Customer service representative jobs in Clifton Park, NY - 681 jobs

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division. Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada. Position Overview: This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing. Job Responsibilities: Providing problem-solving leadership on technical and quality matters relating to food can and end performance Managing the overall technical interface between the Food Division and their customers Support customers in all technical aspects of the business including current packages and new package development Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions Interact directly with customer and internal manufacturing operations Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers Extensive travel (Up to 80%) will be required to service customer needs The ideal candidate would possess the following attributes: BA/BS degree in Food Science, Engineering, Packaging or a related discipline 2+ years in a packaging manufacturing environment, food production or a similar industry. Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required. Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization. Demonstrated ability to effectively manage multiple projects to completion Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual Well organized and detail oriented with good time management skills Strong PC skills are a must, especially using Word, Outlook, and Excel. Committed to on-going personal development and career growth Knowledge and/or certification in Six Sigma is a bonus Physical Requirements While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. The associate may lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. The associate may be exposed to a wide range of temperatures. The noise level is frequently loud. *Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits: Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k). By applying, you consent to your information being transmitted by JobFlow to the Employer, as data controller, through the Employer's data processor SonicJobs. See Crown Cork and Seal Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

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CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division. Location: This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada. Position Overview: This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada. This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment. In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing. Job Responsibilities: Providing problem-solving leadership on technical and quality matters relating to food can and end performance Managing the overall technical interface between the Food Division and their customers Support customers in all technical aspects of the business including current packages and new package development Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions Interact directly with customer and internal manufacturing operations Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers Extensive travel (Up to 80%) will be required to service customer needs The ideal candidate would possess the following attributes: BA/BS degree in Food Science, Engineering, Packaging or a related discipline 2+ years in a packaging manufacturing environment, food production or a similar industry. Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc. Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required. Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization. Demonstrated ability to effectively manage multiple projects to completion Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual Well organized and detail oriented with good time management skills Strong PC skills are a must, especially using Word, Outlook, and Excel. Committed to on-going personal development and career growth Knowledge and/or certification in Six Sigma is a bonus Physical Requirements While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl. The associate may lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions Will be required to perform job duties outside of the typical office setting in a plant environment as well as in an office. While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic. The associate may be exposed to a wide range of temperatures. The noise level is frequently loud. *Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits: Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).

Job Description Who We Are Trenchless Today is a growing pipe rehabilitation company specializing in innovative infrastructure repair. We believe growth is about more than numbers-it's about creating opportunities, developing our people, and continuously improving how we serve our customers. Over the past several years, we've expanded our reach, refined our processes, and welcomed top talent, all while staying true to our core values. As we continue to grow, we're looking for motivated, customer-focused professionals who want to build a career-not just take a job-and play an active role in shaping our future. About the Role As a Customer Engagement Representative, you are the voice of Trenchless Today and the first point of contact for our customers. This role goes beyond traditional customer service-you'll build trust, educate customers about our services, and convert inbound inquiries into scheduled service appointments. This position is ideal for someone who thrives on phone-based interaction, takes pride in providing an exceptional customer experience, and understands how strong communication directly impacts business success. You'll Thrive Here If You: Take ownership and initiative-you identify issues and help solve them Enjoy helping people and building rapport over the phone Are reliable, ethical, and accountable in your work Stay organized, manage time well, and adapt quickly Are customer-focused and motivated by turning inquiries into scheduled service Work well in a fast-paced, team-oriented environment This Role May Not Be the Right Fit If: You prefer quiet, isolated work with minimal interaction You are uncomfortable using multiple digital tools and systems You prefer rigid tasks with little flexibility or accountability What You'll Do: Handle a high volume of inbound and outbound calls with professionalism and empathy Engage customers by identifying their needs and explaining appropriate service options Schedule service appointments accurately and efficiently Build strong, trust-based relationships through clear and confident communication Document customer interactions thoroughly using internal systems Meet or exceed performance metrics, including appointment conversion and call handling goals Collaborate with team members to improve customer experience and operational efficiency Adapt to changing priorities and customer needs throughout the day What Success Looks Like in This Role: Customers feel heard, informed, and confident in choosing Trenchless Today Consistent achievement of scheduling and performance targets Accurate documentation and follow-through Positive feedback from customers and internal teams Dependable attendance and schedule adherence What We're Looking For: Friendly, respectful, and professional communication style At least 1 year of customer service, call center, or phone-based sales experience Strong phone presence with excellent listening skills Comfort navigating computer systems and learning new software quickly Ability to type at least 40 WPM Strong written and verbal communication skills Solid reading comprehension and basic math ability Ability to multitask and work with diverse customer personalities Flexibility to work shifts between 7:00 AM - 5:00 PM, including weekends as needed Willingness to assist with additional tasks as business needs evolve Ability to pass a pre-employment drug test and background check Must be legally authorized to work in the United States Perks & Benefits: Employer-paid Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off Growth and promotion opportunities Company swag and team bonding events If you're energized by helping customers, enjoy meaningful phone conversations, and want to grow with a company that values integrity, hustle, and heart-we'd love to hear from you. Apply today and become part of the Trenchless Today team.

Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)

Job DescriptionCall Center Representative Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you! We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment. We'll offer you... 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are looking for someone who possesses the following characteristics and traits: Eager to learn Self-driven On time Good people skills Looking for a career, not just a job Opportunity for advancement Chatty and good with people! Professional phone and writing/email/text skills Competent computer skills that will be evaluated during the pre-screen process Bilingual a plus You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed! Pay: $34,840.00 - $60,000.00 per year Schedule: Monday to Friday Weekends as needed Experience: Sales: 1 year (Preferred) Call center: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: Driver's License and a clean driving history (Preferred)

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! Summary of Role: The Member Advocate serves as a trusted advisor, empathetic listener, and service professional, delivering world-class support with a hospitality-driven approach. This role is designed to elevate the member experience by blending financial expertise with the warmth and attentiveness found in the best hospitality environments. Member Advocates engage members in meaningful, consultative conversations that uncover needs, offer tailored solutions, and build lasting relationships. Member Advocates are empowered to resolve issues independently at first contact, leveraging advanced problem-solving skills and digital fluency to navigate systems efficiently. They handle sensitive and complex interactions with care, ensuring every member feels heard, understood, and valued. Member Advocates are also champions of continuous improvement, always seeking ways to enhance service delivery, efficiency, and member outcomes. Essential Job Functions/Responsibilities: Provide exceptional service by actively listening, demonstrating empathy, and resolving member inquiries with professionalism and accuracy. Resolve issues at first contact whenever possible, using sound judgment, resourcefulness, and a thorough understanding of internal policies and procedures. Manage inbound calls, chats, and / or emails related to account information, transactions, digital banking, and financial products. Proactively educate members on Broadview's products, services, and digital tools, identifying opportunities to enhance financial wellness and deepen relationships. Maintain a thorough understanding of Broadview policies, procedures, and compliance requirements to ensure accurate and secure handling of member information. Navigate multiple banking systems and technologies to research, resolve, and document member interactions efficiently and securely while ensuring compliance with regulatory requirements and internal controls on handling member data and financial transactions. Meet or exceed performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. Continuously seek opportunities to improve service delivery, streamline processes, and enhance member outcomes. Collaborate with team members and leadership to support a positive, solutions-oriented culture and contribute to ongoing process improvements. Participate in ongoing training and development to strengthen product knowledge, technical proficiency, and communication skills. Minimum Job Qualifications: Associate's degree or equivalent experience (a combination of education and relevant work experience will be considered). Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. Demonstrated ability to resolve issues independently and efficiently, with a focus on first contact resolution. Strong proficiency in navigating banking technologies and digital platforms. Lending certification is a plus. Ability to work a structured schedule that includes evenings and weekends. Starting Compensation: $30.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************

is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: The Call Center Representative is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every counter, aligned with the organization's core values. This role plays a crucial part in our organization's first encounter with those that we serve. Work Schedule: Monday through Friday flexible schedule needed as the position requires a mixed schedule of mornings and evenings to meet the needs of the program. What's in it for you? Generous benefits, including personalized health coverage, paid time off, and holiday pay Working within our community, making a real impact, working alongside passionate colleagues Accessible leadership team, coaching for your growth, and ample training opportunities As a rapidly growing organization, there are endless opportunities to grow within the organization What your day might look like: Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively Helps keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time Assists individuals in making appointments for various clinical services throughout the BHSN System Communicates clear instructions related to scheduled services utilizing appropriate guidelines Identify and empathetically address patient concerns and, if necessary, escalate appropriately Triages specific and complex inquiries to the appropriate resource (management, clinical call center, billing call center, etc.) Supports collaboration and teamwork by sharing information and responding to questions/requests from the rehabilitation team and other support providers Your skills and qualifications: High school diploma/GED 1+ years of experience in a customer service role preferred. Valid NYS driver's license and reliable transportation required for local and regional travel. EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions , citizenship or immigration status or any other factor prohibited by law.

Call Center Representative: Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on! Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position. Responsibilities What We Offer: Paid training for an invaluable skill set. A company culture that values integrity and the hard work of their employees. Opportunities for advancement. A Day in the Life of a Call Center Representative: Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments. You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments. Follow up on customer inquiries. Transfer customer calls to the appropriate staff or department. Qualifications Requirements: Previous customer service, sales, or marketing experience. Call center experience a plus! General computer knowledge and internet savvy. Goal driven with the ability to handle feedback. If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you! Job Type: Part-time/full-time/flexible schedule. Pay Rate: 18/hr with bonus incentives.

Call Center Representative: Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on! Renewal by Andersen is looking for goal-oriented and ambitious call center representatives. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position. Responsibilities What We Offer: Paid training for an invaluable skill set. A company culture that values integrity and the hard work of their employees. Opportunities for advancement. A Day in the Life of a Call Center Representative: Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments. You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments. Follow up on customer inquiries. Transfer customer calls to the appropriate staff or department. Qualifications Requirements: Previous customer service, sales, or marketing experience. Call center experience a plus! General computer knowledge and internet savvy. Goal driven with the ability to handle feedback. If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you! Job Type: Part-time/full-time/flexible schedule. Pay Rate: 18/hr with bonus incentives.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role * Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. * Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. * Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. * Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent. Skills & Abilities * Clear, straightforward and professional communication with customers and colleagues. * Proven sales techniques with consistent achievement of sales goals. * Proficiency in computer and consumer electronics. * Competence in using personal computers and relevant software applications, including billing systems. * Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. * Demonstrated judgment and initiative in accomplishing job duties. * Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications * 2+ years of call center sales experience. #LI-DS1 SIB120 2025-66761 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $23.65. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $12,625. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionBenefits: Competitive salary Free uniforms Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionDescription: • The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Candidate shall respond to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. • The Candidate shall collect relevant caller data to assist with measurement, tracking and reporting activities. • The Candidate shall track inquires, questions and answers and provide resolution. • The Candidate must be familiar with the Communications Departmental Policies & Procedures, Including Hospital Policies & Procedures For Emergencies, Disasters, and other similar situations. • The Candidate must be able to Speak Clearly and in a Proper Tone So As To Be understood in all capacities. • The Candidate shall maintain and update Various On-Call Schedules. • The Candidate shall operate monitor and responds to fire and smoke alarms. • The Candidate shall provide directory information for both internal and external caller through computer system • The Candidate should have ability to handle busy switchboard and emergency situations. • The Candidate should provide best customer service at all times while using good discretion and judgment. • The Candidate shall perform Other Duties as Assigned or Directed to Ensure Smooth Operation of the Department. Requirements: CITIZENSHIP REQUIREMENT: US Citizenship EDUCATION AND QUALIFICATIONS: • The Candidate should posses Associate Degree or equivalent MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Candidate must have 1 -2 years of experience as Telephone Operator • The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.

Passion / Integrity / Professionalism / Customer Service Are you a People Person? Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club. Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions. Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management. EOE

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

We are seeking a dedicated and empathetic A chat support agent Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently. The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving Qualifications: Love for customers and their experience with a product Analytical skills and ability to leverage data to drive decision-making Excellent communication and interpersonal skills Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders Experience with customer support ticketing systems and CRM platforms Knowledge of customer support metrics and industry best practices Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals) Able to help customers on weekends if needed Key Responsibilities: They're responsible for answering customer questions that come in via the website(s) Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently. Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue. You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat. So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills. As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers. Complete training Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like. While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills. Applicant Location: USA ONLY

The Registration Advisor is responsible for assisting guests with the planning process for their visit by promoting all Kripalu offerings through phone and online requests. This role answers guest inquiries regarding various amenities, maintains knowledge of program offerings, and helps coordinate all aspects of the guest's stay from program enrollment, overnight accommodations, Healing Arts spa services, R&R and other activities. ACCOUNTABILITIES * Provides exceptional customer service by providing guests with in-depth knowledge of Kripalu programs, facilities, programs and Healing Arts services. * Proactively engages callers and determine their needs and desires and make suggestions for potential Kripalu programs and offerings to best meet to caller's interests. * Guides potential guests towards programming and offerings that would meet their needs based on inquiry calls through closing techniques. Work towards maximizing rate of inquiries to sales. * Accurately records guest information in the ResortSuite hospitality computer system. * Successfully cross-sells additional, appropriate Kripalu offerings to the caller. * Understands the overall picture regarding housing and conducts conversations with callers leading to optimal use of available housing stock. * Answers phones in a polite and knowledgeable manner, answering caller's questions fully and clearly. * Provides follow up with guests and potential guests as needed. * Assists with other registrations and housing requests as assigned. CORE COMPETENCIES * Demonstrates commitment to valuing equity, diversity and contributing to an inclusive environment. * Possesses strong core ethics, integrity, and values consistent with Kripalu's organizational principles. * Defaults to a collaborative style with colleagues, this is an expected behavior in our work culture. * Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas. * Willingness and ability to be agile in work, supporting across own department as well as across the organization as needed. * Actively cultivates a sense of fun, joy and optimism in yourself, your team and with your peers. This is a key aspect of your role at Kripalu. * Demonstrates the knowledge and abilities necessary to perform required job elements to established standards, remaining current regarding development and trends in areas of expertise. * Embraces experiences as learning opportunities. * Accepts responsibility for personal and professional learning and growth. * Models the values of Kripalu including service, presence, inquiry, compassion, practice, and integrity. BENEFITS (Start Day One of Employment) * Health Insurance * Dental Insurance * Vacation, Sick, & Personal Time, Paid Holidays * Vision * 403b Retirement Plan * Flexible Spending and Dependent Care Accounts * Company Paid Short- and Long-Term Disability * Company Paid $50,000 Life Insurance Policy * Free Meals in the Kripalu Dining Hall * Discounted Purchases in the Kripalu Shop and for Healing Arts Services * Yoga Classes, and the opportunity to participate in Kripalu Programs

*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes. Call Center Operator Example Corp is seeking a Call Center Operator in the New York Metro Area! ** Competitive Pay, Fun Work Environment, and Opportunities for Growth! ** Say YES to a better opportunity! Based in Colorado, Example Corp is known for its work hard/play hard mentality. We love to enjoy life, are proud of our community, and believe in the power of YES. * YES to personal growth. * YES to striving for excellence. * YES to methods that empower our employees. We need a dedicated, energetic, team player to join our ever-growing network of dealerships. Are you ready to say YES and be a part of the Team? Apply today! What we Offer Competitive pay! Paid vacation! An extensive benefits package including medical, dental, vision, life and disability insurance, and more! 401(k) with employer contribution! Tuition assistance! Gym membership reimbursement! Fun team atmosphere! General Summary The Toyota-Certified Service Technician will diagnose vehicle service problems and make necessary repairs and adjustments in a professional, quality manner. Essential Functions Ensure current knowledge of latest technical data and service procedures Attend required service training sessions or meetings and share expertise with others Maintain the basic tools necessary to complete assigned jobs Maintain the ability to use all company equipment and tools correctly, or seek assistance as needed; clean and lock up all tools daily Complete "technician inspection" thoroughly Perform quality repairs; have a "fix the vehicle right the first time" mentality Advise ASM of needed repairs, including parts needs; advise manager of any changes or deviations from the original repair instructions on the repair order Complete comprehensive documentation of cause / correction, specifications, and any other pertinent information needed to describe repair activities Maintain a neat, clean and orderly work area at all times Assist in the cleanup of the team area each evening Clock on and off all repair orders as required Perform PDI following the guidelines on the manufacturer's check sheets, including road test Maintain a positive attitude when dealing with management, parts personnel and other technicians Requirements Must Be Toyota-Certified Must be current in at least (6) ASE Certifications Have a high level of motivation and demonstrated ability to learn and succeed Ability to read and comprehend instructions and information Proven knowledge of vehicle mechanical operations Valid, in-state driver's license and favorable Motor Vehicle Record Ability to pass a pre-employment background check and drug test Authorized to work in the United States Must be at least 18 years of age Don't let this opportunity pass you by! Apply now! *** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts *** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages