Customer Accounts Advisor
Customer service representative job in Midland, TX
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Child Autism Support Professional (Entry-Level)
Customer service representative job in Midland, TX
Make a difference in a child's life every single day.
We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you!
We take every application seriously and value your time.
Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview.
Why Join Us?
At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged.
We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day!
What you'll be doing as a Behavior Therapist
Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions.
Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities.
Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center.
Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.
Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs.
Job Requirements
Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety.
Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.
Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties.
Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned.
Reliable transportation and valid driver's license required.
Must be at least 18 years of age and have a Highschool diploma or GED equivalent.
Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam.
The ABC Advantage
Guaranteed Full-Time Hours: Even if patients cancel.
Promotions & Raises: Every 6 months with transparent feedback and goal setting.
Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs.
Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors.
Fully Paid Training: We cover your Registered Behavior Technician certification process.
No-Cost Supervision: No pay deductions for supervision hours.
No Contractual Obligation: Stay because you love it, not because you're required to.
Generous Benefits & Perks:
10 holidays,10 paid time off days and 2 flex days.
Health benefits covered at 90%.
Free lunch every Friday.
Complimentary subscription to DoorDash DashPass & Calm apps.
Student loan repayment contributions.
Annual celebrations, Teammate Appreciation Week, and team events.
Pay Ranges Based on Experience & Education:
Associates/High School: $15.50 - $23.75
Bachelors: $21.00-$27.25
Masters: $22.00 - $28.00
For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days.
Experience in these fields is a plus!
Childcare (nanny, babysitter, preschool teacher, tutor, etc.)
Mental health professionals and advocates (QMHP, behavioral health technicians)
Camp counselors, volunteers, or Sunday school teachers
Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred)
Experience as paraprofessionals, direct support, or life skills assistants
Passion for working with children with Autism Spectrum Disorder
Eagerness to join a caring, team-oriented culture
See what others have said when they made the decision to grow with us on Glassdoor & LinkedIn
We are a Responsive Employer - we will be in touch with you within 24 hours of applying!
Technical Service Representative
Customer service representative job in Midland, TX
ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you are a strong operation professional with a proven track record of success working in oilfield, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits.
What's in it For You:
Access to best-in-class resources, tools, and technology
Opportunity for a long term, advanced career path
A culture that values safety first, including training and personal protection
You will join a growing company offering competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more!
What Will You Do:
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
Possible travel within assigned sales territory 10%
Minimum Qualifications:
High school diploma or equivalent
Must have a valid Driver's License and acceptable Motor Vehicle Record
Must be 21 years of age or older to operate a company vehicle.
No immigration sponsorship offered
Preferred Qualifications:
Associate's Degree or Trade School Certification
2 years of successful technical service or field sales support experience
Must have a strong mechanical aptitude
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater treatment systems.
Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
History of working in a field that required autonomy and self-motivation
Prior experience that demonstrates a strong work ethic and ability to multi-task
Physical Demands:
Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.
Role is deemed safety-sensitive and may be subject to employer or customer drug testing.
About ChampionX:
ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.
Our Commitment to Diversity and Inclusion
At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Auto-ApplyPart-Time Ramp and Customer Service Agent
Customer service representative job in Midland, TX
Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required!
Pay rate: $15.32/hr.
Responsibilities
What's in it for you?
* Travel for free with your family and friends on flights across the American Airlines global network.
* Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
* Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
* In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
* Both full-time and part-time positions available.
* Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
* Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
* Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
* This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
* No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
* Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
* No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
* Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
* Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
* This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
* Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* 18 years or older.
* High school diploma, GED, or international equivalent.
* Ability to pass a pre-employment drug screen and background check.
* Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
Auto-ApplyAMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Customer service representative job in Odessa, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Customer Success Representative
Customer service representative job in Midland, TX
Job Description
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.
Responsibilities
Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
Collaborate with the outside sales team to provide essential support and information
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date
Develop a deep understanding of the company's product offerings and value propositions
Support the sales team in administrative tasks
Utilize CRM software to track leads and sales activities
Coordinate with field services and operations teams to meet customer requirements
Contributes to the development and improvement of customer success processes and tools
Efficiently track invoice submission, approval, and payment status and assist with signature collection
Maintain relationships with customers and field personnel, including face-to-face interaction
Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
Performs other duties as assigned by direct supervisor
Qualifications
1-3 years of experience in an oilfield supply, customer service, or a sales support position required
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM software
Strong sales, education, customer service, communication and organizational skills
Professional attitude and ability to be flexible and handle change in a positive manner
Strong interpersonal and communication skills to interact effectively with external and internal customers
Experience working in a performance-driven culture is a plus
Highly organized; able to prioritize, multi-task, and manage time effectively
Must have excellent attention to detail
Ability to think critically through order issues
Experience with Oracle (NetSuite) a plus
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
Ability to build and maintain positive relationships with both customers and coworkers
Ability to take action and solve a range of problems that may be difficult but are not typically complex
Ability to work independently with general supervision
Physical Demands and Work Environment
Physical Demands:
This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.
Work Environment:
This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
Customer Success Representative
Customer service representative job in Midland, TX
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.
Responsibilities
Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
Collaborate with the outside sales team to provide essential support and information
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date
Develop a deep understanding of the company's product offerings and value propositions
Support the sales team in administrative tasks
Utilize CRM software to track leads and sales activities
Coordinate with field services and operations teams to meet customer requirements
Contributes to the development and improvement of customer success processes and tools
Efficiently track invoice submission, approval, and payment status and assist with signature collection
Maintain relationships with customers and field personnel, including face-to-face interaction
Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
Performs other duties as assigned by direct supervisor
Qualifications
1-3 years of experience in an oilfield supply, customer service, or a sales support position required
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM software
Strong sales, education, customer service, communication and organizational skills
Professional attitude and ability to be flexible and handle change in a positive manner
Strong interpersonal and communication skills to interact effectively with external and internal customers
Experience working in a performance-driven culture is a plus
Highly organized; able to prioritize, multi-task, and manage time effectively
Must have excellent attention to detail
Ability to think critically through order issues
Experience with Oracle (NetSuite) a plus
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
Ability to build and maintain positive relationships with both customers and coworkers
Ability to take action and solve a range of problems that may be difficult but are not typically complex
Ability to work independently with general supervision
Physical Demands and Work Environment
Physical Demands:
This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.
Work Environment:
This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
Customer Solutions Representative (CSR-WF)
Customer service representative job in Midland, TX
Job Description: Customer Solutions Representative (CSR)
Job Type: Flexible (Full-Time/Part-Time)
Business Hours: Monday to Friday / 8am to 5pm
Job Summary:
The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities.
Essential Functions:
Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources.
Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire.
Identify job opportunities and refer qualified candidates to employers or community partners.
Guide customers on educational opportunities, training programs, and other available resources.
Qualifications:
High school diploma or GED required.
Bilingual (English/Spanish) strongly preferred.
Strong communication skills, both verbal and written.
Customer service-oriented with the ability to build rapport and empathy with diverse clientele.
Ability to multitask, prioritize, and maintain detailed customer records.
Ability to maintain confidentiality and handle sensitive customer information.
Attire:
Business Casual:
Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women.
Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying.
Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
Customer Success Specialist - 100% Commission | Midland, TX (SG-571135)
Customer service representative job in Midland, TX
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
CSA PM1 Technician
Customer service representative job in Odessa, TX
TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information.
* Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs.
WHAT YOU'LL NEED:
* Ability to work independently and follow instructions as given.
* Knowledge of Caterpillar equipment.
* High school diploma or general education degree (GED).
* Valid drivers' license and good driving record. Will have to get a CDL.
* Computer knowledge a plus.
* Excellent customer service.
* Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram.
* Successfully complete Work Steps assessment.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 60%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Auto-ApplyBenefits Customer Service Rep
Customer service representative job in Odessa, TX
Benefits Customer Service Rep.
Department: Benefits Reports to: Benefits Supervisor
Summary: Under basic supervision, supports service providers by providing helpful information and answering questions in a positive and patient manner.
Essential Functions: --
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following
:
Facilitates communications through phone with service providers on claim status, benefits, and issues to be resolved.
Effectively manage large amounts of incoming calls and keep record of customer interactions.
Responsible for claim batching and maintenance.
Supports the departmental operations with regular and timely attendance.
Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Minimum Qualifications:
Education, Training and Experience Guidelines: High School Diploma or GED required; AND two years of computer and customer service experience required. Experience in health care/insurance industry is preferred.
Preferred Knowledge of:
Principles of claims administration.
Claims processing rules, regulations, codes, procedures, and policies.
Business computers, and standard and specialized software applications.
Skill in:
Entering data into computer with skill and accuracy.
Explaining City claims administration policies and procedures.
Communicating effectively verbally and in writing.
Multi-tasking
Telephone Etiquette
License and certification requirements: A valid Driver's License is required.
Physical demands and working environment: Work is performed in a standard office environment and training classes.
Job Posted by ApplicantPro
Customer Service Representative
Customer service representative job in Odessa, TX
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality.
This is an onsite position.
Major Job Duties:
Handle inbound calls by asking probing questions to uncover sales and service opportunities
Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up
Handle each call with a high level of professionalism, warmth and eagerness
Possess a working knowledge of all ThompsonGas products and service offerings
Hold a thorough understanding of policies and procedures related to safety, product delivery and service
Provide timely and accurate information on customer order status
Lead outbound calling operations in effort to collect from past due customers
Enter and update customer account information in CARGAS and MPX systems
Process billing payments for walk-in customers
Responsible for processing driver daily paperwork
Other duties and projects as assigned
Education and Experience:
Degree or equivalent experience required
3+ years of Customer Service experience (Call center experience preferred)
Sales experience strongly preferred; ability to upsell products in highly competitive environment a must
Previous experience with CARGAS and MPX systems preferred, but not required
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers
Excellent computer skills including Microsoft office and data entry skills
Ability to organize, multi-task and prioritize assignments in a fast-paced environment
High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner
Flexible to work OT and weekends as needed during busy season
PERKS WITH US!
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
Disability and life insurance
Paid time off that increases with tenure
Daily Pay Option that offers great flexibility and financial control
Employee training programs with career development/advancement opportunities
Employee recognition program
Quarterly bonus potential
Paid maternity and parental leave benefits
Tuition reimbursement program
This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Auto-ApplySales & Service Representative
Customer service representative job in Hobbs, NM
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates
and/or enters quotes, process customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
* Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally.
* Build quotes that simultaneously create value for the customer and profitability for MRC Global.
* Identify and actively pursue sales opportunities to contribute to overall sales growth.
* Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
* Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
* Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
* Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
* Communicate status proactively with the customer and adjust product sourcing efforts if needed.
* Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
* Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
* Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
* Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
* Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
* Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
Required Experience
* One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services.
* OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
Skills & Abilities
* Competent in the use of computers and software applications.
* Ability to communicate and promote ideas and transfer detailed knowledge to others.
* Ability to effectively present information in one-on-one and small group situations.
* Attention to detail and work with a sense of urgency.
Working Conditions
* Frequent driving/traveling.
* Able to interact with others frequently.
* Most work is performed at a desk or in front of a computer.
* Able to sit/stand for long periods of time.
* For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
* Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
Auto-ApplyWater Marketing Representative
Customer service representative job in Midland, TX
CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only.
The Water Marketing Representative will support Diamondback's produced water marketing and midstream operations. This role is responsible for managing water-related contracts, coordinating with internal and external stakeholders, and optimizing water logistics to support production activities. The ideal candidate will have strong analytical, communication, and negotiation skills, and a solid understanding of oil and gas midstream operations.
Key Responsibilities
Coordinate with production and planning teams to ensure reliable takeaway and infrastructure for produced water.
Manage and renegotiate water gathering, recycling, and disposal agreements.
Conduct financial analysis and contract drafting for water marketing deals.
Communicate schedules and operational needs to midstream counterparties.
Support accounting with monthly statement reviews and reconciliation.
Lead or assist in RFP processes for new water services.
Identify and implement strategic marketing initiatives for water assets.
Build and maintain relationships with midstream partners and internal teams.
Respond to operational upsets and collaborate on mitigation strategies.
Qualifications
Bachelor's degree in Business, Finance, Engineering, Logistics, or Supply Chain.
Minimum 5 years of experience in oil and gas marketing, trading, logistics, or financial analysis.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Experience with contract negotiation and redlining.
Strong interpersonal and organizational skills.
Familiarity with tools such as Spotfire, Carte, or ProCount is a plus.
Preferred Attributes
Experience in produced water logistics or midstream operations.
Understanding of Permian Basin infrastructure and market dynamics.
Ability to work cross-functionally in a fast-paced environment.
Familiar with oilfield terminology and operations.
Relocation:
This position is eligible for relocation assistance
Diamondback is an Equal Employment Opportunity Employer. Diamondback provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, veteran or disability status, genetic information, pregnancy, or any other status protected by law. Diamondback participates in E-Verify. Learn more about E-Verify.
Auto-ApplyInside Sales Representative
Customer service representative job in Hobbs, NM
Stream-Flo is one of the largest privately held companies providing wellheads, gate valves, check valves, and surface safety systems for the worldwide oil and gas industry. Stream-Flo offers employees a competitive salary, profit sharing, and a comprehensive benefits program, as well as the opportunity to work in an entrepreneurial environment characterized by continued career growth and strong business results.
Key position functions include:
Develop strong rapport with customer representatives, providing follow-up with customers regarding rig/ field requirements.
Support customer intake phone calls for requests relating to items such as equipment, delivery information, and documentation, with exceptional customer service, providing timely and accurate information that aligns with customer requirements.
Draft/prepare quotations for review and distribution.
Ensure sales orders are filed properly, and filing is kept current.
Promptly handle customer calls relating to complaints, investigate the basis of the complaint, refer problems to appropriate personnel, recommend action to rectify problems, and follow up to ensure resolution internally and with the client.
Activate Sales Orders and Transfer Orders for loaded project orders and establish Sales Orders when required for direct customer sales.
Track open orders via a weekly updated production schedule, consult with the factory when necessary, and promptly advise customers of any changes to existing orders.
Assist with the collection of aged receivables when requested.
Work with sales representative and branch operations using the Sales and Operations meeting to set local stock levels for critical components and standard systems.
Report to operations on forecast consumption and back into the sales and operations process, to level load with sister branches.
Coordinate trade show shipments to include booth, valve displays, literature, etc., and assist at local sales events as requested.
Assist with Job creation in Salesforce.
Create a purchase order in SAP.
Manage shipping and receiving of inventory in SAP.
Assist with or lead cycle counting activities.
Operate forklift for loading and offloading trucks.
Prepare annual customer quote and order folders.
Additional tasks as assigned
Preferred candidates will possess a combination of the following:
Minimum of a High School Diploma. A Post-Secondary Diploma or Technical/Engineering certification is an asset.
Minimum 2 years of experience in an inside/outside sales role, or related industry experience.
Strong customer service and interpersonal skills, and detail-oriented.
Superior written and oral communication skills.
Ability to multitask in a dynamic and fast-paced environment.
Proficiency with Microsoft applications (MS Word, Excel, and Outlook)
SAP experience preferred.
We thank all applicants for their interest. However, only those candidates identified for further consideration will be contacted.
Internal Candidates - please apply by logging in to UltiPro.
External Candidates - please apply with the Apply Now button.
Inside Sales Representative
Customer service representative job in Midland, TX
The Inside Sales Representative will play a key role in generating revenue by working alongside the Outside Sales Team to process and manage customer purchase and rental opportunities. Works with Branch team members to ensure adequate product levels are available for customer purchase. Develops business across multiple sales channels. Identifies customer needs through consultation and creates sales quotes/orders to meet customer requirements. Maintains customer relationships through communication, support, and high-level customer service.
Essential Functions:
Works with the Branch Manager and Outside Sales Team to recognize and cultivate potential sales leads from existing and prospective customers
Responds to all incoming customer requests via telephone or email
Maintain a comprehensive knowledge of Milford's products and services and how they can benefit Milford's customers
Process and maintain customer orders, as well as, vendor purchase orders
Maintain a strong customer relationship after the sale through follow up meetings or phone calls
Develop clear communication channels for new and existing customers
Identify customer product needs and create sales quotes/orders
Develop clear and effective written proposals based on customer requests
Partner with the Regional Director of Sales and Outside Sales Team regarding customer account activity, invoicing requirements, and customer feedback on products and services
Partners with clients, vendors, and Milford's Credit and R Team members to quickly resolve customer service issues
Job Qualifications:
Bachelor's degree with a concentration in Business Management preferred, but not required
2 or more years of verifiable experience in an oilfield supply, customer service, or a sales support position
Pipe, valve, and fitting experience a plus but not required
Self-starting personality
Ability to learn, present, and support multiple product lines
Proficiency in Microsoft Office, Business Central, or other CRM/ERP software
Strong time management, organization, and ability to multitask
Ability to interact with decision makers at all levels of an organization
Analytical and problem solving skills
Effective verbal and written communication skills
Skilled at handling large volumes of phone calls and emails
Knowledge of general safety skills
Ability to push, pull, and lift 50 pounds
Work Environment:
Sales counter/office
Enclosed warehouse and outdoor storage yard
Ability to lift 50 pounds
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Reasonable accommodations will be made to accommodate people with disabilities to perform the essential functions of the job.
Milford is an Equal Opportunity Employer and a drugfree work place.
Auto-ApplyInside Sales Representative
Customer service representative job in Kermit, TX
Requirements
EHS REQUIREMENTS:
Complete all work in a safe manner and follow all safety requirements consistent with supporting the company's TRIR goals
Follow all environmental requirements consistent with supporting the company's environmental performance goals
Complete, and actively participate in all the company's safety training requirements
Maintain a clean driving record in accordance with company insurance policy
POSITION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
4 years experience working in a supply store environment
2 years experience working specially with PVF
2 years experience utilizing Microsoft Office with an emphasis on Excel
Ability to lift over 50 lbs
Ability to operate power equipment to move materials if needed
Ability to sit or stand for long periods of time
WORK ENVIRONMENT:
This job will be performed in a Bell Supply store and warehouse.
Salary Description Overtime Available
Financial Services Rep 1
Customer service representative job in Midland, TX
To provide a single source for most of the financial needs of Credit Union members.
Thorough & accurate in loan handling
Sales-minded with product knowledge
Organized multitasker across tasks
Trustworthy communicator with tact
Essential Functions & Responsibilities:
Assists members with loan requests:
Conducts loan interviews.
Gathers and documents pertinent data necessary for underwriting.
Cross-sells appropriate loan related products.
Conducts loan closings for applications approved through automated process or by an authorized underwriter.
Assists members with all aspects of Member Service, including but not limited to:
Opening Accounts
Servicing and closing accounts.
Advises members regarding credit union products and services.
Addresses and resolves member concerns (referring issues that are beyond their authority to the Branch Manager).
Actively promotes and provides product guidance to members.
Identifies cross-sell opportunities, successfully presenting and placing appropriate services that meet member needs in each interaction.
Performs a variety of miscellaneous duties including typing, filing, computer input and assisting with members via telephone.
Performs other job-related duties as assigned.
Knowledge and Skills:
Experience
Six months to two years of sales, lending, or personal banking experience preferred.
Education
Graduation from an accredited senior high school or equivalent or GED
Skills
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Must have good communication skills. 10-key calculator, typewriter, and keyboard skills.
Performance Measurements:
Provide knowledgeable, friendly, and professional service & support to all members and associates.
Quickly assists members in the lobby, promptly answers the telephone, and responds to messages in a timely manner.
Develop and maintain proficient knowledge of all products and financial services offered by the credit union. Consistently and effectively advises members regarding credit union offerings, successfully placing products, services, refinancing competitor loans, etc.
Accurately conduct all transactions, member requests, account maintenance, etc., utilizing sound judgement and abiding by all established credit union policies and procedures.
Meet or exceed assigned goals.
Physical Requirements:
Constantly repeating motions that may include the wrists, hands and/or fingers. This includes but may not be limited to keyboarding, writing, and filing.
Constantly remaining in a stationary position, often sitting for prolonged periods.
Occasionally adjusting or moving objects up to 75 pounds for various needs.
The person in this position constantly communicates in person and in writing with members, managers, and colleagues. Must be able to exchange accurate information in these situations.
The ability to observe details at close range to assess the accuracy, neatness, and thoroughness of the work assigned.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Auto-ApplyPart-Time Ramp and Customer Service Agent
Customer service representative job in Midland, TX
Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.32/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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Auto-ApplyCSA PM1 Technician (Rotational)
Customer service representative job in Odessa, TX
TEAM UP WITH US! The CSA PM1 Technician is designated as a "Rotational" position that usually works a designated rotating schedule, usually in patterns such as 14 days "on," and 7 days "off" work. The person must travel to and lodge at the assigned work location for the duration of the 14-day work assignment. This position is responsible for keeping customer equipment running and deal with customers in all situations.
DO YOU HAVE WHAT IT TAKES?
WHAT YOU'LL DO:
* Performs field inspections and pulls oil sample on Engine.
* Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information.
* Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs.
WHAT YOU'LL NEED:
* Ability to work independently and follow instructions as given.
* Knowledge of Caterpillar equipment.
* High school diploma or general education degree (GED).
* Valid drivers' license and good driving record. Will have to get a CDL.
* Computer knowledge a plus.
* Excellent customer service.
* Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram.
* Successfully complete Work Steps assessment.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 100%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
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