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Customer service associate jobs in Summerville, SC

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  • Call Center Specialist

    Catch Talent 3.8company rating

    Customer service associate job in North Charleston, SC

    Are you a passionate Customer Service Representative who is interested in working for a well-established, progressive company, who is one of the largest players in their industry, has a fantastic commercial corporate culture, great benefits, and a ton of upward mobility? Then look no further! Our client was founded in the early 1900s with an initial investment of only $70. That small beginning sparked the foundation of one of the largest players in their industry, serving over 155,000 members and over $2 billion in revenue. We are hiring a Customer Service Representative who is a highly motivated self-starter, who would be willing to join our client via a six-month contract-to-hire engagement. In this role, you will be part of a small team of four analysts who provide customer service, research, and resolve issues related to credit card fraud. You Will: Support and adhere to quality practices to ensure that all actions result in a positive member experience. Responsible for providing superior service during every interaction with both internal employees and external members. Answer telephone calls related to card inquiries and issues for both internal employees and external members. Research, resolve, and respond quickly to card inquiries and issues, escalating to the appropriate team member or management when necessary. Handle debit card disputes related to fraud and non-fraud situations. Prepare and mail member notifications. Follow the client's record retention practices and ensure compliance. Order and maintain department supplies. Retrieve and distribute interoffice mail. Ensure all desk procedures/documentation pertaining to duties are accurate/current. Perform various administrative tasks as requested by management. Promote and adhere to rules, regulations, policies, procedures, and guidelines pertaining to duties and responsibilities of respective area(s). Actively participating in internal and external audits as needed. Actively participate in training activities, coaching sessions, and meetings. You Have: A minimum of two years of similar or related experience in a service work environment. The ability to provide superior member/customer service. Possess proficient verbal and written communication skills. The ability to perform duties with accuracy and speed in a high-volume, fast-paced work environment. The capability to perform work independently with minimal supervision. Demonstrated interpersonal skills and the ability to work cooperatively with others. Possess the ability to maintain confidential information and handle sensitive issues with tact and diplomacy. Strong problem-solving skills. Possess proficiency in Microsoft Office applications. Proficient mathematical skills. The ability to complete a credit check and post-offer/pre-employment background check & drug test. Eligibility to work in the U.S. for any employer, as sponsorship is not available for this role. Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to both local and national clients and offers a full range of flexible solutions including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally-aligned, and ready to make an immediate impact - learn how at catchtalent.com. Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $21k-26k yearly est. 5d ago
  • Customer Service Representative

    Dunhill Staffing Systems

    Customer service associate job in Charleston, SC

    Our client has grown consistently since entering the Charleston market 10+ years ago and they are looking to add a new Customer Service Representative to their team on Daniel Island. You will work alongside other CSRs as part of a team supporting sales while in direct communication with clients in various manufacturing sectors. You'll have the opportunity to learn unique business and industry trends due to the wide range of product applications of your customers. We are seeking an individual with professional communication skills as you engage with individuals buyers and managers of multi-national companies, as well as small, local businesses. Experience with SAP or a similar ERP/CRM system is required. In order to provide customer support for these highly specialized industrial products, typical duties include: • Professional handling of customer communication -- both phone and email. • Independent handling of incoming customer orders. • Coordination with all departments regarding orders. • Immediate and effective handling of customer complaints. • Active involvement with accounts receivable. The position offers a base salary with a robust benefits package. It is fully in-office (located on Daniel Island). Schedule can be adjusted between 7am-6pm to avoid heavy traffic times.
    $24k-32k yearly est. 5d ago
  • PART TIME SALES ASSOCIATES

    Sloane Boutique (Business In Moultre Plaza Coleman Blvd

    Customer service associate job in Mount Pleasant, SC

    Sloane Boutique is now actively looking for FALL/HOLIDAY PART TIME SALES ASSOCIATES in our MOUNT PLEASENT area store location Key Responsibilities: Customer Interaction: Assisting customers with finding merchandise, providing product information, and creating a positive shopping experience. Sales and Transactions: Processing sales transactions, handling cash and payments, and maintaining accurate records. Merchandising: Assisting with the upkeep of displays, stocking shelves, and maintaining the overall appearance of the store. Inventory Management: Helping with receiving and organizing new inventory. General Tasks: Performing other duties as assigned by management. Required Skills and Experience: Customer Service: Excellent interpersonal skills and a friendly, approachable demeanor. Sales Experience: Prior experience in a retail sales environment is preferred but not required. Communication Skills: Ability to communicate effectively with customers, colleagues, and management. please contact through Linkedin Employment Type PART TIME Position12-18 hours per week (2-3 days) Above regional competitive boutique pay $$$ Employee Discount on all clothing pay up to $20 per hour based upon experience We can't wait to have you join our family ! why wait ...apply today ! Sorry no store walk ins please - apply through Linkedin.
    $20 hourly 5d ago
  • Seasonal Sales Associate

    Minnow

    Customer service associate job in Charleston, SC

    Our sales associates are responsible for serving customers and accurately recording all sales, as well as assisting with store responsibilities, such as restocking the sales floor and keeping the store neat, clean and organized. The Sales Associate reports to the Key Holder or Store Manager, as designated. Specific Duties / Responsibilities: Customer Service Ability to clientele and understand customer needs Possess the capacity to learn about the finest details of our range and communicate the minnow philosophy to customers Able to suggestively sell Always act in the best interest of the customer General Arrive on time and floor ready Maintain a healthy work environment Provide constructive feedback to the shop management Respond well to feedback from management and follows directives Able to identify a problem and properly report it Understand surrounding community and suggests ideas Maintain a visually enticing store that is neat, clean and organized Actively pursue additional product knowledge as needed Prioritize workload to maximize efficiency and minimize the impact on customer experience Ability to think creatively in business and seek sales opportunities Restocking what has been sold Assist in receiving new merchandise Respond promptly to emails from management Ability to effectively communicate with store team Abide by minnow policies and procedures High level of ownership, accountability and initiative Qualifications / Skills High School diploma or equivalent combination of education and sufficient work experience 1+years retail experience Strong verbal and written skills Ability to communicate effectively Ability to perform effective selling techniques to achieve sale and repeat business Basic computer skills Physical requirements: lift/carry/move 40lbs. minimum including fixtures and product Ability to work a flexible schedule including holidays, overnights, and weekends to meet the needs of the business
    $22k-34k yearly est. 5d ago
  • Customer Service Specialist - Creek Collective

    City of Goose Creek, Sc 3.7company rating

    Customer service associate job in Goose Creek, SC

    This part-time Customer Service Representative position is within the recreation department and will primarily be based at the Creek Collective, with the Recreation Complex serving as an additional location as needed. The work hours for this role will primarily be Saturday 12:45 p.m. - 6:15 p.m. with possible weekday evening availability *hours may vary depending on events/classes. Candidates must be available to work on Saturdays as part of their regular schedule. Creek Collective is located at 222 St. James Avenue, Goose Creek, SC 29445 ESSENTIAL JOB FUNCTIONS * Provides customer service to the members and visitors of the Recreation Center. * Assists the public with questions, comments, complaints, and problems regarding all aspects of City services. * Monitors members using the gym and/or involved in basketball or other activities to ensure safety and enforcement of rules and regulations. * Responsible for securing the building at the end of the day, if scheduled. * Processes registrations for memberships, sports, classes, and programs. * Accepts payments and balances cash drawer daily. * Answers phone calls and provides information to customers. * Provides administrative support to department personnel. * Assists with special events and parties as needed. * Serves as back up to co-workers. * Performs other duties as assigned. MINIMUM REQUIREMENTS * High School Diploma or equivalent, required. * Ability to work weekends. * Six months' experience in an office setting, to include contact with the public, utilizing computers and handling cash, required. * Ability to successfully obtain CPR and First Aid Certification within 90 days of hire, required. * Valid South Carolina Driver's License, preferred. KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of departmental policies and procedures. * Knowledge of basic accounting and mathematic functions. * Ability to provide quality customer service, to include handling difficult customers. * Ability to communicate effectively both orally and in writing. * Ability to use computers and various software programs, to include Word and Excel. * Ability to work under pressure, in a fast-paced environment. * Ability to multi-task. PHYSICAL DEMANDS Continuously requires fine dexterity, sitting, using vision, and hearing, and talking. Frequently requires handling. Occasionally requires standing and walking. Sedentary strength demands include exerting up to 15 pounds occasionally or negligible weights frequently; sitting most of the time. MENTAL DEMANDS Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, and working closely with others as part of a team. Occasionally requires noisy/distracting environment. WORK ENVIRONMENT The work is typically performed in an office setting, relatively free from unpleasant environmental conditions or hazards. REASONABLE ACCOMMODATION The City of Goose Creek is and Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to qualified individuals with disabilities to perform essential job functions. Prospective and current employee should contact Human resources to request and ADA accommodation. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description. The City reserves the right to revise this position description at any time.
    $28k-34k yearly est. 60d+ ago
  • Customer Service Associate

    PGW

    Customer service associate job in Summerville, SC

    Please first watch this video about our company: *************************** Customer Service Teammate Responsible to establish and maintain good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager. Employment Qualifications Commitment to excellence at all levels of service. Retail experience, automotive experience helpful. Good communication skills, cheerful and friendly. Enthusiastic attitude and good work ethic. Basic computer and office management skills. Clean and neat appearance, good telephone voice. Principle Responsibilities & Duties Employee Relations Works to maintain a team effort of quality customer service Customer Relations / Business Development Greets the customer. Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales. Bills out the customer. Obtains any technical information from manager or tune-up technicians in response to questions from customers. Presents all promotional materials to customers. Maintains marketing programs including reminder cards/notices as directed by manager. Compensation: $45,000.00 - $55,000.00 per year How Are We Different From the Competition? We want to be your first choice when it comes to auto care. Let's talk about the SpeeDee Service Difference: Local Ownership Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities. Quality Service SpeeDee was built on a solid commitment to customer service. Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repair services. Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus. Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service. Maintenance Records If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule. Affordable Rates Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost. You Decide It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary! Please first watch this video about our company
    $45k-55k yearly Auto-Apply 60d+ ago
  • Customer Engagement Representative

    SKF Inc. 4.6company rating

    Customer service associate job in Ladson, SC

    Salary Range: $ 59,000.00 to $ 70,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Company SKF Aerospace is the world's leading supplier of a wide assortment of aerospace solutions encompassing bearings, seals, rods, struts, precision elastomeric devices and aero-engine, and gear boxes. SKF Aero Bearing Service Center, located in Ladson SC, is an FAA Repair Station providing world-class inspection / repair services to bearings fitted to the most advanced commercial and military engine programs. Customer Service Responsibilities * Process customer orders/changes in system according to established department policies and procedures and provide customer with order acknowledgements. * Review customer contracts particularly Customer Purchase / Repair Orders compliance and repair requirements. * Review, process, and record orders and/or inquiries received by mail, telephone, and/or through customer personal contact. * Work in conjunction Sales to process Request for Quotes (RFQ) * Interface with customers daily regarding bearing status, order placement/expedite, and/or issues. * Assist Account Receivables especially in addressing past due invoices. * Validates orders entered in the system are correct prior to repair and shipping to customer. * Perform billing and invoicing to customer for daily shipment activity. * Issues credits for short payments, customer rebate programs. * Update and distribute weekly status reports to customers. * Update customer mandated portals / interface. * Alert appropriate departments of any potential delivery problems, * Coordinate with internal teams to resolve issues impacting the business. * Perform other related duties as assigned by management. * Facilitate the transfer of product through the repair process from receiving through inspection, repair, and shipment. * Serve as point-of-contact for shipping broker for international customers. * Additional duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Requirements: * Minimum of 2 years' experience preferred in customer service in aerospace or other custom manufacturing environment. Experience in Aerospace - Maintenance, Repair & Overhaul (MRO) is a plus. * Applicant to hold at least an Associate Degree. Additional education or related training is a plus. SKF will consider a combination of education and relevant experience. * Track record of effectively resolving customer related issues, improving processes, and helping in efficiency * Proficient in Microsoft Office with concentration in Excel, Word and PowerPoint. * General comprehension of contracts and terms and conditions * Ability to work in a team environment and independently. * Courteous, clear, and professional manner * Outstanding communication and relationship-building skills * Excellent computer skills with proficiency in MS office * Exceptional attention to detail with an error-free work product * Demonstrate strong analytical and problem-solving skills. * Must be able to prioritize multiple tasks and manage time efficiently. * Must be able to work well with internal customers and all levels of management. * Experience placing and reviewing purchase orders. * Must be a US citizen or green card holder. * Must be competent to read, write and communicate in English language. What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management. Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution. Reports to: Senior Director of Sales Location: Ladson, Sc Job ID: 23658 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
    $59k-70k yearly 4d ago
  • Customer Service Associate

    Precision Tune Auto Care-6441 Tune, Inc.

    Customer service associate job in Goose Creek, SC

    Job Description Customer Service Professional At Precision Tune Auto Care we have been locally owned and operated since 1979, we are committed to providing reliable services with a focus on exceptional customer care. We believe that our customers deserve not only expert work but also a welcoming, trustworthy, and professional experience from start to finish. Position Overview: We are seeking a Service Writer with strong customer service and hospitality skills. This role is the first point of contact for our customers, both in person and over the phone. We are not requiring automotive experience. The Service Writer is responsible for creating a positive experience by listening to customer needs, clearly explaining services, and ensuring smooth communication between the customer and the technician team. What We Offer: Competitive pay with performance-based incentives. Health, dental, and vision benefits. Paid time off and holidays. Ongoing training and career growth opportunities. A supportive, team-oriented workplace culture. Responsibilities: Greet customers warmly and provide professional, friendly service. Listen carefully to customer concerns and document repair/service requests. Communicate clearly and simply about recommended services, costs, and timelines. Answer phone calls and schedule appointments with courtesy and professionalism. Serve as a bridge between customers and technicians to ensure accurate, timely work. Provide status updates and follow up to keep customers informed. Help maintain a clean, organized, and welcoming front office. Support store sales goals through excellent service and customer retention. Qualifications: Previous experience in customer service, hospitality, or retail preferred. (Automotive not required) Strong communication and listening skills. Positive attitude and professional appearance. Strong organizational and multitasking skills. Basic computer and point-of-sale knowledge. Valid driver's license required. Precision Tune Auto Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $23k-31k yearly est. 24d ago
  • Customer Service Coordinator Full Time

    American Air 4.1company rating

    Customer service associate job in Charleston, SC

    American Airlines is seeking Full Time Customer Service Coordinator at the Charleston International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 08-29-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $22.07 per hour. What you'll do Promotes and sells air travel to the traveling public or freight forwarders Provides assistance with passenger check-in and cargo acceptance Interprets government rules and requirements for domestic and international travel or cargo shipments Meets and dispatches aircraft within established times Provides assistance to distressed passengers and customers Protects company property and revenue Provides for safe travel Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks Uses organizational skills to perform multiple tasks within a limited time period Is self-motivated and requires minimal supervision Responds and assists during security and emergency situations Follows internal/external policies and procedures May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers Responsible for the overall performance within work area and may be required to lead and direct the work of other employees May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED Read, write, fluently speak and understand the English language Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
    $22.1 hourly 11d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in Moncks Corner, SC

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-31k yearly est. 16d ago
  • Reservation / Dispatch Agent

    GCT 4.2company rating

    Customer service associate job in North Charleston, SC

    MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A
    $26k-32k yearly est. 60d+ ago
  • Customer Service Attendant

    Big Dan's Car Wash, LLC

    Customer service associate job in North Charleston, SC

    Job Description We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction. Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We're seeking dedicated individuals to help us maintain our reputation for excellence and drive our continued success! The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit. Key responsibilities include loading vehicles into the tunnel, maintaining the site's cleanliness and appearance, operating the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service. We offer you: Fast-paced, high-volume environment (You won't be bored.) Active work outside (Don't like being inside? You'll love our work.) Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations) Paid training. Hourly rate plus commission. Incentive bonus opportunities. Tuition assistance. Free car washes! Grand Opening Bonus! We want you to: Serve our customers in a friendly manner with a big smile! Be cooperative with your team members and follow our systems. Like to learn new skills in areas of safety, mechanical, and customer service. Maintain a clean appearance according to our standards. Be able to stand for extended periods of time. Be able to lift a minimum of 25 pounds. Be able to operate electronic devices. Be willing to hustle and have a sense of urgency. Powered by ExactHire:184753
    $21k-28k yearly est. 12d ago
  • Customer Service - Front Desk

    MDO Holdings

    Customer service associate job in Charleston, SC

    Job Details James Island - Charleston, SC Part Time Any Customer ServiceDescription About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help our clients achieve real results. We are committed to helping our members create a whole-body approach to wellness by offering an all-inclusive health and fitness experience. We recognize that each members fitness journey is different, thus, we offer a wide variety of group classes, small group activities and personal training. If fitness is your passion and you love to bring joy to others, support them in their goals, and make people feel connected to a positive and friendly community you could be a great fit for the O2 Fitness family. A smile, collaborative attitude and positive mindset is what it takes to excel! Essential Duties and Responsibilities of Front Desk / Customer Service Team Member All Front Desk / Customer Service Team Members will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to O2 Fitness members, prospective members and guests. Greet every member and guest with a smile, warm welcome Answer phones in a friendly manner and assist callers with a variety of questions Sign guests up for memberships and schedule members for Personal Training orientation Assist with billing questions and handling member concerns Every team member is responsible for assisting the housekeeping team and the cleanliness of the club. Refilling paper products, disinfectant bottles, folding towels and making sure all areas of the club are fully stocked is one of the key responsibilities of the member experience team. Inventory management of drinks, cooler goods, and protein bars. Merchandising products and keeping the cooler stocked. Qualifications Qualifications of Front Desk / Customer Service Team Member High school graduate is preferred Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations Benefits for Front Desk / Customer Service Team Member Complimentary O2 Fitness Membership Discounted Personal Training Sessions Supportive work environment O2 Fitness Rewards store Compensation for Front Desk / Customer Service Team Member Average pay rate of $13.27 per hour Advancement opportunities available with mastery of O2 Fitness club offerings 20+ hours per week
    $13.3 hourly 60d+ ago
  • Client Retention Associate - 100% Commission (TSG-20251204-021)

    Strickland Group LLC 3.7company rating

    Customer service associate job in Charleston, SC

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $38k-65k yearly est. 6d ago
  • Client Specialist

    Barry's 3.7company rating

    Customer service associate job in Charleston, SC

    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
    $40k-77k yearly est. 60d+ ago
  • HP Customer Sales Representative

    2020Companies

    Customer service associate job in Mount Pleasant, SC

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 7d ago
  • Producer / Sales Rep / Customer Svc Rep

    Idea Recruitment

    Customer service associate job in Beaufort, SC

    Job Description Idea Recruiters is searching for a Producer for a local Insurance Agency in Beaufort, SC. We are seeking candidates that respond to customers' inquiries via phone, email, or chat; knows how to resolve customer complaints and resolves issues in a professional manner, and provide information about available services. The Producer must also build and maintain client relationships and stay current on insurance products and regulations. SHIFT INFORMATION Days: Monday - Friday Hours: 9:00 AM - 5:00 PM ESSENTIAL DUTIES & RESPONSIBILITIES: Ø Professionally sell and explain property and casualty insurance policies to customers and clients (home, auto, business, life, etc) Ø Identify and prospect new clients, assess their needs, tailor policy recommendations based on those needs Ø Manage the entire sales cycle from lead to close Ø Maintain client relationships, handle renewals, and collaborate with other departments Ø Develop and execute a sales plan to meet new business targets Ø Conduct sales and present customized insurance solutions to prospects and clients Ø Serve as the main point of contact for policy changes, renewals, and questions. Ø Assist clients with claims processes Ø Utilize sales and customer relationship management (CRM) tools to track progress Ø Create customize insurance policies to meet unique client requirements Ø Educate clients on different insurance options and coverage details Ø Answer customer questions promptly and efficiently through various communication channels (phone, email, chat, face-to-face interactions, etc) Ø Address and resolve customer complaints or concerns in a professional and timely manner Ø Manage customer accounts and billing inquiries Ø Maintain a high level of company products/services knowledge and communicate effectively with the customers and/or team members Ø Recognize chances to upsell or cross-sell services that may benefit customers Ø Keep accurate and detailed records of customer interactions and transactions in various software platforms Ø Work well with team members and other departments to ensure consistent and positive customer experience Ø Provide excellent and effective written and verbal communication with others Ø Must have the ability to listen carefully to understand customer concerns Ø Provide strong analytical skills to troubleshoot issues and provide appropriate solutions Ø Show empathy towards others Ø Write Property and Casualty Insurance Policies based on customers' needs Ø Contact potential customers or clients through networking, referrals, and outreach to build customer base Ø Interview prospective customers to understand their financial situation and existing coverage Ø Analyze a client's needs and recommend suitable insurance policies, such as life, health, home, or auto Ø Explain policy features, sell policies, and process applications for underwriting approval Ø Maintain accurate and confidential records of client information and policy details Ø Stay up-to-date on state and federal regulations, securing necessary licenses, and complete continuing education requirements #IND1
    $29k-41k yearly est. 5d ago
  • Professional Services Veterinarian Charleston SC

    Idexx Laboratories 4.8company rating

    Customer service associate job in Charleston, SC

    Professional Services Veterinarian As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. Position can be based in Charleston or Columbia, SC or Savannah, GA In this role you will: Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. Adhere to and model the IDEXX Purpose & Guiding Principles. Perform other duties as assigned. What you will need to succeed: DVM degree or equivalent. Advanced degree or board certification preferred. Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice Licensed to practice in at least one state a plus. Solid knowledge of current topics and issues in clinical veterinary medicine. Strong business acumen, including specific knowledge of products and services sold. Seasoned business and medical professional. Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Strong facilitator, able to resolve conflict through mutual understanding and respect. Excellent customer service and business relationship-building skills required. Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. High integrity and honesty to keep commitments to Employees, Customers, and the Company. Goal oriented, with drive, initiative and passion for business and team excellence. Ability to organize and prioritize. Have a service-oriented attitude. Computer proficiency in Microsoft PowerPoint, Excel, and Word Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) Company vehicle provided Hold a valid driver's license Extended hours may be required. Position can be based in Charleston or Columbia, SC or Savannah, GA What you can expect from us: Annual Salary $140,000-160,000 based on experience Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE
    $30k-48k yearly est. Auto-Apply 27d ago
  • Community Service Specialist

    City of Goose Creek, Sc 3.7company rating

    Customer service associate job in Goose Creek, SC

    This position is responsible for performing administrative, record-keeping and field related duties in support of the Police Department to provide assistance with non-emergency situations. ESSENTIAL JOB FUNCTIONS * Meets with citizens on a walk-in basis. Takes incident reports ensuring accuracy and completeness of information. * Takes police reports over the telephone. * Determines need for police assistance as necessary. * Rolls fingerprints for citizens as needed. * Performs VIN verification checks. * Assists the general public with questions, comments, complaints and problems regarding all aspects of the Police Department. * Compiles statistical reports. * Files all related documentation. * Performs roadside assistance for citizens, including, but not limited to, tire changes, gas assistance, and key lockouts. * Completes private property accident reports when there are no injuries involved. * Assists the fleet manager with the transportation of fleet vehicles and personnel to and from auto shops and/or facilities. * Performs other duties as assigned. MINIMUM REQUIREMENTS * High school diploma or GED. * Two years' experience in administrative/support or related work demonstrating the ability to write reports, interview people and compile information or related experience. Related experience may include law enforcement, Explorer Post Program, Police Cadet Program or similar police auxiliary program. * Ability to obtain and maintain National Crime Information Center (NCIC) certification. * Ability to become a Notary. KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of departmental policies and procedures. * Ability to provide quality customer service, to include handling irate and difficult customers. * Thorough knowledge of report taking * Ability to interview people and obtain facts. * Ability to communicate effectively both orally and in writing. * Ability to use computers and various software programs, to include Word and Excel. * Ability to work under pressure, in a fast-paced environment. SAFETY Employee is responsible for adhering to all safety procedures and regulations established by the Department, the City and all State and Federal organizations. Any safety concern should be reported to a supervisor immediately. WORK ENVIRONMENT Work is performed in both indoor and outdoor settings; however, outdoor duties constitute the majority of the work schedule. Candidates must be prepared to work in inclement weather if the need arises. PHYSICAL DEMANDS Work can be physically demanding. Candidates must be able to lift, pull and push up to 50 pounds. MENTAL DEMANDS Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, irregular schedule/overtime, and working closely with others as part of a team. Occasionally requires tedious or exacting work and noisy/distracting environment. REASONABLE ACCOMMODATION The City of Goose Creek is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Prospective and current employees should contact Human Resources to request an ADA accommodation. DISCLAIMER The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The City reserves the right to revise this position description at any time.
    $26k-32k yearly est. 25d ago
  • Reservation / Dispatch Agent

    GCT 4.2company rating

    Customer service associate job in North Charleston, SC

    Job DescriptionSalary: MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A
    $26k-32k yearly est. 7d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Summerville, SC?

The average customer service associate in Summerville, SC earns between $20,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Summerville, SC

$27,000

What are the biggest employers of Customer Service Associates in Summerville, SC?

The biggest employers of Customer Service Associates in Summerville, SC are:
  1. Family Dollar
  2. Dollar Tree
  3. Walgreens
  4. Variety Stores LLC
  5. Raising Cane's
  6. Lowe's Companies
  7. PGW
  8. Precision Tune Auto Care-6441 Tune, Inc.
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