Customer service associate jobs in Waunakee, WI - 769 jobs

Job Title: Customer Service Representative Job Type: Full Time About Us Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.

Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

Customer Support Agent I - Bilingual Location: Janesville, WI At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards. Service customers over the phone with accuracy and efficiency within policy guidelines. Create a quality service experience by ensuring timely resolution and follow-up to customer needs. Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity. Adheres to all bank compliance, security and operational policies and procedures. Performs changes to existing accounts as requested by the customer. Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance. Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management. Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies. Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality. Identifies and recommends products and/or services to best meet the needs of the customer. Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking. Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc. Complete other specified duties as assigned. Qualifications Education: High School Diploma/GED required. Experience: 1+ year of customer service experience and/or previous experience working in a financial institution preferred. Previous contact center experience preferred. Skills: Proficient in usage of Microsoft Office and computer application Strong organizational and communication skills, both oral & written. High level of interpersonal skills to interact with customers and potential customers in professional manner. Ability to work additional hours or hours outside of the departmental operating hours as needed. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123 Pay Range: $18.00 - $19.62 per hour Apply for this Position

Jaeckle Distributors has a great opportunity for an experienced and enthusiastic Customer Service Associate. The position is located at our progressive company headquarters in Madison, WI. In total, we have over 110 employees and partner with businesses in 11 states for their flooring and surfacing product needs. Who are we? Jaeckle Distributors is a third generation, family-owned business that was founded in 1958. Our purpose is to make a meaningful difference for our people and the partners we serve. For 67 years, Jaeckle has been building the right partnerships with trusted accuracy and responsiveness. We live our Core Values to make sure we build and nurture an organization we and our customers respect. Under the direction of the Customer Service Manager, the Customer Service Associate will take inbound calls from our customers and assist them with placing orders, checking stock or resolving issues. Teamwork, great communication and being customer focused are essential for success in this role. Our Customer Service Team is friendly and takes great pride in their contribution to the customer experience. You would be joining a team of experienced people willing to help you succeed! Requirements How do you know if you are the right fit for this job? If you can answer the following questions "yes!" then we want you to apply! * Do you have a positive attitude and like to work in a fast paced, team environment? * Do you have at least three consecutive years of customer service experience? * Do you have experience in a call center environment working in a call queue? * Are you comfortable and willing to be trained to learn systems then build and expand your expertise as your tenure increases? * Do you have an interest in learning about new products on a regular basis? * Are you able to remain calm and composed while helping customers with their product, order and service needs? * Are you comfortable making outbound calls to seek new or additional sales? * Do you take pride in your attention to detail? * Do you have strong keyboard and computer skills and able to type 45 wpm? * Would you like to work Monday through Friday and have your weekends off? * Would you like to dress casually and be comfortable in a work environment? * Would you like to work for a company who believes in doing its absolute best for the customer?

The Customer Support Center Representative is responsible for providing accurate and efficient service and support to internal and external customers via email, secure message, or telephone communication. Promotes Horicon Bank as a full-service bank; maintains expected standards of customer service, product sales, referrals, and accuracy of account maintenance processed in compliance with Horicon Bank guidelines. Principal Duties and Responsibilities: Enthusiastically support the Bank sales function by providing exceptional service to internal and external customers of the Bank. Promote and sell Horicon Bank products and services through inbound and outbound phone calls. Assist with questions and inquiries regarding bank products, services, and procedures via telephone, email, or secured messaging. Review and resolve internal and external bank errors/complaints received via telephone, email, or secured messaging. Provide operational and sales support to internal customers through a direct support line. Perform address changes, account maintenance, balance transfers, dormant account reactivation, and file maintenance. Assist customers with electronic and voice banking needs. Assist customers with credit and debit card inquiries, blocks and card maintenance. Review online applications, process account opening, complete maintenance and provide support for accounts opened via our Digital Branch. Process routine daily and weekly reports including audits, check back, and maintenance of customer accounts and profiles. Complete workflows requiring maintenance to accounts, RIMS and services. Prepare documentation and reports of Customer Support Center function activities according to schedule or as requested. Keep current on various types of fraud trends to protect the bank and our customers from potential fraud losses. Additional Duties and Responsibilities: Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required. Perform other duties as may be necessary to fulfill the responsibilities of this role, or to assist in other areas of the bank. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to the AML/CFT team. Knowledge, Skills, and Abilities: High school diploma and a minimum of two years banking experience required. Previous new account opening experience preferred. Computer literacy including experience with Office Suite, MS Word, MS Excel, and other computer software products. Knowledgeable of all bank functions and understanding of bank products and services, including the rules, regulations, policies, and procedures. Exceptional customer service and excellent verbal and written communication skills are necessary to adequately address customer inquiries and efficiently resolve conflict in the most appropriate manner while positively representing the bank. Must possess the ability to plan and prioritize work, multi-task, exercise good judgment in all areas of responsibility, safeguard confidential information, and work effectively under pressure. Ability to analyze data, identify and troubleshoot issues and provide practical solutions. Working Conditions: Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and may include some evening and weekend hours. This role description describes the general nature and level of work performed by employee assigned to this role. It does not state or imply that these are the only duties and responsibilities assigned to the role. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability. This role description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs to the employer and requirements of the role change.

Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we're proudly serving Metro Market customers in 16 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Metro Market family! If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management. What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - 6 months related experience or training; or equivalent combination of education or experience - Effective interpersonal and customer service skills - Good math skills (ability to add, subtract, multiply and divide) - Sound judgement/decision making skills - Friendly, approachable/outgoing demeanor/team player - Ability to work in a fast paced environment - Good oral and written communication skills Desired - Familiar with Microsoft Office Word and Excel- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment - Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business - Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items - Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty - Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation - Determine work priorities and task lists to consistently maintain adequate front end conditions - Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations - Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste - Communicate pricing and signage discrepancies to the pricing coordinator - Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline) - Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards - Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards - Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning) - Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Got a passion for style or a gift for making things look better? Would you love to solve problems to help people live better lives? Our busy eyecare practice needs a new team member who will be dedicated to helping our patients leave our office looking and seeing their BEST! This full-time position at our Madison office offers the stability of a career in healthcare with weekends OFF! NO Experience required! Prior medical office or eyecare experience can be a plus, but certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning! What you'll be doing: You'll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. Out of everyone who works at our practice, the Optician has the honor of satisfying patients the most! This is not just some sales job, your role is to be an educator and a style consultant. If you want a career where you help the people in your community have better lives, this is the job for you Some of your duties will include: • Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription. • Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day. • Educating first-timers on how to use and take care of their glasses. • Troubleshooting prescription issues • Taking accurate measurements for all lens styles and prescriptions and checking new glasses for fit and making necessary adjustments • Miscellaneous repairs • Consistent cross-training in technician duties for optimum career growth (offered and expected) • Educating patients on what their insurance covers • Keeping the optical space looking clean, neat, and welcoming • Doing inventory, ordering, sending, and receiving shipments If these sound like you, please apply! - You're a natural problem solver and you're confident in making recommendations. - You're outgoing and friendly, connect with people quickly and easily, and feel that every customer deserves red carpet treatment. - You've got a great sense of style and love to help people find a look or style they like best. - You're a natural problem solver, and hearing things like “these glasses don't fit” or “I can't get used to seeing with these” gets you pumped up to work your magic. - You can effectively communicate both in writing and verbally in a professional and positive manner. - You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner. - You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. - Your reputation for honesty and integrity is legendary; you're known for doing what you say you're going to do - no excuses! - You take pride and ownership in your work - whatever you do, you do it well. - You see yourself as an integral part of your team's success (because we will). - You're always up for learning something new, and you master new skills quickly. - You love to see other people happy and thriving, and you'll do whatever you can to help them get there. About Us Brandon Eyes is a high-volume established eyecare practice in Madison & Middleton. We love to come to work every day because we love what we do, and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We Offer (upon eligibility): In-house Vision Benefit Healthcare allowance 401k Uniform allowance and birthday bonus PTO and paid holidays We value your time, so we'll be back in touch with you very quickly.

In this position, you will be responsible for greeting all customers that visit the Department of Financial Institutions at the walk-in counter. You will be responsible for processing and managing public records of all types of organizational and business documents submitted to the division as required by state statutes. This will include accurately assessing and applying filing, recording and service fees, endorsing accepted documents, and preparing communications to detail observations in documents submitted for filing. You will be responsible for sorting mail for the division. Associates will need to sufficiently interpret and relay information regarding processes, statutes and regulations using procedural and technical resources for our customers. Salary Information This position is in schedule-range (02-11) with a salary of $22.31 per hour, plus excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan. Job Details Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check. This state agency does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. Qualifications A minimally qualified candidate must detail having experience in all of the following to be considered: * Call center/customer service work experience * Composing written business correspondence(s) using Microsoft Office products (i.e. Adobe, Excel, Outlook, Word, SharePoint, OneNote) * Using computer programs for data review/data entry. * Performing administrative tasks (i.e. filing electronic and paper documents, receiving/sorting and prepping mail, etc.) In addition to possessing all of the above criterion, a well-qualified applicant will also detail having experience in one or more of the following: * Handling sensitive/confidential information and/or documentation * Delivering in-person customer assistance at public reception desk * Referencing or interpreting statutes, policies, and/or procedures * Performing file processing (e.g., reviewing, approving, denying, etc.) How To Apply Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3. Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Vicki Kaul at ********************* or ************. Deadline to Apply All application materials must be received by 11:59 p.m. CST on January 26th, 2026.

Call Center Agent - Customer Service Mad City Windows & Baths, a Renuity Company Full-Time • Nights & Weekends • Shift Time: 1pm-9pm Saturday & Sunday availability preferred Pay: $17.50/hr + Uncapped Bonuses Average earnings: $50,000-$70,000+/year Kickstart Your Career - No Experience Required! Looking to build long-term stability and grow your career with a company that promotes from within? Mad City Windows & Baths-part of the national Renuity family-is expanding our Call Center Inside Sales team, and we want motivated, outgoing individuals ready to learn, grow, and win. Mad City is one of the Midwest's most trusted home remodeling brands, powered by Renuity's nationwide network of top-tier renovation companies. Together, we're transforming the home improvement industry with faster, easier, stress-free experiences for homeowners. With teams operating across 36 states and growing, there's never been a better time to join. About the Role As a Call Center Agent on the Customer Service Team, you'll support the lead generation and sales teams by processing submitted leads - verifying homeowner information, confirming homeowner and advisor availability, validating product qualifications, and gauging homeowner interest. You'll work with customers and employees across all Mad City markets and help assist them with starting their home improvement process. In this position, you will: Manage all appointments generated through face-to-face sources and enter them into the CRM Accurately document all call attempts, applying appropriate dispositions and detailed notes for each interaction Handle inbound calls from promoters and place outbound calls to reach unverified leads Participate in regular department contests and achieve both personal and team goals Key Qualifications No call center experience? No problem. If you bring the drive, we'll teach you the skills. We're looking for: Strong communication skills and an outgoing personality Motivated, competitive, goal-driven energy Professional presence and a team-first mindset Reliability and consistency in attendance and performance Ability to multitask, prioritize, and stay organized Comfort navigating technology and computer applications What We Offer Uncapped earning potential - most agents earn between $50k-$70k/year Rapid advancement - many team members move up within 6 months Brand-new expanded call center workspace Multiple shift options (assigned based on business needs) Call center operating hours: 8am-9pm, 7 days a week Benefits & Perks Medical, dental, vision, life, and disability insurance Paid parental leave 401(k) retirement savings program Generous PTO + paid holidays Continuous team events, incentives, and company celebrations About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love. #ZR Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************. If you have a question regarding your application, please contact ****************** To access Renuity's Privacy Policy, please click here: Privacy Policy

The **Part Time** **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $18.00/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Come and work for Envoy Air, an American Airlines Group Company, at MSN and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $18.58 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos #EnvoyOversight Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Job Description Your mission: As a Customer Experience Representative, you'll assist our stock customers with product inquiries, provide exceptional customer service, and resolve any issues that arise. Collaborate with the Sales Team, internal stakeholders, and customers to ensure a seamless experience. Key Responsibilities: Support Sales Managers/Account Managers: Be an advocate for Sales, providing customer-centric support and being the single point of contact. Process phone calls and email requests/orders, offering assistance with product sizing, samples, and other information. Customer Service: Utilize Excel to manage customer forecasts and generate reports. Elevate customer concerns and coordinate solutions with cross-functional resources. Handle customer orders, returns, and refunds, ensuring clear order visibility and on-time deliveries. Collaboration and Improvement: Work with internal stakeholders to ensure customer satisfaction and timely issue resolution. Identify opportunities to improve the customer experience and make recommendations. Support KPIs like OTIF >96%, EDI/Portal orders >95%, and keeping past due orders Order Entry: Promptly enter orders into the ERP system with precision. Work with the Scheduler to ensure accurate product availability and update customers. Resolve discrepancies with Accounting and Sales related to pricing, shipping, and quality. Adhere to quality and safety policies, work instructions, and procedures. Minimum qualifications A minimum of one year post-secondary specialized course work and one year of business-to-business customer service experience; OR high school education Desired Skills Excellent phone, communication and listening skills Direct customer contact & order processing experience. Business to Business experience preferred. Attention to detail and ability to work effectively with others and manage multiple priorities. Microsoft Outlook, Word, Excel (intermediate user preferred). Ability to learn ERP system and processes. Strong ability to build and maintain rapport with internal and external customers. Bi-lingual - English/Spanish skills preferred. Two to three years of business-to-business customer service experience. Working toward business related certified/degree program preferred. Position Requirements Work Environment Conditions: Inside (office) Equipment/Tools Used: Computer, fax, phone, copy machine, Oracle, MS Office software Physical Requirements: Normal Office Mental Requirements: Reading, Writing, Calculating Interpersonal Skills Reasoning/Analysis Works with Minimal Supervision Ability to manage multiple projects and priorities Placon employment offers are contingent upon the successful completion of a pre-employment drug test, basic physical, background check, educational verification, and reference checks (as applicable). Placon requires that employees have and maintain authorization to work in the country in which the role is based. In general, Placon does not sponsor candidates for non-immigrant visas or permanent residency unless based on business need. Placon is committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity, or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristics.

In the eye care industry, an Optical Customer Service Associate is commonly known as an Optometric Technician or Optician. They assist the optometrists with several aspects of patient care and perform an essential sales function within the company. They pre-test patients before their eye exams, complete glasses and medication prescriptions, schedule appointments, educate patients about their contact lenses or glasses, and more. Their duties include the use of computerized medical office software, administrative office procedures, insurance processing, billing, and transcription of medical reports. Candidates with prior experience in other medical fields (outpatient clinic workers, those in the dental or chiropractic industries, etc.) or those with some retail experience tend to excel in this type of role. This position requires independent problem-solving, a positive attitude, and solid technology skills. Full-time or part-time opportunities are available for the right candidate(s). BENEFITS: We offer paid time off, professional development assistance, a retirement plan with generous employer match, as well as employee discounts on vision care, glasses, and contact lenses. EDUCATION: High school diploma or equivalent, and experience typically achieved with a minimum of 1-2 years in a retail or healthcare environment. FULL JOB DESCRIPTION: Available online at midlinevision.com/careers.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Madison area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

JOB OBJECTIVE: To ensure timely receipt, safe and efficient recording, handling and distribution of materials throughout Promega's Madison campus warehouses. 1. Receive, deliver and initiate transfer of materials between Promega warehouses to ensure materials reach intended recipients on time. 2. Maintain warehouse inventory records. 3. Manage/maintain Promega warehouses keeping them in a clean and orderly condition. 4. Operate equipment proficiently and safely. 5. Able to adjust to the changing needs and demands of the department as communicated by Supervisor. 6. Understand and comply with ethical, legal and regulatory requirements applicable to our business. 7. Participate in the annual physical inventory. 8. Take on special assignments as requested. 9. Able to cover at least 1 other area within DS department after being fully trained to do so. 10. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. 11. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. 12. Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS: 1. High School diploma or proven work experience that ensures you are ready to be successful in this role. 2. Self-directed individual, willing to work in a team driven environment. 3. Strong customer service orientation. 4. Ability to work effectively with a broad range of departments. 5. Ability to learn material handling equipment. PREFERRED QUALIFICATIONS: 1. Ability to work independently with minimum guidance. 2. Ability to effectively prioritize work assignments, easily adapt to the changing needs of the position. 3. Strong attention to detail and organizational skills. 4. Ability to maintain a productive working atmosphere, friendly and cooperative. PHYSICAL DEMANDS: 1. Ability to work with a computer in an interactive manner for extended periods of time. 2. Ability to operate warehouse equipment. 3. Ability to drive a delivery vehicle or a forklift. 4. Ability to daily move and transport objects weighing up to 40 pounds. 5. Ability to regularly reach for objects. 6. Ability to use ladders throughout the day. 7. Capable of remain stationary and move for extended periods of time during the day. At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.

Open Availability Required Empowered to create that first personal positive impression to guests when first calling Chula Vista Resort; giving the guests the most accurate, friendly, and highest level of guest satisfaction. Reservation Agent will fulfill the related goals and objectives of the resort while displaying hospitality and professionalism at all times taking pride in representing Chula Vista Resort. Essential Job Functions: • Take all reservations in accordance with the standard operating procedures and policies. Stating and explaining clear and concise information with regards to room styles, rates, hours, seasonal activities, packages, and with answering any other inquiries the guest may have. • Demonstrate a working knowledge when answering phones, selling only the services which we offer, and providing a true picture of what the guest should expect from our property. • Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties. • Maintain a favorable working relationship with all company associates to foster and promote a positive working environment. • Display a calm and attentive approach in solving problems and handling difficult situations, collecting information and sincerely helping to resolve them. • Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis. Qualifications Education Required- High School Diploma Experience Required- no experience necessary- will train the right candidate Preferred- 1 to 2 years experience in a call center/guest service environment. Skills, Knowledge, Abilities: The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Computer and organizational skills are required and strong communication skills are a must. Must always be polite with the best guest interest in mind. Physical Requirements: *Must be able to lift 20 lbs. Body Positions- Sitting, standing for extended periods of time. Body Senses- Have full use of eyes and ears, full power of speech. Body Movements- Walking, turning head and torso, bending arms, wrists, and fingers. Mental Requirements: Mathematics- Must be able to do routine math calculations. Language- Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with guests, vendors, and company staff.