Customer service associate jobs in Woodstock, GA - 3,493 jobs
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Customer Relations Representative - State Farm Agent Team Member
Andy Jabaley-State Farm Agent
Customer service associate job in Woodstock, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
College degree required
No prior experience required
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$35k-46k yearly est. 1d ago
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Customs Entry Agent
CEVA Logistics 4.4
Customer service associate job in Atlanta, GA
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Part of a shared service center that operates for multi branches, the Customs Entry Specialist processes the Customs Entry in a timely manner and with accuracy.
Salary: Between 48K T0 60K
WHAT ARE YOU GOING TO DO?
Receives import files to clear through Customs
Ensure import clearance files are compliant with US Customs regulations
Resolve and Communicate clearance issues with internal team members and with customers
Prioritize shipments based on ETA or other factors
Process customs bonds as needed
Process steel licenses as needed
Communicate entry release
Ensure each file is invoiced correctly
Help identify areas that need improvement
Assist with new customer implementation
Stays up to date with current regulations with US Customs
WHAT ARE WE LOOKING FOR?
Education and Experience:
2-5 years of processing customs entries
CHB License is a plus
Skills:
Basic proficiency in Microsoft Office, internet, web-based and job specific software applications.
Extensive excel experience with Adobe PDF knowledge is a plus
Fluent in English, both written and oral
Characteristics:
Ability to learn all aspects of the team's work, and to provide cover and assistance on a regular basis.
Organizational and time management skills.
Self-starter, sense of urgency, communication.
Customer focused.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
$27k-33k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Anthony Quillian-State Farm Agent
Customer service associate job in Woodstock, GA
Benefits:
Competitive pay
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a CustomerService Representative - State Farm Agent Team Member with Anthony Quillian - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a great fit.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist with new customer onboarding, forms, underwriting, and policy issuance.
Schedule appointments for the sales team and agent.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Must be able to work the following schedule: Monday-Friday 9am-1pm (flexible daily scheduling)
$25k-33k yearly est. 1d ago
Customer Experience Specialist
Visionaire Partners 4.1
Customer service associate job in Atlanta, GA
Analyst, Online CX (Qualtrics)
Great opportunity to join a fast-paced, collaborative team environment with a large, well-established company!
In this role, you'll support a Customer Experience (CX) team focused on the Voice of Customer (VoC). You will field incoming requests from cross-functional partner teams and will spend most of your time working in the Qualtrics platform to design, launch, and manage online surveys. You will contribute to building a best-in-class customer experience to improve conversion, drive traffic, and grow sales.
This is a 10-month contract (potential to extend or convert to perm).
Work a hybrid schedule (4 days onsite & 1 day remote) in the Vinings.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouse or domestic partner, & dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short/long term disability, critical illness, hospital indemnity, accident coverage, and both Medical/Dependent Care FSAs.
RESPONSIBILITIES:
Design, build, launch, & manage online surveys using the Qualtrics platform
Develop dashboards & deliver actionable reporting and insights to leadership
Collaborate with cross-functional partners to gather requirements & support business objectives
REQUIRED SKILLS:
2+ years of experience using Qualtrics, including survey creation & dashboarding
Retail or E-commerce industry experience (will also consider other customer-facing industries)
Proficiency in basic Excel functions
Strong written & verbal communication skills
Bachelor's Degree
W2 ONLY; NO 3rd Parties or Visa Sponsorship
$30k-40k yearly est. 3d ago
Customer Service Representative
American Leak Detection, Inc. 3.8
Customer service associate job in Woodstock, GA
Answering the phones. Explaining our services to potential clients. Manage the customer experience. Scheduling of appointments. Dispatch, routing, and scheduling of jobs for our technicians. Shift: 8 hour daytime shift, full-time. Availability: Gener CustomerService Representative, CustomerService, Customer Experience, Representative, Retail, Construction
$25k-33k yearly est. 1d ago
Customer Service Representative
Arrow Exterminators, Inc. 4.1
Customer service associate job in Lawrenceville, GA
Arrow Exterminators is looking to hire a full-time CustomerService Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
generous time off,
11 paid holidays,
401(k) with company match, Roth IRA,
medical, dental and vision insurance,
high deductible HSA,
telemedicine,
disability, cancer, and accident insurance.
health & wellness suite
company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS
We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A CustomerService Representative
As a customerservice representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
$28k-34k yearly est. 1d ago
Client Management Specialist
Hire Score LLC
Customer service associate job in Duluth, GA
Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training.
What will I do?
As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets.
The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success.
Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction.
Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers.
Assist with initiating quotes in support of client product requests.
Receive, process and place client orders including scheduling shipment of goods via land, air and or sea.
Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans.
Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse.
Partner with Corporate Depts to ensure orders are processed for billing in a timely manner
Requirements:
Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom.
ERP (Enterprise Resource Planning) system experience required.
Experience in a corporate sales and service environment is preferred.
This role offers the opportunity to work a hybrid working model following training.
Submit your resume today!
$35k-60k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Andy Burris-State Farm Agent
Customer service associate job in Cartersville, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$25k-33k yearly est. 1d ago
Customer Service Representative
Agile Cold Storage
Customer service associate job in Cartersville, GA
Essential Duties and Responsibilities:
Respond to all customer inquiries, requests and complaints concerning work-orders, shipments, inventory, etc.
Schedule inbound and outbound appointments within the DMS (Dock Management System).
Communicate between customer, the customer's broker or freight forwarding and warehouse operations concerning the customer's account/inventory and office for invoicing and credit changes.
Assure proper invoicing of all accounts by processing and verifying computer-generated invoices.
Generate all paperwork/information required for customer work orders including responding to and checking on special requests, expediting orders where necessary, tracking orders, and post inventory records.
Review order details and ensure they are following Company policies and procedures.
Research issue, obtain supporting paperwork, get approvals and process credits / debits.
Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors.
Provide coverage for other team members.
All other duties as assigned.
Other Duties and Responsibilities:
Accurately enter orders in the WMS.
Preform work in a safe manner following all Company safety rules.
May perform other duties as may be assigned to fulfill Agile's objectives.
Required Qualifications:
2 years of CustomerService Experience or an appropriate combination of education and experience.
Requires computer skills in Microsoft Word, Outlook, Excel, PowerPoint, Access, and ability to use the Internet.
Requires clerical skills in managing files and records, and other office procedures and terminology.
Requires the ability to pay close attention to details, and having a personality that is pleasant and cooperative, even when under pressure to meet deadlines, or when working with difficult individuals.
Strong communication skills with the ability to read and speak English.
Must be able and willing to complete a pre-employment basic math skills test.
Must be able and willing to complete a per-employment background check and drug screen.
Strong Teamwork skills.
Preferred Qualifications of Export Coordinator:
High School Diploma or GED.
Knowledge, Skills & Abilities: The employee must have proficient knowledge of English and math skills. The employee also must be capable of following written and verbal instructions. The employee must have a high attention to detail. Organizational and time management skills will be required.
Work Environment: The working environment is usually in an office setting, with occasional need to leave the premises. Requires the use of a telephone, fax machine, computer terminal calculator, copy machine.
Work Hours: The work schedule is 8 hours a day, 5 days a week, typically Monday through Friday. Workdays can vary. Work hours by shift are below:
1st shift work hours 8am - 5pm - Monday through Friday (based on customer and USDA schedule)
Work hours and shifts are subject to change depending on operating business conditions and needs. The employee may be required to work occasional overtime, evening, and holidays or weekends in order to complete work or to attend meetings.
Physical and Mental Demands: This job will require the ability to sit for long periods of time, with frequent interruptions. This job will also require several hours per day of sitting, getting up and down from chairs, and reaching, bending, or carrying light loads. This job will require manual dexterity with normal hand/finger movements for typical office work. Speaking, hearing, and seeing are important elements of completing assigned tasks. This job will occasionally require climbing, squatting or kneeling, and bending. The job will occasionally require lifting / carrying / push / pull up to 20 lbs. The associate must know and follow proper office and safety protocols; know and follow Agile's grooming, hygiene and dress code policies including appropriate personal protection equipment (PPE) for safety compliance. The noise level in the warehouse is usually moderate.
Supervisory Responsibilities: Occasionally may be placed in charge of special projects with support from front line supervision.
$25k-33k yearly est. 1d ago
Customer Service Representative
Arrow Exterminators-Arrow Exterminators Family of Companies
Customer service associate job in Lawrenceville, GA
CustomerService Representative . Arrow Exterminators is looking to hire a full-time CustomerService Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is pai CustomerService Representative, CustomerService, Representative, Retail, Service
$25k-33k yearly est. 1d ago
Sales Associate
American Signature, Inc. 4.5
Customer service associate job in Atlanta, GA
At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Home Furnishings consultant, you are a part of this family and critical to our success. As a valued member of our sales team, you guide our customers through the furniture buying process by providing an in-depth knowledge of our product offerings and Designer looks. We offer a comprehensive training program to ensure that our new team members make an easy transition into our company. You will have unlimited earning potential and will be compensated as your sales continue to grow!
Why you'll want to join our team:
Average earnings for our Home Furnishing consultants are $70K+ while our top sellers regularly earn over $100K
Generous commission structure with unlimited earning potential. We reward our associates for achieving goals at several different milestones
Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
Ability to grow your own business and create your own success through appointment -based clienteling
Comprehensive medical, dental, and vision benefits & 401K plan
Our team members are encouraged to develop and move into more challenging roles as their career progresses.
Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
What your day will look like:
Greet our customers, listen to their needs, and help present solutions that work within their budget and lifestyle
Partner with all team members to create a seamless in-store sales transaction and a positive home delivery experience
Set and achieve individual sales goals
What will help you succeed:
Ability to build long-lasting customer relationships and drive sales through clienteling
You thrive in a high-energy, haggle-free sales environment
You Proactively seek out and solve problems
You enjoy working in a close-knit, family like team atmosphere
You are confident, self-motivated, and passionate about achieving sales targets
Previous sales or hospitality experience - this is a huge plus but not required
$26k-38k yearly est. 1d ago
Imaging Support Service Associate
Piedmont Healthcare 4.1
Customer service associate job in Atlanta, GA
Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Radiology Support Services
Full Time Swing Shift - 10 AM- 7:30 PM Monday-Friday
This position will sit onsite at 271 17th Street, Atlanta, GA, 30363.
Responsibilities:
This role is critical in ensuring timely and accurate communication of imaging results, coordinating patient care, and facilitating smooth operations between radiologists, providers, and patients.
Qualifications:
MINIMUM EDUCATION REQUIRED:
High school graduate or equivalent.
MINIMUM EXPERIENCE REQUIRED:
One (1) year of previous call center, operator, dispatching, or related office experience required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
Business Unit : Company Name: Piedmont Healthcare Corporate
$27k-32k yearly est. 1d ago
SALES ASSOCIATE
618 Main Clothing Corp 4.0
Customer service associate job in Atlanta, GA
Sales Associate About Us For over 30 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today's most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships, and respect for each other impact the decisions we make every single day.
Job Summary
The Sales Associate is responsible for driving sales while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the MadRag shopper.
Responsibilities
Support the customerservice initiative through the ASSIST program.
Consistently creates a welcoming environment as customers enter or exit the store.
Immediately responds to customer inquiries and needs.
Proactively seeks opportunities to deliver a great customer experience.
Uses basic selling techniques to engage with the customer.
Introduces current sales, promotions, loyalty program and other brand initiatives
Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
Completes sales transactions and maintains proper accountability at registers.
Demonstrates initiative, teamwork and ownership in every interaction.
Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
Assists in daily store recovery, before, during or after store opening hours.
Adapts to an environment that changes quickly while managing multiple tasks.
Qualifications
Must be energetic with excellent verbal communication skills.
Must be able to complete sales transactions in the register system.
Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
Must be able to spend up to 100% of the working time standing and walking.
Must be able to lift and carry up to 20 lbs.
Benefits
401(k) Plan
Associate Discount
Fun and friendly work environment
MadRag provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements. MadRag complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$21k-29k yearly est. 1d ago
Branch Customer Service Rep - Morrow, GA
The Auto Club Group 4.2
Customer service associate job in Morrow, GA
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch CustomerService Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Branch CustomerService Representative
The Auto Club Group is seeking prospective Branch CustomerService Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
Generate leads, update members on travel and insurance specials, and provide travel information
Respond to customer inquiries and refer to senior staff or agent when appropriate
Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
Provide administrative support to the travel and/or insurance sales staff during peak periods
Conduct outbound promotional calls for insurance and/or travel products
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch CustomerService Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma or equivalent
Work Experience:
Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customerservice goals
Successful candidates will possess:
Passion and enthusiasm for working with people
Basic mathematical calculations to accurately perform monetary transactions
Communicate effectively (verbal and written) with others in a work environment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customerservice (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume, fast paced customerservice environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$19 hourly 5d ago
Technical Customer Success Consultant, Costa Coffee
The Coca-Cola Company 4.4
Customer service associate job in Atlanta, GA
**Work Schedule Information:** The schedule expectation will be a 40-hour work week including the weekend (i.e., 24 hours onsite during weekday + 16 hours virtual on **weekend)** **About Us:** Costa coffee is a brand within the Coca-Cola portfolio. Costa is a total coffee company, dedicated to providing high-quality coffee products to our customers and Consumers in the Away from Home channel. We pride ourselves on our exceptional customerservice.
**Job Summary:** We are seeking a dedicated and detail-oriented CustomerService Coordinator to join our team. The ideal candidate will be responsible for logging service calls, follow up with service providers on ETA's and return trips, support technicians with Costa specific software and telemetry questions, supports customers and technicians with payment system support and is managing the execution from Preventative Maintenance programs. This role requires excellent communication skills, strong organizational abilities, technical background in our equipment and a proactive approach to problem-solving.
**Key Responsibilities:**
+ - **Customer Support and Issue Resolution: ** - Act as the primary point of contact for our clients who require assistance with coffee machine operations, troubleshooting, or other inquiries. - Promptly respond to support requests via phone and email, ensuring timely resolution of customer issues. - Escalate complex issues to the appropriate technical teams or vendor partners, while maintaining regular communication with clients.
- Monitor downtime on equipment and perform proactive outbound call to operators
+ **Technical Troubleshooting:** - Provide step-by-step guidance to clients to troubleshoot technical issues with coffee machines, including power, calibration, cleaning cycles, and error codes. - Diagnose recurring problems and collaborate with the technical and engineering departments to propose long-term solutions. - Identify issues remotely and determine whether onsite servicing is necessary, coordinating with field technicians as required.
- Provide technical support to service technicians, involve oversees tech support in challenging cases
+ **Subject Matter Expert for Back-end support: **
+ Manage Grid 2.0 for correct machine set up and reporting
+ Support technicians in commissioning and equipment set up
+ Escalate issues to the international helpline for resolution
+ Manage payment portal and payment devices, support technicians and the Swipe team in device set up for customers
+ Support master data updates from our equipment fleet and customer base
+ **Service provider SLA: ** - Monitor open service calls and work with service providers and a fast resolution from open calls within SLA guidelines. - Report on SLA performance per customer or service provider on a monthly basis - Review parts usage and provide data for supply chain to minimize service interruptions in the field
- Continuously review processes and adapt based on the growth of the company, Create service bulletins and support documents in the form of videos, checklists or virtual refresher classes.
- Process and review warranty claims with OEM's
- Create WO's for service providers
- monitor and execute PM schedules with our service providers
- Travel to service providers for meetings, business reviews and development meetings
+ ** Sales Support Functions: **
- Support trade shows, customer field trials and market visits if needed
- Support customer roll outs in liaison with the sales team, marketing, supply chain and Coca-Cola resources, support if needed with market visits
**Qualifications:**
+ High school diploma or equivalent; a degree in business, service, engineering, or a related field is preferred.
+ Proven experience in customerservice, field service operations and technical support from technicians and our customers
+ Excellent communication and interpersonal skills.
+ Strong organizational and multitasking abilities.
+ Computer skills to work with specific Costa software
+ Proficiency in Microsoft Office Suite and salesforce applications
+ Ability to work independently and as part of a team.
+ Attention to detail and a proactive approach to problem-solving.
+ Periodic travel required, ~10-15%
**Skills:**
CustomerService; Technical Support; Troubleshooting
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Pay Range:$85,000 - $100,900
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$85k-100.9k yearly 5d ago
Licensed Insurance Customer Service
Allstate Agency 3.9
Customer service associate job in Carrollton, GA
Job Description
Allstate Agency in Carrollton, GA is seeking a Licensed Insurance CustomerService Representative to join our team. We are looking for an ambitious, customer-focused professional who is P&C licensed (or able to obtain quickly) and interested in long-term career growth. Previous Allstate experience is preferred but not required.
This position is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships over the phone and in person.
What You Will Do
• Provide outstanding customerservice to new and existing clients
• Handle phone calls, questions, and service requests with professionalism
• Build and maintain customer relationships to support retention
• Assist with policy reviews and coverage recommendations
• Identify customer needs and offer appropriate insurance solutions
• Schedule appointments, follow up with leads, and support agency growth
• Work with the agent to meet individual and team goals
What We're Looking For
• Active Property & Casualty license (or ability to obtain)
• Strong communication and customerservice skills
• Ability to multi-task in a fast-paced environment
• Comfortable discussing insurance needs and presenting solutions
• Interest in helping customers manage everyday risks
• Dedicated work ethic and motivation to succeed
• Willingness to obtain Life license if needed
Compensation
Base hourly pay plus commissions.
How to Apply
Submit your application through Indeed to be considered immediately.
Licensed Insurance CustomerService Representative
Allstate Agency - Carrollton, GA
Full-Time; In-Office
$35k-71k yearly est. 14d ago
Customer Acquisition Expert
Lumina Agency Inc. 3.0
Customer service associate job in Atlanta, GA
Lumina Agency Inc is a forward-thinking company committed to professionalism, organization, and exceptional client experience. We believe that a well-structured front office is essential to the success of any organization. Our team values clear communication, reliability, and a polished work environment where every individual contributes to a positive and productive workplace.
Job Description
We are seeking a Customer Acquisition Expert to join our Atlanta team. This role is ideal for a motivated professional who thrives in a results-oriented environment and enjoys building meaningful connections with potential customers.
As a Customer Acquisition Expert, you will play a key role in expanding our client base by executing acquisition strategies, engaging new prospects, and supporting long-term growth initiatives. This position offers clear advancement opportunities and exposure to strategic business development practices.
Key Responsibilities
Execute customer acquisition strategies aligned with company growth objectives
Identify and engage prospective customers through direct outreach and relationship-building efforts
Maintain accurate records of interactions and progress within internal systems
Collaborate with internal teams to refine messaging and improve acquisition performance
Monitor results and contribute insights to optimize outreach and conversion processes
Represent the company professionally in all customer-facing interactions
Qualifications
Strong communication and interpersonal skills
Ability to work independently while contributing effectively to a team environment
Results-driven mindset with attention to detail and organization
Problem-solving abilities and adaptability in a fast-paced setting
Professional demeanor and strong work ethic
Willingness to learn and grow within a structured career path
Additional Information
Competitive salary ($52,000 - $56,000 annually)
Clear growth and advancement opportunities
Ongoing training and professional development
Supportive and performance-driven work environment
Stable full-time position with long-term career potential
$52k-56k yearly 8d ago
Phlebotomist Specialist-Client Office
Labcorp 4.5
Customer service associate job in Kennesaw, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customerservice, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule:
Monday-Friday 8:00am-5:00pm with 1-hour lunch break
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Kennesaw, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner.
Process billing information and collect payments when required.
Prepare all collected specimens for testing and analysis.
Maintain patient and specimen information logs.
Provide superior customerservice to all patients.
Administrative and clerical duties as necessary
Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
Verifying or recording identity of patient or donor and converses with patient or donor.
Maintaining Refrigerator and Freezer temperatures.
Maintain a safe, secure, and healthy work environment,
Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
Travel to additional sites when needed.
Job Requirements:
High school diploma or equivalent
Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required (1-3 year hospital experience preferred) (1-3 years phlebotomy & processing preferred)
Proven track record in providing exceptional customerservice
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation required
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$34k-51k yearly est. Auto-Apply 8d ago
Customer Service Representative - State Farm Agent Team Member
Andy Jabaley-State Farm Agent
Customer service associate job in Woodstock, GA
Benefits:
Hourly Plus Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Andy Jabaley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$25k-33k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Anthony Quillian-State Farm Agent
Customer service associate job in Woodstock, GA
Benefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
As we wrap up our fourth year as an agency, I'm proud to lead a team of six dedicated individuals, each bringing unique skills and a willingness to learn and help others. I started as a team member and my goal is to support those on my team who aspire to one day open their own agency, just as I was supported.
Our non-toxic, supportive culture prioritizes collaboration, accountability, and creating a positive workplace where people actually enjoy coming to work. Together, we help customers find peace of mind in life's uncertainties and give back through projects like Habitat for Humanity and mission trips. If you're coachable, driven, and have a heart for service, we'd love to hear from you!
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Anthony Quillian - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
How much does a customer service associate earn in Woodstock, GA?
The average customer service associate in Woodstock, GA earns between $20,000 and $35,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Woodstock, GA
$26,000
What are the biggest employers of Customer Service Associates in Woodstock, GA?
The biggest employers of Customer Service Associates in Woodstock, GA are: