Customer service associate jobs in Taylors, SC - 2,666 jobs
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Part Time Customer Service Associate (Restaurant)
Taco Bell-Hendersonville 4.2
Customer service associate job in Hendersonville, NC
Taco Bell - Hendersonville is looking for a full time or part time crew member to join our team in Hendersonville, NC. As a Taco Bell - Hendersonville crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.
Working with us will give you the flexibility to be whatever our team and guests needs you to be.
You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do.
Verbal communication skills are key - you're not going to be able to text message customers back and forth.
In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time.
With loads of energy, you understand that work is easier - and more fun - with some teamwork.
Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Hendersonville -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Hendersonville.
Apply now!
$22k-29k yearly est. 3d ago
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Customer service associate job in Woodruff, SC
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$26k-32k yearly est. 3d ago
Customer Service Associate (Restaurant)
Taco Bell-Pisgah Forest 4.2
Customer service associate job in Brevard, NC
Taco Bell - Pisgah Forest is looking for a full time or part time crew member to join our team in Pisgah Forest, NC. As a Taco Bell - Pisgah Forest crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen.
Working with us will give you the flexibility to be whatever our team and guests needs you to be.
You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do.
Verbal communication skills are key - you're not going to be able to text message customers back and forth.
In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time.
With loads of energy, you understand that work is easier - and more fun - with some teamwork.
Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Pisgah Forest -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Pisgah Forest.
Apply now!
$22k-28k yearly est. 2d ago
Customer Service and Sales Specialist
Natural Auto Products 3.8
Customer service associate job in Landrum, SC
CustomerService & Sales Specialist - Join Our Team at Natural Auto Products (CocoMats.com)
Company: Natural Auto Products (CocoMats.com)
Are you passionate about delivering exceptional customerservice and eager to grow your sales skills? Natural Auto Products (CocoMats.com), a leader in crafting high-quality, sustainable, hand-made car floor mats, is looking for an experienced CustomerService & Sales Specialist to join our dynamic team. With over 25 years of dedication to quality, we pride ourselves on providing outstanding products and customer satisfaction. As a key team member, you'll play a crucial role in ensuring our customers have the best experience with every interaction, while helping drive business growth through a customer-focused sales approach.
Key Responsibilities:
Customer Interaction: Maintain an upbeat, professional, and empathetic demeanor in all customer interactions, including wholesale accounts.
Communication: Respond promptly and effectively to customer inquiries via phone, email, and voicemail.
Order Management: Process new orders, update existing ones, and ensure smooth communication with relevant teams.
Customization: Assist customers in selecting and customizing their mats, ensuring all specifications are met.
Sales Engagement: Identify and pursue sales opportunities with existing customers and potential companies, aiming to drive additional orders and revenue.
Problem Solving: Address and resolve any customer concerns efficiently, aiming for long-term satisfaction.
Local Support: Occasionally assist walk-in customers at our facility.
Requirements:
Personality: Upbeat, driven, self-motivated, and passionate about providing excellent customerservice.
Availability: Must be available to work Monday-Friday, 9 AM - 5 PM, on-site in Indian Land, SC.
Communication Skills: Strong written and verbal communication skills.
Sales Experience: Prior sales experience is preferred.
Tech Savvy: Proficiency with basic computer applications (Excel, Microsoft Office, Outlook).
Multitasking: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Organization: Strong attention to detail and excellent organizational skills.
Teamwork: Ability to collaborate effectively with team members while also working independently.
Physical Capability: Ability to lift 25 pounds when needed (occasionally required).
Commitment to Learning: Enthusiasm for professional growth and opportunities within the company.
Education: Bachelor's degree in Business, Communications, or a related field (preferred, but not required).
Hours:
Full Time (On-Site)
Monday - Friday, 9 AM - 5 PM
Compensation:
Base Salary: Competitive hourly wage, based on experience (Range: $23 - $25 per hour).
Additional Benefits:
2 weeks of paid vacation.
All UPS holidays off.
Why Join Us?
By joining CocoMats, you'll become part of a team that values quality, innovation, and customer care. We offer a supportive and collaborative work environment where your contributions are valued.
If you are eager to make a difference, grow your sales abilities, and deliver top-tier service, we would love to hear from you. Apply today to help us continue our legacy of excellence and customer satisfaction!
$23-25 hourly 5d ago
Customer Service Representative
PRYM 4.1
Customer service associate job in Spartanburg, SC
and History
Prym's roots go back to 1530, when Wilhelm Prym worked as a goldsmith in Aachen. This makes Prym one of the oldest industrial companies in Germany and one of the most traditional in the world. Throughout its history, the company has reinvented itself time and again, ensuring its continued existence for centuries.
Relocated from Aachen to Stolberg in the mid-17th century, Prym focused on the production of brass. As brass production increasingly lost importance, the company focused more on finished brass products and became a leader in the field of machine production of metal haberdashery.
An important milestone was also the decisive further development of the press fastener by Hans F. Prym in 1903: He developed the s-spring which ensures, the press fastener can be closed and opened easily while at the same time the press fastener is securely closed. In many different colors and shapes, it has been produced in endless quantities since the beginning of the 20th century and still is, as Prym manufactures Millions of the practical daily helpers every day.
As much as Prym has changed in almost 500 years, one constant remains:
The company is majority-owned by the Prym family - and will remain so.
Our internationally staffed management team reflects the Prym Group's setup into independently operating divisions and holding.
The lean organizational structure allows the divisions to adapt to the needs of their markets, while the holding enables all parts of the group to unleash their full potential by foresighted planning, ensuring economic stability and modern talent management.
Summary/Objective
The CustomerService Representative will be responsible for order processing, data entry, customer support, debit memos, or credits in a timely manner. Receive necessary approval and verify correctness before posting to the appropriate Accounting GL lines.
Essential Functions
Answers telephone related to customer orders, inquiries regarding current orders, questions regarding the purchasing of product. Analyzes requests and provides information or ascertains who can best provide the information. Routes calls to the proper person. Resolve customer questions related to orders, takes orders as needed.
Work with customer and finance department to resolve invoice shortages, disputes, claims.
Enters orders received by fax / e-mail / telephone into SAP.
Misc. clerical. Contacts customers to ascertain data omitted on orders. Processes requests for sales sheets, catalogs, etc. Responds to e-mail inquiries. Communicates with other departments including sales, purchasing, distribution regarding questions on orders.
Processes the initial paperwork on returns to the company. Forwards information to the returns clerk.
Other duties as assigned
Required Education and Experience
Associate's Degree in General Business, Accounting , or other related degree
2-4 years experience in proven work experience in CustomerService or a similar role.
Must be proficient in MS Office products including Word, Excel and PowerPoint, SharePoint and Teams
Strong interpersonal and communication skills, both written and verbal.
Ability to maintain confidentiality and handle sensitive information with discretion.
Detail-oriented with excellent organizational and multitasking abilities.
Achiever mindset - self motivated, driven and passionate about sales and achieving quarterly and annual targets
Ability to work collaboratively with cross-functional teams and stakeholders.
Preferred Education and Experience
Bachelor's Degree in General Business or Accounting
1-3 years work history with auditing and disputing charges/claims
Experience in the warehouse/distribution industry
Experience with big box retailers such as Wal-Mart or Michael's is a plus
Supervisory Responsibility
This position has no supervisory function
Career Path Progression from this position
Lead CustomerService Representative
Business Analyst
CustomerService Manager
Travel
This position does not require travel
Work Environment or Working Conditions
This job operates in a combination of professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Additionally, this role will encounter equipment and heavy power industrial vehicles, with high noise levels possible in the warehouse setting.
Physical Demands
Ability to lift 5 - 20 lbs periodically and 50lbs on occasion
Ability to stand/walk for up to 8 hours
Ability to sit for up to 8 hours
Company Offerings
Health Benefits - Medical, Dental, Vision, and Supplementals (i.e. Accident, Hospital, Pet)
401k Discretionary contribution with Company Match
Safe Harbor (401k Company Profit Sharing)
Paid-time Off (available within first 6 months)
Hybrid Work Schedule
11 Paid Company Holidays
EEO Statement
EOE/Vet/Disabled
Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them.
We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners.
Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support.
Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals.
No cold calling.
No door knocking.
You'll engage with warm inquiries using company-provided systems, training, and support.
Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship
$55k-88k yearly est. 9d ago
Customer for Life Associate
Movement Mortgage 4.4
Customer service associate job in Landrum, SC
Join the company defining what it means to be an Impact Lender!
Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending - a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender.
At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit.
Responsibilities:
Make timely outbound calls to customers at 30 days, 90 days, and 1-year after loan closing.
At 30 days: Thank the customer, confirm their satisfaction, and reinforce the loan officer's commitment to their long-term success.
At 90 days: Check in to ensure all aspects of their mortgage and home transition have been handled properly.
At 1 year: Conduct a “Mortgage Checkup” to identify any changes in life, goals, or potential future needs (refinance, move-up home, investment property, etc.).
Document all customer interactions and feedback in our CRM system.
Identify opportunities to re-engage the original loan officer or refer to other internal specialists as needed.
Assist with periodic customer appreciation campaigns and outreach initiatives.
Serve as a brand ambassador for our company's mission to create customers for life.
Qualifications:
Excellent verbal and written communication skills.
Strong interpersonal skills with a warm, empathetic approach.
Proven experience in customerservice, client relations, or inside sales (mortgage or financial services experience preferred).
Highly organized and able to manage follow-up tasks and documentation efficiently.
Comfortable with CRM systems, call logs, and basic reporting.
A heart for service and a passion for building relationships that last.
Prior experience working with mortgage clients.
Bilingual skills (Spanish especially preferred).
A strong understanding of the homeownership journey
The expected salary range for this position is between:
$35,000.00 - $40,000.00
The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
We also offer a benefits package that includes:
Competitive pay
Benefits Offered: Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE
Retirement plan: 401(k) and Roth
Paid Time Off: 16 days front loaded. Prorated based on the start date month
11.5 paid holidays per year
Employee assistance program
Excellent career growth opportunity
Fun, team-focused working environment
Employee driven community outreach program
Relocation packages available
The application window is anticipated to close on:
February 1, 2026
We're definitely not your average mortgage company. When you're ready to grow your career AND your impact, we're ready for you. We're also one of the nation's top lenders and are redefining corporate culture. We work hard, we have fun, we invest in our people and we make a difference. Sound like a plan? Good. Learn more at *****************
$35k-40k yearly Auto-Apply 28d ago
Customer Service Associate II
Current Lighting Employee Co LLC
Customer service associate job in Greenville, SC
This CustomerService position is responsible for offering support to Sales Representatives, Agents and Customers. The candidate will have to research and answer questions and work to resolve any problems with accuracy and efficiency. The goal is to provide the best possible customer experience to ensure customer retention and satisfaction being able to solve their requests on-time and always with the right information. The candidate will have to coordinate requests between different departments including Supply Chain, Sales, Pricing, Product Management and Quality. This position is categorized as flexible: 4 days in the office, 1 day virtually.
Researches and resolves complaints to ensure customer retention and satisfaction. Maintains direct contact with numerous departments and multiple channels of distribution.
Ensures correct information is received, captured and processed.
On going training understanding company's products and their applications as well as being aligned with the company's market strategy and our company guidelines.
Work is performed under moderate supervision and measurable performance indicators.
Qualifications
A two-year college degree or an equivalent combination of education and experience is required.
Two (+) years of business experience with significant exposure to CustomerService is preferred.
Relies on limited experience and judgment to plan and accomplish goals.
Excellent telephone and communication skills are a must.
PC skills require working knowledge of Microsoft Word, Power Point, and Excel programs.
Self-starter, able to adapt in fast paced environment Working knowledge of SAP
Work closely with multiple departments to ensure quick solutions to any customer request.
Use data to drive correct decisions, clarify priorities and optimize adherence to comply to quick resolution.
Driven to produce measurable results and continuous improvement.
Desired Characteristics
Detail-oriented with strong process, organizational and oral/written communication skills. including virtual and electronic communications.
Prior experience and/or willingness to work with team members that are not co-located.
Sound knowledge of the company's products and services.
Experience with data analysis and spreadsheet tools.
Familiarity with SAP, QuickBase, Power BI, and Salesforce.
Compensation
The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This hourly rate is $20-$25.
Benefits and Perks
The Highlights:
All around competitive culture where together we strive to:
Approach each day with a tenacious curiosity
Communicate openly and honestly- internally and externally
Work hard, take risks, fail fast…learn and move on
Embrace diversity and welcome opposing thoughts
Empower and develop each other
We have an open and inclusive culture where you'll learn and grow through programs and resources like:
Quarterly company all employee meetings
Management and Leadership development
Initiatives and special projects with executive leadership exposure
Access to top-notch learning courses through LinkedIn Learning
Regular manager check-ins to drive performance and career growth
Our more standard benefits
Paid Company Holidays
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
401(k) retirement program with a fully vested immediate company match
Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer
Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry's most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers' needs. Learn more at CurrentLighting.com.
$20-25 hourly Auto-Apply 31d ago
Juris Customer Success Consultant
Lexisnexis 4.4
Customer service associate job in Mountain Home, NC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 43d ago
Juris Customer Success Consultant
RELX 4.1
Customer service associate job in Mountain Home, NC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 43d ago
Client Specialist
Baird 4.7
Customer service associate job in Greenville, SC
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM5
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$74k-106k yearly est. 50d ago
Call Center Sales
Dev 4.2
Customer service associate job in Simpsonville, SC
Spectrum
Job DescriptionOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $27.24 hour or $56,655 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).
At A Glance:
Full-time, entry and midlevel sales role focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential and additional commission bonuses
Call Center Sales Representative: An organized, digitally savvy communicator with a competitive spirit eager to learn a variety of programs and platforms and grow. A results-driven achiever comfortable in a busy office environment
Benefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more
Are you ready for your next big opportunity?
Our Call Center Sales Representatives are consultative professionals who leverage a deep understanding of Spectrum's exceptional suite of products to win over new customers and ensure existing customers remain satisfied with their service. No matter your background, we'll help you develop the skills you need to grow with us, to increase brand and technological awareness, and to create the relationships that lead to a positive customer experience.
What does Inside Sales do?
Would you describe yourself as a “people person”? As a Spectrum Representative, use your way with words to provide outstanding support, creating positive customer experiences that generate sales and create long-lasting relationships. You'll learn how to easily field customer inquiries from a comfortable office call center, answering questions and promoting Spectrum's wide variety of products and services. Transition seamlessly between engaging conversations and operating billing and requisition programs. The Representative's purpose is clear: We want our customers to get the best value for their investment in us, and you can help them do just that.
It's all about learning and growing
This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new Representatives into quick-thinking professionals. We can bring you up to speed on Spectrum's full line of products - and our competitors' products - in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers. Soon you'll be expertly navigating the billing system, entering new contracts, using programs that streamline the customer signup process, and collecting commission bonuses for every customer agreement.
With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support you'll need to grow into a successful associate and more. Our training program pairs you with a peer mentor who can show you how to use Spectrum's verified sales techniques on all kinds of calls and how to reach an agreement with all kinds of customers. Get in on the ground floor at a Fortune 100 company and see how far you can go.
The benefits are clear
On top of opportunities to earn and elevate your career, Spectrum offers benefits like child care reimbursement, education assistance, and other programs that help you and your family at all stages of life. We offer flexibility so you can achieve that important work/life balance. Most of our centers are bright open offices that feature space for relaxing and having fun when not on call. We want you to feel at home with us and comfortable surrounded by your Spectrum support system.
What's required to get started?
The minimum requirements for the Call Center Sales Representative are:
Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner
Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Strong computer and consumer electronics skills
Ability to use personal computer and appropriate software applications to include billing system and other role-related tools
Excellent verbal and written communication skills
Excellent organizational skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to perform job at workstation for prolonged periods of time
Education
High school diploma or equivalent
Related Work Experience
Call center sales experience, 2 years preferred
Strong sales experience, 2 years preferred
$56.7k-81k yearly 60d+ ago
Customer Service Advisor
Precision Tune Auto Care
Customer service associate job in Spartanburg, SC
Full or Part Time
Pay: $15-20/hr
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customerservice. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire datE
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customerservice background welcomed
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$15-20 hourly Auto-Apply 44d ago
Customer Relations & Quality Specialist
Mau Workforce Solutions 4.5
Customer service associate job in Greenville, SC
MAU is hiring a Customer Relations & Quality Specialist for our client in Greenville, SC. As a Customer Relations & Quality Specialist, you will drive customer satisfaction and quality performance across the Greenville factory by implementing customer experience tools, improving quality systems, and ensuring cross-functional alignment for delivery excellence. This is a long-term contract opportunity with direct hire potential.
Benefits Package
* Medical benefits
* Long-term contract (18 months) with direct hire potential
Shift Information
* Monday - Friday | 7:00 AM - 4:00 PM
Required Education and Experience
* Bachelor's degree in Business, Engineering, or a related field
* 5+ years of experience in Quality, Customer Experience, or Continuous Improvement roles
* Experience with Root Cause Analysis (RCA), 8D methodology, and Quality Management Systems (QMS)
Preferred Education and Experience
* Experience in shop operations and quality
* Exposure to production planning
* Customer-facing communication experience
* Project management and cross-functional coordination
* Participation in Kaizen and Built-In Quality (BiQ) initiatives
General Requirements
* Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word)
* Experience with Smartsheet or similar platforms, including dashboard and report creation
* Background in Lean/Continuous Improvement (TPS/Toyota Production System preferred)
* Strong analytical, problem-solving, and communication skills
* Proficiency in data visualization and dashboard reporting
* Ability to influence cross-functional teams
* Familiarity with AI tools for communication enhancement
Essential Functions
* Identify, implement, and optimize tools and systems to improve customer engagement and satisfaction
* Continuously assess processes, eliminate pain points, and improve communication channels
* Monitor customer feedback channels and proactively address recurring issues and trends
* Ensure customer interaction processes align with QMS, documentation standards, and contractual requirements
* Partner with Quality and Factory teams to standardize documentation, processes, and reporting
* Create and implement standard processes across Projects, Quality, Shop Operations, Engineering, and Materials
* Ensure customer commitments are met with transparency, quality, and on-time delivery
* Establish standard formats and tools to support project teams from kickoff to product delivery
* Develop tools to gather, track, and visualize the Voice of the Customer (VoC)
* Support relationship development with customer contacts using innovative communication tools (including the use of AI)
* Ensure customer feedback directly drives process improvement actions
* Build dashboards and reporting structures to measure customer experience performance
* Provide actionable recommendations based on data insights and feedback
* Drive continuous improvement activities, including problem solving and structured RCA (8D)
$29k-36k yearly est. 60d+ ago
Customer Service
Felker Day-KFC
Customer service associate job in Spartanburg, SC
Job Description
About the job:
As a CustomerService Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell.
We offer the following:
A commitment to promote from within
Paid Training and ongoing continuous development
Tuition reimbursement and scholarship opportunities
A recognition culture that is both FUN and Competitive
Competitive Pay w/ a clear path for raises and development.
Flexible schedules
Free meal each shift
Eligibility to accrue paid vacation time.
Medical benefits for qualifying employees
Health and Wellness supplemental benefits resulting in higher net pay.
401K retirement plan with 100% match up to 3% of salary for qualified individuals
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The Role responsibilities will include:
Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking.
Preparation of food and beverages according to recipe standards
Maintaining quality of product and adhering to all food safety standards
Identify and communicate all safety and equipment concerns.
Handle, store, and rotate all stock including cases up to 50lbs.
Having a positive and helpful attitude towards guests, coworkers, and managers
Requirements
Must be at least 16 years of age.
Accessibility to dependable and reliable transportation
Reliable and On Time in proper uniform for all scheduled shifts
Must have Sunday Availability
Must be able count money quickly and accurately.
Read training materials, listen to your trainer, and ask for what you need.
Enthusiasm and willingness to learn.
Team player
Commitment to guest satisfaction
Strong work ethic
$25k-32k yearly est. 28d ago
Customer Support Agent
Circuit Board Medics
Customer service associate job in Greenville, SC
Job Type: Full-Time, Hourly Minimum Starting Pay: $20/hour Working Hours: Monday - Friday, 8 AM - 5 PM Experience: Early Career, some office experience required Work Environment:
Office Environment
Moderate to High Call Volume
Diverse Customer Needs
Team Collaboration, escalations are rare
Emphasis on Empathy
~ 100 Employees, one location
Who We Are and What We Do
Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customerservice. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts-all while contributing to a more sustainable future through remanufacturing.
Guided by the vision "
CARE. SERVE. RESTORE.
", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.
You can learn more about our products and who we are at: **************************
Job Description
Your goal is to serve the customer's best interest by handling all public interactions (phone, email, text, chat) with respect and professionalism. You will strive to see things from perspectives that are different from your own and are able to make decisions that reflect those alternate perspectives. You will take ownership of customer issues and work to resolve them within the framework of our core values and with the support of your team. You will play a key role in supporting our fast-paced environment to ensure our standard one business day turnarounds are met internally, which helps meet our customers' needs externally.
Responsibilities
Responding to customer requests without using scripts
Receiving inbound customer calls including pre-sale, sales, quote requests, and status requests
Handling texts/chats
Responding to support emails
Returning voicemails from customers
Making outbound calls to update customers on order status
Becoming knowledgeable in our repairs and services of appliance and automotive modules
Participating in relevant ongoing training to better understand our markets and product offerings
Skills
Strong and professional interpersonal communication, both oral and written
Ability to make empowered decisions to best serve the customer, escalations are rare
Strong listening comprehension coupled with empathy
Typing at 45 wpm or higher
Ability to navigate multiple browser tabs / computer programs while using 2-3 screens simultaneously
Ability to learn new software quickly
Qualities You Should Exhibit
Strong sense of urgency
Intrinsic motivation
Lifelong learner
Ownership
Humility to ask clarifying questions, but confidence in your skills
Receptive to feedback
Faithful in the details
Strong sense of community
Efficient, but patient
Benefits
Health Insurance - eligible 1st of the month after hire
Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
Paid time off - 2 weeks per year
Paid holidays - 8 days per year
Stable Hours - Monday - Friday, days
401(k) with company matching
Parental time-off
Adoption benefits
Casual dress code
Branded clothing allowance
Free fruit
Social outings
What can you expect during the application process?
Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU!
Complete two assessments emailed to you with “Circuit Board Medics Application” in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer.
Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will receive a phone call within 1 week of your completed assessment date.
**Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.
Need Help?
If you need any help along the way, you can reach us at *********************************
**************************
linkedin.com/company/circuit-board-medics
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$20 hourly Easy Apply 4d ago
Medical Customer Service
Godshall Recruiting
Customer service associate job in Greenville, SC
Salary: $17-19/hr
Is this your perfect fit?
Are you a customerservice professional with 4 years of experience handling inbound/outbound calls?
Looking for a family-oriented office culture that offers Monday - Friday, 8-5 schedule?
Breakfast provided every Friday and half day off on your Birthday!
If that describes you, we need to talk!
What your day will look like:
Assist customers/patients & navigate their medical accounts
Provide excellent customerservice by troubleshooting & resolving issues
Document all call information
Collect payment
Address customer/patient inquiries effectively
Benefits Offered:
Medical benefits
Type: Temp to Hire
To be a champion in this role, you will need:
Four years experience customerservice in office setting
Associates Degree preferred
Word and Excel experience needed
Positive attitude and commitment to providing exceptional customerservice
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
$17-19 hourly 60d+ ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Greenville, SC
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Job Description
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work .
THE JOB
As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.
WHAT YOU'LL DO
Greet every customer with warmth and urgency, whether in person, over the phone, or online
Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
Deliver personalized, memorable experiences-always looking for creative ways to say "yes" to customer needs
Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
Keep nurses and doctors updated on customer needs for a seamless care experience.
Provide confidential, compassionate guidance on financial options and end-of-life decisions
Process payments accurately while protecting personal and financial information.
Follow up with customers after visits to check on their pet's care and strengthen relationships
Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital
WHAT YOU NEED
2+ years of experience in a customerservice role
Advanced proficiency in computer programs and practice management software
Highly organized, with strong attention to detail
Strong communication skills; able to interact positively with anyone and everyone
The ability to multitask and thrive amid chaos
High emotional intelligence, able to read a room and plan and act accordingly
Adaptable and amenable in high stakes environments
Problem solving skills and a focus on innovation
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
Competitive compensation
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you're hungry
DEI
At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
$27k-36k yearly est. 26d ago
Customer Service Ambassador - Dispatcher/Logistic Coordinator
Sutera USA LLC
Customer service associate job in Greenville, SC
Job DescriptionBenefits:
Dental insurance
Health insurance
Opportunity for advancement
Vision insurance
CustomerService Ambassador - Dispatcher/Logostics Coordinator We are seeking a CustomerService Ambassador to serve as the front-line point of contact for our customers. This role focuses on delivering exceptional service, resolving issues efficiently, and representing our company with professionalism and care. Coordinating and assisting with the driving team and overseeing the routing software is a critical component to this role which will require computer skills.
Responsibilities
Answer customer inquiries via phone, email, and online systems
Resolve service issues and follow up to ensure customer satisfaction
Coordinate with internal teams (operations, dispatch, billing)
Accurately document customer interactions and service requests
Educate customers on services, schedules, and company policies which includes meeting with customers
Maintain a positive, professional attitude in all customer interactions
Qualifications
High school diploma or equivalent
Customerservice experience preferred
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and attention to detail
What Were Looking For
Reliable and punctual
Professional and customer-focused
Calm under pressure and solution-oriented
Team player with a strong work ethic
Why Join Us
Stable, growing and dynamic company
Supportive team environment
Opportunity to make a real impact on customer experience
How much does a customer service associate earn in Taylors, SC?
The average customer service associate in Taylors, SC earns between $20,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Taylors, SC
$27,000
What are the biggest employers of Customer Service Associates in Taylors, SC?
The biggest employers of Customer Service Associates in Taylors, SC are: