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Bilingual Customer Service Representative
Foundever
Customer service associate job in Deltona, FL
Bilingual Spanish/ English CustomerService Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
Job Overview
As a Bilingual Spanish/ English CustomerService Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
CustomerService Skills: A professional attitude and strong aptitude for customerservice are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
CustomerService Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
$19 hourly 10d ago
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Sports Cards and Collectibles Sales Associate
Layton Sports Cards
Customer service associate job in Altamonte Springs, FL
Layton Sports Cards is a leading destination for sports card collectors, enthusiasts, and investors. We specialize in both vintage and modern sports cards, offering a welcoming retail environment where customers can buy, sell, and trade. Our team is passionate about the hobby and dedicated to providing top-tier service to fellow collectors.
Role Summary:
We are looking for a Sports Card and Collectibles Sales Associate with real experience in the sports card hobby-whether through personal collecting, online selling, attending card shows, or following card market trends. This is not a typical retail role: knowledge of sports cards is essential to helping our customers and contributing to the store's success. You'll work closely with collectors of all levels, so being genuinely knowledgeable and enthusiastic about the hobby is key.
Key Responsibilities:
CustomerService & Sales
Assist customers in identifying and purchasing sports cards, memorabilia, and related products
Provide product recommendations based on customer interests and current market trends
Handle cash, credit, and debit transactions accurately
Deliver a friendly and engaging customer experience in a fast-paced setting
Product Knowledge & Inventory Management
Accurately identify and explain different types of cards, including parallels, inserts, autos, relics, and graded cards
Keep up with both modern and vintage releases from major sports (baseball, football, basketball, etc.)
Assist with inventory tracking, organization, and display
Support special product drops, case breaks, and store promotions
Store Operations
Follow specific instructions to handle inventory accurately and maintain store organization
Help keep the retail space clean and welcoming
Assist with store events, including card shows, release events, and promotional days
Qualifications & Requirements:
Demonstrated experience or deep knowledge of the sports card hobby is required
Understanding of grading companies (PSA, BGS, etc.) and card values
Familiarity with online marketplaces like eBay, Whatnot, or social selling platforms is a plus
Previous retail and cash-handling experience preferred
Strong attention to detail and the ability to work independently
Must be able to stand for extended periods and lift boxes up to 50 lbs
Reliable transportation and weekend availability are required
Must pass a background check
Position Details:
Job Type: Full-time
Pay: From $15.00 per hour
Expected Hours: 30-40 per week
Shift: 8-hour shift, day or evening
Weekend Availability is a MUST
Work Location: In person
Benefits:
Health, dental, and vision insurance
Paid time off
Employee discounts on products
Professional development opportunities
Friendly, upbeat work environment
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
$15 hourly 3d ago
Bilingual Builder In-House Sales Associate
Zenodro
Customer service associate job in Clermont, FL
Now Hiring: Bilingual Sales Consultant Zenodro Homes | Central Florida's Leader in Vacation & Second Homes
Zenodro Homes is seeking a high-performing Bilingual Sales Consultant-fluent in English + Spanish
or
English + Portuguese-to join our division specializing in vacation homes and second homes in Central Florida.
Our buyers come from the U.S., Latin America, Brazil, and Canada, seeking seasonal retreats, second residences, or family getaways near world-famous attractions. You will guide them through a polished, culturally informed buying experience while proactively generating your own pipeline through outreach, networking, and relationship building.
This position offers:
- Competitive Draw + Commission Structure
- Six-figure earning potential
- Guaranteed Sundays off-unlike most builders
- Full benefits including 401(k)
This is a rare opportunity to build a high-earning, global-facing sales career with real work-life balance.
About the Role
This is a proactive, outbound-driven sales role for a bilingual professional who excels in generating leads, cultivating relationships, and representing a premium product to a global audience.
Daily and accurate use of the company CRM is required for tracking leads, activities, follow-ups, and pipeline management.
Lead Generation Responsibilities
This is a hands-on sales role with a strong emphasis on consistent outbound activity.
Outbound Prospecting
Daily cold calling of potential buyers, interest lists, investors, and out-of-state prospects.
Building a disciplined, self-generated pipeline.
Logging all calls, notes, and follow-ups in the company CRM every day.
Realtor & Broker Engagement
Regular outreach to local, national, and international realtors.
Scheduling and delivering broker presentations, both in-person and virtual.
Tracking realtor/broker interactions, referrals, and follow-up in the CRM.
Networking, Events & Expos
Attending networking events, professional mixers, and real estate gatherings.
Representing Zenodro at real estate expos, conferences, and trade shows.
Entering all new contacts and leads into the CRM for structured follow-up.
Possible Travel Requirements (Not a Benefit)
Travel may be required as part of the role based on business needs:
Domestic travel within the United States.
International travel to Latin America, Brazil, or Canada when necessary.
All travel-generated leads must be added to the CRM immediately.
Core ResponsibilitiesBilingual Customer Engagement
Deliver compelling presentations and tours in English + Spanish or English + Portuguese.
Provide clarity, cultural sensitivity, and support to remote and international buyers.
Communicate and follow up in the buyer's preferred language.
Vacation & Second Home Expertise
Present Zenodro communities with emphasis on design, comfort, amenities, and lifestyle benefits.
Highlight Central Florida's appeal - theme parks, recreation, dining, golf, shopping, and year-round sunshine.
Help buyers visualize their ideal Florida retreat and seasonal living experience.
CRM Accuracy & Sales System Compliance
Use the company CRM daily to track every lead, interaction, and task.
Maintain accurate, organized, up-to-date records.
Follow all CRM workflows and reporting expectations consistently.
Relationship Building
Build long-term relationships with buyers, brokers, realtors, and industry partners.
Deliver a concierge-level experience for remote and international clients.
Communicate proactively and professionally throughout the entire process.
Full Sales Cycle Management
Guide buyers from first contact through contract and closing.
Collaborate with internal departments to ensure a seamless buyer experience.
Represent Zenodro's professionalism and service standards at all events and interactions.
Qualifications
Fluent in English + Spanish OR English + Portuguese (required).
Strong outbound sales experience and ability to self-generate leads.
Proven proficiency in CRM systems (required).
Background in real estate, new-home sales, hospitality, or luxury sales preferred.
Excellent presentation skills (virtual, in-person, and expo settings).
Highly motivated, organized, and goal-driven.
Able to work Saturdays, with Sundays ALWAYS off.
Willing and able to travel domestically and internationally when required.
Strong follow-up discipline and attention to detail.
Compensation & Benefits
Zenodro offers a rewarding structure built for top performers:
Includes:
Competitive Draw + Commission Plan
401(k) retirement plan
Six-figure income potential
Performance incentives and recognition
Full benefits package: PTO, health coverage, ongoing training and development
Guaranteed Sundays off
Long-term growth opportunities with a respected homebuilder
Why Zenodro Homes?
Zenodro builds communities centered on comfort, design, and lifestyle - and we bring those same values to our team.
You'll enjoy:
A premium vacation and second-home product
A diverse, enthusiastic global buyer base
A supportive culture focused on excellence and integrity
Predictable weekly rest: NO Sundays
A career with high earning potential and meaningful impact
This is where you can grow, earn, and succeed in one of Florida's most exciting real estate segments.
-How to Apply
Ready to represent a premium builder, generate your own success, and enjoy a schedule that supports your life? We want to meet you.
Submit via Indeed or Send your resume to: *******************
Complete brief survey: ***********************************************
$23k-35k yearly est. 1d ago
Retail Associate
Rosemont Fl 4.2
Customer service associate job in Orlando, FL
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$30k-34k yearly est. Auto-Apply 60d+ ago
Customer Support Consultant
Epos Now Group
Customer service associate job in Orlando, FL
About the job:
As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions
What will you do?
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customerservice!
What do you get in return?
Earn uncapped commission pay on top of your salary.
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
24/7 access to a health and well-being online centre, with private medical and dental schemes.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.
Free onsite parking at Norwich office.
What do you need to apply?
Be proactive - you must be driven to succeed and hit your targets!(Essential)
Great organisation and attention to detail to manage your phone, diary and data systems.(Essential)
Excellent communication skills across all mediums.(Essential)
Resilience to bounce back from unhappy customers.(Essential)
Empathy for customers and the ability to remain calm and professional.(Essential)
What would make your application stand out:
Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable)
At least 1 years experience in hospitality, retail or contact centre work.(Desirable)
Why EposNow
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customerservice experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customerservice teams to support future growth - its an exciting time to join us!
What are the next steps?
Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.
Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
$62k-98k yearly est. 8d ago
Bilingual Customer Retention Rep.
Parks Toyota of Deland
Customer service associate job in DeLand, FL
Job Description
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customerservice skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, CustomerService, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$29k-62k yearly est. 18d ago
Retail Associate
The Monster Group 4.7
Customer service associate job in Maitland, FL
A Retail Sales Associate is responsible for maintaining outstanding customerservice as per company standards, generating sales, merchandising, enhancing the brand image through the execution of a superior customer experience, and safeguarding company assets.?
Essential Duties and Responsibilities
Ensure that each customer receives outstanding service by providing a friendly environment, including greeting and acknowledging every customer, maintaining solid product knowledge, and all other aspects of customerservice.
Maximizes sales by establishing a rapport and relationship with the customer, determining needs and preferences, and making subtle recommendations
Maintain an awareness of all promotions and advertisements.
Assist in floor moves, merchandising, display maintenance, and housekeeping; maintain work area in a "ready to open" appearance at the end of shift.
Assist in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.?
Communicate customer requests to management.?
Assist in completing price changes within the department.?
Participate in periodic inventory and cycle counts.?
Assist in ringing up sales at registers and/or bagging merchandise.?
Captures key customer data on the Customer Dialogue and Customer Development and enters into the store database.?
Develops, maintains, and leverages own book of business.?
Any other tasks as assigned from time to time by any manager.
Awareness of all local, state, and federal laws regulating the store's business, ensuring complete compliance.
Ability to operate all equipment; POS, cash register, credit card machine, PC with intermediate proficiency, etc.? necessary to perform the job
Superior communications skills.?
Ability to read, count, and write to complete all documentation accurately
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Planning & Organizational Skills: Implements agreed-upon solutions and follows through on commitments.? Maintains resources so that they are orderly, accessible, and up to company standards.?Gathers facts, ideas, and opinions needed to create plans, proposals, and activities. Plans sales activities effectively and efficiently. Acquires needed information, product, material, and financial resources to execute sales and merchandising plans effectively. Implements agreed-upon solutions and follows through on commitments. Maintains resources so that they are orderly, accessible, and up to company standards.
Initiative/Flexibility: Demonstrates personal knowledge of the company and its products and understands product attributes, prices, programs, and promotions. Develops and enhances industry knowledge, including key competitors (companies, brands, programs, promotions, and prices). Maintains consistent knowledge of an evolving trade (wholesalers & retailers), including key customers (companies, decision-makers, strategies, competitors, promotions, prices, and policies).
Cultivating Relationships: Presents oneself positively and energetically. Recognizes and responds effectively to others' opinions and concerns. Develops contacts and relationships to facilitate results and expand opportunities. Effectively develops and maintains key internal stakeholder and key customer relationships. Integrates Company plans and priorities with customer needs and priorities.
Communications Skills: Ability to assemble separate pieces of information and produce cohesive messages. Demonstrates effective listening skills and can respond to important points speaker (s) put forth and show understanding. Able to connect with customers, get and maintain their attention, clearly state issues and solutions to reach common agreements(s) and understanding(s).
Integrity, Trust & Respect: Consistently honor commitments and takes responsibility for actions and words. Admits to mistakes and takes action to address them. Others believe what you say and act on it with faith and belief. They are held in high regard by co-workers, customers, and other business stakeholders
Qualifications
Education and/or Experience:
Work Environment:
Physical Demands: The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. In addition, the employee must frequently lift and/or move up to 25 pounds and climb a small ladder to hang point of sale advertisements.
Expected Performance Outputs
Meet or exceed sales units & revenue as assigned.?Achieve stated sales objectives and up sales with every customer.?
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. In addition, duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity
SS Vape Brands is an equal opportunity employer and is
committed to providing a workplace free from
harassment and discrimination. We are committed to
recruiting, hiring, training and promoting qualified
people of all backgrounds, and we make all
employment decisions without regard to race,
ethnicity, color, age, sex, gender, gender identity or
gender expression, sexual orientation, religion, creed,
marital status, pregnancy, national origin/ancestry,
citizenship, physical/mental disability, genetic
information, medical condition, military status, or any
other basis prohibited by law ("protected status").
$23k-27k yearly est. 60d+ ago
Bilingual Customer Retention Rep.
Parks Motor Sales 3.6
Customer service associate job in DeLand, FL
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver's license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customerservice skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, CustomerService, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
$44k-56k yearly est. Auto-Apply 60d+ ago
Customer Relations Specialist
Service Pros Auto Glass
Customer service associate job in DeLand, FL
Job Description
Customer Relations Specialist - Deland
Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.
What You'll Do:
Engage customers in the service drive and identify windshield replacement needs.
Educate and guide customers through their options and next steps.
Build strong relationships with service advisors, managers, and technicians.
Encourage dealership referrals and hit daily/weekly sales goals.
Schedule and coordinate on-site glass services.
Keep accurate records of leads, interactions, and completed jobs.
Represent the company with a professional, positive attitude.
What Makes You a Great Fit:
Experience in customerservice or sales is a plus, but not required.
Strong communication and people skills.
A self-motivated, proactive approach - you enjoy taking the lead.
Team-oriented mindset with a friendly, professional appearance.
Valid driver's license and reliable transportation.
What We Offer:
A fun, energetic, team-first culture
Ability to earn $1000 - $2500 per week
You are
paid on a weekly basis
Promotion from within and clear growth paths
Ongoing training and development
Team events, company outings, and a culture that celebrates wins
$27k-42k yearly est. 12d ago
Swim School Poolside Customer Service
British Swim School 4.1
Customer service associate job in Orlando, FL
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Deck Ambassador/ Customer Experience (Part-Time) Pay: $14/hour Hours: Up to 30 hours per week (afternoons, evenings, weekends)
About British Swim School - Lake Nona:
At British Swim School, we teach more than just swim lessons-we save lives. As we open our new Lake Nona location, we are building a team of energetic, customer-focused professionals who are passionate about children's safety and creating a positive environment for families. Our Deck Ambassador is a vital part of that mission.
Position Summary:
As a Deck Ambassador, you will act as the on-deck leader during swim lessons-supporting instructors, assisting families, and ensuring the pool deck operates smoothly and safely. You'll be a friendly, proactive presence who keeps communication flowing and supports the team's success. This role is ideal for someone who is organized, proactive, and excited to be part of a life-saving mission.
Key Responsibilities:
🏊 ♂️ Pool Deck Operations
Greet and check in swimmers and families with a positive attitude
Maintain safety and flow of student transitions on the deck
Provide support to families when needed
Ensure all pool safety procedures are followed at all times
📣 Communication & Customer Engagement
Act as the liaison between parents, instructors, and the front desk
Deliver lesson progress notes or updates to families as directed
Answer basic questions about schedules, levels, or program policies
Help manage on-deck challenges, such as nervous swimmers or late arrivals
🧼 Cleanliness & Facility Upkeep
Perform routine cleaning and stocking of bathrooms and showers throughout shift
Monitor cleanliness and safety of parent viewing areas and pool deck
Refill soap, paper towels, and toilet paper as needed
Take out trash and report any maintenance concerns to management
Ensure all public areas are neat and presentable at all times
Qualifications:
Friendly, professional, and enthusiastic-especially around children and families
Able to stand, walk, and remain on deck in a warm, humid environment for extended periods
Detail-oriented and able to manage multiple tasks at once
Comfortable cleaning and restocking restrooms/showers as part of shift
Previous customerservice or early childhood experience preferred
CPR/First Aid certified or willing to become certified (training provided)
Must be available for weekday evenings and at least one weekend shift
What We Offer:
$14/hour pay
Up to 30 hours/week with flexible scheduling
Supportive, mission-driven team culture
Paid training and growth opportunities
How to Apply:
Submit your resume and a quick note about why you'd be a great fit as a Deck Ambassador at British Swim School Lake Nona! Compensation: $14.00 per hour
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life.
As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our CustomerService Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
$14 hourly Auto-Apply 60d+ ago
Customer Service at PIPE DREAM 2
Pipe Dream 2
Customer service associate job in Sanford, FL
Job Description
Pipe Dreams in Sanford, FL is looking for one customerservice to join our 3 person strong team. We are located on 2533 S French Ave. Our ideal candidate is self-driven, motivated, and hard-working.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
$21k-29k yearly est. 16d ago
(RN) Call Center Nurse Specialist // Orlando FL 32822
Mindlance 4.6
Customer service associate job in Orlando, FL
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Business Call Center Nurse Specialist
Visa GC/Citizen
Location 6272 Lee Vista Blvd, Orlando FL 32822
Division Pharmaceutical
Pay Negotiable
Contract 6 Month Temp-to-Hire on performance
Timings Mon - Fri between 12.30AM - 9.00PM
Qualifications
POSITION OVERVIEW
Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision.
Essential Duties and Responsibilities
1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include:
· Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
· Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients.
· Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
· Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes
· Educator: Complete patient teaching in relation to the use of products
2. Participates in program specific customer meetings and training sessions.
3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
4. Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
· Performs other related duties as assigned or requested.
Scope of Position Responsibilities
· For Internal and External Relationships: Responsible for customer and patient interactions.
· For Organization Influence: Limited - Works within the guidelines of a specific program.
· Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director.
Job Qualifications
· Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment.
· Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment.
License/Certifications
· Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana
Additional Skills
· Analyze data
· Answer telephones
· Develop/maintain networks on a broad cross section
· Effective at group involvement
· Handle multiple tasks
· Compile data/statistics
· Establish filing system
· Input data into computer systems
· Use computerized spreadsheets to conduct analysis
· Problem solving
· Research information
· Strong communications-written and verbal
· Time management
· Effective interpersonal, negotiating and communication skills required.
Computer Skills
· Data entry
· Visual concentration on computer screens
· Multi-user computer systems
· Personal Computer
· Microsoft Office - Word, Excel, Microsoft Office
Working Conditions/Physical Demands
Normal office environment
Lifting under 10 pounds
Ability to travel for contract requirements
If you are available and interested then please reply me with your “Chronological Resume” and call me on **************.
Additional Information
Thanks & Regards,
Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W: ************
*************************
$25k-32k yearly est. Easy Apply 60d+ ago
Reservationist
Tavistock Restaurant Collection 4.1
Customer service associate job in Orlando, FL
NAMI LAKE NONA
Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.
If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:
What is the coolest restaurant you have ever been to?
What is the craziest thing you have ever eaten?
What is your favorite cocktail?
Have you ever traveled outside of the US? If so, where to?
If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.
POSITION SUMMARY
Our company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customerservice. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
RESPONSIBILITIES:
- Manage reservations, ensuring accuracy and efficiency
- Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
- Provide exceptional customerservice to customers during the reservation process
- Coordinate with other departments to ensure seamless operations
- Accurately enter customer information into the company's reservation system
- Maintain accurate records of reservations and customer interactions
Requirements
SHIFT AVAILABILITY
-12PM-8PM
SKILLS & ABILITIES
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Strong organizational and time-management skills
- Ability to work independently as well as part of a team
- Familiarity with reservation systems is a plus
- High school diploma or equivalent
$26k-32k yearly est. 60d+ ago
Reservations Agent
Westgate Resorts
Customer service associate job in Orlando, FL
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by
U.S. News & World Report
as one of the Best Companies to Work For, we're committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we've delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence-where your work helps create memories that last a lifetime.
Job Summary
The Reservations Agent is responsible for accurately processing inbound tour reservations, with or without transportation, and supporting prospective customers through inbound programs and translation services. This role ensures smooth communication, efficient scheduling, and excellent customerservice to maximize bookings and enhance the guest experience.
Essential Duties and Responsibilities
Accurately input all inbound reservations, with and without transportation.
Professionally answer and route inbound phone calls.
Maintain updated qualifications and assist OPCs (Outside Public Contacts) with changes.
Provide translation support for Portuguese- or Spanish-speaking prospective customers to facilitate tour bookings.
Communicate flow or qualification changes to OPCs at designated locations.
Handle inbound phone program inquiries and solicit prospective customers.
Provide accurate directions to all resort properties.
Check in and out outside solicitors at specified locations.
Monitor flows, coverage, and production during each shift; provide the Manager on Duty (MOD) with pertinent updates.
Conduct location verifications each shift to confirm staffing; notify Field Managers of “open” locations and maintain records for accurate assessment of penalties.
Package brochures for departmental Fun Packs distributed at hotel Guest Services locations.
Verify daily “no show” tours and contact guests to rebook, maximizing resort bookings.
Book room nights for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts.
Perform light clerical duties as assigned.
Job Requirements
To perform this role successfully, the Reservations Agent must be able to complete each essential duty with accuracy and professionalism. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Qualifications
Proficiency in word processing and spreadsheet applications.
Strong communication skills.
Self-starter with minimal need for supervision.
Ability to work collaboratively with others.
Highly organized and detail-oriented.
Accuracy-focused with the ability to meet deadlines.
Education & Experience
High school diploma or GED required.
One to three months of related experience and/or training preferred.
Equivalent combination of education and experience may be considered.
Additional Information
Additional Information
This job description outlines the primary responsibilities and qualifications for the Reservations Agent role. It is not intended to serve as an employment contract or to encompass all duties that may be assigned. Employees are expected to perform tasks as directed, regardless of job title or routine responsibilities.
Why Westgate?
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Wellness Programs
Fun, family culture
Employee Assistance Program (EAP)
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
$24k-32k yearly est. 9d ago
Agent VIP Reservations
Description This
Customer service associate job in Orlando, FL
As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customerservice issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests.
Why do Team Members like working for us:
Competitive base pay plus commission
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide!
401(k) program with company match.
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
Employee stock purchase program.
Tuition reimbursement programs.
Numerous learning and advancement opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Qualifications:
Minimum of 2 years of previous Call Center experience.
Knowledge of VOICE system/RCC system required.
Excellent written, verbal, and interpersonal skills.
Ability to interact effectively with team members and management at all levels.
Proficiency in MS Office, particularly Word and Outlook.
Professional, positive, and upbeat demeanor.
Strong sense of customerservice with enthusiastic, professional, and upbeat behavior.
Good organizational skills and diligent.
Ability to work a variable schedule, including evenings and weekends, based on call center needs.
Background in timeshare/hospitality preferred.
Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!
Key Responsibilities:
Receive and service inbound reservation calls.
Make and service activation calls.
Assist guests with inquiries related to their purchased packages and upcoming vacations.
Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations.
Handle situations with dissatisfied guests.
Assist management with special projects.
Ensure privacy and security of confidential guest information.
Complete tour and room drop requests.
Process monthly payments.
Perform any other reasonable requests by management.
$24k-32k yearly est. Auto-Apply 27d ago
Service Employee Fueler Wash & Detailer
Transdevna
Customer service associate job in Cocoa, FL
Hours 3:30PM to 12:00AM Tuesdays thru Fridays 11:00AM to 7:30PM Saturdays Service Employee Fueler Bus Washer Transdev in Cocoa, FL is hiring a Bus Washer to provide operational oversight, day-to-day management, and assist drivers in operations. We are seeking customerservice-oriented professionals who are dedicated to safety
Transdev is proud to offer:
+ Competitive compensation package of minimum $16.00 - Maximum $17.00
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 days; 8 standard and 4 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities:
+ Fuel all vehicles
+ Check and add fluids to vehicles as needed
+ Clean and detail interiors and exteriors of vehicles
+ Complete other maintenance tasks assigned by supervisor.
Qualifications:
+ Valid driver's license
+ Vehicle fueling, cleaning, and detailing experience a plus
+ Ability to work outdoors in all weather conditions
+ Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
Physical Requirements:
+ The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *******************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Maintenance / Mechanics / Parts / Utility / Materials
Job Type: Full Time
Req ID: 5262
Pay Group: 1ET
Cost Center: 47150
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$16 hourly 18d ago
Account Service
Pushorporated
Customer service associate job in Orlando, FL
We are always looking for extremely driven account managers. Must enjoy working in a fast-paced environment and have excellent strategy and client management skills. You will develop and present campaigns alongside talented creative and media teams. Must have strong communication and organizational abilities as you'll work on local, regional and national brands. Competitive salary and excellent benefits.
$25k-37k yearly est. Auto-Apply 60d+ ago
Public Safety Command Center Operator (Varying Shifts)
Nemours
Customer service associate job in Orlando, FL
Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida.
This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary.
Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system.
Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms.
Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health.
Maintain equipment and alarm status and enter service tickets as appropriate.
Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts.
Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials.
Other duties as assigned.
Job Requirements
High School Diploma required.
Minimum of three (3) to six (6) months experience required.
Possesses and maintains Florida Class D Security license required.
Proficient in all computer and technology applications utilized by Public Safety Department.
Working knowledge of security policies, procedures and practices.
Able to work varying shift assignments including nights, weekends and holidays.
#LI-EP1
$22k-30k yearly est. Auto-Apply 28d ago
Member Engagement Representative, Lake Nona YMCA Family Center
YMCA of Central Florida 4.4
Customer service associate job in Orlando, FL
Part-time Description
The Member Engagement Representative is the welcoming face of the YMCA, responsible for safe and consistent access control, high-impact member engagement, and membership growth. This role conducts cause-driven tours, guides prospective members through enrollment, and delivers an exceptional onboarding experience so every new member feels a strong sense of belonging from day one. By proactively connecting members to programs and services aligned to their goals, accurately maintaining records in YMCA systems, and achieving individual and team sales metrics. The Member Engagement Representative helps drive membership acquisitions and first impressions to advance the YMCA's mission and strengthens community impact.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.
Job Responsibilities
Ensure appropriate procedures are followed for all member and guest/visitor access control, requiring all individuals check in appropriately and follow established YMCA policies.
Actively engage with members while providing friendly, helpful, and solution-oriented support that connects back to YMCA service and program offerings.
Support new members through the onboarding process, ensuring they feel welcomed, informed, and connected to programs that match the member's personalized goals.
Partner with membership and program staff to connect members to YMCA offerings, promoting engagement across wellness, aquatics, youth, and community programs.
Conduct cause-driven tours that showcase the YMCA's facilities, programs, and community impact, with the goal of driving membership enrollment.
Proactively promote membership sales by identifying individual/family needs and clearly communicating the value of YMCA membership.
Meet established assigned sales metrics and performance goals related to membership acquisition and retention.
Attend all required trainings and stay current with certifications, compliance requirements, and professional development expectations.
Escalates unresolved issues to the Member Engagement Coordinator and/or Supervisor.
Handle sensitive and protected member information in alignment with YMCA policies and the Employee Handbook.
Maintain a professional appearance at all times in accordance with YMCA dress code standards.
Represent the YMCA's mission and core values through professional conduct, a positive presence, and consistent delivery of excellent service standards.
Requirements
High School Graduate or equivalent required.
Minimum one year of experience in sales, customerservice, or relationship management preferred.
Proficiency with computer systems and data entry; experience with CRM or membership management software a plus.
Strong interpersonal and communication skills, with the ability to inspire confidence and build relationships quickly.
Comfortable engaging with individuals, families, and diverse communities in a positive and approachable manner.
Work Environment & Physical Demands
Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
Must be willing to work an on-call schedule rotation as required.
The noise level in the work environment is usually moderate to loud.
The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment.
The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures.
Must possess auditory and verbal capabilities in order to adequately communicate in person, via phone, and through electronic communication platforms.
The employee is not substantially exposed to adverse environmental conditions.
Disclaimers
Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
This may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
$20k-25k yearly est. 44d ago
Bilingual Customer Service Rep - Paid Training - On-site
Foundever
Customer service associate job in Paisley, FL
Bilingual Spanish/ English CustomerService Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
Job Overview
As a Bilingual Spanish/ English CustomerService Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
CustomerService Skills: A professional attitude and strong aptitude for customerservice are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
CustomerService Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
How much does a customer service associate earn in Southchase, FL?
The average customer service associate in Southchase, FL earns between $20,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Southchase, FL
$27,000
What are the biggest employers of Customer Service Associates in Southchase, FL?
The biggest employers of Customer Service Associates in Southchase, FL are: