Customer service representative jobs in Eufaula, AL - 233 jobs
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Client Relations Specialist/Customer Service Specialist
Farm Credit Services of America 4.7
Customer service representative job in Dawson, GA
Are you looking for a rewarding career with an organization who puts people first?
Do you have a passion for providing a great customer experience? Do you enjoy working in a team environment?
Would you like to contribute to the mission of supporting agriculture and rural America?
Look no further because Southwest Georgia Farm Credit is seeking a Client Relations Specialist/CustomerService Specialist to serve in our Dawson, Georgia office.
Company Profile
Southwest Georgia Farm Credit is a financial institution that provides financing for agriculture, agribusiness and rural real estate purchases and improvements. We are headquartered in Bainbridge, with six offices that service 21 counties in the southwestern-most portion of the state of Georgia. With over $600 million in assets, Southwest Georgia Farm Credit is a cooperative and part of the nationwide Farm Credit System.
Job Description
The Client Relations Specialist/CustomerService Specialist serves as an extension of the Relationship Manager overseeing and expediting the workflow for the entire lending process, from the initial point of client contact through the loan application, closing, and ongoing loan servicing processes. The successful candidate will assume all client interaction responsibilities in coordination with the Relationship Manager regarding specific loan action requests coming from prospective or existing clients, professionally interacting with the clients to ensure all necessary procedures are followed and all required information is gathered for the Credit Department to perform the loan underwriting, collateral evaluation, and loan closing processes. In addition, the Client Relations Specialist/CustomerService Specialist is also responsible for office administration and management, completing routine administrative tasks; acting as a receptionist by receiving visitors and answering the telephone, handling the mail, maintaining office supplies, and opening and closing the office; serving as a joint contact in posting and depositing incoming payments, including all necessary accounting reports and disbursement of loan funds.
Required Qualifications
• Education and/or experience equivalent to an Associate Degree in Business, Finance or Accounting
• Two years of related customerservice work experience preferred
• Highly organized and motivated with an adaptive attitude of teamwork and quality workmanship
• Ability to interact with a diverse group of people and aptitude in dealing with the public
• Ability to organize and prioritize work in order to efficiently handle projects and activities
• Skill in accessing and understanding association loan accounting systems, statements and Farm Credit System information
• Working hours of 8:00 a.m. - 5:00 p.m.
Preferred Qualifications
Knowledge of operations and appraisals
$28k-35k yearly est. Auto-Apply 45d ago
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Service Writer
Freedomroads
Customer service representative job in Dothan, AL
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 15d ago
Farmers Insurance Customer Service Rep
Mike Minor-Farmers Insurance Agency
Customer service representative job in Phenix City, AL
Job Description
The Mike Minor Farmers Insurance Agency has served customers since 1999 with a clear mission to educate clients so they understand the why behind their coverage. This commitment has created long-term loyalty, award-winning results, and a reputation for exceptional service. Our agency offers structured training, strong leadership support, and a friendly environment where high performance is recognized and rewarded.
We are seeking a Farmers Insurance CustomerService Rep who brings professionalism, reliability, and a genuine commitment to delivering excellent service. This role focuses on client support, account upkeep, cross-selling opportunities, and helping the agency maintain strong retention. You will work closely with the agency owner, receive hands-on training, and have opportunities to grow into sales positions across personal, commercial, or life insurance.
Base salary $13 - $27 per hour based on experience and licensing
Bonus opportunities
Career growth opportunities
Mon to Fri schedule
Paid holidays off
Dental, Life, & Vision Insurance
Join a team that values friendly service, incentive-driven performance, and long-term growth. Apply today!
Benefits
Hourly Base Salary Based on Experience
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Bonus Opportunities
Warm Leads Provided
Licensing Assistance
Holidays Off
Paid Holidays
Mentorship
Performance Bonuses
Equipment Provided
Responsibilities
Answer inbound calls and provide professional support
Cross-sell coverage to existing customers
Schedule and prepare Farmers Friendly Reviews before renewal dates
Maintain and update the agency owners schedule
Assist with retention, service requests, and account upkeep
Requirements
Ability to obtain a Property and Casualty license
Willingness to study and pass the state exam
Interest in pursuing a Life Insurance license in the future
Strong communication and customerservice skills
Positive attitude and willingness to learn
Comfortable working with technology and agency systems
$13-27 hourly 6d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service representative job in Columbus, GA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 3d ago
Customer Service Representative I
Kimber America
Customer service representative job in Troy, AL
Job Title: CustomerServiceRepresentative I
Classification: Non-Exempt
Grade: Hourly Grade 1
Department: CustomerService
Reports To: Director of CustomerService, Dealer Support, & Product Services
Date: 12/02/2025
SUMMARY/ OBJECTIVE
The CustomerServiceRepresentative I is a key factory staff member responsible for providing customers with a positive experience through effective inquiry resolution. The CustomerServiceRepresentative will work in concert with in-house departments to address incoming calls and emails from Kimber end users and dealers while achieving quality goals defined and established by upper management.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop a best in class service experience for the customer
Ensure the satisfactory resolution to customer inquiries by assisting with technical product concerns via phone, mail, and email
Understand/learn the nature and functionality of the products Kimber markets to ensure customer questions are answered accurately
Liaison between consumers and the Product Services department regarding repairs and service recommendations
Maintain an inventory of CustomerService material as directed
Exercise appropriate judgement in determining whether work may or may not be covered under warranty
Receive and process catalog requests
Lift and transport catalog and mailer boxes
Process return shipping labels
Report trends and other data as required
Recommend and implement tools to provide a superior customer interaction with the company
Attend trade shows and events as needed
Effectively communicate and notify supervisor when there are discrepancies
Must be able to accurately input all required data into the manufacturing database
Complete other duties as assigned by manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient with MS Office, email, and ability to master new applications (e.g. ERP software)
Knowledge of firearms; quality, features, safety, etc.
Professional and cordial demeanor
Accurately type 35 words per minute or faster
Ability to use phones, copiers, and other standard office equipment properly
Mastery of the English language
Excellent communication skills both verbal and written
Cross functional team builder/player with high levels of professionalism, integrity, and enthusiasm
Must be able to work accurately and efficiently in a fast work environment that has the potential to change due to regulatory and business needs
Need to be detail oriented and highly organized with the ability to multi-task
Experience working independently with little supervision
EDUCATION/EXPERIENCE
Required:
High School Diploma or GED
Preferred:
Bachelor's Degree in Business Administration or related field
LANGUAGE SKILLS
Ability to read, analyze, and interpret quality performance reports and create solutions. Ability to effectively present information to management, public groups, and/or boards of directors.
REASONING ABILITY
This position requires various reasoning abilities in order to be successful such as:
Ability to collect and document data
Ability to follow written and oral instructions
Ability to perform complex and varied tasks
Ability to perform simple, repetitive tasks for an extended period of time
COMPUTER SKILLS
Required knowledge of MS Excel and MS Word using MS Windows platform. MS PowerPoint and Outlook.
TRAVEL REQUIREMENTS
This position may require travel occasionally.
OTHER SKILLS AND ABILITIEs
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.
WORK AUTHORIZATION
This position requires compliance with the Export Administration Regulations ("EAR"). Must be a "U.S. Person" as defined by all pertinent regulations and are required to show proof substantiating this upon being hired.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.
$24k-32k yearly est. Auto-Apply 44d ago
Customer Service Representative - State Farm Agent Team Member
Bryant Smith-State Farm Agent
Customer service representative job in Troy, AL
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerServiceRepresentative - State Farm Agent Team Member with Bryant Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$24k-32k yearly est. 29d ago
Front Desk CSR
Foley 4.1
Customer service representative job in Troy, AL
Work at the front desk and around the gym. Duties include answering the telephone, handling info calls, providing gym tours, explaining membership options and enrolling customers for membership, cleaning, cash register operation and retail sales.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$24k-31k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Copart 4.8
Customer service representative job in Newton, AL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The CustomerServiceRepresentative (CSR) provides exceptional customerservice to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customerservice experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customerservice experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customerservice role preferred
High School diploma
Excellent customerservice skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $16.04 - $18.07
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$25k-29k yearly est. Auto-Apply 3d ago
Customer Service Representative - Dothan, AL
Kedia Corporation
Customer service representative job in Dothan, AL
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$24k-32k yearly est. 3d ago
Communication Center Representative
Kinetic Federal Credit Union
Customer service representative job in Columbus, GA
Join the energized team at Kinetic Credit Union!!
Our benefits package
is very competitive and is designed to meet the needs of employees and their dependents. Employees are provided with a benefit package that includes paid time off; 11 paid holidays; group insurance such as medical, dental, vision, FSA, life, dependent life and long-term disability; and a 401(k)-retirement plan with matching company contributions.
Job Title: Communication Center Representative
Reports To: Contact Center Manager
Hourly/Non-Exempt: Monday - Friday 8:30am - 5pm
Location: In-office position at our 13th St Branch
General Purpose
Performs a variety of duties in handling member needs and promoting credit union services to new and existing members who access the credit union by telephone.
Essential Duties/Responsibilities
Answers telephone requests regarding rates, services, balances, debit card activation, check verification, loan payments, payoffs, and collateral values.
Handles inquiries and transaction requests regarding deposit accounts and initiates any charges incurred.
Makes recommendations for resolving account errors and handles follow up as necessary.
Verifies check status information for merchants.
Takes stop payment orders.
Processes ATM, credit and debit card order requests or provides direction on how to obtain an instant issue credit or debit card.
Processes lending transactions to include payoffs and payoff inquires, payment quotations and VISA balances.
Routes calls to Service Center, Residential lending and/or Business Services, depending on need.
Gives wiring instructions and receives instructions from members for processing.
Increases relationships per member by promoting products and services that add value to the member and the credit union.
Remains current on changes within the legal, regulatory, economic, competitive and technology environments that may affect the areas of the department and overall credit union.
Attends annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant.
Takes loan payments over the phone through SWBC Autopilot, as requested by members.
Assists member with accessing Bacon Pay to make online loan payments.
Completes SAR (Suspicious Activity Report) when applicable according to policies and procedures set forth by Kinetic Credit Union, in accordance with BSA/AML regulations, and turns over to appropriate parties in a timely manner.
Understands and adheres to all Bank Secrecy Act/Anti-Money Laundering policies and procedures set in place to ensure compliance.
Processes returned mail from Post Office, mails address confirmation letters and processes Checking account with Microfiche mail code report.
Processes various crystal enterprise reports.
Accesses various sites to assist membership with their accounts; Fiserv, CST, Compass, CSI, TranZact, Admin and Deluxe.
20. Participates in the Community Involvement goals of the credit union.
21. Responsible for completing Information Security Awareness training as directed by management.
22. Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements.
Additional Duties/Responsibilities
Provides assistance and backup for other communications positions.
Assists with stuffing envelopes and sending out mailings for Support Center departments.
Responsible for knowing all aspects of the credit union's product line and services including rates, terms and fees.
Responsible for maintaining a current Learning Action Plan in conjunction with the Performance Management System.
Performs additional duties as directed by management.
Requirements
Job Qualifications:
· Two years of college or an associate's degree preferred and a commensurate level of language, math and reasoning skills.
· However, two or more years of experience in a comparable position may be substituted. Formal training should be supplemented with appropriate continuing education.
Technology Requirements:
Employees must have smartphone (iOS or Android) to access company applications for tasks and security purposes. Employees must install and use designated apps for access control and two-factor authentication to access company systems.
Supervisory Requirements:
None.
Work Environment/Physical Activities:
This position requires limited physical effort. It is basically a desk assignment. However, the employee is occasionally required to walk, reach, stoop or kneel, or to lift and move at least 25 pounds.
The ability to read small print and color vision may also be required.
In addition, the employee must be able to work a flexible schedule, including Saturday and holiday hours.
The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations.
The job requires a high degree of attention to details. The job requires sitting for extended periods of time.
Job requires access to credit union's network and core data processing system. Core system roles are assigned by Chief Operations Officer.
$23k-30k yearly est. 21d ago
Phlebotomy Specialist-Client Office
Labcorp 4.5
Customer service representative job in Columbus, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customerservice, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: (32 Hours Weekly)
Monday-Thursday 8:00am-5:00pm with 1- hour lunch break
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Columbus, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner.
Process billing information and collect payments when required.
Prepare all collected specimens for testing and analysis.
Maintain patient and specimen information logs.
Provide superior customerservice to all patients.
Administrative and clerical duties as necessary
Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
Verifying or recording identity of patient or donor and converses with patient or donor.
Maintaining Refrigerator and Freezer temperatures.
Maintain a safe, secure, and healthy work environment,
Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
Travel to additional sites when needed.
Job Requirements:
High school diploma or equivalent
Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required
Proven track record in providing exceptional customerservice
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation required
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$35k-54k yearly est. Auto-Apply 2d ago
Customer Service Representative - State Farm Agent Team Member
Jenna Mack-State Farm Agent
Customer service representative job in Ozark, AL
Job DescriptionBenefits:
Licensing paid by agency
Disability insurance
Life insurance
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Ive been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays.
I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about.
Our office is built on a family-oriented culture we work too closely and too often not to genuinely support each other. Im looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day.
What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If youre looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you.
ROLE DESCRIPTION:
As a CustomerServiceRepresentative - State Farm Agent Team Member with Jenna Mack - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$24k-32k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Amanda Filipowski-State Farm Agent
Customer service representative job in Ozark, AL
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerServiceRepresentative - State Farm Agent Team Member with Amanda Filipowski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$24k-32k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Trae Avant-State Farm Agent
Customer service representative job in Ozark, AL
Job DescriptionBenefits:
License reimbursement
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerServiceRepresentative - State Farm Agent Team Member with Trae Avant - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$24k-32k yearly est. 23d ago
Customer Service Rep(05811) - 2924 Ross Clark Circle
Domino's Franchise
Customer service representative job in Dothan, AL
$10 PER HOUR * WEEKLY PAY * BENEFITS
Great job for people who like people! You get to make pizza and people like pizza! Looking for customerservice reps with an engaging personality, people skills and high energy. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Promotions into Assistant Manager positions means that you are bonus eligible! Whether it's your hobby, main-gig, making ends meet or just an extra cash job, apply to join our team. We're bound to have just the thing for you.
JOB REQUIREMENTS
· You must be 16 years of age or older.
· General job duties for all store team members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
. Work in a fast paced environment.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
. Great customerservice skills and effective service recovery.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders.
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$10 hourly 3d ago
Guest Service Representative
Birmingham/Hoover
Customer service representative job in Dothan, AL
Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Training & development
Bonus based on performance
Company parties
At Nothing Bundt Cakes, we refer to our guest servicesrepresentatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Compensation: $11.00 - $13.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$11-13 hourly Auto-Apply 27d ago
Customer Service Representative - State Farm Agent Team Member
Sonya Drake-State Farm Agent
Customer service representative job in Union Springs, AL
Job DescriptionBenefits:
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a CustomerServiceRepresentative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
Taking Payment
Scheduling appointments
Making Outbound calls
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$24k-32k yearly est. 11d ago
Member Service Representative (Part-Time) - Central Columbus
Navy Federal 4.7
Customer service representative job in Columbus, GA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 3201 Macon Road Suite 137, Columbus, Georgia 31906
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
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Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
$28k-35k yearly est. Auto-Apply 7d ago
Financial Services Representative
Worldacceptance
Customer service representative job in Dothan, AL
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customerservice which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customerservice, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15 hourly Auto-Apply 31d ago
Customer Service Representative
Copart 4.8
Customer service representative job in Newton, AL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The CustomerServiceRepresentative (CSR) provides exceptional customerservice to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customerservice experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customerservice experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customerservice role preferred
* High School diploma
* Excellent customerservice skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $16.04 - $18.07
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$25k-29k yearly est. Auto-Apply 2d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Eufaula, AL?
The average customer service representative in Eufaula, AL earns between $21,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Eufaula, AL
$28,000
What are the biggest employers of Customer Service Representatives in Eufaula, AL?
The biggest employers of Customer Service Representatives in Eufaula, AL are: