail orientation
* Must be effective at working independently and part of a team, when required.
* Prior experience in reviewing and interpreting legal documents.
* Experience articulating legal requirements.
* Previous experience working as a legal assistant or paralegal, closely with courts and attorneys.
#S&O
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated annual salary for this role is $54,400 - $74,800. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Client Service
Line of Business
SERVD Service Delivery
$54.4k-74.8k yearly Auto-Apply 9d ago
Pharmacy Customer Service Associate
Thrifty White Pharmacy 4.4
Customer service associate job in Maple Grove, MN
#762 Maple Grove, Minnesota (C) Thrifty White Pharmacy is seeking out full-time Pharmacy CustomerServiceAssociate (s) in #762 Maple Grove, Minnesota (C) to assist the Pharmacy team in providing customerservice via the telephone to our pharmacy partners.
Schedules for this position could vary with the needs of the business and/or employee. Operating hours for this team are 7:30am-8pm. Candidates must have the availability to work one night a week until 8pm and one weekend per month (Sat & Sun).
A few of the primary responsibilities include:
Answering incoming phone calls which would include helping with questions, taking refill requests, transferring calls to the appropriate person.
Placing outbound calls to different pharmacy partners to follow up on pending items/questions.
Indexing and identifying incoming faxes to help ensure timeliness for all pharmacy orders.
Sending outbound faxes to different pharmacy partners for various reasons or requests.
Assists customers with Medicare Part D questions.
Able to learn and implement new and changing technologies on an ongoing basis.
Able to maintain flexibility in new or changing work roles and the modification of job responsibilities as required.
Good attendance and punctuality is required in order to fulfill the essential job functions
The ideal candidate for this position would:
be comfortable on phones majority of shift
be comfortable with sitting for long periods of time
be comfortable multitasking between various computer systems
have previous customerservice experience
have experience with pharmacy and medication terminology
PHYSICAL DEMANDS
The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may include long periods of sitting. While performing the duties of this job, the employee is also frequently required: to talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.
Applicant should possess excellent customerservice skills, attention to detail, the ability to maintain patient confidentiality, and be at least 18 years of age and have a high school diploma or equivalent.
We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.
Thrifty White Pharmacy is an Equal Opportunity Employer.
Pharmacy Innovator of the Year by Drug Store News
Compensation: $18.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers.
Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.
As a dynamic organization, we have a variety of different practice sites and positions.
No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee!
$18-24 hourly Auto-Apply 60d+ ago
Airport Customer Service Agent
GAT 3.8
Customer service associate job in Saint Paul, MN
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$30k-37k yearly est. 4d ago
Customer Service Officer
Skillbridge Academy
Customer service associate job in Minneapolis, MN
Skillbridge Academy is a forward-thinking institution dedicated to empowering individuals through innovative learning experiences. We pride ourselves on fostering a collaborative and dynamic environment where professional growth, creativity, and excellence are at the heart of everything we do. Join our team and become part of a company that values ambition, initiative, and making a meaningful impact.
Job Description
We are seeking a highly motivated and detail-oriented CustomerService Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally.
Responsibilities:
Respond to client inquiries via phone, email, and other communication channels.
Provide accurate information about services, policies, and procedures.
Resolve client issues in a professional and timely manner.
Maintain records of client interactions and transactions.
Collaborate with internal teams to ensure consistent and high-quality service.
Identify opportunities to improve processes and enhance customer satisfaction.
Qualifications
Strong communication and interpersonal skills.
Excellent problem-solving and organizational abilities.
Professional demeanor with attention to detail.
Ability to work both independently and collaboratively.
Proficiency with office software and basic database systems.
Additional Information
Competitive salary: $47,000 - $52,000 per year.
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Skill-building and training opportunities.
Full-time employment with standard benefits.
$47k-52k yearly 22d ago
Customer Service Associate - I
Collabera 4.5
Customer service associate job in Woodbury, MN
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves simple and basic support issues, such as address changes, processing orders, warranty, or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist. Performs other administrative duties as requested.
General Duties & Responsibilities:
Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department.
Processes a high volume of consumer inquiries of FIS products and services, and resolves a targeted percentage of those inquiries.
Troubleshoots customer problems, identifies the root cause of the problem, and uses tool and resources appropriately to determine how to resolve customer problems.
When unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
Updates customer information and ensures accurate entry of contact information.
Meets the standards of the job, such as quality standards, adherence to schedule, and average handle time.
May provide guidance and/or mentoring to less experienced CustomerServiceAssociates - Consumer.
Provides customer support to consumers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves simple and basic support issues, such as address changes, processing orders, warranty, or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist. Performs other administrative duties as requested.
Educational Requirements:
A high school diploma or GED is required for this role. Associate or Bachelor's degree is preferable; or the equivalent combination of education, training, and work experience.
Qualifications
Banking or Finance experience.
2-4 years exp in CSR/Call Center.
Additional Information
$36k-44k yearly est. 3d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service associate job in Minneapolis, MN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$30k-35k yearly est. 3d ago
Retail Associate
Canada Goose 4.0
Customer service associate job in Woodbury, MN
Hourly Rate:
$20.50 / hour
Address:
843 Adirondack Way Central Valley, New York 10917 United States of America
Job Title:
Retail Associate
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
Canada Goose is coming to Woodbury! We are looking for full-time and part-time Retail Sales Associates and Retail Operations Associate to join our team from August to end of March!You will be responsible for creating and delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, bringing the guest journey to life. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose's values and culture.
What You'll Do:
Deliver a superior customerservice journey reflective of Canadian Warmth.
Provide customers with product recommendations that meet their needs though expert product knowledge.
Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
Create meaningful and lasting client relationships and foster customer loyalty through consistent outreach around upcoming product launches and brand events.
Engage and inspire assigned clients by facilitating personal shopping appointments.
Achieve or exceed personal sales goals and other key performance targets that drive store results.
Execute all standard operating procedures with excellence in partnership with store leadership.
Accurately and efficiently utilize register systems and operational tools in compliance with Canada Goose standards.
Maintain the sales floor and stock room inventory ensuring floor is replenished accordingly.
Support the upkeep of overall physical store maintenance and cleanliness.
Process inbound and outbound shipments in a timely manner.
Contribute to a positive and productive store environment through teamwork and collaboration.
Let's Talk About You:
Minimum 2 years of retail experience, preferably in a customer focused environment.
Proven track record of successful sales experience.
Previous experience working with luxury lifestyle brands in high-volume traffic locations.
Excellent time management and multi-tasking skills.
Ability to work efficiently in a fast-paced and team orientated environment.
Adaptable to the elements that may impact the overall customer experience.
Excellent communication and interpersonal skills.
Self-motivated, able to work independently and knows when to seek guidance.
Basic computer skills in Microsoft Office, specifically, Word and Excel
Proficiency in another language is an asset.
What's in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of
CG Gives
. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at ******************.
$20.5 hourly Auto-Apply 60d+ ago
Customer Service-Front Desk Team Member
Planet Fitness-PF Baseline Fitness
Customer service associate job in Minneapolis, MN
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
About the Role: Join the dynamic team at Planet Fitness - PF Baseline Fitness as a CustomerService-Front Desk Team Member! This exciting role is perfect for individuals who are passionate about fitness and dedicated to providing exceptional service to our members in Edina, MN.
Responsibilities:
Greet and welcome members and guests with a friendly and positive attitude.
Manage front desk operations, including checking in members and processing memberships.
Provide information about gym facilities, services, and promotions to enhance member experience.
Maintain cleanliness and organization of the front desk area and lobby.
Assist with member inquiries and resolve any issues promptly and professionally.
Promote a positive and welcoming environment to encourage member retention.
Handle cash and transactions accurately while adhering to company policies.
Support team initiatives and contribute to a collaborative workplace culture.
Requirements:
High school diploma or equivalent; prior customerservice experience preferred.
Strong communication skills and a friendly demeanor.
Ability to multitask and work in a fast-paced environment.
Basic computer skills and familiarity with membership management systems.
Passion for fitness and a commitment to promoting a healthy lifestyle.
Availability to work flexible hours, including evenings and weekends.
Team player with a positive attitude and a strong work ethic.
Proficient in problem-solving and conflict resolution.
About Us:
Planet Fitness - PF Baseline Fitness has been a leader in the fitness industry for over 25 years, providing a judgment-free zone for all fitness levels. Our members love us for our affordable pricing, state-of-the-art equipment, and welcoming atmosphere. Employees enjoy a supportive work environment that encourages personal growth and a passion for health and fitness.
$32k-44k yearly est. 23d ago
Customer Service / Data Entry
Beaudry Oil and Service
Customer service associate job in Elk River, MN
Schedule: Monday-Friday, 20-24 hours per week
The Lubricant Data Entry & CustomerService position is responsible for providing accurate, timely, and professional support to customers while ensuring precise entry and maintenance of lubricant orders, invoices, and related records. This role serves as a key point of contact for customer inquiries and works closely with sales, dispatch, and operations teams to support efficient order processing and customer satisfaction. The ideal candidate is detail-oriented, organized, and customer-focused, with the ability to manage multiple tasks in a fast-paced environment while maintaining data accuracy and compliance with company policies.
Essential Duties and Responsibilities
Respond to customer inquiries regarding lubricant products, pricing, availability, and orders via phone, email, and internal systems
Accurately enter lubricant orders, deliveries, invoices, and customer information into company databases and internal systems
Verify order details, product specifications, quantities, and delivery information to ensure accuracy
Provide timely updates to customers on order status, delivery schedules, and service issues
Resolve customer questions, discrepancies, and concerns in a professional and efficient manner
Maintain accurate and organized records of customer interactions, orders, and transactions
Review data for errors, inconsistencies, or missing information and correct as needed
Collaborate with sales, dispatch, warehouse, and operations teams to ensure accurate fulfillment and customer satisfaction
Assist with invoicing support, documentation, and reporting related to lubricant sales and deliveries
Ensure compliance with company policies, procedures, and data security standards
Maintain a positive, customer-focused attitude in all interactions
Perform general administrative and data entry duties as assigned
Requirements
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma or GED required
Prior data entry or administrative experience preferred
Strong attention to detail and accuracy
Basic computer proficiency, including Microsoft Office (Excel, Word)
Ability to type efficiently and accurately
Strong organizational and time-management skills
Ability to handle confidential information with discretion
Ability to work independently and as part of a team
PHYSICAL DEMANDS AND WORK ENVIRONMENT
An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
Benefits:
MNSS, and 401(K).
Beaudry Oil is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Salary Description $20-$22
How much does a customer service associate earn in Mounds View, MN?
The average customer service associate in Mounds View, MN earns between $24,000 and $40,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Mounds View, MN
$31,000
What are the biggest employers of Customer Service Associates in Mounds View, MN?
The biggest employers of Customer Service Associates in Mounds View, MN are: